Passport installation Windows 8 + Firefox

Save this PDF as:
 WORD  PNG  TXT  JPG

Size: px
Start display at page:

Download "Passport installation Windows 8 + Firefox"

Transcription

1 Passport installation Windows 8 + Firefox OS Version Windows 8 System Type 32-bit and 64-bit Browser name & version Firefox 23 Before you begin Check you have Anti Virus software installed on your computer eg McAfee, Norton 360, Microsoft Security Essentials. Remove McAfee Site Advisor software for Internet Explorer if you have it installed as it will stop Passport from working. Step 1 - Check if you have 32-bit or 64-bit Windows 8 1. On the Windows Start screen, click on Desktop 2. Drag the mouse to the bottom right of the screen and bring the toolbar in from the right, click on Settings Version 2 02/01/14 Page 1

2 3. Click Control Panel 4. The All Control Panel Items window will open, click System 5. In the System section look for System type and make a note as to whether it says 32-bit or 64-bit Version 2 02/01/14 Page 2

3 Step 2 - Check if you are an Administrator on the computer 1. Right-click on the Windows Start screen, click All apps in the bottom right of the screen 2. Click Control Panel 3. The All Control Panel Items window will open, click User Accounts 4. The User Accounts window will open, check the blue box on the right for Administrator, if you see this you can go to the next step - if you see the word Standard, click Change your account type and select Administrator, log off and log back in again so the change comes into effect. Version 2 02/01/14 Page 3

4 Step 3 - Remove any existing Passport software 1. Right-click on the Windows Start screen and then click All apps in the bottom right of the screen 2. Click Control Panel then select Programs and Features 3. You now need to remove all instances of Java, Juniper and Citrix, click on the programs in the list (one at a time) then click on Uninstall or Uninstall/Change (see example below) 4. If asked Are you sure?, click Yes 5. Use the cross (X) in the top right corner to close the window. Version 2 02/01/14 Page 4

5 Step 4 - Run the Registery Cleaner 1. Open Firefox, copy and paste into the address bar and hit the Enter key on your keyboard 2. An Opening regcleaner.exe window will open, click on Save File 3. Click on the arrow in the top right of the screen then click on regcleaner.exe 4. Click Yes to the user account control prompt and Yes again to clean the Citrix client from your PC 5. Click Yes to remove the Citrix folder from Program Files on your machine Version 2 02/01/14 Page 5

6 6. Click OK to exit the Citrix Cleaner 7. Close all programs and restart your machine to make changes active. If you are unable to remove the Citrix folder from Program files using the registery cleaner, this can be done instead from the C drive. 1. Right-click on the Windows Start screen, and select All Apps in the bottom right corner of the screen 2. Click on Computer 3. The Computer window will open, double click on Local Disk (C:) Version 2 02/01/14 Page 6

7 4. Click on Program Files, right-click on the Citrix folder and then click Delete 5. Click Yes to confirm deletion. If this doesn t work, you can download the Citrix Receiver Clean-Up Utility from (click on Download, right-click on the file, then click Run as Administrator). Step 5 Update settings for Firefox NB. Firefox will block older versions of Java before you update your Firefox settings you will need to remove Java if you already have it installed, and re-install it after you have finished updating Firefox settings. 1. Open Firefox, click on the menu in the top left corner, then click on Options followed by Options Version 2 02/01/14 Page 7

8 2. The Options window will open, click on the Content tab and then in the Block pop-up windows section click the Exceptions button 3. The Allowed Sites Pop-ups window will open, in the Address of website field type *.hants.gov.uk, then click the Allow button 4. The website address will move into the white box below, next type passport.hants.gov.uk in the Address of website field and click the Allow button 5. You should now have two addresses listed under the Site heading with a status of Allow, click the Close button Version 2 02/01/14 Page 8

9 6. You will now be returned to the Options window, click on the Security tab, then click the Exceptions button next to Warn me when sites try to install add-ons 7. The Allowed Sites Add-ons Installation window will open, in the Address of website field type *.hants.gov.uk then click the Allow button, do the same with passport.hants.gov.uk both addresses will move into the white box below, you can now click Close 8. You will be returned to the Options window, click OK Version 2 02/01/14 Page 9

10 Step 6 Download and install Java 1. Open Firefox, copy and paste into the address bar and hit the Enter key on your keyboard, click Free Java Download 2. Click Agree and Start Free Download 3. The Opening jxpiinstall.exe window will open, click on Save File 4. Click on the arrow in the top right corner then click on jxpiinstall.exe Version 2 02/01/14 Page 10

11 5. A warning message will be displayed, Do you want to allow the following program to make changes to this computer, click Yes 6. The Java Setup Welcome window will open, click Install 7. If you are asked if you want to install any software (such as the Ask toolbar), un-tick the box and click Next Version 2 02/01/14 Page 11

12 8. When Java has finished installing, you will see a You have successfully installed Java message, click Close 9. You will be taken to a Verify Java page, close the page. Step 7 - Disable Java Deployment Toolkit in Firefox 1. Open Firefox, click on the menu in the top left corner, then click Add-ons 2. Click Plugins, then click on the drop down arrow next to Java Deployment Toolkit and select Never Activate, close the tab. Version 2 02/01/14 Page 12

