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1 ATLANTA PUBLIC ASSISTANCE INDEX: Important Contact Numbers... 2 FAMILY ASSISTANCE: Chattahoochee Valley Episcopal Ministry... 3 Childcare and Parent Services (CAPS)... 4 St. Vincent de Paul... 5 Temporary Assistance for Needy Families (TANF)... 7 The Resource Center for Community Action, Inc... 8 Women, Infant and Children Program (WIC) FOOD ASSISTANCE: Emergency Food Assistance Program Food Stamp Program National Hunger Hotline Warehouse of Hope GENERAL ASSISTANCE: Central Savannah River Area Economic Opportunity Authority enable of Georgia, Inc Enrichment Services Program, Inc Georgia Community Support & Solutions Georgia Relay Intown Collaborative Ministries Midtown Assistance Center Open Door Community House Real Life Center SafeLink Wireless Salvation Army The Sullivan Center United Way HOUSING ASSISTANCE: Atlanta Children s Shelter Atlanta Day Shelter for Women & Children Atlanta Mission Furniture Bank of Metro Atlanta Housing Assistance Living Room MEDICAL ASSISTANCE: Center for Black Women s Wellness, Inc Disability Services Grady Health System Medicaid Local Health Departments PeachCare for Kids TRANSPORTATION ASSISTNCE: Marta Mobility UTILITIES ASSISTANCE: Energy Assistance Heating Energy Assistance Team (H.E.A.T) Southeast Energy Assistance (SEA) Website Address for Included Programs... 69

2 IMPORTANT CONTACT NUMBERS Atlanta Children s Shelter Tel: (404) Atlanta Housing Authority Tel: (404) Atlanta Union Mission Tel: (404) Center for Black Women s Wellness Tel: (404) Child Care and Parent Services Tel: (800) Child Protective Services Tel: (404) DFCS Tel: (404) Tel: Georgia Relay Tel: Tel: Grady Health System Financial Services Tel: (404) MARTA Mobility Tel: (404) National Hunger Hotline Tel: Safe Link Wireless Tel: WIC Tel: Salvation Army Tel: (404) (ATL) Tel: (706) (AUG) Tel: (706) (COL) United Way Dial: Tel: (404) PeachCare for Kids Tel:

3 CHATTAHOOCHEE VALLEY EPISCOPAL MINISTRY The main focus of the Chattahoochee Valley Episcopal Ministry (CVEM) is to provide direct assistance, empowerment and advocacy. For the past 30 years, CVEM has served and stood by the families and individuals of Chattahoochee Valley who are in need. The services offered through CVEM include: Direct assistance /services Initiatives for children & youth Empowerment & advocacy for the impoverished & disenfranchised Support & referrals for survivors of abuse Educational classes, workshops & resources for racial harmony & nonviolence For more information about the programs and services of the Chattahoochee Valley Episcopal Ministry, call (706) NOTE: If you need help and wish to receive direct assistance (medical needs, utilities, food, transportation, etc.) please call the appropriate number listed below: Columbus Area: (706) LaGrange Area: (706) To make an appointment in LaGrange, individuals must call between 10:00am and 11:00am on the last Wednesday of each month to set an appointment for the first Wednesday of the following month. Chattahoochee Valley Episcopal Ministry 1120 Lockwood Avenue Columbus, GA Tel: (706)

