CONTENTS. Table of Contents 1. Mission/Vision Statement 2. Chairman s Message 3. President s Message 4. About WestCare 5

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2 CONTENTS Table of Contents 1 Mission/Vision Statement 2 Chairman s Message 3 President s Message 4 About WestCare 5 A few words from our WestCare clients 6 Arizona 7-8 California 9-12 Georgia GulfCoast Florida Illinois A turning point is life s way of giving you a chance to move ahead spiritually, though you must reach for the gift yourself. Harold Klemp Kentucky Nevada South Florida/Keys U.S. Virgin Islands Financial Summary Board of Directors Foundation Board of Directors 37 Regional Offices 38 Senior Management 39 Community Support 40 In Memoriam

3 MISSION/VISION Mission WestCare empowers everyone with whom we come into contact to engage in a process of healing, growth and change benefiting themselves, their families, co-workers and communities. Vision WestCare will devote its best collective and individual efforts toward uplifting the human spirit by consistently improving, expanding and strengthening the quality, efficacy and cost-effectiveness of everything we do in building for the future. 2

4 MESSAGES Chairman s Message We Are Change. This year the term change emerged from the nation s vocabulary and grasped our imaginations. Now ingrained in our lexicon of everyday discourse, the concept of change is on our minds engaging us professionally and personally. Change, a concept often discussed in lofty ways, is really one of the most pure and basic pursuits of the national WestCare culture. We challenge our employees and leaders to change grow and evolve. In turn, they stand as examples that empower and equip the people we serve to grow and evolve. With each brave new step a client takes and with each new service or skill our employees master, we are transformational. As WestCare celebrated its 35th year of uplifting the human spirit in 2008, I am reminded of the organization s humble beginnings as its roots dug down into communities ravaged by substance abuse and mental health issues. In those times, WestCare was the change needed the hope for a new day for many suffering adults and families. Today, we have developed into a national symbol of excellence in the provision of behavioral health services to children, adults and families. A competitive world offers two possibilities. You can lose. Or, if you want to win, you can change. L. C. Thurow In a time when the nation is scaling back, the need for our services increases. When we are asked to do more with less, we turn further to the community expanding our roots into new earth. Each year we must adapt and change by reinvigorating our base of volunteers and staff through civic engagement within each community we serve. It is our mission to empower individuals to engage in a process of healing, growth and change benefiting themselves, their families, coworkers and communities. Our mission is accomplished with each client, employee and volunteer who rises each day and becomes an agent for change. To our staff, clients and volunteers, Thank you for helping WestCare fulfill its mission. While I celebrate our transformational spirit, my appreciation for your service and our organization is something that will never change. Uplifting the human spirit, James Wadhams, Chairman of the Board 3

5 President s Message Thirty-five years ago, WestCare was started as Fitzsimmons House with a grant from the Teamsters Union for a single residential treatment program in Las Vegas for adult males who were addicted to heroin. Since then, the one constant in the WestCare family has been growth growth in the number of programs and services that we provide and personal growth in the people that we serve. From a single male residential treatment facility in 1973, to a foundation today with over 80 programs for men, women and children in seven different states as well as the U.S. Virgin Islands, the WestCare family has been able to grow quickly and so expansively because of the individuals we have had the privilege of working with, employees and volunteers alike. For an organization that is in the business of uplifting the human spirit, it is of the utmost importance to have a fine cadre of volunteers and staff working tirelessly toward that goal. WestCare has been blessed to have just such a dedicated family. Every day, we work with people who have shown the courage and resolve to change and heal their own lives in a WestCare program in an effort to better themselves. We must never forget that the growth of the people we serve is our primary goal, and each of us should daily, do everything in our power to facilitate this. In the past 35 years, we at WestCare have worked diligently to assist many individuals achieve their desire to improve their lives and find success. However, our work is just beginning. As Ben Franklin once said, Without continual growth and progress, such words as improvement, achievement and success have no meaning. We must remind ourselves constantly that our work is never done and that there are many people out there who need our help. With this in mind, I ask that we not reflect on the past 35 years but instead focus on growth for the future one day at a time, one person at a time, wherever we can help. Thank you. Uplifting the human spirit, Richard E. Steinberg, President and CEO 4

