How can we position dairy for growth? Ice Cream Technology Conference, April 16, 2019

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1 How can we position dairy for growth? Ice Cream Technology Conference, April 16,

2 Input from broad sources IDFA members 1,100+ consumers Dairy experts and databases 1

3 What we heard regarding growth Domestic 83% Have grown # of products in the last 5 years 64% Need better consumer insights 2

4 What we heard regarding growth International 53% Believe trade disputes will last 47% Do not intend to focus on exports 3

5 Growth is possible Domestic: understand consumer needs and evolve value chain to support their needs International: grow with deficits, make commitments through cycle 4

6 Top dairy performers have been expanding margin EBITDA margins, % Top companies margin growth +4.1% Median companies +1.3% SOURCE: McKinsey analysis; Proprietary database; company filings 5

7 How do the dairy winners identify growth? Where to play Domestic Growth pockets identified with advanced analytics International Large dairy deficits How to stay relevant Fast product launches supported by an agile supply chain Bold commitments to new markets investing for the long term 6

8 What trends are impacting the consumer industry today? The Millennial Effect Better for you Infinite intimacy (IoT + Digital) Retail Revolution Explosion of small 7

9 And what about Millennials? and as of 2018, spend more than any other generation 2.8x more likely to believe new brands are better 63% follow brands on social media 3.7x more likely to avoid big food Are 2-3x more likely to purchase groceries online 8

10 Consumers say they want to eat healthier but does it translate to action? But what do consumers think is healthy? Very unhealthy Very healthy 35% of consumers want to eat healthier than they did a year ago Fat Protein 9

11 Butter leading growth, despite mixed perceptions on healthy Butter #1 reason for buying LESS 34% I found other products that are healthier vs. sales are growing 4%+ per year #1 reason for buying MORE 40% I feel it is the healthiest option 10

12 Ice Cream though tells a different story Top reasons people buy more Top reasons people buy less 51% I crave these products 54% I had a change in diet / dietary restrictions 33% I have a new person in the household who eats these products 21% I found other products that are healthier 20% There are new options that encourage me to try more Sales are growing 2%+ per year 11

13 Non-dairy is here to stay, but how big will it get? Small, but growing segment of the market Dairy industry executives said about dairy alternatives Non-dairy milk alternatives % y.o.y. 51% Market will continue to grow 45% Growth will flatten 92.6 Dairy milk 4% A fad, market will shrink 62% Dairy consumers have tried alternatives 12

14 Dairy consumers are trying new things Return to original Now buy both Stick with new 41%of dairy consumers have tried a new dairy brand in last 12 months

15 The shopping landscape is changing Traditional grocery and mass are declining and grocery purchase venues are evolving % consumers who say traditional Grocery / Mass is primary place to buy food 89% %

16 Grocery growth will come from online. Consumers plan to look for dairy. E-commerce will drive growth Consumers will expect dairy to be there Grocery sales in the US, $B 971 E-commerce Brick & Mortar CAGR 34% % online dairy consumers shopping online vs other grocery 44 11% % 99% -0.1% % 2025E More Same Less 15

17 Small brands are driving growth Dairy retail sales $, B Private Label Small (<$400M) Large (>$400M) 2018 CAGR % p.a. -2.5% 3.8% -1.3% -0.8% 16

18 Big and small companies have similar success launching brands Packaged food, US, Brands/major new products launched Brands still alive year survival rate Large incumbents (>$1B sales; N=~40) ~25% Small incumbents and new entrants (N=~1,000) 1, ~25% 17

19 Identifying pockets of growth requires insight and analytics Shopper Behavior How shoppers purchase products Need States How situational needs influence behaviors Usage Behavior How consumers use products Consumer segmentation How consumer attitudes influence behaviors 18

20 Agility will get products to market Agile ANALYSIS DESIGN ANALYSIS DESIGN ANALYSIS DESIGN ANALYSIS DESIGN Output presumes that we cannot understand the opportunity until we explore it so it explicitly focuses on significant learning and iteration throughout, while preserving resource flexibility TEST BUILD TEST BUILD TEST BUILD TEST BUILD A product systematically de-risked, tested inmarket with customers and consumers, with known information 19

21 The full value chain will need to evolve Flexibility and Agility Distribution and Access Insights and Technology 20

22 How do the dairy winners identify growth? Where to play Domestic Growth pockets identified with advanced analytics International Large dairy deficits How to stay relevant Fast product launches supported by an agile supply chain Bold commitments to new markets investing for the long term 21

23 Profitable growth comes from looking globally Revenue Growth by Market Focus 2008=100 Dairy Representative EBITDA Margin (%) Global Local Global Local *Note: Sample of 14 major dairy companies; Global companies are those with 50% or more revenues from non-home markets Revenue Index is aggregate earnings based on 2017 exchange rates; EBITDA margin rates weighted for company size 22

24 There is a large, long-term global opportunity to capture Dairy surplus/deficit Million tonnes milk equivalent in 2017 and Surplus Deficit 12 5 United States 13 EU China -26 Asia ex China ex India Africa C. & S. America India NZ & Australia 1 based on 95 countries 23

25 82% of US exports are not impacted by trade actions US Dairy exports, $M Impacted exports % of US dairy exports by $ value are currently not being hit by retaliatory tariffs 2.9 Exports to non-affected markets Canada Mexico China Total Exports 24

26 US dairy exports are not aligned with future demand Surplus Deficit Total China Asia (ex-china & India) Africa C. & S. Am. NAFTA (Can, Mex) EU NZ & Australia % US dairy export % 29% 2% 9% 36% 2% 5% -26 Million tonnes milk equivalent dairy deficit or surplus forecasted in Figures do not total to 100% due to regional surplus cancelling out included individual country deficits 25

27 US competition has concluded more trade agreements Surplus Deficit Total # of trade agreements 1 Million tonnes milk equivalent dairy deficit or surplus forecasted in 2027 China Asia (ex-china & India) Africa C. & S. Am NAFTA (Can, Mex) EU NZ & Australia The number represents the number of agreements negotiated or being negotiated but not concluded as of today. 26

28 What can we do? Play defense Identify Manage Plan It took us 10 years to build up our trusted export relationships in that market and it was all gone in 24 h. 27

29 What can we do? Play offense Get ready Diversify Invest Our production is growing faster than domestic consumption - we have to export Our preference is to manufacture in the US and export, but where we can t crack tariffs, we will go and build a plant 28

30 Where to next? Consumer insights Agility and flexibility Flow to projected deficits Invest through cycle 29

31 Thank you! 30

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