SERVICE PROVISION TO THE LESBIAN, GAY, BISEXUAL AND TRANSGENDER COMMUNITY

Save this PDF as:
 WORD  PNG  TXT  JPG

Size: px
Start display at page:

Download "SERVICE PROVISION TO THE LESBIAN, GAY, BISEXUAL AND TRANSGENDER COMMUNITY"

Transcription

1 SERVICE PROVISION TO THE LESBIAN, GAY, BISEXUAL AND TRANSGENDER COMMUNITY

2 SERVICE PROVISION TO THE LESBIAN, GAY, BISEXUAL AND TRANSGENDER COMMUNITY 1 Introduction This fact sheet aims to provide information to improve service provision to Lesbian, Gay, Bisexual and Transgender people in healthcare settings. Disclosure of Gender Identity and Sexual Orientation Healthcare providers have a duty of care to ensure that Lesbian, Gay, Bisexual and Transgender (LGB&T) people are able to access services within a safe, inclusive environment which enables LGB&T clients to be able to address sexual orientation and gender identity issues comfortably. However, many LGB&T people may be doubtful of the standard of care and the level of knowledge services providers may be able to offer in relation to sexual orientation and/or gender identity issues. As a result of this and a variety of other personal and environmental factors, feeling comfortable about accessing health care services and being assured of appropriate, timely and understanding care can be difficult for LGB&T people. 1 Reference Service Provision to the Lesbian, Gay, Bisexual and Transgender Community LGBT Health Systems Project QLD Association for Health Communities 2

3 For further information on Equality, Diversity and Human Rights within Hywel Dda Health Board, please feel free to contact either:- Factors that can make it difficult for LGB&T clients to access health services:- Jackie Hooper Equality and Diversity Advisor Hywel Dda Health Board Canolfan Gwenog Glangwili General Hospital Dolgwili Road Carmarthen SA31 2AF Extension 4097 (Internal) Jane Whalley Equality and Diversity Officer Bwrdd Iechyd Hywel Dda* Canolfan Gwenog Ysbyty Cyffredinol Glangwili Heol Dolgwili Caerfyrddin SA31 2AF Heterosexism (assuming clients are heterosexual) 2 The lack of service providers knowledge of LGB&T issues The fear of breaches of confidentiality Expectations of our past experiences of discrimination/negative attitudes from service providers The client s levels of self-acceptance and comfort with issues of sexual orientation, gender identity or both Social isolation experienced as a result of sexual orientation or gender identity The levels of homophobia, bi-phobia or transphobia in the wider community and fear of rejecting within local community These factors can also affect the willingness of LBG&T clients to address or disclose sexual orientation, gender identity or HIV/AIDS issues with service providers Also described by some as heteronormative, or applying heteronormative rules 3

4 APPENDIX 1 Extract from The Gender Recognition (Disclosure of Information) (England, Wales and Northern Ireland) (No. 2) Order 2005 Healthcare provider s use of language: Assisting Disclosure Whilst people are entitled not to disclose their sexual orientation and/or gender identity if they so wish, the appropriate use of language can assist LGB&T people to feel comfortable disclosing and addressing sexual orientation and/or gender identity issues with service providers. Health care providers need to be conscious of using heterosexist language during consultations with clients they must not assume their client is heterosexist language is used, LGB&T clients may feel that service providers are not aware, knowledgeable about disclosing these issues and may result in the non-disclosure of sexual orientation and gender identity issues to service providers, which may be relevant to their clinical treatment. This may also cause the client to feel pressurised to disclosure their sexual orientation and/or gender identity, when they do not feel comfortable during so in certain circumstances. Section 5 of the Regulation states:- 1. It is not an offence under section 22 of the Act to disclose protected information if:- a) the disclosure is made to a health professional; b) the disclosure is made for medical purposes; and c) the person making the disclosure reasonably believes that the subject has given consent to the disclosure or cannot give such consent. 2. Medical purposes includes the purposes of preventative medicine, medical diagnosis and the provision of care and treatment 3. Health professional means any of the following:- a) a registered medical practitioner b) a registered dentist within the meaning of section 53(1) of the Dentists Act 1984 c) a pharmacist or a pharmacy technician registered in Part 1, 2, 4, or 5 of the register maintained under Article 19 of the Pharmacy Order 2010 or a registered person within the meaning of Article 2(2) of the Pharmacy (Northern Ireland) Order 1976 d) a registered nurse; e) a person who is registered under the Health Professions Order 2001 as a paramedic or operating department practitioner; f) a person working lawfully in a trainee capacity in any of the professions specified in this paragraph 4 13

5 Further information may be obtained from:- Good Medical Practice GMC publication Confidentiality and Disclosure of Health Information Toolkit BMA publication GIRES (Gender Identity Research and Education Society Team) A guide to Trans Service Users Rights: Transgender wellbeing and healthcare Stonewall Cymru for further information on LGB issues Infoline: LGBT Excellence um12 Bi Cymru/Wales SMS LGBT Cymru helpline (7-9 Mon + Wed) Voic at other times contact:lgbtcymruhelfdesk.org.uk Examples of Clients Questioning Gender-Neutral vs Heterosexist Client could be heterosexual, bisexual or a lebian Female Gender- Neutral Language Are you in a relationship? Do you have a partner? Are you having sex with a man, woman or both? Gendered/Hetrosexist language Do you have a boyfriend? Do you have a husband or boyfriend? Are you having sex with men? Sexual Orientation and Sexual Activity It is important to note that not everyone s sexual orientation will correlate with their sexual behaviours. People may identify as being a lesbian, or gay man and still be engaging in heterosexual sex, while others may not identify as a lesbian or gay man or bisexual, although will engage in same sex sexual practices. It is important for healthcare providers, where relevant to their treatment, to first focus on the sexual behaviours of a client rather than whether they identify as a lesbian, gay man or bisexual. 12 5

