Learning Management Systems
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1 Learning Management Systems Presented By: Angel Graves VI Desktop Toronto, Canada Adam Stein Micron Systems Glen Rock, New Jersey Presented at: ACLEA 52 nd Mid-Year Meeting January 30 - February 2, 2016 Savannah, Georgia
2 Angel Graves VI Desktop Toronto, Canada ANGEL GRAVES is the CLE Specialist with videsktop, talent management software for law firms. She is responsible for managing the software CLE/CPD rules for all US jurisdictions and many International jurisdictions for client law firms around the world. She is a trainer and consultant for law firm clients on the administrative functionality of the Learning Management System for attorneys, staff and Approved Accredited Providers. Prior to that she was the CLE Coordinator at an Am Law 100 firm and also managed CLE compliance for LexisNexis attorneys in the Dayton, Ohio area. She is a member of ACLEA, PDI, PLTG and CLEReg. Angel is passionate about sharing information and collaborating with colleagues in legal professional development. Adam Stein Micron Systems Glen Rock, New Jersey Adam Stein is the Vice President of Sales & Marketing for Micron Systems, a talent management software company located in Fair Lawn, New Jersey. Adam works with clients and prospects to educate them on the products, LawCruit, CE Manager, and Top Performance. Adam entered the University of Kansas (Rock chalk Jayhawks!) in 1990 as a Civil Engineer, later switching to Computer Science (before the internet bubble, when it was all math theorems yuck!), and finally graduating with a B.G.S in Communication Studies. This trajectory suited his personality anyway, and ultimately was the catalyst to his current forte helping law firms and accounting firms with software and processes that support and enhance their talent management. Adam can sit in a room with business professionals, who self proclaim to be not so computer savvy, and draw from them their most needed business requirements. Then Adam can sit in a room with software developers and turn those business needs into pleasant screens and buttons that inspire the business at hand.
3 Adam moved to New York City in 1995 with a U Haul full of music equipment. He played lead guitar in Backwards Dog Religion and Less Nessman at renowned clubs such as the Bitter End and Canal Room. To support his habit, he worked temp jobs, one day landing at Logicat, the original software developer of CE Manager, the premier CLE tracker and LMS used worldwide in law firms. 18 years later, including a merger with Micron Systems, Adam has played many roles with the company, from Technical Support Director to IT Director, Project Manager to salesman and marketer. Ultimately he s a product guy. He can help you strategically and creatively place Micron Systems talent management software products in your firm and launch them to great success. Adam currently resides in Jersey City, NJ, with his wife and two young daughters. On any given night you can hear rounds of Frozen songs being belted out from his 3 rd floor music studio all in CLE compliance, of course.
4 Adam Stein Vice President of Sales & Marketing Micron Systems
5 Scope You want your lawyers to meet their compulsory education while filling them with your good content and they want to be satisfied with their careers. Using an LMS and an accessible Portal will draw lawyers into their own development. A course calendar, E Learning library, Learning Tracks, and CLE Reports are all key ingredients. Whether you are with a law firm or a Third Party Provider, you can entice your lawyers more than ever with an effective LMS!
6 Who is your speaker? Implemented & rolled out LMS in over 200 firms worldwide CE Manager is the global market leader for CLE & CPD tracking One of the original authors of CE Manager, a CLE tracker and LMS produced by Micron Systems that is specifically designed for law firms. Subject Matter Expert in Professional Development, Performance Management, Recruiting, and Talent Management. Worked for nearly two decades with Professional Development administrators to understand their business requirements and turn them into functional software.
7 What do we all have in common? How many of you work in Professional Development at a law firm? How many of you work for a Third Party Content Provider? We all have something in common. We want to deliver education to our lawyers. We want to deliver our content to our lawyers. And we want them to like it and succeed because of it!
8 What are your goals with your current Professional Development program? What are you trying to accomplish at your organization with education? What are the tools you use to accomplish those goals?
9 It s the environment in which you are enabled to learn. It s the tools you have access to. And it s the support from your organization. Tell me and I forget. Teach me and I remember. Involve me and I learn. ~Benjamin Franklin
10 your Education is what remains after one has forgotten what one has learned in school. ~Albert Einstein
11 Learning Management System Aha! So it manages learning! Professional Development administrators use an LMS to manage an entire firm s learning. Third Party Providers use an LMS to manage their audience s learning. And a lawyer uses it to manage his or her own learning.
12 Key Ingredients for an LMS Personnel Put your people in! Courses Put your courses in! Integrate data from HRIS to LMS Curriculum & Catalog
13 So, just how do we supercharge our lawyers? Use an LMS Brand your Professional Development with a catchy name so that your lawyers can easily identify with it and take pride in their learning Create a Professional Development page on your intranet Single Sign on from your intranet to your LMS Your LMS should give a Portal view for each lawyer to see professional development information about themselves A Portal provides a lawyer with consolidated information about all of their professional development Give them the tools they need to succeed!
14 The Lawyer Portal A close up look at my Professional Development!
15 Key Ingredients of the Lawyer Portal Easy to follow Menu User Friendly Intuitive Very little or NO training needed
16 Key Ingredients of the Lawyer Portal Compulsory Education CLE Compliancy Status Recipe for Success: I know where I stand!
17 Key Ingredients of the Lawyer Portal Training Record of Compulsory Education CLE Tracking Recipe for Success: I clearly understand my earned credits!
18 Key Ingredients of the Lawyer Portal CLE Short Summaries Recipe for Success: I know which credits counted where and why!
19 Key Ingredients of the Lawyer Portal Learning Track, Learning Path, Career Path Recipe for Success: I know what my firm expects of me!
20 Key Ingredients of the Lawyer Portal Course Calendar & Registration Recipe for Success: I know where to find upcoming learning events!
