IBM Local 1x8 and 2x16 Console Managers offer improved flexibility in monitoring and controlling IBM System x and BladeCenter systems

Transcription

1 IBM United States Hardware Announcement , dated July 20, 2010 IBM Local 1x8 and 2x16 Console Managers offer improved flexibility in monitoring and controlling IBM System x and BladeCenter systems Table of contents 2 Overview 10 Publications 2 Key prerequisites 11 Technical information 2 Planned availability date 14 Terms and conditions 3 Description 19 Prices 3 Product positioning 28 Order now 3 Product number At a glance The IBM 1754A1X Local Console Manager (LCM 8) and 1754A2X IBM Local Console Manager (LCM 16) provide enhanced out of band access, management, and security capabilities to System x and BladeCenter environments. Next generation centralized local management with enhanced access and security features New security features with Two Factor Authentication (TFA) device support (for example, Common Access Card (CAC) Readers) Virtual Media capabilities, with VCO2 (46M5383), to lower operational expenses by allowing the transfer of data to deploy or patch multiple servers from one local console Chaining support, that provides the ability to "daisy chain" up to 16 systems off a single switch port reducing overall acquisition cost Two level tiering that allows the ability to manage up to 256 servers connected to multiple switches from one local console Support for VGA, SVGA, SGA, and SXGA video Widescreen 16:9 aspect ratio support Increased max video resolution: 1600 x 1200 or 1680 x 1050 (widescreen) native 1754A1X LCM8 (0x1x8): 8-port switch supporting one local user 1754A2X LCM16 (0x2x16): 16-port switch supporting up to two local users 1754A1X and 1754A2X have a three-year limited warranty 1 60 day Analog to Digital "KVM over IP" trial with future availability of an optional software activation license key upgrade path For ordering, contact your IBM representative, an IBM Business Partner, or IBM Americas Call Centers at 800-IBM-CALL (Reference: YE001). IBM United States Hardware Announcement IBM is a registered trademark of International Business Machines Corporation 1

2 Overview The IBM 1754 Local Console Managers (LCM) The IBM LCM8 and LCM16 are designed to address the challenges of managing ever increasing density of servers with features designed to offer unmatched scalability, flexibility and security with the ability to use physical Two Factor Authentication (TFA) devices, such as Common Access Card (CAC) cards. The 1754 LCMs provide advanced security features with TFA device support for secure access with centralized authentication to help prevent security breaches and reduce at the rack system management. The 46M5383 IBM Virtual Media Conversion Option Gen2 (VCO2) with a 1754 LCM provides virtual media capabilities, allowing a single USB media or mass storage device to be mapped directly to any connected server, as well as facilitates TFA device support. Now TFA devices can be quickly mapped to securely authenticate users and access servers. These rack dense 8 or 16 port 1U analog solutions also support the ability to "daisy chain" up to 16 systems off a single switch port when used with existing UCO or KCOs and tier or cascade up to 2 levels, which allows the ability to manage up to 256 servers connected to multiple switches from one local console. This approach improves staff efficiency by reducing the time required to diagnose, reconfigure, repair, or restore servers. 1754A1X and 1754A2X have a three-year limited warranty 1. 16GB DDR3 1.35V Dual Rankx4 VLP memory Latest Memory technology that delivers the following performance and TCO advantages: Dual Ranks support two DIMMS Per Channel (DPC) at 1333 MHz memory performance when running at 1.5V 1.35V Low Voltage DIMM which offers up to 20% energy savings over 1.5V Supports running at both 1.35V and 1.5V (1.35V will support 1333MHz@1DPC or 1066MHz@2DPC, while 1.5V will support 1333MHz@2DPC) Will support up to 288 GB capacity for Intel x5600 processors that have 18 DIMM Slot 1 For information on the IBM Statement of Limited Warranty, visit Alternatively, this information is available through your IBM representative or reseller. Copies are available upon request. Feature exchange None Key prerequisites Refer to the Hardware requirements section. Planned availability date August 9, 2010 IBM Local 1x8 Console Manager (1754A1X) IBM United States Hardware Announcement IBM is a registered trademark of International Business Machines Corporation 2

3 IBM Local 2x16 Console Manager (1754A2X) July 30, 2010 IBM USB Key for VMware ESXi 4.1 (41Y8287) September 30, GB (1x16GB, 2Rx4, 1.35V) PC3L CL9 ECC DDR3 (46C0599) 1333MHz VLP RDIMM Description The IBM Local 1x8 and 2x16 Console Managers include all the components necessary to set up and control rack servers. Refer to the Overview section for details. Standard IBM Local 1x8 and 2x16 Console Managers configurations Model Description 1754-A1X IBM Local 1x8 Console Manager (LCM8) 1754-A2X IBM Local 2x16 Console Manager (LCM16) The IBM Local 1x8 and 2x16 Console Managers can be mounted in one of the following rack cabinets: IBM 42U S2 Rack IBM 42U Enterprise Rack IBM 25U S2 Rack IBM 11U Office Enablement Kit IBM S2 42U Dynamic Standard Rack IBM S2 25U Standard Rack Product positioning None Product number Single Entity Offerings (SEOs) Description IBM Local 1x8 Console Manager (LCM8) IBM Local 2x16 Console Manager (LCM16) SEO Number 1754A1X 1754A2X IBM United States Hardware Announcement IBM is a registered trademark of International Business Machines Corporation 3

