Install Sophos SafeGuard Native Device Encryption on Mac OS X

Save this PDF as:
 WORD  PNG  TXT  JPG

Size: px
Start display at page:

Download "Install Sophos SafeGuard Native Device Encryption on Mac OS X 10.8-10.10"

Transcription

1 Sophos SafeGuard Native Device Encryption is a management tool that is used to manage the recovery key and report on the status of Apple s FileVault 2 encryption. As the underlying technology is FileVault 2, any limitations and experiences with SafeGuard will mirror that of FileVault 2, including the preboot authentication in which a user is prompted to login before Mac OS X completes the boot process. Before you install SafeGuard, make sure to review the following information to help ensure a successful installation: Hardware Software Apple RAID driver Boot Camp Assistant Imaging Disk Types Other Encryption Software Miscellaneous Notes Intel- based Macintosh (PowerPC- based Macs are not supported) At least 2 GB RAM 40 MB available in the file system where SafeGuard will be installed. Mac OS X versions supported: 10.8, 10.9, & Mac OS X is not yet supported. SafeGuard cannot encrypt a RAID configuration as FileVault does not support a RAID volume. You cannot use Boot Camp Assistant to install Boot Camp multi- boot after SafeGuard is installed. Install Boot Camp and complete your Windows installation before you install SafeGuard. Imaging with SafeGuard installed is not supported. SafeGuard Native Device Encryption for Mac can only encrypt internal (standard or solid state) disks. If other encryption software is being used (such as Check Point), ensure the hard drive is decrypted and a reboot has been performed after decryption before installing SafeGuard. Do not install or uninstall on battery power. Do not force a power- off during installation or uninstallation. Back up all data before installation. Make sure the disk is error- free before installation. Do not try to uninstall SafeGuard when the disk is being encrypted. This may cause data loss.

2 If you are attempting to install SafeGuard when the machine is already encrypted with FileVault, you must have the existing FileVault recovery key available to import into SafeGuard. Without it, SafeGuard administrators cannot assist with password recovery and you are at risk of data loss. If you do not have the recovery key, decrypt the machine and go through the normal installation process as follows. If you do have the recovery key, skip to the Installing with FileVault encryption present section. The following describes the installation of Sophos SafeGuard Native Device Encryption on Mac OS X clients. Installation prerequisites Before starting the installation, make sure the SGN server certificate has been imported into the system keychain and is set to Always Trust for SSL. To do this perform the following: 1. From the Finder, select Go Connect to Server, enter smb://its- fp1.ur.rochester.edu/apps and click Connect. Once the share mounts, go to Security/Encryption and copy the Mac directory to your computer. 2. Import the its- sge- wp1.cer file into your keychain from the terminal.!!! DO NOT USE KEYCHAIN ACCESS TO ADD THE CERTIFICATE!!! Open the Terminal app and run the following command: sudo /usr/bin/security add- trusted- cert - d - k /Library/Keychains/System.keychain r trustasroot - p ssl "/folderofcert/its- sge- wp1.cer" where /folderofcert is the local folder where you copied the certificate.

3 3. Open a web browser and check that your SafeGuard Enterprise Server is available by browsing to sge- wp1.ur.rochester.edu (ensure the link is https and not http) 4. Open Disk Utility (Macintosh HD Applications Utilities Disk Utility). 5. Select the System Drive and then click Verify. If Verify discovered problems with the disk, proceed to step 6; otherwise, proceed with the installation of the SafeGuard Device Encryption software (install process is on the next page).

4 6. Click Repair Disk to resolve any issues. When done, go back to step 5 and verify the disk.

5 Installation 1. Double- click the Sophos SafeGuard DE.dmg to start the installation. 2. If you would like to learn more about the product, double- click on and read through the offered readme.html file; otherwise, double- click Sophos SafeGuard DE.pkg and follow the installation wizard. You will be prompted for your password to allow the installation of new software.

6

7

8 3. Click Close to complete the installation. 4. Restart your computer and logon with your Mac password.

9 5. Open the System Preferences and click the Sophos Encryption icon to start the application.

10 6. Click the Server tab. 7. Select the Managed Client (Default).zip file and drag the zip file to the Drag configuration zip file here box.

11 8. You will be prompted to enter a Mac administrator password. Enter the password and click OK to confirm. Enter your password again to restart and begin encrypting. If you are asked to restart again after you reboot your machine, click Restart. 9. Return to the Server tab in Sophos Encryption under System Preferences. Click Synchronize. A successful connection will result in an updated "Last Contacted" time stamp (Tab Server, Server Info area, Last Contacted). An unsuccessful connection will display the red X icon.

12 10. Your system disk should now start encrypting. This can be verified by going to the Disk Encryption tab and reading the Status. It should read The system disk is currently being encrypted. A centrally stored recovery key is available. If any error messages appear, please contact the University IT Help Desk at In order to provide efficient service, please have the name of your computer ready. To find your computer name, go to System Preferences and open the Sharing Preference.

