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1 We take care of your protection, continuity and archiving so you can take care of your business. INTRODUCING: HOSTED McAFEE SERVICES

2 Hosted McAfee Saas Services frees Tanya Venter of the South African National Equestrian Federation from having to deal with a daily influx of unsolicited and spam. Improve your productivity. Take back your day. McAfee s filtering will ensure that both annoying and dangerous never reaches your mailbox. Keep your simple, efficient, powerful and invaluable. has transformed how we communicate with others at home, in the office, down the street, and around the globe and has become as integral to business communications as the phone and fax. Unfortunately, is under constant attack, with its delivery routes polluted each day by billions of unsolicited messages, ranging from the merely annoying to the truly dangerous. The cost to businesses worldwide in dealing with spam and malicious s has taken astronomic dimensions. In business, many of us have a love/ hate relationship with our . We love it when we can save time sending and collecting information and effortlessly connect with customers and employees. We hate it when we have to waste hours reading and deleting junk mail, worrying about opening malware-laden messages, and complying with requests to search and retrieve old s that may have already been deleted. The best defence is a good offense.

3 HOSTED McAFEE SERVICES Overview McAfee SaaS Protection Service ( EPS ) brings powerful defense solutions to market. With its industry-leading network perimeter protection, EPS successfully blocks more than 99 per cent of all threats for its customers including service providers and their customers using a combination of proven spam filters powered by patented spam detection technology, fraud protection, leading anti-virus engines, content and attachment filtering, and sophisticated attack protection. EPS goes beyond traditional spam prevention with multi-layered technology. Positioned between the Internet and the business network, EPS identifies, quarantines, blocks and strips threats before they can infiltrate the organisation. Overall, by using EPS to filter both inbound and outbound messages, businesses can enjoy the inherent benefits of communications and significantly reduce risk, save bandwidth, reduce storage costs, and minimise administrative costs. The service also enables business continuity and protects against information loss during server outages with an spooling service and McAfee SaaS Continuity. This overview reviews the technology and techniques that make the award-winning EPS unique and effective: Ease of administration and use through a secure, web-based platform Infinitely scalable to grow along with an organisation Inbound and outbound message filtering Patented, multi-layered technology to block spam Three layers of virus and worm protection Sophisticated quarantine management to reduce time and risk Secure message delivery over transport layer security (TLS) (Optional) Policy-based, bidirectional encryption EPS processes billions of messages each month and proactively protects the critical messaging networks worldwide. In addition to our highly accurate threat protection technology, we combine human intelligence and experience with automated filtering technology, powered by McAfee Global Threat Intelligence, to ensure that our multiple filtering layers are updated instantly upon detecting new threats. EPS is a comprehensive, perimeter-based solution that blocks more than 99 per cent of threats, including spam, viruses, worms, and harmful content and attachments before they can damage internal messaging networks. The multi-layered, cost-effective solution offers rapid activation and is easy to configure and manage, helping to reduce IT-related costs and corporate liability while increasing employee productivity. Positioned between the Internet and the business network, EPS leverages the most effective technologies and techniques within more than 20 layers of filters to identify, quarantine, block and strip threats. With nearly effortless configuration, your business can integrate EPS to begin reducing the risk, expenses, and wasted time associated with unwanted . GLOBAL MICRO WAS THE FIRST TO DEPLOY A LOCAL INSTANCE OF McAFEE SAAS IN SOUTH AFRICA OUR THREAT MANAGEMENT SYSTEM WITH McAFEE SERVICES OVER150 MILLION ENDPOINTS GLOBALLY