6 A B O U T W E S T C A R E WestCare: Uplifting the Human Spirit WestCare Foundation is a non-profit behavioral health care organization and parent company with a network of affiliate agencies across the United States and in the offshore territory of the U.S. Virgin Islands. The WestCare family celebrated 35 years fulfilling the mission of uplifting the human spirit on Friday, August 22, 2008 as part of a national effort helping tens of thousands of our most vulnerable youth, adults and families each year with over 80 programs across the United States. You control your future, your destiny. What you think about comes about. By recording your dreams and goals on paper, you set in motion the process of becoming the person you most want to be. During this milestone anniversary celebration, we highlight the positive work and unprecedented accomplishments of our staff, volunteers, clients and their families against all odds on behalf of those recovering from despair everywhere. WestCare works with those considered difficult to treat who are poor, addicted, mentally challenged, homeless, on probation or parole, returning veterans, runaway or sexually exploited youth, infected or at high risk for HIV/AIDS, victims of domestic violence or under the custody of the State due to deprivation and neglect. WestCare Foundation is committed to delivering high quality and cost efficient services that empower those we serve to transform their lives, says Richard Steinberg, President and CEO of WestCare Foundation. Every day, a WestCare client proves that they can succeed against tremendous odds, even in this challenging economic and social time for our communities, adds Mr. Steinberg. Their accomplishment of getting back on their feet, and getting back their lives and families is our best proof of the value of investing and supporting human service programs for those in need of a helping hand. Put your future in good hands your own. Mark Victor Hansen WestCare Foundation coordinates a nationwide family of non-profit, community-based programs in Nevada, Arizona, California, Georgia, Kentucky, Illinois, Florida and the Virgin Islands. The mission of WestCare is to empower individuals to engage in a process of healing, growth, and change that benefits them, their families and their communities. Started in 1973 in Las Vegas as the Fitzsimmons House in honor of its first $50,000 grant award by Frank E. Fitzsimmons, Chair of the National Teamsters Union, the agency has now grown into one of the largest and most successful behavioral health care non-profits with more than 1000 employees, over 80 programs and an operating budget in excess of $80 million. Each state offers a unique menu of programs and treatment services that respond to community needs, are comprehensive and caring, and are designed to meet individualized needs. WestCare continues to be committed to quality care, saving lives and to working with the community to promote healing, growth and change. 5

7 A few words from our WestCare clients When I didn t show for my appointment, they were at my door. There were times when I was home but I wouldn t open the door. I would stand there real quiet so they wouldn t think I was home. They just kept coming back. There s a lot of devotion there! Former WestCare Arizona client Being given an opportunity by WestCare to participate in my own recovery has opened my heart to see a new way of living. Francisco WestCare California client WestCare gave me the tools to build my sober life; a gift that I was able to give my mother before she died. She was able to see her son clean up his life before she passed on. Matt Former WestCare California client WestCare has helped me understand that trust and respect are the first things we lose, and the hardest to get back. Josh WestCare Kentucky client I have learned that no matter how bad you have it when you come here, you will leave in better shoes. Dusty WestCare Kentucky client This program has helped me gain more respect towards different people and helped me set positive goals for my life. I am building healthy boundaries with my family and friends... and I m not using drugs. Terrance WestCare Nevada client Thanks to the Village I can think freely for the first time. The fog has lifted and I can plan my future. David WestCare Florida client Thanks to the Village, I ve learned how to practice patience and humble myself and take suggestions. I learned how to appreciate me with all my flaws and not place expectations on other people. Melody WestCare Florida client WestCare has shown me that my addictive behaviors started before using. I have been able to identify my negative behaviors and how to approach situations assertively instead of passively. It has taught me responsibility. It has given me decision making skills and information about the effects of alcohol and drugs on the human body. WestCare has shown me how to stay clean for my future while here as well as with NA in the future. Tyler Former WestCare Nevada client I started off going down the path I used to be on but the staff helped me realize that I came here for a change. WestCare Georgia client If you are serious about making changes in your own life, then this is the place to be. I suggest having an open mind to the concepts presented. Have patience and understanding. You will definitely get out of this program what you put in. Use the time you have to work on yourself. You will find others who are just as serious about change as you are. Warren Former WestCare Sheridan, Illinois inmate I have learned things about Hepatitis, HIV and Substance Abuse, I did not know before. I would like The Village-VIPIR, to bring more training and information like this to us. Julie, U.S. Virgin Islands 6