13 Installing with FileVault encryption present If you have the existing FileVault recovery key, follow the steps below to install SafeGuard and import your key to the SafeGuard server. If you do not have the existing FileVault recovery key, decrypt the machine and go through the normal installation process. 1. Follow the normal installation prerequisites. 2. Follow the normal installation process until it comes time to Synchronize. You will not have to restart as you would in the regular installation since your machine is already encrypted. 3. You should receive this notification: and the Disk Encryption tab should have the following status: 4. Open Terminal, and type the following command: sudo sgdeadmin - - import- recoverykey <YOUR KEY HERE>

14 Type your password when prompted, and the recovery key should import successfully. 5. Return to the Disk Encryption tab, and the status should change to include a centrally stored recovery key is available.

Sophos SafeGuard Native Device Encryption for Mac Administrator help. Product version: 7

Sophos SafeGuard Native Device Encryption for Mac Administrator help. Product version: 7 Sophos SafeGuard Native Device Encryption for Mac Administrator help Product version: 7 Document date: December 2014 Contents 1 About SafeGuard Native Device Encryption for Mac...3 1.1 About this document...3

More information

Administering FileVault 2 on OS X Lion with the Casper Suite. Technical Paper July 2012

Administering FileVault 2 on OS X Lion with the Casper Suite. Technical Paper July 2012 Administering FileVault 2 on OS X Lion with the Casper Suite Technical Paper July 2012 JAMF Software, LLC 2012 JAMF Software, LLC. All rights reserved. JAMF Software has made all efforts to ensure that

More information

University of Rochester Sophos SafeGuard Encryption for Windows Support Guide

University of Rochester Sophos SafeGuard Encryption for Windows Support Guide Sophos SafeGuard Encryption for Windows Support Guide University Information Technology Security & Policy September 15, 2015 Version Date Modification 1.0 September 15, 2015 Initial guide 1.1 1.2 1.3 1.4

More information

Administering FileVault 2 on OS X Mavericks with the Casper Suite v9.2 or Later. Technical Paper October 2013

Administering FileVault 2 on OS X Mavericks with the Casper Suite v9.2 or Later. Technical Paper October 2013 Administering FileVault 2 on OS X Mavericks with the Casper Suite v9.2 or Later Technical Paper October 2013 JAMF Software, LLC 2013 JAMF Software, LLC. All rights reserved. JAMF Software has made all

More information

Sophos SafeGuard Native Device Encryption for Mac quick startup guide. Product version: 7

Sophos SafeGuard Native Device Encryption for Mac quick startup guide. Product version: 7 Sophos SafeGuard Native Device Encryption for Mac quick startup guide Product version: 7 Document date: December 2014 Contents 1 About SafeGuard Native Device Encryption for Mac...3 2 Working with SafeGuard

More information

SecureDoc for Mac v6.1. User Manual

SecureDoc for Mac v6.1. User Manual SecureDoc for Mac v6.1 User Manual Copyright 1997-2012 by WinMagic Inc. All rights reserved. Printed in Canada Many products, software and technologies are subject to export control for both Canada and

More information

The safer, easier way to help you pass any IT exams. Exam : 9L0-518. OS X Server Essentials 10.8 Exam. Title : Version : Demo 1 / 6

The safer, easier way to help you pass any IT exams. Exam : 9L0-518. OS X Server Essentials 10.8 Exam. Title : Version : Demo 1 / 6 Exam : 9L0-518 Title : OS X Server Essentials 10.8 Exam Version : Demo 1 / 6 1.In Server app, which procedure will configure OS X Server to let members of a specific group use the Messages service? A.

More information

1. Open the preferences screen by opening the Mail menu and selecting Preferences...

1. Open the preferences screen by opening the Mail menu and selecting Preferences... Using TLS encryption with OS X Mail This guide assumes that you have already created an account in Mail. If you have not, you can use the new account wizard. The new account wizard is in the Accounts window

More information

Using Mac OS X 10.7 Filevault with Centrify DirectControl

Using Mac OS X 10.7 Filevault with Centrify DirectControl Using Mac OS X 10.7 Filevault with Centrify DirectControl August 2011, Revision 2 OS X 10.7's Filevault has the ability to encrypt the entire disk. Full Disk Encryption is compatible with Centrify Active

More information

1. Open the Account Settings window by clicking on Account Settings from the Entourage menu.

1. Open the Account Settings window by clicking on Account Settings from the Entourage menu. Using TLS Encryption with Microsoft Entourage This guide assumes that you have previously configured Entourage to work with your Beloit College email account. If you have not, you can create an account

More information

VMware Horizon FLEX User Guide

VMware Horizon FLEX User Guide Horizon FLEX 1.5 This document supports the version of each product listed and supports all subsequent versions until the document is replaced by a new edition. To check for more recent editions of this

More information

Yale Software Library

Yale Software Library Yale Software Library http://www.yale.edu/its/software/ For assistance contact the ITS Help Desk 203-432-9000, helpdesk@yale.edu Remote Desktop for Macintosh connection to Windows MS Remote Desktop Client