4 HOSTED McAFEE SERVICES Overview Continued Incorporate policy-setting and administration Reduce maintenance and additional hardware or software purchases Increase employee productivity and control Ensure delivery of revenue opportunities Using the control console, administrators can more easily fine-tune security policies. With this administration and reporting tool, businesses have the flexibility to establish protection policies, set domain-level rules, enable group policy filtering, and decide which type of should be allowed and which should be denied. Real-time, daily, weekly, and monthly reports also allow IT staff members to quickly analyse and track traffic and trends to improve overall performance and isolate issues before they become problems. Integrate protection outside of your network EPS is proven to be the most effective way to defend the entire enterprise system from unwanted and unsolicited using a precise combination of: Spam filtering Fraud protection Virus and worm blocking Content and attachment filtering attack protection. Unlike appliances and software solutions that require integration, migration and a significant amount of ongoing maintenance, our service is effortless and highly effective. It does not require additional hardware or software or the constant diligence to apply and integrate updates, new patches and filters. Eliminate ongoing monitoring with McAfee Labs protection As new threats are detected by McAfee Labs, new rules for blocking those threats are seamlessly integrated into our filtering layers to automatically protect our customers. Within our sophisticated streaming data environment, our technology monitors the global state of for spam, viruses, worms and other threats 24 hours a day, seven days a week. Reduce it-related costs Because EPS filters and blocks threats before they can enter the corporate network and then stores suspect messages in a safe, offsite queue, businesses can eliminate the risk and unnecessary costs associated with the additional storage and bandwidth required to deliver and store the unwanted along with the risks of server overload. With the EPS blocking more than 99 per cent of spam, employees no longer spend time sifting through junk to find legitimate messages. In the fight against false positives, our spam quarantine reports allow end users to take action on their own spam quarantine and determine how items captured by the filter should be handled in the future. Protect confidential business information The optional McAfee SaaS Encryption protects the organisation from the loss of confidential data and helps to ensure compliance with privacy and security regulations. Furthermore, organisations can limit the loss of critical, proprietary information with outbound filtering, which offers a range of data leak protection (DLP) capabilities. Safeguard your reputation Outbound filtering helps businesses safeguard and protect valuable proprietary or private information and be assured that potentially harmful viruses and worms or offensive messages will not be transmitted outside the organisation via . Both the McAfee SaaS Continuity service and our standard spooling service ensure that your business will never lose an by providing automatic backup protection in the event of an unplanned server or network outage or during planned maintenance. With the McAfee SaaS Continuity service, you ll be able to keep the lines of communication open during an outage via web-based access, management and use. WITH OVER USERS ON OUR LOCAL PLATFORM AND GROWING

5 Hosted McAfee SaaS Services and Hosted Exchange helps Mike Harrison of Head Interiors protect the company s international brand, intellectual property and image. Ensure that confidential does not leak out of your organisation, with McAfee s outbound content filters. Maintain a consistent brand image with Hosted Exchange s integrated branding. Spam Blocking HOSTED McAFEE SERVICES Protection For industry-leading filtering accuracy, our network perimeter-protection service is fortified using a multilayered strategy that combines more than 20 forms of spam, virus, content, attachment and attack filtering technology. Connection filters IP reputation connection manager Connections are dropped for all messages that originate from IP addresses that are determined to carry a reputation for sending spam which can reduce inbound traffic by more than 50 percent. Threat analyzer provides advanced protection against directory harvest attacks (DHAs). Our solution blocks DHAs at the network perimeter to prevent spammers from gaining information about the validity of random addresses used to target businesses for future attacks. Then, as new spam detection techniques and filters are developed, these are quickly and seamlessly integrated into MSCF. Advanced, layered technology to block spam EPS is fortified using a multilayered strategy with the McAfee Stacked Classification Framework ( MSCF ) spam detection system at the foundation of our spam-blocking capabilities. Powered by patented technology, MSCF combines the most effective spam-fighting filters and techniques in the industry. Within MSCF, the different spam filters separately assess and vote on the probability that a specific is spam a technique that results in highly accurate threat protection with industry-leading low false positive rates (legitimate misidentified as spam). Then, as new spam detection techniques and filters are developed, these are quickly and seamlessly integrated into MSCF. No longer merely a nuisance, spam has become a major problem for businesses worldwide. Accounting for nearly 90 percent of all worldwide, spam is a costly drain on time and resources and, with its ability to stealthily transport worms and viruses, has become a significant threat to network security. Hosted Exchange Branding McAfee Outbound filtering protects your company s intellectual property and image. Amplify your company s brand with Hosted Exchange branding. For more information, visit globalmicro.co.za/exchange

