2012 Company Presentation

Transcription

1 2012 Company Presentation

2 3 Martin & Servera 4 Martin & Servera Group 6 Corporate responsibility 8 Handpicked from market s widest range 10 Here we are! 12 Contact information

3 Martin & Servera is Sweden s leading restaurant and commercial kitchen specialist. We have 35 sales offices, 15 warehouses, five cashes, 2,500 employees all over Sweden and a turnover of SEK 11 billion. The Martin & Servera Group was formed on January 1 st 2012 as a result of the merger between Martin Olsson and Servera R&S. Martin & Servera is jointly owned by Axel Johnson AB and the Oldmark family. Christer Lind, CEO, Martin & Servera Martin & Servera: Food, beverage, equipment, concepts and services Martin & Servera is a company full of dedicated employees with specialist knowledge and experience, says Christer Lind, CEO. Our goal is to provide restaurants and caterers with the goods and services they need to strengthen their bottom line. Martin & Servera offers a wide range of products, services and concepts for every type of restaurant business. We have over 35,000 customers, says Christer. And they all have different needs. If you run a coffee shop, you need a certain type of products and knowledge. If you are the manager for a restaurant chain, you want all your outlets to deliver high quality every day according to your concept. A school kitchen has different needs. Our employees have the knowledge and ideas and the ability to listen in order to help you find the right solution. We have four different areas of operation: Martin & Servera Restaurant Distribution, Martin & Servera Specialist Companies, Cash and Restaurant Services, says Christer. This makes us a complete player in the restaurant and food market. From here you can hand pick what you need for your particular business. Corporate responsibility is an integral part of Martin & Servera s mission in everything from smart logistics, environmental issues to quality of animal care and social responsibility. We set high standards for our suppliers regarding for example environmental issues and food safety. And we place similar high demands on our own business. Martin & Servera currently offers the market s widest range of organic products. Further expanding our offering of small-scale and locally produced products from all of Sweden is an important part of our long-term work. Our product specialists help you in your daily work, says Christer Lind. Our goal is not only to deliver your goods but also to provide inspiration, service and food enjoyment, to help you to increase your profitability. Welcome to a collaboration with Martin & Servera! 3

4 Martin & Servera Group Corporate responsibility is part of how we build a profitable business. What s good for the environment is good for us all. It makes a big difference. When you partner with Martin & Servera it gives you access to specialized business partners with experience and competence. We can be found all over Sweden. We have knowledge of your local market and understand your business. Creating solutions for different customers with different needs in the restaurant and catering industry is our specialty. Our dedicated, service-oriented staff has extensive knowledge of your market no matter where or at which locations in Sweden you do business. We also offer extensive product knowledge. You will find experts in fresh produce, meat, beverage, equipment and restaurant services. It is all part of our specialist knowledge. The goal is to tailor the perfect solution for each and every customer. By listening to our customers we are constantly developing the breadth of our product line as well as our service offerings. As Sweden s leading specialist in the restaurant and commercial kitchen areas, we are grateful to our customers and know that the right product, at the right price and at the right time is critical to every purchaser. Whether you run a hot dog stand, a school cafeteria, a restaurant or a chain operation, working with us will help you find the right goods and services, which leads to more profit for you. As an aid to your business, Martin & Servera offers you and your staff custom tailored training programs and restaurant concepts and services that save time and money.

5 We help you on your way to a good business whether you run a snack bar, a tavern, a school cafeteria, a retirement home, a café, or are responsible for a chain with hundreds of outlets. Martin & Servera Group Martin & Servera Restaurant Distribution Servera, Martin Olsson, Matsäljarna, Konservkompaniet, Dalbergs Gross, Servicegruppen, Strandbolaget, Riab Heselius Martin & Servera Specialist Companies Grönsakshallen Sorunda (vegetable wholesaler), RP Frukt (fruit wholesaler), Fällmans Kött (meat wholesaler) Martin & Servera Cash & Carry Martin Olsson Cash & Carry Restaurant Services Guldportalen, MOR Online, web features, restaurant training, restaurant concept Martin & Servera Group specializes in restaurant and commercial kitchen markets. is a business partner for many different kinds of restaurant operations. works closely with you as a customer, understands your business and your local market. listens to our customers and understands how to offer the right product assortment and services. custom tailors offers that suit your business. can help you to a strong result. 4/5

6 Corporate responsibility Corporate responsibility is an integral part of Martin & Servera s company culture. This means that we work with a long-term, ongoing environmental and quality management plan. This involves all parts of our business and all of our suppliers. This provides you, as a customer, security and business advantages. We are large enough to make a difference. We affect many people on several levels. Therefore, corporate responsibility is an integral part of our operations. Martin & Servera considers major issues on environmental and animal concerns. We work systematically and long-term on important issues such as quality assurance and social responsibility along with our suppliers. We act in accordance with a clear code of conduct, by which we carry out authorized audits of our suppliers and in turn their suppliers as well. Quality assurance is an ongoing process. The environmental requirements in our business are high, and the same goes for our suppliers and their products. We are working to reduce environmental impact, energy consumption and efficiency of logistics and inventory management. Food safety is another important area. The entire flow of goods from receipt to delivery to the customer undergoes a broad and rigorous chain of control measures. Responsible business creates many different kinds of added value. What is good for the environment is also good for business. With Martin & Servera as a business partner, you can feel secure in your work and in your relationships with your guests. Having a supplier with a long term commitment to environmental, quality and social responsibility can also be crucial, for example, in a quote for a large catering order or in the negotiation of a restaurant operation with property owners. As a customer and a supplier to Martin & Servera, you are part of a positive force for change that makes a difference in the quest for a sustainable future. Did you know that we challenge our suppliers to think smart on environmental and social responsibility issues? As Sweden s leading restaurant and food service specialist, it feels natural to assume responsibility for the development of our industry. As a major player, we can influence more businesses to take a greater role in social responsibility. The contest Utmaningen ( The Challenge ) is part of the work. Learn more about our responsible business practices at martinservera.se.

