Business Process Management (BPM) Software

Transcription

1 FlowCentric Processware 2013

2 FlowCentric Business Process Management (BPM) Software and Services enable organisations of all proportions, in a multitude of industries, to satisfy and often exceed their customers expectations. What is Business Process Management (BPM)? BPM is a comprehensive management discipline that leverages Software and Services to provide total visibility into an organisation. BPM promotes business efficiency and process accuracy, while pushing for innovation, flexibility, and integration with modern technology enablers. BPM aids in keeping costs down, improving service delivery and increasing performance and output, all while ensuring effective managerial control and compliance with evolving legislative requirements. To this end companies need a solution that will automate processes, standardise best practices, improve efficiency and encourage swift user acceptance. FlowCentric Technologies has both the tools and the knowledge to make your BPM initiatives successful. Why FlowCentric Business Process Management Technology? We understand that the objective of our customers is not to procure software or services; they purchase outcomes, successful ones. With FlowCentric BPM technologies, customers procure the ability to manage and achieve operational goals, foremost being to increase shareholder value. FlowCentric BPM technologies help organisations to gain higher customer satisfaction, data accuracy, product quality, delivery speed and time-to-market speed. FlowCentric Processware 2013 The Business Process Management Suite (BPMS), FlowCentric Processware, delivers an assortment of process; knowledge; and analytics capabilities in a cohesive package. FlowCentric Processware allows organisations to streamline their operations by automating, executing, and monitoring business processes from beginning to end. Integrated analytics enable increased visibility by delivering extensive reports on key business operations and process execution to managers, based on clean data. Process applications built with FlowCentric Processware tend to overcome the limitations of traditional enterprise systems by integrating with existing applications, pulling relevant data, and connecting the appropriate people. FlowCentric Processware connects people with their systems and processes via a single user interface, which is so easy to use that all staff members can accurately follow the steps to ensure business runs smoothly. The FlowCentric BPMS, FlowCentric Processware, allows an organisation to actively and accurately manage its processes from beginning to end, improving them along the way. FlowCentric Processware provides the functionality and infrastructure needed to support complex, collaborative processes, which extend throughout the enterprise, as well as across the value chain.

3 Mobile Business Solutions for a Modern World FlowCentric Processware 2013 from FlowCentric Technologies is fully-enabled for mobile. The new version of FlowCentric s agile Business Process Management (BPM) Software brings all the functionality, all the information, and all the control available on desktops to mobile devices. The company, FlowCentric Technologies, has dramatically up-scaled its mobile offering to support the mobile ambitions of modern businesses. FlowCentric Processware 2013 is supported on all major smartphones including Windows, iphone, Android and Blackberry and a variety of tablets, such as the ipad, Galaxy Tab and Surface RT. Immediately push the latest process and business rule updates to every mobile participant on every platform. The solution leverages the capabilities of HTML5 and CSS3 to provide users with an easily navigable interface for their work portal, whether they access FlowCentric Processware 2013 from their smartphones or their desktop. All information relevant to the logged in user - from tasks, processes and forms to reports, authorisations and tracking is accessible from a single dynamic dashboard. With FlowCentric Processware companies are able to empower users to work from wherever they are, whenever they need, using their devices of choice. The notable flexibility of FlowCentric Processware 2013 means that companies can tailor process solutions to fit their specific business requirements including any mobile strategies. See Entire Task World at a Glance on the Home Page Supports 32- and 64- bit Operating Platforms Multiple File Uploads Improved Multi-Language & Bi-Directional Text Support More Comprehensive Search Functionalities & Parameters

