Wireless Networking Guide 2007

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1 Wireless Networking Guide P/N 13L0828 E.C. 3L0101

2

3 Contents Installing the printer on a wireless network...4 Wireless network ompatiility...4 Information you will need to set up the printer on a wireless network...4 Bypassing seurity warnings during software installation...4 Installing the printer on a wireless network...4 Wireless installation instrutions (Frane only)...5 Interpreting the olors of the Wi-Fi indiator light...5 Configuring an IP address manually...5 Changing wireless settings after installation...5 Installing the printer on other omputers...6 Advaned wireless setup...6 Creating an ad ho wireless network...6 Adding a printer to an existing ad ho wireless network...8 Trouleshooting a printer on a wireless network...8 Wireless trouleshooting heklist...8 Printing a network setup page...9 Wireless onfiguration does not ontinue after the USB ale is attahed...9 Cannot print over wireless network...9 Wi-Fi indiator light is not lit...11 Wi-Fi indiator light is green ut the printer does not print (Windows only)...11 Wi-Fi indiator light is linking orange during installation (Windows only)...12 Wi-Fi indiator light is linking orange during installation (Maintosh only)...13 Wi-Fi indiator light is still orange...14 Wireless print server not installed...15 Communiation not availale message displays when printing wirelessly...15 How do I find the MAC address?...17 What is an IP address?...18 How do I loate IP addresses?...18 How are IP addresses assigned?...18 How do I attah the installation ale?...19 Why do I need an installation ale?...19 What is the differene etween infrastruture and ad ho networks?...19 Finding the signal strength...20 What is an SSID?...20 How do I find out what type of seurity my network is using?...20 Can I use my printer on a USB and a wireless onnetion at the same time?...20 How an I improve wireless signal strength?...20 Noties...21 Networking glossary...22 Index...23 Frequently asked questions...16 What is a network?...16 How are home networks onfigured?...16 What is a MAC address?

4 Installing the printer on a wireless network Wireless network ompatiility Your printer ontains an IEEE g wireless print server. Your printer is ompatile with IEEE /g/n routers that are Wi-Fi ertified. If you are having issues with an n router, verify with your router manufaturer that the urrent mode setting is ompatile with g devies, as this setting varies depending on the router rand/model. Information you will need to set up the printer on a wireless network To set up the printer for wireless printing, you need to know: The name of your wireless network. This is also known as the Servie Set Identifier (SSID). If enryption was used to seure your network. The seurity key (either a WEP key or WPA passphrase) that allows other devies to ommuniate on the network if enryption was used to seure your network. If your wireless aess point (wireless router) is using Wired Equivalent Privay (WEP) seurity, the WEP key should e: Exatly 10 or 26 hexadeimal haraters. Hexadeimal haraters are A F, a f, and 0 9. or Exatly 5 or 13 ASCII haraters. ASCII haraters are letters, numers, puntuation, and symols found on a keyoard. If your wireless aess point (wireless router) is using Wi-Fi Proteted Aess (WPA) seurity, the WPA passphrase should e: From 8 to 63 ASCII haraters. ASCII haraters in a WPA passphrase are ase-sensitive. or Exatly 64 hexadeimal haraters. Hexadeimal haraters are A-F, a-f, and 0-9. If your wireless network is not using seurity, then you will not have a seurity key. Using a wireless network with no seurity is not reommended eause it an allow intruders to use your network resoures without your onsent. Note: Make sure you opy down the seurity key and SSID exatly, inluding any apital letters, and store it in a safe plae for future referene. Use the tale provided elow to write down this information. Bypassing seurity warnings during software installation Third-party appliations, inluding antivirus, seurity, and firewall programs may alert you aout the printer software eing installed. For your printer to work properly, allow the printer software to e installed on your omputer. Installing the printer on a wireless network Before you install the printer on a wireless network, make sure that: You have ompleted the initial setup of the printer. Your wireless network is set up and working properly. The omputer you are using is onneted to the same wireless network where you want to set up the printer. Using Windows 1 Insert the installation software CD. 2 Wait a minute for the Welome sreen to appear. If the Welome sreen does not appear after a minute, do one of the following: In Windows Vista a Clik. In the Start Searh ox, type D:\setup.exe, where D is the letter of your CD or DVD drive. In Windows XP and earlier a Clik Start. Clik Run. Type D:\setup.exe, where D is the letter of your CD or DVD drive. 3 Follow the instrutions on the Welome sreen to set up the printer. Using Maintosh 1 Insert the installation software CD. 2 Wait a minute for the Welome sreen to appear. Note: If the Welome sreen does not appear after a minute, lik the CD ion on the desktop. Item SSID (name of your wireless network) Seurity key (WEP key or WPA passphrase) Desription 3 Doule-lik Install. 4 Follow the instrutions on the Welome sreen to set up the printer. Note: If you do not know the SSID of the network that your omputer is onneted to, launh the wireless utility of the omputer network adapter and look for the network name. If you annot find the SSID or the seurity information for your network, see the doumentation that ame with the wireless aess point (wireless router), or ontat your system support person. 4

