Using the Cloud to fill the void between the business and the IT Department

Size: px
Start display at page:

Download "Using the Cloud to fill the void between the business and the IT Department"

Transcription

1 Using the Cloud to fill the void between the business and the IT Department David Bennett IT Consultant

2 Agenda The legal services market Business demands on the IT Department The legal IT landscape Focus of the IT Department Does cloud computing have a place? Summary Questions

3 THE LEGAL SERVICES MARKET

4 The legal services market Since 2008/9, we have seen unprecedented change in the world s economic environment and the provision of legal services The financial crisis and the subsequent recession led to a major change in the way banks, corporates and private clients purchase legal services Increased importance of the BRICS (Brazil, Russia, India, China & South Africa) In 2014, the five BRICS countries consisted of 40% of the world population and represent approximately 18 percent of the worlds economy

5 The legal services market The introduction of the Legal Services Act in 2007 sought to liberalise and regulate the legal services sector. Encouraging competition, the act allows Alternative Business Structures (ABSs) to be created with nonlawyers filling professional, management or ownership roles The introduction of Legal Process Outsourcing (LPO) - the practice of a law firm or corporation obtaining legal support services from an outside law firm or services company Increasing competition within the legal market These changes are irreversible, and we will not return to the type of environment that characterised the years leading up to the collapse of the financial markets

6 BUSINESS DEMANDS ON THE IT DEPARTMENT

7 Business demands on the IT Department Law firms are attempting to differentiate themselves: getting closer to their existing and potential clients by building deeper relationships demonstrating an understanding of the industries in which their clients operate - building sector-based business and marketing plans focus on client service However, the clients demands are continuing to evolve and they expect more robust business relationships: demanding alternatives to the billable hour alternative fee arrangements using procurement teams to review proposals and cost estimates Clients will not pay for law firms inefficiencies and it is well known that firms need to improve

8 Business demands on the IT Department Clients are requesting a more sophisticated approach to the purchase of their legal services. This has lead to the an increased demand to: reduce price, increase transparency, improve security and increase quality. More for less..in a more volatile, regulated and global world

9 Business demands on the IT Department The legal sector is finally facing up to the commercial realities already experienced by most other businesses If other sectors have gone through these experiences why are we continuing to think we are unique! We need to broaden our thinking: learn from other industries, implement technologies and adopt best practice.

10 Business demands on the IT Department These initiatives create the commercial drivers for technology to drive change

11 Business demands on the IT Department Identify new points of differentiation which match client expectations Law firms cluster around traditional points of differentiation

12 THE LEGAL IT LANDSCAPE

13 The legal IT landscape In a typical law firm, the largest costs are typically incurred by Facilities (premises) and IT infrastructure servers, networks, data centres, security and the teams of people that manage them Typically between 4-5% of a firms turnover is spent on IT Once a firm has made an investment in these areas, it typically continues to invest in them - technology continues to change, just quicker than it used to!

14 The legal IT landscape 80-85% of an IT departments focus is on the day to day operations, leaving around 15% directed towards activities that exploit technology to generate business value IT Staff breakdown Do law firms want their IT department to do more than keep the lights on? 85% 15% Operations Development & Strategy

15 The legal IT landscape Law firm priorities over the next 18 months? Using technology to make your lawyers more effective Reducing the cost of supporting the business Making more use of your internal network for delivering advice Helping your lawyers to be more mobile Making more use of other firms to support the delivery of legal advice (including alliances and Legal Service Providers) Expanding to operate in more jurisdictions Integrating following a merger 0% 20% 40% 60% 80% 100% High importance Medium importance Low importance

16 The legal IT landscape Where do law firm leaders want to spend their IT investment? Help our lawyers execute work more effectively Help our business become more efficient Improve security and regulatory compliance Help our business work more closely with clients Improve the stability and performance of IT Make the service and cost of IT more flexible to match changing business needs Change the focus of the IT department from operations to strategic Reduce the cost of delivering IT Help the firm integrate with other firms and merger partners 0% 10% 20% 30% 40% 50% 60% 70% 80% 90% 100% Critical importance Desirable Not important

17 The legal IT landscape IT accounts for a significant proportion of the firm s costs (4-5% of turnover) and is typically very fixed in nature Demand Premium Cost base Excess Capacity Current: fixed cost base Target: variable cost base 1

18 The legal IT landscape Who owns your IT infrastructure? In terms of ownership, the vast majority of firms tend to own their own infrastructure 100% 90% 80% 70% There appears to be a trend for the medium size law firm to adopt flexible sourcing in some way 60% 50% 40% 30% 20% 10% 0% Single Office Multi office International Global We do

19 The legal IT landscape Law firms generally own their own IT infrastructure. This ultimately means: significant Investments are made every 3-5 years unless something changes - the operational costs can only go up infrastructure costs are fixed little room to cater for the changing shape or usage patterns of the firm Leads to a high proportion of legal IT investment and resources being concentrated on operational activities keeping the lights on!

20 The legal IT landscape 17% of the CIOs surveyed are satisfied that their technology allows them to communicate, execute work and run their business effectively. This suggests that the current model for delivering technology is not meeting the evolving needs of the law firm! Law firms seem to want more out of their IT Department!

21 FOCUS OF THE IT DEPARTMENT

22 Focus of the IT Department How do you make a fundamental shift in the focus of IT and align delivery with the needs and demands of the business? Can IT become an enabler of change and flexible enough to respond to changes in demand from the business? Can IT have a direct input into firm strategy?

