1 RESIDENTIAL ALCOHOL & DRUG DETOXIFICATION EQUINOX BROOK DRIVE Equinox Brook Drive is a residential detoxification and stabilisation service for men and women, 18 and over. We have over 20 years of clinical excellence and are CQC registered. For enquiries, please call Equinox Brook Drive, 124 Brook Drive, London SE11 4TQ We offer detoxifi cation programmes for any combination of alcohol, heroin, cocaine, crack cocaine, benzodiazepines, cannabis, amphetamines and new psychoactive substances. We accept direct referrals UK-wide into our central London service, located near Elephant & Castle and London Bridge transport links. Equinox Care is a member of the Social Interest Group
2 WHAT OUR SERVICE USERS SAY Good place, nice people, very careful staff. I had time to share my problems. I felt safe. I really enjoyed the groups here. They helped me to work out why I ve been using drugs. It was a very good detox and the cravings soon stopped. I am just glad Brook Drive exists. EQUINOX BROOK DRIVE: THE SERVICE YOU CAN EXPECT FROM US Equinox Brook Drive is at the forefront of detox and recovery provision. We help people return to or fi nd the quality of life, so often lost to addiction. We achieve this by meeting the increased complexity of our service users needs, through our progressive clinical excellence and by responding fl exibly to the needs of our clients and commissioners. Our continuous improvement is informed by service user and staff feedback, fully supported by a safe, friendly and inclusive environment, thanks to our excellent team. Building on over two decades of service provision, we maintain our position within this competitive sector by attaining excellence in CQC inspections, achieving 85% of planned outcomes, being fi nancially stable and growing the number of commissioning bodies. MICHAEL TWAMLEY - Service manager WHAT OUR COMMISSIONERS SAY Brook Drive has built a good reputation across Hertfordshire and is one of the preferred providers, highly effective and quality provision for service users. Hertfordshire County Council Good, fast service with good outcomes. You always keep us in the loop. London Borough of Southwark You are uncomplicated to liaise with, willing to receive feedback and you address issues as they arise. London Borough of Lambeth EQUINOX BROOK DRIVE: YOUR PERSONALISED SERVICE CHECKLIST We welcome people with a wide range of needs: multiple drug & alcohol use diagnosed mental health conditions people at risk of DV full access for people with physical disabilities (including lift) women only rooms & lounge complex needs beds for mobility issues, serious risk of seizures, mental health requirements and higher observation protocols comfortable private rooms Highly individual treatment packages and recovery plans: range of detoxifi cation regimes sessions group work programme health information sessions motivational strategies recovery meetings in-house chef (catering for all dietary needs) complementary therapies (reiki, shiatsu, acupuncture, Indian head massage, refl exology) recreational facilities (including pool table, TV lounges, garden area, computer facilities) support from volunteers & peer mentors strong referral pathways into residential rehab Clinical excellence: CQC registered longstanding partnership with local GP surgery consultant psychiatrist (clinical governance lead) 24/7 nursing staff 24/7 on call GP phlebotomist TB screening BBV screening NRT provision Supportive stays from 10 days to 6 weeks: we help clients maintain links with family and friends clients can bring pets great transport links Flexible funding & reporting options: statutory and privately funded clients employer-funded clients OT and private medical insurance liaison & reporting available (with client consent) VERY COMPETITIVE PRICING: CALL MICHAEL TWAMLEY ON FOR DETAILS.
