MICROSOFT SOFTWARE LICENSE TERMS MICROSOFT DYNAMICS AX 2012

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1 MICROSOFT SOFTWARE LICENSE TERMS MICROSOFT DYNAMICS AX 2012 These license terms are an agreement between Micrsft Crpratin (r based n where yu are lcated, ne f its affiliates) and yu. Please read them. These license terms supersede any license terms embedded in the sftware. These terms apply t the sftware named abve, including the media n which yu received it, if any. The terms als apply t any Micrsft updates, supplements, Internet-based services, and supprt services fr this sftware, unless ther terms accmpany thse items. If s, thse terms apply. By installing, having installed, r using the sftware, yu accept these terms. If yu d nt accept them, d nt install, have installed r use the sftware. If yu cmply with these license terms, yu have the rights belw. 1. OVERVIEW. a. Sftware. The sftware may include server sftware; client sftware that can be installed n devices and/r used with the server sftware; additinal cmpnents that may be separately licensed; and any updates r supplements fr the sftware. b. License Mdel. The sftware is licensed based n 2. DEFINITIONS. the number f instances f ERP slutins that yu run; the number f yur users r devices that access the ERP slutin; and the server sftware functinality accessed and the tasks enabled by yur users r devices. affiliate means any legal entity that wns, is wned by, r that is under cmmn wnership with a party; business prcess utsurcing means the cntracting f a specific critical r nn-critical business task, functin r prcess t a third-party service prvider, where (i) the services prvided include direct r indirect access t the sftware, and (ii) the sftware license is nt btained directly frm Micrsft; CAL means client access license; client sftware means the sftware that allws a device t access r use the server sftware r t use certain aspects f the server sftware when discnnected frm the server; device means a single persnal cmputer, wrkstatin, terminal, handheld cmputer, persnal digital assistant, r ther electrnic device; ERP means enterprise resurce planning; ERP slutin means the underlying database that cntrls yur users and financial reprting units; instance means executing the sftware s setup r install prcedure. Yu als create an instance f sftware by duplicating an existing instance. References t sftware in these license terms include instances f the sftware; wnership means mre than 50% wnership; partner means the channel partner that has signed an agreement with Micrsft authrizing that partner t May 2011 Page 1

2 market and distribute the sftware; run an instance means lading an instance f the sftware int memry and executing ne r mre f its instructins. Once running, an instance is cnsidered t be running (whether r nt its instructins cntinue t execute) until it is remved frm memry; server means a physical hardware system capable f running server sftware. A hardware partitin r blade is cnsidered t be a separate physical hardware system; server sftware means the sftware that prvides services r functinality n yur server; third party user means any user that is nt yur r yur affiliates emplyee, cntractr r agent; and yu means the legal entity that has agreed t these license terms and yur affiliates. 3. INSTALLATION AND USE RIGHTS. a. License keys. Yu may nt duplicate license keys withut Micrsft s prir written cnsent. b. Server sftware. Yu may run an unlimited number f instances f the server sftware t access yur ERP slutin. Hwever, yu may nly use the number f instances that yur license key permits. c. Client sftware. Yu may run an unlimited number f instances f the client sftware. Hwever, yu may use the client sftware nly with the server sftware. d. Additinal Cmpnents. If additinal cmpnents are available, yu may run an unlimited number f instances f the additinal cmpnents yu have licensed fr yur ERP slutin. Yu must btain a separate license fr each ERP slutin if yu wish t install an additinal cmpnent fr multiple ERP slutins. Fr additinal infrmatin and license restrictins regarding additinal cmpnents, see 4. SERVER + CLIENT ACCESS LICENSE MODEL a. Client Access Licenses (CALs). Yu must acquire and assign a CAL t each device r user that accesses yur instances f the server sftware directly r indirectly. Yu d nt need CALs fr any f yur servers licensed t run instances f the ERP slutin. Yu d nt need CALs fr the first user that accesses yur instances f the ERP slutin slely fr the administrative purpses. Yur CALs permit access t yur instances f earlier, but nt later versins f the server sftware. If yu are accessing instances f an earlier versin, yu may als use CALs crrespnding t that versin. Yur user CALs inherit the rights