23 Focus of the IT Department In order to influence the top table, we have to change the way that we interact with it: We have an interest in technology and as individuals we are more than likely to have specialised in one or two niche areas. We do not have to tell everybody that! We need to talk about business development, supporting the strategy of the firm and the groups that support it

24 Focus of the IT Department One of the complaints often heard from IT directors and CIOs is that they are not given enough of a voice in the way their firms set and execute broader business strategy This may the case but it will not change while the focus of those IT leaders is on infrastructure technology If you talk like a cost centre you are one! The top-table is not interested in hardware specifications or virtualisation techniques, but in business efficiency and profitability The legal CIOs responsibility is to pro-actively enable their law firm to exploit technology in order to meet their strategic objectives and drive competitive advantage

25 DOES CLOUD COMPUTING HAVE A PLACE? 25

26 Does cloud computing have a place? The traditional in-sourced model of delivering legal IT, with the majority of effort, investment and resources focussed on keeping the lights on, is not well aligned to the law firms development Cloud computing provides a utility view of IT, commoditising the delivery of technology into a service Applications and data are held and managed centrally by a specialist service provider, with access provided over the internet (or direct connection) and paid for on a subscription or demand basis This is very different from the traditional IT model where hardware and software are owned by the user organisation

27 Does cloud computing have a place? Software as a Service (SaaS) Software is licensed on a subscription basis and is centrally hosted by an independent software vendor or application service provider Eliminates the need to install and maintain applications on the relevant firms IT systems, removing the cost and complexity of hardware and software management This method of delivery allows a firm to quickly provide access to important features, and functionality to their lawyers, without needing to build and manage an infrastructure to support them

28 Does cloud computing have a place? Infrastructure as a Service (IaaS) Offers computing resources on a subscription or demand basis - servers and additional resources such as storage, databases, operating systems, firewalls, load balancers, virtual local area networks (VLANs), web servers and software bundles In this model, the cloud user patches and maintains the application software. Cloud providers typically bill their services on a utility computing basis with the costs reflecting the amount of resources allocated and consumed

29 Does cloud computing have a place? Desktop as a Service (DaaS) A service in which the back-end of a virtual desktop infrastructure (VDI), along with the applications needed to run the desktop, is hosted by a cloud service For users, this means they can access their desktop from any location, without having to use a fixed device The DaaS provider typically takes full responsibility for hosting and maintaining the computer, storage, and access infrastructure, as well as applications and application software licenses needed to provide the desktop service in return for a fixed monthly fee

30 Does cloud computing have a place? Platform as a Service (PaaS) PaaS is defined as a combination of IaaS, SaaS and DaaS to provide the consumers with a full enterprise computing solution. In PaaS all the components necessary to deploy, configure, run, manage and access the customers preferred application and management software is delivered on a subscription basis The delivery of an entire IT solution as a service i.e. a full combination of cloud services including desktop, applications and platform, is still very much in its infancy in the legal sector. A small number of firms, for example Thomson Snell and Passmore and DMH Stallard have moved entirely to the cloud, this approach is yet to gain real traction in the market

31 Does cloud computing have a place? Private A vendor supplies, builds and manages a cloud infrastructure specifically for the client Dedicated physical servers and storage Virtual private Multi-tenanted, shared hardware but defined and dedicated computing resources e.g. CPUs, RAM etc using virtualisation

32 Does cloud computing have a place? Virtual public Multi-tenanted, shared hardware. Delivered as a service using shared computing resources Hybrid virtual public and virtual private cloud Combines virtual public and private cloud

33 Does cloud computing have a place? Cloud computing can offer significant and, in some instances, transformational benefits to business across all industry sectors While cloud services in the form of SaaS and IaaS have been around for a number of years, the PaaS service model is maturing quickly and is starting to gain significant traction in many sectors including high security sectors such as government and banking Suppliers in this space are offering high degrees of performance, reliability, scalability flexibility and security to their customers within a utility pricing model Cloud computing is a disruptive phenomenon, with the potential to make IT organizations more responsive than ever. Cloud computing promises economic advantages, speed, agility, flexibility, infinite elasticity and innovation. Gartner

34 Does cloud computing have a place? Improved infrastructure Reduced IT spend Common desktop Future proofed Cloud Benefits Better performance Cost flexibility and rapid scalability Focus of IT team Improved Security

35 Does cloud computing have a place? The potential benefits of cloud can be summarised as: Reduced and more flexible IT costs Improved quality of infrastructure including reliability, security and disaster recovery Enhanced business agility through the rapid deployment of IT solutions Provides the opportunity to shift the focus of the IT department away from operational support to business value-add i.e. new solutions/innovation

36 Does cloud computing have a place? Management Development & Configuration Operational Leveraging cloud could allow you to transform the IT focus

37 Does cloud computing have a place? Management Outsourced Development & Configuration Operational

38 Does cloud computing have a place? Management Cloud Development & Configuration Operational

39 Does cloud computing have a place? One major factor that has limited the strategic adoption of cloud has been a general lack of knowledge, and confusion about the key capabilities of cloud based market offerings However there are others: Security Client confidentiality, regulation and data protection Application integration and configuration Lack of quality in market Commercial risk Configuration and integration

40 Does cloud computing have a place? Legal IT sector needs to shift focus: Vendors need to display leadership and commitment to the market that demonstrates an understanding of the sector IT leaders within the legal sector need to embrace change and not resist it

41 SUMMARY

42 Summary Cloud is the direction that the technology industry is going The use of cloud computing is growing, and by 2016 this growth will increase to become the bulk of new IT spend. Nearly half of large enterprises polled have deployed a private cloud service, and only 11% have no plans to do so through Gartner By 2017, IDC expects public IT cloud services will drive 17% of the IT product spending and nearly half of all growth across five technology categories: applications, system infrastructure software, platform as a service (PaaS), servers, and basic services. IDC Public IT cloud services will reach $47.4 billion in 2013 and is expected to be more than $107 billion in Over the forecast period, public IT cloud services will have a compound annual growth rate (CAGR) of 23.5%, five times that of the industry overall. IDC Cloud computing is a disruptive phenomenon, with the potential to make IT organizations more responsive than ever. Cloud computing promises economic advantages, speed, agility, flexibility, infinite elasticity and innovation. Gartner Organizations gaining competitive advantage through high cloud adoption are reporting almost double the revenue growth and nearly 2.5 times higher gross profit growth than peer companies that are more cautious about cloud computing. IBM The primary driver for cloud adoption will shift from economics to innovation as leading-edge companies invest in cloud services as the foundation for new competitive offerings. IDC