4 Option SEOs 16GB (1x16GB, 2Rx4, 1.35V) PC3L CL9 ECC DDR3 1333MHz VLP RDIMM IBM USB Key for VMware ESXi C Y8287 The following are newly announced features on the specified models of the IBM xseries 1754 machine type. Description MT Model Feature 1754-HC HC IBM Local 1X8 Console Manager (LCM8) 1754 HC IBM Local 2X16 Console Manager (LCM16) The following are features already announced for the 1754 machine type. Description MT Model Feature 1754-HC HC EMEA Long Leadtime Configurations 1754 HC Hungary CHW plant 9SH 1754 HC Guad CHW plant 9KQ 1754 HC ISTC CHW 9K HC RTP CHW 9NR 1754 HC Offload Manufacturing to Guadalajara HVEC 1754 HC Offload Manufacturing to RTP HVEC 1754 HC Offload Manufacturing to ISTC 1754 HC Capacity Scheduling Service 1754 HC Custom SLA Scheduling Service 1754 HC Custom Asset Tagging - Standard 1754 HC Custom Asset Tagging - Enhanced 1754 HC Request for Global Trade Number (UPC or EAN) 1754 HC Custom Labeling 1754 HC Custom Palletization 1754 HC Rack Installation of 1U Component 1754 HC Rack Installation of 1U Component in idataplex 1754 HC Department of Defense UID Label 1754 HC Rack HC Rack HC Rack HC Rack HC Rack HC Rack HC IBM United States Hardware Announcement IBM is a registered trademark of International Business Machines Corporation 4

5 Rack HC Rack HC Rack HC Rack HC Rack HC Rack HC Rack HC Rack HC Rack HC Rack HC Rack HC Rack HC Rack HC Rack HC Rack HC Rack HC Rack HC Rack HC Rack HC Rack HC Rack HC Rack HC Rack HC Rack HC Rack HC Rack HC Rack HC Rack HC Rack HC Rack HC Rack HC Rack HC Rack HC Rack HC Rack HC Rack HC Rack HC IBM United States Hardware Announcement IBM is a registered trademark of International Business Machines Corporation 5

6 Rack HC Rack HC Rack HC Rack HC Rack HC Rack HC Rack HC Rack HC Rack HC Rack HC Rack HC Rack HC Rack HC Rack HC Rack HC Rack HC Rack HC Rack HC Rack HC Rack HC Rack HC Rack location U HC Rack location U HC Rack location U HC Rack location U HC Rack location U HC Rack location U HC Rack location U HC Rack location U HC Rack location U HC Rack location U HC Rack location U HC Rack location U HC Rack location U HC Rack location U HC Rack location U HC Rack location U HC IBM United States Hardware Announcement IBM is a registered trademark of International Business Machines Corporation 6

7 Rack location U HC Rack location U HC Rack location U HC Rack location U HC Rack location U HC Rack location U HC Rack location U HC Rack location U HC Rack location U HC Rack location U HC Rack location U HC Rack location U HC Rack location U HC Rack location U HC Rack location U HC Rack location U HC Rack location U HC Rack location U HC Rack location U HC Rack location U HC Rack location U HC Rack location U HC Rack location U HC Rack location U HC Rack location U HC Rack location U HC Rack location A 1754 HC Rack location B 1754 HC Rack location C 1754 HC Rack location D 1754 HC Rack location E 1754 HC Rack location F 1754 HC Rack location T 1754 HC m KVM Conv Option Pack 1754 HC IBM USB Conversion Option Pack 1754 HC IBM Single Cable USB Conversion Option (UCO) 1754 HC Virtual Media Conversion Option 1754 HC IBM United States Hardware Announcement IBM is a registered trademark of International Business Machines Corporation 7

8 1.8m Black Cat5e Cable 1754 HC m Black Cat5e Cable 1754 HC m Black Cat5e Cable 1754 HC m Yellow Cat5e Cable 1754 HC m Yellow Cat5e Cable 1754 HC m Yellow Cat5e Cable 1754 HC m Yellow Cat5e Cable 1754 HC m Yellow Cat5e Cable 1754 HC m Green Cat5e Cable 1754 HC m Green Cat5e Cable 1754 HC m Green Cat5e Cable 1754 HC m Green Cat5e Cable 1754 HC m Green Cat5e Cable 1754 HC m Blue Cat5e Cable 1754 HC m Blue Cat5e Cable 1754 HC m Blue Cat5e Cable 1754 HC m Blue Cat5e Cable 1754 HC m Blue Cat5e Cable 1754 HC Avocent DSView 3 Hub (100 Devices) 1754 HC Avocent DSView 3A Standard Pack (500 Devices) 1754 HC Avocent DSView 3 Plus Pack (2000 Devices) 1754 HC idataplex Rack Mount Kit for Console Managers 1754 HC SOFS Solution Code MFG Instruction 1754 HC SAP-BWA Solution Code MFG Instruction 1754 HC InfoSphere-BWA Solution Code MFG Instruction 1754 HC GMAS Solution Code MFG Instruction 1754 HC IBW-SSD Solution Code MFG Instruction 1754 HC Cloudburst Solution Code MFG Instruction 1754 HC SoNAS Solution Code MFG Instruction 1754 HC m, 10A/ V, C13 to IEC 320-C14 Rack Power Cable 1754 HC m, 10A/ V, C13 to IEC 320-C20 Rack Power Cable 1754 HC Line cord - 4.3M, 10A/125V, C13 to NEMA 5-15P (US) 1754 HC m, 10A/ V, C13 to IEC 320-C14 Rack Power Cable 1754 HC m, 10A/ V, C13 to IEC 320-C14 Rack Power Cable 1754 HC IBM United States Hardware Announcement IBM is a registered trademark of International Business Machines Corporation 8