6 Gender Identity and Sexual Orientation Gender identity is an individual s sense of identity in relation to being a man or a woman. It is not centred around issues of sexual orientation or sexual behaviours. Transgender people can be offended by health care providers unnecessary enquiries about their sexual orientation and sexual practices. Transgender people identify as heterosexual, bisexual, lesbian and gay. However the distinction between gender identity and sexual orientation is important for healthcare providers to understand. Enquiries regarding a transgender person s relationships or sexual activities, when appropriate, should be treated with sensitivity and based upon gender-neutral language. How comfortable is your client? It is important to be aware of the client s personal level of comfort in addressing sexual orientation and/or gender identity issues. An individual s level of comfort may vary depending on whether they have disclosed this information to other people, if they have support to address these issues and their personal levels of acceptance and understanding of sexual orientation or gender identity amongst other factors. Healthcare providers should be aware that some LGB&T clients may not have disclosed information regarding their sexual orientation and/or gender identity to other people. Some clients may experience internal conflicts and negative attitudes towards their own sexual orientation or gender identity as well as rejection from family and friends, open hostility, social isolation, stigma, discrimination and violence as a result of their 6 What would be the purpose of passing on such information is it medically relevant Is there a way of providing information that is relevant, without necessarily referring to the trans identity or history Have names and pronouns been chosen so that a person s transgender status is not inadvertently disclosed. Improving access to Healthcare Services We need to ensure that service environments and service provision promote a discrimination free and confidential setting for LGB&T clients to feel comfortable in addressing these issues with service providers. LGB&T clients need to be assured that they are accessing services that are receptive, comfortable, knowledgeable and respectful of LGB&T needs and concerns and that services can meet these needs and concerns. Being able to provide information for LGB&T people to access appropriate forms of social support or information on sexual orientation and/or gender identity issues is also important. 11

7 practice and, in respect of those who are covered by the privacy provisions of the Gender Recognition Act 3, disclosure could amount to a criminal offence. Furthermore, this information may be irrelevant to their reasons for attending their appointment, since people experiencing gender variance will also seek medical treatment for conditions that are totally unrelated to trans-sexualism. Under the Gender Recognition Act, it is an offence for a person who has acquired protected information in an official capacity to disclose the information to any other person. An exemption for the sharing of information between health professionals is provided for if the sharing of information is for medical purposes and the professional making the disclosure reasonably believes the individual has consented. (See Appendix 1 for further details) Good practice recommends that health professionals discuss with the patient what information may be shared and, if it refers to the patient s trans-gender status, the clinical reasons why it is considered necessary/appropriate to do so. Healthcare professionals may consider the following when deciding what information should be shared:- Is the information regarding the present or past gender status or treatment relevant in the circumstances 3 Under the Gender Recognition Act, the protected information relates to the fact of the change of gender of a person who has obtained a Gender Recognition Certificate. 10 sexual orientation and/or gender identity. However, being able to disclose sexual orientation and/or gender issues and have a frank and open discussion in a safe, confidential and non-judgemental environment is an important element in being able to accept ones own identity and reduce the mental health concerns that LGB&T people often confront when addressing sexual orientation and/or gender identity issues. It is considered a crucial factor in the overall health and wellbeing of an LGB&T person. However, there are many reasons why it may be inappropriate for an individual to disclose. For example, it could increase mental distress, family estrangement, loss of accommodation, initial problems with getting employment or within the workplace etc. It is therefore important to note that whilst disclosure can be positive for many, it is not appropriate for all LGB&T people. Supporting LGB&T Clients Social isolation is a major concern for the health and wellbeing of LGB&T people, especially in rural areas. Many LGB&T people do not disclose issues of sexual orientation and/or gender identity due to their fear of experiencing negative reactions or rejection from friends, family, and the general community. Feelings of social isolation may become more acute when LGB&T people do not know and have support from other LGB&T people or have access to support services to address sexual orientation and/or gender issues. Healthcare providers need to be aware of the importance of social support for LGB&T clients, especially for those dealing with internal conflicts or who have not yet 7

8 disclosed. The inability to share these concerns or disclose gender identity and/or sexual orientation issues can lead to mental health problems, including depression, anxiety and distress associated with the fear of being outed and the inability to express one s own identity, which can result in suicide attempts. THE IMPORTANCE OF CONFIDENTIALITY Healthcare providers are familiar with the duty of confidentiality to clients. However, for some LGB&T clients, confidentiality may be a higher priority than other clients. This is often reflected in and reinforced by the high levels of discrimination encountered on the basis of sexual orientation, gender identity and HIV/AIDS issues within the broader community. The fear of breaches in confidentiality or being outed, which results in having information relating to sexual orientation, gender identity or HIV/AIDS status disclosed to other people without the individual s consent, is one of the main reasons LGB&T people are reluctant to access services or disclose LGB&T or HIV/AIDS issues to service providers. This is especially relevant if a client has not disclosed these issues to family, friends, or other members of the community. The consequences of breaches in confidentiality surrounding issues of sexual orientation, gender identity or HIV/AIDS can result in:- Rejection from family and friends Loss of partners Discrimination and stigma from the general community Loss of employment Harassment and threats or actual violence High levels of stress and anxiety resulting from the disclosure of this information and its consequences Having to geographically relocate due to high levels of discrimination, harassment, threats or actual violence within the community LGB&T clients are more likely to discuss sexual orientation and gender identity issues if they are assured that confidentiality will be maintained within the service. It is important that LGB&T clients are assured that confidentiality will be maintained, with service providers offering an understanding of the highly sensitive nature of these issues. Maintenance of confidentiality needs to be assured across all staff that access client files, e.g. receptionists, file clerks, and other healthcare professionals within the service. This is of particular concern for LGB&T clients in small communities where staff may know their family or friends or their family or friends work within the service. N.B. Confidentiality is required for all service users, but it is particularly sensitive for transgender people. Reception staff, nurses, doctors and other healthcare professionals, need to be aware that unnecessary and unwanted disclosure of the transsexual status of service users is bad 8 9