attributed t lwer level user CALs, these prperties are nt applicable t Device CALs. b. Types f CALs. There are tw types f CALs: ne fr devices and ne fr users. Each device CAL permits ne device, used by any user, t access specific menu items in the server sftware t perfrm a defined set f tasks. Each user CAL permits ne user, using any device, t access menu items in the server sftware t perfrm a defined set f tasks. The tasks a CAL entitles yu t perfrm are defined at each CAL type level and are assciated with a specific set f menu items in the ERP slutin. Menu Item means an bject that allws users t execute any f the fllwing actins within the ERP slutin (i) display r view a frm, subfrm r URL (Unifrm Resurce Lcatr) in a brwser applicatin; (ii) run a task that triggers a system class, functin, wrkflw r web-actin initiated by a user; r (iii) cause an utput in the ERP slutin r a separate device. The menu item bjects can be run in 2 mdes: read-nly (view data) r maintain (update, add, delete r authrize data). If a user r device perfrms tasks that execute menu items crrespnding t a CAL type that has greater functinality than the CAL yu purchased, then yu need t step up yur CAL t the higher CAL type that crrespnds t the menu item yu executed. In case f dubt abut the descriptin f the tasks perfrmed by each CAL type r discrepancies between the tasks a user is entitled t perfrm and the menu items effectively executed, the list f menu items executed by each user dictates the CAL type yu must license. Yu may use a cmbinatin f device and user CALs. Fr additinal infrmatin abut the menu items executed by each CAL type please see May 2011 Page 2

3 https://mbs.micrsft.cm/custmersurce/dcumentatin/userguides/msdyax2012_sftwarelicensingtermsa ddendum. User CALs. The types f user CALs in hierarchical rder are: (i) Enterprise CAL this license permits ne user unrestricted access t all f the functinality in the server sftware including setting-up, administering and managing all parameters r functinal prcesses acrss the ERP slutin; (ii) Functinal CAL this license permits ne user t access limited functinality in the server sftware t perfrm slely the list f tasks described belw within the user s peratinal unit and nly fr purpses f managing prcesses related t designing, creating, manufacturing, selling, delivering r supprting yur prducts r services: manage a shp-flr within a prductin r manufacturing cycle; manage prjects and resurces; manage human resurces cycles; manage budget transfers and rganizatinal requests; create applicants r emplyee master data recrds; create a jb r a psitin requisitin; escalate r request apprval f invices pertaining t their clients; apprve vendr invices r vuchers fr services rendered; create and manage master data recrds pertaining t custmers, vendrs, prduct inventry r catalgs; and/r apprve requests frm Self-Serve CAL r Task CAL users. (iii) Task CAL this license permits ne user t access limited functinality in the server sftware t perfrm slely the list f tasks described belw and nly fr purpses f managing billable transactins r cst management transactins: enter billable time; enter billable expenses; manage perfrmance and annual reviews, gal setting and cmpetencies; apprve vendr invices pertaining t indirect prcurement; and Task CAL users cannt perfrm wrkflw apprvals. (iv) Self Serve CAL this license permits ne user t access limited functinality in the server sftware slely fr purpses f perfrming the list f tasks described belw: create expense reprts; manage persnal data such as benefit enrllments; make time and attendance entries such as registering hurs, clck-in and clck-ut; enter emplyee service requisitins; prepare indirect prcurement requisitins pertaining t prducts r services fr the emplyeeuser such as travel, ffice equipment, statinery; and/r make requests t add r enrll vendrs. Device CALs. The types f Device CALs are: (i) Device Client Access Licenses r Device CAL is a license that permits a device, used by any user, t directly r indirectly access the ERP slutin slely fr purpses f perfrming nly ne f the tasks described belw: manage functins r prcesses using a warehuse management system; r May 2011 Page 3