More information

SafeGuard Enterprise Web Helpdesk

SafeGuard Enterprise Web Helpdesk SafeGuard Enterprise Web Helpdesk Product version: 5.60 Document date: April 2011 Contents 1 SafeGuard web-based Challenge/Response...3 2 Installation...5 3 Authentication...8 4 Select the Web Help Desk

More information

SafeGuard Enterprise Installation Best Practice

SafeGuard Enterprise Installation Best Practice SafeGuard Enterprise Installation Best Practice Product Version: 7 Document date: December 2014 Contents www.utimaco.c om Introduction... 4 Technical prerequisites... 5 Installation order... 6 1. Installing

More information

SafeGuard Enterprise Web Helpdesk. Product version: 6 Document date: February 2012

SafeGuard Enterprise Web Helpdesk. Product version: 6 Document date: February 2012 SafeGuard Enterprise Web Helpdesk Product version: 6 Document date: February 2012 Contents 1 SafeGuard web-based Challenge/Response...3 2 Installation...5 3 Authentication...8 4 Select the Web Helpdesk

More information

Hallpass Instructions for Connecting to Mac with a Mac

Hallpass Instructions for Connecting to Mac with a Mac Hallpass Instructions for Connecting to Mac with a Mac The following instructions explain how to enable screen sharing with your Macintosh computer using another Macintosh computer. Note: You must leave

More information

SafeGuard Enterprise Web Helpdesk. Product version: 6.1

SafeGuard Enterprise Web Helpdesk. Product version: 6.1 SafeGuard Enterprise Web Helpdesk Product version: 6.1 Document date: February 2014 Contents 1 SafeGuard web-based Challenge/Response...3 2 Scope of Web Helpdesk...4 3 Installation...5 4 Allow Web Helpdesk

More information

It is recommended that you use a clean installation of Lion client before upgrading to Lion Server.

It is recommended that you use a clean installation of Lion client before upgrading to Lion Server. Wazza s Lion Server QuickStart 1. Installing Lion Server About this Document This document is the first in a series of documents describing the process of installing and configuring a Mac OS X 10.7 Server

More information

STATISTICA VERSION 10 STATISTICA ENTERPRISE SERVER INSTALLATION INSTRUCTIONS

STATISTICA VERSION 10 STATISTICA ENTERPRISE SERVER INSTALLATION INSTRUCTIONS Notes: STATISTICA VERSION 10 STATISTICA ENTERPRISE SERVER INSTALLATION INSTRUCTIONS 1. The installation of the STATISTICA Enterprise Server entails two parts: a) a server installation, and b) workstation

More information

License Patrol TM Mac Client Installation Guide 7.0 for Mac OS X. September 2015 VERALAB TM

License Patrol TM Mac Client Installation Guide 7.0 for Mac OS X. September 2015 VERALAB TM License Patrol TM Mac Client Installation Guide 7.0 for Mac OS X September 2015 VERALAB TM License Patrol Client Installation Guide, 7.0 for Mac OS X. Copyright 2015 VeraLab Inc. All rights reserved. The

More information

Tenrox. Single Sign-On (SSO) Setup Guide. January, 2012. 2012 Tenrox. All rights reserved.

Tenrox. Single Sign-On (SSO) Setup Guide. January, 2012. 2012 Tenrox. All rights reserved. Tenrox Single Sign-On (SSO) Setup Guide January, 2012 2012 Tenrox. All rights reserved. About this Guide This guide provides a high-level technical overview of the Tenrox Single Sign-On (SSO) architecture,

More information

2.6.1 Creating an Acronis account... 11 2.6.2 Subscription to Acronis Cloud... 11. 3 Creating bootable rescue media... 12

2.6.1 Creating an Acronis account... 11 2.6.2 Subscription to Acronis Cloud... 11. 3 Creating bootable rescue media... 12 USER'S GUIDE Table of contents 1 Introduction...3 1.1 What is Acronis True Image 2015?... 3 1.2 New in this version... 3 1.3 System requirements... 4 1.4 Install, update or remove Acronis True Image 2015...

More information

Computer Science and Engineering MacOS Cisco VPN Client Installation and Setup Guide

Computer Science and Engineering MacOS Cisco VPN Client Installation and Setup Guide Computer Science and Engineering MacOS Cisco VPN Client Installation and Setup Guide Contents Installation: For users who have no prior Cisco VPN Client Installed... 2 Profile Import:... 4 Usage:... 4

More information

Stellar Phoenix Exchange Server Backup

Stellar Phoenix Exchange Server Backup Stellar Phoenix Exchange Server Backup Version 1.0 Installation Guide Introduction This is the first release of Stellar Phoenix Exchange Server Backup tool documentation. The contents will be updated periodically

More information

CONNECT-TO-CHOP USER GUIDE

CONNECT-TO-CHOP USER GUIDE CONNECT-TO-CHOP USER GUIDE VERSION V8 Table of Contents 1 Overview... 3 2 Requirements... 3 2.1 Security... 3 2.2 Computer... 3 2.3 Application... 3 2.3.1 Web Browser... 3 2.3.2 Prerequisites... 3 3 Logon...

