Orchard Applications Ltd. GCloud Services Definition. September 2013

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1 Orchard Applications Ltd GCloud Services Definition September 2013 ORCHARD APPLICATIONS LTD KD TOWER PLAZA SUITE 9 COTTERELLS HEMEL HEMPSTEAD HERTFORDSHIRE, HP1 1FW +44 (0)

2 EXPERTISE Orchard Applications offers professional Oracle ERP- centric IT consultancy services via a highly tailored and flexible service. Founded in 2007 by a highly experienced Oracle consultant, we have since been joined by a number of the industry s premier practitioners who collectively have over hundreds of years experience working with some of the largest ERP product users in the market. Orchard Applications finds practical ways of improving businesses through products and services that can be tailor made to any organisation. We understand that the implementation of complex programmes can harbour potential risks. However, experience and creative thinking ensures that Orchard Applications is able to employ the necessary resources to find a solution to problems that can arise. Orchard Applications is a small consultancy, which allows greater flexibility, dynamism and affordability than our competitors. Smaller requirements are met by our permanent employees and integrated partners, larger ones by our extensive trusted associate network. We have served customers in a variety of industries in both the public and private sector. Some of our clients* Steria Experis Methods NHS Shared Business Services Cabinet Office Environment Agency Reuters Group Walkers Crisps Xerox Engineering Systems *includes those of our integrated partners DWP EDS HP Sapient Fujitsu Dell Ricoh Pepsico Michelin BT Cellnet BGC Partners Defra Rural Payments Agency Department of Health Oracle Consulting Oracle Education Altavista CMGi Reed Elsevier Royal Bank of Scotland Universitair Medisch Centrum St Radboud 2 P age

3 What is ERP? Enterprise Resource planning (ERP) is a cross- functional enterprise system driven by an integrated suite of software modules that supports the basic internal business processes of a company. ERP gives a company an integrated real- time view of its core business processes such as financials, procurement, payroll, human capital management, tied together by applications software and a common database. The largest vendor in the market is Oracle with their E- Business Suite and reporting toolsets. This has been the system of choice for many UK public sector organisations above 3,000 employees. A fast growing mid- size vendor is Unit 4 and their Agresso product set. This is also used by a number of smaller UK public sector organisations and has recently been given a boost in the UK by the adoption of Agresso as the ERP system for the Crown s Independent Shared Services Centre One based out of the former DFT. SERVICES ERP Management Services Orchard Applications provides experienced programme and project managers to support the delivery of your project objectives. With experience obtained over many years, predominantly with Oracle s Enterprise Resource Planning (ERP) E- Business Suite our project managers have demonstrable ability of delivering multiple successful implementations and managing business change. Orchard Applications supply: programme management project management fully supporting PMO function business transformation document management service to aid project collaboration (secured to IL2) So whether it s a small change, roll out of a specific functional area, full implementation, upgrade or consolidation & shared service or the need for something strategic roadmap or business case then we can help. 3 P age

4 Some of the tasks normally included: Business change strategy Business change management Benefits realization strategy and plan Business case production Day- to day project management and coordination Communications strategy & plan Training needs analysis Business process re- engineering Non- ERP system and process integration ERP Implementation & Upgrade Services Orchard Applications provides a full ERP implementation service, from planning through to design, build, test and cutover. Having completed a number of these over many years we are able to predict, prevent and solve any challenges that may appear throughout the implementation process. Our consultants have experience of delivering multiple successful implementations. We can provide the full implementation team and take on delivery risk or deliver just a component. Throughout the process we will support the business through any transformation required. ERP Enhancement & Investigative Service If you have a specific requirement, which requires an enhancement Orchard Applications is able to help. Examples include: Roll out iexpenses for an operational system Updated payment processes to support a move to Government Banking Service Design & development of a CEMLI to meet a specific new accounting requirement Resolve an SLA post go- live issue, which was preventing closure of accounting periods. Development and test of an interface Production of a reporting strategy Roll out of OBIEE Essbase sizing and licensing support 4 P age

5 Investigated fraudulent activity within an organisation. Using our in- depth knowledge of Oracle EBS data structures provided evidence to support a prosecution and act as an Expert Witness at trial. Resulting in a successful prosecution. Resourcing Orchard Applications is able to meet any resourcing requirements from our pool of permanent employees supplemented with our extensive network of trusted experienced associates. We cover all aspects of ERP resourcing from project management through to specialists in specific functional or business areas. Historically we have focused on the Oracle ERP E- business suite and related systems, however we can now supply skilled resources with Agresso and ITIL service expertise. Send us your requirement and we will normally be able to meet it within three days. Cloud Hosting We can provide you with a very competitive and rapidly deployed hosting platform to support your project via our specialist partner. Core Competency Overview An overview of the areas we are able to offer: Products Oracle E- Business Suite: o Financials o Procurement o HCM & Payroll o CRM o Projects Fusion Apps OBIEE Discoverer Hyperion Essbase Technology 5 P age Services Project Management & PMO Business Change Management Business Case Production System Review Feasibility Assessments Strategic Review Training Forensic analysis Security Review Full life cycle implementation Design, Development & Testing Solution Architect Commercial Negotiation Cloud Hosting