4 CHILDCARE AND PARENT SERVICES (CAPS) The Childcare and Parent Services (CAPS) program assists Georgia residents in finding safe, affordable and quality care for their children. The CAPS program is available to residents in all Georgia counties and provides eligible families with subsidized child care services for children under age 13. For families of children with special needs, the CAPS age limit is extended to children under age 18. Through CAPS, families have the option of choosing their own childcare provider as long as that provider meets CAPS requirements and is authorized to operate by the state s childcare licensing agency. Eligibility Requirements: To qualify for CAPS assistance, parents must: Have a child under the age of 13 (or under age 18 for children with special needs) Meet income requirements Participate in an approved activity (such as work or school) Although the CAPS program reimburses child care providers up to a certain amount, many families help contribute to the cost of child care for their children. The amount of money contributed by each family is based on their income, family size and the number of children receiving childcare subsidies through CAPS. Parents interested in receiving assistance through CAPS can apply online through Georgia COMPASS by visiting Parents can also apply for CAPS by calling or visiting the local Department of Family and Children Services (DFCS) office in their county. To learn more about CAPS or to apply for assistance, call or contact the DFCS office in your county: Fulton County DFCS 1249 Donald Lee Hollowell Pkwy Atlanta, GA Tel: (404) Gwinnett County DFCS 446 West Crogan Street Suite 300 Lawrenceville, GA Tel: (678) Muscogee County DFCS 2100 Comer Avenue P.O. box 2627 Columbus, GA Tel: (706) Chattahoochee County DFCS 209 McNaughton Street Cusseta, CA Tel: (706) DeKalb County DFCS 178 Sams Street Decatur, GA Tel: (404) Richmond County DFCS 520 Fenwick Street P.O. Box 2277 Augusta, GA Tel: (706) Columbia County DFCS 6358 Columbia Road P.O. Box 340 Appling, GA Tel: (706)

5 ST. VINCENT de PAUL The goal of the Society of St. Vincent de Paul (SVdP) is to provide support to its clients by giving them the knowledge, information and tools they need. Regardless of an individual s background, ethnicity or faith; SVdP empowers people by offering financial, material, educational and spiritual support by partnering with others to develop and deliver programs and services that help those in need. Below is a brief outline of the services and programs offered by SVdP: Direct Aid Assistance offered through Direct Aid is provided on a personal basis with respect and dignity. Before receiving assistance, trained Vincentians conduct face-to-face meetings at the client s residence to get a first hand understanding of their circumstance and assess the assistance that is needed. Assistance offered includes: Medical/Dental/Prescriptions Counseling Rent & Housing Utilities Food Transportation Education The goal of the education program is to develop and present a variety of services that address basic life skills as well as economic and financial issues and problems to help clients achieve success and self-sufficiency. Services offered include: Budgeting & Finance Computer Skills GED Preparation Career Training Nutrition Individual or Family Issues Family Support Centers (FSC) The goal of FSC s are to provide long lasting solutions to help individuals improve their quality of life. Through partnerships with other local agencies, FSC s helps families and individuals in need by offering a variety of services and programs to help meet their needs. Services offered through FSCs generally fall into the following three categories: education, benefits and nutrition. Food Pantries Responding to needs of the local community, SVdP supports 38 food pantries throughout the various counties of North and Middle Georgia. These food pantries support the work of the Vincentians as they provide food for those in need. Thrift Stores SVdP Thrift Stores offer great bargains on clothing, shoes, books, furniture and house wares. The thrift stores provide an economical alternative to typical mall and retail stores for cost-conscious shoppers. There are 10 SVdP Thrift Stores in the Atlanta area. Each store is staffed by volunteers who support SVdP s mission of helping those in need. Each store also honors vouchers, which allows clients to receive free clothing, house wares and furniture. 5

6 Temporary Housing Through two housing programs, SVdP provides temporary housing for women and support their desire to make changes and improve their life. House of Dreams - Located in Smyrna, the House of Dreams program works hard to provide assistance to homeless women who are willing and able to break their cycle of homelessness. The program includes mentoring, education and life skills coaching. St. Michael s House Located in Woodstock, St. Michael s House offers a safe shelter for homeless women and their children under 12 years of age. The program provides residents with food and clothing assistance along with other basic needs. Mentoring and education services are also provided. National Car Donation Program SVdP accepts the donations of cars, trucks and boats. The income that is generated from the vehicles that are donated is used to provide assistance to those in need. Cars that are in acceptable condition are often given to clients who are in crisis and need a vehicle for work. Transitional Job Training In partnership with the Atlanta Center for Self- Sufficiency (ACSS), SVdP offers a transitional employment training program that provides individuals with on-the-job and educational training. In addition to offering mentorship, the goal of the program is to provide the support and guidance individuals need to help them achieve success, independency and stability. To learn more about the programs and services of St. Vincent de Paul, please call (678) Society of St. Vincent de Paul - Atlanta 2050-C Chamblee Tucker Road Atlanta, GA Tel: (678)