The nursing care of lesbian and gay male patients or clients. Guidance for nursing staff

The nursing care of lesbian and gay male patients or clients. Guidance for nursing staff The nursing care of lesbian and gay male patients or clients Guidance for nursing staff RUNNER The nursing care of lesbian and gay male patients or clients Guidance for nursing staff The Royal College

More information

CARING FOR LGBTI PEOPLE WITH DEMENTIA

CARING FOR LGBTI PEOPLE WITH DEMENTIA CARING FOR LGBTI PEOPLE WITH DEMENTIA A GUIDE FOR HEALTH AND AGED CARE PROFESSIONALS CARING 2 CARING LESBIAN, GAY, BISEXUAL, TRANSGENDER AND INTERSEX (LGBTI) PEOPLE WITH DEMENTIA, AND THEIR CARERS, PARTNERS,

More information

Health Issues Affecting Older Gay, Lesbian and Bisexual People in the UK

Health Issues Affecting Older Gay, Lesbian and Bisexual People in the UK Health Issues Affecting Older Gay, Lesbian and Bisexual People in the UK A Policy Brief Primrose Musingarimi November 2008 ILC-UK www.ilcuk.org.uk Made Possible By: The International Longevity Centre -

More information

Bisexuality & Mental Health

Bisexuality & Mental Health Bisexuality & Mental Health BiPhoria "I went to a sexual health clinic for a routine STD screening. I'm female but when it emerged I was sleeping with a bisexual, I was told I had to go to the gay and

More information

Mapping and evaluating the formal and informal lesbian, gay and bisexual networks in the legal profession in England.

Mapping and evaluating the formal and informal lesbian, gay and bisexual networks in the legal profession in England. Mapping and evaluating the formal and informal lesbian, gay and bisexual networks in the legal profession in England Executive summary Executive summary Aims The Law Society commissioned research to :

More information

Mental health and social wellbeing of gay men, lesbians and bisexuals in England and Wales A summary of findings

Mental health and social wellbeing of gay men, lesbians and bisexuals in England and Wales A summary of findings Mental health and social wellbeing of gay men, lesbians and bisexuals in England and Wales A summary of findings Report funded by in collaboration with and Mental health and social wellbeing of gay men,

More information

Session One What is teenage relationship abuse?

Session One What is teenage relationship abuse? What is teenage relationship abuse? It is important to read the overview document in full before starting this lesson plan. There is advice on how to run each session as well as advice on how to set clear

More information

Stonewall Housing s London Councils Grant Programme Survey Results

Stonewall Housing s London Councils Grant Programme Survey Results Stonewall Housing s London Councils Grant Programme Survey Results 1. About Stonewall Housing Stonewall Housing provides advocacy, advice and housing support, and influences housing policy and practice,

More information

Personal beliefs and medical practice

Personal beliefs and medical practice You can find the latest version of this guidance on our website at www.gmc-uk.org/guidance. Published 25 March 2013 Comes into effect 22 April 2013 Personal beliefs and medical practice 1 In Good medical

More information

Sexual Orientation. p Sexual Orientation. By Joan Buccigrossi and Delyte Frost wetware, Inc. Rochester, NY.

Sexual Orientation. p Sexual Orientation. By Joan Buccigrossi and Delyte Frost wetware, Inc. Rochester, NY. Sexual Orientation In inclusive organizations, individuals who are gay, lesbian, bisexual and transgender are able to be themselves, without fear of discrimination or recrimination. They bring their full

More information

Equality, Diversity and Human Rights

Equality, Diversity and Human Rights Equality, Diversity and Human Rights Why are we here? Raise awareness and engage volunteers Develop skills and competence All types of prejudice, abuse, harassment, victimisation direct and indirect discrimination

More information

BISHOP GROSSETESTE UNIVERSITY SEXUAL ORIENTATION AND GENDER IDENTITY POLICY

BISHOP GROSSETESTE UNIVERSITY SEXUAL ORIENTATION AND GENDER IDENTITY POLICY BISHOP GROSSETESTE UNIVERSITY SEXUAL ORIENTATION AND GENDER IDENTITY POLICY 1. Introduction This policy is applicable to both staff and students and should be read in conjunction with all other relevant

More information

A Practical Guide. Monitoring the number of transgender service users or staff

A Practical Guide. Monitoring the number of transgender service users or staff A Practical Guide Monitoring the number of transgender service users or staff Do not just automatically jump into trying to count the number of your transgender service users or staff. Without careful

More information

EQUALITY, DIVERSITY AND INCLUSION POLICY

EQUALITY, DIVERSITY AND INCLUSION POLICY EQUALITY, DIVERSITY AND INCLUSION POLICY Equality, Diversity and Inclusion Policy Page 2 Equality and Diversity Policy Title: Approved by: Implementation Date: Equality, Diversity and Inclusion Policy

More information

Lesbian, Gay, Bisexual & Transgender. Rights at Work

Lesbian, Gay, Bisexual & Transgender. Rights at Work Lesbian, Gay, Bisexual & Transgender Rights at Work Rights for Lesbian, Gay, Bisexual and Transgender (LGB&T) Workers A s a result of many years of campaigning by lesbian, gay, bisexual and transgender

More information

This Constitution establishes the principles and values of the NHS in England.