4 manage functins r prcesses using a call-center system. (ii) Limited Device CAL is a license that permits a single-purpse device, used by any user, t indirectly access the ERP slutin t asynchrnusly feed data utilizing a staging data repsitry, fr example bar cde readers. Reassignment f CALs. Yu may (i) permanently reassign yur device CAL frm ne device t anther, as lng as the new device cmplies with the limitatins applicable t the specific device CAL type; (ii) permanently reassign yur user CAL frm ne user t anther; r (iii) temprarily reassign yur device CAL t an alternate device while the first device is ut f service, r yur user CAL t a temprary wrker while the user is absent. Fr additinal infrmatin abut the types f user licenses and the license restrictins regarding user licenses, see 5. ADDITIONAL LICENSING REQUIREMENTS AND/OR USE RIGHTS. a. Multiplexing. Hardware, sftware r any ther manual mechanism yu use t pl cnnectins, rerute infrmatin, reduce the number f devices r users that directly r indirectly access r use the sftware, r reduce the number f devices r users the sftware directly manages, (smetimes referred t as multiplexing r pling ), des nt reduce the number f licenses yu need. b. Third Party Hsting. Yu may have a third party hst the sftware n yur behalf slely fr access by yu and yur affiliates. Yu may nt permit yur third party hsting vendr t allw access t the sftware by unaffiliated third parties except as therwise allwed by yur sftware license terms. Yur third party hsting vendr must agree t be bund by these sftware license terms. c. License Grant fr Templates. Yu may cpy and use templates prvided with the sftware and identified fr such use in dcuments and prjects that yu create. Yu may distribute thse dcuments and prjects nncmmercially. d. Mdificatin Disclaimer. Yu may mdify the sftware nly as necessary t use it fr yur internal business purpses if yu received it in surce cde frm r yu r any third party acting n yur behalf have licensed tls frm Micrsft that allw yu r that third party acting n yur behalf t mdify the bject cde frm. Yu agree that Micrsft is nt respnsible fr any prblems that result frm mdificatins made by yu, a partner, r any ther third party acting n yur behalf, r any prblems that are caused by third party hardware r sftware. Micrsft des nt, and will nt have any bligatin t, prvide technical r ther supprt fr any mdificatins made by yu, a partner r any ther third party. Micrsft des nt make any representatin, endrsement, guaranty r assurance f the suitability f the sftware fr yur business, the suitability f the partner r any ther third party t create mdificatins r t implement the mdificatins r the sftware, r that any mdificatin created, implemented, supprted and/r serviced by, fr r n behalf f yu r any third party will meet yur business needs r perate successfully with the sftware. Micrsft and its partners are independent entities and Micrsft is nt liable fr nr bund by any acts f such business partners. e. Additinal Functinality. Micrsft may prvide additinal functinality fr the sftware. Other license terms and fees may apply. f. Cmplex Sftware. The sftware is cmplex cmputer sftware. Its perfrmance will vary depending n yur hardware platfrm, sftware interactins, the cnfiguratin f the sftware and ther factrs. The sftware is neither fault tlerant nr free frm errrs, cnflicts r interruptins. g. Restrictins related t the use f SQL Server 2008 Cmpnents. The sftware is accmpanied by Micrsft SQL Server sftware cmpnents, which are licensed under the terms f the respective SQL Server licenses lcated at Yu may nly use these cmpnents in cnjunctin with the sftware licensed here. If yu d nt agree t the SQL Server license(s), yu may nt use the respective cmpnents. May 2011 Page 4

5 h. Restrictins related t the use f Windws Identity Fundatin. The sftware cntains Micrsft Windws Identity Fundatin (KB974405) sftware (WIF). This sftware is part f Windws. Yu may use WIF with each validly licensed cpy f Windws. Yu may nt use WIF if yu d nt have a license fr Windws. Privacy statement: 6. INTERNET-BASED SERVICES. Micrsft prvides Internet-based services with the sftware. Micrsft may change r cancel them at any time. a. Cnsent fr Internet-Based Services. Certain features in the sftware may cnnect t Micrsft r third party service prvider cmputer systems ver the Internet. In sme cases, yu will nt receive a separate ntice when they cnnect. Yu may switch ff these features r nt use them. Fr mre infrmatin abut these features, see the sftware dcumentatin. By using these features, yu cnsent t the transmissin f this infrmatin. Micrsft des nt use the infrmatin t identify r cntact yu. b. Cmputer Infrmatin. Certain features in the sftware use Internet prtcls, which send t the apprpriate systems cmputer infrmatin, such as yur Internet prtcl address, the type f perating system, brwser, name and versin f the sftware yu are using, and the language cde f the device where yu installed the sftware. Micrsft uses this infrmatin t make the Internet-based services available t yu. Sme f these features include, but are nt limited t, Web Cntent Features. Features in the sftware can retrieve related cntent frm Micrsft and prvide it t yu. T prvide the cntent, these features send t Micrsft the type f perating system, name and versin f the sftware yu are using, type f