Concession Stand Operating Guidelines

Transcription

1 Concession Stand Operating Guidelines

2 Table of Contents 1. Sequence of Events for the Concession Stand 2. Concession Stand Sign-up 3. Concession Stand Scheduling 4. Concession Stand Rules For Workers 5. Concession Stand Points of Contacts 6. Concession Stand Start-up Purchases 7. J & J Foods Initial Start-up 8. Opening Check List 9. Closing Checklist 10. Nightly Receipts 11. BJ s Shopping List 12. Concession Stand Payout and Earnings 13. Year End Party Preparation 14. Final Close-out

3 SEQUENCE OF EVENTS FOR CONCESSION STAND INITIAL SEASON START UP AND SEASON CLOSE OUT January February March April May June July Aug Inventory supplies and equipment Contact Pepsi to set delivery date of soda dispenser Mid month Place initial orders with suppliers for food and drinks Late month Shop for other start up supplies Late month Meet with concession staff for concession orientation Late month Start moving supplies and equipment into the stand to start setting up Prepare money boxes and contact staff for scheduling Start to plan end of year party and closing ceremonies Beginning of the month order supplies for party Clean out and pack up concession stand Call ice machine in for service Call Pepsi to pick up machine and reserve for next season Service Gatorade cooler Sep Oct Nov Dec

4 Pemberton Baseball Concession Stand Sign Up The $30.00 concession stand service bond will be refunded after working two 3-hour shifts (total of 6 hours) in the Concession stand. Both shifts must be worked for the bond to be refunded. Anyone may work on behalf of the player/family (father, mother, sister, brother, aunt, uncle, grandparent, neighbor, friend, etc.). Only children 15 years or older may work during the regular' season unless they work with one of their parents (i.e., both shifts at the same time). Only those (including children) scheduled to work will be allowed in the concession area. A "no show" at the concession stand will be considered a forfeit. It is the Parent's responsibility to get scheduled to work in the concession stand. To schedule you may either: - Contact the Concessionaire (Ann Taylor) at the concession stand during game times. - Complete a Schedule Option/Request Form below and leave it at the concession stand. You will be contacted to confirm your schedule if requested dates and times are available. - pembertonbaseballconcessions@yahoo.com, ATTN: Lisa CONCESSION SCHEDULING OPTIONS/REQUEST Worker's Name: Phone: Player's name (s): I prefer to work the stand when my child is: playing (during his/her games) not playing. I can help: manage open close the stand during my child's games. Requested Days Requested Dates Requested Times Monday Tuesday Wednesday Thursday Friday Make-up Games only 5:00 to 8:00 pm 5:15 to 8:15 pm 5:30 to 8:30 pm Saturday 9:00 am to 12:00 pm 10:00 am to 1:00 pm 11:00 am to 2:00 pm 12:00 pm to 3:00 pm 12:30 pm to 3:30 pm 1:30 pm to 4:30 pm 2:00 pm to 5:00 pm 3:30 pm to 6:30 pm

5 CONCESSION STAND SCHEDULE Date Games Time Volunteer W PD Phone# Mon 5:00 to 8:00 5:15 to 8:15 5:30 to 8:30 Tues 5:00 to 8:00 5:15 to 8:15 5:30 to 8:30 Wed 5:00 to 8:00 5:15 to 8:15 5:30 to 8:30 Thu 5:00-8:00 5:15-8:15 5:30-8:30 Fri 5:00-8:00 5:15-8:15 5:30-8:30 Sat 9:00-2:00 10:00-1:00 11:00-2:00 11:00-2:00 12:00-3:00 12:30-3:30 1:30 4:30 2:00 5:00 2:00 5:00 3:30 6:30 3:30 6:30 3:30 6:30

6 SCHEDULING AND RULES FOR WORKING IN THE CONCESSION STAND - The Concessionaire is the overall supervisor of the staff. All hiring and firing will be coordinated with the Concessionaire. - Contact Concession Stand Scheduler (Lisa Eden) for any schedule changes and arrangements. Rules: - Do not change your schedule or swap your times with anyone unless you contact the Scheduler or the Concessionaire. - No one other than the people on the schedule to work in the Stand will be allowed to enter the Stand. - Once the shift starts, you are there to work. Friends are not to hang around the front window of the Stand and you are not to go in and out to talk with them. - No sitting on the counter. Food is prepared on the counters. - During the slow periods, wipe up counters, wash dishes, or restock. This will save you time at the end of your shift. Keep the food cooking. Ensure the hotdog pot is full. Ensure that there are enough pretzels and pizzas in the warmers. For weekend games, make sure there is water in the food warmers through out the day. Stop cooking at least 30 minutes before until the end of the games. Keep checking on the amount of that s food left. Check with the Concessionaire when in doubt.