More information

Parallels Transporter Agent

Parallels Transporter Agent Parallels Transporter Agent User's Guide Copyright 1999-2015 Parallels IP Holdings GmbH and its affiliates. All rights reserved. Parallels IP Holdings GmbH Vordergasse 59 8200 Schaffhausen Switzerland

More information

CHARTER BUSINESS custom hosting faqs 2010 INTERNET. Q. How do I access my email? Q. How do I change or reset a password for an email account?

CHARTER BUSINESS custom hosting faqs 2010 INTERNET. Q. How do I access my email? Q. How do I change or reset a password for an email account? Contents Page Q. How do I access my email? Q. How do I change or reset a password for an email account? Q. How do I forward or redirect my messages to a different email address? Q. How do I set up an auto-reply

More information

For details for obtaining this later version; see the Known issues & Limitations, section at the end of this document.

For details for obtaining this later version; see the Known issues & Limitations, section at the end of this document. Note: This is the version of Entourage which comes as part of the Microsoft Office 2008 for Mac suite. Microsoft has now released Entourage 2008 Web Services Edition, in our testing this later version

More information

Sophos SafeGuard Disk Encryption, Sophos SafeGuard Easy Demo guide

Sophos SafeGuard Disk Encryption, Sophos SafeGuard Easy Demo guide Sophos SafeGuard Disk Encryption, Sophos SafeGuard Easy Demo guide Product version: 5.60 Document date: April 2011 Contents 1 Introduction...3 2 Requirements...5 3 The demo configuration package...6 4

More information

Lotus Notes 6.x Client Installation Guide for Windows. Information Technology Services. CSULB

Lotus Notes 6.x Client Installation Guide for Windows. Information Technology Services. CSULB The goal of this document This document was created by the Information Technology Services department to assist the Lotus Notes Coordinators in the successful installation of Lotus Notes release 6 (R6)

More information

ADSelfService Plus: 3rd party Winlogon Client Software Support

ADSelfService Plus: 3rd party Winlogon Client Software Support ADSelfService Plus: 3rd party Winlogon Client Software Support 1 Contents ADSelfService Plus - Introduction:... 3 ADSelfService Plus Client Software:... 3 Support for 3rd party GINA/Credential Provider

More information

MICROSOFT OFFICE 2016. (Mac OS)

MICROSOFT OFFICE 2016. (Mac OS) MICROSOFT OFFICE 2016 Table of Contents (Mac OS) 1 Prerequisites of Microsoft Office 2016 Installation... 1 2 Logging in Office 365 for Online Download... 2 3 Guided Installation Steps... 6 4 Check and

More information

About Parallels Desktop 10 for Mac

About Parallels Desktop 10 for Mac About Parallels Desktop 10 for Mac Parallels Desktop 10 for Mac is a major upgrade to Parallels award-winning software for running Windows on a Mac. About this Update This update for Parallels Desktop

More information

SQL Server 2008 R2 Express Edition Installation Guide

SQL Server 2008 R2 Express Edition Installation Guide Hardware, Software & System Requirements for SQL Server 2008 R2 Express Edition To get the overview of SQL Server 2008 R2 Express Edition, click here. Please refer links given below for all the details

More information

Remote Access Services Apple Macintosh - Installation Guide

Remote Access Services Apple Macintosh - Installation Guide Remote Access Services Apple Macintosh - Installation Guide Version. February, 05 P age Contents GETTING STARTED... JAVA VERIFICATION, INSTALLATION, AND CONFIGURATION... Checking Mac OS version... Java

More information

Online Backup Client User Manual Mac OS

Online Backup Client User Manual Mac OS Online Backup Client User Manual Mac OS 1. Product Information Product: Online Backup Client for Mac OS X Version: 4.1.7 1.1 System Requirements Operating System Mac OS X Leopard (10.5.0 and higher) (PPC

More information

Online Backup Client User Manual Mac OS

Online Backup Client User Manual Mac OS Online Backup Client User Manual Mac OS 1. Product Information Product: Online Backup Client for Mac OS X Version: 4.1.7 1.1 System Requirements Operating System Mac OS X Leopard (10.5.0 and higher) (PPC

More information

Trend Micro Incorporated reserves the right to make changes to this document and to the products described herein without notice.

Trend Micro Incorporated reserves the right to make changes to this document and to the products described herein without notice. Trend Micro Incorporated reserves the right to make changes to this document and to the products described herein without notice. Before installing and using the software, please review the readme files,

More information

formerly Help Desk Authority 9.1.3 Upgrade Guide

formerly Help Desk Authority 9.1.3 Upgrade Guide formerly Help Desk Authority 9.1.3 Upgrade Guide 2 Contacting Quest Software Email: Mail: Web site: info@quest.com Quest Software, Inc. World Headquarters 5 Polaris Way Aliso Viejo, CA 92656 USA www.quest.com

More information

Binding an OS X computer to Active Directory at NEIU (Existing User)

Binding an OS X computer to Active Directory at NEIU (Existing User) Binding an OS X computer to Active Directory at NEIU (Existing User) The instructions in this guide assume that a local Administrator account is available on the Macintosh computer. These instructions