8 A R I Z O N A WestCare Arizona has been providing a full continuum of community-based, family-oriented social service and behavioral health programming to youth, adults and families in the tri-state area of Arizona, California and Nevada since WestCare Arizona outpatient programs include DUI Education and Treatment, Drug Court, urinalysis testing, Lay-legal and victim advocacy, Arizona Families F.I.R.S.T. (Families in Recovery Succeeding Together), First 5 San Bernardino County, outpatient substance abuse treatment, in-home family preservation, Misdemeanor Domestic Violence Intervention Program, transportation services, Children Developing Creatively (CDC), parenting classes, Positive Action Program and school-based counseling. WestCare Arizona also operates a thrift store where donations are accepted and proceeds help support all programs. Outpatient services are provided at Community Involvement Centers located in Bullhead City, Lake Havasu City and Kingman, Arizona, as well as Laughlin, Nevada, and Needles, California. WestCare Arizona residential programs include the Colorado River Region Youth Services (CRRYS), Safehouse Domestic Violence shelter for women, Blossom House sober living for women, Emery House sober living for men, Legacy House transitional living apartments for women, Sage House transitional living for women and Diamond House transitional living for women. Program Sites Bullhead City Change is inevitable, growth is intentional. Glenda Cloud Community Involvement Center Arizona main administrative office Adult outpatient substance abuse treatment/counseling, screening & assessment Arizona Families F.I.R.S.T. comprehensive outpatient/in-home substance abuse counseling and family support services Family preservation and reunification in-home counseling services Misdemeanor Domestic Violence Intervention Program DUI education and treatment Children Developing Creatively (CDC) County probation and federal parole random urinalysis testing Transportation services Lay-legal advocacy Safehouse 24-bed domestic violence shelter for women and their children Lay-legal advocacy 7

9 Bullhead City (continued) Blossom House (8 beds) Sober living home for women and children Sage House (6 beds) Transitional housing for single women with any type of addiction Emery House (10 beds) Sober living home for men Diamond House (6 beds) Transitional living program for women (women and children) victims of domestic violence special populations Legacy House (20 beds) Transitional living program for women (women and children) victims of domestic violence WestCare Arizona Thrift Store Kingman, Arizona Community Involvement Center Arizona Families F.I.R.S.T. comprehensive outpatient counseling Misdemeanor Domestic Violence Intervention Program Outpatient substance abuse treatment DUI education and treatment Transportation services Family preservation and reunification in-home counseling services Lake Havasu City, Arizona Community Involvement Center Arizona Families F.I.R.S.T. comprehensive outpatient counseling Misdemeanor Domestic Violence Intervention Program Outpatient substance abuse treatment for adults DUI education and treatment Transportation services Family preservation and reunification in-home counseling services Mohave Valley, Arizona Colorado River Region Youth Shelter (CRRYS) 20-bed emergency shelter for runaway, homeless and exploited youth Intake, assessment, crisis intervention, evaluation, referral Family mediation services On-site education program Needles, California Community Involvement Center First 5 of San Bernardino County Parent Education and Resource Center Adult outpatient substance abuse treatment/counseling, screening and assessment Anger management In-school counseling services Parenting classes Highlights In March 2008, Sage House was remodeled and reopened as a transitional home for women with all types of addiction. In April 2008, CRRYS dedicated their softball field to Al DeMars of the Mohave County Probation Department after his sudden passing. In September 2008, the WestCare Arizona Thrift Store was relocated next door to the Bullhead City Community Involvement Center. In September 2008, CRRYS held their 2nd annual Poker Tournament fundraiser at the AVI Hotel and Casino. In October 2008, SafeHouse held their 10th annual Fun Run/Walk for domestic violence awareness. In December 2008, CRRYS held their annual holiday open house. Laughlin, Nevada Community Involvement Center Outpatient substance abuse treatment Drug court Systems advocacy services Positive Action for Youth Program 8

