THE CROP TOUCHPOINTS STUDY - MASTERING THE COMMUNICATION MIX
|
|
- MargaretMargaret Clarke
- 8 years ago
- Views:
Transcription
1 THE CROP TOUCHPOINTS STUDY - MASTERING THE COMMUNICATION MIX 550, RUE SHERBROOKE OUEST MONTRÉAL (QUÉBEC) H3A 1B9 BUREAU 900 TOUR EST T , POSTE 3064
2 Mastering the Communication mix This article informs the reer on how consumers are interacting with brands today and how those interactions are impacting their decisions. We dress the concern of marketers and vertisers today and that is how to effectively connect their brands with key consumers who are literally bombarded from every angle with ever increasing and evolving touchpoints. The question that we hear all of the time is, what is the best communication mix to both reach my target consumer segment and then engage with them (facilitate their research, educate them, build their trust, foster relationships and ultimately close more sales). Yes, that s quite a mouthful but we quite literally see this string of requirements in many of the requests for proposal that we receive. Most of the people we work with understand that their resources are finite and careful choices need to be me in allocating time, personnel and capital to a strategy. As a general rule, we enjoy helping our clients with these types of questions, so we set out to understand the role of different consumer touchpoints in pursuit of the optimal mix. We conducted a North American consumer study on the subject, which serves as the foundation for this article. Before we get into the details of the study, we would like to comment on a few trends that we have been following. Anyone who has been tracking the growing prominence of the Internet in Marketing is fully aware that the scales have finally tipped heavily toward the digital form; to the point where most of us have alrey forgotten that there was once a debate over the future of new media. Marketing budgets have me significant shifts and the topic of the Internet itself has me a clear migration from the backroom to the boardroom. There has, in actuality, been a stey progression over the past five to ten years; however a pronounced undercurrent has surfaced this year that is getting enough airplay to drown out the key players responsible for the digital wave in the first place. The key players have been websites (and related online media) and the undercurrent to which we re referring is social media. Social media networks and content sharing technology have captured the undeniable attention of marketers and vertisers everywhere. We have also noticed that resources (money, but also time and focus) have been diverted from the creation and commercialization of brand websites to strategies that aim at infiltrating and harnessing networks like, Twitter and YouTube. Marketers are presumably and understandably enamored with the idea that they can tap into the earned media generated by vocates of their brands that propagate word of mouth via usergenerated-content. Then there s the obvious attractiveness of the low perceived cost to set up shop on a social media network. There are essentially two major shifts in attention: the shift from tritional to digital and now within digital, from websites to social. We chose not to look uniquely at the newest trend of social marketing (like most of the articles we are reing recently), but rather to CROP TOUCHPOINT 1
3 take a step back to have a wider perspective of the touchpoints that consumers are actively interacting with today. The first step in our investigation was to compile a reasonable list of touchpoints covering both tritional and new medias, but also the notion of paid, owned and earned media. We arrived at the following list: TV Brand s Videos Ads Internet Ads Celebrity Endorsement Ads Brand s Advice Rio Ads Blogs Friend / Advice s In Store Flyers / Brochures Ads Twitter In Store Displays / s The second decision that we quickly confronted is in which context will we speak to consumers about these touchpoints? Our hypothesis was that people would interact with different touchpoints by category. So we upped the ante and structured our investigation to include a range of categories covering a reasonable number of durable and non-durable goods and services. Automotive Luxury Goods Financial Services Home Improvement Electronics Household Appliances Apparel Household Cleaning Women s Men s Food Pharmacy Our third decision was crucial. How should we measure the relative impact of these touchpoints? We didn t settle for just one measurement, but rather evaluated them on the following three dimensions: Purchase Influence Trustworthiness Pre-Purchase Research More specifically we asked a representative cross-section of North Americans (2,000 Americans, 2,000 Canians) to rank a randomized list of the aforementioned touchpoints within a randomized selection of categories; all according to the following dimensions. 1. Most influential touchpoints when making a purchase decision. 2. Most trustworthy source of brand/product information. 3. Most valued resource for pre-purchase research. CROP-TOUCHPOINT 2
4 On it s own, the resulting matrix of information is a must re for any marketer contemplating today s optimal communication mix; however, we didn t stop there. As a research network with access to extensive social values monitoring, we were compelled to understand deeper motivations driving category and touchpoint choices. We were very gl that we did, as the findings are highly compelling. We have extracted the following general insights; however we are continuously mining the study results and welcome you to contact us with your queries and ideas. Media channels are not as category dependent as we thought! Our hypothesis (and source of considerable ditional expense designing our study) was that touchpoints influencing purchase decisions would be fundamentally different by category. I mean, shouldn t people buying cars feel that they are influenced by different touchpoints than those influencing their grocery buying decisions? In fact, we learned that consumers believe that they approach different categories in a relatively similar fashion and herein exists a powerful insight about the state of affairs in marketing today. The table below summarizes the ranking of influence over purchase decisions and highlights the top 6 most common touchpoints across all twelve categories. You can trace these top influencers across the various categories by following the colour coding. Each of the top 6 most common touchpoints has its own distinct colour. CROP-TOUCHPOINT 3