43 Summary Like its approach to traditional outsourcing, the legal industry has been slow to adopt cloud computing The introduction of new applications will not lead to significant advantages unless they are incorporated into the act of delivering legal services to the clients Effective operational IT management is not a differentiator for law firms. The innovative use of IT to support lawyers efficiency and enhance client relationships can be

44 Summary IT is disruptive it changes the norm. Some technologies have the ability to change the environment around them, others not so much! Technology is fast becoming a commodity The cloud offers the opportunity for legal IT departments to shift the focus of their teams to where their firms want and need it to be finding ways of using IT to make their lawyers more productive

45 Summary We have plans to move to the cloud. 8% We are investigating the options. 59% Not at this time. 33%

46 QUESTIONS? 46

Cloud Infrastructure as a Service Market Update, 2015. United States

Cloud Infrastructure as a Service Market Update, 2015. United States Cloud Infrastructure as a Service Market Update, 2015 United States March 2015 Contents Section Slide Numbers Executive Summary 5 Market Overview 7 Definitions & Study Scope 8-10 Market Drivers 12-14 Market

More information

Backing up on the cloud Disaster Recovery and Business Continuity. ContinuitySA conference 26 th July 2012 Chantel Lindeman

Backing up on the cloud Disaster Recovery and Business Continuity. ContinuitySA conference 26 th July 2012 Chantel Lindeman Backing up on the cloud Disaster Recovery and Business Continuity ContinuitySA conference 26 th July 2012 Chantel Lindeman Key messages The application of cloud has changed not the concept Led to changed

More information

Computing Platforms Web applications Business applications Social applications

Computing Platforms Web applications Business applications Social applications 2 Just as there are different segments of cloud computing, there are also 4 different types of PaaS. There may actually be more in the future. There are new developments in cloud computing every day. But

More information

Cloud Computing. What does it really mean for your business?

Cloud Computing. What does it really mean for your business? Cloud Computing What does it really mean for your business? Technology transforming business The IDC survey, conducted with 696 IT executives and CIOs said that 41 percent are either evaluating cloud solutions

More information

Introduction to Cloud Computing. Srinath Beldona srinath_beldona@yahoo.com

Introduction to Cloud Computing. Srinath Beldona srinath_beldona@yahoo.com Introduction to Cloud Computing Srinath Beldona srinath_beldona@yahoo.com Agenda Pre-requisites Course objectives What you will learn in this tutorial? Brief history Is cloud computing new? Why cloud computing?

More information

I D C T E C H N O L O G Y S P O T L I G H T. R e a l iz i n g t he Benefits of Cloud While P r o t e c t i n g Enterprise Content

I D C T E C H N O L O G Y S P O T L I G H T. R e a l iz i n g t he Benefits of Cloud While P r o t e c t i n g Enterprise Content I D C T E C H N O L O G Y S P O T L I G H T C l o u d a n d Enterprise C ontent Management: R e a l iz i n g t he Benefits of Cloud While P r o t e c t i n g Enterprise Content September 2013 Adapted from

More information

Communications in the Cloud Why It Makes Sense for Today s Business

Communications in the Cloud Why It Makes Sense for Today s Business Communications in the Cloud Why It Makes Sense for Today s Business Unified communications delivered in the cloud can help businesses of all sizes address many collaboration and communications challenges.

More information

Infrastructure as a Service: Accelerating Time to Profitable New Revenue Streams

Infrastructure as a Service: Accelerating Time to Profitable New Revenue Streams Infrastructure as a Service: Accelerating Time to Profitable New Revenue Streams Cisco Infrastructure as a Service Cisco has made a significant investment in understanding customer needs around data center

More information

Achieve Economic Synergies by Managing Your Human Capital In The Cloud

Achieve Economic Synergies by Managing Your Human Capital In The Cloud Achieve Economic Synergies by Managing Your Human Capital In The Cloud By Orblogic, March 12, 2014 KEY POINTS TO CONSIDER C LOUD S OLUTIONS A RE P RACTICAL AND E ASY TO I MPLEMENT Time to market and rapid

More information

4/28/2014. What's the Scoop on Cloud Computing. Agenda. Why you are here?

4/28/2014. What's the Scoop on Cloud Computing. Agenda. Why you are here? What's the Scoop on Cloud Computing and Virtualization? ation? April 30, 2014 Jason Wampler, Director of IT, Association Forum of Chicagoland Agenda History and Conceptual Overview of Virtualization &

More information

Developing SAP Enterprise Cloud Computing Strategy

Developing SAP Enterprise Cloud Computing Strategy White Paper WFT Cloud Technology SAP Cloud Integration Service Provider Developing SAP Enterprise Cloud Computing Strategy SAP Cloud Computing is a significant IT paradigm change with the potential to

More information

Communications in the Cloud: Why It Makes Sense for Today s Business

Communications in the Cloud: Why It Makes Sense for Today s Business A UBM TECH WHITE PAPER MAY 2013 Communications in the Cloud: Why It Makes Sense for Today s Business Unified communications delivered in the cloud can help businesses of all sizes address many collaboration

More information

A white paper from Fordway on CLOUD COMPUTING. Why private cloud should be your first step on the cloud computing journey - and how to get there

A white paper from Fordway on CLOUD COMPUTING. Why private cloud should be your first step on the cloud computing journey - and how to get there A white paper from Fordway on CLOUD COMPUTING Why private cloud should be your first step on the cloud computing journey - and how to get there PRIVATE CLOUD WHITE PAPER January 2012 www.fordway.com Page

More information

Leveraging the Cloud for Your Business

Leveraging the Cloud for Your Business Leveraging the Cloud for Your Business by CornerStone Telephone Company 2 Third Street Troy, NY 12180 As consumers, we enjoy the benefits of cloud services from companies like Amazon, Google, Apple and