This Constitution establishes the principles and values of the NHS in England. NHS Constitution 1 Introduction The NHS is founded on a common set of principles and values that bind together the communities and people it serves patients and public and the staff who work for it. This

More information

Equality, Diversity and Inclusion Policy UK and Republic of Ireland v4 10/09/ Introduction and Scope Aims Policy Application 3

Equality, Diversity and Inclusion Policy UK and Republic of Ireland v4 10/09/ Introduction and Scope Aims Policy Application 3 ON-SITE SERVICES HR POLICY DOCUMENT Equality, Diversity and Inclusion Policy UK and Republic of Ireland v4 10/09/2015 Contents Page Number 1. Introduction and Scope 1 2. Aims 2 3. Policy Application 3

More information

EQUALITY, DIVERSITY AND INCLUSION POLICY

EQUALITY, DIVERSITY AND INCLUSION POLICY 1. Policy EQUALITY, DIVERSITY AND INCLUSION POLICY Victim Support is committed to tackling all forms of discrimination and inequality in both the workplace and the services the organisation provides. This

More information

Tool for Attorneys Working with Lesbian, Gay, Bisexual, and Transgender (LGBT) Survivors of Domestic Violence

Tool for Attorneys Working with Lesbian, Gay, Bisexual, and Transgender (LGBT) Survivors of Domestic Violence Section of Individual Rights and Responsibilities Commission on Domestic Violence Criminal Justice Section In collaboration with Tool for Attorneys Working with Lesbian, Gay, Bisexual, and Transgender

More information

Application form Please complete all sections of this form using dark ink. We do not accept curriculum vitae in place of completed application forms.

Application form Please complete all sections of this form using dark ink. We do not accept curriculum vitae in place of completed application forms. Application form Please complete all sections of this form using dark ink. We do not accept curriculum vitae in place of completed application forms. Job applied for: Location of job: DELETE/TICK WHERE

More information

Discrimination of Those Livining with HIV and AIDS in Ireland

Discrimination of Those Livining with HIV and AIDS in Ireland Irish Journal of Applied Social Studies Est 1998. Published by Social Care Ireland Volume 4 Issue 1 Spring, 2003 Article 5 2003-01-01 Discrimination of Those Livining with HIV and AIDS in Ireland John

More information

Domestic abuse. Introduction. What is domestic abuse?

Domestic abuse. Introduction. What is domestic abuse? Domestic abuse Introduction There are some issues which seem to sit outside the immediate remit of the employer but are so important that they exert an obligation on employers to get involved. One of these

More information

Lesbian, Gay & Bisexual People: A Guide to Good Practice for Social Workers

Lesbian, Gay & Bisexual People: A Guide to Good Practice for Social Workers Lesbian, Gay & Bisexual People: A Guide to Good Practice for Social Workers 1 Contents Foreword.... 2 Introduction.... 3 Sexual Orientation Concepts and Language.... 5 Social & Emotional Well-Being of

More information

Special Considerations

Special Considerations Special Considerations Women and cart to Treatment What is medication adherence? taking medication exactly the way it is prescribed by the doctor taking the right amount of medication at the right time

More information

Lesbian, Gay, Bisexual & Trans people accessing routine healthcare

Lesbian, Gay, Bisexual & Trans people accessing routine healthcare February - April 2015 1. Lesbian, Gay, Bisexual & Transgender men & women Gender Sexual Orientation Other - 6.1% (4 respondents) Female - 58.6% (69 respondents) Male - 35.3% (43 respondents) Gender the

More information

Abuse in Same-Sex Relationships

Abuse in Same-Sex Relationships 1 Abuse in Same-Sex Relationships Abuse in relationships is any behavior or pattern of behavior used to coerce, dominate or isolate the other partner. It is the use of any form of power that is imposed

More information

SAME SEX PARTNER ABUSE DR GINNA BABCOCK

SAME SEX PARTNER ABUSE DR GINNA BABCOCK SAME SEX PARTNER ABUSE DR GINNA BABCOCK INTRODUCTION LGBT populations vulnerable to marginalization and devaluation in society LGBT same-sex relationships fall within the category of intimate partnerships

More information

What do you believe? Tick the appropriate box. Definitely Maybe No way. Is it OK to tease someone because they are different?

What do you believe? Tick the appropriate box. Definitely Maybe No way. Is it OK to tease someone because they are different? What do you believe? Tick the appropriate box Definitely Maybe No way Is it OK to tease someone because they are different? Is it OK to hate someone for being good at sports? Are you a real man/woman even

More information

Equality and Diversity Policy. Bernie White Distribution. Trust Wide. Definition(s)

Equality and Diversity Policy. Bernie White Distribution. Trust Wide. Definition(s) Equality Impact Assessment Definition(s) E&D - Equality and Diversity RRA - Race Relations Act POVA - Protection of Vulnerable Adults CP - Child Protection DDA - Disability Discrimination Act MCA - Mental

More information

What Rights Do I Have As An LGBT Victim of Domestic Violence?

What Rights Do I Have As An LGBT Victim of Domestic Violence? Section of Individual Rights and Responsibilities Commission on Domestic Violence Criminal Justice Section In collaboration with What Rights Do I Have As An LGBT Victim of Domestic Violence? How do I

More information

Monitoring student sexual orientation and gender identity in further and higher education

Monitoring student sexual orientation and gender identity in further and higher education Monitoring student sexual orientation and gender identity in further and higher education Foreword Welcome to this briefing on the monitoring of sexual orientation and gender identity of students in further

More information

Stonewall Healthcare Equality Index 2015

Stonewall Healthcare Equality Index 2015 Stonewall Healthcare Equality Index 2015 Improving the health of lesbian, gay and bisexual people SOME PEOPLE MAE RHAI AREGAY. POBL YN HOYW. GET FFAITH! OVER IT! 3 2 Stonewall Healthcare Equality Index

More information

Equality & Diversity. Positive Use of Language. Guidelines for Staff and Students

Equality & Diversity. Positive Use of Language. Guidelines for Staff and Students Equality & Diversity Positive Use of Language Guidelines for Staff and Students University of Bath Equality and Diversity This leaflet is produced to assist in the pursuit of corporate aims of supporting

More information

Written and developed by Joel Radcliffe, Roz Ward, Micah Scott Safe Schools Coalition Victoria

Written and developed by Joel Radcliffe, Roz Ward, Micah Scott Safe Schools Coalition Victoria 1 Written and developed by Joel Radcliffe, Roz Ward, Micah Scott Safe Schools Coalition Victoria Sally Richardson Safe Schools Coalition Australia Safe Schools Do Better was originally created by Safe