5 Figure 1: Ranking of Touchpoints Identified as Purchase Influencers* TOTAL CANADA Auto Flyer 68% 5 site 30% Luxury % 4 Flyer 48% % 38% 6 6 Home Improve Flyer 35% Flyer 3 Flyer 2 Financial Services 40% 65% 5 Apparel 48% % Flyer 35% Flyer 3 TV 2 TV 2 TV TV 2 TV 2 TV TV % Pharma TV 2 Flyer 2 Female Male 38% Flyer 3 6 Food Cleaning Products 3 Flyer 4 30% 3 TV 2 TV Flyer Flyer TV TV Rio 15% Blogs Rio 1 Rio 1 Rio Rio 1 Rio 1 Rio 1 Rio 15% Rio 1 Rio 15% Rio 15% Celeb Rio Blogs Blogs Celeb 8% 5% Celeb Blogs Celeb 8% Blogs 8% Celeb 8% Blogs Celeb Blogs 8% Celeb Celeb 5% 1 Celeb Blogs Blogs Blogs Celeb Twitter Blogs Blogs Celeb Twitter Twitter Twitter 5% Twitter 5% Twitter 5% Twitter Twitter 5% Twitter 5% Twitter Celeb Twitter Twitter *Touchpoints that are considered within the top 3 most influential when making a purchase decision **Flyer refers to all collateral (brochures, pamphlets, etc.) Electronics Appliances 8% What first caught our attention was the level of consistency of the top six touchpoints. Across the board, friends/family, professionals and the in-store experience (displays/demos, flyers, brochures) clearly have the most declared influence over consumers when making a purchase decision. What this means is that the most potent forms of influence over purchase decisions and brand selections reside in earned and owned media. We were curious if this ranking was also consistent across different marketplaces so the next table compares an average across all categories studied against the United States as well as providing a comparison between Quebec and the Rest of Cana. CROP-TOUCHPOINT 4
6 Figure 2: Ranking of Touchpoints Identified as Purchase Influencers* COUNTRY COMPARISON Total Cana Quebec Only Rest of Cana USA 60% 55% 6 5 / Specialist 4 / Specialist 4 40% 4 4 TV 38% / Specialist Flyer/Brochure 38% Flyer/Brochure 38% Flyer/Brochure 38% 4 / Specialist TV 30% TV 3 TV 2 Flyer/Brochure % 18% 15% 1 Rio Rio 5% 5% 8% 5% Rio Rio 5% Blogs Blogs Blogs Celebrity Blogs Celebrity Celebrity Celebrity Twitter Twitter Twitter Twitter *Touchpoints that are considered within the top 3 most influential when making a purchase decision Think that all of this consistency is a fluke? Well, first we should remind you that all we employed every possible rotation pattern imaginable for the touchpoints and the categories, but let s move onto our next measure, which instructed consumers to identify the single touchpoint that they consider as the most trustworthy source of information. CROP-TOUCHPOINT 5
7 Figure 3: Ranking of Touchpoints Identified as Sources of Trust* TOTAL CANADA Auto Flyer 68% 5 site 30% Luxury % 4 Flyer 48% % 38% 6 6 Home Improve Flyer 35% Flyer 3 Flyer 2 Financial Services 40% 65% 5 Apparel 48% % Flyer 35% Flyer 3 TV 2 TV 2 TV TV 2 TV 2 TV TV % Pharma TV 2 Flyer 2 Female Male 38% Flyer 3 6 Food Cleaning Products 3 Flyer 4 30% 3 TV 2 TV Flyer Flyer TV TV Rio 15% Blogs Rio 1 Rio 1 Rio Rio 1 Rio 1 Rio 1 Rio 15% Rio 1 Rio 15% Rio 15% Celeb Rio Blogs Blogs Celeb 8% 5% Celeb Blogs Celeb 8% Blogs 8% Celeb 8% Blogs Celeb Blogs 8% Celeb Celeb 5% 1 Celeb Blogs Blogs Blogs Celeb Twitter Blogs Blogs Celeb Twitter Twitter Twitter 5% Twitter 5% Twitter 5% Twitter Twitter 5% Twitter 5% Twitter Celeb Twitter Twitter *Single touchpoint considered the most trustworthy source of information. Again, we observe the same type of consistency across categories. Now, this should be good news if your company is obsessive about training its staffed professionals and has breakthrough displays and demos (in auto, that means showrooms and in financial services that means the branch, etc.), but what about friends & family that makes it into the top spot three quarters of the time on average on both dimensions? What does this mean? Well first it means that: Electronics Appliances 8% CROP-TOUCHPOINT 6
8 Word of mouth is the top media of the 21 st century Our interpretation of this key insight is that the products, services and experiences associated with your brand must be able to sell themselves and inspire vocacy among their audiences. This speaks to a level of quality that impresses a consumer enough that they fulfill their position as your most important media channel. Why is this more important today vs. a dece ago? Quite simply because of the speed and transparency with which news travels within a person s personal network. Of particular note here is how consumers attribute influence not to the network itself (i.e. notice the low ranking of and Twitter) but rather the people with whom they may be communicating within these networks (and other networks - yes people still do get together and speak face to face). Now, this does not mean that social media networks are insignificant within the communication mix. We know that they are moving with impressive momentum, however our study reveals that their imprint on the minds of consumers today simply doesn t warrant unilateral attention, especially if it comes at the expense of other top-of-mind touchpoints like the brand website. What we are curious to see is how these social media touchpoints will rise the ranks over the next few years. Looking at the next three touchpoints in the ranking, we learn that although TV has taken a back seat to word of mouth, it is not yet de in the eyes of consumers. Furthermore, it les the charge among tritional media touchpoints in terms of purchase influence. We learn that in-store collateral (brochures, pamphlets, flyers, etc.) is particularly influential and we learn that brand websites play an important role in influencing a sale. Scanning down the remaining touchpoints, print vertising follows closely and is consistent across categories. Going back to our hypothesis that the mix of consumer touchpoints influencing consumer decisions would be fundamentally different according to the category of product or service of interest. Well, we are not too proud to mit that our own research proved us wrong. We were astonished to discover all of the consistency in ranking, but also the consistency in the actual percentages behind these rankings. So our first big insight comes together like this: Media channels are people driven not category driven We are obliged to report that you must acknowledge that your audience is in the driver s seat, and that you must respect the amount of clout that resides in your owned and earned media (word of mouth, professionals, displays, demonstrators, collateral). We can also report that you can still count on the reach of TV within your media plan, but we must also remind you to ensure that your products, services and experiences live up to whatever promises you choose to make with your vertising. Furthermore, don t under-estimate the support of your brand website. Social media networks themselves are not top of mind for a consumer, which doesn t mean that they should be neglected; CROP-TOUCHPOINT 7