More information

Timo Koskinen, Cloud Computing Leader & Chief Technologist, IBM Finland. 2012 IBM Corporation

Timo Koskinen, Cloud Computing Leader & Chief Technologist, IBM Finland. 2012 IBM Corporation Timo Koskinen, Cloud Computing Leader & Chief Technologist, IBM Finland AGENDA Rethink IT Reinvent Business Cloud Myths 1. Cloud is New Technology 2. If It s Virtualized, It s Cloud 3. SaaS, IaaS - It

More information

Cloud, Community and Collaboration Airline benefits of using the Amadeus community cloud

Cloud, Community and Collaboration Airline benefits of using the Amadeus community cloud Cloud, Community and Collaboration Airline benefits of using the Amadeus community cloud Index Index... 2 Overview... 3 What is cloud computing?... 3 The benefit to businesses... 4 The downsides of public

More information

On Premise Vs Cloud: Selection Approach & Implementation Strategies

On Premise Vs Cloud: Selection Approach & Implementation Strategies On Premise Vs Cloud: Selection Approach & Implementation Strategies Session ID#:10143 Prepared by: Praveen Kumar Practice Manager AST Corporation @Praveenk74 REMINDER Check in on the COLLABORATE mobile

More information

Clouding the issue. Why a mix of on-premises, public and private cloud-based solutions could be the future

Clouding the issue. Why a mix of on-premises, public and private cloud-based solutions could be the future Clouding the issue Why a mix of on-premises, public and private cloud-based solutions could be the future 2 Financial services providers need to choose carefully when it comes to cloud computing It s fair

More information

Transformational Benefits of the Cloud. Information & Communication technology October 2013

Transformational Benefits of the Cloud. Information & Communication technology October 2013 Transformational Benefits of the Cloud Information & Communication technology October 2013 Fifth Generation of Computing Cloud Mainframe 1970s Client Server 1980s Web 1990s 80% SOA 2000s 2010+ of new commercial

More information

Roadmap for Cloud migration

Roadmap for Cloud migration Roadmap for Cloud migration James Threapleton Client Director, Housing & Public Sector Graham Curran Director, Strategic Consulting 2 nd July 2015 ABOUT GRAHAM 25+ years experience delivering transformational

More information

Using Cloud Computing to Drive Innovation: Technological Opportunities and

Using Cloud Computing to Drive Innovation: Technological Opportunities and Using Cloud Computing to Drive Innovation: Technological Opportunities and Management Challenges Edgar A. Whitley Based on work with Leslie P Willcocks and Will Venters MSc Management, Information Systems

More information

Cloud Procurement Discussion Paper. For Comment

Cloud Procurement Discussion Paper. For Comment Cloud Procurement Discussion Paper For Comment AUGUST 2014 Acronyms Acronym AGIMO ASD DCaaS MUL IaaS NIST PaaS RFT SaaS SCS Definition Australian Government Information Management Office Australian Signals

More information

The Push and Pull of the Cloud. TPI Cloud Computing Overview. April 5 th 2011

The Push and Pull of the Cloud. TPI Cloud Computing Overview. April 5 th 2011 0 The Push and Pull of the Cloud. TPI Cloud Computing Overview April 5 th 2011. No part of this document may be reproduced in any form or by any electronic or mechanical Copyright means, 2011 Technology

More information

Technology. Accenture Infrastructure Outsourcing Services

Technology. Accenture Infrastructure Outsourcing Services Technology Accenture Infrastructure Outsourcing Services 2 Accenture Infrastructure Outsourcing Services enable organizations to create a more cost-effective and responsive IT infrastructure one that not

More information

Cloud Computing. The impact for IT departments and the IT professional. by Maurice van der Woude

Cloud Computing. The impact for IT departments and the IT professional. by Maurice van der Woude Cloud Computing The impact for IT departments and the IT professional by Maurice van der Woude Cloud Computing The impact for IT departments and the IT professional Preface 3 Organizational changes 4 Moving

More information

Cloud Computing in Banking

Cloud Computing in Banking Financial Services the way we see it Cloud Computing in Banking What banks need to know when considering a move to the cloud Contents 1 Overview 3 2 Why Cloud Computing for Banks? 4 2.1 Cost Savings and

More information

Opportunities for CSPs in Enterprise-Grade Public Cloud Computing

Opportunities for CSPs in Enterprise-Grade Public Cloud Computing Opportunities for CSPs in Enterprise-Grade Public Cloud Computing Differentiating the public cloud offer: from commodity to enterprise-grade services Reference Code: OT00142-004 Publication Date: May 2012

More information

Cloud Computing. Introductions 10/20/2010

Cloud Computing. Introductions 10/20/2010 Cloud Computing An In-Depth Discussion Introductions Nathaniel Gates President of Cloud49, Anchorage AK Nathaniel Gates is a lifelong Alaskan who understands the unique challenges businesses face operating

More information

See what cloud can do for you.

See what cloud can do for you. See what cloud can do for you. Uncomplicating cloud business Table of contents Introduction 3 Why cloud is relevant for your business? 4 What is changing? 4 Why organizations are moving to cloud 5 What

More information

20 th Year of Publication. A monthly publication from South Indian Bank. www.sib.co.in

20 th Year of Publication. A monthly publication from South Indian Bank. www.sib.co.in To kindle interest in economic affairs... To empower the student community... Open YAccess www.sib.co.in ho2099@sib.co.in A monthly publication from South Indian Bank 20 th Year of Publication Experience

More information

6 Cloud strategy formation. 6.1 Towards cloud solutions

6 Cloud strategy formation. 6.1 Towards cloud solutions 6 Cloud strategy formation 6.1 Towards cloud solutions Based on the comprehensive set of information, collected and analysed during the strategic analysis process, the next step in cloud strategy formation