6 HOSTED McAFEE SERVICES Protection McAfee SaaS Protection Service Filtering Layers Connection Filters IP reputation connection manager Threat analyser McAfee Stacked Classification Framework Connection filters IP reputation connection manager. Connections are dropped for all messages that originate from IP addresses that are determined to carry a reputation for sending spam which can reduce inbound traffic by more than 50 per cent. Threat analyser provides advanced protection against directory harvest attacks (DHAs). Our solution blocks DHAs at the network perimeter to prevent spammers from gaining information about the validity of random addresses used to target businesses for future attacks. McAfee stacked classification framework spam detection system filters MSCF uses a patented voting algorithm based on a sophisticated form of intelligent reasoning to achieve more than 99 per cent accuracy. McAfee Global Threat Intelligence message reputation this global threat correlation and intelligence technology analyses the behaviour of all Internet objects and entities capable of participating in blended attacks to calculate the trustworthiness of interacting with these entities, so that it can effectively protect your systems from the latest online dangers. Premium anti-spam multi-language filter this filter provides EPS with a global view of spam traffic which enables McAfee to defend against real-time spam attacks and rapidly identify zerohour spam, regardless of language. The filter is also effective at identifying image-based spam and phishing and is continually updated based on real-time feedback provided by a global network of users. Statistical filtering our probabilistic filtering uses a statistical Bayesian algorithm to determine the probability that an message is spam based on how often elements in that message have appeared in other spam s. Proprietary heuristics the deep content analysis filtering capabilities enable McAfee to protect customers from increasing the volume of messages that carry infected attachments. The filter blocks the highly prevalent attachment-based PDF spam and has also been developed with the infrastructure necessary to address any future attachment spam variations. Reputation analysis votes on the probability that the message is spam based on comprehensive information about the source of the message, rating the reputation of the sender based on the percentage of spam messages sent from that IP address in the past. Reputation-based RBL filtering McAfee assigns a level of trust to key real-time blackhole lists (RBL) that rates the reputation of the RBL based on its accuracy at blocking spam. While most service providers use RBLs, only McAfee SaaS provides a customer-configurable process for limiting false positives. Additional filters and techniques provide more protection EPS service employs other filters and techniques to ensure that is virtually free of spam, including the following domain-level blacklists and whitelists and distributed blacklists: URL filtering compares embedded links found in messages with URLs associated with identified spam. Domain-level blacklists and whitelists specifically designed to protect against spam, inappropriate content and attacks, domainlevel blacklists and whitelists filter and block unsolicited messages. Distributed black lists providing protection against spam, these real-time subscription services and McAfee global deny lists including multiple lists of known spammers and their IP addresses. Recipient-deny lists (address) designed specifically to filter for content and relieve network servers from attempting repeatedly to deliver mail to invalid addresses. User-level blacklists and whitelists through regularly delivered spam quarantine reports, end users have the flexibility to develop their own, personal allow and deny lists. 47% FEWER MALWARE & SPAM ISSUES in the past year for cloud-based security users compared to onpremises security users. ABERDEEN GROUP McAfee Global Threat Intelligence message reputation Premium anti-spam multilanguage filter Statistical filtering Proprietary heuristics/mcafee Deep Content Analysis Reputation analysis Reputation-based real-time blackhole (RBL) filtering Additional anti-spam filters and techniques URL filtering Domain-level blacklists and whitelists Distributed blacklist User-level blacklist and whitelists Recipient deny lists (address) attack filtering Denial-of-service (DoS) attack protection Directory harvest attach (DHA) protection Content and attachment filtering Fraud protection Attachment filtering Archive and compressed file integrity filtering Spam beacon and web bug detection and blocking Multilevel HTML content protection Keyword filtering Sophisticated virus and worm scanning Proprietary McAfee WormTraq worm detection Industry-leading anti-virus engines