9 however these newest tools need to be implemented within broer, more holistic, marketing strategies. Different consumer touchpoints require different strategies! Now that we are aware of the relative clout of different consumer touchpoints and if we agree that media channels are people driven, we have the opportunity to unlock further insights by focusing in on the people themselves. What we are able to do is create a profile of personal values and consumption motivations according to different touchpoint preferences. To accomplish this, we first must provide you with a brief understanding of the tools that allow us to organize and understand deeper consumer profiles 1. To set up the consumer values map below, imagine that every consumer in the population has a distinct position on this map depending on their personal values. Those who are more mass consumption oriented (conformist) in their values will be found higher up on the map and those who are more focused on customized consumption (individualistic) will be found lower down on the map. Those who are more focused on ded value (outer-directed) are found on the left and those who are more commodity focused (inner-directed) are found on the right. These dimensions create a simple segmentation of our marketplace and society. People who are found in the top left segment labeled SOCIAL STATUS seek recognition for their achievements and status in society. They are driven by materialistic pursuits as they seek to validate their accomplishments. The lower left segment labeled PERSONAL DEVELOPMENT, is composed of people who are driven by their own personal creativity and yearning to improve themselves as individuals. People who do not reily accept the popular opinion or authority figures occupy the lower right segment, AUTONOMY & WELL-BEING. They need to feel that they are making up their own minds. Finally, the top right segment is composed of people who do not feel a strong connection with what is going on in society. They may hold conservative values and feel that their destinies are in the hands of others. The following map shows the relative position of the consumers who are influenced by the various different touchpoints. The size of the circle itself relates to the clout of the touchpoint itself according to the number of times it was selected as a purchase influencer and the top six touchpoints are coded with the same colour as in Figure 1 of this article. 1 CROP specializes in social values profiling. For further information refer to the PANORAMA (3SC) study at CROP.CA CROP-TOUCHPOINT 8
10 Figure 4: Mapping of Consumer Values according to Touchpoint Selections* TOTAL CANADA *Touchpoint selection based on purchase influence (clout) selected as top 3 purchase influencers. * The size of the circle relates to the relative clout of each touchpoint (i.e. Friends/ is the largest and has the most clout) For all intent s and purposes, this consumer values mapping illustrates first of all that not all touchpoints reach the same types of consumers. For the most part, each touchpoint has a following that has its own distinct set of values. Those who are influenced to make a purchase decision based on their interactions on or Twitter validate their social status via their informal peer-to-peer networks. These networks represent a means to reinforce a need to belong and conform to societal norms or to be somehow involved in a celebrity s virtual inner circle. By contrast, people who are influenced by communications like newspapers, rio or branded s are people who value the endorsement of authority figures or the opinions of leers/elites. They don t necessarily trust their own judgment and are happy to have their information packaged for them. People motivated by magazines place a high value on self-expression and believe that they are highly creative and have CROP-TOUCHPOINT 9
11 very unique personalities and identities. s dress the needs of these people perfectly as they are the only non-digital media to provide seemingly infinite choice. The act of making a selection from a well stocked newsstand or magazine store leaves someone feeling that they have me a highly customized and personal choice reflecting their own personal interests, hobbies, fetishes, etc. Focusing on our top influencers (friends, professionals and displays/demos) we discover that these consumer types are highly autonomous and empowered when it comes to consumption. They want to make up their own minds and seek out neutral third party reviews to help inform their decisions. They are less trusting of authoritative sources of information. What we discovered about the position of TV was that it proximity to the center or the map hints to a certain universality among consumer types, however it does reside quite firmly with the segment of social status. The best way we could describe this touchpoint is one of mainstream status experience. I am certain that we are not the first to report to you that television vertising is very effective at making us feel great about purchases we have alrey me (just notice how much you notice s about a brand shortly after you ve purchased that brand). We can continue on with the remaining touchpoints, but this insight should alrey be coming into focus. The relative distances between the touchpoints demonstrate the distinct values of the underlying consumers influenced by them. For example, for some consumers newspapers will be the most influential touchpoint and for fundamental values-based reasons, you won t relate to them with Twitter or and vice versa. We are particularly excited by how this level of understanding informs a media and communication mix strategy. Coupled with our first insight, you now know the relative clout of each touchpoint, you understand that there is relative homogeny across categories (because the consumer is in control), plus you are informed on the underlying values of the consumers who are influenced by different touchpoints. You are well on your way to being able to create a highly efficient and strategic plan. We discovered universal touchpoints! You ll notice that in our previous insight, we did not use the example of in-store collateral or brand websites. This is not because we don t think they are important enough to reference (remember, these are within the top six influential touchpoints when it comes to making a purchase decision). In fact, we felt that they deserved their own key insight. When we look at the consumer values profile of people influenced by either one of these three touchpoints, we discovered that these medias have the most universal reach. The underlying values of these consumers do not pull the position of these touchpoints deep into any one particular segment. This is of particular strategic importance because of their universality. Certain touchpoints may resonate best for certain consumer groups but there is CROP-TOUCHPOINT 10