10 CALIFORNIA WestCare California currently offers a diverse continuum of comprehensive services, including substance abuse treatment and relapse prevention programs; mental health services; integrated treatment for persons with co-occurring disorders; assessment and evaluation; crisis intervention services; referrals to a network of community partners; case management; and family services at locations throughout the state. Services provided to consumers and families include parenting skills development; child development services; vocational skills training and other employment services; ancillary services; case management; 12-step and other self-help groups; health services; transitional living, sober living, and subsidized (HOPWA, RHYS) housing; life skills training; and recovery maintenance. Populations receiving services are men, women, adolescents and children. Special populations served include individuals with co-occurring substance abuse and mental health disorders; pregnant, postpartum, and parenting women; veterans; criminal justice clients (inmates, parolees and probationers); the homeless; and persons living with HIV/AIDS. Recently, WestCare California has become a leader in developing and offering specialized services for men and women veterans returning from the conflicts in Iraq and Afghanistan, as well as military families. Our background and circumstances may have influenced who we are, but we are responsible for who we become. Maryellen Pistalu The WestCare California region accounts for a large majority of WestCare s national annual operating budget, with its State of California Substance Abuse/coordination Services Agency (SASCA) program for offenders being the largest program of its kind in the United States. WestCare California has implemented and managed this 33-county continuum for the past ten years. WestCare Community Service Coordinators work onsite in 40 In-Prison Substance Abuse Programs (IPSAPs) in 23 state prisons to coordinate placement into community-based substance abuse treatment programs at the time of parole. WestCare provides services coordination, advocacy and transportation to more than 2,000 parolees a month, places parolees in residential treatment with community-based providers, and assists parolees to access self-help programs. In California, WestCare has the daily capacity to provide behavioral health services to more than 1000 plus, men, women, adolescents and children. From 2005 through 2008, a total of 5,898 adult clients received behavioral health services in WestCare California programs: (1) A total of 1,906 adult outpatient consumers in that period (1,205 men and 701 women); and (2) A total of 4,229 men and women were admitted to residential treatment. 9

11 WestCare California s main administrative office, located in Fresno, provides support for staff members, as well as an expanding array of treatment and prevention services. WestCare California has extensive experience with county and community agencies, the California Department of Corrections and Rehabilitation and the U.S. Federal Court providing programs and services to various populations. Current services include the following: Women s Long-Term Residential Program Men s Long-Term Residential Programs Women s Short-Term Residential Program Men s Short-Term Residential Programs Residential Treatment Program for Women and Children Substance Abuse Services Coordination Agency (SASCA) Program Clean & Sober Living Program Adolescent Outpatient Drug-Free Program Health Education Program Residential Multi-Service Center (RMSC) In-Prison substance abuse programs Certified providers of parenting, anger management and domestic violence classes through the court system Ryan White services Speakers bureau/community outreach Drop-in centers (Veterans, Adolescent and HIV/Aids) Subsidized housing (HOPWA) for HIV-positive and disabled individuals Nutrition and food pantry services for HIV-infected and affected families Family and adolescent-centered treatment Supervised visitation sites for Department of Children and Family Services Children s outpatient services through the SMART 2 grant Veterans case management, vocational and advocacy services Certification and continuing education for counseling professionals 10

12 CALIFORNIA Program Sites Bakersfield California Avenue Facility Adult outpatient substance abuse treatment Parole services network Drug Medi-Cal Self-referrals SASCA criminal justice case management Men s Residential (60 beds) Adult substance abuse men s residential treatment services Drug Treatment Furlough (DTF) In-Custody Drug Treatment Program (ICDTP) Parolee Services Network (PSN) Coalinga In-custody therapeutic community Pleasant Valley State Prison (200 beds) Avenal In-custody therapeutic community Avenal State Prison (250 beds) We find comfort among those who agree with us growth among those who don t. Frank A. Clark Corona SASCA criminal justice case management Fresno Administration/Criminal Justice Case Management California main administrative office SASCA criminal justice case management San Joaquin Valley Veterans WestCare Center for Behavioral Studies Family Foundation Program Fresno incarcerated women and children s program 11