More information

Unified Communications and the Cloud

Unified Communications and the Cloud Unified Communications and the Cloud Abstract Much has been said of the term cloud computing and the role it will play in the communications ecosystem today. Undoubtedly it is one of the most overused

More information

The Cloud as a Platform

The Cloud as a Platform The Cloud as a Platform A Guide for Small and Medium Business As the cloud evolves from basic online software tools to a full platform for business, it can provide ways for your business to do more, grow

More information

Services Providers. Ivan Soto

Services Providers. Ivan Soto SOP s for Managing Application Services Providers Ivan Soto Learning Objectives At the end of this session we will have covered: Types of Managed Services Outsourcing process Quality expectations for Managed

More information

Software Defined Hybrid IT. Execute your 2020 plan

Software Defined Hybrid IT. Execute your 2020 plan Software Defined Hybrid IT Execute your 2020 plan Disruptive Change Changing IT Service Delivery Cloud Computing Social Computing Big Data Mobility Cyber Security 2015 Unisys Corporation. All rights reserved.

More information

CLOUD COMPUTING. A Primer

CLOUD COMPUTING. A Primer CLOUD COMPUTING A Primer A Mix of Voices The incredible shrinking CIO CIO Magazine, 2004 IT Doesn t Matter, The cloud will ship service outside the institution and ship power from central IT groups to

More information

A new era for the Life Sciences industry

A new era for the Life Sciences industry A new era for the Life Sciences industry Cloud computing changes the game Michael Whitworth Director, Clinical Data Strategy Accenture Accelerated R&D Services Michael.whitworth@accenture.com Agenda: Accenture

More information

Specialist Cloud Services Lot 4 Cloud Printing and Imaging Consultancy Services

Specialist Cloud Services Lot 4 Cloud Printing and Imaging Consultancy Services Specialist Cloud Services Lot 4 Cloud Printing and Imaging Consultancy Services Page 1 1 Contents 1 Contents... 2 2 Transcend360 Introduction... 3 3 Service overview... 4 3.1 Service introduction... 4

More information

Table of contents. Cloud Computing Sourcing. August 2014. Key Takeaways

Table of contents. Cloud Computing Sourcing. August 2014. Key Takeaways August 2014 Cloud Computing Sourcing Key Takeaways Market Penetration As of mid-2014, 87% of tech executives reported utilizing outsourced computing power for at least one task. Market Growth The service

More information

Commercial Software Licensing

Commercial Software Licensing Commercial Software Licensing CHAPTER 12: Prepared by DoD ESI January 2013 Chapter Overview Most software licenses today are either perpetual or subscription. Perpetual licenses involve software possession

More information

Implementing Hybrid Cloud at Microsoft

Implementing Hybrid Cloud at Microsoft Implementing Hybrid Cloud at Microsoft Published September 2013 The following content may no longer reflect Microsoft s current position or infrastructure. This content should be viewed as reference documentation

More information

On offshore outsourcing IT and why India is the best bet. 3. The advantages of offshore outsourcing IT

On offshore outsourcing IT and why India is the best bet. 3. The advantages of offshore outsourcing IT On offshore outsourcing IT and why India is the best bet Contents 1. Introduction 2. Offshore Outsourcing IT 3. The advantages of offshore outsourcing IT 4. IT functions ideal for mid size companies to

More information

Private & Hybrid Cloud: Risk, Security and Audit. Scott Lowry, Hassan Javed VMware, Inc. March 2012

Private & Hybrid Cloud: Risk, Security and Audit. Scott Lowry, Hassan Javed VMware, Inc. March 2012 Private & Hybrid Cloud: Risk, Security and Audit Scott Lowry, Hassan Javed VMware, Inc. March 2012 Private and Hybrid Cloud - Risk, Security and Audit Objectives: Explain the technology and benefits behind

More information

The Value of Software as a Service (SaaS) for the Travel Industry

The Value of Software as a Service (SaaS) for the Travel Industry The Value of Software as a Service (SaaS) for the Travel Industry Published by Galor Systems & Software Development, March 2009. This publication may be distributed freely in its entirety. Content must

More information

The NREN s core activities are in providing network and associated services to its user community that usually comprises:

The NREN s core activities are in providing network and associated services to its user community that usually comprises: 3 NREN and its Users The NREN s core activities are in providing network and associated services to its user community that usually comprises: Higher education institutions and possibly other levels of

More information

Solution White Paper Monetizing the Service Provider Cloud

Solution White Paper Monetizing the Service Provider Cloud Solution White Paper Monetizing the Service Provider Cloud Deliver the value-added cloud services that customers need while maximizing revenue Table of Contents 1 EXECUTIVE SUMMARY 2 EVOLUTION OF THE CLOUD

More information

Five Tactics to Kick Start Your Hybrid Cloud Strategy

Five Tactics to Kick Start Your Hybrid Cloud Strategy March 2016 Five Tactics to Kick Start Your Table of Contents High-Performance IT Environments Drive Revenue and Agility 3 What is Hybrid Cloud? 4 Five Keys for Hybrid Cloud Success: 1. Start with a Business

More information

Program. Maria Fiore Business Development Manager Hartco. Hugo Boutet igovirtual. Introduction to MicroAge. SME and «cloud computing» 2006 MicroAge

Program. Maria Fiore Business Development Manager Hartco. Hugo Boutet igovirtual. Introduction to MicroAge. SME and «cloud computing» 2006 MicroAge A presentation from and October 19th 2010 Program Introduction to MicroAge Maria Fiore Business Development Manager Hartco SME and «cloud computing» Hugo Boutet igovirtual 2006 MicroAge Introduction to

More information

Trends in Business Intelligence

Trends in Business Intelligence Trends in Business Intelligence The Impact of SaaS and Social Data Shawn P. Rogers Vice President Research ~ Business Intelligence Practice Enterprise Management Associates décembre 16, 2010 Speaker Shawn