9 2.8m, 10A/120V, C13 to NEMA 5-15P (US) Line Cord 1754 HC Line cord - 1.8M, 10A/125V, C13 to NEMA 5-15P (US) 1754 HC System x idataplex Solution 1754 HC Datacenter UV Program Offering 1754 HC Datacenter UV w/ High Availability Program Offering 1754 HC Customer Solution Center Services 1754 HC e1350 Special Bid Solution Component 1754 HC xseries Datacenter Scalable Solution 1754 HC Consolidate Shipment 1754 HC e1350 Solution Component 1754 HC xseries Datacenter High Availability Solution 1754 HC TAA Compliant Order 1754 HC General Racking Solution 1754 HC No Publications Selected 1754 HC Integrate in manufacturing 1754 HC Ship Uninstalled (Safety) 1754 HC Note: Following do not apply to other products in this announcement. This announcement is being used to get options/features announced. The following is a newly announced feature on the machine types 4251, 4252, 7327, 7328, 7376, 7378, 7379, 7380, 7870, 7871, 7901, 7902, 7944, 7945, 7946, 7947 Models AC1 and MC1, and also machine type 7233 Models AC1, AC2, MC1 and MC2. Description Number IBM USB Key for VMware ESXi The following is a newly announced feature on the machine types 4251, 4252, 7327, 7328, 7378, 7379, 7380 Models AC1 and MC1. Description Number IBM USB Key for VMware ESXi VMware Specify 9207 Preload by Hardware Feature Specify 9220 The following is a newly announced feature on the machine type 7870 Model AC1 and MC1. Description MT Model Feature 16GB (1x16GB, 2Rx4, 1.35V) PC3L CL9 ECC DDR3 1333MHz VLP RDIMM 7870 AC MC1 IBM United States Hardware Announcement IBM is a registered trademark of International Business Machines Corporation 9

10 Model conversions None Business Partner information If you are a Direct Reseller - System Reseller acquiring products from IBM, you may link directly to Business Partner information for this announcement. A PartnerWorld ID and password are required (use IBM ID). Publications The following publication is shipped with the product. Additional copies are available immediately. Title Order number IBM 1754 Local Console Manager (Ships with console) Brochure To assist you in configuring System x servers with IBM Local 1x8 and 2x16 Console Managers, the following configurators are available: System x and IntelliStation Sales Configuration Aid Configuration and Options Guide Rack Configurator To obtain information and download these configurators, visit Services Global Technology Services IBM services include business consulting, outsourcing, hosting services, applications, and other technology management. These services help you learn about, plan, install, manage, or optimize your IT infrastructure to be an On Demand Business. They can help you integrate your highspeed networks, storage systems, application servers, wireless protocols, and an array of platforms, middleware, and communications software for IBM and many non-ibm offerings. IBM is your one-stop shop for IT support needs. For details on available services, contact your IBM representative or visit For details on available IBM Business Continuity and Recovery Services, contact your IBM representative or visit For details on education offerings related to specific products, visit Select your country, and then select the product as the category. IBM United States Hardware Announcement IBM is a registered trademark of International Business Machines Corporation 10

11 System x and BladeCenter support services Recommended core technical support When you buy IBM System x technology, include the support services you need -- to help keep both your hardware and software working for you, day after day, at peak performance. It's your first step toward helping to protect your investment and sustain high levels of system availability. We offer service-level and response-time options to fit your business needs. And we'll help you get started with a core support package that includes: Continuous system monitoring Electronic monitoring that helps speed up problem-solving with automated, early detection of potential problems and system errors. Hardware maintenance World-class remote and on-site hardware problem determination and repair services. Software technical support Access to help line calls for fast, accurate answers to your questions during installation and throughout ongoing operations. For more information, visit Technical information Specified operating environment Standards Announcing on July 20, IBM Local 1x8 Console Manager (LCM8) (1754A1X) IBM Local 2x16 Console Manager (LCM16) (1754A2X) Operating environment Temperature: 0 to 50 C (32 to 122 F) at 0 to 3,048 m Relative humidity: 20% to 80% (noncondensing) Hardware requirements The IBM Local 1x8 and 2x16 Console Managers can be mounted in one of the following rack cabinets: IBM 42U S2 Rack IBM 42U Enterprise Rack IBM 25U S2 Rack IBM 11U Office Enablement kit IBM S2 42U Dynamic Standard Rack IBM S2 25U Standard Rack Software requirements The IBM Local 1x8 and 2x16 Console Managers are supported by the operating systems of the System x server to which they are attached. IBM United States Hardware Announcement IBM is a registered trademark of International Business Machines Corporation 11