13 Yale Adolescent Program Adolescent outpatient substance abuse treatment Adolescent Outpatient Services Gateway High School Teilman Community School MARC Community Day School McLane High School Health & Wellness Center Ryan White case management Health education (HIV/Aids) program Adult outpatient substance abuse treatment services The Living Room: drop-in counseling, hot meals and pantry services Community involvement center/admissions Family and Adolescent-Centered Treatment (FACT) SMART 2 therapeutic children s center Dr. Martin Luther King Campus (200 adult and 55 childrens beds) Adult residential substance abuse treatment services M ella Project pregnant and parenting residential substance abuse treatment Fresno Women s Long/Short-Term Residential Program (Women to Women) Fresno Men s Long-/Short-Term Residential Program Division of Juvenile Justice Transitional Program Residential Multi-Service Center (RMSC) Certified providers of parenting, anger management and domestic violence classes through the court system SMART 2 therapeutic children s center Sober Living (36 beds) Sober living services for proposition 36 Sober living services for SASCA clients Sober living services for women Sober living services for women with children Sober living services for private pay clients Hanford YMAX Adolescent services Adolescent outpatient substance abuse treatment Adolescent Outpatient Services Sunrise High School Kings Lake Education Center Kings County Juvenile Justice Center Sacramento SASCA/PSN Sacramento Criminal justice case management San Diego Family Foundation Program (351 adult and 40 childrens beds) Incarcerated women and children s program 12

14 GEORGIA The History of WestCare Georgia Children s Center of DeKalb County WestCare Georgia was initially established in DeKalb County in 2003 through a partnership with the Georgia Department of Human Resources (DHR), Division of Family and Children Services (DFCS). This partnership allowed the operation of The Children s Center of DeKalb County as a residential treatment campus that included a 24-hour Assessment Center. In addition, the DeKalb County school district provided onsite educational services. The WestCare Georgia treatment continuum has since expanded to other locations throughout the state in response to the needs and challenges unique to Georgia. Our Independent Living Programs, Adolescent Behavior Health Program and Adult Outpatient Programs received three-year CARF accreditation in September Independent Living Program Homes WestCare Georgia has two Independent Living Programs in DeKalb County. These programs provide independent living skills to six male and six female residents, ages 13 17, who are in the custody of the Georgia DFCS. The length of stay is dependent on the needs of the individual. We work very closely with their DFCS case managers to ensure that their needs are met, including monitoring educational success and social development. Behavioral Health Outpatient Adolescent Program Comprehensive outpatient behavioral health services for youth and their families are provided by qualified professionals and a licensed therapist. Everyone Can Be Great Because All of Us Can Serve. Dr. Martin Luther King Jr. Safe Place WestCare Georgia provides community outreach and education for children who have the potential to be homeless or runaways. In addition, we have four shelter beds where the adolescent can remain for up to 14 days while arrangements for reunification are undertaken by the staff. Boggs Intensive Residential Treatment Center (16 beds) The WestCare Boggs facility provides residential drug education and treatment services for sixteen adolescent males, ages 13-17, who have a history of substance abuse or dependence. The principle approach to our treatment is based on gender-responsive, modified therapeutic community. Augusta Alcohol and Drug (A&D) Intensive Residential Substance Abuse Treatment Program (30 beds) The WestCare Georgia Augusta Alcohol and Drug (A&D) Intensive Residential Substance Abuse Treatment Program provides intensive alcohol and other drug abuse treatment services for thirty adolescent males, ages 13-17, involved in the Department of Juvenile Justice (DJJ) statewide. The length of stay in treatment is six to nine months. 13

