IGEL Training Better Informed, Better Qualified

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1 IGEL TRAINING You never stop learning and definitely not in IT. The training IGEL offers gives you the chance to expand your knowledge of our solutions and so make your IGEL infrastructure even more efficient.

2 Constantly up-to-date IT knowledge is now a major competitive factor. After all, just as software and hardware tools at work are regularly updated, you should also keep your qualifi cations up to scratch. Professional training from IGEL means you can constantly extend your expertise and, thanks to systematic knowledge transfer, use IGEL solutions even more effectively. That benefi ts you and users and pays off in the form of time savings and greater cost-effi ciency. IGEL training courses are thus a sensible investment in sustained success and also help you meet the growing demands of an increasingly complex industry. We wish you lots of fun and every success! Heiko Gloge Managing Director IGEL Training Better Informed, Better Qualified IGEL provides different courses for different skill levels. It comes directly from the vendor and provides first-hand know-how in design, deployment and maintainance of IGEL thin client environments. TARGET AUDIENCE Partners The training will enable you to keep up with developments in thin client technology and turn it into revenue. Customers The training will enhance your ability to administer the IGEL thin client infrastructure through effi cient use of IGEL tools. Architects/Consultants The training provides you with the necessary knowledge to draft thin client project proposals, design IGEL infrastructures, and integrate 3rd-party solutions. TRAINING OPTIONS In order to meet demand, we have created several training options. Instructor-Led Training All IGEL Offi cial Curriculum training is instructor-led. IGEL provides one and two-day training courses to cover different topics. These courses are standard modularized courses and include a training kit. Individual Training Courses Based on IGELs modularized courses we provide individual courses which fi t to the demand of the attendees. Webinars IGEL provides different types of webinars: UMS Basic, Firmwareupdate, and Product-launch webinars.

3 IGEL Official Curriculum (IOC) Are you looking for training that will enable optimal maintainance of your organization s IGEL infrastructure? What role do you play in that process and what skills do you need to achieve that goal? The IOC learning path provides training based on your answers to these questions. It also guides you to a potential career journey within the IOC courses. IOC LEARNING PATH DESIGN DEPLOY MAINTAIN ARCHITECTURE INTEGRATION SUPPORT Design an IGEL thin client infrastructure Integrate 3rd party solutions Create and manage an IGEL thin client infrastructure Centralize the UMS installation Customize IGEL thin clients Monitor, maintain, optimize and troubleshoot the IGEL thin client infrastructure IMPLEMENTATION AND SUPPORT UNIVERSAL CUSTOMIZATION BUILDER (UCB) UNIVERSAL MANAGEMENT SUITE (UMS) Grafik: IGEL

4 IGEL Classroom training IGEL software and hardware is generally easy to install and administer. IGEL s training courses allow you to tap additional potential with our technologies and learn how to use the systems and tools in an even more time-saving and effi cient manner. You can leverage the potential to optimize your individual infrastructure. That not only makes your work easier, but also pays off for you. Individual solutions, such as our Universal Customization Builder (UCB), require know-how so that the desired result e.g. customized fi rmware with special drivers can be achieved stably and securely. We show you how you can do that and avoid problems from the outset. TRAINING: IMPLEMENTATION AND SUPPORT OF IGEL THIN CLIENT ENVIRONMENTS Product article number Target audience Description Requirements Training objectives Type of training Maximum capacity Delivery language Duration IOC-IMP010 IT professionals, technical support agents, desktop virtualization specialists This class will provide an in-depth knowledge about the major aspects of IGEL thin client computing and enable the attendee to become an expert in IGEL thin client environments. Hands-on labs do guide attendees through advanced administration tasks to configure and manage IGEL thin client environments. Knowledge in the following areas: networking, desktop virtualization (Citrix/Microsoft/VMware), Linux OS, Windows Server- and Client-OS The training will enable the attendee to: Implement IGEL solutions to fit into concepts of desktop virtualization approaches Learn the IGEL UMS architecture and components Plan and install IGEL Universal Management Suite (UMS) Understand the communication between the IGEL UMS components and IGEL thin clients Configure automatic client configuration (5-Minute-Rollout) Optimizing update procedures (Buddy updates) Calculate rough scaling recommendations for IGEL HA extension and use best practice approaches Setup and configure IGEL Shared WorkPlace extension Understand custom partitions and partial updates Benefit from IGEL s enhancements and services for MS Windows Embedded thin client OS Benefit from IGEL s enhancements and services for IGEL Linux thin client OS Understand the requirements and benefits of the IGEL Universal Desktop Converter (UDC) Utilize various ways of deploying UDC to target systems Implement best-practice approaches to manage thin client environments Serve the most common support requests Classroom, inhouse 12 for classroom, 8 for inhouse training German, English 2 days Student kit Training manual (English) Pen & paper Price On request, please contact

