Software Update Simplified Operating Procedure SH902i SH902iS SH902iSL SH901iC SH901iS SH702iD SH700i SH700iS SH851i SH506iC

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1 Software Update Simplified Operating Procedure SH902i SH902iS SH902iSL SH901iC SH901iS SH702iD SH700i SH700iS SH851i SH506iC Refer to Updating Software of the user s guide for details. Note that the actual screens and key shapes may differ in this manual depending on the purchased model. Precautions and details on software update Check for FOMA terminal software updates. If necessary, use packet transmission* to download software and update. * There is no packet transmission charge for updating software. Check the DoCoMo web page or お 知 らせ (News) on i Menu for updates. When updating, select Now update or Reserve. Now update : Update immediately. Reserve : Software updates automatically on set date and time. Software is updated even when host for i-mode is changed to a custom host. Recharge battery before updating software. Software cannot be updated during the following conditions. Date and time are not set Battery icon is # or $ During a call/outside the service area While in Self mode Connected to an external device All lock is set Multi easy Lock is set i-mode is locked (SH506iC) PIM is locked (SH902i, SH902iS, SH902iSL, SH702iD) If PIN code is set to ON and software is updated, PIN code input screen appears after automatic reload. Correct PIN code must be entered to make/receive calls and use other communications functions. Downloading and rewriting software may take time. Other functions cannot be used while updating. (Receiving voice calls is possible.) While updating software, received i-mode mail and Message R/F are held at i-mode center. Received SMS is held at SMS center. If i-mode mail or Message R/F is held at i-mode center, W/G/I appears but will disappear when software is reloaded after update. In addition, even if Receive option is set to ON and mail is received during software update, notices may not appear on the display after update is completed. Mail and messages are held at i-mode center. During software update, the handset makes an SSL connection with the server (DoCoMo site). Set the Root Certificate to valid. (The default setting is Enable. Refer to Enabling/Disabling CA Certificates in the user s guide.) It is recommended to update software at a location with a strong signal (three bars for the antenna icon). If signal status becomes weak or download is interrupted when downloading software, update software again in a location with good signal conditions. If software has already been uploaded, No update is needed. Please continue to use as before appears when software update is checked. When updating software, information about handset (model and serial number) is sent to the server (DoCoMo software update server). Sent information is only used for software update. 1

2 Do not remove the battery pack while the software is updating. Failure to update software may occur. Software can be updated even if handset contains phonebook, camera or download data. However, DoCoMo cannot protect data that could be lost due to malfunction, damage, water leakage and so on. It is recommended that important data be backed up (Refer to Backing Up FOMA Terminal Handset Data and Data Link Software in the user s guide for details.) before updating. (Note that some data, such as downloaded data, cannot be backed up.) If software update fails, Rewrite failed appears and all operations are not available. In this case, bring FOMA terminal to a repair counter that DoCoMo specifies. Start software update. (Refer to the user s guide.) Check for FOMA terminal software updates. Generally No update is needed. Please continue to use as before appears. Display screen Select 1 Now update (Update immediately) Refer to Updating Software Immediately in the user s guide. Select 2 Reserve (Software updates automatically on set date and time) Refer to Updating Software Later in the user s guide. 2

3 Starting Software Update 1. In stand-by, perform the following key operations. Model SH902i, SH902iS, SH901iC, SH90iS, SH506iC, SH851i* SH902iSL*, SH702iD SH700i, SH700iS Operation Press t38. Press t3#. Press t3ot. *Switch to the Full menu before performing operations. 2. Enter terminal security code (four to eight digits) and press t. Numbers are masked with asterisks. The default setting is If battery level is insufficient when software update warning screen is shown, press 2 [Cancel]. Fully charge battery and try again. 3. Press 1 [OK]. 4. Select OK and press t. 5. Select OK and press t. When updating software, information about handset (model and serial number) is sent to the server (DoCoMo software update server). Sent information is only used for software update. When updating is not necessary, No update is needed. Please continue to use as before appears. Press t and resume operations. When updates are necessary, Update is needed appears. Select Now update or Reserve. Press H to cancel. 3