4 Mobile BPM Quickly develop new custom mobile applications to ensure an optimised customer and employee user experience. Constant mobile access to business processes, track progress, initiate or delegate tasks on the go. Immediately push the latest process and business rule updates to every mobile participant on every platform. Mobile processes ensure fewer delays as system information is updated immediately and can be actioned promptly. Multi-Language Bi-directional text support and multi-language capabilities of FlowCentric Processware. This feature enables the modification and translation of all static and process-related information displayed in the FlowCentric Navigators. Offering processes in a variety of languages is particularly beneficial to companies who would like to standardise their processes in a variety of countries where language may otherwise be a barrier. Ease Of Use FlowCentric Processware links business systems with process logic, as opposed to user behaviour, by building business rules into the system. There is a definite beginning and end to each process, with each step in the process being executed according to the rules defined by business. Information is pushed to people while the predefined business processes pull them along. The FlowCentric user interface is so easy to use that all staff members, IT and non- IT, can accurately follow each step without the need to access any other systems. This not only minimises the risk of user error, but also insulates users from unnecessary complexities. Deploy In A Variety Of Environments Easily deploy in a variety of environments such as smartphones, web browsers or directly into Microsoft SharePoint or Microsoft Office Outlook. Ensure rapid user acceptance with these easy to use interfaces. Manage Risk Comply with regulatory standards and prevent unauthorised access to business-critical and personal data. Avoid the risks and expenses associated with non-compliance or nonconformity with best practices. Ensure each process is transparent and fully auditable, hold each participant accountable for their contributions and actions. Records Speedy access to company records is more important than ever in today s data-driven world. Empower users and reduce cycle times. Find, analyse and take action on business data from a single intuitive interface. Control the entire lifecycle of your business documents. Ensure your automated processes meet compliance needs. Don t leave your documents behind. Link documentation to processes with FlowCentric Processware and make certain they are archived along with the fully auditable process records. Reports and Analytics High performance and real-time reporting empowers business users to make better informed decisions which aids in driving innovative decision-making. Gain real-time visibility into business operations and receive continuous feedback loops to improve process performance. Effective analytics based on BPM, ERP, CRM, data warehouse, SQL database, Excel data, and more. Dashboards with drilldown information capabilities. Real-time key performance indicators, charts, statistic. Configurable event-driven alerts. Central Administration The entire FlowCentric site can be configured and administered through the FlowCentric Designer. The design suite encompasses a security model to ensure that only relevant users can access the site in this manner. All FlowCentric sites have a Site Administrator that can, by default, assign these access rights to process administrators. The rights can be configured as Read Only, or Read and Write. It can be configured per administrator, per structure or entity that exists in the site. This includes processes, role groups and the roles they contain, business rules, users, site settings, and access to the Language Editor. The Site Administrator can, for example, assign full access rights for the HR Manager to all the HR Processes, but not allow the HR Manager to make any changes to the Procurement Processes. The FlowCentric Designer also keeps a full audit trail on any changes or additions made to anything in the site, which makes it possible to track issues when they arise. Version Control allows a process to be rolled back if the need arises, thus ensuring that business can continue uninterrupted. Manage Costs Optimise your IT infrastructure for ever-changing business conditions, invest in FlowCentric Processware and build affordable solutions that provide reliability and choice. Before you change your ERP, at great cost, consider making use of FlowCentric BPM technology to enhance your existing system in order to meet your requirements. Allows For Effective Innovation Both the FlowCentric Designer and the FlowCentric Navigators are intuitive and easy to use which simplifies end-user training and minimises support for IT. Data from multiple enterprise systems can be integrated through a consistent presentation layer which allows for significant customisation. Individuals and business units can create and deploy their own custom business process solutions and applications with relative ease. Process Modeling Process designers can quickly create process models in a user friendly drag-and-drop design environment with no coding. Alternatively a designer can simply import an existing Microsoft Visio model into FlowCentric Processware. This feature provides a convenient, visually intuitive means of creating and maintaining your business process diagrams.

5 BPM is a Natural Extension of ERP In today s challenging and dynamic business environment, organisations need agility and speed of response more than ever. Changes in market conditions, satisfying a particular customer requirement or legislative changes demand that an organisationss systems and processes be flexible and capable of adaptation. ERP vendors have to produce software products that meet the requirements of a broad audience. As a result, typical ERP software applications, no matter how configurable, are designed to meet general assumptions about how a business operates and the processes that it needs to adhere to. Implemented to meet a quantified set of business requirements, they often prove inflexible and cumbersome to change or, worse, require a significant upgrade to meet additional requirements. In practice, all organisations have processes that span business units, functional departments and externally processes that require people to connect and act upon information in a structured way that goes beyond the remit of ERP. Business Process Management (BPM) is the next natural step in the evolution of any business that wants to go beyond the transactional efficiencies accomplished with Enterprise Resource Planning (ERP) to achieve competitive advantage. Instead of suffering buyer s remorse when the realisation hits that ERP can t deliver on all of their needs, companies can leverage BPM to extend the functionality of ERP and ensure their specific operational requirements are 100% met. This will enable them to achieve agility and competitive advantage. The best way for companies to get what they d hoped, and bargained for, is to complement ERP with BPM from the outset. FlowCentric Extended Business Solutions (EBS) FlowCentric's Extended Business Solutions (EBS) provide easy to use applications which will eliminate duplication of processes and procedures, and ensures straightforward navigation through the documents, processes and procedures. Unlike other out of the box solutions which don't take into account different legislative, industry and regional requirements, FlowCentric are cognisant of this and have made provision for easy affordable customisation. FlowCentric Human Resources (HR) Solutions FlowCentric Self-Nominated Training Process FlowCentric Personal Development Plan Process FlowCentric Leave Requisition Process FlowCentric Recruitment and Termination Processes FlowCentric Procurement Solutions FlowCentric Contract Administration Process FlowCentric Adding a New Vendor Process FlowCentric Stock/Non Stock Procurement Process FlowCentric Capex and Opex Procurement Process FlowCentric E-Procure Procurement Process FlowCentric Tender Management Solution FlowCentric Finance Solutions FlowCentric Adding a New Client Process FlowCentric Travel Requisition Process FlowCentric Expense Claims Process FlowCentric Safety, Health, Environmental and Quality (SHEQ) Solutions FlowCentric Audit Administration Process FlowCentric Policy Authorisation Process FlowCentric Non-Conformance Process FlowCentric Incident Management Process Please note: All processes are priced separately.