5 Wireless installation instrutions (Frane only) The following instrutions apply to ustomers using a LiveBox, AlieBox, N9UF Box, FreeBox, or Clu Internet. 1 Make sure your ox is wireless-enaled and ativated to work on a wireless network. For more information aout onfiguring the ox to work wirelessly, see the doumentation that ame with your ox. 2 Before installing the printer, make sure your ox is turned on and that your omputer is on and onneted to your wireless network. 3 Set up your printer using the setup instrutions provided. 4 If there is an assoiate/registration utton on the ak of your ox, press it when you are prompted to hoose a network. Note: After pressing the assoiate/register utton, you have five minutes to omplete the printer installation. 5 Return to the omputer sreen, and hoose the network you want to onnet to. If you want to use the network shown, hoose Connet to <network name>, and then lik Continue. If you do not want to use the network shown: a Choose Connet to another network, and then lik Continue. Choose the network you want to use from the list of availale networks, and then lik Continue. 6 Enter the Network key, and then lik Continue. Note: Your WEP, WPA, or WPA2 key may e otained from the ottom of the ox, the user s guide that ame with the ox, or from the ox We page. If you have already hanged the key for your wireless network, use the key you reated. 7 Follow the instrutions on your sreen to omplete installation. Interpreting the olors of the Wi-Fi indiator light The Wi-Fi indiator light helps you determine the network status of the printer. The following desries what the olors of the Wi-Fi indiator light mean. Off may indiate that the printer is off, the printer is in the initial power-up state, the internal print server is not installed, or the internal print server is not properly onneted. The light should e in this state: When the printer is turned off When the printer is in power saver mode When the printer does not have an internal print server installed and you want to onnet the printer to the omputer using a USB ale Orange may indiate that the printer is eing onfigured for use on the wireless network, the internal print server is not onfigured in infrastruture mode, or the internal print server is waiting to e onfigured for ad ho mode. The light should e in this state: When you want to use the printer without a omputer When you want to set up the printer on your wireless network When the printer is set up for an ad ho network and is roadasting its wireless network name (SSID) Blinking orange may indiate that: The printer is out of the range of the wireless aess point (wireless router). The printer is trying to ommuniate with the wireless aess point (wireless router), ut the wireless aess point (wireless router) may e turned off or not working properly. The printer is trying to estalish ommuniation with the wireless aess point (wireless router). This is true if you have already onfigured the printer for use on your wireless network. When the printer has een onfigured, any time you turn the printer off and then turn it ak on, the internal print server in the printer will try to onnet to your wireless aess point (wireless router). The wireless settings of the printer may no longer e valid. Green indiates that the printer is onneted to a wireless network. The light should e in this state when you want to start using the printer that is already set up on your wireless network. Blinking green indiates that the printer internal print server is eing updated. Configuring an IP address manually The printer will e assigned an IP address automatially through DHCP on most wireless networks. During wireless setup, you will e asked to manually assign an IP address to the printer in the following situations: You manually assigned IP addresses for the other network devies. You want to assign a speifi IP address. You moved the printer to a remote sunet. For more information, ontat your system support person. Changing wireless settings after installation To hange wireless settings on the printer, suh as the onfigured network, the seurity key, or other settings: Using Windows 1 Do one of the following: In Windows Vista, lik. In Windows XP, lik Start. 2 Clik Programs or All Programs, and then selet the printer program folder from the list. 5

6 3 Clik Tools Lexmark Wireless Setup Utility. Note: If the ale is not already onneted, you may e prompted to onnet the printer to the omputer again using the installation ale as part of the setup proess. 4 Follow the prompts on the omputer sreen to reinstall the software, and then make the hanges that you want. Using Maintosh 1 From the Finder desktop, doule-lik the printer folder. 2 Doule-lik Lexmark Wireless Setup Assistant. 3 Follow the instrutions on the omputer sreen. Installing the printer on other omputers One the printer is onfigured, it an e aessed wirelessly y any other omputer on the network. However, you will need to install the printer driver on every omputer that will aess it. You do not need to onfigure the printer again, although you will need to run the wireless setup on eah omputer to install the driver. Using Windows 1 Insert the installation software CD. 2 Wait for the Welome sreen to appear. If the Welome sreen does not appear after a minute, do one of the following: In Windows Vista a Clik. In the Start Searh ox, type D:\setup.exe, where D is the letter of your CD or DVD drive. In Windows XP and earlier a Clik Start. Clik Run. Type D:\setup.exe, where D is the letter of your CD or DVD drive. 3 Follow the on sreen instrutions for installing a onfigured printer on a new omputer. Using Maintosh 1 Insert the installation software CD. 2 Wait for the Welome sreen to appear. Note: If the Welome sreen does not appear after a minute, lik the CD ion on the desktop. 3 Doule-lik Install. 4 Follow the on sreen instrutions for installing a onfigured printer on a new omputer. Advaned wireless setup Creating an ad ho wireless network The reommended way to set up your wireless network is to use a wireless aess point (wireless router). A network set up this way is alled an infrastruture network. If you have an infrastruture network in your home, you should onfigure your printer for use on that network. If you do not have a wireless aess point or would like to set up a standalone network etween your printer and a omputer with a wireless network adapter, you an set up an ad ho network. In Windows Vista 1 Clik. 2 Clik Control Panel. 3 Clik Network and Internet. 4 Under Network and Sharing Center, lik Connet to a Network. 5 In the Connet to a Network dialog, lik Set up a wireless ad-ho (omputer-to-omputer) network, and then lik Next. 6 Follow the instrutions in the Set up a wireless ad ho network wizard. As part of the setup: a d Create a network name or SSID for the network etween the omputer and your printer. Write the name of your network in the spae provided so you an refer to it when running the wireless setup. Make sure you opy the exat spelling and apitalization. SSID (name of your wireless network) Go to the Seurity Type drop-down list, hoose WEP, and then reate a seurity key (or password). WEP keys must e: Exatly 10 or 26 hexadeimal haraters. Hexadeimal haraters are A F, a f, and 0 9. or Exatly 5 or 13 ASCII haraters. ASCII haraters are letters, numers, puntuation, and symols found on a keyoard. Note: Seurity is optional for ad ho networks. The range of an ad ho network is muh less than the range of an infrastruture network, making it less likely that intruders will onnet to it without your knowledge. Write the password for your network in the spae provided so you an refer to it when running the wireless setup. Make sure you opy the exat spelling and apitalization. Seurity key (if network is seure) Windows Vista will enale the ad ho network for you. It will appear in the Connet to a network dialog under Availale networks, indiating that the omputer is onfigured for the ad ho network. 7 Close the Control Panel and any remaining windows. 6

