John Moreno Senior Adjunct Professor Ageno School of Business GOLDEN GATE UNIVERSITY

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1 Course: ITM 125.C1 Course Title: Management Information Systems Fall 2012 John Moreno Senior Adjunct Professor Ageno School of Business GOLDEN GATE UNIVERSITY Contact Information Telephone: (508) Office Hours: By Only Important Dates: First day of class: August 26, 2012 Last day of class: October 20, 2012 l. Course Description This course studies contemporary information systems in business organizations from a managerial perspective. Emphasis is placed on planning, implementation, evaluation, budgeting and management of information systems. You will learn how managers use critical thinking and problem-solving approaches to apply information technology to business problems. You will also gain an understanding of the ethics and privacy issues facing managers in the digital enterprise. Emerging technological trends will be introduced. 2. Course Objectives Through readings, lectures, group discussions, written and online assignments, and individual research, students will be able to: Define the various components of a business and the information systems that support them Explain the use of information technology to gain competitive advantage Explain the Management of information as a resource and its dissemination throughout the organization Explain the basic information technology infrastructure and the tools and techniques available to manage it. Explain ethical and privacy issues and subsequent regulations confronting today s business leadership 3. Required Materials

2 Text: Essentials of Management Information Systems 10th edition by Laudon and Laudon. Prentice Hall, ISBN Be sure you have the 10 th edition. The organization and content have been changed from the last edition. Additional material pertinent to the topics we are discussing will be ed to you or posted on the course website throughout the semester. You may also find it useful to subscribe to online publications that are focused on IT and the digital enterprise. Some of these are free; some are not. These are optional, but if your goal is a career in technology, start to get yourself networked into it. I will post a list of these sites on the course website. Bookstore: To purchase course books and materials from efollett, GGU's official online bookstore, please see the Important Info section of this course. University Library There are several databases available through the Golden Gate University Library for students to conduct research on various topics. Remote (off campus) access to the databases requires your last name and student ID# (located on the front of your ID card). Be sure to type in ALL 7 digits, including the starting 0. Example: You may access the library from GGU s homepage at 4. Contacting the instructor Since I live on the East Coast, the best method of contact is by . I check my often and if you send details of the subject I will respond by the next morning at the latest. If you feel it important to speak on the phone, provide optional times when you can be reached by phone. 5. Course Requirements & Communication, Student Responsibilities, Evaluations This class is designed as an interactive Cyber class, which means that it will require participation in on-line class discussions. These discussions emulate live class discussions, enhance the learning experience, and make the weekly sessions more enjoyable for all. We will also be utilizing case studies from the book as a learning tool. You are expected to read the textbook chapters and assigned cases to prepare for each session. If you are not prepared, you will not be able to effectively participate in weekly discussions and share your experiences and insights. Each Session will begin on Sunday and close at the end of the day on the following Sunday. Cyber classes require more discipline than live classes because there is not a specific time and date for attendance and discussions are asynchronous, which require more frequent attendance to be effective. Each student posts comments on different days, which means that you can only have an interactive discussion if students return more than once to comment on the thread. A benefit of Cyber classes is that you can attend class in increments, when it is convenient and does not interfere with your other obligations. Student Responsibilities 1. Log in frequently. Log in and participate in class activities.

3 2. Make quality postings. Quality participation involves more than just making an isolated posting; postings should build on previous submissions and expand the depth of the discussion. 3. Read all materials thoroughly. You are responsible for reading all content items in the course. 4. Stay current. You are expected to keep current with all the readings, assignments, homework, and classroom participation. It is important to note that falling behind in a CyberCampus class makes it very difficult to catch up. 6. Course Procedure Each Weekly Session will have a posted Lecture that supplements the text. It is therefore required that you review them and complete the Text reading assignments each week. All HW assignments and on-line discussions will have cut-off dates. These will be clearly posted. If you have a legitimate problem finishing the course work and have been keeping up to that point, please contact me. 7. Course Evaluations You will receive an opportunity to evaluate the course and the effectiveness of the instructor at least once this term. However, if you have any problems or questions about the class, please discuss them with me when they occur for quick resolution. 8. Grading Policy The final course grade is based on individual written assignments and presentations, participation in class discussions and activities, the final exam, and the final paper. The weights used are: On-line Discussions % Individual Assignments & Case Studies % Final Paper % Final Exam % The Letter Grades Grading Percentage A+ 97% - 100% A 93% % A- 90% % B+ 87% % B 83% % B- 80% % C+ 77% % C 73% % C- 70% % D 60% % F 0% %