12 no assurance that you ll catch everyone at the right time with the right message format. In-store collateral (brochures, flyers) and brand websites have this type of universal coverage. The brand website in particular is a marketing hub that can either send or receive consumers to or from a wide range of other touchpoints and fill gaps of information or experience impossible in other channels. As the following table reveals, brand websites are perceived unequivocally as the number one source for pre-purchase research. Figure 5: Ranking of Touchpoints Identified as Sources of Pre-Purchase Research* TOTAL CANADA Auto Luxury Electronics Appliances Home Improve. Financial Services Apparel Pharma Female Male Food Cleaning Products 4 5 Websitsitsitsitsitsitsitsitsitsite % % site Flyers 4 Flyers 4 Flyers 48% Flyers 50% 45% Flyers 4 4 Newspapepapezine 48% Flyers % % Flyers 4 45% Flyers 4 45% 4 TV zine zine zine TV 4 TV 45% Magazinpapezine 4 45% % 4 4 Flyers 4 TV 45% paper paper zine Newspapezinpapepapezine TV 4 4 TV 4 TV 45% TV 4 45% 4 4 Flyers 4 paper Magazinzinpapezine 4 Rio 38% TV 4 4 TV TV Profes- 4 4 TV 4 4 sional paper 38% 38% 40% Profes Profes- 3 40% 4 40% 4 3 sional sional 40% 3 38% 38% 38% Flyers 40% 3 38% 3 38% Rio 35% Newspapesional Profes- 3 38% Profes- 3 3 Info- 40% 38% Flyers 38% Profes- 3 sional mercial sional 35% 35% 38% 3 Info- Profes- 35% 3 Profes- 38% 3 Info- 35% 3 mercial sional sional mercial 3 3 Rio 3 35% Rio 3 Rio % Rio 3 Rio 3 35% Info- 35% mercial 3 30% 35% % Rio 35% Info- 3 35% Rio 35% Rio 3 mercial Professionoomercioomercioor Rio 3 Info Rio % Info door 30% Blogs 2 Blogs 3 Blogs 30% Blogs 28% Outdoodoomercioodoosionoor 3 3 Info- 3 3 Profes Blogs Professionoodoodoor 28% 2 30% 30% 28% Blogs 28% Blogs 2 Blogs 3 Blogs 2 Blogs 30% Blogs 30% Blogs 28% Faceboobooboobooboobooboobooboobook 1 Twitter Twitter 2 2 Celeb 2 Twitter 18% Twitter 2 2 Twitter Twitter Twitter Celeb 2 Twitter 2 Celeb Twitter 2 Twitter 2 Celeb 1 Celeb Celeb 2 Celeb 2 Celeb 2 Celeb Celeb 2 Twitter 2 Celeb 2 Twitter 2 Celeb 2 *Single touchpoint considered the most trustworthy source of information. Considering their influence over purchases, trustworthiness, universal coverage and remarkable reputation for providing prepurchase research, our belief is that CROP-TOUCHPOINT 11
13 Brand websites are the Grand Central Stations for all communication efforts Within the communication mix, we now understand the clout and reputation of each touchpoint, we have a highly actionable consumer-values based profile of the users of these touchpoints and we are enlightened on which touchpoints can be used as universal platforms on which to build rock solid strategies. In conclusions we are very pleased and excited the share with you these insights and hope to hear back from you on how you are tailoring this information to your own communication mix decisions. Here is a recap of our key points: Word of mouth is the media of the 21 st century Never before have consumer been better equipped and conditioned to spre the word about your brand. Media channels are not category driven, they are people driven This speaks to the consumer-centricity of our current state of marketing affairs. People are dictating how they shop a category and not the other way around. Different touchpoints require different strategies Based on our understanding of consumer values, different touchpoints will resonate with different consumer segments. This knowledge will help you to nuance your brand story with the right mix of touchpoints. In-store collateral and brand websites are universal consumer touchpoints While there may be touchpoints that best communicate to distinct consumer targets, these universal channels can be relied upon for universal coverage across a wide base of consumers. The brand website is a marketing hub and a media hub This channel is top of mind for consumers across all dimensions and can deliver on the bottom line. It also has the potential to dispatch consumers coming from a variety of touchpoints to the most relevant content and experience for their own personal needs, desires and values. CROP-TOUCHPOINT 12
14 Appendix 1: Ranking of Touchpoints Identified as Purchase Influencers* TOTAL QUEBEC Auto Flyer 6 55% 48% % Flyer 3 TV 4 Flyer TV site 8% Rio Home Improve. 68% Financial Services 5 Apparel 48% Flyer 5 4 Flyer % Flyer 3 TV 35% TV 3 TV 2 TV 2 2 Rio Blogs Blogs 2 Rio 1 1 5% % Rio Rio Pharma 6 5 Female 5 5 Male 4 TV 3 Flyer 4 TV % TV 2 1 Flyer 1 8% Rio Rio 5% 5% 2 15% 5% Rio Blogs 5% 5% Blogs Blogs Celeb Twitter Celeb Twitter Twitter Blogs Food 75% 58% Clean 7 Flyer % TV 2 Flyer 38% 2 8% 8% Flyer 8% 2 TV % Rio 8% 15% 5% Rio Celeb 5% Celeb 5% Blogs Blogs Celeb Celeb 5% Rio 5% Blogs 5% 5% Blogs Blogs Twitter Celeb Celeb Twitter Celeb Celeb Twitter 0% Twitter 0% Twitter 0% Celeb Twitter 0% Twitter 0% Twitter Note: Luxury goods not asked in Quebec Electronics Appliances CROP-TOUCHPOINT 13
15 Appendix 1: Ranking of Touchpoints Identified as Purchase Influencers* TOTAL REST OF CANADA (EXCLUDING QUEBEC) Auto Flyer 60% Luxury % Flyer 40% % Home Improve. 4 7 TV 3 TV 38% Flyer 35% Flyer 3 Flyer TV 2 TV TV Rio Rio 5% 5% 1 5% Rio 5% Rio 5% 5% 5% Financial Services 58% Apparel 5 6 Flyer 48% Flyer 5 38% TV 3 Rio 5% 4 5 Pharma TV % 6 5 Female % Male 3 Flyer 38% Food 7 Flyer % TV 3 TV 2 TV Flyer 1 Rio Rio Rio 5% Blogs 5% 5% Rio 5% Blogs Blogs 5% Blogs Blogs Celeb Celeb Blogs Celeb Celeb Blogs Celeb Blogs Twitter Twitter Celeb Twitter 0% 0% Twitter 5% Blogs Celeb 28% 5 Clean 60% 4 5 Flyer 4 2 TV 2 18% Flyer 8% 40% TV % Celeb Rio 8% Rio 5% Blogs Celeb 5% Celeb 5% 5% Rio Celeb Blogs Blogs Celeb Twitter Twitter Twitter Twitter Twitter Twitter Twitter Twitter Electronics Appliances CROP-TOUCHPOINT 14
16 Appendix 1: Ranking of Touchpoints Identified as Purchase Influencers* TOTAL USA Auto TV Flyer Luxury 60% 60% 48% TV 58% 40% % 2 Flyer TV 3 TV 2 Flyer % Rio Rio 15% Flyer % 8% 5% Twitter Blogs 5% Home Improve. 70% Financial Services 3 TV 3 5 Apparel 6 6 TV 4 TV Pharma Female 60% 4 58% 5 5 Male Food Clean Electronics Appliances 6 45% 3 TV 4 TV 38% 28% Flyer 3 Flyer 3 TV 3 TV 2 TV 3 Flyer 2 Flyer 1 8% 15% 30% 1 5% % Rio 5% Rio Rio 5% Rio Blogs Celeb Blogs Twitter Rio Celeb Blogs Blogs 5% Celeb Blogs Twitter 5% Twitter 5% Twitter Celeb Celeb Blogs Twitter Celeb 0% 30% Flyer 15% 1 Rio 18% 1 Rio Rio Flyer Blogs 5% 5% Blogs 5% 5% Celeb Flyer 3 1 Flyer Rio 8% 1 2 8% Celeb 5% Celeb Blogs 5% 5% Blogs Twitter Celeb 0% Twitter Celeb Twitter Celeb Twitter Blogs Twitter Rio Twitter CROP-TOUCHPOINT 15
A personalised approach to Home Insurance
A personalised approach to Home Insurance We re delighted to announce the launch of our brand new Home Insurance that significantly moves the home insurance market forward by allowing customers a greater
More informationREPUTATION MANAGEMENT. Opinions Really Do Matter 3. How Your Contracting Business s Reputation Affects Your Bottom Line 3. The Whole Kit & Caboodle 5
Table " Contents Opinions Really Do Matter 3 How Your Contracting Business s Reputation Affects Your Bottom Line 3 The Whole Kit & Caboodle 5 Integrating Reputation Management into Your Home Improvement
More informationA Brief History About Social Media