7 8 If this is the first time you will e setting up the printer for use on a wireless network, insert the installation software CD, and then follow the instrutions on the Welome sreen. Otherwise: a Clik. Clik All Programs. Selet the printer program folder, and then lik Tools Lexmark Wireless Setup Utility. 9 When the availale networks are displayed, provide the network name and the seurity information you reated. The installer will onfigure the printer for use with your omputer. 10 Store a opy of your network name and seurity information in a safe plae for future referene. In Windows XP and earlier 1 Clik Start. 2 Clik Control Panel. 3 Clik Network and Internet Connetions. 4 Clik Network Connetions. 5 Right-lik the ion for your wireless network onnetion. 6 Clik Enale, if it appears in the pop-up menu. Note: If Enale does not appear, your wireless onnetion is already enaled. 7 Right-lik the Wireless Network Connetion ion. 8 Clik Properties. 9 Clik the Wireless Networks ta. Note: If the Wireless Networks ta does not appear, your omputer has third-party software that ontrols your wireless settings. You must use that software to set up the ad ho wireless network. For more information, see the doumentation for the third-party software to learn how to reate an ad ho network. 10 Selet the Use Windows to onfigure my wireless network settings hek ox. 11 Under Preferred Networks, delete any existing networks. a Selet the network to e removed. Clik Remove to delete the network from the list. 12 Clik Add to reate an ad ho network. 13 In the Network Name (SSID) ox, type the name you want to give your wireless network. 14 Write down the network name you hose so you an refer to it when running the wireless setup. Make sure you opy the exat spelling and apitalization. SSID (name of your wireless network) 15 If Network Authentiation appears in the list, selet Open. 16 In the Data enryption list, selet WEP. Note: Seurity is optional for ad ho networks. The range of an ad ho network is muh less than the range of an infrastruture network, making it less likely that intruders will onnet to it without your knowledge. 17 If neessary, lear the The key is provided for me automatially hek ox. 18 In the Network Key ox, type in a seurity key. 19 Write down the seurity key you hose so you an refer to it when running the wireless utility. Make sure you opy the exat spelling and apitalization. Seurity key (if network is seure) Note: For more information aout passwords (seurity keys), see Chek your seurity keys in the Wireless trouleshooting setion of the Trouleshooting hapter. 20 In the Confirm network key ox, type the same seurity key. 21 Selet This is a omputer-to-omputer (ad ho) network; wireless aess points are not used.. 22 Clik OK twie to lose the two open windows. 23 It may take a few minutes for your omputer to reognize the new settings. To hek on the status of your network: a Right-lik the Wireless Network Connetions ion. Selet View Availale Wireless Networks. If the network is listed ut the omputer is not onneted, selet the ad ho network and then lik Connet. If the network does not appear, wait a minute and then lik Refresh network list. 24 If this is the first time you will e setting up the printer for use on a wireless network, insert the installation software CD, and then follow the instrutions on the Welome sreen. Otherwise: a Clik Start. Clik All Programs or Programs. Selet the printer program folder from the list, and then lik Tools Lexmark Wireless Setup Utility. 25 When the availale networks are displayed, provide the network name and the seurity information you reated in steps The utility will onfigure the printer for use with your omputer. 26 Store a opy of your network name and seurity information in a safe plae for future referene. Using Maintosh 1 Make sure the omputer is on. 2 From the menu ar, lik Go Appliations. 3 From the Appliations folder, doule-lik Internet Connet. 7

8 4 From the toolar, lik AirPort. 5 From the Network pop-up menu, lik Create Network. 6 Create a name for your ad ho network, and then lik OK. 7 Write down the network name you hose so you an refer to it when running the wireless utility. Make sure you opy the exat spelling and apitalization. SSID (name of your wireless network) 8 If this is the first time you will e setting up the printer for use on a wireless network, insert the installation software CD, doule-lik the installer ion for your printer on the Finder desktop, and then follow the instrutions on the Welome sreen. Otherwise, from the Finder desktop, doule-lik the printer folder, and then doule-lik Lexmark Wireless Setup Assistant. 9 When prompted, provide the network name and/or the seurity information you reated. The utility will onfigure the printer for use with your omputer. 10 Store a opy of your network name and seurity information in a safe plae for future referene. Adding a printer to an existing ad ho wireless network 1 Do one of the following: In Windows Vista, lik. In Windows XP and earlier, lik Start. 2 Clik All Programs or Programs, and then selet the printer program folder from the list. 3 Clik Lexmark Wireless Configuration Utility. 4 Follow the instrutions on the Welome sreen. Trouleshooting a printer on a wireless network Wireless trouleshooting heklist Before eginning to trouleshoot the wireless printer, verify the following: The power supply is onneted to the printer, and is on. Your SSID is orret. Print a network setup page to verify the SSID the printer is using. If you are not sure if your SSID is orret, run the wireless setup again. Your WEP key or WPA passphrase is orret (if your network is seure). Log into the wireless aess point (wireless router) and hek the seurity settings. A seurity key is like a password. All devies on the same wireless network using WEP, WPA, or WPA2 share the same seurity key. If you are not sure if your seurity information is orret, run the wireless setup again. The wireless network is working properly. Try aessing other omputers on your wireless network. If your network has Internet aess, try onneting to the Internet over a wireless onnetion. The printer is within the range of the wireless network. For most networks, the printer should e within 100 feet (30 meters) of the wireless aess point (wireless router). The printer is loated away from ostales that ould lok the wireless signal. Remove any large metal ojets etween the aess point and the printer. Make sure the printer and wireless aess point are not separated y poles, walls, or support olumns ontaining metal or onrete. The printer is loated away from other eletroni devies that may interfere with the wireless signal. Many devies an interfere with the wireless signal, inluding ay monitors, motors, ordless phones, seurity system ameras, other wireless networks, and some Bluetooth devies. The Wi-Fi indiator light is lit. The printer driver is installed on the omputer from whih you are performing a task. The orret printer port is seleted. The omputer and printer are oth onneted to the same wireless network. 8