7 TEMPORARY ASSISTANCE FOR NEEDY FAMILES (TANF) Temporary Assistance for Needy Families (TANF), commonly known as welfare, is the monthly cash assistance program for low-income families with children under the age of 18. TANF is administered by DHR s Division of Family and Children Services. Work is a major component of TANF. All adult recipients are required to participate in a work activity which allows them to gain the experience needed to find a job and become self sufficient. To be eligible for assistance, families must have children under the age of 18. However, if your child is 19 years of age and qualifies as a full-time student you may still be eligible for assistance. Families must also meet the financial criteria to receive TANF. Assistance through TANF is limited to a four-year lifetime limit. The limit may be extended if it is determined that an extension is justified due to certain hardships which include domestic violence and physical or mental incapacity. If you wish to apply for TANF, please contact your local county Department of Family and Children Services office. For more information or to find your local office, call Georgia Department of Human Resources Division of Family and Children Services 2 Peachtree Street, NW Suite Atlanta, Georgia Tel: (404) TANF:

8 THE RESOURCE CENTER FOR COMMUNITY ACTION The Resource Center for Community Action, Inc. is dedicated to supporting the development of self-sufficiency, self-awareness and educational learning for families and individuals. The Resource Center believes that individuals can achieve brighter futures by removing the obstacles that block them from achieving their economic and social independence. The Center s mission is to inform, assist and lead individuals and families by providing strong resources, assistance, life-coaching and mentoring. Their mission is carried out through the various programs and services that they provide to families and individuals in the community. A brief description of their programs and services are listed below: Services: By partnering with local churches and other agencies, The Resource Center is able to provide case management along with an array of various services to aide families in reaching self-sufficiency and stabilization. These services include: Food Pantry General Clothing Bus Fare/Gasoline Financial Assistance for pastdue utilities and cut off notices Past-due Rent & Mortgage to prevent eviction Emergency Medical Prescriptions Shelter/Motel for homeless Low-Income Emergency Housing referrals Access to Transportation In addition to their services, the Resource Center offers several programs. These programs are outlined below: Self Sufficiency Empowerment Training Program Provides a tutoring program which is designed to enhance school performance and increase the likelihood of completing school for adults, teen parents and the homeless. Youth Building Self-Esteem Programs Designed to address the low selfesteem issues plaguing the youth of low-income communities, this program provides free self-esteem classes and books to youth between the ages of 11 to 18. Income Management Program This program offers workshops that teach individuals how to manage their money. It also offers guides on saving money, tips on opening banking and savings accounts and tips on how to invest for long term goals. Support Group Coaching Program Allows individuals to come together for beneficial purposes and relate to each other in innovative and productive ways. Also allows individuals to work together towards accomplishing their goals. 8

9 Life Coaching Sessions Program A safe and confidential environment for clients to share their thoughts and feelings, explore their concerns, gain awareness and make appropriate changes to support their goal of achieving self-sufficiency. Education & Employment Program Through this program, participants are offered a variety of services. These services include: GED Preparation Job Search and Resume Computer Training Preparation assistance Tutorial Services Job Counseling and Tips for Successful Placement Services Employment Assistance in obtaining and Interviewing Tips maintaining employment Health Care Spa Day Program Offers a care service for Manicure & Pedicure Day for seniors twice a month. This service is also offered for adults and children once a month; however an appointment must be made. For more information on the programs and services provided by The Resource Center, call (770) between the hours of 10am-2pm. The Resource Center for Community Action, Inc Hwy 20 SE Conyers, GA Tel: (770)