7 ORDER SHEETS, POINTS OF CONTACT AND MISCELLANEOUS ITEMS Martins Hot Dog Rolls Martin Hot Dog Rolls and chips Rodney Reppert Phone: (home) (cell) Pepsi and National Brands for soda and CO 2 canisters Pepsi and National Brands for Gatorade Pepsi and National Brands Phone: PEPSI-5 Acct # J & J Foods Jim Corr Taylor Rental for Snow-Cone syrup Ed Dattner Place orders for rolls: Sunday night for Monday delivery Thursday for Friday delivery Place orders for chips: Sunday for Friday delivery Place orders: Wednesday morning for Thursday delivery Place orders: Wednesday morning for Thursday delivery Place orders: Tuesday for Thursday delivery Place orders when needed Ann Taylor Head Honcho (609) Sandy Horner 2 nd in Charge Mike Balas Knowing of all (609)

8 Opening Concession Purchases 24 Packs of hotdogs rolls 1 case each potato chips, popcorn, cheese puffs, barbeque Pepsi Order 5 canisters of Pepsi 2 canisters of Diet Pepsi 2 canisters of Orange 2 canisters of Lemon Lime 2 CO2 canisters 1 case 16 oz cups 1 case 16 oz lids Gatorade Order 2 cases of Orange 2 cases Lemon Lime 2 cases Fruit Punch 2 cases Glacier Freeze Frost 4 cases Rip Rush Frost Ice Cream Order 2 dozen Chocolate Éclair 2 dozen Strawberry Shortcakes 2 dozen Nut Cones 3 dozen Ice cream Sandwiches 2 dozen Choco Tacos 1 dozen of Snicker Cups 2 dozen of Chipwich 1 dozen Snowstorm

9 J & J Foods Inc. Initial Food Order for Beginning of Season Hatfield Philly Franks 2 cases Nachos 2 cases Nacho Cheese 1 case Soft Pretzels 3 cases 12 Pizza Shells 4 cases Pizza Sauce 1 cases Shredded Cheese 1 case Hormel Canned Chili 1 case 3 Musketeers Babe Ruth Butterfingers Kit Kat Reese Peanut Butter Cup 4 boxes Skittles Snickers Starbursts Twizzlers M&M Plain M&M Peanut Swedish Fish Microwave Popcorn 1 box Bottled Water Iced Tea Flavored Water Coffee Cappuicco Mix Hot Chocolate Mix 8 cases 4 cases 8 cases

10 OPENING CHECKLIST Task Completed 1. Unlock doors and restrooms. 2. Turn on Pizza and Pretzel Ovens. 3. Plug in coffeepot and prepare coffee using 1 scoop per 2 cups. Fill water until it reaches 40 cups. (40 cups of coffee = 20 scoops) 4. Open door to cappuccino/hot chocolate machine and flip switch to ON. 5. Heat up nacho cheese: Put enough water in server to cover spacer (copper pipe piece) in bottom of pot. Place can of cheese in server, plug in, and turn on to 200 degrees. When hot, turn down to 150 degrees. Stir occasionally throughout shift. 6. Prepare hot dogs (1/2 box) in pot on burner. (Use only one or 1/ 2 pack at end of the games.) 7. Preheat sauerkraut and chili in microwave until warm. Put each one in a small crock-pot and plug in. 8. Prepare Pizzas - Open pizza shell, spread sauce and add cheese 9. Prepare pretzels - spray 4 pretzels with water, dip in salt and lightly coat them, and put in pretzel over for 3 minutes. When done, place on hooks in pretzel warmer. Keep a couple pretzels unsalted. 9. Turn on CO2 bottle for soda (turn knob all the way left). 10. Fill cooler with ice from ice machine. 11. Put out condiments for hot dogs and coffee (ketchup, mustard, relish, onions, milk, sugar & creamer). *** chop onions if necessary. 12. Put money bank in register. 13. Check soda canisters and change if necessary. (Make sure they are empty first). 14. Check chips, cups, lids, etc., and restock if necessary. 15. Open windows and get ready.