13 Step 8 - Download and install Citrix Receiver for Windows 1. Open Firefox, copy and paste into the address bar and hit the Enter key on your keyboard, click Download Receiver for Windows 2. Read and tick I agree to the terms of the Citrix License Agreement, then click Continue 3. The Opening CitrixReceiverWeb.exe window will open, click Save File 4. Click the arrow at the top right corner of the screen then click CitrixReceiverWeb.exe Version 2 02/01/14 Page 13

14 5. A Do you want to allow the following program to make changes to this computer message will be displayed, click Yes 6. A Citrix Receiver window will open, click Install 7. Citrix Receiver will install, once it is completed you will see the Citrix Receiver icon in the bottom right corner of your screen. Step 9 - Log into Passport (installs Juniper software) 1. Open Firefox, copy and paste into the address bar and hit the Enter key on your keyboard 2. Type in your Hantsnet username, Hantsnet password, Passport PIN and token number and click Sign In NB. If this is the first time you have logged into Passport, see the information on Learn.IT ( go to Passport > Setting up Passport) 3. Wait for the security warning box to appear and tick I accept the risk and want to run this application, then click Show options and also tick Do not show this again for apps from the publisher and location above, click the Run button 4. Click Yes to install Host Checker if prompted 5. Click on the Hantsnet Desktop icon and agree to install Juniper Citrix Services Client 6. Once your Hantsnet desktop is loaded you may be prompted by a Citrix Receiver Security warning box. If you are, tick Do not ask me again for this site and then click Permit use You have now completed the installation process. Version 2 02/01/14 Page 14

Passport Installation. Windows 8 + Internet Explorer 10

Passport Installation. Windows 8 + Internet Explorer 10 Passport Installation Windows 8 + Internet Explorer 10 OS Version Windows 8 System Type 32bit and 64bit Browser Name & version Internet Explorer 10 Before you begin Make sure you have Anti Virus software

More information

Passport installation. Windows 7 + Internet Explorer 10

Passport installation. Windows 7 + Internet Explorer 10 Passport installation Windows 7 + Internet Explorer 10 OS Version Windows 7 System Type 32 bit and 64 bit Browser & version Internet Explorer 10 Before you start Check you have Anti Virus software installed

More information

Passport Installation. Windows XP + Internet Explorer 8

Passport Installation. Windows XP + Internet Explorer 8 Passport Installation Windows XP + Internet Explorer 8 OS Version Windows XP System Type 32bit or 64bit Browser & version Internet Explorer 8 Before you begin.. Make sure you have Anti Virus software installed

More information

Guide to add https://bbmy.ocbc.com as trusted site in Java 7 Update 71. Version of 23 OCBC Bank. All Rights Reserved

Guide to add https://bbmy.ocbc.com as trusted site in Java 7 Update 71. Version of 23 OCBC Bank. All Rights Reserved Velocity@ocbc Guide to add https://bbmy.ocbc.com as trusted site in Java 7 Update 71 Version 1.0 141014 1 of 23 Contents Java 7 Update 71 (difficulty logging into Velocity@ocbc)... 3 Uninstall Java Prior

More information

Disabling Microsoft SharePoint in order to install the OneDrive for Business Client

Disabling Microsoft SharePoint in order to install the OneDrive for Business Client Disabling Microsoft SharePoint in order to install the OneDrive for Business Client If you try to setup and sync your OneDrive online documents with the client software and Microsoft SharePoint opens,

More information

ATTENTION: End users should take note that Main Line Health has not verified within a Citrix

ATTENTION: End users should take note that Main Line Health has not verified within a Citrix Subject: Citrix Remote Access using PhoneFactor Authentication ATTENTION: End users should take note that Main Line Health has not verified within a Citrix environment the image quality of clinical cal

More information

Guide to add https://bbmy.ocbc.com as trusted site in Java 7 Update 55. Version of 21 OCBC Bank. All Rights Reserved

Guide to add https://bbmy.ocbc.com as trusted site in Java 7 Update 55. Version of 21 OCBC Bank. All Rights Reserved Velocity@ocbc Guide to add https://bbmy.ocbc.com as trusted site in Java 7 Update 55 Version 1.0 160414 1 of 21 Contents Java 7 Update 55 (difficulty logging into Velocity@ocbc)... 3 Uninstall Java Prior

More information

Instructions for Accessing the Hodges University Virtual Lab

Instructions for Accessing the Hodges University Virtual Lab Instructions for Accessing the Hodges University Virtual Lab Table of Contents Adding the VLAB as a Trusted Site... 3 Accessing the VLAB using Windows 8... 5 Using Internet Explorer and Windows 8 to Access

More information

How to install and use the File Sharing Outlook Plugin

How to install and use the File Sharing Outlook Plugin How to install and use the File Sharing Outlook Plugin Thank you for purchasing Green House Data File Sharing. This guide will show you how to install and configure the Outlook Plugin on your desktop.