10 WOMEN, INFANT AND CHILDREN NUTRITION PROGRAM (WIC) The Women, Infant and Children program, commonly known as WIC, provides supplemental foods, health care referrals and nutrition education for low-income pregnant, breastfeeding, and non-breastfeeding women and to infants and children up to the age of five who are found to be at nutritional risk. Who is eligible for WIC? To be eligible for WIC, an applicants' gross income (i.e. before taxes are withheld) must fall at or below 185 percent of the U.S. Poverty Income Guidelines. Please contact your local WIC office to see if you are eligible to receive benefits. What services/items are available through WIC? WIC provides nutrition education, breastfeeding education and support with highly nutritious foods such as milk, eggs, cheese, juice, cereal, beans, peanut butter and iron-fortified infant formula. In addition, referrals to prenatal and pediatric health care and other maternal and child health and human service programs (examples: Head Start, Medicaid and Food Stamps). Where can I apply for WIC? North Fulton Regional H. Center 3155 Royal Drive Building 400, Ste 125 Alpharetta, GA Fulton County Tel: (404) Sandy Spring Health Center 330 Johnson Ferry Rd., NE Atlanta, GA Fulton County Tel: (404) Northside Hospital WIC Clinic 1000 Johnson Ferry Road Atlanta, GA Fulton County Tel: (404) College Park Regional Health Center 1920 John Wesley Avenue College Park, GA Fulton County Tel: (404) Columbus Health Department 2100 Comer Avenue Columbus, GA Muscogee County Tel: (706) Richmond County Health Department 950 Laney Walker Blvd. Augusta, GA Richmond County Tel: (706) For additional locations near you, please contact (800) or visit: 10

11 EMERGENCY FOOD ASSISTANCE PROGRAM The Emergency Food Assistance Program (TEFAP) provides emergency food assistance at no cost to low-income Georgia residents. Through the federal TEFAP program, commodity foods are given to states by the United States Department of Agriculture (USDA). Once the state has received the food, it is distributed to local agencies, food banks and Community Action Agencies (CAA) to help meet the nutritional needs of those in the community. Eligibility Requirements: To be eligible for TEFAP, individuals must meet the following income requirements established by the program. According to TEFAP, income refers to gross income before any deductions and includes: Social Security, unemployment compensation, public assistance, wages, pensions, welfare payments, salaries, etc. HOUSEHOLD INCOME ELIGIBILITY SCALE FOR RECEIVING USDA TEFAP COMMODITIES HOUSEHOLD SIZE MONTHLY INCOME 1 $1,062 $245 2 $1,430 $330 3 $1,799 $415 4 $2,167 $500 5 $2,535 $585 6 $2904 $670 7 $3,272 $755 8 $3,640 $840 Each additional member WEEKLY INCOME + $369 + $85 How to Apply: To receive assistance through TEFAP, individuals must contact their local Food Bank or CAA. For your convenience we have included a list of local food banks below and a list of local Community Action Agencies on page 64. For more information, please contact the organization that serves your area: Local Food Banks: Food Bank Location Number Second Harvest of South Georgia Valdosta, GA (229) Atlanta Community Food Bank Atlanta, GA (404) Food Bank of Northeast Georgia Athens, GA (706) Food Bank of Southwest Georgia Albany, GA (229) Golden Harvest Food Bank Augusta, GA (706) Second Harvest of Chattahoochee Valley Columbus, GA (706) Middle Georgia Community Food Bank Macon, GA (478) Second Harvest of Coastal Georgia Savannah, GA (912)

