Location Iberotel IL Mercato is the latest premium luxury Egypt city hotel in our portfolio. This exclusive five star hotel Located in Hadabet Om El

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1 Location Iberotel IL Mercato is the latest premium luxury Egypt city hotel in our portfolio. This exclusive five star hotel Located in Hadabet Om El Seed is right in the centre of Il Mercato promenade which is home to some of the biggest International brands. Il Mercato promenade is an inspired creation from wellknown Italian architect Daniele Morelli. Professor Morelli, a Renaissance expert who studied at the prestigious Accademia delle Belle Arti in Florence, is famed for his ability to accurately create contemporary buildings that are informed by iconic classical Roman and Venetian architecture that share the same sense of style, time and place. The lively, dynamic and exciting Il Mercato Promenade offers residents and visitors to Sharm El Sheikh an Enchanting shopping and entertainment experience away from the city s commotion. With 286 spacious and elegantly furnished guest rooms, Iberotel Il Mercato provides a comfortable and exquisite base to explore what is an Unforgettable experience. Special facilities in the hotel include a fitness centre and four luxurious swimming pools located around the hotel. Accommodation The hotel has 286 elegantly furnished guest rooms comprising of 72 promo rooms, 142 main building rooms and 62 deluxe rooms. Room Types and Sizes Promo single saver rooms 26 m² Promo standard rooms 32 m² Main building rooms m² Deluxe rooms 36 m² Family rooms 60 m² Smoking & non smoking rooms are available Bed Types King size bed Queen size bed Twin bed Room Views Pool view City view Jasmin road view Room Amenities 24 hour room service *

2 Individually controlled air condition An Andalusian window or Balcony International direct telephone * In room message service* Smoke detectors Rooms with sitting area Hair dryer Personal safe AC 220V/50 cycles Satellite TV Minibar * Shaver plug Baby cot Hotel Facilities Parking Private sandy beach 4 swimming pools including the kids area (2 heated during winter) 24 hour Duty Manager Multilingual hotel staff Limousine * Shuttle bus service to the beach Internet accessibility at the lobby* Laundry * Medical service * ATM machines Dining Outlets Dining & Entertainment Il Giardino, is the main restaurant offering a wonderful ambiance. It serves breakfast, lunch and dinner buffets. La Terrazzina snack & Pool Bar, serves beverages and snacks with Shisha corner through. Out the day and a la carte service provides light snacks for lunch and international menu during dinner. Galleria is the main lobby bar offering any kind of cold, hot beverages and variety of cocktail. Beach Bar *, right on the beach serves a selection of cold drinks and snacks.

3 NB. All Supplements may occur according to your meal plan Leisure & Fitness Mini gym Baby foot Darts Table tennis * Billiard * (*) The above facility is available at an extra charge Children s Facilities Dedicated area in the swimming pool Kids club Accepted Payments Visa Master American Express Cash Contact Details Hadabet Om El Seed, Sharm El Sheikh, South Sinai, Egypt Hotline: (0) Tel: (0) Fax: (0) Corporate Office Travco Center, 26th July Corridor, Sheikh Zayed City, Giza 12588, Egypt Hotline: +20 (0) Tel: + 20 (0) Fax: + 20 (0)

4 All Inclusive Information Sheet Meals: Location: Meal type: Description: Timing: Giardino Breakfast Open buffet style 07:00 10:00 Terrazzina Snack bar Late breakfast Late light breakfast( snacks) 10:30 11:30 Terrazzina Bar Snacks Salads, pasta, hot & cold 12:30 16:30 sandwiches Giardino Lunch Open buffet style 13:00 14:30 Giardino Dinner Open buffet style 19:00 21:30 Giardino Ice cream Twice a week (roof Snack bar15:00 till 16:30) Beverages: Location: Timing: Terrazzina Bar 10:00 00:00 Galleria Bar (in the Lobby) 10:00-00:00 Beach Bar 10:00 - sunset All Inclusive time: 10:00 midnight. All food and beverages after midnight will be served with extra charge. All Inclusive beverages are including soft drinks, local beer, local wine, water and local spirits; all mentioned items will be served by glass. Bottles will be served with extra charge. Fresh juices and Imported Alcohol are available with extra charge. Mini bar items will be with extra charge according to consumption.