More information

Native Banner / Java Fix

Native Banner / Java Fix Native Banner / Java Fix This help aid provides detailed instructions for removing new Java updates and installing the correct version of Java (Java version 7.40) for proper Native Banner operation. This

More information

Table of Contents. Troubleshooting Guide for Home Users

Table of Contents. Troubleshooting Guide for Home Users Table of Contents Introduction... 1 Chapter 1: System Requirements... 2 Recommended and Minimum Supported Requirements*... 2 Additional Information... 3 Internet Connectivity... 3 Tablet Compatibility...

More information

Citrix Client Install Instructions

Citrix Client Install Instructions Citrix Client Install Instructions If you are using Citrix remotely, Information Technology Services recommends updating Citrix client to the newest version available online. You must be an administrator

More information

Solving Java Related Issues with. Advanced Label Printing

Solving Java Related Issues with. Advanced Label Printing Solving Java Related Issues with Advanced Label Printing Advanced Printing (using Java) is not available using these web browsers Google Chrome v45 onwards Microsoft Edge (default browser shipped with

More information

Student SR Access from Home

Student SR Access from Home Student SR Access from Home Overview Secondary students (grades 7 12) who have a home computer with an Internet service, Microsoft Windows, and Internet Explorer can access files on their AISD H drive

More information

VPN User Guide. For Mac

VPN User Guide. For Mac VPN User Guide For Mac System Requirements Operating System: Mac OSX. Internet Browser: Safari (Firefox and Google Chrome are NOT currently supported). Disclaimer Your computer must have the system requirements

More information

Installing VPN for PC v1.3

Installing VPN for PC v1.3 Follow these instructions to access your Public/Private folders from home. Please Note: If you are having connectivity issues after installing or upgrading VPN, please refer to Troubleshooting Connectivity

More information

Citrix Remote Access Work Instructions

Citrix Remote Access Work Instructions Work Instructions Version 1.0 15 January 2010 InTACT Shared Services Centre ACT Department of Treasury Quality Management System Service Management Tools Contents Introduction... 3 Purpose... 3 Scope...

More information

Using desktop ANYWHERE

Using desktop ANYWHERE Using desktop ANYWHERE A facility for students and staff which provides access to University IT facilities from most computers which have a connection to the Internet. Using a web browser you can access:

More information

How do I use Citrix Staff Remote Desktop

How do I use Citrix Staff Remote Desktop How do I use Citrix Staff Remote Desktop September 2014 Initial Log On In order to login into the new Citrix system, you need to go to the following web address. https://remotets.tees.ac.uk/ Be sure to

More information

How to remotely access your Virtual Desktop from outside the college using VMware View Client. How to guide

How to remotely access your Virtual Desktop from outside the college using VMware View Client. How to guide How to remotely access your Virtual Desktop from outside the college using VMware View Client How to guide Author: ICT Services Version: 1.0 Date: November 2015 Contents What is the VMware View Client?...

More information

Uninstall Check Scanning software (Fujitsu S300)

Uninstall Check Scanning software (Fujitsu S300) Uninstall Check Scanning software (Fujitsu S300) Contents What software do you need to remove?... 2 Stop the I2iA and ScanSnap services... 2 Uninstall Active X controls... 4 If you have Internet Explorer

More information

Remote Desktop Web Access. Using Remote Desktop Web Access

Remote Desktop Web Access. Using Remote Desktop Web Access Remote Desktop Web Access What is RD Web Access? RD Web Access is a Computer Science service that allows you to access department software and machines from your Windows or OS X computer, both on and off

More information

Network Connect Installation and Usage Guide

Network Connect Installation and Usage Guide Network Connect Installation and Usage Guide I. Installing the Network Connect Client..2 II. Launching Network Connect from the Desktop.. 9 III. Launching Network Connect Pre-Windows Login 11 IV. Installing

More information

Install and Troubleshoot Java

Install and Troubleshoot Java 01 IG Markets Install and Troubleshoot Java Java software from Sun Microsystems is required to be installed to enable the use of IT-Finance Charts. If Java is not installed, or if there is a problem with

More information

How to Setup the Remote Access Portal on a PC

How to Setup the Remote Access Portal on a PC How to Setup the Remote Access Portal on a PC v1.0 1 P a g e Revision History: Name Date Reason Version Evan Miller April 13, 2016 Initial Version 1.0 CONTENTS System Requirements... 2 Installing Java...