11 OPERATION PROCEDURE: HOT DOG STEAMER INTSTRUCTIONS TAKE OUT THE HOT DOG BASKETS, JUICE TRAY, AND DIVIDER. ADD NO MORE THAN SIX (6) QUARTS OF HOT WATER INTO THE COMPARTMENT OPENING ABOVE THE ELEMENT. PLACE THE JUICE TRAY, BASKETS, AND DIVIDER BACK INTO THE STEAMER PLACE THE HOT DOGS INTO THE SMALLER BASKET. 30 HOT DOGS FLIP THE SWITCH ON AND SET THE THERMOSTAT CONTROL AT HIGH KEEP THE LIDS CLOSED WHILE NOT SERVING ADD MORE WATER WHEN NECESSARY TO MAINTAIN THE WATER LEVEL. (LIGHT WILL FLASH WHEN WATER IS LOW) CLEANING TAKE OUT BASKETS, TRAY AND DIVIDER WASH BASKERS AND TRAYS IN HOT WATER DRAIN WATER CAREFULLY BY PULLING OUT DRAIN PLUG ON THE BOTTOM OF STEAMER. TAKES TWO PEOPLE TO DRAIN!!!! (USE LARGE MEASURING PITCHERS) WIPE DOWN THE INSIDE UNIT LEAVE BASKETS AND TRAY ON COUNTER.

12 CLOSING CHECKLIST Task 1. Turn off and unplug all pots and ovens. 2. Unplug coffee and clean coffee pot. 3. Open door to cappuccino machine and flip switch OFF. Clean plastic nozzles and metal cup tray. 4. Put all leftover foods in containers or hot cups and put in refrigerator (cover after cooled). 5. Put away cheese and empty water from cheese pot. 6. Wash all pots, dishes and outside counter and sanitize (spray with Clorox solution - 1 oz per gallon of water). 7. Bring in condiments and put in refrigerator. 8. Clean and sanitize counters and machines with Clorox spray. 9. Turn off CO2 bottle for soda (turn knob all the way to the right.) 10. Remove ice from Snow-cone machine 11. Remove and secure money from register. 12. Close and lock windows. 13. Empty ice chest. 14. Take out trash. 15. Restock and sweep floor. 16. Mop every Wednesday & Saturday at closing. 17. Double-check everything!! 18. Lock restroom doors. 19. Lock all windows and doors, turn off lights, fans and lock doors. Completed

13 Nightly Receipts Concessionaire fills out the tally sheet nightly. They are responsible for making weekly deposits and providing the President a weekly expense report of earnings and payouts. Date: Time: QTY DENOMINATION AMOUNT $20 Bills $10 Bills $5 Bills $1 Bills RECEIPTS Quarters Dimes Nickels Pennies Bond Refunds TOTAL: SIGNATURE

14 Pemberton Baseball Concession Stand Shopping List BJ's Date: Air Heads Slim Jims Laffy Taffy Famous Amos Cookies Cowtails Oreos Pixy Stix Microwave Popcorn Fun Dip Maxwell House Coffee Ring Pops Hot Chocolate 3 Musketeers Straws Baby Ruth Dry Wax Paper Butterfingers 12oz Styro-foam cups Kit Kat 16oz Styro-foam cups Milky Way Lids (one size fits all) Reese's PB Cups Crystal Light Skittles Nacho cheese (Chef mate) Snickers Ketchup Starbursts Hormel chili Sunflower Seeds Mustard packets Twix Brown Paper Bags Twizzler Foil Nerds Hot Dogs M&M Plain Rolls M&M Peanuts Other Sour Patch Kids Other Swedish Fish Other Amount:

15 Concession Stand Payouts and Earnings Week of: Pepsi: Gatorade: BJ s: Rolls & Chips: Jack & Jill s: J & J Foods: Concession Bonds: Other: Other: Other: Total: Weekly Income: $ Weekly Payout: $ - Total Profit: $

16 Year End Party and Closing Ceremonies Order Info Dependent upon the number of players, normal order for food is 800 hotdogs and rolls. Provide ketchup, mustard, relish and onions. Watermelons optional. Donation for chips and soda by players.

17 FINAL CLOSEOUT OF CONCESSION STAND 1) Get all mechanical equipment serviced 2) Inventory, pack and remove all items from stand 3) Clean all areas of stand