5 TRAINING: UNIVERSAL CUSTOMIZATION BUILDER 1.0 Product article number IOC-UCB010 Target audience Professionals, Technical Support Agents, Desktop Virtualization Specialists Description This training will provide an in-depth knowledge about the essential aspects of software deployment to IGEL thin clients. Requirements In-depth knowledge about IGEL Linux and/or WES thin clients, IGEL UMS, IT networking, desktop virtualization (Citrix/Microsoft/VMware), Linux OS, Windows Server- and Client-OS Training objectives The training will enable the attendee to: Implement software packaging and deployment in an IGEL thin client environment Create UCB projects Create partial updates for Windows OS Create custom partitions for Linux OS Deploy files and folders to the thin client Set permissions to folder and files Delete files and folders on the thin client Create and deploy registry keys Install applications on the thin client Install drivers on the thin client Use execute commands during installation Create UMS deployment process Learn best practices Troubleshoot UCB projects Type of training Classroom, inhouse Maximum capacity 12 for classroom, 8 for inhouse training Delivery language German, English Duration 1 day Student kit Training manual (English) Pen & paper Price On request, please contact TRAINING: UNIVERSAL MANAGEMENT SUITE 5.0 Product article number Target audience Description Requirements Training objectives IOC-UMS050 Administrators, customers, AIPs + technical support agents This is an extensive training that will help all administrators or users to understand the way of working with the UMS. After this course, the participants are able to install and administrate an entire environment of IGEL Universal Desktops. Knowledge in the following areas: Networks, Server Based Computing (Citrix/Microsoft/VMware), IGEL products and software The training will enable the attendee to: Understand the IGEL UMS architecture and components Link the IGEL thin clients to the UMS Active Directory and LDAP configuration Organize and administer thin clients and profiles Create Profiles for different Firmware Distribute client configuration Prepare and implement firmware update and procedures Backup and restore the UMS database Create views for automated reports Create and maintain jobs to perform automated administrative tasks Set administrative user rights HA und SW extensions Implement best-practice approaches to manage thin client environments Serve the most common troubleshooting and support requests Classroom, inhouse Type of training Maximum capacity 12 for classroom, 8 for inhouse training Delivery language German, English Duration 1 day Student kit Training manual (English) Pen & paper Price On request, please contact

6 GERMANY (HQ) SWITZERLAND THE NETHERLANDS DE GmbH Hanna-Kunath-Str. 31 D Bremen Germany Phone AUSTRALIA CH GmbH Branch Offi ce Switzerland World Trade Center Leutschenbachstraße Zürich Phone NL Orteliuslaan BB Utrecht Phone SWEDEN AU AT BE Pty. Ltd. Suite 18 Level Grafton Street Bondi Junction, NSW, 2022 Australia Phone AUSTRIA Branch Offi ce Austria Wienerbergstraße 11/A12 Vienna Twin Towers 1100 Wien Austria Phone BELGIUM BVBA Researchpark Haasrode 1820 Interleuvenlaan Leuven (Heverlee) Phone CN FR BEIJING Care of: Melchers Beijing Ltd. Beijing Tower Room Changan Ave. (East) Peking China Phone /cn SHANGHAI Care of: Melchers (Shanghai) Ltd. 13 Floor East Ocean Centre 588 Yanan Road (East) Shanghai China Phone /cn FRANCE 57, Esplanade du Général de Gaulle PARIS LA DEFENSE CEDEX Phone SE UK US GmbH Branch Offi ce Sweden Sommarhemsvägen Vänersborg Phone UNITED KINGDOM Ltd Merlin House, Brunel Road Theale Reading Berkshire RG7 4AB United Kingdom Phone UNITED STATES IGEL America Sales Corporation 616 Corporate Way, Suite Valley Cottage NY USA Phone IGEL America Services, LLC 2106 Florence Avenue Cincinnati OH USA Phone IGEL is a registered trademark of GmbH. All hardware and software names are registered trademarks of the respective manufacturers. Errors and omissions excepted. Subject to change without notice. I 02/ EN-1-2

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