brwser and language cde f the device where yu installed the sftware. Examples f these features are clip art, templates, nline training, nline assistance and Appshelp. Yu may chse nt t use these web cntent features. c. Use f Infrmatin. Micrsft may use the device infrmatin, errr reprts, and malware reprts t imprve ur sftware and services. We may als share it with thers, such as hardware and sftware vendrs. They may use the infrmatin t imprve hw their prducts run with Micrsft sftware. d. Misuse f Internet-based Services. Yu may nt use these services in any way that culd harm them r impair anyne else s use f them. Yu may nt use the services t try t gain unauthrized access t any service, data, accunt r netwrk by any means. 7. BENCHMARK TESTING. Yu must btain Micrsft's prir written apprval t disclse t a third party the results f any benchmark test f the sftware. 8. SCOPE OF LICENSE. The sftware is licensed, nt sld. This agreement nly gives yu sme rights t use the sftware. Micrsft reserves all ther rights. Unless applicable law r a separate written cntract with Micrsft gives yu mre rights despite this limitatin, yu may use the sftware nly as expressly permitted in this agreement. In ding s, yu must cmply with any technical limitatins in the sftware that nly allw yu t use it in certain ways. Yu may nly use the sftware fr yur internal business purpses. Yu may nt wrk arund any technical limitatins in the sftware; reverse engineer, decmpile r disassemble the sftware, except and nly t the extent that applicable law expressly permits, despite this limitatin; make mre instances f the sftware than specified in this agreement r allwed by applicable law, despite this limitatin; publish the sftware fr thers t cpy; rent, lease r lend the sftware; r use the sftware fr cmmercial sftware hsting services. Yur rights t use the sftware are perpetual but may be revked if yu r yur affiliates d nt cmply with the terms f this agreement. Rights t access the server sftware d nt give yu any right t implement Micrsft patents r ther Micrsft intellectual prperty in sftware r devices that access the server. 9. BACKUP COPY. Yu may make multiple cpies f the sftware fr backup, develpment and testing purpses, s lng as such cpies are nt used in prductin and the develpment is fr yur internal use nly. Yur backup cpies may be hsted by a third party n yur behalf. Yu may use cpies nly t create instances f the sftware. 10. FAIL-OVER RIGHTS. Yu may run multiple passive fail-ver instances f yur ERP slutin fr temprary supprt. May 2011 Page 5

6 11. LICENSE TRANSFER. Yu may nt transfer the sftware t a third party withut Micrsft s prir written cnsent. If permitted, there may be additinal charges fr transferring the sftware t a third party. 12. DOCUMENTATION. Any persn that has valid access t yur cmputer r internal netwrk may cpy and use the sftware dcumentatin fr yur internal, reference purpses. 13. ACADEMIC EDITION SOFTWARE. Yu must be a Qualified Educatinal User t use sftware marked as Academic Editin r AE. If yu d nt knw whether yu are a Qualified Educatinal User, visit r cntact the Micrsft affiliate serving yur cuntry. 14. DOWNGRADE. Yu have n rights t use earlier versins f the sftware and Micrsft is nt bligated t supply earlier versins t yu. 15. EXPORT RESTRICTIONS. The sftware is subject t United States exprt laws and regulatins. Yu must cmply with all dmestic and internatinal exprt laws and regulatins that apply t the sftware. These laws include restrictins n destinatins, end users and end use. Fr additinal infrmatin, see 16. SUPPORT SERVICES. Micrsft prvides supprt and maintenance services fr the sftware as described at 17. LOCALIZATION AND TRANSLATION. Micrsft prvides lcalizatins and translatins fr the sftware as described at In certain gegraphic regins, the sftware tgether with the related user dcumentatin may be translated and/r lcalized, t cnfrm t applicable regulatry requirements by a partner. Use f such partner-translated and/r lcalized sftware is gverned by the terms f the applicable custmer acknwledgement agreement between the partner and the custmer, and the sftware license agreement that accmpanies such lcalized r translated sftware. These license terms d nt apply t such partner-lcalized and/r translated sftware. 18. THIRD PARTY NOTICES. The sftware may include third party cde that Micrsft, nt the third party, licenses t yu under this agreement. Ntices, if any, fr the third party cde are included fr yur infrmatin nly. Micrsft s service and supprt bligatins, if any, apply nly t the unmdified third party cde running n ASP.NET. 19. ENTIRE AGREEMENT. This agreement (including the warranty belw), and the terms fr supplements, updates, Internet-based services and supprt services that yu use, are the entire agreement fr the sftware and supprt services. 