More information

Domestic Violence A briefing for Healthcare Professionals

Domestic Violence A briefing for Healthcare Professionals Domestic Violence A briefing for Healthcare Professionals A briefing for Healthcare Professionals As health care professionals, we are privileged to play a unique and important role in the lives of our

More information

Code of. Lesbian, Gay, Bisexual and. Communities. for Community Development Projects. Family Resource Centres

Code of. Lesbian, Gay, Bisexual and. Communities. for Community Development Projects. Family Resource Centres Supporting Lesbian, Gay, Bisexual and Transgender Communities Code of Practice for Community Development Projects Family Resource Centres and Urban Partnerships/Integrated Companies The Department of Community,

More information

Model Transgender Employment Policy negotiating for inclusive workplaces

Model Transgender Employment Policy negotiating for inclusive workplaces negotiating for inclusive workplaces Contents Introduction 3 Sample Policies 3 Purpose 3 Definitions 3 Specific Policies 5 Privacy 5 Official Records 5 Names/ Pronouns 5 Transitioning on the Job 5 Sex-segregated

More information

LIFE IN SCOTLAND FOR LGBT YOUNG PEOPLE HEALTH REPORT

LIFE IN SCOTLAND FOR LGBT YOUNG PEOPLE HEALTH REPORT LIFE IN SCOTLAND FOR LGBT YOUNG PEOPLE HEALTH REPORT CONTENT SUMMARY THE FACTS LGBT YOUTH SCOTLAND S RECOMMENDATIONS INTRODUCTION HEALTH OVERVIEW FEELING SAFE AND SUPPORTED GENDER, GENDER IDENTITY AND

More information

Key Concepts for Understanding LGBT Identity Development

Key Concepts for Understanding LGBT Identity Development Key Concepts for Understanding LGBT Identity Development Please see the complete Terminology handout for more definitions. Ally Someone who confronts heterosexism, homophobia, biphobia, transphobia, heterosexual

More information

Delivering services to lesbian, gay bisexual and transgender customers October 2011

Delivering services to lesbian, gay bisexual and transgender customers October 2011 Delivering services to lesbian, gay bisexual and transgender customers October 2011 John Thornhill Senior Policy and Practice Officer John.thornhill@cih.org New CIH publication Background: role of CIH

More information

The code: Standards of conduct, performance and ethics for nurses and midwives

The code: Standards of conduct, performance and ethics for nurses and midwives The code: Standards of conduct, performance and ethics for nurses and midwives We are the nursing and midwifery regulator for England, Wales, Scotland, Northern Ireland and the Islands. We exist to safeguard

More information

END BULLYING BE KIND ONLINE. Tackling LGBT abuse online in partnership with Stonewall and Facebook

END BULLYING BE KIND ONLINE. Tackling LGBT abuse online in partnership with Stonewall and Facebook END BULLYING BE KIND ONLINE Tackling LGBT abuse online in partnership with Stonewall and Facebook 1 2 Every one of us has the power to make change and if we each commit to call out abuse and bullying,

More information

Swansea University. Dignity at Work and Study Policy

Swansea University. Dignity at Work and Study Policy Swansea University Dignity at Work and Study Policy Easy Read Version Please ask us if you would like this policy to be made available in other languages or formats. Please contact a member of the Equal

More information

National Anti-Racism Partnership and Strategy

National Anti-Racism Partnership and Strategy Submission National Anti-Racism Partnership and Strategy May 2012 beyondblue PO Box 6100 HAWTHORN WEST VIC 3122 Tel: (03) 9810 6100 Fax: (03) 9810 6111 www.beyondblue.org.au beyondblue National Anti-Racism

More information

How to be LGBT. Friendly. 30 Practical Ways to Create a Welcoming Environment for Lesbian, Gay, Bisexual and Transgender People

How to be LGBT. Friendly. 30 Practical Ways to Create a Welcoming Environment for Lesbian, Gay, Bisexual and Transgender People LGBT How to be Friendly 30 Practical Ways to Create a Welcoming Environment for Lesbian, Gay, Bisexual and Transgender People There are approximately 57,500 people in Leicester, Leicestershire and Rutland

More information

Fast Track Pathway Tool for NHS Continuing Healthcare

Fast Track Pathway Tool for NHS Continuing Healthcare Fast Track Pathway Tool for NHS Continuing Healthcare DH INFORMATION READER BOX Policy Clinical Estates HR / Workforce Commissioner Development IM & T Management Provider Development Finance Planning /

More information

Standards of conduct, ethics and performance. July 2012

Standards of conduct, ethics and performance. July 2012 Standards of conduct, ethics and performance July 2012 Reprinted July 2012. The content of this booklet remains the same as the previous September 2010 edition. The General Pharmaceutical Council is the

More information

States of Mind: Improving mental wellbeing in the HIV community. We want change. We are positive. Research and report publication sponsored by Janssen

States of Mind: Improving mental wellbeing in the HIV community. We want change. We are positive. Research and report publication sponsored by Janssen States of Mind: Improving mental wellbeing in the HIV community We want change. We are positive. Research and report publication sponsored by Janssen September 2013 Foreword: why we wrote this report While

More information

Domestic Violence and abuse

Domestic Violence and abuse Domestic Violence and abuse Introduction Domestic violence is defined as, any incident or pattern of incidents of controlling, coercive or threatening behaviour, violence or abuse between those aged 16

More information

ANNUAL REPORT 2014 2015

ANNUAL REPORT 2014 2015 04 LGBTI ANNUAL REPORT 2014 2015 beyondblue ANNUAL REPORT 2014 2015 LGBTI LGBTI Communities Since 2009, beyondblue has been working to reduce prejudice and discrimination that can lead to higher rates