12 Compatibility None User group requirements This announcement satisfies or partially satisfies the requirements from one or more of the worldwide user group communities. Groups include COMMON, COMMON Europe, Guide Share Europe (GSE), InterAction (Australia/New Zealand), Japan Guide Share (JGS), and SHARE Inc. Planning information Customer responsibilities IBM Local 1x8 and 2x16 Console Managers The IBM Local 1x8 and 2x16 Console Managers are designated as customer setup. Customer setup instructions are shipped with each system. Cable orders The IBM Local Console Managers use the IBM 3m Console Switch Cable or the short KCO cable, long UCO cable, or Cat5e cable. The managers do not support the ECO cables. Installability The IBM Local 1x8 and 2x16 Console Managers require about 15 minutes for installation. Installation includes unpacking, setting up, and powering on switches. Packaging One box. IBM Local 1x8 and 2x16 Console Managers Product Package description Boxes IBM Local 1x8 System unit carton 1 Console Manager IBM Local 2x16 System unit carton 1 Console Manager The IBM Local 1x8 and 2x16 Console Managers are shipped as a single package. Shipment group IBM 1x8 Console Manager 8-port switch assembly Mounting hardware for EIA space and rack sidewall compartment 1U filler panel One C13/C14 rack power cable Adapter RJ45-DB9F DCE CAT 5 (setup port) Adapter RJ45-DB9M DTE CAT 5 (modem) Installation publications and warranty Terminators - 8 for 8-port and 16 for 16-port IBM United States Hardware Announcement IBM is a registered trademark of International Business Machines Corporation 12

13 IBM 2x16 Console Manager 16-port switch assembly Mounting hardware for EIA space and rack sidewall compartment 1U filler panel One C13/C14 rack power cable Adapter RJ45-DB9F DCE CAT 5 (setup port) Adapter RJ45-DB9M DTE CAT 5 (modem) Installation publications and warranty Terminators - 8 for 8-port and 16 for 16-port Packaging dimensions/weight Single box (HxDxW): 210 mm (8.0 in) x 283 mm (11.0 in) x 565 mm (22.0 in) Package weight: 6.8 kg (15 lb) Supplies For end users The IBM 1754 Local Console Managers can be purchased through dealers around the world. Security, auditability, and control This product uses the security and auditability features of the host hardware, host software, and application software. It is a customer's responsibility to ensure that the server is secure to prevent sensitive data from being removed. The customer is responsible for evaluation, selection, and implementation of security features, administrative procedures, and appropriate controls in application systems and communications facilities. IBM Electronic Services IBM has transformed its delivery of hardware and software support services to help you achieve higher system availability. Electronic Services is a Web-enabled solution that offers an exclusive, no-additional-charge enhancement to the service and support available for IBM servers. These services are designed to provide the opportunity for greater system availability with faster problem resolution and preemptive monitoring. Electronic Services comprises two separate, but complementary, elements: Electronic Services news page and Electronic Services Agent. The Electronic Services news page is a single Internet entry point that replaces the multiple entry points traditionally used to access IBM Internet services and support. The news page enables you to gain easier access to IBM resources for assistance in resolving technical problems. The Electronic Service Agent TM is no-additional-charge software that resides on your server. It monitors events and transmits system inventory information to IBM on a periodic, client-defined timetable. The Electronic Service Agent automatically reports hardware problems to IBM. Early knowledge about potential problems enables IBM to deliver proactive service that may result in higher system availability and performance. In addition, information collected through the Service Agent is made available to IBM service support representatives when they help answer your questions or diagnose problems. Installation and use of IBM Electronic Service Agent IBM United States Hardware Announcement IBM is a registered trademark of International Business Machines Corporation 13

14 for problem reporting enables IBM to provide better support and service for your IBM server. To learn how Electronic Services can work for you, visit Terms and conditions MES discount applicable No Field-installable feature Yes Warranty period Three years - Local Console Managers One year - Options This feature or features assume the same warranty or maintenance terms as the machine in which it is installed for the full warranty or maintenance period announced for such machine. Optional IBM features initially installed in an IBM system carry the same warranty period as the system. If installed after the initial system installation, they carry the balance of the system warranty or the optional feature warranty, whichever is greater. The following has been designated as a consumable or supply item and is, therefore, not covered by this warranty: Battery Customer setup Yes Machine code No license terms apply. IBM Global Financing Yes To obtain copies of the IBM Statement of Limited Warranty, contact your reseller or IBM. In the United States, call 800-IBM-SERV ( ), or write to: Warranty Information P.O. Box Research Triangle Park, NC Attn: Dept JDJA/B203 Warranty service If required, IBM provides repair or exchange service, depending on the type of warranty service specified below for the machine. IBM will attempt to resolve your problem over the telephone or electronically by access to an IBM Web site. Certain machines contain remote support capabilities for direct problem reporting, remote problem determination, and resolution with IBM. You must follow the problem determination and resolution procedures that IBM specifies. Following problem IBM United States Hardware Announcement IBM is a registered trademark of International Business Machines Corporation 14