20. APPLICABLE LAW. a. United States. If yu acquired the sftware in the United States, Washingtn state law gverns the interpretatin f this agreement and applies t claims fr breach f it, regardless f cnflict f laws principles. The laws f the state where yu are lcated gvern all ther claims, including claims under state cnsumer prtectin laws, unfair cmpetitin laws, and in trt. b. Outside the United States. If yu acquired the sftware in any ther cuntry, the laws f that cuntry apply. c. Attrneys Fees and Csts. If yu r Micrsft files a lawsuit, brings an actin r therwise pursues a claim against the ther in cnnectin with r arising ut f this agreement r the sftware, the prevailing party will be entitled t recver its reasnable attrneys fees, csts and ther expenses (including any appeal). 21. LEGAL EFFECT. This agreement describes certain legal rights. Yu may have ther rights under the laws f yur state r cuntry. Yu may als have rights with respect t the party frm whm yu acquired the sftware. This agreement des nt change yur rights under the laws f yur state r cuntry if the laws f yur state r cuntry d nt permit it t d s. 22. DEFENSE OF INFRINGEMENT AND MISAPPROPRIATION CLAIMS. Micrsft will defend yu against any claims made by an unaffiliated third party that the sftware infringes its patent, cpyright r trademark r misapprpriates its trade secret, and will pay the amunt f any resulting adverse final judgment (r settlement t which Micrsft cnsents). Yu must ntify us prmptly in writing f the claim and give us sle cntrl ver its defense r settlement. Yu agree t prvide us with reasnable assistance in defending the claim, and Micrsft will reimburse yu fr reasnable ut f pcket expenses that yu incur in prviding that assistance. The terms misapprpriatin and trade secret are used as defined in the Unifrm Trade Secrets Act, except in the case f claims arising utside the United States, in which case misapprpriatin will mean intentinally unlawful use and trade secret will mean undisclsed infrmatin as specified in Article 39.2 f the TRIPs agreement. May 2011 Page 6

7 Our bligatins will nt apply t the extent that the claim r adverse final judgment is based n (i) yur use f the sftware after Micrsft ntifies yu t discntinue use due t such a claim; (ii) yur cmbining the sftware with a nn- Micrsft prduct, data r business prcess including third party add-ns r prgrams; (iii) damages attributable t the value f the use f a nn-micrsft prduct, data r business prcess; (iv) yur altering r mdifying the sftware, including any mdificatins by third parties; (v) yur distributin f the sftware t, r its use fr the benefit f, any third party; (vi) yur use f Micrsft trademark(s) withut express written cnsent t d s; r (vii) fr any trade secret claim, yur acquiring a trade secret (a) thrugh imprper means; (b) under circumstances giving rise t a duty t maintain its secrecy r limit its use; r (c) frm a persn (ther than Micrsft r its affiliates) wh wed t the party asserting the claim a duty t maintain the secrecy r limit the use f the trade secret. Yu will reimburse us fr any csts r damages that result frm these actins. If Micrsft receives infrmatin cncerning an infringement r misapprpriatin claim related t the sftware, Micrsft may, at its expense and withut bligatin t d s, either (i) prcure fr yu the right t cntinue t run the sftware, r (ii) mdify the sftware r replace it with a functinal equivalent, t make it nn-infringing, in which case yu will stp running the sftware immediately. If, as a result f an infringement r misapprpriatin claim, yur use f the sftware is enjined by a curt f cmpetent jurisdictin, Micrsft will, at its ptin, either prcure the right t cntinue its use, replace it with a functinal equivalent, mdify it t make it nn-infringing, r refund the amunt paid and terminate this license. If any ther type f third party claim is brught against yu regarding Micrsft s intellectual prperty, yu must ntify us prmptly in writing. Micrsft may, at its ptin, chse t treat these claims as being cvered by this sectin. This sectin prvides yur exclusive remedy fr third party infringement and trade secret misapprpriatin claims. 