More information

XEN Web Portal Instructions

XEN Web Portal Instructions XEN Web Portal Instructions Hi Everyone! Please use this document for help on accessing the new BearCom Xen Web Portal This document contains instructions for users of Internet Explorer, Firefox, Chrome

More information

MyNetFone Virtual Fax. Virtual Fax Installation

MyNetFone Virtual Fax. Virtual Fax Installation Table of Contents MyNetFone Virtual Fax MyNetFone Virtual Fax Installation... 1 Changing the SIP endpoint details for the fax driver... 11 Uninstalling Virtual Fax... 13 Virtual Fax Installation Follow

More information

PC Troubleshooting Steps

PC Troubleshooting Steps PC Troubleshooting Steps This FAQ is designed to help PC users to go through various troubleshooting steps to allow them to view the FerrisConnect Learn/Vista sites appropriately. Compatible Browsers Check

More information

Banner Frequently Asked Questions (FAQs)

Banner Frequently Asked Questions (FAQs) Banner Frequently Asked Questions (FAQs) How do I install Java?...1 Banner prompts me to download and install Java. Is this OK?....1 What Java version should I use?...2 How do I check what version of Java

More information

Remote Access Enhancements

Remote Access Enhancements Remote Access Enhancements Citrix/Epic Set-up Instructions Provided By: Akron Children s IT Department Date: 7/11/2012 Version: v6 2012 Children s Hospital Medical Center of Akron Table of Contents 1.

More information

Accessing Citrix on a MAC using OS X (Mountain Lion and Newer)

Accessing Citrix on a MAC using OS X (Mountain Lion and Newer) These instructions are specifically designed for OS X Mountain Lion and Mavericks. Earlier versions of the OS will require a different installation. These instructions assume that there are no Java, Citrix

More information

Installing Citrix for Mac

Installing Citrix for Mac Installing Citrix for Mac 1) Go to: http://receiver.citrix.com. 2) Click on Download Receiver. 3) On the bottom left hand corner of your computer screen, the Citrix Download should appear. Click on that

More information

Network Connect Installation and Usage Guide

Network Connect Installation and Usage Guide Network Connect Installation and Usage Guide I. Installing the Network Connect Client....2 II. Launching Network Connect from the Desktop.....7 III. Launching Network Connect from the IVE Credential Provider....9

More information

My computer has become infected with Malware, how do I remove it? PLEASE ENSURE ALL WORK IS SAVED AND ANY NON-ESSENTIAL PROGRAMS ARE CLOSED

My computer has become infected with Malware, how do I remove it? PLEASE ENSURE ALL WORK IS SAVED AND ANY NON-ESSENTIAL PROGRAMS ARE CLOSED My computer has become infected with Malware, how do I remove it? No Anti-Virus and/or Anti-Malware solution is 100% guaranteed to remove all threats. In the unlikely eventuality that your computer becomes

More information

How to Install the Cisco AnyConnect VPN Client. Installing Cisco AnyConnect VPN Client on Windows with the Chrome Browser (Recommended)

How to Install the Cisco AnyConnect VPN Client. Installing Cisco AnyConnect VPN Client on Windows with the Chrome Browser (Recommended) How to Install the Cisco AnyConnect VPN Client Instructions for Windows (Chrome Browser - Recommended) Instructions for Windows (Internet Explorer with Java) Instructions for Mac OS (Chrome Browser) Installing

More information

Optimal Browser Settings for Internet Explorer Running on Microsoft Windows

Optimal Browser Settings for Internet Explorer Running on Microsoft Windows Optimal Browser Settings for Internet Explorer Running on Microsoft Windows If you have Internet Explorer 7 or 8: Each time you log in to our web site, it evaluates whether you are using the same computer

More information

Citrix Receiver 11.8 for Macintosh OS X

Citrix Receiver 11.8 for Macintosh OS X 1. Document Control Record Document title Document Owner Citrix Receiver 11.8 for Macintosh OS X Rayna McKinley 2. Issue and Amendment Record Issue Date Revised by Comments 1 8/15/2013 Rayna McKinley Original

More information

VPN User Guide. For Mac

VPN User Guide. For Mac VPN User Guide For Mac System Requirements Operating System: Mac OSX. Internet Browser: Safari (Firefox and Google Chrome are NOT currently supported). Disclaimer Your computer must have the system requirements

More information

Manual of UPClink VPN.UPC.EDU (For Windows 7)

Manual of UPClink VPN.UPC.EDU (For Windows 7) Manual of UPClink VPN.UPC.EDU (For Windows 7) SYSTEM REQUIREMENTS Required software: - Windows operating Systems Windows Vista Service Pack 1 or 2 for 32/64 bits Windows 7 for 32/64 bits Windows XP Professional

More information

BIGPOND ONLINE STORAGE USER GUIDE Issue 1.1.0-18 August 2005

BIGPOND ONLINE STORAGE USER GUIDE Issue 1.1.0-18 August 2005 BIGPOND ONLINE STORAGE USER GUIDE Issue 1.1.0-18 August 2005 PLEASE NOTE: The contents of this publication, and any associated documentation provided to you, must not be disclosed to any third party without

More information

Mercy s Remote Access Instructions

Mercy s Remote Access Instructions Mercy s Remote Access Instructions ~~~~~~~~~~~~~~ Section A Windows 2000 / XP ~~~~~~~~~~~~~~ I. Install Meditech............................... A1 II. Install VPN Client............................. A3

More information

Cox Business Online Backup. Download Instructions for Mac and Windows

Cox Business Online Backup. Download Instructions for Mac and Windows Cox Business Online Backup Download Instructions for Mac and Windows February 2014 Table of Contents Table of Contents Downloading Cox Business Online Backup on a Mac... 1 Downloading Cox Business Online

