DIA.NE WIN. Internet Explorer (7-9) and Windows settings. GE Energy. GE Jenbacher GmbH & Co OHG Achenseestr. 1-3 A-6200 Jenbach (Austria)

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1 GE Energy Internet Explorer (7-9) and Windows settings GE Jenbacher GmbH & Co OHG Achenseestr. 1-3 A-6200 Jenbach (Austria)

2 1. Installation guide 3 2. FAQs Installation Configuration 8 InterntExplorerW7_XP_Settings_ Index: d Page - No.: 2 / 15

3 1. Installation guide Because of security reasons the Internet Explorer has implemented additional blocking mechanism which can prevent correct running of. Following settings is a guide how the settings can be done that will run. Please be in attention that the security level will be changed for all sites listed in the trusted sites and the content advisor will be disabled. Microsoft Internet Explorer settings The settings described in this section are stored in the user-specific profile and must therefore be entered separately for each user. The web application is based on technologies, which for security reasons and to prevent misuse, should not be enabled for unknown websites. However, to ensure that your computer can be used as a operating station, you can add the address of the server to the "Trusted sites" zone and adjust it to comply with the security settings for this zone. Please note that these settings will then be used for all "Trusted sites". Adding the website to the "Trusted sites" To call up the dialogue box below, choose the [Internet Options...] command in the [Tools] menu. Then select the [Security] tab. Click the [Sites...] button to activate the dialogue box for adding websites to the Trusted sites zone. InterntExplorerW7_XP_Settings_ Index: d Page - No.: 3 / 15

4 Add all site addresses used for to the list of trusted sites: *.hermes-plants.jenbacher.com (used for internet connection) hermes.jenbacher.com (used for internet connection) * (used for dial in connection) *.* (usually used for local area connection) Click [Add] and the address of the server is added to the trusted sites. Caution: The [Require server verification ( for all sites in this zone] option must be in order for the domain to be added! Next, please exit Internet Explorer and restart. Once the server has been added to the trusted sites, Internet Explorer must display the "Trusted sites" zone at the bottom right of the status line when the server is selected. Security settings for the "Trusted sites" To call up the dialogue box below, choose the [Internet Options...] command in the [Tools] menu. Then select the [Security] tab. Select the [Trusted sites] security zone and click the [Custom Level] button. Set the security level for this zone to the default security level "Low". If this button has been disabled, this means that the default level is already set. After this, click the [Custom Level...] button to reset all the user-defined settings. Next, enable the [Initialise and script ActiveX controls not marked as safe for scripting], [Allow Scriptlets] and [Download unsigned ActiveX controls] option. InterntExplorerW7_XP_Settings_ Index: d Page - No.: 4 / 15

5 Then close this dialogue box by clicking [OK]. Confirm the security question that appears by clicking [Yes]. Settings for LAN or modem (intranet) connection InterntExplorerW7_XP_Settings_ Index: d Page - No.: 5 / 15

6 If a proxy server has been configured on your system for use on the Internet, it should be disabled (circumvented) for the local connection (Intranet) to the server. To do so, check the following settings and, if necessary, change them. To call up the dialogue box below, choose the [Internet Options...] command in the [Tools] menu. Then select the [Connections] tab. Click the [LAN Settings...] button to go to the following dialogue box. InterntExplorerW7_XP_Settings_ Index: d Page - No.: 6 / 15

7 If a proxy server has been entered, click the [Advanced...] button to activate the following dialogue box. Type the address of the server in the [Exceptions] edit box. If it already contains other addresses, add the address of the server, separated by a semicolon (e.g.: "xxx.xxx.xxx.xxx; "). Next, return to the dialogue box below: If an RDT connection has been configured, [Dial whenever a network connection is not present] should have been selected. If not, whenever you open Internet Explorer, the RDT connection is always selected, which then tries to reach the server on the dial-up connection. 2. FAQs InterntExplorerW7_XP_Settings_ Index: d Page - No.: 7 / 15

