Call Services Voic and more. Get more from your mobile with O 2 call management services
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1 Call Services Voic and more Get more from your mobile with O 2 call management services
2 Voic 901 Introducing Voic 901 Voic answers your missed calls and lets you know if you have any new messages. It s available to all O 2 customers and it s ready to go on all new O 2 phones. If it s been switched off, you can activate it by dialling 1750 free from your mobile. How much does it cost? Calls to 901 are charged at your standard tariff rates for Voic . O 2 Group Conferencing Not all meetings need to happen face-to-face. With O 2 Group Conferencing, you can meet with up to 39 people on the same call, regardless of where you and your attendees are based. The benefits of Group Conferencing Reduces travel time and costs Flexible there s no need to book and meetings can be set up with just a few minutes notice at any time of day Participants can dial in from any phone, in any country No monthly subscription required each participant pays their own call charges (Business customers pay 8p a minute on O 2 or within bundled minutes depending on tariff, Consumer customers pay 15ppm on O 2 or within bundled minutes depending on tariff) Gives you a back up plan if transport delays or illness threaten the cancellation of face-to-face meetings No need to have an O 2 mobile to register To register for Group Conferencing apply online via our web registration form at o2.conferencing.bt.com/conferencing
3 Trafficline Trafficline gives you instant access to up-to-the-minute information about British roads allowing you to save time and avoid traffic jams. Using Trafficline For traffic conditions in your area, dial 1200 from your mobile (or if you re using Mobex or GroupWorker). Trafficline will automatically identify your location and give you the latest traffic report. For conditions on a particular motorway or A road in the UK, dial 1200 (or 91200) from your mobile: Press 1 then the motorway number e.g. for M60 information, key 1 then 60. Or: Press 2 then the trunk road number e.g. for A58 information, key 2 then 58. To change direction or skip a section, press #. To repeat the last section, press *. Safer driving We want you to stay safe. So if you can t call Trafficline before you start driving, please ask a passenger to call for you, pull over or use a handsfree kit. How much does Trafficline cost? Trafficline calls cost 38.3p per minute (excl. VAT) for all O 2 customers. Most calls last less than a minute and are billed by the second. To find out more about Trafficline, contact your Account Manager or request a call back. Please note that Trafficline is not available in Northern Ireland.
4 Managing calls We have a range of services to help you manage your calls more effectively. Call divert Redirect your calls to another number when you can t answer your mobile. Call transfer Transfer calls from your mobile just as you would from your office landline. Marking personal and private calls Save time and money identifying personal calls Call waiting Answer other calls even when you re already on the phone. Call hold Temporarily pause one call while you quickly pick up another. O 2 CallAlert If you miss a call, O 2 CallAlert will text you your caller s number and the time they called so you can call them back. Your callers will hear a message telling them that their number will be sent to you by text to let you know they called. If your caller has withheld their number, you won t be sent a text and they ll be told to call again later. If you miss more than one call, O 2 CallAlert will send you details of up to four callers with the date and time of their last call to your mobile phone. Activating O 2 CallAlert You can activate O 2 CallAlert at any time by calling 1710 free from your mobile phone. Switching on O 2 CallAlert deactivates Voic 901. To go back to Voic , just call 1760 free. To find out more about how O 2 can help you manage your calls more effectively, contact your Account Manager or request a call back.
5 Directory enquiries Whether you re looking for a business or a residential number, just call We ll text you the number or numbers you need or put you straight through. You choose. All for just 51.06p (excl. VAT) a minute, with a minimum charge of one minute To find out more, contact your Account Manager or request a call back. Add 9 before the number if you re on Mobile Extension.
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