More information

Installing the Citrix Receiver for Windows desktop or laptop

Installing the Citrix Receiver for Windows desktop or laptop Installing the Citrix Receiver for Windows desktop or laptop Application Based (Citrix.com) RemoteAccess is the University's new service allowing you to access your University IT systems from anywhere

More information

Portal Instructions for PC

Portal Instructions for PC Portal Instructions for PC Table of Contents Introduction... 1 Preparing Internet Explorer... 2 Advanced Access Instructions... 2 Adding https://*.nyumc.org to the trusted sites... 2 Setting the Default

More information

2010 Outlook Web App Client Overview

2010 Outlook Web App Client Overview 2010 Outlook Web App Client Overview The upgrade to Microsoft Exchange 2010 includes an updated web-based e-mail client, OWA. OWA stands for Outlook Web App and gives you access to your district e-mail

More information

Citrix Desktop for Home Computers Windows 10 Instructions

Citrix Desktop for Home Computers Windows 10 Instructions Citrix Desktop for Home Computers Windows 10 Instructions You can use Citrix to create and access a virtual work desktop from your home computer. Step 1 Uninstall: To install the newest version of Citrix

More information

Senior Systems Cloud Services

Senior Systems Cloud Services Senior Systems Cloud Services In this guide... Senior Systems Cloud Services 1 Cloud Services User Guide 2 Working In Your Cloud Environment 3 Cloud Profile Management Tool 6 How To Save Files 8 How To

More information

VPN User Guide. For PC

VPN User Guide. For PC VPN User Guide For PC System Requirements Operating System: Windows XP, Windows Vista, or Windows 7. (Windows 8 is not officially supported, but does work for some users.) Internet Browser: Internet Explorer

More information

Remote Access Services Microsoft Windows - Installation Guide

Remote Access Services Microsoft Windows - Installation Guide Remote Access Services Microsoft Windows - Installation Guide Version 3.1 February 23, 2015 1 P age Contents GETTING STARTED... 3 JAVA VERIFICATION, INSTALLATION, AND CONFIGURATION... 3 Windows XP... 3

More information

1. Right click using your mouse on the desktop and select New Shortcut.

1. Right click using your mouse on the desktop and select New Shortcut. offers 3 login page styles: Standard Login, List Login or Quick Time Punch. Each login page can be saved as a shortcut to your desktop or as a bookmark for easy fast login access. For quicker access to

More information

Citrix : Remediation - MAC

Citrix : Remediation - MAC Citrix : Remediation - MAC Key Points: 1. 2. 3. 4. 5. 6. 7. Understanding End Point Scan Analysis Supported anti-virus and firewall products Configuring AVAST/SOPHOS and the Mac OS X Firewall Installing

More information

Internet Browsers. 3. Ensure the Java Plugin is enabled for the browser in question.

Internet Browsers. 3. Ensure the Java Plugin is enabled for the browser in question. Internet Browsers Currently, there are two browsers supported by MICROS for use with mymicros.net. They are Internet Explorer (versions 8-11) and Mozilla Firefox (current versions). These are supported

More information

MiraCosta College now offers two ways to access your student virtual desktop.

MiraCosta College now offers two ways to access your student virtual desktop. MiraCosta College now offers two ways to access your student virtual desktop. We now feature the new VMware Horizon View HTML access option available from https://view.miracosta.edu. MiraCosta recommends

More information

Joining an XP workstation to a domain Version 1.00

Joining an XP workstation to a domain Version 1.00 Joining an XP workstation to a domain Version 1.00 All Windows XP Professional workstations need to be joined to a domain to function as part of the domain security environment. Need to Know TM 1. To join

More information

CYC Application Portal FAQs

CYC Application Portal FAQs CYC Application Portal FAQs Q. Which computers can I access the applications from? A. A personal computer (PC or Laptop). Q. Is any special software required to connect? A. Your PC needs to have either

More information

Henry Ford Health System Employee Portal Access. Apple Macintosh Version

Henry Ford Health System Employee Portal Access. Apple Macintosh Version Henry Ford Health System Employee Portal Access Apple Macintosh Version Programs to install before visiting the Henry Ford Health System (HFHS) Employee Portal for the first time: Disclaimer: This documentation

More information

This document shows new Citrix users how to set up and log in to their Citrix account.

This document shows new Citrix users how to set up and log in to their Citrix account. Citrix Set up Set up and Log in to Citrix Objective: This document shows new Citrix users how to set up and log in to their Citrix account. Procedure This document shows you how to set up and log in to

More information

VASS Browser Book for WINDOWS 7 Internet Explorer 10 Compatibility mode (32 bit)

VASS Browser Book for WINDOWS 7 Internet Explorer 10 Compatibility mode (32 bit) VASS Browser Book for WINDOWS 7 Internet Explorer 10 Compatibility mode (32 bit) Windows 7 Internet Explorer 10 1 Table of Contents Introduction... 3 Contacts... 3 Required Browser Settings... 4 The VASS

More information

P a g e From the start screen press Ctrl + Alt + Delete. 2. The CPCC Acceptable Use Policy for College Technologies will show.