12 FOOD STAMP PROGRAM Georgia s Food Stamp Program provides monthly benefits to low-income families and individuals to assist them in buying nutritional food to maintain good health. The program provides education and information to low-income households to promote healthy eating, healthy lifestyles, employment and training opportunities for single childless adults and outreach activities to promote the advantages of the Food Stamp Program to communities and low-income individuals. According to the Georgia Food Stamp Program, anyone may apply to receive assistance through the Food Stamp Program. The goal of the program is to provide assistance to households with limited income and resources. This includes households that are experiencing a temporary crisis as well as those whose income falls at or below the poverty level. For the Food Stamp Program, a household may consist of one person living alone; a family or several unrelated individuals living together who routinely purchase and prepare meals together. However, certain family member and/or individuals who live together but do not routinely purchase and prepare meals together do not have to be included as a household member on an individual s application. The decision of whether an individual may be included or excluded in the household is based on federal regulations. Individuals who wish to apply for assistance through the Food Stamp Program must complete an application and submit it to their local County Department of Family and Children Services (DFCS) office. Applications for food stamps can be obtained from DFCS office, online at or individuals can call and request that an application be mailed to them. For your convenience, we have included both a blank application and fact sheet on the following pages. Please complete the form and mail or fax it to the local DFCS office. For more information about the Food Stamp Program or to find a DFCS office nearest you, call (800) Georgia Department of Human Services Division of Family & Children Services 2 Peachtree Street, NW Suite Atlanta, Georgia Tel: (404) Food Stamps: (800)

13 Georgia Department of Human Resources Application for Benefits What Services Do You Offer at the Department of Family and Children Services (DFCS)? DFCS offers the following services: Food Assistance Food Stamps are benefits that you can use to buy food at any store that has the EBT/Quest sign. We will subtract the price of your food purchase from your Food Stamp account. Cash Assistance/Employment Support Services Temporary Assistance for Needy Families (TANF) provides cash assistance for a limited time, and other support services, to families with dependent children. Parents or caretakers who are included in the grant are required to participate in a work program. Medical Assistance Medicaid, for those who are eligible, may help pay medical bills, doctor s visits, and Medicare premiums. How Do I Apply for Benefits? Step 1. Fill out this application. Read the questions carefully and give accurate information. If you need help filling out this application due to a disability or difficulty in speaking, writing or understanding English, ask us. Assistance will be provided free of charge. Sign and date the application. Step 2. Turn in the application. You will need to tear off page 1 and keep it for yourself. Mail, fax, or bring pages 3 5 of this application to your local Department of Family & Children Services (DFCS) office. If you are eligible for benefits, they will be provided from the date that we get the application with your name, address and signature on it. The sooner we get it, the sooner you will know if you can get benefits. Step 3. Talk with us. You may need to complete an interview with a case manager. If so, we will give you an appointment. See the Frequently Asked Questions (blue box) for more information. Frequently Asked Questions How long does it take to get benefits? Food Stamps: up to 30 days TANF: up to 45 days Medicaid: 10 to 60 days You may be able to get Food Stamps within 7 days if you qualify. See page 4. How much will I get? Your income, resources, and family size determine benefit amounts. We will be able to give you specific information once we determine your eligibility. How will I get my benefits? For Food Stamps and TANF, you will get an Electronic Benefit Transfer (EBT) card to access your benefits. For Medicaid, you will receive a medical card for each eligible member. What information do I need to bring to my interview? It is a good idea to bring the following: Proof of who you are, like an ID card or driver s license Proof of US citizenship/alien status Social Security numbers of everyone requesting assistance Proof of income like pay stubs, child support, and income award letters Proof of expenses like rent receipts, lease agreement, mortgage statement, child care receipts, medical bills and child support payments If you need help getting this information, please tell us. How do you use my personal information? We will use your personal information to determine eligibility for the benefits you request. We also match your information against federal, state, and local records. Can someone else apply for me? Yes, for Food Stamps and Medicaid, you may ask someone to apply for you. For TANF, anyone can apply but the parent or caretaker must be interviewed. Form 297 (Rev. 10/09) 13

