About Jive. Since 2006, Jive has been setting the pace for the Cloud communications marketplace.

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1 Jive Cloud for

2 2 Redtail About Jive Since 2006, Jive has been setting the pace for the Cloud communications marketplace. As a nationally recognized provider of enterprise-grade Unified Communications, Jive delivers consistent, high-quality Hosted VoIP to public sector and commercial customers around the world. Through Jive Cloud, our Cloud-based platform, we offer the same services as on-premises solutions without the associated costs, limits on scalability, or complex management and maintenance.

3 Redtail 3 Voice Features Jive offers the best products for the best value with our powerful suite of advanced phone features, including call recording, faxto- , and a mobility app, as well as unlimited auto attendants, conference bridges, voic boxes, local and domestic longdistance calling, and more.

4 BASIC VOIP FEATURES Auto-Attendants Barge Call Analytics Call Logs Call Monitoring Call Recording Call Reporting Conference Bridge Conferencing (3-way) Corporate Directory on Phone Custom Greetings Custom Messages Custom Hold Music Custom Schedules Dial by Extension Dial Plan Editor Dial by Name Dial-by-Name Directory Direct Inward Dialing Direct Outward Dialing Extension Dialing Fax to Inbound Call Filters Individual Call Logs Intercom Last Number Redial Line Failover LDAP Integration Local & LD Dial-Tone Local Directory on Phone Message Waiting Indicator Paging Presence Monitoring Ring Groups Speed Dial Spy Unlimited Auto Attendants Unlimited Extensions Virtual Fax Voic Voic to Web-Based Admin Portal Web-Based User Portal Whisper CALL MANAGEMENT FEATURES Auto-Divert Auto-Reject Call Forwarding Call History Call Hold Call Park/Pickup Call Queues (Automatic Distribution) Call Routing Call Transfers Call Waiting Caller ID Do Not Disturb Extension Transfers Find Me/Follow Me Missed Call Indicator Multiple Calls per Line CALL CENTER Advanced Ring Strategies Agent Login/Log out Custom Queue Hold Message Custom Queue Hold Music Escape from Call Queue Pre-Call Announcement Queue Call Barge Queue Call Spy Queue Call Recording Queue Call Whisper Report Caller Hold Time Unlimited Call Queues Wait Time Announcement PHONE SERVICE Cloud PBX International Calling* Jive Desktop** Mobility Softphone* Multi-Site Compatible Number Porting* Toll-free Numbers* Local Numbers* Unlimited Domestic Usage

5 5 Redtail Integration Jive s in-house development team strives to make our system compatible with business efficient applications such as Redtail, Outlook, Salesforce, Micros Opera, etc. The Redtail integration app allows jive customers to log into their Redtail account and access those contacts and records. When a Redtail contacts calls a Jive user the app will automatically display a notification window and give users an option to add call notes.

6 Redtail 6 4 Welcome Message Simple 8 Users can take advantage of Jive s simple online interfaces and quick setups. All Jive Voice phones come preconfigured for easy plug-and-play installation. Jive also has intuitive, drag-and-drop controls that allow administrators to control all aspects of their system with a single click.

7 7 Redtail Reliable Jive solutions are delivered via Jive Cloud, our hosted services platform. Born in the Cloud, Jive doesn t have legacy or premises-based distractions. Jive Cloud has industry-leading: Performance. Housed in multiple SSAE16 datacenters across the world, Jive Cloud provides redundancy and high availability on a full distributed platform. Flexibility. Control all system configurations and make moves, adds, and changes in real-time using Jive s online administrator portal. Scalability. Jive can serve thousands of users on a single, consolidated system that has unlimited capacity for growth. Interoperability. Based on open standards and commodity hardware, Jive provides API access and integrates seamlessly with leading CRM, ERP, and other third-party software.

8 Jive Voice Premise Redtail 8 COST Affordable It s clear. Jive Voice offers a lower total cost of ownership when compared with traditional on-premises or legacy solutions. Jive eliminates the need for expensive licensing fees, annual maintenance contracts, separate service plans, costly upgrades, and proprietary premises-based equipment. With Jive, you ll always have the latest technology delivered seamlessly via the Cloud. YEAR

9 9 Redtail Hardware Jive s system is compatible with SIP-based phone hardware from leading manufacturers including Cisco, Polycom, Panasonic, VTech, and Yealink. Members can enjoy the flexibility of utilizing existing devices or purchasing them through Jive. Choose from phones that include features like LED touchscreens, wireless handsets, Bluetooth capabilities, USB ports, and even antibacterial plastics. These phones (and many more) are SIPcompatible, integrate with existing hardware, and come complete with a one-year manufacturer s warranty.

10 Let s talk. How does next Tuesday work?

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