7 HOSTED McAFEE SERVICES Additional Spam Tools Proactively control spam and protect your network By integrating the McAfee ClickProtect feature within EPS, businesses can learn how end-user behaviour could be impacting their network protection. McAfee ClickProtect is an industry-first technology that allows companies to monitor whether employees are clicking on websites that violate network security sites that automatically add their addresses to spammer distribution lists or install spyware on their computers. In addition, McAfee ClickProtect increases user awareness by enabling customisable warning messages and gives administrators the ability to build and integrate lists of approved websites One quick click and spam is gone We also examine the unwanted that our customers consider to be spam and incorporate that information into additional spam-filtering rules so that similar messages are effectively filtered going forward. With McAfee Spam Control for Outlook, end users can easily add a delete as spam button to their Microsoft Outlook navigation bar to immediately delete suspect s and simultaneously send the message directly to McAfee Labs for analysis and action. Features Spam blocking Stacked Classification Framework system blocks over 99 per cent of spam Suspect messages are deposited into an external quarantine for future handling if desired Virus and worm scanning Our proprietary WormTraq worm detection technology identifies and intercepts zero-hour mass mailing worms before they enter or leave a corporate network Includes virus protection, automatically updated and managed fraud protection Anti-spam rules automatically protect businesses against fraud and phishing scams Around-the-clock monitoring provides proactive defense against the latest phishing attacks Outbound message filtering Protects corporate integrity by preventing distribution of sensitive or proprietary information Includes option to add footer or disclaimer to all outbound messages disaster recovery Fail Safe Service engages automatically whenever connectivity to your server(s) is lost due to planned or unplanned outages Includes five rolling days of storage to ensure you never lose an due to an outage Content and attachment filtering Automatic filtering identifies and blocks unwanted, inappropriate and malicious content in body copy and attachments before it enters or leaves your organisation HTML shield blocks intrusive spam beacons and web bugs attack protection Unique record masking technique conceals servers from the public Internet Provides instant blocking of denial of service and other SMTP-based attacks Reputation-based security Uses TrustedSource global reputation intelligence to eliminate threats as soon as they appear Allows administrators flexibility to classify spam, ham, and quarantine queues with a great deal of accuracy, virtually eliminating false positives Do you need to Block spam, viruses, phishing scams and other malicious s? Protection filters all s before they reach your premises, blocking spam, phishing scams, viruses and other threats Do you need to Reduce the amount of time and effort that you spend on security. Do you need to Prevent inappropriate or unauthorised messages from leaving your organisation. The web-based management portal lets you configure content filtering policies for messages and attachments. McAfee Protection is outsourced. All the processing and maintenance are done at our data centre.

8 Ingo Mutinelli of Elvey Security Technologies understands that importance of securing intellectual property and company assets. McAfee SaaS Encryption allows you to focus on priority projects. Free your IT staff to drive strategic goals. Propel your business forward, secure in the knowledge that your data is encrypted and protected. encryption technology simplified HOSTED McAFEE SERVICES Encryption McAfee SaaS Encryption service safeguards your confidential data while enabling you to maintain compliance with regulations requiring encryption of sensitive data. As a cloud-based solution, McAfee SaaS Encryption delivers unparalleled scalability while economically eliminating your burden of managing a solution. It empowers your mobile workforce to send and receive encrypted s to and from any client in the world, secure in the knowledge that its bidirectional encryption can secure both the original message and replies. Ease of use McAfee SaaS Encryption offers flexible encryption options for both the sender and recipient. As a sender, simply compose your and send. The content is automatically scanned and encrypted in accordance with policies set by the administrator. Your recipients can retrieve the message from the web-based message pick-up portal or they can download a secure message reader for instant decryption of the directly through their client. Customised confidentiality Since has become integral to today s working environment, it is critical to protect. Data loss through ranks second only to portable storage devices as the top data leakage channel. McAfee SaaS Encryption can help curb losses of company sensitive data with a solution that is easy to customise and administer. As an administrator, the unified web-based McAfee SaaS Control Console can be set, reviewed and customised to suit your organisation s privacy policies so that confidential content is automatically encrypted. Multiple policies may be customised and enforced for respective user groups, branch offices and lines of business. McAfee SaaS Encryption is built with trusted and proven standards-based encryption technologies. It removes the difficulty of installing and managing current solutions and is easy to use. Encryption technologies used include: PKI, S/MIME, X.509 certificates, 3DES, AES-256, and bit RSA keys (with MDS and SHA-1 encryption algorithms). Secure Protect your confidential outbound through the simple, cloud-based encryption solution without disrupting the day-to-day workflow of your employees. Encrypt outgoing with minimal administration. Ensure compliance with data privacy and retention regulations. Integrate McAfee SaaS Encryption as part of your overall data loss prevention strategy.