More information

Gay Men s Support Work

Gay Men s Support Work Gay Men s Support Work Evaluation Report to Big Lottery Fund December 2014 Page 1 of 7 Context Of an estimated 107,800 people living with HIV in the UK, 40% live in the greater London area and the majority

More information

Domestic Violence & Abuse a negotiators guide

Domestic Violence & Abuse a negotiators guide Domestic Violence & Abuse a negotiators guide 2010 UNITE THE UNION 2 domestic violence This factsheet considers the problem of domestic violence and how UNITE representatives in the workplace can help

More information

Policy Subject: Sexual orientation and gender identity Date Passed: 09/05/2012

Policy Subject: Sexual orientation and gender identity Date Passed: 09/05/2012 Yukon Education Policy Subject: Sexual orientation and gender identity Date Passed: 09/05/2012 Legislation: Education Act - Section 4 (b)(e); Section 34 (e) Yukon Human Rights Act Section 7 (g) Cross Reference:

More information

I have today decided to disclose the located information to you in full. Please find below and attached information pursuant to your request above.

I have today decided to disclose the located information to you in full. Please find below and attached information pursuant to your request above. Freedom of Information Request Reference No: I note you seek access to the following information: Have any/all officers in your service received training in equality and diversity (or similar) during the

More information

This document was archived on 9 March Do you know if your teenager is in an abusive relationship? archived

This document was archived on 9 March Do you know if your teenager is in an abusive relationship? archived Do you know if your teenager is in an abusive relationship? Introduction www.direct.gov.uk/spotteenabuse Abuse, rape and sexual assault can happen to anyone regardless of age, gender or personal situation.

More information

Helping employees successfully return to work following depression, anxiety or a related mental health problem

Helping employees successfully return to work following depression, anxiety or a related mental health problem Helping employees successfully return to work following depression, anxiety or a related mental health problem guidelines for organisations These guidelines consist of actions organisations can take to

More information

Document Title. Reference Number. Lead Officer. Author(s) (name and designation) Ratified by. Date ratified. Implementation Date

Document Title. Reference Number. Lead Officer. Author(s) (name and designation) Ratified by. Date ratified. Implementation Date Document Title Reference Number Lead Officer Author(s) (name and designation) Ratified by Date ratified Implementation Date Date of full implementation Review Date Version number Review and Amendment Log

More information

Advice for employers

Advice for employers Advice for employers NAT gratefully acknowledges the support of the Trust for London (formerly the City Parochial Foundation) who funded this resource. HIV@ Work - Advice for employers 1 As a responsible

More information

THE EQUALITY ACT 2010

THE EQUALITY ACT 2010 THE EQUALITY ACT 2010 October 1st 2010 saw many of the provisions attained within the Equality Act, which gained Royal Assent on the 8th April 2010, come into force. The following summary has been put

More information

Supporting Transgender and Gender Diverse Students in Schools

Supporting Transgender and Gender Diverse Students in Schools Supporting Transgender and Gender Diverse Students in Schools Key Recommendations for School Health Personnel INFORMATIONAL GUIDE About this Series This resource is part of a series of informational guides

More information

Domestic Abuse Understanding Your Legal Options

Domestic Abuse Understanding Your Legal Options Domestic Abuse Understanding Your Legal Options Kirwans is regulated by the Solicitors Regulation Authority No: 71723. VAT No: 595 5994 62 Domestic Abuse Understanding Your Legal Options Welcome to the

More information

Bullying and/or Harassment Policy

Bullying and/or Harassment Policy Bullying and/or Harassment Policy Approved by Strategic Planning and Resources Group and Equality & Diversity Advisory Group Date approved January 2012 Policy owner Head of HR/Dean of Students Date of

More information

Lesbian, gay and bisexual workers rights

Lesbian, gay and bisexual workers rights Lesbian, gay and bisexual workers rights This factsheet contains information about the rights of lesbian, gay and bisexual workers and sets out a bargaining agenda for branches. It includes information

More information

Safe schools do better.

Safe schools do better. Safe schools do better. Supporting sexual diversity, intersex and gender diversity in schools. safeschoolscoalition.org.au safeschoolscoalition.org.au 1 Safe Schools Coalition Australia is proud to create

More information

Effectively Working With Gay, Lesbian, Bi-sexual and Transgender Youth

Effectively Working With Gay, Lesbian, Bi-sexual and Transgender Youth Effectively Working With Gay, Lesbian, Bi-sexual and Transgender Youth Heidi Stern-Ellis, LCSW (hstern-ellis@rchsd.org)_ Al Killen-Harvey, LCSW (akillen-harvey@cox.net) 1 Factors To Consider When Working

More information

Equal marriage What the government says

Equal marriage What the government says Equal marriage What the government says Easy Read Document Important This is a big booklet, but you may not want to read all of it. Look at the list of contents on pages 3, 4 and 5. It shows what is in

More information

SOCIAL SUPPORT, MENTAL HEALTH, AND QUALITY OF LIFE AMONG OLDER PEOPLE LIVING WITH HIV Findings from the HIV and Later Life (HALL) project

SOCIAL SUPPORT, MENTAL HEALTH, AND QUALITY OF LIFE AMONG OLDER PEOPLE LIVING WITH HIV Findings from the HIV and Later Life (HALL) project SOCIAL SUPPORT, MENTAL HEALTH, AND QUALITY OF LIFE AMONG OLDER PEOPLE LIVING WITH HIV Findings from the HIV and Later Life (HALL) project EXECUTIVE SUMMARY October 2015 Lifelong Health & Wellbeing Research

More information

Diversity and Inclusion Policy Volunteers

Diversity and Inclusion Policy Volunteers Diversity and Inclusion Policy Volunteers Who does this policy apply to? All staff, volunteers and secondees involved in recruitment and management of volunteers Separate policy relating to young people:

More information

All aspects of Sutton Housing Society s work, our business and services are covered by this policy.

All aspects of Sutton Housing Society s work, our business and services are covered by this policy. Page 1 of 11 NOTE: This policy can be made available in a range of formats. Please contact the Head Office if you require this document translated or issued in a format which is more appropriate for you.