4 Updating Software Immediately (Now Update) 1. Start Software update (Refer to the user s guide for details.) and press 1 [Now update]. Software download starts. Software is automatically updated without selecting menus. Press 3 [Cancel] to not update. Approx. five seconds, or press t [Agree]. For Reserve, screen appears after Establishing SSL session (Authenticating) appears. Approx. five seconds, or press t [Agree]. Power automatically turns off then on. After approx. five seconds, power automatically turns off then on. Keys will not respond. Update cannot be canceled. *2 *2 After Checking if update is fully complete appears, next screen appears immediately. 4

5 A screen asking to end or not appears if H is pressed. If download is aborted, data downloaded up to that point is deleted. (Cannot operate during software rewrite.) When Server is busy appears after Negotiating, press 1 [Reserve]. For subsequent operations: Steps 2 to 4 Updating Software Later (Reserve) shown below. Press 2 [Cancel] to not reserve. A screen appears prompting to stop. To stop, select Yes and press t. 2. Press t [Agree]. Note When Preparing update. Please wait, Software update, Software Update Rewriting or Rewriting is complete. Ready to reload? appears during steps 1 and 2, the handset status is the same as when outside the service area and calls cannot be answered. Calls can be answered in other screens. The previous screen reappears when the call is ended. While performing steps 1 and 2, received i-mode mail and Message R/F are held at i-mode center. Received SMS is held at SMS center. When Update complete or Check update appears in stand-by after software update, press t. If terminal security code (four to eight digits) is entered when software update is incomplete, a message stating so appears. Press t and retry update. Updating Software Later (Reserve) Set date and time to update software when downloading takes too much time or the server is extremely congested. 1. Perform steps 1 to 5 on P. 3 and press 2 [Reserve]. Schedule selection screen appears. The time and date are the same as the server time. To cancel operation, in steps 1 to 4, press H, select Yes and press t. 2. Select preferred date/time and press t. A confirmation screen appears. Alternatively, select the date and time after selecting Other date/time and accessing the server. Select the date and press t, then select the time and press t. In the screen to select times, schedule status appears as : Avail and : Limited for each time slot. Select a time and press t to reconnect to the server and show schedule candidates. Select a schedule and press t. 3. Select Yes and press t. The preferred date/time is reserved. 4. Press t [Agree]. 5

6 Note Incoming calls can be received during the above operation. The previous screen reappears when the call is ended. Received i-mode mail and Message R/F are held at i-mode center. Received SMS is held at SMS center. When the Reserved Date and Time Arrives The screen on the left appears in the stand-by display. Software update will automatically start. Software will not update if the handset is turned off when the reserved time arrives. Refer to step 1 of Updating Software Immediately (Now Update) for subsequent operations. After approximately five seconds or pressing t [Agree], software update automatically starts. Before software updates, make sure the handset is in a place with a strong signal. Software is not updated if the battery icon is # or $. Software is not updated if the handset at the reserved date and time is performing functions such as sending mail, i-mode, i-αppli, using menus, connecting to an external device, or is in Self mode/all lock/pim lock/omakase lock. When receiving mail, software update begins after mail reception is completed. If the alarm or another function takes place at the same time (any time excluding Auto manner mode disable), alarm or the function is prioritized and software is not updated. When the FOMA terminal is turned off at the reserved date and time for software update or when the FOMA terminal is turned off right after the update starts, the update will be canceled. If a call is in progress at the set date and time for software update, software update starts when returning to stand-by within ten minutes. Software is not updated if ten minutes pass before returning to stand-by. If Delete all data (Delete user data) (Refer to Deleting All Saved Data in the user s guide for details.) is performed after reservation is completed, the reservation is canceled. Reserve the software update again. 6

7 Confirming/Changing/Canceling Reservation 1. In stand-by, press t38, enter terminal security code (four to eight digits) and press t. Reserved date and time appears. To confirm Press 1. To change To cancel Press 2 OK t. Preferred date screen appears. Refer to Updating Software Later in the user s guide for subsequent operations. Press 3 Yes t OK t t after The reservation is canceled appears. Note Incoming calls can be received during the above operation. The previous screen reappears when the call is ended. Received i-mode mail and Message R/F are held at i-mode center. Received SMS is held at SMS center. 7