More information

Remote Access - Mac OS X

Remote Access - Mac OS X Remote Access - Mac OS X Overview Sections: Page: Security Precautions to Consider When Connecting Remotely 2 1. Check for Operating System updates 2 2. Install Sophos antivirus 2 3. Check for updates

More information

How to configure your Desktop Computer and Mobile Devices post migrating to Microsoft Office 365

How to configure your Desktop Computer and Mobile Devices post migrating to Microsoft Office 365 How to configure your Desktop Computer and Mobile Devices post migrating to Microsoft Office 365 1 Contents Purpose... 3 Office 365 Mail Connections... 3 Finding IMAP server... 3 Desktop computers... 4

More information

Citrix Desktop for Home Computers Apple ios Instructions

Citrix Desktop for Home Computers Apple ios Instructions Citrix Desktop for Home Computers Apple ios Instructions You can use Citrix to create and access a virtual work desktop from your home computer. Step 1 Uninstall: To install the newest version of Citrix

More information

DSL Self-install Kit Instructions

DSL Self-install Kit Instructions DSL Self-install Kit Instructions Cover and installation notes Page 1 1. Verify your system requirements Page 2 2. Verify the contents of your DSL Self-Install kit Page 2 3. Install filters on your telephone

More information

SafeNet Authentication Client (Mac)

SafeNet Authentication Client (Mac) SafeNet Authentication Client (Mac) Version 8.2 SP2 Revision A Administrator s Guide 1 Copyright 2014 SafeNet, Inc. All rights reserved. All attempts have been made to make the information in this document

More information

Sophos SafeGuard File Encryption for Mac Quick startup guide. Product version: 6.1

Sophos SafeGuard File Encryption for Mac Quick startup guide. Product version: 6.1 Sophos SafeGuard File Encryption for Mac Quick startup guide Product version: 6.1 Document date: January 2014 Contents 1 About SafeGuard File Encryption for Mac...3 2 First use...4 3 Working with SafeGuard

More information

Installing the software

Installing the software Windows FDE ME and MI Encryption Installation Guide The CheckPoint encryption software for Windows has both a USB drive encryption product (ME) and a full disk encryption product (MI). CheckPoint Media

More information

Installing and Configuring Lexia Reading Desktop Software

Installing and Configuring Lexia Reading Desktop Software Page 1 of 7 Installing and Configuring Lexia Reading Desktop Software Summary: Learn how to install and configure Lexia Reading desktop software, including Lexia Early Reading, Lexia Primary Reading, and

More information

Migrating TimeForce To A New Server

Migrating TimeForce To A New Server Rev. 4/28/14 Migrating TimeForce To A New Server Table of Contents 1. Installation Prerequisites... 2 Required... 2 Recommended... 3 2. Update to a Migration Compatible Version... 3 Determine the Database

More information

Fiery E100 Color Server. Welcome

Fiery E100 Color Server. Welcome Fiery E100 Color Server Welcome 2011 Electronics For Imaging, Inc. The information in this publication is covered under Legal Notices for this product. 45098226 27 June 2011 WELCOME 3 WELCOME This Welcome

More information

Signiant Agent installation

Signiant Agent installation Signiant Agent installation Release 11.3.0 March 2015 ABSTRACT Guidelines to install the Signiant Agent software for the WCPApp. The following instructions are adapted from the Signiant original documentation

More information

Secret Server Installation Windows 8 / 8.1 and Windows Server 2012 / R2

Secret Server Installation Windows 8 / 8.1 and Windows Server 2012 / R2 Secret Server Installation Windows 8 / 8.1 and Windows Server 2012 / R2 Table of Contents Table of Contents... 1 I. Introduction... 3 A. ASP.NET Website... 3 B. SQL Server Database... 3 C. Administrative

More information

WinMagic Encryption Software Installation and Configuration

WinMagic Encryption Software Installation and Configuration WinMagic Encryption Software Installation and Configuration Don Mendonsa, Faranak Nekoogar, Harry Martz Lawrence Livermore National Laboratory Livermore, CA 94551 Work performed on the Science & Technology

More information

USB Bare Metal Restore: Getting Started

USB Bare Metal Restore: Getting Started USB Bare Metal Restore: Getting Started Prerequisites Requirements for the target hardware: Must be able to boot from USB Must be on the same network as the Datto device Must be 64 bit hardware Any OSs

More information

NSi Mobile Installation Guide. Version 6.2

NSi Mobile Installation Guide. Version 6.2 NSi Mobile Installation Guide Version 6.2 Revision History Version Date 1.0 October 2, 2012 2.0 September 18, 2013 2 CONTENTS TABLE OF CONTENTS PREFACE... 5 Purpose of this Document... 5 Version Compatibility...