Table Of Contents Executive Summary...3 A Brief History About Social Media...4 Evaluating Social Media Tools...5 Facebook...5 Twitter...6 MySpace...6 YouTube...7 Blogging...8 LinkedIn...8 Conclusion...10
More informationA hands on guide including an action sheet
Developing a social media marketing strategy A hands on guide including an action sheet Brought to you by w w w.socialemailmarketing.eu W elcome to this first guide and action sheet about social media
More informationUNDERSTANDING EFFECTIVE LEAD GENERATION TICK #THINKGROWTH
UNDERSTANDING EFFECTIVE LEAD GENERATION TICK #THINKGROWTH CONTENTS 1 INTRODUCTION Page 3 2 COMPETITIVE PROPOSITION Page 4 3 USER PROFILING/AUDIENCE DNA Page 9 ENSURE YOUR BRAND HAS A CLEAR, COMPELLING
More informationMeasuring the Effectiveness of Your Content Marketing
Measuring the Effectiveness of Your Content Marketing 1 Measuring the Effectiveness of Your Content Marketing A 5-Step Process to Prove Value and Grow Your Business Measuring the Effectiveness of Your
More informationMarketing Automation And the Buyers Journey
Marketing Automation And the Buyers Journey A StrategyMix White Paper By Jonathan Calver, Managing Director, StrategyMix About this Paper This paper will first introduce you to the principles and concepts
More informationCanon Brand Experience Principles Experiential & Live Events. Version 1.0 06.2015
Canon Brand Experience Principles Experiential & Live Events Version 1.0 06.2015 1 2 Support 1.01 Experience Principles Overview 1.02 Our brand model Overarching principles 1.04 Introduction 1.05 Defining
More informationTHE DIGITAL INFLUENCE: HOW ONLINE RESEARCH PUTS AUTO SHOPPERS IN CONTROL
THE DIGITAL INFLUENCE: HOW ONLINE RESEARCH PUTS AUTO SHOPPERS IN CONTROL INTRODUCTION MANY AUTO MARKETERS WRESTLE WITH THE QUESTION OF WHETHER THEY RE GETTING THE MOST OUT OF THEIR MARKETING BUDGETS. AFTER
More informationBricks And Clicks A Look At Today s Retail Marketing Trends
Bricks And Clicks A Look At Today s Retail Marketing Trends A Quick and Easy Guide to Digital Advertising for Local Businesses TABLE OF CONTENTS 3 4 7 11 The New Customer Path to Purchase The Rise of Mobile
More informationExecutive Summary... 2. For Advertisers, Engaging Consumers Online Is Harder Than Ever... 2. Advertisers Are Embracing Rich Digital Media...
Executive Summary... 2 For Advertisers, Engaging Consumers Online Is Harder Than Ever... 2 Advertisers Are Embracing Rich Digital Media... 3 How Advertisers Are Using Rich Digital Media Today To Drive
More informationSocial Media for Automotive Dealers. A Look at How Social Media Empowers Dealers Through Increased Exposure and Interaction With Consumers.
Social Media for Automotive Dealers A Look at How Social Media Empowers Dealers Through Increased Exposure and Interaction With Consumers. This whitepaper offers a closer look at how social media gives
More informationCONTENT MARKETING AND SEO
CONTENT MARKETING AND SEO How to Use Content Marketing and SEO to Reach Customers and Business Goals What do you consider the most essential ingredient for your business s marketing success? In today s
More informationSocial Media Monitoring - A Glossary of Terms
KPIs For Social Media Monitoring CUSTOMER TRAINING CENTER KPIs FOR SOCIAL MEDIA MONITORIING Social media monitoring can produce many forms of data. The extent and range of this data can be so vast, it
More informationMeeting Executive Team Date 18/03/2013. Agenda item 4 Time 10 Minutes. Yes publication ICO Website homepage - Signoff
Meeting Executive Team Date 18/03/2013 Agenda item 4 Time 10 Minutes Proactive publication Title Presenter ICO Plan Aim Yes Internal publication Yes ICO Website homepage - Signoff Rob Parker and Steven
More informationWhat really matters to women investors
january 2014 What really matters to women investors Exploring advisor relationships with and the Silent Generation. INVESTED. TOGETHER. Certainly a great deal has been written about women and investing
More informationVideo Marketing for Financial Advisors How financial advisors can use online video to attract prospects and enhance their reputation
How financial advisors can use online video to attract prospects and enhance their reputation Hundreds of people visit your website long before they step foot in your office for this reason, it s important
More information6 BEST PRACTICES FOR INFLUENCER MARKETING
TIP SHEET 6 BEST PRACTICES FOR INFLUENCER MARKETING Influencer marketing isn t a new concept. Getting the right people excited, engaged, and talking about your brand has always been one of the best ways
More informationfactor The Quality of the Advertising impact in Premium and Luxury Campaigns
factor The Quality of the Advertising impact in Premium and Luxury Campaigns Consumers are now engaged in the era of new communications: they have access to more channels, more devices and more voices
More informationWhy You Shouldn t Pay For Sales Leads
Exclusive Whitepaper Insider For New Home Salespeople & Aging-In-Place Providers Why You Shouldn t Pay For Sales Leads Steve Hoffacker 1 Whitepaper: Why You Shouldn t Pay For Sales Leads Steve Hoffacker
More informationBEST BUY SALES INDUCTION
SELLING SKILLS BEST BUY SALES INDUCTION OBJECTIVES Ensure our employees have the confidence and competence to deliver the customer promise. Teach employees how to sell using Best Buy Selling Skills which
More information5 - Low Cost Ways to Increase Your
- 5 - Low Cost Ways to Increase Your DIGITAL MARKETING Presence Contents Introduction Social Media Email Marketing Blogging Video Marketing Website Optimization Final Note 3 4 7 9 11 12 14 2 Taking a Digital
More informationHow to Audit Your. Marketing Strategy. The Purpose of an Audit. How to Conduct an Audit. Audit Topics and Questions. Applying Your Insights
How to Audit Your Marketing Strategy The Purpose of an Audit How to Conduct an Audit Audit Topics and Questions Applying Your Insights @ @ Boost Your Marketing ROI with a Marketing Audit What s the best
More informationHOW TO GET SOCIAL MEDIA INFLUENCERS TALKING ABOUT YOU
TIP SHEET HOW TO GET SOCIAL MEDIA INFLUENCERS TALKING ABOUT YOU A social media influencer is someone who talks positively about your brand and products on Twitter, Facebook, Google+, Pinterest or any other
More informationInternet Marketing for Local Businesses Online
Dear Business Owner, I know you get calls from all sorts of media outlets and organizations looking to get a piece of your advertising budget. Today I am not pitching you anything. I would just like to
More informationProduct core digital assets Campaign website http://www.oldspice.com/en-us/home-page.aspx. https://twitter.com/oldspice
ASSIGNMENT: Integrated Marketing Campaign Assessment Description: Identify an integrated marketing campaign from a product that you really like and provide a comprehensive assessment based on criteria
More informationIt is clear the postal mail is still very relevant in today's marketing environment.