15 determination, if IBM determines On-site Service is required, scheduling of service will depend upon the time of your call, machine technology and redundancy, and availability of parts. Service levels are response-time objectives and are not guaranteed. The specified level of warranty service may not be available in all worldwide locations. Additional charges may apply outside IBM's normal service area. Contact your local IBM representative or your reseller for country- and location-specific information. The type of service is Customer Replaceable Unit (for example, keyboard, mouse, speaker, memory, or hard disk drive) Service and On-site Service. Customer Replaceable Unit (CRU) Service IBM provides a replacement CRU to you for you to install. CRU information and replacement instructions are shipped with your machine and are available from IBM at any time on your request. A CRU is designated as being either a Tier 1 (mandatory) or a Tier 2 (optional) CRU. Installation of Tier 1 CRUs, as specified in this announcement, is your responsibility. If IBM installs a Tier 1 CRU at your request, you will be charged for the installation. You may install a Tier 2 CRU yourself or request IBM to install it, at no additional charge, under the type of warranty service specified below, On-site Service. Based upon availability, a CRU will be shipped for next business day (NBD) delivery. IBM specifies in the materials shipped with a replacement CRU whether a defective CRU must be returned to IBM. When return is required, return instructions and a container are shipped with the replacement CRU, and you may be charged for the replacement CRU if IBM does not receive the defective CRU within 15 days of your receipt of the replacement. The following parts have been designated as Tier 1 CRUs: 1754A1X IBM Local 1x8 Console Manager (LCM8) 1754A2X IBM Local 2x16 Console Manager (LCM16) Power cord On-site Service This provides On-site Repair, 9 hours per day, Monday through Friday excluding holidays, NBD response. IBM or your reseller will repair the failing machine at your location and verify its operation. You must provide a suitable working area to allow disassembly and reassembly of the IBM machine. The area must be clean, well lit, and suitable for the purpose. On-site Service is not available in all countries, and some countries have kilometer or mileage limitations from an IBM service center. In those locations where On-site Service is not available, the normal in-country service delivery is used. Call IBM at IBM-SERV ( ) to assist with problem isolation for hardware to determine if warranty service is required. Telephone support may be subject to additional charges, even during the limited warranty period. Calls must be received by 5:00 p.m. local time in order to qualify for NBD service. International Warranty Service International Warranty Service (IWS) is available in selected countries or regions. The warranty service type and the service level provided in the servicing country may be different from that provided in the country in which the machine was purchased. Under IWS, warranty service will be provided with the prevailing warranty service type and service level available for the IWS-eligible machine type in the servicing country, and the warranty period observed will be that of the country in which the machine was purchased. IBM United States Hardware Announcement IBM is a registered trademark of International Business Machines Corporation 15

16 To determine the eligibility of your machine and to view a list of countries where service is available, visit warrantyform?brandind= For more information on IWS, refer to Services Announcement , dated September 25, Licensing Programs included with this product are licensed under the terms and conditions of the License Agreements that are shipped with the system. Maintenance services ServicePac, ServiceSuite, ServiceElect, and ServiceElite ServicePac, ServiceSuite TM, ServiceElect, and ServiceElite provide hardware warranty service upgrades, maintenance, and selected support services in one agreement. Warranty service upgrade During the warranty period, a warranty service upgrade provides an enhanced level of On-site Service for an additional charge. A warranty service upgrade must be purchased during the warranty period and is for a fixed term (duration). It is not refundable or transferable and may not be prorated. If required, IBM will provide the warranty service upgrade enhanced level of On-site Service acquired by the customer. Service levels are response-time objectives and are not guaranteed. IBM will attempt to resolve your problem over the telephone or electronically by access to an IBM Web site. Certain machines contain remote support capabilities for direct problem reporting, remote problem determination, and resolution with IBM. You must follow the problem determination and resolution procedures that IBM specifies. Following problem determination, if IBM determines On-site Service is required, scheduling of service will depend upon the time of your call, machine technology and redundancy, and availability of parts. CRUs will be provided as part of the machine's standard warranty CRU Service except that you may install a Tier 1 CRU yourself or request IBM installation, at no additional charge, under one of the On-site Service levels specified below. IBM will repair the failing machine at your location and verify its operation. You must provide a suitable working area to allow disassembly and reassembly of the IBM machine. The area must be clean, well lit, and suitable for the purpose. Maintenance service If required, IBM provides repair or exchange service, depending on the type of maintenance service specified below for the machine. IBM will attempt to resolve your problem over the telephone or electronically by access to an IBM Web site. Certain machines contain remote support capabilities for direct problem reporting, remote problem determination, and resolution with IBM. You must follow the problem determination and resolution procedures that IBM specifies. Following problem determination, if IBM determines On-site Service is required, scheduling of service will depend upon the time of your call, machine technology and redundancy, and availability of parts. Service levels are response-time objectives and are not guaranteed. CRU Service If your problem can be resolved with a CRU (for example, keyboard, mouse, speaker, memory, or hard disk drive), IBM will ship the CRU to you for you to install. IBM United States Hardware Announcement IBM is a registered trademark of International Business Machines Corporation 16