9 Printing a network setup page 2 Attah the small, square onnetor to the printer. A network setup page lists the onfiguration settings of the printer, inluding the IP address and MAC address. This information is very helpful when trouleshooting the network onfiguration of the printer. For more information on printing a network setup page, refer to the User's Guide on the installation software CD. Wireless onfiguration does not ontinue after the USB ale is attahed Chek the USB ale If the onfiguration software does not allow you to ontinue onfiguring your printer wirelessly after you attah the USB ale, there may e a prolem with the ale. Try one or more of the following: Make sure that the USB ale is not damaged. If there is any visile damage to the USB ale, try using a new one. Attah the ale diretly to the omputer and the printer. Hus, swith oxes, and doking stations an sometimes interfere with the USB onnetion. Make sure the USB ale is orretly attahed. 1 Attah the large, retangular onnetor to any USB port on your omputer. USB ports may e on the front or the ak of the omputer, and may e horizontal or vertial. Cannot print over wireless network If you enountered prolems while installing, or if your printer does not appear in the printers folder or as a printer option when sending a print jo, you an try uninstalling and reinstalling the software. These are possile solutions. Try one or more of the following: MAKE SURE YOUR COMPUTER IS CONNECTED TO YOUR WIRELESS ACCESS POINT (WIRELESS ROUTER) See if you have aess to the Internet y opening your We rowser and aessing any site. If there are other omputers or resoures on your wireless network, hek to see if you an aess them from your omputer. MOVE THE COMPUTER AND/OR PRINTER CLOSER TO THE WIRELESS ROUTER Although the possile distane etween devies in or g networks is 300 feet, the maximum range for optimal performane is generally feet. MOVE YOUR ACCESS POINT TO MINIMIZE INTERFERENCE There may e temporary interferene from other devies suh as mirowave ovens or other applianes, ordless phones, ay monitors, and seurity system ameras. Make sure your aess point is not positioned too losely to these devies. 9

10 CHECK WHETHER THE PRINTER IS ON THE SAME WIRELESS NETWORK AS THE COMPUTER The SSID of the printer must math the SSID of the wireless network. Using Windows 1 Type the IP address of the wireless aess point (wireless router) in the We address field of your rowser. If you do not know the IP address of the wireless aess point: a Do one of the following: In Windows Vista 1 Clik. 2 Clik All Programs Aessories. 3 Clik Command Prompt. In Windows XP and earlier 1 Clik Start. 2 Clik All Programs or Programs Aessories Command Prompt. Type iponfig. Press Enter. The Default Gateway entry is typially the wireless aess point. The IP address appears as four sets of numers separated y periods, suh as Your IP address might also start with the numers 10 or 169. This is determined y your operating system or wireless network software. 2 Type your user name and password for the wireless aess point (wireless router) when prompted. 3 Clik OK. 4 On the main page, lik Wireless or another seletion where settings are stored. The SSID appears. 5 Write down the SSID, seurity type, and the seurity keys if they are shown. Note: Make sure you opy them down exatly, inluding any apital letters. 6 Store the SSID and the seurity keys in a safe plae for future referene. Using Maintosh Chek the status of your Airport: 1 From the menu ar, lik Go Appliations. 2 From the Appliations folder, doule-lik Internet Connet. 3 From the toolar, lik Airport. The SSID of the network the omputer is onneted to is displayed in the Network pop-up menu. Chek the status of your wireless aess point (wireless router): 1 Type the IP address of the wireless aess point (wireless router) in the We address field of your rowser. If you do not know the IP address of the wireless aess point (wireless router): a Clik Apple menu System Preferenes. Clik Network. From the Show pop-up menu, selet Airport. d Clik TCP/IP. The Router entry is typially the wireless aess point (wireless router). 2 Type your user name and password when prompted. 3 Clik OK. 4 On the main page, lik Wireless or another seletion where settings are stored. The SSID will e displayed. 5 Write down the SSID, seurity type and the seurity keys if they are shown. Notes: Make sure you opy them down exatly, inluding any apital letters. Store the SSID and the seurity keys in a safe plae for future referene. CHECK YOUR SECURITY KEYS A seurity key is like a password. All devies on the same wireless network must share the same seurity key. WEP key Must meet one of the following riteria: Exatly 10 or 26 hexadeimal haraters. Hexadeimal haraters are A-F, a-f, and 0-9. or Exatly 5 or 13 ASCII haraters. ASCII haraters are letters, numers, and symols found on a keyoard. ASCII haraters in a WEP key are ase-sensitive. WPA or WPA2 passphrase or key Must meet one of the following riteria: From 8 to 63 ASCII haraters. ASCII haraters in a WPA passphrase are ase-sensitive. or Exatly 64 hexadeimal haraters. Hexadeimal haraters are A-F, a-f, and 0-9. Note: If you do not know this information, see the doumentation that ame with the wireless network, or ontat the person who set up your wireless network. 4 Write down the SSID. 10

11 CHECK YOUR ADVANCED SECURITY SETTINGS If you are using MAC address filtering to limit aess to your wireless network, you must add the printer MAC address to the list of addresses allowed to onnet to the wireless aess point (wireless router). If you set the wireless aess point (wireless router) to issue a limited numer of IP addresses, you must hange this so that the printer an e added. Note: If you do not know how to make these hanges, see the doumentation that ame with the wireless network, or ontat the person who set up your wireless network. Wi-Fi indiator light is not lit CHECK POWER Make sure the light is on. Wi-Fi indiator light is green ut the printer does not print (Windows only) If you have ompleted the onfiguration for wireless printing and all of the settings appear to e orret, ut the printer does not print, try one or more of the following: ALLOW THE WIRELESS INSTALLATION TO COMPLETE Do not attempt to print, remove the installation CD, or detah the installation ale until you see the Wireless Setup Suessful sreen. ENABLE THE PRINTER Confirm that the printer is enaled. 1 Do one of the following: In Windows Vista a Clik. Clik Control Panel. Under Hardware and Sound, lik Printer. In Windows XP a Clik Start. Clik Printers and Faxes. In Windows 2000 a Clik Start. Clik Settings Printers. 2 Right-lik the new printer. If you see Use Printer Online in the menu, selet it. 3 Close the Printers or Printers and Faxes window and try printing again. SELECT THE WIRELESS PRINTER If you have previously set up your printer as a loally attahed printer, you may need to selet the wireless printer to use the printer wirelessly. 1 Do one of the following: In Windows Vista a Clik. Clik Control Panel. Under Hardware and Sound, lik Printer. In Windows XP a Clik Start. Clik Printers and Faxes. In Windows 2000 a Clik Start. Clik Settings Printers. 2 Chek to see if you have a printer alled Copy 1 in your folder. If you do, right-lik the Copy 1 printer and lik Use Printer Online from the menu. 3 Close the Printers or Printers and Faxes window and try printing again. SELECT THE WIRELESS PORT If you have previously set up your printer as a loally attahed printer, you may need to selet the wireless printer to use the printer wirelessly. 1 Do one of the following: In Windows Vista a Clik. Clik Control Panel. Under Hardware and Sound, lik Printer. 11