Email and Mobile Digital channels have many strengths, but they also have weaknesses. For example, many companies routinely send out emails as a part of their marketing campaigns. But people receive hundreds
More informationWELCOME TO POPULATION 1,688,526,106. Talking to Strangers: Millennials Trust People over Brands
Talking to Strangers: Millennials Trust People over Brands January 2012 Table of Contents This socially-dependent generation will change how you do business. 3 Step away from the buy button: Millennials
More informationThe Role of Media Influencers is Changing. The Media s Appetite for Digital Content is Strong
The Role of Media Influencers is Changing The role of media influencers has changed dramatically in the last few years. These changes are not just challenges, they are opportunities. As the D S Simon Media
More informationThrough the Looking Glass: Current Trends in the Luxury, Affluent and Wealthy Markets How Your Customers Shop Today and Tomorrow
Through the Looking Glass: Current Trends in the Luxury, Affluent and Wealthy Markets How Your Customers Shop Today and Tomorrow Today's Presentation Introductory Remarks Who Are Your Prospects? What Are
More informationSuccessful Steps and Simple Ideas to Maximise your Direct Marketing Return On Investment
Successful Steps and Simple Ideas to Maximise your Direct Marketing Return On Investment By German Sacristan, X1 Head of Marketing and Customer Experience, UK and author of The Digital & Direct Marketing
More informationNews Journalism in an Internet Digital World
News Journalism in an Internet Digital World Institute for International and European Affairs Monday 2 July 2012 Remarks by Noel Curran - Director General, RTÉ Check Against Delivery I spend much of my
More informationTop 10 best practices that savvy marketers know about
Top 10 best practices that savvy marketers know about Includes your three FREE bonus exercises courtesy of Sherry Prescott-Willis, author, Market This! www.marketthisbook.com Top 10 best practices that
More informationLocating the Job You Want
Locating the Job You Want Smaller Employers Most first-time or novice job seekers look to the large chemical employers the big companies, government labs, hospitals, and nonprofit organizations. These
More informationThe Power of Relationships
The Power of Relationships How to build long-lasting customer relationships to help you do more business 2014 Copyright Constant Contact, Inc. 14-3931 v1.0 Helping Small Business Do More Business When
More informationDEVELOPING A SOCIAL MEDIA STRATEGY
DEVELOPING A SOCIAL MEDIA STRATEGY Creating a social media strategy for your business 2 April 2012 Version 1.0 Contents Contents 2 Introduction 3 Skill Level 3 Video Tutorials 3 Getting Started with Social
More informationThe Ultimate Author Checklist for Online Book Marketing
The Ultimate Author Checklist for Online Book Marketing from http://bookmarketingtools.com Organize your book marketing efforts and make them more effective! Introduction Authors write because it is something
More informationSucceed in Search. The Role of Search in Business to Business Buying Decisions A Summary of Research Conducted October 27, 2004
Succeed in Search The Role of Search in Business to Business Buying Decisions A Summary of Research Conducted October 27, 2004 Conducted with the Assistance of Conducted by Gord Hotchkiss Steve Jensen
More informationHispanic Americans Foreshadow the Future of Media
Hispanic Americans Foreshadow the Future of Media A whitepaper exploring the media consumption habits of Hispanic Americans Presented by + Table of Contents 2 4 5 13 Executive Summary Hispanic Americans
More informationCopyright 2011 - Brad Kendall
Copyright 2011 - Brad Kendall Introduction!4 Are you a commodity or an expert?!6 How to become an Expert!18 Pick your field of expertise!19 Pick something that already interests you!19 Make sure you know
More informationBetter connections: What makes Australians stay with or switch providers? March 2015
Better connections: What makes Australians stay with or switch providers? March 2015 Contents p2 Methodology p3 Audience segments p4 Executive summary p6 Which companies do Australians commonly interact
More informationThe Essential Guide to Native Advertising. The Rise of a Digital Ad Format and Best Practices for Commanding Audience Attention
INSIGHT SERIES The Essential Guide to Native Advertising The Rise of a Digital Ad Format and Best Practices for Commanding Audience Attention In digital advertising, ad formats have always fallen into
More informationCorporate Incentives - 10 Reasons Why Gift Cards are More Compelling than Cash
Corporate Incentives - 10 Reasons Why Gift Cards are More Compelling than Cash Trophy value, desirability, and ease of program administration lead benefits. Number one in popularity for corporate incentives,
More information6 Tips for Reaching Boomers & Seniors with Digital Marketing
6 Tips for Reaching Boomers & Seniors with Digital Marketing Table of Contents 1 Reaching Boomers and Seniors with Digital Marketing 2 The Growing Boomer and Senior Demographic 3 Boomers and Seniors Are
More informationHow to Build an Influencer Network - 6 Best Practices
6 BEST PRACTICES for INFLUENCER MARKETING 1 THE INCREASING IMPORTANCE OF INFLUENCER MARKETING Influencer marketing isn t a new concept. Getting the right people excited, engaged, and talking about your
More informationMarket Your Library Like a Bookstore. Tips and Tricks for Displays
Market Your Library Like a Bookstore Tips and Tricks for Displays About the Presenter Megan Tarbett, Reference Librarian West Virginia Library Commission Life Before the Library: Merchandise Manager, Barnes
More informationHow to Trust Your Employees With Your Brand When They are Online. And by Doing So Succeed at Social Media Marketing.
How to Trust Your Employees With Your Brand When They are Online And by Doing So Succeed at Social Media Marketing. Contents Contents Section 1 Introduction Section 2 Why We Need Social Media Marketing:
More informationAbout the Free Report: DSI Media Three basic selling website styles: Direct Sales Educational or Informational + Sales: (Point of Presence (POP
About the Free Report: This Free Report is designed to provide you with information you can use to enhance your internet presence. The report will help you determine what kind of website you have or need,
More informationCREATING YOUR ONLINE PRESENCE
CREATING YOUR ONLINE PRESENCE Congratulations on signing up for your webhosting package, you ve just completed the first and most important step in establishing your online presence. There are just a few
More informationIntroduction to Social Media Marketing. Using social media to promote your events.
Introduction to Social Media Marketing Using social media to promote your events. What is Social Media Marketing? Social media marketing is the process of gaining awareness, driving traffic and engaging
More informationThe Retail Customer Experience Which elements of the shopping experience matter most?