17 CRU information and replacement instructions are shipped with your machine and are available from IBM at any time on your request. IBM specifies in the materials shipped with a replacement CRU whether a defective CRU must be returned to IBM. When return is required, return instructions and a container are shipped with the replacement CRU, and you may be charged for the replacement CRU if IBM does not receive the defective CRU within 15 days of your receipt of the replacement. On-site Service IBM will repair the failing machine at your location and verify its operation. You must provide a suitable working area to allow disassembly and reassembly of the IBM machine. The area must be clean, well lit, and suitable for the purpose. Maintenance service (ICA) Maintenance services are available for ICA legacy contracts. Alternative service (warranty service upgrades) During the warranty period, a warranty service upgrade provides an enhanced level of On-site Service for an additional charge. A warranty service upgrade must be purchased during the warranty period and is for a fixed term (duration). It is not refundable or transferable and may not be prorated. If required, IBM will provide the warranty service upgrade enhanced level of On-site Service acquired by the customer. Service levels are response-time objectives and are not guaranteed. IBM will attempt to resolve your problem over the telephone or electronically by access to an IBM Web site. Certain machines contain remote support capabilities for direct problem reporting, remote problem determination, and resolution with IBM. You must follow the problem determination and resolution procedures that IBM specifies. Following problem determination, if IBM determines On-site Service is required, scheduling of service will depend upon the time of your call, machine technology and redundancy, and availability of parts. A CRU will be provided as part of the machine's standard warranty CRU Service except that you may install a Tier 1 CRU yourself or request IBM to install it, at no additional charge, under the type of warranty service specified below, On-site Service. IBM will repair the failing machine at your location and verify its operation. You must provide a suitable working area to allow disassembly and reassembly of the IBM machine. The area must be clean, well lit, and suitable for the purpose. Maintenance service If required, IBM provides repair or exchange service, depending on the type of maintenance service specified below for the machine. IBM will attempt to resolve your problem over the telephone or electronically by access to an IBM Web site. Certain machines contain remote support capabilities for direct problem reporting, remote problem determination, and resolution with IBM. You must follow the problem determination and resolution procedures that IBM specifies. Following problem determination, if IBM determines On-site Service is required, scheduling of service will depend upon the time of your call, machine technology and redundancy, and availability of parts. Service levels are response-time objectives and are not guaranteed. CRU Service If your problem can be resolved with a CRU (for example, keyboard, mouse, speaker, memory, or hard disk drive), IBM will ship the CRU to you for you to install. CRU information and replacement instructions are shipped with your machine and are available from IBM at any time on your request. IBM United States Hardware Announcement IBM is a registered trademark of International Business Machines Corporation 17

18 IBM specifies in the materials shipped with a replacement CRU whether a defective CRU must be returned to IBM. When return is required, return instructions and a container are shipped with the replacement CRU, and you may be charged for the replacement CRU if IBM does not receive the defective CRU within 15 days of your receipt of the replacement. On-site Service IBM will repair the failing machine at your location and verify its operation. You must provide a suitable working area to allow disassembly and reassembly of the IBM machine. The area must be clean, well lit, and suitable for the purpose. Non-IBM parts support Warranty service IBM is now shipping machines with selected non-ibm parts that contain an IBM field replaceable unit (FRU) part number label. These parts are to be serviced during the IBM machine warranty period. IBM is covering the service on these selected non-ibm parts as an accommodation to its customers, and normal warranty service procedures for the IBM machine apply. Warranty service upgrades and maintenance services Under certain conditions, IBM Integrated Technology Services repairs selected non- IBM parts at no additional charge for machines that are covered under warranty service upgrades or maintenance services. IBM Service provides hardware problem determination on non-ibm parts (for example, adapter cards, PCMCIA cards, disk drives, or memory) installed within IBM machines covered under warranty service upgrades or maintenance services and provides the labor to replace the failing parts at no additional charge. If IBM has a Technical Service Agreement with the manufacturer of the failing part, or if the failing part is an accommodations part (a part with an IBM FRU label), IBM may also source and replace the failing part at no additional charge. For all other non-ibm parts, customers are responsible for sourcing the parts. Installation labor is provided at no additional charge, if the machine is covered under a warranty service upgrade or a maintenance service. IBM hourly service rate classification One Model conversions No Machine installation Customer setup. Customers are responsible for installation according to the instructions IBM provides with the machine. Graduated program license charges apply No Licensed internal code and licensed machine code This product does not contain Licensed Internal Code or Licensed Machine Code. Educational allowance None IBM United States Hardware Announcement IBM is a registered trademark of International Business Machines Corporation 18

19 Prices For current prices, contact IBM at 888-Shop-IBM ( ) or visit Product charges The following are newly announced features on the specified models of the IBM xseries 1754 machine type. / MES/ Description Model Feature Both/ Number Number Support 1754-HC HC3 BM Local 1X8 Console Manager (LCM8) HC IBM Local 2X16 Console Manager (LCM16) 0726 The following are features already announced for the 1754 machine type. / MES/ Description Model Feature Both/ Number Number Support EMEA Long Leadtime Configurations HC Hungary CHW plant 9SH HC Guad CHW plant 9KQ HC ISTC CHW 9K2 HC RTP CHW 9NR HC Offload Manufacturing to Guadalajara HVEC HC Offload Manufacturing to RTP HVEC HC Offload Manufacturing to ISTC HC Capacity Scheduling Service HC Custom SLA Scheduling Service HC Custom Asset Tagging - Standard HC Custom Asset Tagging - Enhanced HC Request for Global Trade Number (UPC or EAN) HC IBM United States Hardware Announcement IBM is a registered trademark of International Business Machines Corporation 19

