FALSE ALARM ORDINANCE
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From this document you will learn the answers to the following questions:
How many Fees did the 2009 Alarms cost?
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1 DAYTON POLICE DEPARTMENT APRIL 14, 2010
2 OVERVIEW The City of Dayton Alarm Ordinance was designed on May 14, 1997, to protect t the emergency services of the Police Department from responding to defective alarm systems and excessive false alarms. In 2009, DPD responded to 7,220 calls costing over $200k (Cost of police response / alarm administration) i i 2
3 WHAT S THE PROBLEM? 10,000 Five Year Summary Year Alarms % False ,896 96% ,299 95% 9,000 8,000 7, ,904 95% 6, ,865 96% ,220 96% 5,000 4,000 8,531 7,864 7,526 7,531 6,911 % of False Alarms 3,000 5 Year Average 2,000 95% 1, Crime Attributed False Alarm 3
4 REPEAT LOCATIONS FOR 2009 # of Alarms Residential or Business N. BROADWAY ST. 39 S. MAIN ST. 21 N. MAIN ST. 20 EDGAR AVE. 20 Residential COMMERCE PARK DR. 18 N LUDLOW ST. 18 SALEM AVE. 17 WAYNE AVE. 17 HONEYWELL CT. 17 DAYTON LIBERTY RD. 16 ELMHURST RD. 16 Residential W. FIFTH ST. 16 CREIGHTON AVE. 15 Residential N. GETTYSBURG AVE. 15 N. MAIN ST. 15 Top 15 Locations of 2009 # of Alarms: % RESIDENTIAL 46% COMMERCIAL 4
5 FALSE ALARMS CALLS Weather 2% Admin Override 10% Defective Equipment 2% Unknown 58% Human Error 27% Other 1% 5
6 2009 FINANCIAL IMPACT TO CITY OF DAYTON Key Items $250,000 Item Total # of false alarms 6,911 Avg call time (min) 40 for two officer dispatch Avg officer hourly $33.84 rate: $200,000 $150,000 $176,100 $205,318 Total officer costs: $155,912 $103,899 Alarm administration program mgmt cost: Total Officer/Admin: $49,406 $205,318 Fees Collected: $103,899 $100,000 $50, Estimated Loss $101,419 $ Total Billings {100%} Total Fees Collected {est. 59%} Total DPD Cost 6
7 EXISTING FINE SCHEDULE In 2009, 97 users were eligible for disconnect 23 - residential 74 - business $200 $250 unt Fine Amo After the 2 nd False Alarm this warnings is sent $50 $100 $150 $5 DISC CONNECT $- $- 1ST 2ND 3RD 4TH 5TH 6TH 7TH # of False Alarms in 12 month period (rolling) 7
8 OVERVIEW OF CURRENT ORDINANCE The Ordinance addresses the following areas: Alarm User Registration o $10 registration fee (one time) o Pertinent information provided for user False Alarm Prevention False Alarm Penalties/Fine Schedule Miscellaneous Information Alarm Company Registration o 31 companies are currently registered Alarm Registration provides DPD with: Correct Alarm Ownership Mailing Address Information Alarm System Details Other Important Information Disconnects o Not currently enforced for excessive false alarms/failure to comply with ordinance Fine Appeal Process o Customers have 30 calendar days after the notice of the disconnect order was mailed or otherwise delivered o A monthly appeal board meeting is scheduled o Appeal Board members (police, law, & finance) render a decision o No city action is required; the appeal board s decision is final 8
9 PROPOSED ACTION Change the Ordinance to: 1. Include a $25 Fine for Late Payment o In addition to existing fine schedule 2. Enforcement of Disconnects Reasons for disconnect: o Failure to register alarm (within 90 days of alarm installation / notice of requirement to register alarm system) o Failure to pay fines (two or more outstanding fines) o Excessive False Alarms No police response after the 7 th false alarm in 12 month period (rolling) 9
10 ENFORCE DISCONNECTS What is a disconnect? An order to disconnect the alarm system so signals are not emitted to notify the DPD either directly or indirectly o Must be completed within 10 calendar days after the order is delivered What causes a disconnect? MORE THAN 7 false alarms over 12 month period (rolling) and/or Past due false alarm payments and/or Failure to register within 90 days How do you reconnect? Only if ordered by Chief of Police. User must show: Repair to the system Register alarm Delinquent fees are brought current User training Continuation of high false alarm averages could result in a recommended ordinance revision to allow disconnects earlier than 7 false alarms. 10
11 COMMUNICATION PLAN & IMPROVED ALARM RESPONSE Actions to ease the transition will include: Improve Website Access for Citizens o On the current site, it is difficult for citizens and alarm companies to find the appropriate forms for registration and other ordinance details. Improve Relationship with Alarm Companies and Alarm Dealer Associations by conducting regular forums and discussions Increase Priority for Alarm Calls o Currently, alarm calls are assigned a priority i of 4. If the number of false alarms could be reduced significantly, then priority of the calls could be increased for faster response to real situations. 11
12 QUESTIONS For more information, please contact the Alarm Administrator (937)
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