More information

ThinLinX TLXOS 64-bit Firmware Installation Guide for the Intel NUC Range. Materials Required

ThinLinX TLXOS 64-bit Firmware Installation Guide for the Intel NUC Range. Materials Required ThinLinX TLXOS 64-bit Firmware Installation Guide for the Intel NUC Range The Intel NUC is a small form factor computer that incorporates several models from Intel Core processors to the economical Single

More information

The MLS Guide to installing Silverlight on your Microsoft Windows or Apple Macintosh Operating System

The MLS Guide to installing Silverlight on your Microsoft Windows or Apple Macintosh Operating System MLS 2009 The MLS Guide to installing Silverlight on your Microsoft or Apple Macintosh Operating System This document covers the compatibility of the Silverlight client interfaces. The Management interface

More information

SafeGuard Enterprise Installation guide. Product version: 6.1

SafeGuard Enterprise Installation guide. Product version: 6.1 SafeGuard Enterprise Installation guide Product version: 6.1 Document date: February 2014 Contents 1 About SafeGuard Enterprise...3 2 Getting started...6 3 Setting up SafeGuard Enterprise Server...12 4

More information

Utimaco SafeGuard Easy Installation Instructions for Notre Dame installer v2.5

Utimaco SafeGuard Easy Installation Instructions for Notre Dame installer v2.5 Utimaco SafeGuard Easy Installation Instructions for Notre Dame installer v2.5 The information below explains how to install Utimaco SafeGuard Easy hard drive encryption on a Windows machine. IBM/Lenovo

More information

Getting Started with VMware Fusion. VMware Fusion for Mac OS X

Getting Started with VMware Fusion. VMware Fusion for Mac OS X Getting Started with VMware Fusion VMware Fusion for Mac OS X 2 Getting Started with VMware Fusion Getting Started with VMware Fusion Item: EN-000189-00 You can find the most up-to-date technical documentation

More information

Sophos SafeGuard Disk Encryption for Mac Startup guide

Sophos SafeGuard Disk Encryption for Mac Startup guide Startup guide Document date: January 2011 Content 1 Before you begin... 2 2 Protecting Mac OS X computers... 3 3 Technical support... 4 4 Copyright... 5 1 1 Before you begin 1.1 System requirements Hardware

More information

Installation Instruction STATISTICA Enterprise Small Business

Installation Instruction STATISTICA Enterprise Small Business Installation Instruction STATISTICA Enterprise Small Business Notes: ❶ The installation of STATISTICA Enterprise Small Business entails two parts: a) a server installation, and b) workstation installations

More information

You can t hear others

You can t hear others You can t hear others If you can t hear audio, check the following: To adjust your Speaker output level in Lync, 1. While in Lync, goto the Menu bar and click the Lync option 2. In the Lync menu, click

More information

MAC OS X. Revised 9/29/2015

MAC OS X. Revised 9/29/2015 MAC OS X Revised 9/29/2015 This Page Intentionally Left Blank Table of Contents Yosemite 101: OS X Support Essentials 10.10... 1 Yosemite 201: OS X Server Essentials 10.10... 2 Yosemite 101+201: Apple

More information

Exchange 2010. Outlook Profile/POP/IMAP/SMTP Setup Guide

Exchange 2010. Outlook Profile/POP/IMAP/SMTP Setup Guide Exchange 2010 Outlook Profile/POP/IMAP/SMTP Setup Guide Document Revision Date: Nov. 13, 2013 Exchange 2010 Outlook Profile/POP/IMAP/SMTP Setup Guide i Contents Introduction... 1 Exchange 2010 Outlook

More information

10 steps to better secure your Mac laptop from physical data theft

10 steps to better secure your Mac laptop from physical data theft 10 steps to better secure your Mac laptop from physical data theft Executive summary: This paper describes changes Mac users can make to improve the physical security of their laptops, discussing the context

More information

WatchDox for Mac User Guide

WatchDox for Mac User Guide WatchDox for Mac User Guide Version 2.3.0 Confidentiality This document contains confidential material that is proprietary to WatchDox. The information and ideas herein may not be disclosed to any unauthorized

More information

Uninstalling the software Uninstallation procedure is different between Mac OS X 10.5 and 10.6 & 10.7. Please follow the instruction below.

Uninstalling the software Uninstallation procedure is different between Mac OS X 10.5 and 10.6 & 10.7. Please follow the instruction below. For Customers who install Data Transfer Software (Ver.3.08) for Macintosh. In case that your Macintosh computer already has the old version of Data Transfer Software (version3.04 and earlier), please uninstall

More information

VMware Horizon FLEX User Guide

VMware Horizon FLEX User Guide Horizon FLEX 1.0 This document supports the version of each product listed and supports all subsequent versions until the document is replaced by a new edition. To check for more recent editions of this

More information

General Computing Network (GCN) Guide for Mac OS X

General Computing Network (GCN) Guide for Mac OS X General Computing Network (GCN) Guide for Mac OS X In the new GCN Environment for Mac and Linux machines, you will have to login with your UNCG user name and password. Machines will not be set to automatically

More information

Using Device Discovery

Using Device Discovery 2 CHAPTER You can use Active Discovery to scan your network for new monitors (Active Monitors and Performance Monitors) and devices on a regular basis. Newly discovered items are added to the Active Discovery

More information

Connecting Remotely via the Citrix Access Gateway (CAG)