More information

What to do if you have concerns about a colleague s performance

What to do if you have concerns about a colleague s performance What to do if you have concerns about a colleague s performance This leaflet has advice for healthcare professionals with genuine and significant concerns about a colleague s performance Most practitioners

More information

Racial Harassment and Discrimination Definitions and Examples (quotes are from the Stephen Lawrence Inquiry report, 23 March, 1999)

Racial Harassment and Discrimination Definitions and Examples (quotes are from the Stephen Lawrence Inquiry report, 23 March, 1999) APPENDIX C Racial Harassment and Discrimination Definitions and Examples (quotes are from the Stephen Lawrence Inquiry report, 23 March, 1999) Racial Harassment is an act designed to intimidate, humiliate,

More information

STATEMENT ON THE POSITION OF THE VICTIM WITHIN THE PROCESS OF MEDIATION

STATEMENT ON THE POSITION OF THE VICTIM WITHIN THE PROCESS OF MEDIATION STATEMENT ON THE POSITION OF THE VICTIM WITHIN THE PROCESS OF MEDIATION The European Forum for Victim Services Guiding Principles: Mediation requires the involvement of the victim and it is therefore important

More information

Dealing with Discrimination, Harassment and Bullying Supervisor and Manager Guide

Dealing with Discrimination, Harassment and Bullying Supervisor and Manager Guide Dealing with Discrimination, Harassment and Bullying Supervisor and Manager Guide Table of Contents 1 About this Guide... 2 2. Introduction... 3 3. Definitions- what is and what is not discrimination,

More information

Equality & Diversity Policy. 1 University Degrees and Executive Education in the Football Business and Sports Industries

Equality & Diversity Policy. 1 University Degrees and Executive Education in the Football Business and Sports Industries Equality & Diversity Policy 1 University Degrees and Executive Education in the Football Business and Sports Industries Contents Equality and diversity policy statement 3 Sexual orientation policy 4 1

More information

Equality, Diversity and Inclusion- Why this matters to Cardiff University and What do you need to know?

Equality, Diversity and Inclusion- Why this matters to Cardiff University and What do you need to know? Equality, Diversity and Inclusion- Why this matters to Cardiff University and What do you need to know? Information for those who have contracts with Cardiff University Why do you need to know about Equality,

More information

Collecting Sexual Orientation and Gender Identity in EHRs: The Fenway Experience. Alex Gonzalez MD, MPH Medical Director Fenway Health

Collecting Sexual Orientation and Gender Identity in EHRs: The Fenway Experience. Alex Gonzalez MD, MPH Medical Director Fenway Health Collecting Sexual Orientation and Gender Identity in EHRs: The Fenway Experience Alex Gonzalez MD, MPH Medical Director Fenway Health Mission to enhance the health of the lesbian, gay, bisexual and transgender

More information

www.wrexham.gov.uk / www.wrecsam.gov.uk

www.wrexham.gov.uk / www.wrecsam.gov.uk www.wrexham.gov.uk / www.wrecsam.gov.uk This document is available on request in a variety of accessible formats for example large print or Braille. Feedback We welcome your feedback on this document.

More information

The LGBT Community & Culturally Proficient Palliative Care: Unique Perspectives, Emerging Needs

The LGBT Community & Culturally Proficient Palliative Care: Unique Perspectives, Emerging Needs The LGBT Community & Culturally Proficient Palliative Care: Unique Perspectives, Emerging Needs GARY L. STEIN, JD, MSW Associate Professor Wurzweiler School of Social Work Yeshiva University New York,

More information

How to complain about a doctor

How to complain about a doctor How to complain about a doctor Scotland This booklet is for patients in Scotland. Our procedures are the same throughout the UK, but healthcare and support organisations do vary. We have therefore also

More information

Sexual violence & individuals who identify as lgbtq

Sexual violence & individuals who identify as lgbtq Sexual violence & individuals who identify as lgbtq Research Brief The publications below examine sexual violence in the form of hate or bias-motivated crimes, intimate partner violence, childhood sexual

More information

Information and advice for people on sharing their HIV status

Information and advice for people on sharing their HIV status Information and advice for people on sharing their HIV status Being diagnosed with HIV can be life changing. The wide range of feelings and emotions that you may well be experiencing are completely normal

More information

KEY FINDINGS. Visible Lives IDENTIFYING THE EXPERIENCES AND NEEDS OF OLDER LESBIAN, GAY, BISEXUAL AND TRANSGENDER PEOPLE IN IRELAND

KEY FINDINGS. Visible Lives IDENTIFYING THE EXPERIENCES AND NEEDS OF OLDER LESBIAN, GAY, BISEXUAL AND TRANSGENDER PEOPLE IN IRELAND KEY FINDINGS Visible Lives IDENTIFYING THE EXPERIENCES AND NEEDS OF OLDER LESBIAN, GAY, BISEXUAL AND TRANSGENDER PEOPLE IN IRELAND PAGE 3 KEY FINDINGS INTRODUCTION Participants ranged in age from 55 to

More information

2. To understand how personal values and attitudes can impact on the delivery of sexual health services.

2. To understand how personal values and attitudes can impact on the delivery of sexual health services. Practical Skills for Sexual Health Development (Foundation Level) 1. To define sexual health and explore its wider context. 2. To understand how personal values and attitudes can impact on the delivery

More information

PROCEDURE FOR THE MANAGEMENT OF WORKRELATED STRESS

PROCEDURE FOR THE MANAGEMENT OF WORKRELATED STRESS Procedure For The Management of Work Related Stress PROCEDURE FOR THE MANAGEMENT OF WORKRELATED STRESS Policy No HR 038 Date Ratified January 2011 Next Review Date January 2014 Policy Statement / Key Objectives:

More information

Prostate Cancer & MSM (men who have sex with men) Andrew Gilliver - Community Involvement Manager LGBT Foundation,Manchester

Prostate Cancer & MSM (men who have sex with men) Andrew Gilliver - Community Involvement Manager LGBT Foundation,Manchester Prostate Cancer & MSM (men who have sex with men) Andrew Gilliver - Community Involvement Manager LGBT Foundation,Manchester Men in the UK Over 160,000 men are diagnosed with cancer in the UK every year.