P a g e From the start screen press Ctrl + Alt + Delete. 2. The CPCC Acceptable Use Policy for College Technologies will show. This tutorial is meant to help guide you through the process of logging into a computer and then logging into the Student Virtual Lab for assistance. It will walk you through the entire process of logging

More information

Symphony MAC Workflows Installation Instructions. Updated July 2, Hardware & Software requirements 2. Checking your Java Version 3

Symphony MAC Workflows Installation Instructions. Updated July 2, Hardware & Software requirements 2. Checking your Java Version 3 Symphony 3.4.1 MAC Workflows Installation Instructions Updated July 2, 2012 Hardware & Software requirements 2 Checking your Java Version 3 Installing Workflows (Clean Install) 4-7 Uninstalling MAC Workflows

More information

Contents. VPN Instructions. VPN Instructions... 1

Contents. VPN Instructions. VPN Instructions... 1 VPN Instructions Contents VPN Instructions... 1 Download & Install Check Point VPN Software... 2 Connect to FPUA by VPN... 6 Connect to Your Computer... 8 Determine Your Machine Type... 10 Identify 32-bit

More information

Use of the SSL VPN requires a Mac with a broadband Internet connection and the following minimum requirements:

Use of the SSL VPN requires a Mac with a broadband Internet connection and the following minimum requirements: We highly recommend that you use a Windows computer to connect to the DPH WebConnect website. Macintosh computers are not recommended and not supported by DPH IT. Although we have been able to successfully

More information

Uninstalling Old Browser & Installing New Browser for Testing Macs with OS 10.6, 10.7, 10,8, 10.9 and 10.10

Uninstalling Old Browser & Installing New Browser for Testing Macs with OS 10.6, 10.7, 10,8, 10.9 and 10.10 Uninstalling Old Browser & Installing New Browser for Testing Macs with OS 10.6, 10.7, 10,8, 10.9 and 10.10 For Macs (Laptops and/or Desktops) that were used for testing last year, they may have a separate

More information

Overview 1. Minimum Requirements for Physician Remote Access - Clinical

Overview 1. Minimum Requirements for Physician Remote Access - Clinical Table of Contents Overview 1 Minimum Requirements for Physician Remote Access - Basic Minimum Requirements for Physician Remote Access - Clinical 1 1 Launching Physician Basic Remote Access 2 Using Basic

More information

Authorware Install Directions for IE in Windows Vista, Windows 7, and Windows 8

Authorware Install Directions for IE in Windows Vista, Windows 7, and Windows 8 Authorware Install Directions for IE in Windows Vista, Windows 7, and Windows 8 1. Read entire document before continuing. 2. Close all browser windows. There should be no websites open. If you are using

More information

Recommended Settings for PACS HRS-d/eJacket via Remote Access

Recommended Settings for PACS HRS-d/eJacket via Remote Access The Main Line Health (MLH) system can be accessed through the Internet using the MLH Extranet Portal. The Extranet Portal gives users access to the MLH Intranet, PACS Horizon RadStation Distributed (HRS-d),

More information

Internet Explorer Browser Clean-up

Internet Explorer Browser Clean-up Follow the steps below to determine your Internet Explorer version number and access browser clean-up procedures specific to your version. 1. From Internet Explorer, click the Help menu and choose About

More information

Dynamics CRM 2011 Outlook Configuration Guide With Windows XP

Dynamics CRM 2011 Outlook Configuration Guide With Windows XP Dynamics CRM 2011 Outlook Configuration Guide With Windows XP With migrating to a new version of CRM, one of the side-affects is that the Outlook Integration Client has also been updated and needs to be

More information

Refog. Keylogger & Personal Monitor. for Mac OS X. Quick Start Refog

Refog. Keylogger & Personal Monitor. for Mac OS X. Quick Start Refog Refog Keylogger & Personal Monitor for Mac OS X Quick Start 2009-2011 Refog Contents Advisory!... 3 What s this App?!... 3 System Requirements!... 4 How to Use!... 4 Installation!... 5 How to Launch!...

More information

Internet Explorer 7. Getting Started The Internet Explorer Window. Tabs NEW! Working with the Tab Row. Microsoft QUICK Source

Internet Explorer 7. Getting Started The Internet Explorer Window. Tabs NEW! Working with the Tab Row. Microsoft QUICK Source Microsoft QUICK Source Internet Explorer 7 Getting Started The Internet Explorer Window u v w x y { Using the Command Bar The Command Bar contains shortcut buttons for Internet Explorer tools. To expand

More information

Vodafone PC SMS 2010. (Software version 4.7.1) User Manual

Vodafone PC SMS 2010. (Software version 4.7.1) User Manual Vodafone PC SMS 2010 (Software version 4.7.1) User Manual July 19, 2010 Table of contents 1. Introduction...4 1.1 System Requirements... 4 1.2 Reply-to-Inbox... 4 1.3 What s new?... 4 2. Installation...6

More information

Argus Direct add-in for spreadsheets - Installation Guide

Argus Direct add-in for spreadsheets - Installation Guide Argus Direct add-in for spreadsheets - Installation Guide The add-in enables you to download Argus data that you are permissioned for directly in Excel spreadsheets. The spreadsheet can be refreshed to

More information

Installation Guide for Kurzweil 3000 Web License (Visual Walkthrough) Windows Version 14

Installation Guide for Kurzweil 3000 Web License (Visual Walkthrough) Windows Version 14 Installation Guide for Kurzweil 3000 Web License (Visual Walkthrough) Windows Version 14 Follow the instructions in this guide to download, install, and get started with Kurzweil 3000 Web License (K3000).