Connecting Remotely via the Citrix Access Gateway (CAG) 2011 Connecting Remotely via the Citrix Access Gateway (CAG) Version 2.0 *** The CAG is intended for users with OE equipment only. Users with GFE must still use RESCUE as their VPN solution. *** All VISN

More information

IBM SPSS Statistics for Mac OS Installation Instructions (Single User)

IBM SPSS Statistics for Mac OS Installation Instructions (Single User) IBM SPSS Statistics for Mac OS Installation Instructions (Single User) The following instructions are for installing IBM SPSS Statistics version 20 using a single-user license. A single-user license allows

More information

Wazza s QuickStart 1. Leopard Server - Install & Configure DNS

Wazza s QuickStart 1. Leopard Server - Install & Configure DNS Wazza s QuickStart 1. Leopard Server - Install & Configure DNS About this Document This document is the first in a series of documents describing the process of installing and configuring a Mac OS X 10.5

More information

Maxtor OneTouch User's Guide

Maxtor OneTouch User's Guide EXTERNAL HARD DRIVE Maxtor OneTouch User's Guide TM II P/N:20259600 i Contents 1 Introduction................................................. 1 Maxtor OneTouch II Drive Components............................

More information

Preparing your MAC Computer to access QuickBooks Hosted with the Citrix Receiver or Online Plugin

Preparing your MAC Computer to access QuickBooks Hosted with the Citrix Receiver or Online Plugin Please Note: While we try to provide you with the solution you need, we can t promise that the information set out below is totally error free or will necessarily resolve any problem you may have. Preparing

More information

STATISTICA VERSION 12 STATISTICA ENTERPRISE SMALL BUSINESS INSTALLATION INSTRUCTIONS

STATISTICA VERSION 12 STATISTICA ENTERPRISE SMALL BUSINESS INSTALLATION INSTRUCTIONS STATISTICA VERSION 12 STATISTICA ENTERPRISE SMALL BUSINESS INSTALLATION INSTRUCTIONS Notes 1. The installation of STATISTICA Enterprise Small Business entails two parts: a) a server installation, and b)

More information

Instructions to connect to GRCC Remote Access using a Macintosh computer

Instructions to connect to GRCC Remote Access using a Macintosh computer Instructions to connect to GRCC Remote Access using a Macintosh computer 1. Install client: Download and install the Citrix ICA Client for Mac. 2. Import certificates: Download the current GlobalSign root

More information

VMware Horizon FLEX User Guide

VMware Horizon FLEX User Guide Horizon FLEX 1.1 This document supports the version of each product listed and supports all subsequent versions until the document is replaced by a new edition. To check for more recent editions of this

More information

OS X 10.6 SNOW LEOPARD: KEYCHAIN ACCESS MANAGING & UNDERSTANDING KEYCHAIN

OS X 10.6 SNOW LEOPARD: KEYCHAIN ACCESS MANAGING & UNDERSTANDING KEYCHAIN OS X 10.6 SNOW LEOPARD: KEYCHAIN ACCESS MANAGING & UNDERSTANDING KEYCHAIN MANAGING KEYCHAINS Mac OS X features a sophisticated system that automatically protects all your authentication assets in encrypted

More information

Sophos SafeGuard Disk Encryption for Mac and the Casper Suite

Sophos SafeGuard Disk Encryption for Mac and the Casper Suite Sophos SafeGuard Disk Encryption for Mac and the Casper Suite Deploying, Activating, and Reporting on Sophos SafeGuard Disk Encryption for Mac with the Casper Suite Technical Paper March 2011 JAMF Software,

More information

Secure Access Using VPN

Secure Access Using VPN Secure Access Using VPN WHAT IS CISCO SSL VPN? Cisco is the brand name of the VPN appliance (hardware). The SSL VPN stands for Secure Sockets Layer Virtual Private Network. SSL VPN is a service that allows

More information

Apple Mac VPN Service Setting up Remote Desktop

Apple Mac VPN Service Setting up Remote Desktop Apple Mac VPN Service Setting up Remote Desktop After you have successfully connected via the VPN client to the University network you will then need to make the connection to your machine. To do this

More information

Sophos Disk Encryption License migration guide. Product version: 5.61 Document date: June 2012

Sophos Disk Encryption License migration guide. Product version: 5.61 Document date: June 2012 Sophos Disk Encryption License migration guide Product version: 5.61 Document date: June 2012 Contents 1 About this guide...3 2 Add encryption to an existing Sophos security solution...5 3 SDE/SGE 4.x

More information

Kaseya 2. Installation guide. Version 7.0. English

Kaseya 2. Installation guide. Version 7.0. English Kaseya 2 Kaseya Server Setup Installation guide Version 7.0 English September 4, 2014 Agreement The purchase and use of all Software and Services is subject to the Agreement as defined in Kaseya s Click-Accept

More information

Apple Mail... 36 Outlook Web Access (OWA)... 38 Logging In... 38 Changing Passwords... 39 Mobile Devices... 40 Blackberry...