20 Custom Labeling HC Custom Palletization HC Rack Installation of 1U Component HC Rack Installation of 1U Component in idataplex HC Department of Defense UID Label HC Rack 01 HC Rack 02 HC Rack 03 HC Rack 04 HC Rack 05 HC Rack 06 HC Rack 07 HC Rack 08 HC Rack 09 HC Rack 10 HC Rack 11 HC Rack 12 HC Rack 13 HC Rack 14 HC Rack 15 HC Rack 16 HC Rack 17 HC Rack 18 HC Rack 19 HC Rack 20 HC IBM United States Hardware Announcement IBM is a registered trademark of International Business Machines Corporation 20

21 Rack 21 Rack 22 Rack 23 Rack 24 Rack 25 Rack 26 Rack 27 Rack 28 Rack 29 Rack 30 Rack 31 Rack 32 Rack 33 Rack 34 Rack 35 Rack 36 Rack 37 Rack 38 Rack 39 Rack 40 Rack 41 Rack 42 Rack 43 Rack 44 Rack 45 HC HC HC HC HC HC HC HC HC HC HC HC HC HC HC HC HC HC HC HC HC HC HC HC IBM United States Hardware Announcement IBM is a registered trademark of International Business Machines Corporation 21

22 Rack 46 Rack 47 Rack 48 Rack 49 Rack 50 Rack 51 Rack 52 Rack 53 Rack 54 Rack 55 Rack 56 Rack 57 Rack 58 Rack 59 Rack 60 Rack 61 Rack 62 Rack 63 Rack 64 Rack location U01 Rack location U02 Rack location U03 Rack location U04 Rack location U05 HC HC HC HC HC HC HC HC HC HC HC HC HC HC HC HC HC HC HC HC HC HC HC HC HC IBM United States Hardware Announcement IBM is a registered trademark of International Business Machines Corporation 22

23 Rack location U06 Rack location U07 Rack location U08 Rack location U09 Rack location U10 Rack location U11 Rack location U12 Rack location U13 Rack location U14 Rack location U15 Rack location U16 Rack location U17 Rack location U18 Rack location U19 Rack location U20 Rack location U21 Rack location U22 Rack location U23 Rack location U24 Rack location U25 Rack location U26 Rack location U27 Rack location U28 Rack location U29 Rack location U30 HC HC HC HC HC HC HC HC HC HC HC HC HC HC HC HC HC HC HC HC HC HC HC HC HC IBM United States Hardware Announcement IBM is a registered trademark of International Business Machines Corporation 23

24 Rack location U31 HC Rack location U32 HC Rack location U33 HC Rack location U34 HC Rack location U35 HC Rack location U36 HC Rack location U37 HC Rack location U38 HC Rack location U39 HC Rack location U40 HC Rack location U41 HC Rack location U42 HC Rack location A HC Rack location B HC Rack location C HC Rack location D HC Rack location E HC Rack location F HC Rack location T HC m KVM Conv Option Pack HC IBM USB Conversion Option Pack HC IBM Single Cable USB Conversion Option (UCO) HC Virtual Media Conversion Option HC m Black Cat5e Cable HC m Black Cat5e Cable IBM United States Hardware Announcement IBM is a registered trademark of International Business Machines Corporation 24

25 HC m Black Cat5e Cable HC m Yellow Cat5e Cable HC m Yellow Cat5e Cable HC m Yellow Cat5e Cable HC m Yellow Cat5e Cable HC m Yellow Cat5e Cable HC m Green Cat5e Cable HC m Green Cat5e Cable HC m Green Cat5e Cable HC m Green Cat5e Cable HC m Green Cat5e Cable HC m Blue Cat5e Cable HC m Blue Cat5e Cable HC m Blue Cat5e Cable HC m Blue Cat5e Cable HC m Blue Cat5e Cable HC Avocent DSView 3 Hub (100 Devices) HC Avocent DSView 3A Standard Pack (500 Devices) HC Avocent DSView 3 Plus Pack (2000 Devices) HC idataplex Rack Mount Kit for Console Managers HC SOFS Solution Code MFG Instruction HC SAP-BWA Solution Code MFG Instruction HC InfoSphere-BWA Solution Code MFG Instruction HC GMAS Solution Code MFG Instruction HC IBM United States Hardware Announcement IBM is a registered trademark of International Business Machines Corporation 25

26 IBW-SSD Solution Code MFG Instruction HC Cloudburst Solution Code MFG Instruction HC SoNAS Solution Code MFG Instruction HC m, 10A/ V, C13 to IEC 320-C14 Rack Power Cable HC m, 10A/ V, C13 to IEC 320-C20 Rack Power Cable HC Line cord - 4.3M, 10A/125V, C13 to NEMA 5-15P (US) HC m, 10A/ V, C13 to IEC 320-C14 Rack Power Cable HC m, 10A/ V, C13 to IEC 320-C14 Rack Power Cable HC m, 10A/120V, C13 to NEMA 5-15P (US) Line Cord HC Line cord - 1.8M, 10A/125V, C13 to NEMA 5-15P (US) HC System x idataplex Solution HC Datacenter UV Program Offering HC Datacenter UV w/ High Availability Program Offering HC Customer Solution Center Services HC e1350 Special Bid Solution Component HC xseries Datacenter Scalable Solution HC Consolidate Shipment HC e1350 Solution Component HC xseries Datacenter High Availability Solution HC TAA Compliant Order HC General Racking Solution HC No Publications Selected HC Integrate in manufacturing HC IBM United States Hardware Announcement IBM is a registered trademark of International Business Machines Corporation 26

