VIETNAM TELECOM MARKET & PRICE REGULATION

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1 Vietnam Posts and Telecommunications Group VIETNAM TELECOM MARKET & PRICE REGULATION ITU Regional Seminar on Costs and Tariffs for Member Countries of the Regional Group for Asia and Oceania (SG3RG-AO) Bali, Indonesia, May 2012

2 CONTENT VNPT GROUP INTRODUCTION VIETNAM TELECOM MARKET PRICE REGULATION 2

3 CONTENT VNPT GROUP INTRODUCTION VIETNAM TELECOM MARKET PRICE REGULATION 3

4 VNPT GROUP INTRODUCTION State-Owned Group Largest Operator in Vietnam: Annual Growth 15% Experienced: 60 years Diverse Range of Services Mobile Broadband Fixed-line Broadband (Internet, Entertainment ) Satellite Postal Employees 90,000 4

5 VNPT BUSINESS LINE ICT business (Telecom and IT services) as network carrier, operator, service provider, equipment vendor 5

6 CONTENT VNPT GROUP INTRODUCTION VIETNAM TELECOM MARKET PRICE REGULATION 6

7 VIETNAM OPERATOR Fixed Broadband : 09 Mobile-2G: 07 Mobile Broadband - 3G: 05 MVNO: 02 Internet Service Provider: 80 7

8 M USD VIETNAM MARKET GROW Telecom service user Telecom revenue 120,000, ,000,000 80,000,000 60,000,000 40,000,000 Internet User Fixed User Mobile User ,000,

9 M USD M USD VIETNAM MARKET REVENUE Fixed Revenue Mobile Revenue

10 M USD VIETNAM MARKET REVENUE Internet Revenue

11 VIETNAM MARKET- INTERNET 35.00% 30.00% 25.00% 20.00% 15.00% 10.00% 5.00% 0.00% 3.80% Percentage Internet User per Inhabitant 7.69% 12.90% 17.67% 21.05% 24.40% 26.55% 31.11% Internet application blog 40% Film 43% Forum 46% Music download 59% 68% Chat 69% Study 73% Music 76% Information seeking 91% News 93% 0% 20% 40% 60% 80% 100% 11

12 VIETNAM MARKET SHARE Telecom revenue in 2010 ADSL market share Fixed 3% Internet 6% FPT 20.57% Viettel 10.13% Netnam 0.31% SPT 1.22% CMC 0.25% Mobile 91% VNPT 67.52% 12

13 VIETNAM MARKET SHARE Fixed Market Share Mobile Market share Fixed market share 1.08% 0.12% 7.43% 0.10% 3.18% 0.53% 0.17% 72.94% 18.32% EVN SPT VTC FPT Telecom Viettel VNPT 38.31% 57.82% VNPT Viettel Vietnammobile SPT Gtel 13

14 MOBILE ARPU HITORICAL & FORECAST Mobile ARPU(US$) e 2012f 2013f 2014f 2015f 2016f 14

15 VIETNAM MARKET SWOT Strengths - Highly competitive mobile sector. - Continued positive growth in mobile sector in 2011, with subscribers up by 5.4%. Fixed-line penetration and internet user rate are high in major urban centre Joining the WTO in 2008 has made Vietnam a more appealing investment centre. Weakness: - Market s dependency on prepaid services exerts strong downward pressures on ARPU levels. Lack of key strategic investors in the sector s main operators. Although communications are relatively advanced in the larger cities, many rural areas have little or no access to telecommunications services. 15

16 VIETNAM MARKET SWOT Opportunities Many operators in telecom sector, some of them have not yet launched their services. Broadband penetration rate remains low => the sector has considerable growth potential. Significant opportunities exist to develop alternative broadband technologies Open for foreign investors. Threats: It is difficult to deploy new networks in mountainous areas. ARPU is low Fixed line is declining Mobile data services grow, this could have potentially negative impact for the growth of fixed broadband services. Slower economic growth in 2012 could undermine wireline investment and expansion plans. 16

17 CONTENT VNPT GROUP INTRODUCTION VIETNAM TELECOM MARKET PRICE REGULATION 17

18 OPERATOR IN REGULATION Definition of SMP: - An operator: more than 30% market share - Group of 3 operators: more than 50% market share - Group of 3 operators: more than 70% market share - Group of 4 operators: more than 75% market share In-Live from 2007 Segment: Fixed Services Mobile Services International Outgoing Call Leased Line Services

19 SERVICES UNDER REGULATION - Local call service - Mobile - ADSL - International lease line - International outgoing call

20 ADMINISTRATION OF TELECOM TARIFF Government stipulates: Local Call Service MIC regulates by registered Model: Mobile Services: Voice ADSL Service Leased Line Service Model MIC regulates by announcing Model: Long Distance Call International Outgoing Operators make tariff decision As Government Decision In-frame of MIC FORM For others services

21 OPERATOR RETAIL TARIFF Pay as you go Speed Based Volume Based On-time Based Prepaid volume Package Postpaid monthly package 21

22 OPERATOR RETAIL TARIFF Bundle package: Voice, data Voice, VAS Voice, data, VAS Fixed, Mobile, data Customer Focus Mass Customers Enterprise Customers Valuable Customer 22

23 INTER-CONNECTION CHARGING MIC regulates interconnection charges: Fixed to Fixed Network (long distance call) Fixed to Mobile and Mobile to Fixed Mobile to Mobile 23

24 VIETNAM TARIFF CHALLENGES Inflexibility to make regulated services tariff Price war Price of non SMP out of control Promotion out of control Lack of attractive services Alternative services by next generation mobile technologies LTE and WIMAX 24

25 TARIFF SOLUTION Free of installation in promotion time Free of equipment Lease/deposit/ step buy of equipment Provide new attractive VAS services Promotion in first months of service offerings Quality of services Bundle with other services 25

26 CHANGING REQUIREMENT Revise Definition of SMP Policy to Regulate on Flat Rate or Basic Package Supervise Operator Tariff Plan on Cost-Based Regulate Local Interconnection Charge Promotion Policy under Control Cost-Based Model between Operators 26

27 VINASAT 27

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