Directory to Keep. and services. Where to call for permits, authorizations, certificates. Info Sherbrookois

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1 Directory to Keep Where to call for permits, authorizations, certificates and services PERMITS, AUTHORIZATIONS, CERTIFICATES AND SERVICES Alcohol permit for an event WHO DO I CONTACT? the Fire Department (360 Terrill) Discount card for residents Montjoye ski hill your borough office Evaluation certificate, welcome tax Flea market your borough office Garage sale your borough office Official attestation, certified copy and your borough office Outdoor fire permit Pictogram (no solicitation) and your borough office Pruning and trimming (near electric lines) Public market, temporary stand Renting rooms, solicitation, parking, auction sale, sale of a temporary nature, door-to-door sales, second-hand/junk shop and distribution of flyers Solicitation in parks your borough office Street perfomers your borough office Tax certificate, tax statement and your borough office Zoning change

2 Directory to Keep Directory of para-municipal organizations and partners Sherbrooke Airport ORGANIZATIONS AND PARTNERS Air Sherbrooke (flights between Sherbrooke and Toronto) Paquin Aviation (flying school, plane rides and charter service) WHO DO I CONTACT? (General information) Restaurant de l Aéroport de Sherbrooke Tourisme Sherbrooke (SDÉS) Centre-ville Sherbrooke (information on downtown Sherbrooke) Comité d hygiène et d aménagement des rivières Magog et Saint-François (CHARMES) (river clean-up/beautification) Office municipal d habitation (OMH) (low-cost municipal housing) (BIT tourism office) (Administration) Sherbrooke, Cité des rivières (Sherbrooke, City of Rivers) Sherbrooke, Ville en santé (Sherbrooke, A Healthy City) Société de développement commercial du centre-ville de Sherbrooke (downtown business development) Société de transport de Sherbrooke (STS) (public transit) Société de développement économique de Sherbrooke SDÉS Industrie (Sherbrooke economic development) Société protectrice des animaux de l Estrie (SPA) (animal protection)

3 Directory to Keep The boroughs At your borough office, you may: pay your municipal and Hydro-Sherbrooke bills request: to reserve a hall or playing field for recreational activities information on your tax bill tax statements information on services offered by your borough and by municipal departments obtain: a garbage or recycling bin a Sherbrooke road map or street guide (for a fee) a garage-sale permit (for a fee) a flea-market permit (for a fee) authorization to close a street a permit to hold a street or neighbourhood party a Montjoye access card (a privilege reserved for citizens) a no-solicitation pictogram (for a fee) promotional articles (for a fee) paper bags for leaves, in the autumn (for a fee) voucher for access to the snow disposal facility (during the season only) (for a fee) a permit or certificate required by the land use by-law (e.g. construction, renovations, pool, shed)* an outdoor-fire permit* a certificate of authorization to cut down one or more trees on your property.* *Note: These three services are not available at either the Jacques-Cartier Borough Office or the Mont-Bellevue one. Please contact the Urban Planning, Permit and Inspection Division, 555 Grandes-Fourches S, Block B, Brompton, Fleurimont, Lennoxville and Rock Forest Saint- Élie Deauville Borough residents should check with their borough office to determine the days and times permits are issued. Brompton Borough Office 133 Laval Fleurimont Borough Office Street address: 1735 Galvin, Sherbrooke Recreation and Community Life Department, Centre Julien-Ducharme: 1671 Duplessis Jacques-Cartier Borough Office 2050 King W., Office Lennoxville Borough Office 150 Queen Mont-Bellevue Borough Office 600 Thibault Rock Forest Saint-Élie Deauville Borough Office 1000 Du Haut-Bois N

4 Directory to Keep Directory of municipal services NUMBERS TO KEEP CLOSE AT HAND: EMERGENCY (ambulance, police, fire department) To report power outages / line breakages (Hydro-Sherbrooke) Control centre (requests: road maintenance, garbage collection, sewer backup and other related services) To contact the City of Sherbrooke or a borough office by mail, please address your correspondence to: City of Sherbrooke Name of the service or the borough P.O. Box 610, Sherbrooke, Quebec J1H 5H9 Auditor General City of Sherbrooke Mayor s Office General Administration Community services Land management Communications Environment and Infrastructure Administration Requests and complaints Environment Water management Engineering services Buildings, Equipment and Roadways Administration Buildings Requests and complaints Equipment Parks and green spaces Roadways Hydro-Sherbrooke Administration Customer service (hook-ups, address changes, arrangements for various billing and payment methods, account status and information, energy consumption history, payment agreements) To report power outages or line breakages Sports, Culture and Community Life Aquatic activities (outdoor pools and public beaches) Bibliothèque municipale Éva-Senécal (municipal library) Centre récréatif Eugène-Lalonde (sports centre) Centre récréatif Ivan-Dugré (sports centre) Centre récréotouristique Montjoye (recreational tourism centre) Division de la culture (culture department) Division des sports (sports department) Expo-Sherbrooke building Mont Bellevue (downhill ski and sliding ticket office) Mont Bellevue (tennis ticket office) Palais des sports Léopold-Drolet (sports centre) Montcalm and Du Phare swimming pools Ice time reservations (Palais des sports Léopold-Drolet, Centres récréatifs Eugène-Lalonde and Ivan-Dugré Stade Amédée-Roy (stadium) Community life Urban Planning and Development Administration Mapping and geographic information Urban planning, permits and inspection Police Department EMERGENCY ONLY Assistance and complaints Administration Assistant manager operations Assistant manager administration administration Criminal investigations Community safety Operational support Neighbourhood crime watch Fire Department EMERGENCY ONLY Information Administration School safety patrol Municipal emergency preparedness organization Prevention Fire risk index for outdoor fires Human Resources Legal Department Litigation (claims) Municipal court (tickets) Clerk s office and information Finance Department Administration and finances Evaluation Taxation Information Technology Most City of Sherbrooke publications, such as the InfoSherbrookois, and various brochures are available on the City of Sherbrooke s Web site: 174

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