12 In Windows XP a Clik Start. Clik Printers and Faxes. In Windows 2000 a Clik Start. Clik Settings Printers. 2 Right-lik the printer, and then selet Properties from the menu. 3 Clik the Ports ta. 4 Loate the seleted port. The seleted port has a hek in the Port olumn. 5 If the Desription olumn of the seleted port indiates that it is a USB port, sroll through the list and selet the port with Printer Port in the Desription olumn. 6 Clik OK, and then try to print again. Wi-Fi indiator light is linking orange during installation (Windows only) When the Wi-Fi indiator light is linking orange, it indiates that the printer has een set up for wireless networking ut annot onnet to the network for whih it has een onfigured. The printer may e unale to join the network eause of interferene, its distane from the wireless aess point (wireless router), or until its settings are hanged. These are possile solutions. Try one or more of the following: CHECK SECURITY KEYS If you are using WEP seurity A valid WEP key is: Exatly 10 or 26 hexadeimal haraters. Hexadeimal haraters are A F, a f, and 0 9. or Exatly 5 or 13 ASCII haraters. ASCII haraters are letters, numers, and symols found on a keyoard. If you are using WPA seurity A valid WPA passphrase is: From 8 to 63 ASCII haraters. ASCII haraters in a WPA passphrase are ase-sensitive. or Exatly 64 hexadeimal haraters. Hexadeimal haraters are A-F, a-f, and 0-9. If your wireless network is not using seurity, then you will not have a seurity key. Using a wireless network with no seurity is not reommended eause it an allow intruders to use your network resoures without your onsent. CHECK MAC ADDRESS If your network uses MAC address filtering, make sure that you inlude the MAC address of the printer in the MAC address filter list. This will allow the printer to operate on the network. For more information, see How do I find the MAC address? on page 17. MAKE SURE THE ACCESS POINT IS ON Chek the aess point and, if neessary, turn it on. MOVE YOUR ACCESS POINT TO MINIMIZE INTERFERENCE There may e temporary interferene from other devies suh as mirowave ovens or other applianes, ordless phones, ay monitors, and seurity system ameras. Make sure your aess point is not positioned too losely to these devies. PING THE ACCESS POINT TO MAKE SURE THE NETWORK IS WORKING 1 If you do not already know it, find the IP address of the aess point. a Do one of the following: In Windows Vista 1 Clik. 2 Clik All Programs Aessories. 3 Clik Command Prompt. TRY ADJUSTING EXTERNAL ANTENNAS Antennas usually work est if they are pointing straight up. You may find that reeption improves if you experiment with different angles for the printer and/or wireless aess point antennas. MOVE YOUR PRINTER Move the printer loser to the aess point. Although the possile distane etween devies in or g networks is 300 feet, the maximum range for optimal performane is generally feet. You an find the signal strength of the network on the network setup page. In Windows XP and earlier 1 Clik Start. 2 Clik All Programs or Programs Aessories Command Prompt. Type iponfig. Press Enter. The Default Gateway entry is typially the aess point. The IP address appears as four sets of numers separated y periods, suh as Your IP address might also start with the numers 10 or 169. This is determined y your operating system or wireless network software. 12

13 2 Ping the aess point. a Do one of the following: In Windows Vista 1 Clik. 2 Clik All Programs Aessories. 3 Clik Command Prompt. In Windows XP and earlier 1 Clik Start. 2 Clik All Programs or Programs Aessories Command Prompt. Type ping followed y a spae and the IP address of the wireless aess point. For example: ping Press Enter. 3 Chek to see whether the aess point responds: If the aess point responds, you will see several lines appear that start with Reply from. It is possile that the printer did not onnet to the wireless network. Turn off and then restart the printer to try to onnet again. If the aess point does not respond, it will take several seonds and then you will see Request timed out. Try the following: a Do one of the following: In Windows Vista 1 Clik. 2 Clik Control Panel. 3 Clik Network and Internet. 4 Clik Network and Sharing Center. In Windows XP and earlier 1 Clik Start. 2 Clik Control Panel. 3 Clik Network Connetion. Selet the appropriate onnetion from the ones shown. Note: If the omputer is onneted to the aess point y an Ethernet ale, the onnetion may not inlude the word wireless in its name. Right-lik the onnetion, and then lik Repair. RUN THE WIRELESS SETUP AGAIN If your wireless settings have hanged, you must run the printer wireless setup again. Some reasons your settings may have hanged inlude your having manually hanged your WEP or WPA keys, hannel, or other network settings; or the aess point having een reset to fatory defaults. Running the wireless setup again an also resolve issues due to misonfigurations that ourred when onfiguring the printer for wireless aess. Notes: If you hange network settings, hange them on all the network devies efore hanging them for the aess point. If you have already hanged the wireless network settings on your aess point, then you must hange the settings on all the other network devies efore you an see them on the network. 1 Do one of the following: In Windows Vista, lik. In Windows XP and earlier, lik Start. 2 Clik All Programs or Programs, and then selet the printer program folder from the list. 3 Clik Tools Lexmark Wireless Setup Utility. Note: You may e prompted to onnet the printer to the omputer again using the installation ale as part of the setup proess. 4 Follow the instrutions on the omputer sreen. Wi-Fi indiator light is linking orange during installation (Maintosh only) When the Wi-Fi indiator light is linking orange, it indiates that the printer has een set up for wireless networking ut annot onnet to the network for whih it has een onfigured. The printer may e unale to join the network eause of interferene, its distane from the wireless aess point (wireless router), or until its settings are hanged. These are possile solutions. Try one or more of the following: MAKE SURE THE ACCESS POINT IS ON Chek the aess point and, if neessary, turn it on. MOVE YOUR ACCESS POINT TO MINIMIZE INTERFERENCE There may e temporary interferene from other devies suh as mirowave ovens or other applianes, ordless phones, ay monitors, and seurity system ameras. Make sure the aess point is not positioned too losely to these devies. 13