23. LIMITATION ON AND EXCLUSION OF DAMAGES. Yu can recver frm Micrsft and its suppliers nly direct damages up t the amunt yu paid fr the sftware except fr claims cvered by Sectin 23. Yu cannt recver any ther damages, including cnsequential, lst prfits, special, indirect r incidental damages. This limitatin applies t anything related t the: (i) sftware, (ii) services, (iii) cntent (including cde) n any third party Internet sites, r (iv) third party prgrams; and claims fr breach f cntract, breach f warranty, guarantee r cnditin, strict liability, negligence, lss f data, damage t recrds r data, lss f gdwill, lss as a cnsequence f a business interruptin r any ther trt t the extent permitted by applicable law. It als applies even if repair, replacement r a refund fr the sftware des nt fully cmpensate yu fr any lsses; r Micrsft knew r shuld have knwn abut the pssibility f the damages. Sme jurisdictins d nt allw the exclusin r limitatin f incidental r cnsequential damages, s the abve limitatin r exclusin may nt apply t yu. 24. SELF-AUDIT The sftware includes features that identify the number f users accessing the ERP slutin, access rights and tasks run by each user cmpared t the licenses acquired by yu (access and usage reprt). Yu must run the access and usage reprt using the latest versin f the usage reprt tl at least nce a year starting frm the date yu first license the sftware. Yu may vluntarily share the results f the access and usage reprt with Micrsft r any ther third party, but yu are nt required t d s except if required under sectin 26(a) belw. 25. VERIFYING COMPLIANCE. a. Right t verify cmpliance. Yu are required t keep recrds (including prf f purchase) relating t the sftware yu and yur affiliates use under this agreement. Micrsft has the right t verify cmpliance with this agreement, at Micrsft s expense. Yu agree t prvide reasnable cperatin in the event f a cmpliance audit. Micrsft may request that yu grant yur cnsent t allw access t the access and usage reprt as a tl in cnducting the audit. May 2011 Page 7

8 b. Verificatin prcess and limitatins. T verify cmpliance, Micrsft will engage an independent accuntant frm an internatinally recgnized public accunting firm, which will be subject t a cnfidentiality bligatin. Verificatin will take place upn nt fewer than 30 days ntice, during nrmal business hurs and in a manner that des nt interfere unreasnably with yur peratins. As an alternative, Micrsft can require yu t cmplete Micrsft s self-audit questinnaire relating t the sftware yu and any f yur affiliates use under this agreement, but reserves the right t use a verificatin prcess as set ut abve. c. Verificatin frequency. If Micrsft undertakes verificatin and des nt find material unlicensed use (license shrtage f 5% r mre), Micrsft will nt undertake anther verificatin f the same entity fr at least ne year. d. Use f Results. Micrsft and Micrsft s auditrs will use the infrmatin btained in cmpliance verificatin nly t enfrce Micrsft s rights and t determine whether yu are in cmpliance with the terms f this agreement. By invking the rights and prcedures described abve, Micrsft des nt waive its rights t enfrce this agreement r t prtect its intellectual prperty by any ther means permitted by law. e. Remedies fr nn-cmpliance. If verificatin r self-audit reveals any unlicensed use, yu must prmptly rder sufficient licenses t cver yur use. If material unlicensed use is fund, yu must reimburse Micrsft fr the csts Micrsft has incurred in verificatin and acquire the necessary additinal licenses at single retail license cst within 30 days. f. IP Prtectin Features. The sftware may enable third party intellectual prperty prtectin features (IP Prtectin Features) that restrict yur access t third party slutins yu use, but that are nt included with the sftware. Yur use f such third party slutins is gverned by the license terms that accmpany thse slutins. Yu agree that Micrsft is nt respnsible fr any failures r prblems assciated with such IP Prtectin Features. Micrsft des nt, and will nt, have any bligatin t prvide technical r ther supprt fr such IP Prtectin Features. Micrsft des nt make any representatin r warranty with regards t the functinality assciated with thse IP Prtectin Features. May 2011 Page 8

9 ************************************************************************************** LIMITED WARRANTY A. LIMITED WARRANTY. The sftware will perfrm substantially as described in the riginal user dcumentatin Micrsft prvides fr the sftware. B. TERM OF WARRANTY; WARRANTY RECIPIENT; LENGTH OF ANY IMPLIED WARRANTIES. The limited warranty cvers the sftware fr ne year after acquired by yu. If yu receive supplements, updates, r replacement sftware during that year, they will be cvered fr the remainder f the warranty r 30 days, whichever is lnger. T the extent permitted by law, any implied warranties, guarantees r cnditins last nly during the term f the limited warranty. Sme jurisdictins d nt allw limitatins n hw lng an implied warranty, guarantee r cnditin lasts, s these limitatins may nt apply t yu. C. EXCLUSIONS FROM WARRANTY. This warranty des nt cver prblems caused by yur acts (r failures t act), the acts (r failures t act) f thers, including but nt limited t, mdificatins r implementatins made by yu, a partner, r any ther third party acting n yur