7 The code of conduct helps the Martin & Servera Group to work for reduced environmental impact, human rights, identification of business problems and to place demands on producers and suppliers. This is discussed in Martin & Servera s code of conduct: Legal requirements Work environment Health and safety Homes Discrimination Animal welfare Forced labor and disciplinary actions Child labor Salaries and terms of Employment Freedom of association External Environment Implementation and monitoring Corruption 6/7

8 The goal is to help you to better profitability. We offer custom restaurant services and profitable concepts. Handpicked directly for you Here you will find the widest range of food, beverage, equipment, and services. Handpicked and quality assured. Our customers range from small restaurants to national chains and local municipalities. All of them, of course, are equally important. And although everyone has different needs reliable delivery, good prices and quick service are three common requirements. Martin & Servera gives you this. So that you can get the right goods for your business, we have gathered the widest range of food, beverages and equipment available. We keep an eye on the latest trends so that we can offer you the latest new products as well as the best tried and true classics. The aim is to continually develop and improve our product selection. And we offer knowledge from to name just a few of our experts meat specialists, wine experts, vegetable specialists and restaurant equipment specialists.

9 We specialize in fresh food products. Here you will find everything from fine-cut carrots to beautifully marbled meat. Dialog with you is important to us. We listen to you and find what you want. As a customer you have a direct influence on our line of products. Therefore, we carry twenty different varieties of meatballs, frozen and fresh vegetables in different cut styles, premium products and prize fighter steaks. We buy large quantities of certain goods, but also have the ability to offer seasonal specialties in limited quantities. Disposable glasses, take-away bags, elegant cutlery or clothing for the service staff? We will select what suits your business best. Martin & Servera has the widest range of ecological and environmentally branded goods. The list is updated and renewed constantly. As part of our commitment to the environment, it feels important and quite natural to us. The shelves in our larders are also filled with locally grown products from small-scale producers. We are continually working to expand our range of locally produced goods from all over Sweden. As a large company we want to help get small-scale producers grow. The complete product assortment, and our specialist service, makes it easy for you to always find the right products at the right price. Customized training programs and services for the restaurant industry At Martin & Servera you will also find restaurant training and services. These are specially designed to help you, your staff and your business. Guldportalen (offers): Inexpensive pre-negotiated expert offers from companies that help you reduce operating costs, save money and make time for your core business. Utbildningsportalen (education): Web-based training courses for quality assurance and self-monitoring of your business. MOR Online: The best program for restaurant economics on the market. Restaurant training: Skills development and training for everyone involved in the restaurant business. Restaurant concepts, such as Utvalt kaffe (selected coffees, the right kind of equipment and service in one agreement), HTVÅO (provides additional sales of water from its own source such as still and sparkling water from the tap) and Verre de Vin (provides additional sales of wine by the glass with the ability to preserve still and sparkling wines.) Learn more about our restaurant services and concepts at 8/9

10 Near you! Martin & Servera Group Servera: Full range wholesaler with sales offices throughout Sweden. Luleå Martin Olsson: Full range wholesaler with sales offices in Stockholm, Gothenburg, Malmoe and Örebro. Konservkompaniet: Full range wholesaler with sales office in Nyköping. Umeå Matsäljarna: Full range wholesaler with sales offices in Uddevalla and Gothenburg. Östersund Strandbolaget: Full range wholesaler with sales offices in Umeå and Luleå. Sundsvall Servicegruppen: Full range wholesaler with sales offices in Östersund and Sundsvall. Mora Västerås Gävle Dalbergs Gross: Full range wholesaler with sales offices in Mora. RIAB Heselius: Restaurant equipment for restaurants and commercial kitchens. Speciality items with everything for kitchens and dining rooms. Uddevalla Gothenburg Örebro Stockholm Nyköping Norrköping Fällmans Kött: The best in meat, poultry, game and delicatessen from their own farms and from prominent producers throughout the world. Grönsakshallen Sorunda: Sweden s leading specialist for fruits and vegetables. Halmstad Jönköping RP Frukt: Wholesaler for potatoes, fruits, vegetables, dairy, canned food, beverages, oils and more. Malmoe Hässleholm Martin Olsson Cash & Carry: Shop and transport goods yourself, seven days a week. Available in Stockholm (Årsta, Bromma and Storängsbotten), Gothenburg and Malmoe.

11 Martin & Servera is a Swedish family-owned company, operating long-term. It gives you as a customer, security when you shop with us. Martin & Servera offers a wide range of food, beverage, equipment, services and service. It gives customers choice, great prices, expertise and an extensive product range. Martin & Servera work long-term regarding corporate responsibility. It gives you as a customer security, quality assurance, participation and the ability to have a positive impact on your market. Martin & Servera are specialists and can tailor special solutions for your business. This simplifies everyday issues for you as our customer. Martin & Servera drives development. This gives customers the inspiration and ideas that lead to increased knowledge and profitability. 10/11

12 Martin & Servera, Stockholm, Sweden Address Strandbergsgatan 61 Phone +46 (0) Visit to find contact information for anyone of the Martin & Servera Group. Welcome!