6 Agresso Financial Management Human Resources & Payroll Planning, Budgeting & Forecasting Project Costing & Billing Procurement Management Reporting & Analytics Product Licensing & Optimisation Product Support DBA Services Additional All our personnel are covered by: Professional Indemnity Insurance Employees & Public Liability Insurance Security cleared to at least Baseline Personnel Security Standard (BPSS) Equipped with secure laptops & phone Supported by our UK located back office Hold relevant professional qualifications such as PRINCE 2 PRICING Without the overheads of a large organisation Orchard Applications are able to offer a highly tailored and competitive offering. Our GCloud service offering provides for an outcome- based or consultancy day rate based pricing model. Please refer to the SFIA rate card for consultancy rates. Outcome- based pricing will be based on agreed estimated number of days, mapped to the consultancy rates table. THE BENEFITS Experience: Orchard Applications offer only the most experienced consultants which is why we are also leveraged by the large consultancies. Size: Our size provides us with an ability to offer services at extremely competitive market rates. Unlike many other consulting firms we do not have high head office overheads which allows us greater flexibility. 6 P age

7 Satisfaction: We have an impressive client satisfaction record and a host of repeat business. Our experience means we are often able to deliver requirements on time and within budget. TESTIMONIALS Head of Corporate Services at NHS Shared Business Z has continually performed at a very high level. He has been involved with a number of extremely high profile projects; Government Banking Services, Procurement Strategy and Transformation Program Manager and Oracle Functional Support in a variety of roles; functional expert, project manager and program manager, always delivering to an exceptionally high standard. I have no hesitation in recommending Z and would go as far to say that in 30 years of working in the IT industry, he would be one of the people at the top of my list of people I would want to work with again, I would highly recommend him. Deputy Director at Department of Health X is an exceptional Programme Manager, with the ability to deliver the most complex and challenging programmes. He is able to work flexibly with the Directors and gets along well with business colleagues, developing a deep understanding of requirements. X then uses this information to bridge the gap, turn their need into a technical IT specification and ensure build and implementation is according to plan. I would not hesitate to employ X again. Transition Manager at Royal Bank of Scotland Y joined the hybrid team a few months ago as a result of being highly recommended by some of the existing functional consultants on the cost management TPP solution design team. Since then he has worked hard to deliver his functional specification documents to some quite challenging deadlines. I would certainly recommend Y on other Oracle ebusiness projects as a hybrid consultant (technical background with a high degree of functional knowledge across the Oracle modules) as he is highly skilled, takes ownership and is focussed on high quality deliverables. Senior Project Manager at Royal Bank of Scotland W was key in ensuring a smooth flow of functional and technical integration. He maintains a high level of attention to detail when bridging the solution gaps between our functional work stream and the client development team. As ever, he's also a great team player! Head of Change at Defra U is a consummate professional in all manner of project planning, communication and delivery. His knowledge of Oracle and the complexities of these types of projects successfully transformed all tasks on time, under budget and to a high quality standard. All risks, issues and exceptions were managed dutifully as was his project reporting and skilled collaboration with stakeholders. U s nature is friendly, open and helpful which supports his drive to quickly establish himself as a focussed and highly diligent Oracle Project Manager. I would not hesitate for a second to have U working on my projects again. 7 Page

8 CASE STUDIES Orchard Applications improves your business and our case studies demonstrate our ability to implement programmes and manage projects effectively and efficiently. They illustrate the difference Orchard Applications can make to your organisation. Should you wish to contact any of our case study companies please do get in touch and we will happily arrange it for you. Cabinet Office Developed the strategy to consolidate Oracle ERP platforms across the Crown estate affecting some 300,000 users and managed its Single Operating Platform project in support of its challenge to generate efficiency savings of 600m per annum via a move to shared services. UMC St Radboud, Netherlands Parachuted in to troubleshoot an Oracle R12 implementation that was having major post go- live issues. NHS Shared Business Service Managed a business change and IT programme to design and roll out of a new operational model for procurement. Department of Health Migrated Department of Health to the new Government Banking Service on behalf of Steria. Sapient Re- implementation functional configuration, development, test and cut over support services to Sapient in support of a large UK client. Environment Agency Successfully managed project to re- platform the Environment Agency s Oracle ERP system onto a cloud hosting service. 8 P age

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