More information

Table of Contents. Speedi WIN Online Page 1 of 44 Speedi-WIN Online Install Instructions

Table of Contents. Speedi WIN Online Page 1 of 44 Speedi-WIN Online Install Instructions Speedi WIN Online Page 1 of 44 Speedi-WIN Online Install Instructions Table of Contents Logging on to Speedi-WIN Online... 3 Installing Citrix Receiver... 7 Launching Speedi-WIN Online... 11 Existing Speedi-WIN

More information

Rev. 06 JAN. 2008. Document Control User Guide: Using Outlook within Skandocs

Rev. 06 JAN. 2008. Document Control User Guide: Using Outlook within Skandocs Rev. 06 JAN. 2008 Document Control User Guide: Using Outlook within Skandocs Introduction By referring to this user guide, it is assumed that the user has an advanced working knowledge of Skandocs (i.e.

More information

Java Update Document (Microsoft Internet Explorer Windows XP)

Java Update Document (Microsoft Internet Explorer Windows XP) Java Update Document (Microsoft Internet Explorer Windows XP) Attention: - Upgrade is not required if Java Version 6 is currently installed. Only follow the below guide if Java Version 7 is installed and

More information

Preparing your MAC Computer to access QuickBooks Hosted with the Citrix Receiver or Online Plugin

Preparing your MAC Computer to access QuickBooks Hosted with the Citrix Receiver or Online Plugin Please Note: While we try to provide you with the solution you need, we can t promise that the information set out below is totally error free or will necessarily resolve any problem you may have. Preparing

More information

ICT Services Guide to accessing your documents from home.

ICT Services Guide to accessing your documents from home. ICT Services Guide to accessing your documents from home. What does this do? This will allow you to access your College PC My Documents folder and the Student Shared Drive from outside the College. You

More information

Connecting to LRDC Fileserver Remotely Using Windows Vista/7 & SRemote VPN

Connecting to LRDC Fileserver Remotely Using Windows Vista/7 & SRemote VPN Connecting to LRDC Fileserver Remotely Using Windows Vista/7 & SRemote VPN October 2013 In order to access the LRDC file server remotely/off campus, or from Wireless Pittnet, you must first authenticate

More information

extranet.airproducts.com Windows XP Client Configuration

extranet.airproducts.com Windows XP Client Configuration extranet.airproducts.com Windows XP Client Configuration To successfully connect to the Air Products extranet.airproducts.com website and have full functionality, the client computer needs to have the

More information

Cleaning your Windows 7, Windows XP and Macintosh OSX Computers

Cleaning your Windows 7, Windows XP and Macintosh OSX Computers Cleaning your Windows 7, Windows XP and Macintosh OSX Computers A cleaning of your computer can help your computer run faster and make you more efficient. We have listed some tools and how to use these

More information

Citrix for Mac Installation

Citrix for Mac Installation While some MCPS applications run on Macintosh computers, other applications do not function properly. One method to get these applications (such as Outlook and Special Education s O/SS) is to add a mini-program

More information

Guide to accessing Anytime Access via a VASCO token on a Windows 7 or Vista device.

Guide to accessing Anytime Access via a VASCO token on a Windows 7 or Vista device. ICT Help Sheet Guide to accessing Anytime Access via a VASCO token on a Windows 7 or Vista device. What is Anytime Access This help sheet contains the 5 step process required to access Anytime Access if

More information

Internet Explorer 7. Internet Explorer 8/9

Internet Explorer 7. Internet Explorer 8/9 Internet Explorer 7 1. Select "Internet Options" by clicking "Tools" on your browser's toolbar. 2. Under the "General" tab, in the "Browser History" area, click "Delete." 3. Click on the Delete Files button

More information

MITA VPN Client Software Installation Guide

MITA VPN Client Software Installation Guide 01. Introduction Welcome to the Installation of MITA Virtual Private Network Installation Guide. The system allows access to the MAGNET services from your Internet connection in a secure manner. Before

More information

Remote Access. Remote Access Start-up Guide. Non Cheshire East Council PC s/laptops. Page 0

Remote Access. Remote Access Start-up Guide. Non Cheshire East Council PC s/laptops. Page 0 Remote Access Remote Access Start-up Guide Non Cheshire East Council PC s/laptops Page 0 Page 1 1. Getting Started NGD provides easy access to all your Cheshire East documents and applications whilst not

More information

educ Office 365 email: Remove & create new Outlook profile

educ Office 365 email: Remove & create new Outlook profile Published: 29/01/2015 If you have previously used Outlook the with the SCC/SWO service then once you have been moved into Office 365 your Outlook will need to contact the SCC/SWO servers one last time