4 Examinations and Late Submissions: The Final exam will be a proctored exam, which requires that you make an appointment to take the exam at an approved proctoring site during the exam week. No make-up exams will be given unless there is very solid proof that you cannot take the exam at the scheduled time. Individual HW assignments must be posted by Sunday Night each week. There will be a 25% penalty for late HW submissions. 9. Academic Integrity Policy GGU's Policy on Student Academic Integrity is in effect at all GGU teaching locations, including regional classroom sites, corporate sites, and distance courses delivered in any medium. This policy applies to all business, taxation, and technology students at Golden Gate University. Academic integrity means doing academic work in a manner that strives to achieve the learning objectives your courses have set out for you. It means that you follow the rules and procedures prescribed by your instructors so that you acquire the skills and knowledge your courses are designed to give you. It means that you engage in ethical practices in taking tests and doing assignments and that you respect intellectual property rights by fully disclosing sources of information that appear in your papers and presentations. Plagiarism is not tolerated at Golden Gate University. Please read GGU s Policy on Student Academic Integrity: Policy on Student Academic Integrity GGU provides many resources and services that assist you in learning the required research and documentation skills. Go to the University Library on the GGU website and access Academic Research to find information on writing research papers and citing sources. You will receive more specific information about the final paper once class is in session. 10. Instructor Bio John Moreno has 20 years experience teaching graduate and undergraduate courses in statistics, computer science and technology at Golden Gate University and City University of NY (Baruch College). After six years as an adjunct faculty member at GGU, he joined the full time faculty and served as Chair of Information Technology for the Silicon Valley Region and then as Chair of the new MSIT degree program. He left his full time position in July 2005 and continues at GGU as Adjunct Professor in Information Technology Management. John also has over 30 years as top information and technology executive in traditional corporate environments, start-ups, and in high growth Internet companies, including: VP and Chief Technology Officer of Women.com Networks, a leading woman s web site. Director of Information Technology at Infoseek, one of the first search engines. Director of Information Management for three independent divisions of Xerox Corporation, including Shugart Corporation one of the first disk drive companies. VP and CIO of Dataquest, a high tech market research firm. He has a BA in Mathematics from the University of Connecticut and a Master of Engineering from Yale University. 11. Course Outline

5 This syllabus is a work in progress and will continue to be so throughout the course based on new topical information, class size, class experience. ITM 125 C1 Fall 2012 Course Outline Week Topics Reading Laudon& Laudon 1-8/26/12 2 9/2/12 3 9/9/12 4 9/16/12 5 9/23/12 -Introductions -The Role of Information Systems in Business -Perspectives of Information Systems and IT -Understanding Information Systems -Types of Business Information Systems -Systems for Collaboration and Teamwork -The Information Systems Function in Business -Competing on a Global Scale -Competing on Quality and Design -Competing on Business Processes - IT Infrastructure: Computer Hardware - IT Infrastructure: Computer Software -Managing Hardware Software and Technology -The Database Approach to Data Management -Database Management Systems -Using Databases to Improve Business Performance and Decision Making -Telecommunications and Networking in Today s Business World -Communications Networks -The Global Internet -The Wireless Revolution -System Vulnerability and Abuse -Business Value of Security and Control -Establishing a Framework for Security and Control -Technologies for Protecting Information Resources -Enterprise Systems -Supply Chain Management Systems -Customer Relationship Management Systems -Enterprise Applications: Opportunities and Challenges -Electronic Commerce and the Internet -Electronic Commerce Business &Technology -Mobil E-Commerce -Building an E-Commerce Website Ch 1: Business Information Systems in your Career Ch 2: Global E-Business and Collaboration Ch 3: Achieving Competitive Advantage with Information Systems Ch 4: IT Infrastructure: Hardware and Software Ch 5: Foundations of Business Intelligence: Databases and Information Management Ch 6: Telecommunications, the Internet and Wireless Technology Ch 7: Securing Information Systems Ch 8: Achieving Operational Excellence and Customer Intimacy: Enterprise Applications Ch 9: E-Commerce: Digital Markets, Digital Goods 6 9/30/12 -Decision Making and Information Systems -Systems for Decision Support -Intelligent Systems for Decision Support -Systems for Managing Knowledge Ch 10: Improving Decision Making and Managing Knowledge 7 10/7/12 -Problem Solving and Systems Development -Alternative Systems-Building Approaches -Modeling and Designing Systems -Project Management Final Paper Due end of the week! 8-10/14/12 Final Exam Ch 11: Building Information Systems and Managing Projects