More information

Creating Dynamic IT Infrastructure at Reduced Cost with Cloud Computing

Creating Dynamic IT Infrastructure at Reduced Cost with Cloud Computing Creating Dynamic IT Infrastructure at Reduced Cost with Cloud Computing White Paper Date: 12/9/2011 Version: 0.4 (Final) Author: Matt Baker, Clarity Business and IT Solutions Creating Dynamic IT Infrastructure

More information

CLOUD COMPUTING An Overview

CLOUD COMPUTING An Overview CLOUD COMPUTING An Overview Abstract Resource sharing in a pure plug and play model that dramatically simplifies infrastructure planning is the promise of cloud computing. The two key advantages of this

More information

Leveraging the Private Cloud for Competitive Advantage

Leveraging the Private Cloud for Competitive Advantage Leveraging the Private Cloud for Competitive Advantage Introduction While it is universally accepted that organisations will leverage cloud solutions to service their IT needs, there is a lack of clarity

More information

Fundamental Concepts and Models

Fundamental Concepts and Models Fundamental Concepts and Models 1 1. Roles and Boundaries Could provider The organization that provides the cloud based IT resources Cloud consumer An organization (or a human) that has a formal contract

More information

CRISIL Young Thought Leader 2014 CLOUD COMPUTING. MALADI SRINIVAS PAVAN 2 nd year student of PGDM INDIAN INSTITUTE OF MANAGEMENT CALCUTTA

CRISIL Young Thought Leader 2014 CLOUD COMPUTING. MALADI SRINIVAS PAVAN 2 nd year student of PGDM INDIAN INSTITUTE OF MANAGEMENT CALCUTTA CRISIL Young Thought Leader 2014 CLOUD COMPUTING How will cloud computing transfo rm technology? Wha t is the futu re outlo ok for cloud computing? Submitted by MALADI SRINIVAS PAVAN 2 nd year student

More information

IBM Cloud Managed Infrastructure Services for New Zealand Government

IBM Cloud Managed Infrastructure Services for New Zealand Government IBM Cloud Managed Infrastructure Services for New Zealand Government An agile cloud infrastructure designed to provide quick access to a security- rich, enterprise- class virtual server environment. 2

More information

The cloud - ULTIMATE GAME CHANGER ===========================================

The cloud - ULTIMATE GAME CHANGER =========================================== The cloud - ULTIMATE GAME CHANGER =========================================== When it comes to emerging technologies, there is one word that has drawn more controversy than others: The Cloud. With cloud

More information

DNA IT - Business IT On Demand

DNA IT - Business IT On Demand DNA IT - Business IT On Demand September 1 2011 DNA IT White Paper: Introduction to Cloud Computing The boom in cloud computing over the past few years has led to a situation that is common to many innovations

More information

ONLINE SERVICES. Business and ICT Service Delivery Redefined

ONLINE SERVICES. Business and ICT Service Delivery Redefined ONLINE SERVICES Business and ICT Service Delivery Redefined RULES AND ROLES Even ten years ago, the rules and roles which governed the provision of ICT business services were very different. Business demands

More information

Infopaper. Demystifying Platform as a Service

Infopaper. Demystifying Platform as a Service Demystifying Platform as a Service The dividing lines between PaaS and IaaS may be blurring, but it s important for outsourcers of IT infrastructure to understand what sets Private PaaS apart from commodity

More information

Defining the Enterprise Cloud

Defining the Enterprise Cloud Defining the Enterprise Cloud David Bartholomew Publication date: February 2012 Defining the Enterprise Cloud Cloud services promise to unlock the value of IT and start to deliver strategic business value.

More information

The Business Drivers of Software as a Service (SaaS): Key Issues for Public Sector Executives. January 2011. Spencer Stern. Spencer can be reached at:

The Business Drivers of Software as a Service (SaaS): Key Issues for Public Sector Executives. January 2011. Spencer Stern. Spencer can be reached at: The Business Drivers of Software as a Service (SaaS): Key Issues for Public Sector Executives January 2011 Spencer Stern Spencer Stern is the founder of Stern Consulting, which assists public sector agencies

More information

Cloudsourcing: Cloud Computing Meets Outsourcing

Cloudsourcing: Cloud Computing Meets Outsourcing Cloudsourcing: Cloud Computing Meets Outsourcing With all the recent hype (and counter- hype) about the cloud, it s easy to lose track of the real innovation that s taking place every day using cloud computing

More information

Rose Business Technologies

Rose Business Technologies Benefits of Software as a Service (SaaS) Software as a Service (SaaS) may be defined simply as software applications deployed over the Internet. With SaaS, a third-party provider licenses an application

More information

Cloud Computing and the SME Prosper on the cloud. Wally Kowal, President and Founder Canadian Cloud Computing Inc.

Cloud Computing and the SME Prosper on the cloud. Wally Kowal, President and Founder Canadian Cloud Computing Inc. Cloud Computing and the SME Prosper on the cloud Wally Kowal, President and Founder Canadian Cloud Computing Inc. Today s Agenda Defining cloud computing The benefits of cloud computing The state of the

More information

Cloud Computing; What is it, How long has it been here, and Where is it going?

Cloud Computing; What is it, How long has it been here, and Where is it going? Cloud Computing; What is it, How long has it been here, and Where is it going? David Losacco, CPA, CIA, CISA Principal January 10, 2013 Agenda The Cloud WHAT IS THE CLOUD? How long has it been here? Where

More information

Enabling the Future of Networks, Enterprises & Clouds Steve Smith, CEO

Enabling the Future of Networks, Enterprises & Clouds Steve Smith, CEO Enabling the Future of Networks, Enterprises & Clouds Steve Smith, CEO PTC 14 January 21 The cloud is the paradigm shift for the next decade Interconnection is more critical than ever We enable networks,

More information

Specialist Cloud Services Lot 4 Cloud EDRM Consultancy Services

Specialist Cloud Services Lot 4 Cloud EDRM Consultancy Services Specialist Cloud Services Lot 4 Cloud EDRM Consultancy Services Page 1 1 Contents 1 Contents... 2 2 Transcend360 Introduction... 3 3 Service overview... 4 3.1 Service introduction... 4 3.2 Service description...