behalf, r events beynd Micrsft s reasnable cntrl. D. REMEDY FOR BREACH OF WARRANTY. Micrsft will repair r replace the sftware at n charge. If Micrsft cannt repair r replace it, Micrsft will refund up t the amunt yur partner paid fr the sftware t Micrsft. It will als repair r replace supplements, updates and replacement sftware at n charge. If Micrsft cannt repair r replace them, it will refund up t the amunt Micrsft charged fr them, if any. Yu must uninstall the sftware and return any media and ther assciated materials t Micrsft with prf f purchase t btain a refund. These are yur nly remedies fr breach f the limited warranty. E. CONSUMER RIGHTS NOT AFFECTED. Yu may have additinal cnsumer rights under yur lcal laws, which this agreement cannt change. F. WARRANTY PROCEDURES. Yu need prf f purchase fr warranty service, if the licenses yu claim cvered by the warranty are nt reflected in Micrsft s internal recrds. T make a claim under this warranty, yu shuld cntact yur partner. If yur partner is unable t assist yu, please cntact Micrsft at 1. United States and Canada. Fr warranty service fr sftware acquired in the United States and Canada, cntact Micrsft at (800) MICROSOFT; r Micrsft Custmer Service and Supprt, One Micrsft Way, Redmnd, WA Eurpe, Middle East and Africa. Fr warranty service fr sftware acquired in Eurpe, the Middle East r Africa, Micrsft Ireland Operatins Limited makes this limited warranty. Please cntact Micrsft at Micrsft Ireland Operatins Limited, Custmer Care Centre, Atrium Building Blck B, Carmanhall Rad, Sandyfrd Industrial Estate, Dublin 18, Ireland; r the Micrsft affiliate serving yur cuntry (see 3. Outside United States, Canada, Eurpe, Middle East and Africa. If yu acquired the sftware utside the United States, Canada, Eurpe, the Middle East and Africa, cntact the Micrsft affiliate serving yur cuntry (see G. NO OTHER WARRANTIES. The limited warranty is the nly direct warranty frm Micrsft. Micrsft gives n ther express warranties, guarantees r cnditins. Where allwed by yur lcal laws, Micrsft excludes implied warranties f merchantability, fitness fr a particular purpse and nn-infringement. If yur lcal laws give yu any implied warranties, guarantees r cnditins, despite this exclusin, yur remedies are described in the Remedy fr Breach f Warranty clause abve, t the extent permitted by yur lcal laws. H. LIMITATION ON AND EXCLUSION OF DAMAGES FOR BREACH OF WARRANTY. The Limitatin n and Exclusin f Damages clause abve applies t breaches f this limited warranty. This warranty gives yu specific legal rights, and yu may als have ther rights which vary frm state t state r cuntry t cuntry. Please nte: As this sftware is distributed in Quebec, Canada, sme f the clauses in this agreement are May 2011 Page 9

10 prvided belw in French. Remarque : Ce lgiciel étant distribué au Québec, Canada, certaines des clauses dans ce cntrat snt furnies ci-dessus en français. GARANTIE LIMITÉE A. GARANTIE LIMITÉE. Le lgiciel fnctinnera, pur l essentiel, tel que décrit dans la dcumentatin utilisateur d rigine furnie par Micrsft pur le lgiciel. B. DURÉE DE LA GARANTIE ; BÉNÉFICIAIRE DE LA GARANTIE ; DURÉE DE TOUTE GARANTIE IMPLICITE. La garantie limitée cuvre le lgiciel pendant une durée d un (1) an à cmpter du jur ù vus l avez acquis. Si vus recevez des suppléments, des mises à jur u un lgiciel de remplacement au curs de cette année, ils sernt cuverts sit pendant la durée de la garantie restant à curir, sit pendant 30 jurs, la péride la plus lngue étant applicable. Dans tute la mesure permise par la réglementatin applicable, tute garantie, garantie implicite u cnditin sera applicable uniquement pendant la durée de la garantie limitée. Certaines juridictins n autrisent pas les limitatins prtant sur la durée d une garantie implicite, de srte que les limitatins ci-dessus peuvent ne pas vus être applicables. C. EXCLUSIONS DE LA GARANTIE. Cette garantie ne cuvre pas les prblèmes engendrés par vs prpres actes (u inexécutins), les actes (u inexécutins) d autrui, ntamment les mdificatins u implémentatins que vus effectuez u qui snt effectuées par un partenaire u un tiers agissant en vtre nm, u tut autre événement échappant au cntrôle raisnnable de Micrsft. D. RECOURS EN CAS DE VIOLATION DE GARANTIE. Micrsft s engage à réparer u à remplacer le lgiciel gratuitement. Si Micrsft ne peut pas le réparer ni le remplacer, elle rembursera, au maximum, le mntant que vtre partenaire a payé pur le lgiciel. Micrsft s engage également à réparer u à remplacer les suppléments, les mises à jur et le lgiciel de remplacement gratuitement. Si Micrsft ne peut pas les réparer ni les remplacer, elle rembursera, au maximum, le mntant facturé pur ces éléments, le cas échéant. Pur btenir un rembursement, vus devez désinstaller