3 EQUINOX BROOK DRIVE: THE STORY OF OUR SERVICE I was almost at death s door My psychiatrist said, alcohol is a depressant, you ve got to stop SUSAN, 58 - Service user I suffer from chronic dysthymia. I have arthritis and Raynaud s, which makes my hands and feet go white and swell. I was drinking 8-10 cans of lager a day, sometimes 2 bottles of wine on top. I tried to cut down but I couldn t stick to it. I got the referral to come for detox because I knew my psychiatrist was right about the drink. I couldn t leave my dog, Fifi, so it was great I could bring her here. She even pines for me when I go for my meals here! All the clients have really taken to Fifi, she s a great help. SPIROS, 42 - Service user Crystal meth and GBL were my drugs of choice I took them together. The crystal meth was habitual, but the GBL, I was fi rmly addicted. There were deaths in my family that were big triggers for my drug use and my relationship ended. I partied more after that. I was spending every penny on drugs. I sold a camera of mine and I was borrowing money. When I started using needles, it scared me. I had avoided learning how to prepare needles for a long time, but the addiction got stronger. I was putting myself in more dangerous situations and it felt like there was no escape. I was sick and tired of the rollercoaster ride of drug abuse. I m under no illusions anymore that I can control this. I absolutely can t. I took the detox medication for 6 days here and I had a vitamin injection. The fi rst few days I was tired, but after that I was okay. The staff are brilliant, they are always there to talk to you. I ll be able to work better with the psychiatrist now and I should get a CPN. I m out of a bad relationship, I ve moved to a bungalow and I ve made good friends who don t drink much. I want to keep busy, get a new voluntary job. I ve suffered with isolation for a long time because I drank at home so I m really glad I ve done this. The clinical detox here has been very good. I cannot fault it. I saw the GP here with a manager. They carefully navigated my detox regime for coming off GBL. It took a few days to adjust but I started to talk to people here, which was empowering. The staff support has been great. They are very professional and reasonable. They have compassion and skill in talking me through the bumps I hit. Peer support has been amazing too. I was so isolated before I came here, stuck in my fl at but I ve found some kindred spirits. I ve also been to pretty much all the support groups available here, including the AA, CA and NA meetings in the building. This place has really worked for me. I m going on to rehab for 3 months and I m looking forward to that. We make people feel welcome and safe here ELAINE - Substance misuse nurse I ve worked at Equinox Brook Drive for 12 years. Where people are anxious, we support and reassure them. We do an initial assessment with people in their room. We get complete clarity on their physical and mental health, to ensure we have an accurate history which tallies with their referral form. We go through people s belongings when they come in, so we explain our procedures. We monitor people closely for alcohol and drug withdrawals and we start their alcohol detoxifi cation regime. Our GP always assesses people the day after admission, to ensure they have all the correct medication in place and to undertake any further investigations. Where people are unwell, staff members are allocated to service users to monitor them throughout the day. We do hourly checks on everyone, 24 hours a day. If anyone is feeling physically sick and mentally unwell, then the appropriate interventions are quickly put in place.
4 ANA - Massage therapist Equinox Brook Drive is my favourite place to work with clients I ve worked as a massage therapist for 11 years here. I do 18 sessions per week, across 3 days. I do three different kinds of massage, all based in shiatsu: face and head massage; neck and shoulder massage; and full body massage. It s a time for our clients to forget about anything going on, to focus on themselves. Many people who come here aren t in great physical health or have had falls or other injuries, sustained due to their addiction. Most clients are really grateful to have massage therapy. It helps with physical pain, poor circulation, insomnia, swellings and anxiety reduction. For almost half of our clients, this is the fi rst time they ve ever had a massage. TITANIA - Senior practitioner Clients can achieve a huge amount here All our clients at Equinox Brook Drive are allocated a person of contact for practical and therapeutic matters. This is everything from booking necessary appointments, to sorting out benefi ts, to therapeutic interventions. We use mind mapping, ITEP, motivational interviewing and CBT, focusing on what people can do to change situations and the resulting actions. We also do keywork sessions, where our clients talk about what s going on for them. LAURA - Chef Food plays a very important role in people s recovery Most people are underweight when they arrive. Within days, they usually put on a few pounds. There s plenty on offer from breakfast until dinner, as well as eggs, ham and cheese in the fridge, bread and fruit, tea, coffee and cold drinks. For lunch and dinner, I make varied, balanced meals, such as omelettes and salad, Hungarian goulash, Jamaican chicken with rice and peas, Italian pastas, shepherd s pie home-cooked nourishing food, that s what I ve done here for 14 years. When people are unwell, I make them light food, sandwiches or soup. I adapt the menu for people with allergies or other dietary needs. People often ask for me for my recipes. Sometimes people buy ingredients from the local market and I show them how to cook the dishes they like. People tell me they look forward to the food. I m very happy in my work. JENNY - Contracts administrator I deal with all referrals coming into Equinox Brook Drive I m always here to answer our referrers queries. Referrals come into me by , fax or post. I read through the paperwork, identify any missing information or areas of risk and check if the liver function test, blood results and GP summary are attached. I prepare the paperwork to submit for our GP s assessment. Our GP then gives me the okay for the admission or she asks for more specifi c information in complex cases. We run 3 groups everyday: a check-in group each morning, which encourages people to open up and listen to each other; and 2 topic based groups on addictions, physical health, meditation, house rules and boundaries, the Johari Window, support networks, coping with cravings and dealing with stress and anxiety. Peer support is a vital part of what we do, which is why the groups are so important. We help empower people and many leave us clear-headed and much more able to make good choices. I get so much out of seeing people achieve here. SIBS - Acupuncturist There are mental, emotional and physical benefi ts of acupuncture I do auricular acupuncture in a group setting. The protocol has been designed to help people in their detox process. I can also address physical symptoms people have. Most people fi nd the session very calming. There s a benefi t of sharing the session as the group becomes quieter, that dynamic infl uences people to become calmer still. The beauty of acupuncture is it works on all levels: mental, emotional and physical. People say they drop their worries. They often experience a meditative state and more physical comfort after the session. STEVE - Maintenance operative, Penrose Works Ltd We help keep the service looking nice for clients I ve been refurbishing the group room, tidying up the paintwork. Then it s up to the women s lounge for some more painting and new wallpaper. There s some new furniture going in too, colourful chairs and a new sofa. It s all about keeping the place looking nice for the people who are staying here. Penrose Works Ltd provides painting, decorating and DIY services to Equinox Brook Drive. They provide a valuable route to employment for Penrose clients, who are all trained to NVQ level or refresh training they already have. I allocate beds according to available admission slots (Sunday to Thursday). I book the admission date with the service user and notify the referrer. It s a great team here. Michael is a fantastic service manager who I learn so much from. And I love the contact with service users. It s rewarding work, knowing you re helping people towards recovery.
