MAGENTA AND ITS AREAS OF EXPERTISE

Transcription

1 MAGENTA AND ITS AREAS OF EXPERTISE Magenta Consultancy is specialized on several fields related to social and health areas. Below you can find a selection of the main areas in which Magenta develops its work for more than 11 years. Non- sexist Language Violence prevention Training with women from the psychological and physical point of view trying to offer them a better quality life. Drug Prevention Gender policies Psychological and Physical health for elderly people: healthy programmes, cognitive activities, biodance and salutogenesis. Youth programmes. Leisure, environmental activities, healthy activities, etc. Labour market programmes for people at social risk. Children activities in collaboration with different skate holders as schools, high schools, Parents associations, foundations or Public authorities: healthy programmes, nutritional programmes, Parents Schools to improve their way of educating their children, etc. field. Apart from the works we have developed and are developing several European Projects related to the social, health, gender and education

2 INFO PACK EFFECTIVE COMMUNICATION BETWEEN PATIENTS AND HALTH CARE PERSONNEL TO ENRICH THE HEALING PROCESS Dear All, Futher to your involvement in the LLP Programme, let us introduce and invite you to the course EFFECTIVE COMMUNICATION BETWEEN PATIENTS AND HEALTH CARE PERSONNEL TO ENRICH THE HEALING PROCESS. You can receive a fund of up to 100% coverage for all training course s costs: travel, accommodation, meals, conference fees and printed material along with software (cds/dvds )

3 The course will be provided in English. Encourage yourself to attend the course and improve your skills as trainer, career guider, teacher, social worker, youth worker or any other are related to the development of inclusion actions in order to get women at social risk into the labour market! In case you feel, some of the contents may interest your contacts, please, forward this to them. IMPORTANT NOTE: Please, bear in mind that your organization is personally responsible for your application process and you need to act now! You will have all the necessary support from our organization concerning your application process. For any support you might need, do not hesitate to contact us at

4 INTRODUCTION TO THE TRAINING COURSE Programme: ERAMUS + Action: K1 Title: Effective communication between patients and health care personnel to enrich the healing process Venue: Gijón- Asturias- Spain For more details about the course as full description, daily program, activities, please, contact us at esthergonzalez@magentaconsultoria.com or aidapulido@magentaconsultoria.com All the costs are covered by Erasmus + programme if you are successful in your application. From the grant received, you could cover accommodation, full board, travel and course fee. Once getting the grant, you should communicate the organizer as the hosting institution will be in charge of organizing this aspect together with the materials of the course. DESCRIPTION OF THE TRAINING COURSE This particular course aims at transmitting health care personnel, teacher trainers, career officers, educational guides and counselors, principals/managers of schools/organizations offering adult health education, other (Paid or voluntary) management staff in the institution/organization, members of students/teachers councils in adult education, etc., skills and tools to develop their work in a more effective way, so that they can acquire new perspectives in order to improve their relationship with the patients and, therefore, to enrich the healing process.

5 OBJECTIVES GENERAL AIM To acquire competencies to improve the quality of the relationship between patient and health care personnel. To recognise the importance and the benefits of an effective communication in the healing process. SPECIFIC AIMS Raising awareness on promoting effective communication. Analyzing the communication components: verbal and no-verbal language and emotions. Providing participants tools to improve their social habilities. Developing strategies and tools to being able to develop an active and empathic listening. Raising awareness of body language and knowing how to communicate through it. Considering emotional intelligence as an essential aspect in the patienthealth care personnel relationship. Recognising psychological main characteristics of patients and the importance of motivation and self-steem to enrich the healing process. Identifying patients experiences to recognise their needs. Knowing current successful practices regarding the healing process and patients and health care personnel relationship.

