Hello... We re CTI Digital, one of the UK s leading full service digital agencies and part of global marketing services provider, Paperhat Group.

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2 Hello... We re CTI Digital, one of the UK s leading full service digital agencies and part of global marketing services provider, Paperhat Group. With a growing team of over 100 talented technical and creative individuals, we ve got more than a decade of experience in providing award winning innovative solutions, Our mission is to help you achieve incredible results for your business, by taking a solutions driven approach to your project. If you re looking for a long-term relationship with a trustworthy and forward thinking digital agency that s dedicated to delivering excellent results for your business, look no further.

3 We work with... Drupal Commerce Enterprise content management and commerce as one, Drupal Commerce combines powerful content management, ecommerce, customer relationship management features to equip modern marketers with smart insights for integrated campaigns. Flexible Scalable Integrated Secure Extensible

4 Drupal Commerce Content Driven Commerce Content marketing is the most important trend this year Personalisation A single vision of your customer enables relevant personalisation Customer engagement demands continue to increase Google rankings demands more relevant content Your content reaches further than ever before Profile driven personalisation Automated experimentation Consistent message across digital properties Relevancy = Greater ROI Integrate Everything! Fully integrated infrastructure is essential for efficient operations Single sign on for you and your customer Workflows built around your business Deliver your content everywhere Harmonised data & reporting Payment & Subscription Basket & checkout doesn t fit well with service based commerce Fully customisable order process Persistent authorisation for subscriptions Tokenisation for repeat purchase Reduced scope of PCI compliance audit

5 Scalable Cloud Hosting Our team of Cloud Engineers will assist you in finding the right architecture that matches your business needs. We partner with best in class hosting providers to provide scalable, high performance and high availability hosting environments which are both good for you now and in the future.

6 Building a community with 1000 new signups in less than 3 months Conversion rate increased from 17% to 22% Our ecommerce platform for ArtTutor brokers subscriber access to a private community of budding global artists and premium video based art courses. Exclusive instructional videos play on all devices and bandwidth speeds, while minimising costs to the business. This has allowed ArtTutor to quickly grow its community and revenues through subscriptions. Within two days of trading, the site had paid for itself in sign ups. In its first ten months of trading, ArtTutor has signed up more than 3,000 members, increased conversion rate from 17% to 22% and delivered revenues of 475,000. Services Supplied Strategy development UX design Mobile Subscription based commerce Fostered community of advocates With success has followed iterative improvements, additional features, refinements to front end development and rapid innovation.

7 Placing customers in the driving seat faster An intelligent solution to deal with high volumes of data The Peugeot Finance website provides self service credit applications to buy or lease cars. Under the hood is an elaborate Drupal architecture drawing rich media, vehicle metadata, secure finance information from separate data centres. As lead technical partner, we managed both Drupal architecture development and provision of API s from Peugeots 3rd party suppliers. Combining SOAP, REST and XML RPC feeds passing high volumes of data and finance offers with short lifetimes demanded an intelligent caching strategy. Services Supplied Live data feed integrations UX design Responsive design Load testing High performance architecture Whilst handling complex transactions, the end result is an uncompromising and aspirational interface swiftly guiding customers through financing their next car.

8 Fostering a healthy addiction using a subscription based model Revolutionising the online fitness market We ve provided strategy and development to help GymCube revolutionise the online fitness market. Subscriber loyalty is nurtured by fusing sports science and psychology into automated nurturing campaigns. This is primed to send supportive messages from personal trainers when members fall below their personal training goals and praise when they achieve them. Further cemented by gamification and statistics dashboards, made possible through integrations to fitness tracking devices, this powerful platform is anything but standard ecommerce. Services Supplied Digital strategy development UX design Profile driven marketing Loyalty management Subscription based commerce Automated personalised training programmes

9 Flawless performance for a nationwide audience 24/7 support for a 24/7 business 17+ million people stay in Travelodge hotels each year. 85% of room reservations worth 500M are made through their Drupal website. With a prime time TV advertising booked during Has Britain Got Talent, Travelodge asked us to prepare their infrastructure for the planned traffic spikes during the campaign. Working with their in house team, our developers completed a full audit of the sites architecture. We executed a series of simulations to place the system under load and monitored performance. From their findings our team engineered a highly scalable Drupal architecture. The remedial work seized opportunities to reduce legacy debt, refactored code taking a forward thinking approach, and introduced a multi layered caching and performance strategy. Services Supplied 24/7 Critical support Multi-Technology infrastructure One of the highest transactions volumes in the UK. Hosting management Digital strategy consulting The solution placed Travelodge better equipped to innovate, achieve business agility and naturally their site coped with the load exerted during the high traffic periods of TV ad campaign.

10 Large scale platform migration for Britain s best loved charity & hospital Seamless migration of 15,000 content items Great Ormond Street Hospital is a world renowned children s hospital and one of the UK s largest charities. Each year, the site facilitates over 240,000 patient visits to the hospital. The charity depends on the website to support campaigns raising 50M per year. We were appointed to harmonise their NHS Trust and Charity websites onto a single enterprise Drupal platform, involving the scripted migration of 15,000 content items, the implementation of a responsive design with enhanced usability, as well as architecting a robust infrastructure to cope with unprecedented traffic levels. Featuring new user journeys with pathways leading to microsites featuring integration to the Just Giving API, the new platform seamlessly combines content and commerce as one. Services Supplied Business analyst to minimise cost of ownership Large scale migration Content audit User lead design Multi-site development 24/7 Support Scalable cloud infrastructure

11 More than just Drupal development... Digital Marketing Our dedicated team can help with all of your marketing needs, from consultancy and planning through to delivery and insights. We ve got the experts to help drive more relevant traffic to your website, engage with your customers across all channels to increase conversions, enhance your visibility and ultimately, drive sales. Magento Ecommerce Development Whether you are planning to launch your first ecommerce website, migrate over to Magento or update your existing Magento website, we can help. We ve built a reputation for bringing creativity, ecommerce expertise and technical excellence to Magento ecommerce development and design. Mobile Apps Whatever your mobile app requirements, our expert team will work with you to create an end product that perfectly meets the needs of your end user and exceeds your expectations. 24/7 Support We ve got a dedicated support team, committed to keeping your business critical applications online 24/7, and we offer a range of support services to suit all needs and budgets.

12 We re part of Paperhat Group Ready to discuss your project? Paul Johnson Paul Johnson +44 (0) Over $800m turnover An expert workforce of More than 200 clients with an average tenure of 8 years Find out more at

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