Apple Mail... 36 Outlook Web Access (OWA)... 38 Logging In... 38 Changing Passwords... 39 Mobile Devices... 40 Blackberry... Contents Email Accounts... 3 Adding accounts... 3 Account Modifications... 6 Adding Aliases... 7 Primary E-mail Addresses... 10 Mailbox Quotas... 12 Removing accounts... 13 Mail Forwarding and Distribution

More information

Check Point FDE integration with Digipass Key devices

Check Point FDE integration with Digipass Key devices INTEGRATION GUIDE Check Point FDE integration with Digipass Key devices 1 VASCO Data Security Disclaimer Disclaimer of Warranties and Limitation of Liabilities All information contained in this document

More information

Installing and Configuring vcenter Multi-Hypervisor Manager

Installing and Configuring vcenter Multi-Hypervisor Manager Installing and Configuring vcenter Multi-Hypervisor Manager vcenter Server 5.1 vcenter Multi-Hypervisor Manager 1.1 This document supports the version of each product listed and supports all subsequent

More information

Installation and Setup of Google Drive for Students on Mac OS X

Installation and Setup of Google Drive for Students on Mac OS X Installation and Setup of Google Drive for Students on Mac OS X Purpose: This guide will lead you through the Google Drive Installation and Configuration. Pre-requisites: 1) ODU Student Gmail account 2)

More information

October, 2015. Install/Uninstall Xerox Print Drivers & Apps Best Practices for Windows 8, 8.1, and 10 Customer Tip

October, 2015. Install/Uninstall Xerox Print Drivers & Apps Best Practices for Windows 8, 8.1, and 10 Customer Tip October, 2015 Install/Uninstall Xerox Print Drivers & Apps Best Practices for Windows 8, 8.1, and 10 Customer Tip 2015 Xerox Corporation. All rights reserved. Xerox, Xerox and Design, ColorQube, and WorkCentre

More information

Online Backup Client User Manual

Online Backup Client User Manual For Mac OS X Software version 4.1.7 Version 2.2 Disclaimer This document is compiled with the greatest possible care. However, errors might have been introduced caused by human mistakes or by other means.

More information

Installation and User Guide. MQLink Version 3.0 (Java)

Installation and User Guide. MQLink Version 3.0 (Java) Installation and User Guide MQLink Version 3.0 (Java) MQLink V3.0 (Java) User Guide Table of Contents 1 Introduction... 2 2 Installation... 2 2.1 Available from 2.2 Where to install 2.3 Installation Pre-requisites

More information

System Area Management Software Tool Tip: Agent Deployment utilizing. the silent installation with Active Directory

System Area Management Software Tool Tip: Agent Deployment utilizing. the silent installation with Active Directory System Area Management Software Tool Tip: Agent Deployment utilizing the silent installation with Active Directory Table of Contents Introduction... 3 Prerequisites... 3 Windows 2003 Server... 3 Using

More information

Do I need to install anything on my computer to use the VC?

Do I need to install anything on my computer to use the VC? FAQs How does the Virtual computer work? Essentially, the computer accessing the Virtual computer acts as a wireless mouse and keyboard. The applications themselves are running on IT Sligo servers in a

More information

Server Installation Manual 4.4.1

Server Installation Manual 4.4.1 Server Installation Manual 4.4.1 1. Product Information Product: BackupAgent Server Version: 4.4.1 2. Introduction BackupAgent Server has several features. The application is a web application and offers:

More information

NovaBACKUP xsp Version 12.2 Upgrade Guide

NovaBACKUP xsp Version 12.2 Upgrade Guide NovaBACKUP xsp Version 12.2 Upgrade Guide NovaStor / August 2011 Rev 20110815 2011 NovaStor, all rights reserved. All trademarks are the property of their respective owners. Features and specifications

More information

Installing Microsoft Outlook on a Macintosh. This document explains how to download, install and configure Microsoft Outlook on a Macintosh.

Installing Microsoft Outlook on a Macintosh. This document explains how to download, install and configure Microsoft Outlook on a Macintosh. Reference : USER184 Issue date : December 2002 Revision date : September 2007 Classification : Software Originator : Hugh Burt REVISED DOCUMENT Installing Microsoft Outlook on a Macintosh This document

More information

Network Installation Guide

Network Installation Guide Network Installation Guide 2011-2013 by Xactware. All rights reserved. Xactware, Xactimate, Xactimate Online, XactNet, and/or other Xactware products referenced herein are either trademarks or registered

More information

AzMERIT Secure Browser Installation Manual For Technology Coordinators

AzMERIT Secure Browser Installation Manual For Technology Coordinators AzMERIT Secure Browser Installation Manual For Technology Coordinators 2014-2015 Revised January 5, 2015 Prepared by the American Institutes for Research Descriptions of the operation of the Test Information

More information

Contents. Getting Started...1. Managing Your Drives...14. Backing Up & Restoring Folders...28. Synchronizing Folders...48. Managing Security...

Contents. Getting Started...1. Managing Your Drives...14. Backing Up & Restoring Folders...28. Synchronizing Folders...48. Managing Security... Contents Getting Started.....................................................1 Using the Formatting Tool........................................1 Preparing the Software Manually..................................4

More information