More information

Hybrid Cloud Mini Roundtable. April 17, 2013. Expect Excellence. www.divihn.com

Hybrid Cloud Mini Roundtable. April 17, 2013. Expect Excellence. www.divihn.com Hybrid Cloud Mini Roundtable April 17, 2013 Expect Excellence www.divihn.com Today s Agenda What to expect today Introductions Plus, why are you here this evening? What is Hybrid Cloud? Why Hybrid Cloud?

More information

Product Overview. UNIFIED COMPUTING Managed Hosting Compute

Product Overview. UNIFIED COMPUTING Managed Hosting Compute Product Overview Interoute provide our clients with a diverse range of compute options delivered from our 10 carrier-class data centre facilities. Leveraging our extensive and diverse next generation IP

More information

How cloud computing can transform your business landscape

How cloud computing can transform your business landscape How cloud computing can transform your business landscape Introduction It seems like everyone is talking about the cloud. Cloud computing and cloud services are the new buzz words for what s really a not

More information

Cloud Computing: The Next Big Thing?

Cloud Computing: The Next Big Thing? May 28 th, 2014 Athens, Greece Cloud Computing: The Next Big Thing? Where we are. What lies ahead. About Performance For more than 15 years, we architect, implement and deliver state of the art solutions

More information

THOUGHT LEADERSHIP. Journey to Cloud 9. Navigating a path to secure cloud computing. Alastair Broom Solutions Director, Integralis

THOUGHT LEADERSHIP. Journey to Cloud 9. Navigating a path to secure cloud computing. Alastair Broom Solutions Director, Integralis Journey to Cloud 9 Navigating a path to secure cloud computing Alastair Broom Solutions Director, Integralis March 2012 Navigating a path to secure cloud computing 2 Living on Cloud 9 Cloud computing represents

More information

NAREIM Session: Dangers and challenges of The Cloud. President, NiceNets Consulting, LLC

NAREIM Session: Dangers and challenges of The Cloud. President, NiceNets Consulting, LLC Main Types of Cloud Environments: - Public Cloud: A service built on an external platform run by a cloud service provider such as IBM, Amazon Web Services or Microsoft Azure. Subscribers can get access

More information

Credit Unions and The Cloud. By: Chris Sachse

Credit Unions and The Cloud. By: Chris Sachse Credit Unions and The Cloud By: Chris Sachse Agenda! Introduction.! Definition of the cloud.! Discuss cloud popularity.! Look at the use of the cloud.! Discuss cloud management.! Discuss cloud security.!

More information

The Cloud is Not Enough Why Hybrid Infrastructure is Shaping the Future of Cloud Computing

The Cloud is Not Enough Why Hybrid Infrastructure is Shaping the Future of Cloud Computing Your Platform of Choice The Cloud is Not Enough Why Hybrid Infrastructure is Shaping the Future of Cloud Computing Mark Cravotta EVP Sales and Service SingleHop LLC Talk About Confusing? Where do I start?

More information

Asia/Pacific. Yanna Dharmasthira

Asia/Pacific. Yanna Dharmasthira Trends and Directions of SaaSS in Asia/Pacific Yanna Dharmasthira October 2013 Notes accompany this presentation. Please select Notes Page view. These materials can be reproduced only with written approval

More information

Virginia Government Finance Officers Association Spring Conference May 28, 2014. Cloud Security 101

Virginia Government Finance Officers Association Spring Conference May 28, 2014. Cloud Security 101 Virginia Government Finance Officers Association Spring Conference May 28, 2014 Cloud Security 101 Presenters: John Montoro, RealTime Accounting Solutions Ted Brown, Network Alliance Presenters John Montoro

More information

Creative Configurations

Creative Configurations Creative Configurations Mixing and Matching Public, Private and Hybrid Clouds for Maximum Benefits Through this year-long series of whitepapers and webinars, independent analyst Ben Kepes is creating a

More information

A discussion on Does cloud computing payback? Another in Inecom s series of Insight white papers to help improve your business process

A discussion on Does cloud computing payback? Another in Inecom s series of Insight white papers to help improve your business process INSIGHTS A discussion on Does cloud computing payback? Another in Inecom s series of Insight white papers to help improve your business process One of the issues with discussing cloud solutions, is trying

More information

IaaS- the sunny side of cloud

IaaS- the sunny side of cloud IaaS- the sunny side of cloud Cloud computing continues to evolve not just from the private and public cloud front, but also at platformas-a-service (PaaS), software-as-a-service (SaaS) and infrastructure-as-a-service

More information

Current Reality: A Look at Cloud Opportunities Beyond the Hype

Current Reality: A Look at Cloud Opportunities Beyond the Hype Outsmart Your Competitors Current Reality: A Look at Cloud Opportunities Beyond the Hype May 17 and 18, 2011 Presented by: Jeremiah Caron, Vice President - Analysis Amy DeCarlo, Principal Analyst Security

More information

HOW TO BUY ERP. SaaS, Custom, Packaged, or Hybrid Software? A Buyer s Guide to Purchasing ERP Solutions

HOW TO BUY ERP. SaaS, Custom, Packaged, or Hybrid Software? A Buyer s Guide to Purchasing ERP Solutions HOW TO BUY? ERP SaaS, Custom, Packaged, or Hybrid Software? A Buyer s Guide to Purchasing ERP Solutions INDEX SaaS, Custom, Packaged, or Hybrid Software?..................... 2 Packaged Off-The-Shelf Software............................