5 EQUINOX BROOK DRIVE: SERVICE USER INVOLVEMENT & VOLUNTEERING 1. I m Lloyd, I was at Equinox Brook Drive in 2011, detoxing from drug addiction. I went on to a day programme and a residential rehab. 7. In 2013, I volunteered back at Equinox Brook Drive. I assist staff members with morning check-in group, show new clients around the building, escort clients to the shop or park, take clients to the dentist, help people when they move on to rehab, loads of things! I try to reassure people they are in safe hands. 3. I created all the themed artwork for Rocket to Recovery to decorate the venue. Here s comedian Arthur Smith doing stand up in front of the stage backdrop I made. 2. In 2012, I put myself forward to get involved with an Equinox service user event, Rocket to Recovery. I knew I could do art from the age of 6, but this was the fi rst time I put it to good use. 8. I m also the Art Editor and Chief Interviewer of the Equinox service user magazine, Off the Press. I interview service users for the magazine and ask them what they want in our magazine. We also get creative submissions, including poetry, artwork, short stories and service user reports. 10. At fi rst, volunteering here was about giving back. I then found out I m passionate about people s recovery. I was able to give good suggestions and give people hope. I m almost through my NVQ in Health & Social Care, which should lead on to paid work in the fi eld. I ve also helped to get 4 people volunteering work here, because I work well with the staff. 9. I ve involved many service users at Equinox Brook Drive with the magazine. Some do it because they want to help other people who come in after them. For others, it s a chance to do something new. The magazine gives people a lot of hope and encouragement. 4. I also ran an art exhibition and workshop at the event, which service users and family members took part in. 6. I then ran some art sessions at Equinox Southampton Way, a mental health service for men with conditions such as schizophrenia. 5. After getting involved in that event, I knew I wanted to learn more and I stayed clean throughout my treatment.
6 I m here to support others as I was supported and get to know how a detox centre is run I can give good support to women who are here PAM - Equinox Brook Drive volunteer I ve been clean from drugs and alcohol for nearly 5 years and I decided that I wanted to train to become a support worker. Volunteering in a detox centre, I can give good support to women who are here. I draw on my own experiences and it helps that I ran a women s support group for 2½ years before I came here. I ve got a good understanding of what people are going through here. I really enjoy sitting and talking to people. I m going to do an NVQ in Health & Social Care and I m aiming to get a part time job once I m qualifi ed. ANTHONY - Equinox Brook Drive volunteer I was in a bad state when I came to Equinox Brook Drive for a detox in October I had done other services, so I was grateful for the opportunity to come here and detox from heroin, crack and alcohol. I was quite feared up when I came in but I knew it was a new start. There was a lot of help for me here. There was also a lot of structure with groups and keywork, and I enjoyed the outside support groups that came into the detox. The detox was really good, going from methadone to subutex. The nursing was spot on. The food was lovely and I had a nice room with privacy, where people respected my space. I could talk to the staff here and have 1-2-1s when I needed them. The volunteers were great too; they took me out when I wanted to go for a walk, as well as taking me to the dentist. I went straight into a residential rehab after here for 3 months. I came out in January 2014, learnt a lot of tools for how to stay abstinent from alcohol and drugs. I m now doing English and Health & Social Care at college. I m here to support others as I was supported and get to know how a detox centre is run.
7 EQUINOX BROOK DRIVE: HOW TO MAKE A REFERRAL For enquiries, please call Equinox Brook Drive, 124 Brook Drive, London SE11 4TQ Equinox Care is a member of the Social Interest Group Referral forms are available on request or via our website, (see Equinox Brook Drive service page). To discuss complex clients, please speak to Michael Twamley, and for general enquiries please contact Jenny McLeod, on Referral forms should be completed (typed), paying attention to the guidance on the fi rst page, and ed to or securely to or faxed to The referral should be accompanied by recent LFT/blood results (dated within 3 months) and a full recent GP Summary for the client, to ensure no delays with our GP assessment and allocation of an admission date.