14 TRY ADJUSTING EXTERNAL ANTENNAS Antennas usually work est if they are pointing straight up. You may find that reeption improves if you experiment with different angles for the printer and/or wireless aess point antennas. MOVE YOUR PRINTER Move the printer loser to the aess point. Although the possile distane etween devies in or g networks is 300 feet, the effetive range for optimal performane is generally feet. You an find the signal strength of the network on the network setup page. CHECK SECURITY KEYS If you are using WEP seurity A valid WEP key is: Exatly 10 or 26 hexadeimal haraters. Hexadeimal haraters are A F, a f, and 0 9. or Exatly 5 or 13 ASCII haraters. ASCII haraters are letters, numers, and symols found on a keyoard. If you are using WPA seurity A valid WPA passphrase is: From 8 to 63 ASCII haraters. ASCII haraters in a WPA passphrase are ase-sensitive. or Exatly 64 hexadeimal haraters. Hexadeimal haraters are A-F, a-f, and 0-9. If your wireless network is not using seurity, then you will not have a seurity key. Using a wireless network with no seurity is not reommended eause it an allow intruders to use your network resoures without your onsent. CHECK MAC ADDRESS If your network uses MAC address filtering, make sure that you inlude the MAC address of the printer in the MAC address filter list. This will allow the printer to operate on the network. For more information, see How do I find the MAC address? on page 17. PING THE ACCESS POINT TO MAKE SURE THE NETWORK IS WORKING 1 Chek the status of AirPort and, if you do not already know it, find the IP address of the aess point. a Clik Apple menu System Preferenes. Clik Network. If neessary, selet Network Status in the Show pop-up menu. The AirPort status indiator should e green. Green means the port is ative (turned on) and onneted. Notes: Yellow means the port is ative ut is not onneted. Red means the port has not een onfigured. d From the Show pop-up menu, selet AirPort. e Clik TCP/IP. The IP address appears as four sets of numers separated y periods, suh as The "Router" entry is typially the aess point. 2 Ping the aess point. a From the menu ar, lik Go Appliations. From the Appliations folder, doule-lik Utilities. Doule-lik Network Utility, and then lik the Ping ta. d Type the IP address of the aess point in the network address field. For example: e Clik Ping. 3 If the aess point responds, you will see several lines that display the numer of ytes reeived from the aess point. This ensures that your omputer is onneted to the aess point. 4 If the aess point does not respond, nothing is displayed. You an use Network Diagnostis to help resolve the prolem. RUN THE WIRELESS SETUP AGAIN 1 From the Finder desktop, doule-lik the printer folder. 2 Clik Lexmark Wireless Setup Assistant. 3 Follow the instrutions on the omputer sreen. Wi-Fi indiator light is still orange When the Wi-Fi indiator light is orange, it may indiate that the printer is: Being onfigured for use on the wireless network Not onfigured in infrastruture mode Waiting to e onfigured for ad ho mode The printer may e unale to join the network eause of interferene, its distane from the wireless aess point (wireless router), or until its settings are hanged. These are possile solutions. Try one or more of the following: CHECK NETWORK NAME Make sure your network does not have the same name as another network near you. For example, if you and your neighor oth use a manufaturer's default network name, your printer ould e onneting to your neighor's network. 14

15 If you are not using a unique network name, onsult the doumentation for your wireless aess point (wireless router) to learn how to set a network name. If you set a new network name, you must reset the printer and omputer SSID to the same network name. CHECK SECURITY KEYS If you are using WEP seurity A valid WEP key is: Exatly 10 or 26 hexadeimal haraters. Hexadeimal haraters are A F, a f, and 0 9. or Exatly 5 or 13 ASCII haraters. ASCII haraters are letters, numers, and symols found on a keyoard. If you are using WPA seurity A valid WPA passphrase is: From 8 to 63 ASCII haraters. ASCII haraters in a WPA passphrase are ase-sensitive. or Exatly 64 hexadeimal haraters. Hexadeimal haraters are A-F, a-f, and 0-9. If your wireless network is not using seurity, then you will not have a seurity key. Using a wireless network with no seurity is not reommended eause it an allow intruders to use your network resoures without your onsent. MOVE YOUR PRINTER Move the printer loser to the wireless aess point (wireless router). Although the possile distane etween devies in or g networks is 300 feet, the maximum range for optimal performane is generally feet. You an find the strength of the network signal on the printer network setup page. Wireless print server not installed You may see a message during installation indiating that the printer does not have a wireless print server installed. If you are sure the printer is apale of wireless printing, try the following: CHECK POWER Make sure the light is on. Communiation not availale message displays when printing wirelessly If you are using a laptop and have power saving settings enaled, you may see the Communiation not availale message on your omputer sreen when you attempt to print wirelessly. This an our if the laptop hard drive has powered down. If you see this message, wait a few seonds and then try to print again. The laptop and printer require a few seonds to power up again and reattah to the wireless network. If you see this message again after you have waited long enough for the printer and the laptop to attah to the network, there may e a prolem with your wireless network. Make sure that the laptop and printer have oth reeived IP addresses. For more information on loating IP addresses, refer to How do I loate IP addresses? on page 18. If the printer and/or the laptop does not have an IP address, or if either has an address of x.y (where x and y are any two numers etween 0 and 255): 1 Shut down the devie that does not have a valid IP address (the laptop, the printer, or oth). 2 Turn on the devie(s). 3 Chek the IP addresses again. If the laptop and/or printer still does not reeive a valid IP address, there is a prolem with your wireless network. Make sure your wireless aess point (wireless router) is working, and remove any ostales that ould e loking the wireless signal. CHECK MAC ADDRESS If your network uses MAC address filtering, make sure that you inlude the MAC address of the printer in the MAC address filter list. This will allow the printer to operate on the network. For more information, see How do I find the MAC address? on page