More information

WORKING WITH LESBIAN, GAY, BISEXUAL, TRANSGENDER & INTERSEX PERSONS IN FORCED DISPLACEMENT

WORKING WITH LESBIAN, GAY, BISEXUAL, TRANSGENDER & INTERSEX PERSONS IN FORCED DISPLACEMENT NEED TO KNOW GUIDANCE WORKING WITH LESBIAN, GAY, BISEXUAL, TRANSGENDER & INTERSEX PERSONS IN FORCED DISPLACEMENT 2 This document has been produced, to the greatest extent possible, to be accessible to

More information

Volume 1, Number 2 August 2002 Equity

Volume 1, Number 2 August 2002 Equity Volume 1, Number 2 August 2002 Equity Practice Update from the National Association of Social Workers PROMOTING POSITIVE SCHOOL ENVIRONMENTS FOR LESBIAN, GAY, AND BISEXUAL STUDENTS: SURVEY FINDINGS As

More information

Medication and mental illness. Call for submissions

Medication and mental illness. Call for submissions Medication and mental illness Call for submissions October 2014 Table of contents 1. From the Commissioner... 3 2. Why an issues paper?... 4 3. How to provide a submission... 5 4. How will your submission

More information

MANAGING EQUALITY AND DIVERSITY IN EMPLOYMENT POLICY

MANAGING EQUALITY AND DIVERSITY IN EMPLOYMENT POLICY INSERT THE NHFT LOGO OF YOUR COMMITTEE IN THE HEADER OF THE FIRST PAGE OF THE DOCUMENT (see Appendix 2 PB001 Policy for the Production and Management of all Policies within NHFT) MANAGING EQUALITY AND

More information

University of Plymouth Equality and Diversity Policy

University of Plymouth Equality and Diversity Policy Equality and Diversity Policy Summary This document outlines: Our policy and commitment to equality and diversity for students, employees and others; Information about how we put this policy into practice

More information

What s a Just Teacher to Do? Homophobia in the Hallways of Canadian Schools

What s a Just Teacher to Do? Homophobia in the Hallways of Canadian Schools What s a Just Teacher to Do? Homophobia in the Hallways of Canadian Schools Just Teachers Conference MSIP/MTS/MERN/COSL May 2012 Catherine Taylor, Ph.D., Professor & Director of Academic Programs, Faculty

More information

Equality and Diversity Policy

Equality and Diversity Policy Equality and Diversity Policy May 2011 1.1. Policy Statement Mountview Academy of Theatre Arts is committed to promoting equality of opportunity and providing a supportive and inclusive environment. We

More information

GLBTI-inclusive practice audit for health and human services

GLBTI-inclusive practice audit for health and human services GLBTI-inclusive practice audit for health and human services Gay Lesbian Bisexual Transgender Intersex INCLUSIVE Does your organisation tick all the boxes? Gay and Lesbian Health Victoria, La Trobe University,

More information

Preventing suicide among lesbian, gay and bisexual young people A toolkit for nurses

Preventing suicide among lesbian, gay and bisexual young people A toolkit for nurses Preventing suicide among lesbian, gay and bisexual young people A toolkit for nurses Acknowledgments This toolkit is a collaboration between the Royal College of Nursing (RCN) and Public Health England

More information

3 Everyone has the right to be treated with dignity and respect at work. This policy explains:

3 Everyone has the right to be treated with dignity and respect at work. This policy explains: Dignity at Work Why do we have a Dignity at Work Policy? 1 Harassment, bullying and victimisation are not allowed at the GMC. Harassment and bullying can have very serious consequences for individuals.

More information

A Manager s Guide to Reasonable Accommodation

A Manager s Guide to Reasonable Accommodation A Manager s Guide to Reasonable Accommodation This guide is the responsibility of the Public Service Agency Province of British Columbia TABLE OF CONTENTS INTRODUCTION...2 KEY CONCEPTS...3 A. The Concept

More information

Draft. Workplace Bullying a Workers Guide

Draft. Workplace Bullying a Workers Guide Draft Workplace Bullying a Workers Guide Bullying behaviour can occur in any workplace and can take place between anyone including managers, supervisors, co-workers, contractors and volunteers. Workplace

More information

Creating Welcoming Environments for our LGBT Residents- HUD Guidelines & Best Practices 2015 LEADINGAGE FL ANNUAL CONVENTION

Creating Welcoming Environments for our LGBT Residents- HUD Guidelines & Best Practices 2015 LEADINGAGE FL ANNUAL CONVENTION Creating Welcoming Environments For Our LGBT Residents ~ HUD Guidelines & Best Practices June 30, 2015 M. QUEEN BAILEY BROOKS, LCSW, CASP, PSC A WHOLISTIC APPROACH, LLC QUALITY ASSURANCE COACHING SCMF

More information

Respect at Work SN 2/03

Respect at Work SN 2/03 Respect at Work SN 2/03 NERC Policy Covering Bullying and Harassment This Staff Notice replaces the following Notices: SN 17/89 - Sexual Harassment SN 7/99 - Harassment - an informal procedure SMPN 82

More information

Scottish Prison Service. Gender Identity and Gender Reassignment Policy for those in our Custody 2014. Unlocking Potential, Transforming Lives

Scottish Prison Service. Gender Identity and Gender Reassignment Policy for those in our Custody 2014. Unlocking Potential, Transforming Lives Scottish Prison Service Gender Identity and Gender Reassignment Policy for those in our Custody 2014 Unlocking Potential, Transforming Lives FORWARD I am delighted to present this policy in support of

More information