Taking your desk phone to its logical extension. Cox Business VoiceManager SM

Transcription

1 + Taking your desk phone to its logical extension. Cox Business VoiceManager SM

2 1 Introducing Cox Business VoiceManager.

3 Your desk phone on your desktop. Cut the cord to your desk phone. Introducing Cox Business VoiceManager. SM It places your desk phone right on your desktop, so you can enjoy complete control and customization. Simply log on and activate your voice service with a mouse click. Cox Business VoiceManager begins with a simple user interface accessible from any Internet connection. This platform provides features at your fingertips, intuitively organized so you can use any feature on any phone. Personalized service that you design. This fully hosted communications solution includes all maintenance and upkeep, while your administrator retains business-level control. You get all of the real-time functionality you want and none of the day-to-day management you don t. It s time to teach your old phone new tricks. Cox Business VoiceManager SM 2

4 Easy to Use Where is it written your desk phone has to tie you to a desk? Anywhere. Anytime. Every time. Cox Business VoiceManager is packed with advanced features that enable you to focus on what you do best. Make and update your personal call management preferences in real time. Receive calls from your customers no matter where you are. You can use your features on any phone, whether you re in the office, at home or on the go. Enhanced Productivity Traditional and never-before-available features make voice communication more effective so you can take your productivity to the next level. Key Features: Find Me/Follow Me forwards your calls instantly to the phone nearest you. If you like, you can route all but your most important callers to voice mail. Auto Attendant answers calls automatically on the first ring. Use one or more voice menus to direct callers to the right extension. Personal Status Manager maintains dynamic control over incoming calls as you move in, out and around the office. Includes preferential treatment for important callers. 3

5 Arrange up to five phones to ring in the sequence you choose. Complete Mobility Road warrior? Your ally has arrived. Retain full access to a robust range of features. Working from home or a temporary office has never seemed so, well, professional. Key Features: Remote Office streamlines your desk phone, cell phone and home phone (or any other temporary phone) into one telephone number. Sequential Ring sets up to five phones to ring in sequence if you don t answer your primary business telephone. All voice mails route to your primary inbox only. Call Notification sets up your mobile phone to receive alerts with the number, date and time of incoming calls and voice mails the moment you receive them. Modern Messaging Lights flashing. Icons jumping. Until now. Cox Business VoiceManager messaging features put you in control of your voice mail and your . Key Features: Unified Messaging places your voice mails and s in one window. Log on. View. Sort. Listen. Respond in order of priority and simplify your workday. Personal Call Manager puts your call history on your desktop. Your call logs display numbers in three categories: incoming calls, outgoing calls and missed calls. Distinctive Alert/Ringing sets specific ring and call waiting tones. You can decide whether to accept a call without looking at Caller ID. 4

6 Easy to Manage The new voice service you can manage with nine fingers tied behind your back. Cox Business VoiceManager is a fully hosted communications solution including all system maintenance and upkeep. Yet your system administrator retains business-level control from any Internet connection. The result? All of the real-time functionality you want and none of the day-to-day management you don t. Streamlined Administration Out of sight and off your mind. The Cox Business VoiceManager platform links employees in all locations with the same system to enhance productivity and customer experience. Key Benefits: System Management connects every employee to a remote hub over a private hosted network owned and fully maintained by Cox. Virtual Attendant gives your system administrator on-screen control and management of all lines, making it possible to change preferences or view individual employee status anytime. Total Cost of Ownership remains stable because your service advances automatically as technology does. 5

7 Cox maintains and updates your service so you don t have to. System-Wide Reliability Full redundancy enables your business to continue daily operations even if your office becomes inaccessible. Redirect all calls and retain full control through any Internet connection or ordinary telephone. Key Benefits: Business Continuity ensures your lines of communication remain open even when your office may be closed, whether you re moving to a new location or your office is physically unusable. Disaster Recovery keeps full operation in motion through disruptive events because your system is hosted off-site and managed through easy online controls. Leading-Edge Technology Expand your business beyond bricks and mortar. Cox Business VoiceManager unites your entire business under a single communications platform delivered over our private, fiberbased network. Key Benefits: One System unifies communications for all employees, whether they re in branch offices, home offices or on the road. No Equipment to purchase or maintain. You can even retain your current phone numbers and equipment! Fully Maintained service means you can rest easy with the backing of a national IP backbone and 24/7 technical support. Always Up-To-Date ensures your leading-edge service stays that way, because you can automatically update your VoiceManager with better services as they become available. 6

8 Advanced features. Easy one-click control. Personal Features Alternate Numbers Anonymous Call Rejection Auto Callback Barge-In Exempt Call Forwarding Always Call Forwarding Busy Call Forwarding No Answer Call Forwarding Remote Access Call Forwarding Selective Call Hold Call Return Call Screening By Digit Pattern Call Trace Call Transfer With 3-Way Consultation Call Waiting Cancel Call Waiting Per Call Cancel Call Waiting All Calls Calling Line ID Blocking Per Call Calling Line ID Blocking Per Line Calling Line ID Name & Number Delivery (Internal) Click To Dial Directed Call Pickup Distinctive Alert/Ringing Do Not Disturb Extension Dialing Find Me/Follow Me Last Number Redial Outlook Integration Personal Call Manager Personal Status Manager Personal Web Portal Toolbar Phone List (Group) Phone List (Personal) Phone List (Call Log) Priority Alert/Ringing Remote Office Ring Splash Selective Call Acceptance Selective Call Rejection Simultaneous Ring Speed Dial 8 Speed Dial 100 Three-Way Calling/ Consultation Hold Voice Portal Calling Group Features Auto Attendant Calling Group ID Delivery Call Intercept Call Park Call Pickup Calling Plan (Incoming) Calling Plan (Outgoing) Configurable Calling Line ID Configurable Extension Dialing Configurable Feature Codes Directed Call Park Directed Call Pickup Group Ringtones Group Web Portal Toolbar Instant Group Call Music On Hold Remote Office Sequential Ring Series Hunt (Directory Number Hunt) Simultaneous Ring Unified Messaging Voice Portal Cox Business VoiceManager SM coxvoicemanager.com CBVMBR Services not available in all areas. Telephone services are provided by an affiliated entity Cox Communications, Inc. All rights reserved.