The Retail Customer Experience Which elements of the shopping experience matter most? September 2015 When it comes to shopping behavior, price is always a key motivator. However, to sustain a customer
More informationThings We Don t Talk About
Red Tent & Screening Planning Toolkit Things We Don t Talk About Women s Stories from the Red Tent A ilm by Dr. Isadora Gabrielle Leidenfrost TABLE OF CONTENTS About the Film... 2 FAQ s... 2 About this
More informationAIA Michigan s Social Media Marketing Course
AIA Michigan s Social Media Marketing Course Welcome to the AIA Michigan s Social Media Marketing Course You are now officially on your way to getting a strong foundation of how you can market your business
More informationComprehensive Guide to Marketing Like Starbucks
Comprehensive Guide to Marketing Like Starbucks 1 Introduction 6 reasons Starbucks Marketing Communications Strategy is so Effective is one of our most popular posts, continuing to be a top performer even
More information$ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ MARKETING PLATFORMS ADVERTISING MEDIA PUBLIC RELATIONS SOCIAL MEDIA WEB MARKETING PROMOTIONS
MARKETING BENEFIT MARKETING PLATFORMS RELATIVE COST CONSTRAINTS & LIMITATIONS INTEGRATION STARTERS Generate positive impressions / awareness ADVERTISING Need to control the message content/timing/audience
More informationDoes Brand Matter to the Real Estate Consumer?
Does Brand Matter to the Real Estate Consumer? Does Brand Matter to the Real Estate Consumer? Overview When Keller Williams Realty announced in February of 2011 that it had become the second-largest real
More informationPlus, although B2B marketing budgets have increased, the number of channels may far surpass what you can do with your budget.
1 CNBC s list of the Top 10 Most Stressful Jobs of 2011 revealed that the sixth most stressful job was that of an advertising account executive. The reason today s account executives are so stressed is
More informationMarketing Planning How to Identify a Target Market and Prepare a Customer Profile
Marketing Planning How to Identify a Target Market and Prepare a Customer Profile 1. What You Should Know Before Getting Started In order to market your product or service, it is imperative that you tailor
More informationReputation Management A Must For Your Business
Reputation Management A Must For Your Business Brought To You By: Paul Zucker, The Local Web Solution -What Is Reputation Management? -Why Managing It Is Important! -Startling Stats -Monitor And Influence
More informationDriving greater loyalty in Europe. What consumers want and where brands are failing to deliver
Driving greater loyalty in Europe What consumers want and where brands are failing to deliver Research commissioned with consumers in France, Germany and Switzerland Executive summary Fast-changing technology,
More informationCongratulations on getting a grant from the Big Lottery Fund.
Publicity guidance 1 Congratulations on getting a grant from the Big Lottery Fund. We want you to promote your project as widely as possible and we have written this guide to help you do this. Promoting
More informationTrending with NextGen travelers. Understanding the NextGen consumer-traveler
Trending with NextGen travelers Understanding the NextGen consumer-traveler Why NextGen is important Amadeus research study: the NextGen traveler Understanding trendsetters and future heavy consumers of
More informationPublished August 2010. Media Comparisons Study
Published August 2010 Media Comparisons Study Introduction The Television Bureau of Advertising s 2010 Media Comparisons Study reaffirms the key strengths that television continues to enjoy over other
More informationGoing Local Online. Broad Street Interactive www.broadstreetinteractive.com
Hyper- Going Local Online How Captures Local Users through custom hyper-local ad channels: Generating value for your online media budget. Online Tops Newspapers as news source The Internet is now the most
More informationBUILDING LIFETIME VALUE WITH SEGMENTATION
PRESENTS DATA DRIVEN BRAND MARKETING PART ONE YOUR DEFINITIVE GUIDE TO BUILDING LIFETIME VALUE WITH SEGMENTATION WHAT YOU D KNOW IF WE COULD TALK TO YOU Proving the Value of Marketing 1 2 3 4 5 6 SEE YOUR
More informationBest Practices to Generate More Sales Leads and Improve Lead Quality Using Toll-free Vanity Numbers
Best Practices to Generate More Sales Leads and Improve Lead Quality Using Toll-free Vanity Numbers Published March 2013 Table of Contents The Channels of Lead Generation Are Expanding Are They Also Weakening?...
More informationHow Companies Are Building Their Brands with Video
How Companies Are Building Their Brands with Video By Todd Johnson Your company spends time and money to develop a unique brand that will resonate in the minds of your customers. The brand is more than
More informationHow to Write a Marketing Plan
How to Write a Marketing Plan A Cowley Associates ebook Marketing is like all things in life. You can just wing it and be spontaneous. Or, you can plan things out ahead of time and have control over what
More informationHow To Write A Social Recruiting Strategy
The Essential Guide To Developing A Social Recruiting Strategy Bigger. Better. Hired. Table of Contents Welcome What is social recruiting? Bringing in the new 3 3 4 Where to begin? Why are you doing this?
More informationA REAL PASSION FOR MARKETING
A REAL PASSION FOR MARKETING Accelerating YOUR Clients Business Growth Through Online Marketing CONTACT ww w.luv4marketing.com info@ luv4marketing.com UK - +44 (0) 1949 833014 US - +1 (702) 439 0025 INDEX
More informationSalon SMS Guide. A short guide to bringing success to your health spa or salon business through SMS text messaging
Salon SMS Guide A short guide to bringing success to your health spa or salon business through SMS text messaging Salons and SMS text messaging - a match made in heaven Whether you are a hair salon, nail
More informationMarketing That Makes Sense: A practical marketing series from Ariad Communications. 5 ways to drive in-store sales with email
Marketing That Makes Sense: A practical marketing series from Ariad Communications 5 ways to drive in-store sales with email 2 As marketers it feels like we have the same relationship with email as a teenager
More informationCritical Conversations about Financing Long Term Care
Critical Conversations about Financing Long Term Care Facilitator s Guide Overall Purposes of Curriculum: 1. Increase awareness of the need to plan for changing health and independence as a later life
More informationEm@il Marketing integration and automation tactics that lift conversions and boost ROI.
Em@il Marketing integration and automation tactics that lift conversions and boost ROI. How to successfully incorporate social, video, remarketing and marketing automation into your Email Marketing strategy.
