New Chip Card Technology Released Across the U.S.

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1 A new MasterCard chip card will replace yur current Visa card(s). Lk fr yurs in the mail cming sn New Chip Card Technlgy Released Acrss the U.S. There are billins f chip cards issued arund the glbe. These are als knwn as EMV cards, the EMV stands fr Eurpay, MasterCard, and Visa, the three cmpanies which riginally created the chip card standard. Beginning in February 2016, American First Credit Unin (AFCU) is upgrading bth ur debit and credit cards t include embedded chip technlgy, which encrypts yur accunt infrmatin and prvides yu with the latest security features available. We will be replacing debit and credit cards prgressively ver the next few mnths. New and replacement cards will cntain the embedded chip as they are released. Nevertheless, rest assured, yur card transactins are still safe and yu will be able t cntinue using them just as yu have been until yu receive yur replacement card.

2 Whether yu have a debit r credit card, using yur new chip card will be simple. Step 1: Dip r insert (chip facing up) and leave yur card in a chip-enabled terminal. Step 2: Sign r enter yur PIN t verify yur transactin. Step 3: Remve yur card after the transactin is cmplete. T learn mre abut chip cards visit GChipCard.cm r view this shrt Chip Card Vide. MORE SECURITY, MORE BENEFITS If yu currently have a Visa Debit Card r Visa Credit Card with us, watch yur mail! Sn, yu will receive yur new American First Credit Unin MasterCard with the chip card security. The new MasterCard will replace yur current Visa Debit and/r Credit Card(s), which will deactivate 45 days after yu receive yur new MasterCard. Please be sure t activate yur new card as sn as yu receive it! In additin t the chip technlgy, which is the latest in security technlgy, the new MasterCard prgram we are ffering cmes with enhanced benefits!

3 What yu will ntice n yur new chip card: A new design n blue cards with the micr chip Flat printing fr a smth card MasterCard brand A new card number and expiratin date (This means yu will need t ntify cmpanies that autmatically bill yur debit r credit card f yur new card numbers.) A new CVV number (the three digit cde n back f card) Click n yur card type (belw) fr details n the benefits that cmes with yur new card. Once yu receive yur MasterCard, yu can activate it immediately and set yur custmized PIN by calling Remember t ntify cmpanies that autmatically bill yur card f yur new card number t ensure cntinuus service. Fr mre infrmatin n the new Chip Technlgy, check ut the Frequently Asked Questins. If yu have any questins regarding yur card accunt upgrade, please call American First Credit Unin at

4 Answers t Questins Yu May Have New MasterCard with a Micr Chip What is a chip card? Chip cards are regular plastic credit r debit cards with an embedded micrchip adding a layer f additinal security. The chip prtects in-stre payments because it generates a unique, ne-time cde needed fr each transactin t be apprved, cmpared t a magnetic stripe where the same card number is stred and used repeatedly. Why are chip cards mre secure? The chip hlds infrmatin that is encrypted and makes every transactin unique prviding greater security and peace f mind when used in-stre. It makes it extremely difficult fr the card t be cpied r cunterfeited. A chip card als has a magnetic stripe n the back f the card. What benefits cme with my new MasterCard? In additin t using it a millins f places wrldwide and nline and the Zer Liability Prtectin fr unauthrized transactins, benefits with MasterCard include Glbal Service fr lst/stlen cards, ID Theft Reslutin Services, VIP Experiences at Priceless Cities and MasterCard Airprt Cncierge, Shpper Benefits including Price Prtectin, Extended Warranty and Satisfactin Guarantee, and many mre. View all benefits. Hw can I prtect my card frm unauthrized purchases nline? Yu can sign up fr MasterCard SecureCde t enhance yur existing MasterCard credit card r debit card security. With a private cde - similar t a PIN - yu get prtectin against unauthrized use f yur card when yu shp at participating nline retailers. D I need t use a PIN with my new MasterCard chip card? Nt always. Yu will nly need t enter yur PIN with yur debit card at an ATM r when yu add cash back with purchase. Otherwise, insert yur card and sign fr yur purchase at mst retailers. Yu can als use yur debit card fr nline purchases. Fr credit cards, yu nly need a PIN when requesting a Cash Advance at an ATM machine. Otherwise, just insert yur card and sign fr yur purchase at any retailer, r use it t make purchases nline. Will my PIN remain the same n my MasterCard? Fr security reasns, yu will be asked t set a new PIN when yu activate yur new MasterCard at What shuld I d abut charges autmatically billed t my card accunt? Yu will need t prvide yur new card number and expiratin date t cmpanies (like nline service prviders, subscriptins, r the phne cmpany) that autmatically bill yur card. Yur new MasterCard will have a different card number, expiratin date and CVV cde. Can I use my new chip card fr all the same things as my ld card? Yu sure can! And, yu can make purchases as yu always have by entering the card number nline r swiping yur card at merchant lcatins that d nt yet have chip readers. Yu can als cntinue t use yur card at mre than 30,000 free ATMs.