14 In accordance with Federal law and U.S. Department of Agriculture (USDA) and U.S. Department of Health and Human Services (HHS) policy, this institution is prohibited from discriminating on the basis of race, color, national origin, sex, age, or disability. Under the Food Stamp Act and USDA policy, discrimination is prohibited also on the basis of religion or political beliefs. To file a complaint of discrimination, you may contact DFCS Civil Rights Program, Two Peachtree Street, N.W., Suite , Atlanta, Ga , or call (404) or fax (404) You may contact, Health and Human Services (HHS) Office of Civil Rights, Room 506F, 200 Independence Avenue, S.W., Washington, D.C or call (202) (voice) or (202) (TTY). For Food Stamps Only You may contact United States Department of Agriculture (USDA), Office of Civil Rights, 1400 Independence Avenue, S.W., Washington, D.C or call (800) (voice) or (202) (TTY). USDA and HHS are equal opportunity providers and employers. What Do the Words Used in this Application Mean? This chart explains the words we have used in this application. Caretaker Disqualified Electronic Benefit Transfer (EBT) Household Members Income Migrant Farm Workers Resources Seasonal Farm Workers Trafficking United States Citizenship and Immigration Services (USCIS) A parent, relative or legal guardian who applies for TANF for children in their care The action taken to remove an individual from a Food Stamp or TANF case because they did not tell the truth and received benefits that they should not have received The system used in Georgia to pay benefits to individuals who are eligible for Food Stamps or TANF. Individuals receiving assistance are issued an EBT debit card, which is used to withdraw cash benefits and to access their food stamp accounts Individuals who live in your home Payments such as wages, salaries, commissions, bonuses, worker s compensation, disability, pension, retirement benefits, interest, child support or any other form of money received Individuals who are seasonal farm workers and move from one home base to another to work or look for farm work Cash, property, or assets such as bank accounts, vehicles, stocks, bonds, and life insurance Individuals who work at certain times of the year planting, picking or packing produce. They are hired on a temporary basis when a job requires more workers than the farm employs on a regular basis Selling or trading Food Stamp benefits for profit Agency formerly known as the Immigration and Naturalization Service (INS) Form 297 (Rev. 10/09) 14

15 Georgia Department of Human Resources Application for Benefits What Am I Applying For? Check all that apply: Food Stamps The Food Stamp program helps meet the food and nutritional needs of eligible households. Temporary Assistance for Needy Families (TANF) Temporary Assistance for Needy Families (TANF) provides temporary monthly cash payments, single cash payments, or other support services, to strengthen eligible families with children. If you are the child s parent, or the caretaker who would like to be included in the grant, we will require you to participate in a work program. Refugee Cash Assistance The Refugee Cash Assistance program provides financial assistance to refugee households who are not eligible for the TANF program. The term refugee includes refugees, Cuban/ Haitians, victims of trafficking, Amerasians, and unaccompanied refugee minors. Medicaid Medicaid offers medical coverage to elderly or disabled adults, pregnant women, children, and families. When you apply, we will look at all Medicaid programs and decide which ones you may be eligible to receive. Tell Us About Yourself What language do you use the most? Are you visually or hearing impaired and need special assistance with the application process? Yes No If yes, check one: Visually Impaired Please fill out the chart below about yourself. Hearing Impaired First Name Middle Initial Last Name Suffix Street Address Where You Live Apt City State Zip Code Mailing Address (if different) City State Zip Code Home Telephone Number Other Contact Number address Signature Date Witness Signature if signed by X For Office Use Only Date Received By The County Form 297 (Rev. 10/09) 15