More informationTop tips for online campaign optimisation
Contents 1. The best laid plans... 3 2. Playing to the right audience... 3 3. Quality not quantity... 4 4. You only get out what you put in.. 4 5. Less is more... 5 6. Did you get my message?... 6 7. If
More informationPLAN YOUR CAREER. Horizon Career Centre CONTENT
Horizon Career Centre Here at the AASW Horizon Career Centre we want to encourage you to develop clarity around your purpose in social work. Plan Your Career was developed to help you articulate your values
More information6 BEST PRACTICES. for Influencer Marketing 6 BEST PRACTICES FOR INFLUENCER MARKETING
6 BEST PRACTICES for Influencer Marketing 1 THE INCREASING IMPORTANCE OF INFLUENCER MARKETING Influencer marketing isn t a new concept. Getting the right people excited, engaged, and talking about your
More information35 Years of Moving Excellence - A True Story
35 Years of Moving Excellence By Mary Savage When you enter the double doors at Premiere Van Lines, your eye is immediately drawn to the wall of awards in reception. Most of the wall space showcases the
More informationAgencies & Suppliers
10 Digital Marketing Tips for Travel Agencies & Suppliers page 1 INTROduction Jaclyn, onq & the ebook About jaclyn Jac is the Chief Steward at OnQ Marketing. Her working years began in the travel industry,
More informationSEARCH ENGINE MARKETING 101. A Beginners Guide to Search Engine Marketing
SEARCH ENGINE MARKETING 101 A Beginners Guide to Search Engine Marketing June 2015 What is Search Engine Marketing? You ve heard the word before or simply the term SEM. Your co-workers mention it. You
More information20 tried and tested tips to help you generate more leads
e-book Series: Business growth 20 tried and tested tips to help you generate more leads page 1 Introduction 1 2 3 4 5 How to make your offers irresistible How to use your CTAs to grab people s attention
More informationQuick Guide to Getting Started: Twitter for Small Businesses and Nonprofits
Quick Guide to Getting Started: Twitter for Small Businesses and Nonprofits Social Media www.constantcontact.com 1-866-876-8464 Insight provided by 2011 Constant Contact, Inc. 11-2168 What is Twitter?
More informationA quick guide to setting up your new website
A quick guide to setting up your new website Hi there. Welcome to MrSite we re really happy you chose to build your brand new website with us and look forward to seeing what you create! We re sure you
More informationLeveraging the Internet of Things in Marketing
Leveraging the Internet of Things in Marketing Index 3 3 4 4 5 5 6 6 Introduction The Internet of Things outlook IoT and marketing Wearables: Reaching customers anywhere Location-based marketing RFID tags
More informationWhatever your company s advertising needs may encompass, Silver Barrel delivers the creative solutions that are functional and look great.
Website Content Creation Silver Barrel Solutions http://www.silverbarrel.com Welcome! Silver Barrel Solutions is a creative advertising agency based in Victoria, British Columbia that takes the difficulty
More informationTHE BEST FREE OR LOW-COST WAYS OF MARKETING YOUR BUSINESS. 2015 Web.com Group, Inc. All rights reserved.
THE 25 BEST FREE OR LOW-COST WAYS OF MARKETING YOUR BUSINESS 2015 Web.com Group, Inc. All rights reserved. Marketing your business doesn t have to cost a bundle. Today, more than ever before, there are
More informationHow To Develop A Global Leadership Development Program
Global Leadership Development Talent Management CapitalWave Inc. White Paper March 2010 1 Table of Contents: Global Leadership Development (GLD): Distance. 3 GLD 2: Defining Leadership across Cultures
More informationGuide to marketing. www.glasgow.ac.uk/corporatecommunications. University of Glasgow Corporate Communications 3 The Square Glasgow G12 8QQ
Guide to marketing www.glasgow.ac.uk/corporatecommunications University of Glasgow Corporate Communications 3 The Square Glasgow G12 8QQ 0141 330 4919 2 Introduction One of the easiest mistakes to make
More informationOne View Of Customer Data & Marketing Data
One View Of Customer Data & Marketing Data Ian Kenealy, Head of Customer Data & Analytics, RSA spoke to the CX Network and shared his thoughts on all things customer, data and analytics! Can you briefly
More informationYour FREE Report The Ultimate Guide To SEO Success In 2015 How To Maximise Your Leads, Sales And Profits Via Google
Your FREE Report The Ultimate Guide To SEO Success In 2015 How To Maximise Your Leads, Sales And Profits Via Google By Katina Beveridge 1 INTRODUCTION Imagine having a flood of highly targeted, ready to
More informationAutomotive FCT Executive Summary: What s Driving Your Listeners?
Automotive FCT Executive Summary: What s Driving Your Listeners? 2 Introduction In September 2014, Commercial Radio Australia and Presslaff Interactive Revenue partnered to provide CRA member stations
More informationA shift in influence has occurred
Influence at Scale Thanks to social media, a shift in influence has taken place evolving from a small group of endorsing celebrities, to a few thousand influential individuals with high Klout scores, to
More informationDemand more from your retail marketing. HP Retail Promotion Manager
Demand more from your retail marketing. HP Retail Promotion Manager Reduce costs and boost sales. The HP Retail Promotion Manager provides a solution for retailers seeking to streamline and simplify the
More informationHAS PROFOUNDLY CHANGED THE WAY AMERICANS SHOP...
The Internet HAS PROFOUNDLY CHANGED THE WAY AMERICANS SHOP...... a fact that has opened up new possibilities for advertising your business. As consumers continue to turn to online sources in the process
More informationBusiness Mastery: Smart Strategies Every Business Owner Needs to Promote, Protect and Prosper
Business Mastery: Smart Strategies Every Business Owner Needs to Promote, Protect and Prosper Susan Wilson Solovic Sponsored by: AT&T 2012 Susan Wilson Solovic, all rights reserved Business Mastery: Smart
More informationbranding guide for tax pros
by Your Business Matters the branding guide for tax pros how to grow your tax business by building a powerful brand What s in this guide? What branding means Why branding matters in your tax practice How
More informationHOW TO GET. 1,000+ Followers ON TWITTER
HOW TO GET 1,000+ Followers ON TWITTER CONTENTS. 3. INTRODUCTION. 6. FIRST THINGS FIRST: CREATE AND OPTIMIZE YOUR PROFILE. 11. TWEET 24/7 (WITHOUT BEING ON TWITTER 24/7). 23.CURATE CONTENT LIKE A PRO.
More informationGlobal Advertising Specialties Impressions Study Summary
Global Advertising Specialties Impressions Study Summary A cost analysis of promotional products vs. other advertising media (for complete study, please call 800-680-0123) Study Background Please find
More informationEvery Door Direct Mail Seminar
Every Door Direct Mail Seminar Hosted by the Community Development Foundation. co-led by Marc Williams (Business Development Specialist - USPS-MS) and Perry Whitaker (Sales / Marketing - PPI). www.cdfms.org/events
More informationthe ultimate guide to email marketing for insurance agents
the ultimate guide to email marketing for insurance agents what s in here? Email marketing & content marketing...3-4 Email marketing best practices...5 Email campaigns for insurance agents...6 AgencyBloc
More information