6 METHODOLOGY The methodology used will be mainly practical and active: all the theoretical contents will be strengthened through the development of dynamics in which every single content transmitted will be put in practice. The content blocks are distributed in the following way: Theoretical exposition and conceptual framework. Dynamic and practical exercise. Sharing the personal learning. Self-reflection on the application of learning in their own workplace. Using an active methodology implies considering that the student is an active agent in its learning and assumes an entrepreneur and energetic role in their own learning. In this way, all the tools provided during the course will be easily put in practice and transmitted when they are in their daily work. Our participants will take active part in all the activities developed as well as in the exchange of knowledge and experiences. At the same time, students will also develop their own capacity to increase and strengthen their own constructive and critical thinking. In short, the main aims Magenta pursues to reach when using this approach and methodology are the following: - The student will be the main protagonist in his/her learning. - The student gets responsible for his/her own learning, developing his/her skills of search, selection, analysis and evaluation of the information, assuming, in this way, a more active role in the building of their own knowledge. - The student participates in activities that allow them to exchange experiencies and opinions with his/her partners.

7 - Students are involved in a self- reflection process about what he or she does and on what results he/she gets, proposing concrete actions to improve themselves. - Students get in touch with their own environment, being able to get involved in a professional and social way, through the development of activities as working on projects, studying cases and offering solutions to the main problems arisen. Follow-up There will be a virtual group in order to start communication before the training course. This network will be also available after the course and will be monitored by Magenta. Information and methods will be shared and exchanged trough this network and the debate will be encouraged after the project in order to keep on networking At the middle of the course, there will be a mid- evaluation in order to know how the course is going on in case it were necessary to redirect the contents. Apart from this, it should be fostered the idea of continuous assessment all along the course, not only previous the start and once finished. Follow-up meetings and further projects would be appreciated by the organizing company and could be organized - depending on the interest arising during the course. The organization compromises itself to encourage the participation of the students attending on the course even after the same has finished by proposing activities during the course to be developed from their own countries in order to put in practice the knowledge acquired during the course and Magenta will offer feedback by means of the social nets or by e- mail in order to improve their final works. At the same time, it is important to point out that Magenta will answer questions by from the participants for 3 months following on the training. To finish with, just pointing out that, at the end of the course, Magenta will remind participants they will have to fill the final Evaluation form and send it to the National Agency.

8 PROGRAMME OF THE TRAINING ACTIVITIES (DAY BY DAY) DAY 1 Icebreaker dynamics. Effective communication. What is it? Sharing experiences: obstacles in our communication with the patients. Dynamics: Are you listening to me? Reproduce my speech! DAY 2 Social Habilities and verbal communication. Assertive communication. Saying no, but saying yes. Rejecting without feeling guilty. Dynamic: I cannot believe it! I have to say no, but with assertiveness. DAY 3 The language competence. Active listening. Empathic listening. Cultural Activity: Visit to the Gijón City center. Each space one experience: practicing active listening.

9 DAY 4 No-verbal Language. An essential communication s aspect. Eye Contact. Gestures and body language. Dynamic: Let our bodies talk. Communication without words. DAY 5 Closeness or personal space. Visit: Social and day Center. Innovative experiences. Cultural weekend: Asturias a natural and cultural paradise in the north of Spain. Oviedo and Gijón: cultural cities. The Asturian coast and its mountains. DAY 6 Emotional intelligence. Taking advantage of bad thinking: an opportunity to learn. Self-control. Dynamic: role playing. Patient and health care personnel in an extreme situation.

10 DAY 7 Patients general psychological characteristics. Confidence between the health care personnel and the patiente: how to get it. Strategies and tools to improve patients self-steem. Dynamic: Analysing real cases to change patient s life attitude. DAY 8 Whole day visit to the Ovida Intergenerational Center. A model to be implemented in different contexts. DAY 9 Patients needs told by patients associations. Round table: Patients associations experience with health care personnel. Dynamic: Patients and healthcare personnel exchange of experiences. DAY 10 Course s conclussion. General strategies to an effective communication. Final evaluation.

11 TYPE OF CERTIFICATION OF ATTENDANCE AWARDED Europass Mobility Certificate and Certificate of attendance. Contact: Esther González Díaz. Manager and Head of Magenta European Department. Skype: esthergonzalez33 GOOD LUCK! WE ARE REALLY LOOKING FORWARD TO MEETING YOU IN GIJÓN!