5 Where can I use my new chip card? Yu can use yur chip card anywhere cards are accepted fr stre and nline purchases, phne payments, autmated payments, and at ATMs. Can I use my new card at merchants that d nt yet have a chip-enabled terminal? Of curse, just swipe yur card using the magnetic stripe n the back f the card the same way yu always have. Sme retailers will nt yet have chip-enabled terminals. Hw d I knw if a terminal accepts chip cards? If yu have a chip card and the terminal is chip-enabled, it will prmpt yu t dip r insert yur card rather than swipe it. Sme merchants may have the chip terminal but have nt yet activated it t accept chip cards. Usually the cashier will help yu with the terminal s capabilities. Card Activatin and Security Hw am I prtected frm fraud with my new chip card? Yur accunt is always prtected frm unauthrized transactins when yu reprt them t us in a timely manner, and yu are cvered by MasterCard Zer Liability Prtectin. Where can I see my card transactins? All card activity including purchase, debits, credits, and any adjustments will cntinue t appear n yur mnthly accunt statement. During the transitin frm Visa t MasterCard, yur statement may lk slightly different. Fr immediate access t yur card accunt, be sure t use Online Banking t view accunt activity any day, any time, n the fly. Is my accunt statement available nline? Yes, if yu previusly enrlled fr paperless statements yur statement remains securely available thrugh Online Banking. If yu have nt yet enrlled fr e-statements, lg in t Online Banking, select yur accunt, then Statements, and accept the e-statement agreement. It s that easy t get secure paperless statements! When will my current Visa debit and/r credit card(s) stp wrking? All nn-chipped Visa card accunts (debit and credit cards) with American First Credit Unin will deactivate 45 days after we mail yur new chip-enabled MasterCard. Please be sure t activate yur MasterCard as sn as yu receive it fr the best in security and benefits. Hw d I activate my MasterCard? Fr security reasns, yu will be asked t set a new PIN when yu activate yur new MasterCard at Is there an annual fee n my new MasterCard? There is n annual fee n ur MasterCard debit and credit cards! Mrever, yu will receive all the added benefits that cme with MasterCard. Are pints available n my MasterCard? Yes! Uchse Rewards pints are available n bth ur debit and credit cards with n annual fee. If yu have nt yet registered yur debit and/r credit card, yu can easily d s by registering each American First card at t start earning pints fr all purchases made with a signature. Where can I learn mre abut chip cards?

6 GChipCard.cm is an educatinal website that prvides answers t essential questins. Credit Cards Will my balance and rate remain the same n my new MasterCard credit card? Yes. Yur card rate, balance, credit limit and payment due date will transfer t yur new MasterCard and remain unchanged frm the terms n yur existing Visa card accunt. What shuld I d abut charges autmatically billed t my card accunt? Yu will need t prvide yur new card number and expiratin date t cmpanies (like nline service prviders, subscriptins, r the phne cmpany) that autmatically bill yur card. Yur new MasterCard will have a different card number, expiratin date and CVV cde. Hw d I make my payment t my new credit unin MasterCard? Because yu have a new card number, please update yur card number if yu are using anther financial institutin s bill pay service. Yu can als make ne-time payment by transferring funds frm yur American First accunt t yur credit card thrugh Online Banking. If yu make yur payments thrugh autmatic transfers frm an American First accunt, yur mnthly payment will prcess as usual. Hw d I active my MasterCard? Fr security reasns, yu will be asked t set a PIN when yu activate yur new MasterCard at

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