27 Ship Uninstalled (Safety) HC Note: Following do not apply to other products in this announcement. This announcement is being used to get option/feature announced. The following is a newly announced feature on the machine types 4251, 4252, 7327, 7328, 7376, 7378, 7379, 7380, 7870, 7871, 7901, 7902, 7944, 7945, 7946, 7947 Models AC1 and MC1, and also machine type 7233 Models AC1, AC2, MC1 and MC2. / MES/ Description Model Feature Both/ Number Number Support IBM USB Key for VMware ESXi 4.1 AC MC1 AC2 MC2 The following is a newly announced feature on the machine types 4251, 4252, 7327, 7328, 7378, 7379, 7380 Models AC1 and MC1. / MES/ Description Model Feature Both/ Number Number Support IBM USB Key for VMware ESXi 4.1 AC MC1 VMware Specify AC MC1 Preload by Hardware Feature Specify AC MC1 The following is a newly announced feature on the machine type 7870 Model AC1 and MC1. / MES/ Description Model Feature Both/ Number Number Support 16GB (1x16GB, 2Rx4, 1.35V) PC3L CL9 ECC DDR3 1333MHz VLP RDIMM AC MC1 The Single Entity Offerings (SEO) Description IBM Local 1x8 Console Manager (LCM8) IBM Local 2x16 Console Manager (LCM16) SEO number 1754A1X 1754A2X OptionSEOs IBM USB Key for VMware ESXi GB (1x16GB, 2Rx4, 1.35V) PC3L CL9 ECC 41Y C0599 IBM United States Hardware Announcement IBM is a registered trademark of International Business Machines Corporation 27

28 DDR3 1333MHz VLP RDIMM Machine Part Description type Model number Console 1754 A1X 1754A1X Manager A2X 17542AX IBM USB Key for VMware ESXi GB (1x16GB, 2Rx4, 1.35V) PC3L CL9 ECC DDR3 RDIMM 1333MHz VLP RDIMM 41Y C0599 Field Plant install install MES Cables only only removal required Y/N Y/N Y/N Y/N Note: If field installed on a purchased machine, parts removed or replaced become the property of IBM and must be returned. Maintenance charges For additional information on maintenance and pricing, please contact your IBM Sales Representative or your IBM Business Partner, or call IBM-CALL ( ). For ServiceElect (ESA) maintenance service charges, contact IBM Global Services at 888-IBM-4343 ( ). IBM Global Financing IBM Global Financing offers competitive financing to credit-qualified customers to assist them in acquiring IT solutions. Offerings include financing for IT acquisition, including hardware, software, and services, from both IBM and other manufacturers or vendors. Offerings (for all customer segments: small, medium, and large enterprise), rates, terms, and availability can vary by country. Contact your local IBM Global Financing organization or visit IBM Global Financing offerings are provided through IBM Credit LLC in the United States, and other IBM subsidiaries and divisions worldwide to qualified commercial and government customers. Rates are based on a customer's credit rating, financing terms, offering type, equipment type, and options, and may vary by country. Other restrictions may apply. Rates and offerings are subject to change, extension, or withdrawal without notice. Financing solutions from IBM Global Financing can help you stretch your budget and affordably acquire the new product. But beyond the initial acquisition, our endto-end approach to IT management can also help keep your technologies current, reduce costs, minimize risk, and preserve your ability to make flexible equipment decisions throughout the entire technology life cycle. Order now To order, contact the Americas Call Centers or your local IBM representative, or your IBM Business Partner. IBM United States Hardware Announcement IBM is a registered trademark of International Business Machines Corporation 28

29 To identify your local IBM representative or IBM Business Partner, call 800-IBM-4YOU ( ). Phone: 800-IBM-CALL ( ) Fax: 800-2IBM-FAX ( ) Internet: Mail: IBM Teleweb Customer Support ibm.com Sales Execution Center, Americas North 3500 Steeles Ave. East, Tower 3/4 Markham, Ontario Canada L3R 2Z1 Reference: YE001 The Americas Call Centers, our national direct marketing organization, can add your name to the mailing list for catalogs of IBM products. Note: Shipments will begin after the planned availability date. Trademarks Electronic Service Agent and ServiceSuite are trademarks of IBM Corporation in the United States, other countries, or both. IBM, System x, BladeCenter, xseries, PartnerWorld, IntelliStation, ServicePac and ibm.com are registered trademarks of IBM Corporation in the United States, other countries, or both. Intel is a registered trademark of Intel Corporation or its subsidiaries in the United States and other countries. Other company, product, and service names may be trademarks or service marks of others. Terms of use IBM products and services which are announced and available in your country can be ordered under the applicable standard agreements, terms, conditions, and prices in effect at the time. IBM reserves the right to modify or withdraw this announcement at any time without notice. This announcement is provided for your information only. Additional terms of use are located at For the most current information regarding IBM products, consult your IBM representative or reseller, or visit the IBM worldwide contacts page IBM United States Hardware Announcement IBM is a registered trademark of International Business Machines Corporation 29