Office Address MKD Independent Financial Solutions 7 The Stables, Newby Hall, Ripon, North Yorkshire, HG4 5AE Telephone: Fax: 01423

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1 Office Address MKD Independent Financial Solutions 7 The Stables, Newby Hall, Ripon, North Yorkshire, HG4 5AE Telephone: Fa: mike@mkdifa.com Web:

2 Who We Are MKD Independent Financial Solutions is an independent financial adviser dealing primarily with personal clients in Harrogate, Ripon, Thirsk and surrounding areas. We are able to advise on the whole range of their financial needs which include Pensions, Investments, Protection, Mortgage, Equity Release and General Insurance. We will provide advice on both your eisting arrangements and the solutions for your long term goals and needs. Mike holds the Diploma in Financial Planning (DipPFS) and is working towards Chartered status, which is the highest qualification standard for a financial adviser. He also holds the recognized standard in mortgage qualifications. We are able to advise clients over the whole range of their financial needs which includes Pensions, Investments, Protection, Mortgage, Equity Release or General Insurance. Our aim is to provide a professional ongoing service and our commitment to you as our client is: To put you first in all our considerations To provide a professional high quality service To provide ongoing support to help you achieve your aims To provide transparency and to act with integrity To provide you with the best solution for your needs using the most appropriate and competitive products Mike Durkin has been providing financial advice since He has developed a wealth of eperience working with both personal and corporate clients. 2 Your home may be repossessed if you do not keep up repayments on your mortgage Equity Release: This is a lifetime mortgage or home reversion plan. To understand the features and risks, ask for a personalised illustration Mike has also attained the ISO which is a professional framework through Standards International the leading certification body in the UK and overseas, ISO is specifically designed for financial planners, and allows him to demonstrate a commitment of adherence to an internationally recognized benchmark in the UK. Anyone holding this accreditation is demonstrating their commitment to the financial planning process using true ethical behaviour and professionalism, and this commitment is also monitored using ongoing assessment by Standards International to ensure adherence to the standards. There may be a fee for Mor tgage and Equity Release, the precise amount of the fee will depend on your circumstances, please refer to the enclosed Fee Agreement which outlines the options available MKD Independent Financial Solutions is a trading style of Mike Durkin who is authorised and regulated by the Financial Conduct Authority.

3 Working with MKD Independent Financial Solutions Our aim is to develop a long-lasting relationship with you and provide advice through the changing circumstances in your life. We aim to offer more than simply advising on financial products. As with any relationship, there is always the getting to know you stage Your financial needs could be simple or comple, but we always start at the same place by listening to you and getting to know what s important to you and what s not. It s also important that you get to know us too, so we ll tell you a bit more about ourselves; the kind of things we can help you with; and answer any questions that you might have. The discovery meeting is based in our office and is always without charge at this stage there is no commitment on your part until you are ready.this meeting is where we simply listen to you and advise you in the best way we can. Following this meeting, if you feel we are the right advisers for you, we then begin to plan your finances around your long term objectives. The planning process, or the Journey, as we call it, is shown on the net page and you will see it s a process that revolves around, and evolves with, your life. As your life changes, or as certain things become more or less important to you, we can tailor your financial planning to follow suit. We aim to offer more than simply advising on financial products. Our aim is to develop a long-lasting relationship with you and provide advice through the changing circumstances in your life. 3

4 Your Journey The Discovery Meeting The Discovery Meeting gives you the opportunity to discuss with your professional adviser any financial planning worries and concerns that you may have while looking at what objectives and goals you want to achieve in both the short and long term. The Discovery Report The Discovery Repor t puts forward the strategies and solutions you need to carry out in order to overcome and remove your worries or concerns, maimise your objectives and oppor tunities and reinforce your strengths and current arrangements. The Research and Analysis Process One size doesn t fit all and that is why The Research and Analysis Process is as unique as you are. We have carefully selected a suite of tools that allow us to design and collate the more intricate details of the recommended strategies and solutions as set out in The Discovery Report. The Financial Action Plan The Financial Action Plan captures and outlines your full financial planning strategies and solutions, allowing you to plan your future decisions around your financial lifestyle needs and desires. The Focused Action Plan The Focused Action Plan captures and outlines the more tactical strategies and solutions allowing you to plan your future decisions around your specific financial needs. The Implementation Process The implementation of your financial planning requirements is probably the most important stage in the process. This is where, on your behalf, we will agree to put into place the solutions for the strategies we have designed for you. This provides you peace of mind that your worries and concerns have been overcome or removed, your objective and opportunities have been maimised and your strengths and current arrangements have been reinforced. The Private Client Review The Private Client Review service is the perfect solution if you wish to review and monitor your future financial strategies and solutions in order to make sure that they continue to keep up with any changes in your life or the financial markets as a whole. The Standard Client Review The Standard Client Review service is the perfect solution if you have already established and planned your future financial strategies and solutions but need to review one or two tactical areas within your long term financial action plan. The Transactional The Transactional is the perfect solution if you do not require active management of your affairs and you are happy that we will not pro actively contact you no matter what economic conditions might prevail. It is important to be aware that it may be more epensive to work on this basis. 4