16 Frequently asked questions What is a network? A network is a olletion of devies suh as omputers, printers, Ethernet hus, wireless aess points, and routers onneted together for ommuniation through ales or through a wireless onnetion. A network an e wired, wireless, or designed to have oth wired and wireless devies. Devies on a wired network use ales to ommuniate with eah other. Devies on a wireless network use radio waves instead of ales to ommuniate with eah other. For a devie to e ale to ommuniate wirelessly, it must have a wireless print server attahed or installed that lets it reeive and transmit radio waves. How are home networks onfigured? For desktop omputers, laptops, and printers to ommuniate with eah other over a network, they must e onneted y ales and/or have wireless network adapters uilt in or installed in them. There are different ways a network an e set up. Five ommon examples appear elow. Wireless network examples Four ommon wireless networks are: Senario 1: Laptop and printer onneted wirelessly with Internet Senario 2: Desktop omputer, laptop, and printer onneted wirelessly with Internet Senario 3: Desktop omputer, laptop, and printer onneted wirelessly without Internet Senario 4: Laptop onneted wirelessly to printer without Internet Senario 1: Laptop and printer onneted wirelessly with Internet A desktop omputer is onneted to a wireless router y an Ethernet ale. A laptop and a printer are onneted wirelessly to the router. The network is onneted to the Internet through a DSL or a ale modem. Internet Note: The printers in the following diagrams represent printers with internal print servers uilt in to them so that they an ommuniate over a network. Wired network example A desktop omputer, a laptop, and a printer are onneted y Ethernet ales to a hu, router, or swith. The network is onneted to the Internet through a DSL or a ale modem. Internet 16

17 Senario 2: Desktop omputer, laptop, and printer onneted wirelessly with Internet A desktop omputer, a laptop, and a printer are onneted wirelessly to a wireless router. The network is onneted to the Internet through a DSL or a ale modem. Senario 4: Laptop onneted wirelessly to printer without Internet A laptop is diretly onneted wirelessly to a printer without going through a wireless router. The network has no onnetion to the Internet. Internet Senario 3: Desktop omputer, laptop, and printer onneted wirelessly without Internet A desktop omputer, a laptop, and a printer are onneted wirelessly to a wireless aess point (wireless router). The network has no onnetion to the Internet. This onfiguration is referred to as an ad ho network. What is a MAC address? A Media Aess Control (MAC) address is a 48-it identifier assoiated with the hardware of network equipment. The MAC address may also e alled the physial address eause it is onneted to the hardware of a devie instead of its software. The MAC address is displayed as a hexadeimal numer in this format: AB. Every devie apale of ommuniating on a network has a MAC address. Network printers, omputers, and routers, whether Ethernet or wireless, all have MAC addresses. While it is possile to hange the MAC address of a network devie, it is not ommon pratie to do so. For this reason, MAC addresses are onsidered permanent. IP addresses are easily hanged, so MAC addresses are a more reliale method of identifying a speifi devie on a network. Routers with seurity apailities may allow filtering of MAC addresses on networks. This allows a managed list of devies to aess the network, identified y their MAC addresses. MAC address filtering an help prevent aess on the network from unwanted devies, suh as from intruders on a wireless network. MAC address filtering an also prevent legitimate aess if you forget to add a new devie to the router's list of allowed addresses. If your network uses MAC address filtering, e sure to add the MAC address of the printer to the list of allowed devies. How do I find the MAC address? Most network equipment has a unique hardware identifiation numer to distinguish it from other devies on the network. This is alled the Media Aess Control (MAC) address. 17

18 The MAC address is a series of letters and numers loated on the ak of your printer. 2 Type iponfig. UAA: XX XX XX XX XX XX 3 Press Enter. The IP address appears as four sets of numers separated y periods, suh as How to loate a omputer IP address using Maintosh 1 Clik Apple menu System Preferenes. 2 Clik Network. 3 From the Show pop-up menu, selet Airport. 4 Clik TCP/IP. The IP address appears as four sets of numers separated y periods, suh as UAA: XX XX XX XX XX XX How to loate a printer IP address You an loate the printer IP address y viewing the printer network setup page. Refer to the User's Guide on the installation software CD for more information on how to print a network setup page. Note: A list of MAC addresses an e set on an aess point (router) so that only devies with mathing MAC addresses are allowed to operate on the network. This is alled MAC filtering. If MAC filtering is enaled in your aess point (router) and you want to add a printer to your network, the MAC address of the printer must e inluded in the MAC filter list. What is an IP address? How are IP addresses assigned? An IP address may e assigned automatially y the network using DHCP. One the printer is set up on a omputer, the omputer sends all print jos aross the network to the printer using this address. If the IP address is not automatially assigned, you will e asked during wireless setup to manually enter an address and other network information after seleting your printer from the availale list. An IP address is a unique numer used y devies (suh as a wireless printer, omputer, or wireless aess point) on an IP network to loate and ommuniate with eah other. Devies on an IP network an ommuniate with eah other only if they have unique and valid IP addresses. A unique IP address means no two devies on the same network have the same IP address. An IP address is a group of four numers separated y periods. An example of an IP address is How do I loate IP addresses? How to loate a omputer IP address using Windows 1 Do one of the following: In Windows Vista a Clik. Clik All Programs Aessories. Clik Command Prompt. In Windows XP and earlier a Clik Start. Clik All Programs or Programs Aessories Command Prompt. 18