More information

Check current version of Remote Desktop Connection for Mac.. Page 2. Remove Old Version Remote Desktop Connection..Page 8

Check current version of Remote Desktop Connection for Mac.. Page 2. Remove Old Version Remote Desktop Connection..Page 8 CONTENTS SECTION 1 Check current version of Remote Desktop Connection for Mac.. Page 2 SECTION 2 Remove Old Version Remote Desktop Connection..Page 8 SECTION 3 Download and Install Remote Desktop Connection

More information

mystanwell.com Installing Citrix Client Software Information and Business Systems

mystanwell.com Installing Citrix Client Software Information and Business Systems mystanwell.com Installing Citrix Client Software Information and Business Systems Doc No: 020/12 Revision No: Revision Date: Page: 1 of 16 Contents Overview... 3 1. Microsoft Internet Explorer... 3 2.

More information

SYSTEM CHECK FREQUENTLY ASKED QUESTIONS

SYSTEM CHECK FREQUENTLY ASKED QUESTIONS SYSTEM CHECK FREQUENTLY ASKED QUESTIONS 1. With which browser is TOEIC OLPC compatible? 2. Logging out 3. System Checks With which browser is TOEIC OLPC compatible? TOEIC OLPC is compatible with the following

More information

Downloading, Installing, and Updating Sophos Anti-Virus

Downloading, Installing, and Updating Sophos Anti-Virus Downloading, Installing, and Updating Sophos Anti-Virus Part 1: Downloading Sophos Anti-Virus 1) Open your Internet browser and go to www.bol.ucla.edu. *Only use Chrome or Firefox to download this installation.

More information

Creating A New Yahoo Account 1. Type mail.yahoo.com in the address box of the browser and the sign in screen below will appear. 2. Click Sign up now.

Creating A New Yahoo Account 1. Type mail.yahoo.com in the address box of the browser and the sign in screen below will appear. 2. Click Sign up now. Creating A New Yahoo Account 1. Type mail.yahoo.com in the address box of the browser and the sign in screen below will appear. 2. Click Sign up now. 3. The screen below will appear to allow you to choose

More information

What is OneDrive for Business at University of Greenwich? Accessing OneDrive from Office 365

What is OneDrive for Business at University of Greenwich? Accessing OneDrive from Office 365 This guide explains how to access and use the OneDrive for Business cloud based storage system and Microsoft Office Online suite of products via a web browser. What is OneDrive for Business at University

More information

Akin Gump Strauss Hauer & Feld LLP Remote Access Resources

Akin Gump Strauss Hauer & Feld LLP Remote Access Resources Akin Gump Strauss Hauer & Feld LLP Remote Access Resources Firm Laptop Windows Home PC Mac Computer Apple ipad Android Devices Exit akingump.com 2013 Akin Gump Strauss Hauer & Feld LLP Checkpoint VPN (Firm

More information

ARCHER & GREINER. Citrix Client Install Instructions - For ALL Citrix Users. BigHand Client Install Instructions - For BigHand Users Only

ARCHER & GREINER. Citrix Client Install Instructions - For ALL Citrix Users. BigHand Client Install Instructions - For BigHand Users Only ARCHER & GREINER Citrix Client Install Instructions - For ALL Citrix Users BigHand Client Install Instructions - For BigHand Users Only Table of Contents Citrix Client Install Instructions - For ALL Citrix

More information

Hosted Service Tips and Troubleshooting

Hosted Service Tips and Troubleshooting Hosted Service Tips and Troubleshooting Table of Contents General Tips... 2 Add the Login page to your Internet Explorer s list of Trusted Sites... 2 Uninstall/Reinstall the Citrix online plug-in... 3

More information

VPN AnyConnect User Guide

VPN AnyConnect User Guide VPN AnyConnect User Guide For Mac and Windows System Requirements Strong Internet Connection Windows 7 or greater / MAC OS 10.6 or greater SecureAuth OTP client installed on either your computer or mobile

More information

IT Quick Reference Guides Installing Office 365 from Kivuto Solutions

IT Quick Reference Guides Installing Office 365 from Kivuto Solutions IT Quick Reference Guides Installing Office 365 from Kivuto Solutions Software Guides This guide covers the installation process for Office 365 purchased from Kivuto Solutions (MEEC). Please note that

More information

USING THE LEWIS UNIVERSITY VPN

USING THE LEWIS UNIVERSITY VPN USING THE LEWIS UNIVERSITY VPN This document will explain how to connect to and use the Lewis University Virtual Private Network (VPN). LOGGING INTO THE VPN: 1. Launch Internet Explorer by double clicking

More information

Microsoft Windows Installation and Troubleshooting Guide

Microsoft Windows Installation and Troubleshooting Guide Remote Access Services Microsoft Windows - Installation and Troubleshooting Guide Version 2.1 February 19, 2013 1 P age TABLE OF CONTENTS 1 MICROSOFT WINDOWS XP INSTALLATION PROCEDURES... 3 2 MICROSOFT

More information