More information

Guardian365. Managed IT Support Services Suite

Guardian365. Managed IT Support Services Suite Guardian365 Managed IT Support Services Suite What will you get from us? Award Winning Team Deloitte Best Managed Company in 2015. Ranked in the Top 3 globally for Best Managed Service Desk by the Service

More information

Enterprise Cloud Solutions

Enterprise Cloud Solutions IT(O) IT Outsourcing Options Enterprise Cloud Solutions CloudAgile Select Partner PDF v2.2 9/11/12 Cloud Computing with Latisys With the Latisys Cloud, your Enterprise can: Achieve unprecedented control,

More information

HYBRID CLOUD: THE NEXT FRONTIER

HYBRID CLOUD: THE NEXT FRONTIER 2014 HYBRID CLOUD: THE NEXT FRONTIER AN INDUSTRY PRIMER This report is solely for the use of Zinnov client and Zinnov personnel. No part of it may be quoted, circulated or reproduced for distribution outside

More information

A Close-up View of Microsoft Azure Adoption

A Close-up View of Microsoft Azure Adoption Cloud A Close-up View of Microsoft Azure Adoption Business Decision-Makers are Driving Cloud Trends Contents Introduction 3 Key Trends 4 Rates of evaluation and adoption of Azure are high 5 The business

More information

TOP 7 THINGS Every Executive Should Know About Cloud Computing EXECUTIVE BRIEF

TOP 7 THINGS Every Executive Should Know About Cloud Computing EXECUTIVE BRIEF TOP 7 THINGS Every Executive Should Know About Cloud Computing EXECUTIVE BRIEF As interest in cloud computing increases, so does the confusion surrounding it. What is cloud computing? Can the technology

More information

State of the Cloud A cloud computing overview Presented to CALIS on behalf of Innovative Interfaces Inc November 9, 2012

State of the Cloud A cloud computing overview Presented to CALIS on behalf of Innovative Interfaces Inc November 9, 2012 State of the Cloud A cloud computing overview Presented to CALIS on behalf of Innovative Interfaces Inc November 9, 2012 Tim Miller, VP & General Manager Today s Agenda Who is 451 Research? What is the

More information

THE CLASSIC DILEMMA: INTRANET VS. CLOUD

THE CLASSIC DILEMMA: INTRANET VS. CLOUD THE CLASSIC DILEMMA: INTRANET VS. CLOUD With most of the boxes ticked, be it time, cost, fit for purpose or user experience, adoption of cloud in various forms and shapes is becoming an essential differentiator

More information

Enterprise Governance and Planning

Enterprise Governance and Planning GEORGIA TECHNOLOGY AUTHORITY Title: Enterprise Operational Environment PSG Number: SO-10-003.02 Topical Area: Operations / Performance and Capacity Document Type: Standard Pages: 5 Issue Date: July 15,

More information

Cloud Computing in a GxP Environment: The Promise, the Reality and the Path to Clarity

Cloud Computing in a GxP Environment: The Promise, the Reality and the Path to Clarity Reprinted from PHARMACEUTICAL ENGINEERING THE OFFICIAL TECHNICAL MAGAZINE OF ISPE JANUARY/FEBRUARY 2014, VOL 34, NO 1 Copyright ISPE 2014 www.pharmaceuticalengineering.org information systems in a GxP

More information

The reality of cloud. Go beyond the hype and make a better choice. t 0845 5055 365 e sales@365itms.co.uk. www.365itms.co.uk

The reality of cloud. Go beyond the hype and make a better choice. t 0845 5055 365 e sales@365itms.co.uk. www.365itms.co.uk The reality of cloud Go beyond the hype and make a better choice www. The meaning of cloud 1. Cloud means different things to different people, something that s reflected in the many definitions of what

More information

Secure Bridge to the Cloud

Secure Bridge to the Cloud Secure Bridge to the Cloud Jaushin Lee, Ph.D. September 2013 1 Table of Contents The promise for enterprise hybrid cloud computing... 3 Reality facing enterprise today... 3 Connecting the dots... 6 Secure

More information

Welcome to the Cloud. Cloud Market and Benefits Primer

Welcome to the Cloud. Cloud Market and Benefits Primer Welcome to the Cloud Cloud Market and Benefits Primer Welcome to the Cloud What is The Cloud A style of compu.ng in which scalable and elas.c IT- enabled capabili.es are delivered as a service using Internet

More information

Achieve the Five Holy Grails of Business with the Cloud

Achieve the Five Holy Grails of Business with the Cloud Achieve the Five Holy Grails of Business with the oip technology represents a radical shift in the traditional IT model, but like most game-changing developments, it s a simple idea that makes so much

More information

CLOUD IN HEALTHCARE EXECUTIVE SUMMARY 1/21/15

CLOUD IN HEALTHCARE EXECUTIVE SUMMARY 1/21/15 CLOUD IN HEALTHCARE CURRENT STATE AND STRATEGIES THAT IMPACT THE BOTTOM LINE EXECUTIVE SUMMARY As healthcare organizations struggle with competing priorities such as HITECH/ARRA, Meaningful Use, ICD-10,

More information

Fujitsu Dynamic Cloud Bridging today and tomorrow

Fujitsu Dynamic Cloud Bridging today and tomorrow Fujitsu Dynamic Cloud Bridging today and tomorrow Contents Cloud Computing with Fujitsu 3 Fujitsu Dynamic Cloud: Higher Dynamics for Enterprises 4 Fujitsu Dynamic Cloud: Our Offering 6 High Security Standards

More information

H4 Tackling the Challenges of Implementing Emerging HR Technologies

H4 Tackling the Challenges of Implementing Emerging HR Technologies H4 Tackling the Challenges of Implementing Emerging HR Technologies Tackling the Challenges of Implementing Emerging HR Technologies Arnab Banerjee Agenda The session will cover: moving from in-house resource

More information

LOW RISK ADOPTION OF CLOUD INFRA- STRUCTURE FOR ENTERPRISES

LOW RISK ADOPTION OF CLOUD INFRA- STRUCTURE FOR ENTERPRISES LOW RISK ADOPTION OF CLOUD INFRA- STRUCTURE FOR ENTERPRISES Business leaders are recognising that with the emergence of enterprise grade cloud computing, there is no good reason to continue to invest in

More information