19 How do I attah the installation ale? The installation ale attahes to a USB port on the omputer and to the square onnetor on the ak of the printer. This onnetion allows you to onfigure the printer for a networked or loally attahed installation. 1 Attah the large, retangular onnetor to any USB port on your omputer. USB ports may e on the front or the ak of the omputer, and may e horizontal or vertial. Why do I need an installation ale? When setting up the printer on your wireless network, the printer will need to temporarily onnet to a omputer using the installation ale. This temporary onnetion is used to set up the wireless settings of the printer. The installation ale onnets to a retangular USB port on the installing omputer and the square USB port on the printer. What is the differene etween infrastruture and ad ho networks? Wireless networks an operate in one of two modes: infrastruture or ad ho. In infrastruture mode, all devies on a wireless network ommuniate with eah other through a wireless router. Devies on the wireless network must have valid IP addresses for the urrent network and share the same SSID and hannel as the wireless router (wireless aess point). In ad ho mode, a omputer with a wireless network adapter ommuniates diretly with a printer equipped with a wireless print server. The omputer must have a valid IP address for the urrent network and e set to ad ho mode. The wireless print server must e onfigured to use the same SSID and hannel that the omputer is using. The following tale ompares the harateristis and requirements of the two types of wireless networks. 2 Attah the small, square onnetor to the printer. Charateristis Infrastruture Ad ho Communiation Through wireless aess point (wireless router) Diretly etween devies Seurity More seurity options Range Determined y range and numer of wireless aess points (wireless routers) Restrited to range of individual devies on network Speed Usually faster Usually slower Requirements for all devies Unique IP address for eah devie Yes Yes Mode set to Infrastruture mode Ad ho mode 3 Continue following the on-sreen instrutions. Same SSID Same hannel Yes, inluding the wireless aess point (wireless router) Yes, inluding the wireless aess point (wireless router) Yes Yes Lexmark reommends setting up a network in infrastruture mode using the installation CD that ame with the printer. 19

20 Infrastruture mode is the reommended setup method eause it has: Inreased network seurity Inreased reliaility Faster performane Easier setup Finding the signal strength Wireless devies have uilt-in antennas that transmit and reeive radio signals. The signal strength listed on the printer network setup page indiates how strongly a transmitted signal is eing reeived. Many fators an affet the signal strength. One fator is interferene from other wireless devies or other devies suh as mirowave ovens. Another fator is distane. The farther two wireless devies are from eah other, the more likely it is that the ommuniation signal will e weaker. The strength of the signal reeived y your omputer an also affet the onnetivity of the printer with the network during onfiguration. When you installed the wireless adapter in your omputer, the adapter software proaly plaed an ion in your system tray. Try doule-liking this ion, and it will tell you how strongly the omputer is reeiving the wireless signal from the network. To improve signal quality, remove soures of interferene and/or move wireless devies loser to the wireless aess point (wireless router). What is an SSID? A Servie Set Identifier (SSID) is the name that identifies a wireless network. All devies on the network must know the SSID of the wireless network or they will not e ale to ommuniate with eah other. Usually, the wireless network roadasts the SSID to allow wireless devies in the area to onnet to it. Sometimes, the SSID is not roadast for seurity reasons. An SSID an ontain up to 32 alphanumeri haraters. How do I find out what type of seurity my network is using? You must know the seurity key and seurity mode to properly set up the printer for use on the wireless network. To otain this information, see the doumentation that ame with your wireless aess point (wireless router), see the We page assoiated with the wireless aess point (wireless router), or onsult your system support person. Note: The network seurity key is not the same as the password for the wireless aess point (wireless router). The password allows you to aess the wireless aess point (wireless router) settings. The seurity key is a WEP key or WPA passphrase that allows printers and omputers to join your wireless network. Can I use my printer on a USB and a wireless onnetion at the same time? The printer an e onfigured in the following ways: Loally attahed (onneted to a omputer using a USB ale) Wireless network Wireless network and loally attahed simultaneously If you want to use the printer as oth a wireless and loally attahed printer at the same time, you will need to run the setup software again and selet the additional onnetion type. How an I improve wireless signal strength? A ommon reason wireless printers fail to ommuniate over a network is poor wireless signal quality. If the signal is too weak, too distorted, or loked y an ojet, it annot arry information etween the aess point and the printer. To determine if the printer is reeiving a strong signal from the aess point, print a network setup page. The Quality field indiates the relative strength of the wireless signal the printer is reeiving. Drops in signal strength an e intermittent, however, and although the signal quality appears high, it may drop during ertain onditions. If you think signal strength is a prolem etween your aess point and the printer, try one or more of the following: Notes: For ad ho networks, adjust the omputer where the aess point is indiated. Ad ho networks have a muh shorter range than infrastruture networks. Try moving the printer loser to the omputer if they seem to have troule ommuniating. MOVE THE PRINTER CLOSER TO THE WIRELESS ACCESS POINT/WIRELESS ROUTER If the printer is too far away from the aess point, it will not e ale to ommuniate with other devies on the network. For most indoor wireless networks, the maximum distane etween the aess point and the printer is approximately 100 feet (30 meters). This distane ould e longer or shorter, depending upon the layout of the network and the limitations of the aess point. REMOVE OBSTACLES BETWEEN THE ACCESS POINT AND THE PRINTER The wireless signal from your aess point will pass through most ojets. Most walls, floors, furniture and other ojets will not lok the wireless signal. However, there are materials that are too dense for the signal to pass through. Ojets ontaining metal and onrete an lok the signal, inluding: Cuile walls Duts Window frames Poles and interior support olumns Metal offie furniture and ainets Elevators Steel doors Walls and other strutural elements reinfored y rear Arrange your printer and aess point so that the signal is not loked y any of these ojets. 20

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