8 2.1 Installation Q: Do I need to install Client Controls? A: Yes, it is mandatory to install Client Controls before using system. This installation is one time activity for a computer. Q: Where can I find Client Controls? A: Client Controls is available after clicking Downloads button on the login page. 2.2 Configuration Q: Are there any Internet Explorer settings to be configured? A: Yes, there are settings that required to be configured in Internet Explorer. Follow the instructions in instruction guide. Be aware of choosing relevant Internet Explorer version setting document. Q: Is compatible with only Microsoft Internet Explorer or any other web browser? A: system is developed and tested on Microsoft Internet Explorer. It is advisable to use only Microsoft Internet Explorer. Q: What version of Microsoft Internet Explorer version is required for system? A: system is tested on Microsoft Internet Explorer for version 6.0, 7.0, 8.0 and 9.0. Q: Is Java runtime required to set in Microsoft Internet Explorer? A: Yes, it is required to install Java runtime or Microsoft Java Virtual Machine. The newest available Java version can be used if the next generation Java Plug-in is disabled: InterntExplorerW7_XP_Settings_ Index: d Page - No.: 8 / 15

9 If the next-generation Java Plug-in is enabled, is restricted to the versions in the table below. In this case be sure to have automatic updates disabled. Microsoft Java Virtual Machine Build 3810 Java Runtime Update 15 to 26 Update 27 does not work! Highest Java Version allowed in case of using Hermes Update 21 Q: How do I check what version of Java run time installed on my system? A: In Microsoft Internet Explorer, Tools Manage Add-ons Tools and Extensions. Change the dropdown from Currently loaded add-ons to All add-ons and trace the JRE version # as shown below. InterntExplorerW7_XP_Settings_ Index: d Page - No.: 9 / 15

10 Q. My Java run time Version number is not the same as required? What do I do? A: Download the version number by visiting the site or contact your IT administrator for a download. Q: File download is not getting displayed? A: Check Microsoft Internet Explorer downloads setting; Tools Internet Options Security Trusted Sites Custom Level Downloads Automatic prompting for file downloads. If disabled then enable the file download setting. Q: Values for Hermes are shown as asterics? A: Proceed to Tools/Internet Options/Security Tab. Click the Custom Level Icon. Then scroll to Script Active X controls marked safe for scripting and enable it. If for instance the option Allow Scriptlets would not be enabled the same type of failure would occur. InterntExplorerW7_XP_Settings_ Index: d Page - No.: 10 / 15

11 Q: Each time is opened a message box reagrding unsafe ActiveX control pops up and has to be committed. A: Proceed to Tools/Internet Options/Security Tab. Click the Custom Level Icon. Then scroll to Initialise and script ActiveX controls not marked as safe for scripting and change the setting from prompt to enable. InterntExplorerW7_XP_Settings_ Index: d Page - No.: 11 / 15

12 Q: When logging into HERMES I receive Failed to create ASP object for :./ Error. A: Check Java version that it is not over version 21. Also check internet scriplets settings. Q: Can run on Microsoft Windows 7 64-bit operating system? A: can run on Microsoft Windows 7 64-bit operating system but using 32-bit Microsoft Internet Explorer 8.0 and 9.0. is not supported for 64-bit Microsoft Internet Explorer. Q: Is there an impact of Windows Data Execution Prevention (DEP)? A: Yes, it s necessary to turn of DEP, otherwise especially after changing a setpoint or parameter the following message comes up and Internet Explorer will be closed. InterntExplorerW7_XP_Settings_ Index: d Page - No.: 12 / 15

13 Settings for Windows XP to disable DEP: Go to the System properties of My Computer/Advanced/Startup and Recovery/Settings Push the Button Edit: InterntExplorerW7_XP_Settings_ Index: d Page - No.: 13 / 15

14 /noexecute= has to be set to alwaysoff After these changes a reboot of the computer is necessary! Settings for Windows 7 to disable DEP: Choose Run as administrator: Type in the command: bcdedit.exe /set {current} nx AlwaysOff and press Enter: InterntExplorerW7_XP_Settings_ Index: d Page - No.: 14 / 15

15 You should see "The operation completed successfully". (To enable DEP type in: bcdedit.exe /set {current} nx AlwaysOn.) After these changes a reboot of the computer is necessary! InterntExplorerW7_XP_Settings_ Index: d Page - No.: 15 / 15