le lgiciel et returner tut supprt et autres dcuments assciés à Micrsft accmpagnés d un justificatif d achat. Ces recurs snt les seuls dnt vus dispsez en cas de vilatin de garantie limitée. E. DROITS DES CONSOMMATEURS NON AFFECTÉS. Vus puvez bénéficier de drits supplémentaires relatifs aux cnsmmateurs en vertu du drit de vtre pays, que ce cntrat ne peut mdifier. F. PROCÉDURES RELATIVES AUX RÉCLAMATIONS ENTRANT DANS LE CADRE DE LA GARANTIE. Vus devrez furnir un justificatif d achat pur bénéficier de tut service entrant dans le cadre de la garantie, si les licences cuvertes par la garantie ne figurent pas dans les dcuments internes de Micrsft. En cas de réclamatin au titre de cette garantie, veuillez cntacter vtre partenaire. Si vtre partenaire n est pas en mesure de vus aider, cntactez Micrsft : 1. États-Unis et Canada. Pur btenir tut service entrant dans le cadre de la garantie cncernant un lgiciel acquis aux États-Unis et au Canada, veuillez : cntacter Micrsft au numér suivant : (800) MICROSOFT, u cntacter Micrsft Custmer Service and Supprt, One Micrsft Way, Redmnd, WA , U.S.A. 2. Eurpe, Myen-Orient et Afrique. Pur btenir tut service entrant dans le cadre de la garantie cncernant un lgiciel acquis en Eurpe, au Myen-Orient u en Afrique, Micrsft Ireland Operatins Limited ffre cette garantie limitée. Veuillez cntactez Micrsft à l adresse suivante : Micrsft Ireland Operatins Limited, Custmer Care Centre, Atrium Building Blck B, Carmenhall Rad, Sandyfrd Industrial Estate, Dublin 18, Irlande u l affilié Micrsft qui dessert vtre pays (cnsultez le site Internet En France, appelez le (0,15 / min) u cnsultez le site Internet 3. En dehrs des États-Unis, du Canada, de l Eurpe, du Myen-Orient et de l Afrique. Si vus avez acquis le lgiciel en dehrs des États-Unis, du Canada, de l Eurpe, du Myen-Orient et de l Afrique, veuillez cntacter l affilié Micrsft qui dessert vtre pays (visitez le site May 2011 Page 10

11 G. AUCUNE AUTRE GARANTIE. La garantie limitée est la seule garantie directe furnie par Micrsft. Micrsft n accrde aucune autre garantie expresse. Dans la mesure autrisée par le drit de vtre pays, Micrsft exclut les garanties implicites de qualité, d adéquatin à un usage particulier et d absence de cntrefaçn. Si les lis de vtre pays vus accrdent des garanties implicites, nnbstant la présente exclusin, les recurs dnt vus dispsez snt ceux expsés dans l article ci-dessus relatif aux recurs en cas de vilatin de garantie, dans la limite autrisée par le drit de vtre pays. H. LIMITATION ET EXCLUSION DE RESPONSABILITÉ EN CAS DE VIOLATION DE GARANTIE. L article cidessus relatif à la limitatin et l exclusin de respnsabilité en cas de dmmages s applique en cas de vilatin de la présente garantie limitée. La présente garantie vus cnfère des drits légaux spécifiques, et vus puvez également bénéficier d autres drits qui varient d un État à l autre u d un pays à l autre. LIMITATION ET EXCLUSION DE RESPONSABILITÉ EN CAS DE DOMMAGES. Vus puvez btenir de Micrsft et de ses furnisseurs une indemnisatin en cas de dmmages directs uniquement dans la limite du mntant que vus avez payé pur le lgiciel, à l exceptin des réclamatins cuvertes par l article 20. Vus ne puvez prétendre à aucune indemnisatin pur les autres dmmages, y cmpris les dmmages spéciaux, indirects, incidents u accessires et les pertes de bénéfices. Cette limitatin cncerne : tute affaire liée (i) au lgiciel, (ii) aux services, (iii) au cntenu (y cmpris le cde) figurant sur des sites Internet tiers u dans (iv) des prgrammes tiers, et les réclamatins pur rupture de cntrat u vilatin de garantie, les réclamatins en cas de respnsabilité sans faute, de négligence, de perte de dnnées, de perte u dmmage lié aux dnnées u enregistrements, de perte de réputatin, de perte pur interruptin d activité u autre délit dans la limite autrisée par la réglementatin en vigueur. Elle s applique également, même si : la réparatin, le remplacement u le rembursement du lgiciel ne cmpense pas intégralement tut préjudice subi ; u Micrsft avait u aurait dû avir cnnaissance de l éventualité de tels dmmages. Certaines juridictins n autrisent pas l exclusin de garanties u la limitatin de respnsabilité pur les dmmages indirects u accessires, de srte que la limitatin u l exclusin ci-dessus peut ne pas vus être applicable. EFFET JURIDIQUE. Le présent cntrat décrit certains drits légaux. Vus puvez bénéficier d autres drits prévus par les lis de vtre État u pays. Vus puvez également bénéficier de certains drits à l égard de la partie auprès de laquelle vus avez acquis le lgiciel. Le présent cntrat ne mdifie pas les drits que vus cnfèrent les lis de vtre État u pays si cellesci ne le permettent pas. May 2011 Page 11

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