5 All inclusive ends at 12noon on the departure date. General Information: Dress code Breakfast Boxes and Late Dinner Towel Card Swimming pools & Beach Kids Club Sports Water activities& diving (with extra charge) Entertainment Shuttle Bus to the beach Laundry (with Medical service (with extra charge) Doctor (with extra charge) Formal, smart casual, casual. Strictly no swimwear and slippers in the Lobby and inside all Restaurants. Shirts without sleeves and shorts are not allowed during the dinner. Please order meal box for your excursion at the Reception. Kindly be informed that the last time to order a breakfast box or late dinner is one day in advance till 20:00. Towel card received upon check in can be exchanged for one towel per day at our Towel Centers by the pools. In case of losing the towel card or the towel the amount of 80 LE will be charged to your account. Kindly be informed that it is not possible to reserve sun beds by the pool or on the beach. Topless sun bathing is not allowed. Relaxing swimming pool on the roof to the left hand side available only for adult used. Kids club operating hours: 10:00-12:30 & 15:00-17:00, allowed from 4 to 12 years old. Beach & Swimming pool activities: table tennis, Darts, beach volleyball and baby foot (free) billiards (25 L.E 1 hour). Please ask for information about diving courses and water activities in our water activities counter or kindly contact your Tour Leader. 7 Nights per week different shows Free Shuttle bus service to and from the beach is available daily for your convenience. For more information and to reserve your seat please contact the guest relation desk (Ext ). Please fill in the Laundry list with your items and place it inside the bag. Clinic is available inside the hotel, located next to the basement swimming pool; doctor is available in hose 24 hours. Doctor clinic is available inside the hotel, located next to the basement swimming pool opens from 09:00 till 21:00

6 Guest Relations Payment Internet (with Telephone Calls Wake up Call Mini Bar (with Safe Box Lost Key Card Check out / Late Check out Exchange Service Baby Sitting (with Housekeeping Limousine Service Outside Visitors Health club Guest Relations staff is available at the Guest Relation Desk in the Lobby. For flowers, babysitting service and Hotel information (Ext ) Please sign checks in Hotel outlets and the payment can be settled at any convenient for your time at the reception. wireless is available in the lobby area against charges, half an hour code 30 LE. Full hour cost 50 LE, kindly ask the reception to assist you To access International direct line from your room please dial 9+00+Country code+city code and then subscribe your number. To dial from Room to Room please dial the room number directly. Kindly note that the rate of 1 minute (costs 29LE) will be charged after 20 seconds of ringing even if the call is not answered, to dial an Egyptian mobile please dial *811 then the phone number Please contact the Guest Service Center (Ext. 8) or Operator (Ext Mini Bar will be refilled daily with items mentioned in the price list and is not a part of all inclusive concept Digital Safe Box is available in your room and free of charge. Kindly be advised to keep your safe box door open before checking out from the Hotel. Iberotel Il Mercato Sharm El Sheikh Hotel takes no responsibility for valuables left in your room which are not deposited in the safe box. In case of losing your room key the amount of 100LE will be charged to your bill. Please inform the Front Desk one day before departure your exact check out time to pick up your luggage. Please note that check out time is 12 noon. You are kindly requested to deliver the Room Key card & Towel cards to the Reception and pay your extras if any. Late checkout will depend on Hotel availability and an extra charge will be applied. For more information and prices please contact the Front Desk (Ext7303). ATM & Exchange Machine is available at the Basment floor 24 hours. Please contact our Guest Relation for information (Ext._ ) Housekeeper cleans the room one time per day. If you prefer a certain time please contact the Guest Service Center (Ext. 8) or GR (Ext ) Please contact the Limousine Desk in the Lobby for the price list and arrangements. Outside visitors are not allowed to enter the Guest rooms. Meeting points can be the Lobby or Hotel outlets. Health Club 07:00 21:00.

7 Coral Reefs / Shells Fishes / Birds Terrace policy Guest safety Food & Beverage policy Guest preview As per Environmental program it is not allowed to walk or stand on the corals. Do not break corals. Do not collect corals & shells. Please note that it is forbidden to feed fishes and birds. No clothes or swimming suites to be left on the terrace. Swimming in the pools or sea children under the age of 16 must be accompanied by an adult at all times. Outside food is strictly prohibited inside the property. For outside beverages a corkage charge will be applied when consumed at any of the hotel outlets. We wish you a very pleasant stay with us, your review about the hotel is very important to us, Kindly leave your comments in of the following websites :

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