9 HOSTED McAFEE SERVICES Archiving Reliable, in-the-cloud archiving with unlimited message retention. Archive and achieve document compliance the easy way. McAfee SaaS Archiving is your answer to reducing storage and management costs, satisfying e-discovery and compliance needs and protecting your business and employees. By adopting a software-as-a-service (SaaS) model, you virtually eliminate management burdens while ensuring safe, simple, cost-effective retention of inbound, outbound, internal and even historical . Any time you need to find a particular message or even thousands of messages, the precise information you re looking for can be at your fingertips in just seconds. Fast, affordable, simple archiving McAfee SaaS Archiving takes care of all your storage, management and retrieval needs with a cloud-based service that eliminates the need to manage backup media and onsite storage. Automatically and safely stores for future review and e-discovery. Offers users powerful, precise and rapid search capabilities without the need for IT assistance. Replaces cumbersome, costly and unreliable tape backup. Requires no hardware or software purchases. Compliance Repository Comply with your industry and regulatory retention and compliance requirements easily and effectively. Recover a stored message in response to an e-discovery request to demonstrate compliance. Access thousands of messages in seconds using either simple or advanced search criteria including user, date range, metadata, message and even attachment content. Save multiple searches to simplify the task of documenting compliance over time. Tamper-proof storage Because today s strict compliance requirements often go far beyond document retention and retrieval, McAfee SaaS Archiving provides a complete set of compliance features. Read-only storage ensures that messages and message metadata are protected in their original state. Automatic quality verification that stored message copies are identical to the originals. Dual commit message capture prevents deletion from your server before accurate copies have been made and verified. Auditable message serialisation adds a unique numeric identifier to each message to prohibit tampering or deletion of messages. Messages are transported securely via TLS or SSL, and are stored using 256-bit encryption. Technology made simple Whether your company is a large enterprise with an extensive technical staff or a small business with just one employee providing all your systems support, our solution can relieve unnecessary technical pressure and administration. An intuitive user interface offers fast, flexible and accurate save and search functionality. Unlimited, centralised off-site storage. Consolidation of pst (is it past or pst?) files greatly reduces the size of Microsoft Outlook Exchange databases and enhances performance. Our pull-versus-push message retrieval keeps you in control of what you are searching for. Eliminates the need for hardware maintenance and support. 65% FEWER AUDIT DEFICIENCIES in the past year for cloud-based security users compared to onpremises security users. ABERDEEN GROUP Bring your historical data onboard Archiving your in one location makes it easier to search and retrieve all relevant data quickly when you need it. That s why we provide importing of your historical data into our service. Get the most value for your archiving time and money. McAfee SaaS Archiving provides ironclad security and all the features you need with an unbeatable return on your investment. Competitive price point Easy implementation and administration through a centralised control console, data exporting options, and standard configuration. Complementary 24x7 customer support. Software-as-a-service model that requires no capital outlay. Unlimited storage. Optional retention periods of one or multiple years. McAfee SaaS Archiving offers complete protection for your business reputation, your data and your employees. Be confident that your massive volumes will be safely stored and easily searchable at any time, allowing you to minimise business risk, satisfy compliance needs and reduce legal liabilities/ litigation. You will have complete original backup protection without the need to add more resources, allowing you and your staff to focus on your core business.

10 Hosted McAfee Services and Hosted Exchange help Kerry Hope of Introstat ensure uninterrupted messaging and collaboration even in during maintenance windows. 100% uptime Service Level Agreements are now a reality with Hosted Exchange McAfee Continuity. DIRECTORY SYNC HOSTED McAFEE SERVICES Continuity Ensure access and protection no matter what. Enjoy the convenience of cloudbased, automatic rolling storage, with no cumbersome backup procedures and no need to maintain your own storage facility. If your own servers become unavailable, you can still use our secure, easy-to-use web interface. Send and receive messages, search for and retrieve stored message. Manage quarantine and message stores just as you would in your normal live environment. FULLY INTEGRATED Because the service is fully integrated and managed, your inbound and outbound protection continues without interruption. The service retains all messages sent or received during the outage. It intelligently synchronises an accurate record of all outage period message activity when your own servers come back on line. Leverage your investment in Microsoft Active Directory or LDAP. Automatically synchronise your user identities, groups and distribution lists. Enjoy a single sign-on experience. There is no need to remember additional passwords. Encrypted integration ensures that your passwords remain protected and secure. Easily integrate Continuity into your disaster recovery planning. Contact us globalmicro.co.za E T 0861 GLOBAL (456225)

11 globalmicro.co.za E T 0861 GLOBAL (456225)

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