CLOUD OPERATIONS CENTER

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1 CLOUD OPERATIONS CENTER TRANSFORMING TO A SEAMLESS HYBRID CLOUD EXPERIENCE DO BUSINESS BETTER

2 Whether you use traditional data centers, virtualized environments, on/off-prem private clouds, public clouds or hybrid clouds, OVER 50% OF ENTERPRISES WILL ADOPT HYBRID CLOUDS OVER THE NEXT FEW YEARS ServiceNXT Cloud Operations Center provides the ideal platform to provision, configure, secure, monitor and manage your applications and infrastructure enabling your transformation to a seamless Hybrid Cloud experience. CHALLENGES IN ADOPTING A HYBRID CLOUD ENVIRONMENT Managing a myriad of applications in a hybrid environment Lack of real-time insight into resource consumption Disparate chargeback and governance models Security and compliance

3 Proactively manage your IT expenses, SLAs and internal chargeback Dynamic Demand Management by anticipating your infrastructure and application needs Have complete control over your workloads and service demands Cloud Operations Center Get a comprehensive catalog of cloud management and monitoring services Simplify Hybrid Cloud complexity through multi-vendor management

4 With Wipro s ServiceNXT TM Cloud Operations Center, your business can achieve significant benefits Unified Service Management with centralized policy management and workflow automation Centralized Dashboard of SLAs and Assets spanning multiple cloud environments Enhanced business agility and faster time to market with resource elasticity and high scalability Pay-per-use pricing models Compliance and monitoring of services in the cloud environment Analytic modeling for predicting the future capacity requirements and application response times Workflow and process automation across the proposed and third-party solutions and platforms Self-Service Provisioning of machines on-demand directly based on preconfigured approval workflows Chargeback to internal Business Units based on consumption Delivered through a robust cloud services framework Cloud Security Management - Identity, entitlement and Access Management; Data Security and Privacy Management, tokenization and data obfuscation; Cloud Infrastructure security; Governance Risk and Compliance, enabled by Wipro s CloudTrust security and compliance framework Service Assurance - To manage high levels of availability, performance and service quality, predictability, and efficiency Cloud Orchestration - Policy-based and workload-based orchestration of VM provisioning and decommissioning Data Protection and Disaster Recovery Management - For maintaining backup, recovery and availability of identified systems and data which is critical for business continuity and disaster recovery

5 On-Premise Virtualized Environment HYBRID CLOUD Hosted Data-Center Public Cloud SELF SERVICE PORTAL Client IT Team Cloud Support Team Service Catalog Provisioning Landscape View Performance View Reports CLOUD OPERATIONS CENTER Service Catalog Provisioning Monitoring Management Reports Administration Provisioning Monitoring & Management Security & Compliance ITIL v3 Framework Reporting & Charge Back De-Provisioning ServiceNXT Cloud Operations Center provides the ideal platform to Provision, Configure, Secure, Monitor and Manage Cloud workloads across Public, Private and Hybrid Cloud Environments

6 SUCCESS STORIES WIPRO ENABLES SEAMLESS ONLINE ACCESSIBILITY FOR THE CUSTOMERS OF A LARGE UK-BASED INSURANCE PROVIDER Given the new pension regulations, a large UK-based insurance provider needed to develop an online platform for automatic pension enrolment. Wipro created an online portal for the client s customers and financial advisors. Wipro also built the architecture across IaaS, PaaS, SaaS and BPaaS, supporting and managing the provisioning and compliance adherence through its industry leading ServiceNXT Cloud Operations Center KEY BENEFITS DELIVERED Reduced Adherence to Seamless Reduced Faster decision administrative regulation and accessibility to the complexity of making through a and IT burden legal compliance online portal and managing 'single pane of through ease of use for workloads in a glass' view automation employee pension Hybrid Cloud enrolment environment

7 WIPRO SAVES 30% COSTS FOR A LARGE US-BASED EDUCATION SOLUTIONS PROVIDER, THROUGH CLOUD MIGRATION AND MANAGEMENT Owing to an online user base of 1.2 million, and doubling every 18 months, a large US-based Education Provider needed to address growing traffic and ensure seamless application scalability without investing in new hardware. Wipro helped the client transform their critical revenue generating applications to an internet scale solution and provided the cloud infrastructure build, support and multi-vendor management services through the ServiceNXT Cloud Operations Center KEY BENEFITS DELIVERED 30% cost savings with no additional Capex, by moving to a pay-per-use consumption model A Scalable e-commerce application that supports ~2mn traffic users Quick business turnaround, through an efficient disaster recovery system WIPRO IMPROVES CUSTOMER LOYALTY, THROUGH PEAK DEMAND MANAGEMENT, FOR A US-BASED LEADER IN CANNED-FOODS A US-based leader in canned-foods needed to re-architect and migrate their customer facing applications to a cloud platform. Wipro s industry leading ServiceNXT Cloud Operations Center provisioned, configured, secured, monitored and managed the client's applications. Wipro acted as an IT infrastructure consultant, playing a key role in Cloud provider selection, migration and operations management of the applications Wipro Cloud team was awarded the Best Team and the members in this 3-year Managed Services engagement were tagged Star Performers KEY BENEFITS DELIVERED Automatic capacity scaling and faster time to respond during holidays and peak demand seasons Transformed the user experience and increased the loyalty of the customer community 20% revenue uplift due to on-demand availability of infrastructure to support marketing campaigns, and e-commerce applications for end customers

8 About ServiceNXT ServiceNXT is Wipro s next-generation integrated managed services offering, designed to enhance IT operations resiliency, reduce operational costs and drive closer business alignment. It addresses diagnosis, transition, operations and transformation enablement in Applications, Infrastructure and Security management areas on a stand-alone or integrated mode. Focusing strongly on automation and standardization, ServiceNXT leverages Wipro's IP and best-in-class tools to deliver ITIL v3 services. ServiceNXT is flexible and can be deployed through a combination of on-premise, onsite, offshore or on-cloud models. To know more about ServiceNXT visit About Wipro Ltd. Wipro Ltd. (NYSE:WIT) is a leading Information Technology, Consulting and Outsourcing company that delivers solutions, to enable its clients do business better. Wipro delivers winning business outcomes through its deep industry experience and a 360 degree view of "Business through Technology" - helping clients create successful and adaptive businesses. A company recognized globally for its comprehensive portfolio of services, a practitioner's approach to delivering innovation and an organization wide commitment to sustainability, Wipro has a workforce of 140,000 serving clients across 61 countries. For more information, please visit DO BUSINESS BETTER NYSE:WIT OVER 140,000 EMPLOYEES 61 COUNTRIES CONSULTING SYSTEM INTEGRATION OUTSOURCING WIPRO TECHNOLOGIES, DODDAKANNELLI, SARJAPUR ROAD, BANGALORE , INDIA. TEL : +91 (80) , FAX : +91 (80) , North America South America United Kingdom Germany France Switzerland Poland Austria Sweden Finland Benelux Portugal Romania Japan Philippines Singapore Malaysia Australia China South Korea New Zealand WIPRO LIMITED 2013 IND/BRD/FEB IND/BRD/AUG 2014-APR OCT 2014

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