21 Key Ingredients of the Lawyer Portal with Outlook Integration Recipe for Success: I know when to show up!
22 Key Ingredients of the Lawyer Portal E Learning Recipe for Success: I have 24/7 access to self study learning!
23 Key Ingredients of the Lawyer Portal E Learning with synched Power Point Presentation Recipe for Success: It s like I was there face to face!
24 Key Ingredients of the Lawyer Portal E Learning with Validated Self Study Recipe for Success: Now you re certain I watched it and deserve the credits!
25 Key Ingredients of the Lawyer Portal CLE Certificates Recipe for Success: My credits are certified and documented!
26 Key Ingredients of the Lawyer Portal Course Feedback Form Recipe for Success: Keep training me like this!
27 Key Ingredients of the Lawyer Portal Course Materials Library Recipe for Success: My goldmine of training information!
28 Embellish the Portal with s Send automated s from your LMS: Course Invitations Outlook Calendar Course Appointments Course Reminders Evaluation/Feedback Requests CLE Compliance Reports Learning Track Progress
29 Embellish the Portal with s Branded Course Invitations For your own people and for your Clients
30 If they learn they will earn!
31
32 Admin LMS Features that Supercharge Lawyers CLE Compliance Management keeps your lawyers licenses in check Learning Tracks focus your lawyers on the firm s expectations Course Catalog, Calendar, and Registration gets your lawyers to your own programs E Learning Library promotes your own valuable content Automated s encourage CLE Compliancy, Career Guidance, Course Attendance, Course Feedback, and E Learning
33 Admin LMS Features that Supercharge Lawyers Reporting Get information out of your LMS! It s a database! Statistics Unlock your data! Metrics & Measurements Trends Make adjustments Plan your future Professional Development Learn from your LMS!
34 Admin LMS Features that Supercharge Lawyers Reporting CLE Due Dates Get information out of your LMS! It s a database! Statistics Metrics & Measurements Trends Make adjustments Plan your future Professional Development
35 Admin LMS Features that Supercharge Lawyers Reporting CLE Credit Report Get information out of your LMS! It s a database! Statistics Metrics & Measurements Trends Make adjustments Plan your future Professional Development
36 Admin LMS Features that Supercharge Lawyers Reporting Course Attendance Get information out of your LMS! It s a database! Statistics Metrics & Measurements Trends Make adjustments Plan your future Professional Development
37 Admin LMS Features that Supercharge Lawyers Reporting Learning Tracks Get information out of your LMS! It s a database! Statistics Metrics & Measurements Trends Make adjustments Plan your future Professional Development
38 Guided learning through frameworks, competencies, and learning tracks. I am always doing that which I cannot do, in order that I may learn how to do it. ~Pablo Picasso
39 Guided Learning Building Blocks: Frameworks & Skills Matrix Competencies Learning Tracks
40 Learning Tracks Building Blocks: Audience Level Skills Mandatory or Optional Auto Enrollment Due Dates
41 Your Professional Development and your performance should be directly correlated. Live as if you were to die tomorrow. Learn as if you were to live forever. ~Mahatma Gandhi
42 Connecting Development & Performance Building Blocks: Tag courses in your LMS with competencies Tag questions in your appraisals with those same competencies Run corresponding stats and act on it! Give your Evaluators a dashboard of information about development Allow your Evaluators to make recommendations about development
43 An LMS is not just for lawyers it s also for staff! Your staff is the foundation of your organization. Expand your use of an LMS to staff development.
44 Key Ingredients Training for: Leadership Harassment Microsoft Office Other Software Business Skills Interpersonal Skills
45 Now what?
46 Continuous Rollout Rollout of an LMS does not happen just once at the time of initial implementation it is a continual effort and process to engage your lawyers. Announcements New Associate Orientation Software Training Day 5 minutes at the beginning of a CLE to show one feature
47 User Adoption Dig in! Encourage use PR Campaign Be ready to support it Video Vignettes Collect and be open to feedback
48 Upper Management Buy in The big thumbs up! People are more successful The organization is more successful Happier people Better retention Show stats that prove success
49 Measure your success! Surveys Are people happier? Do people feel like they have direction? Do people feel like they have the skills they need to succeed? Do you have better retention? Is your business more profitable?
50 Sum up the Supercharge! An LMS manages your lawyers learning An LMS is where people and coursework come together Brand your Professional Development as a university or with a catchy name that your lawyers gravitate to and take pride in Create a specific Professional Development page on your intranet Single Sign on from your intranet to your LMS
51 Sum up the Supercharge! The Lawyer Portal is a consolidated view of a lawyer s own Professional Development The Portal should be extremely userfriendly and intuitive Deliver education Deliver your content Watch your lawyers succeed!
52 Sum up the Supercharge! Ingredients of the Lawyer Portal CLE Compliance Report with Short Summary of rules CLE Certificates Learning Tracks Course Calendar & Registration with Outlook integration E Learning Course Feedback Forms Course Materials Automated s
53 Sum up the Supercharge! Other Important Ingredients Define your organization s Professional Development goals Establish a Learning Culture Make use of Reporting Establish Learning Tracks Connect Professional Development and Performance Expand your LMS to Staff training Continuous Rollout, User Adoption, and Upper Management Buy in Is it working? Measure your success!
54 Summary of Scope An effective LMS supercharges your lawyers Compulsory Education is handled in the CLE Compliance Report Your good content is promoted and delivered through E Learning Lawyers are satisfied with their career because their roadmap is clear You have supercharged your lawyers!
55 Good Luck! and remember, it s all about investing in the future of our next generation of leadership!
56 Adam Stein Vice President of Sales & Marketing Micron Systems (201) x135
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