15 Methamphetamine Outpatient Treatment Programs WestCare Georgia provides outpatient drug education and treatment services to adults in three regions of the state who have a history of methamphetamine use. While we have offices in Atlanta, Rome and Keysville, we are mobile within the communities we serve by collaborating with other community providers for space and having the counselor go to the client. The goals of the program are to educate clients to increase their knowledge about numerous health, recovery and social issues. Our focus is to provide education to the communities we serve in order to empower them to prevent drug use, reduce harmful behaviors, learn more about preventable communicable diseases and other health issues. The program uses the Matrix Model, which includes following a 16-week, evidence-based curriculum followed by extensive aftercare, along with individual sessions and family therapy/education and 12-Step support. HIV Counseling and Testing: Capacity, Access, Referral and Expansion of Services (CARES) Program WestCare Georgia CARES Outreach Program provides HIV education, counseling and testing to adolescents and young adults, ages The goals of the program are to educate clients in a nonthreatening manner in order to increase awareness about HIV risk factors, provide prevention education, street and community outreach, and participate in health-related events planned by other community providers. Any person who tests positive is referred to the health department for confirmatory testing and is provided support and wraparound services as they cope with their new diagnosis. Referrals are made for medical and mental health issues, and substance abuse counseling is provided. Program Sites Atlanta (Fulton County) Assessment services Safe Place Center for Runaway and Homeless Youth CARES Program Behavioral Health Clinic Outpatient methamphetamine treatment program for adults Augusta (Richmond County) Intensive residential program for boys (30 beds) Outpatient methamphetamine treatment program for adults Rome (Floyd County) Outpatient methamphetamine treatment program for adults Stone Mountain (DeKalb County) (6 beds) Independent living program for boys Tucker (DeKalb County) (6 beds) Independent living program for girls Keysville (Burke County) WestCare Boggs Center (16 beds) Intensive residential substance abuse treatment program for boys 14

16 GULFCOAST FLORIDA In 2001, WestCare established a community involvement center in St. Petersburg and began building partnerships with local treatment providers and community organizations. Early in 2003, WestCare Florida became a partner with the Mustard Seed Inn and Turning Point, two programs that serve homeless, drug-dependent individuals in Pinellas County. Turning Point is a 52 bed homeless shelter for men and women with substance abuse issues. The program accepts individuals who are inebriated and those who have not yet begun recovery from alcohol and/or drug abuse. Staff members attempt to engage these individuals to the greatest extent possible by offering a supportive and welcoming environment for recovery, including: a safe place to sleep, three meals and snacks each day, laundry and shower facilities, case management, supportive counseling, skillsbuilding groups and 12-Step meetings. In 2008, Gulf Coast Florida obtained prevention dollars through the Department of Children and Families (DCF) to provide prevention services for youth ages in an underserved area of St. Petersburg. Healing takes courage, The Mustard Seed Inn provides transitional housing for up to 72 homeless men and women who have already begun their recovery from alcohol, drug abuse and/or mental illness. The Mustard Seed Inn was licensed in 2007 by DCF as a residential level V facility. The Mustard Seed Inn provides counseling, case management, job support and recovery-based services that help with the development of skills needed to transition back into the community. In 2008, Gulf Coast Florida was awarded a SAMHSA grant to provide group therapy and case management services for women through the drug court program who are prescription drug users. and we all have courage, even if we have to dig a little to find it. Tori Amos 15

17 Program Sites Clearwater Outpatient Services Federal substance abuse outpatient services Drug court outpatient treatment services DREAM Juvenile outpatient substance abuse treatment services St. Petersburg Gulf Coast Administrative Office Community Involvement Center Adult outpatient substance abuse treatment services fee for service Federal outpatient and drug court outpatient treatment services Drug court outpatient treatment services Substance abuse related services for gay, lesbian, bisexual, transgender and questioning individuals Outpatient services for individuals infected with or affected by HIV/AIDS HIV testing Juvenile outpatient substance abuse treatment services Turning Point (52 beds and up to 30 mats) Chronic inebriate receiving facility Emergency shelter for the homeless Case management Recovery support services 12-Step support groups Supportive counseling Pensacola Targeted mental health case management for children and adults Intensive mental health case management Therapeutic behavioral on-site services for children and adults Intake and referral service for children and adults Hospital liaison Psychiatric services Infant mental health recovery class Individual and family counseling Peer support groups The Mustard Seed Inn (72 beds) Licensed level V transitional living program for homeless men, women and veterans with substance abuse and co-occurring issues Jail diversion Supportive counseling Recovery support groups Individual counseling support Case management Job support 16