5 Review Programmes We aim to provide a solution for all clients with the following review programmes, which are summarised below. Please refer to the following page for information on which service options are available within each review programme. Review Meetings At MKD Independent Financial Solutions we are keen to develop long term relationships with our clients because we know that however good the advice we give and the strategy we implement for our clients, circumstances and needs inevitably change over time. Accordingly, for most of our clients it s appropriate that we follow up our initial advice and strategy with regular communications and in person reviews to The Private Client Review We provide three options: Wealth Management Plus Wealth Management Financial Management ensure that your strategy stays on track. However, eperience tells us that different clients need different types of service from us. To meet these different needs, we have created five services in order to tailor and most closely match what we do for our clients with the service they want from us. Details of each of the service options can be found in the table on the net page. The Standard Client Review Financial Appraisal The Transactional Advice on Demand. At MKD Independent Financial Solutions we are keen to develop long term relationships with our clients because we know that however good the advice we give and the strategy we implement for our clients, circumstances and needs inevitably change over time. 5

6 Options Funds Under Management Wealth Management Plus 750,000+ Under Management* Wealth Management 250,000+ Under Management* Financial Management 150,000 + Under Management* Financial Appraisal 70,000 + Under Management* Advice on Demand Full Holistic Advice Active Fund Management Access to Model Portfolios Quar terly Review + Valuations Half Yearly Review + Valuations n/a Annual Review + Valuations n/a n/a Valuations Only n/a n/a n/a Annual Factfind + Review Report Valuation Reports on Demand Annual Review of Risk Profile & Por tfolio Rebalancing No Ongoing Fund Switching Location of Choice/Review at MKD office Review at MKD Office n/a n/a n/a Newsletter 2 each Year Phone Calls/ s with Adviser Guaranteed Response Times (24 hours) (24 hours) (24 hours) (48 hours) Meetings with professional advisors Clarity & Vision Meeting Family Members * If the cost of the required service is not fully covered by fees from the funds under management, then the service is still available for an additional fee. Please refer to the enclosed Client Agreement/Fee Agreement documents for details 6

7 A wrap account is a relatively new concept in portfolio administration designed to assist you with arranging transactions, reporting and administering an investment portfolio. A wrap account is a relatively new concept in portfolio administration, designed to assist you with arranging transactions, reporting and administering an investment portfolio. There are many advantages for you as an investor when using wrap accounts, such as: Ease of transactions: One point of entry to access your portfolio and arrange transactions. Reduced administration: Consolidated income and capital gains ta statements from one source simplify ta year end reporting for ta return purposes. As your adviser, we spend less time on processing and more time on portfolio strategy and other financial planning issues; areas that we believe you value more in your relationship with us. Control: As your adviser, we will be able to report, arrange transactions and monitor your portfolio from one centralised online platform. Enhanced choice: If an investment and/or security is tradable, it can be accessed through the wrap provider. You will have access to many funds which would otherwise be off limits due to high minimum investment limits set by fund management groups for direct investments. Access: You will be able to access your portfolio via our website or by telephone to get up to date valuations or perform transactions such as withdrawing income without the need for paperwork. Cost and economies of scale: The avoidance of marketing and sales costs for the fund management groups and the purchasing power of the wrap provider equates to discounts on initial and annual management charges of individual funds. Charges associated with buying and selling stocks and shares can also be reduced due to bulk trading by the wrap provider. The net result is that you find yourself in the favourable position where you can benefit from all the administration support, service and ongoing advice available, for a similar cost to that which you pay for a direct purchase of a fund holding which may well not include ongoing support and advice. 7

8 What Net Arrange a meeting if one has not already been made. You can call or us, or submit an enquiry direct from our website: Office Address MKD Independent Financial Solutions, 7 The Stables, Newby Hall, Ripon, North Yorkshire, HG4 5AE Telephone: Fa: mike@mkdifa.com MKD Independent Financial Solutions is a trading style of Mike Durkin who is authorised and regulated by the Financial Conduct Authority