16 Do I Qualify to Get Food Stamps Faster? Answer these questions about yourself and all household members to see if you can get Food Stamps within 7 days. 1. Are you or any household member a migrant or seasonal farm worker? Yes No 2. How much money will you and all household members get this month? $ 3. How much money do you and all household members have in cash or in the bank? $ 4. How much do you and all household members pay for rent or mortgage? $ 5. How much do you and all household members pay for electric, water, gas, etc.? $ Can I Choose Someone to Apply for Food Stamps or Medicaid for Me? Complete this section only if you want someone to fill out your application, go for your interview, or use your EBT card to buy food when you cannot go to the store. You can choose more than one person. Name: Phone: Address: Apt: City: State: Zip: Tell Us about You and Your Household Members Please fill out the chart below about yourself and all household members. Name First Middle Initial Last Relation to you Birth Date Social Security Number Sex Hispanic or Latino? (Yes/No) Race Code (see below) US Citizen? (Yes/No) Self Race Codes (Choose all that apply): AI American Indian/Alaska Native AS Asian BL Black/African American HP Native Hawaiian/Pacific Islander WH White Form 297 (Rev. 10/09) 16

17 Tell Us More About Yourself and Your Household Members We need more information about you and your household members in order to decide who is eligible. Please answer only the questions about the benefits you want to receive. 1. Has anyone received any benefits in another county or state? Yes No Who: What: Where: When: 2. Is anyone pregnant? Yes No Who: Due Date: 3. Does anyone need Medicaid to cover unpaid medical bills from Yes No the past 3 months? 4. Is anyone disqualified from the Food Stamp or TANF Program? Yes No Who: Where: 5. Is anyone trying to avoid prosecution or jail for a felony? Yes No Who: 6. Is anyone violating conditions of probation or parole? Yes No Who: 7. Has anyone been convicted of a violent or drug related felony? Yes No Who: When: I have read and completed everything on this form that applies to my household. All the information that I provided is true and complete as far as I know. I understand I can be punished by law if I do not tell the complete truth. Signature Authorized Representative Case Manager Form 297 (Rev. 10/09) Date Date Date 17

18 NATIONAL HUNGER HOTLINE The USDA National Hunger Hotline ( ), managed by World Hunger Year (WHY), provides crucial assistance to Americans across the country in need of food assistance. The Hotline connects individuals in need to emergency food in their community, government assistance programs, and various social services. In addition to assisting individuals in need, the Hotline also fields hundreds of calls from organizations, donors, and volunteers looking for information on emergency food distribution, nutrition, funding sources, and other related topics. The majority of the Hotline calls, however, are from individuals in need of assistance. Walking the middle ground between referral service and crisis, the Hotline makes every effort to provide its callers with whatever it is they may need, be it the phone number to a food stamp office, a listing of local food pantries, or simply a compassionate ear. This is a clearinghouse that references people to get emergency food assistance like food pantries, fresh meat, soup kitchens, etc. They also provide information on rent and utility information and programs for women & children. The hotline can only provide information for the assistance they have in their database that is applicable to your city. Call the hotline to find out what help is available to you. The Hotline is operated Monday to Friday 9 am to 5 pm and Saturdays 10 am to 2 pm E.S.T. For more information, call the National Hunger Hotline at

19 WAREHOUSE OF HOPE The Warehouse of Hope ministry exists to bring hope and compassion into people s lives. Their mission is to assist families and individuals in the community who are unable to fulfill the most basic necessities of survival. Through their food and clothing assistance program, Warehouse of Hope has been able to serve over 1,400 families in a single week. Currently, Warehouse of Hope distributes bags of groceries and supplies to families in need throughout Paulding, Douglas and Cobb County. The organization works in partnership with a network of referral sources such as Government agencies, local shelters and various support efforts to provide assistance to those in need. Listed below are their service hours: Food Ministry Tue: 9:00 am to 1:45 pm Wed: 9:00 am to 1:45 pm Thu: 9:00 am to 7:45 pm Clothing Ministry Tue: 9:00 am to 1:30 pm Wed: 9:00 am to 1:30 pm Thu: 9:00 am to 7:00 pm Warehouse of Hope has an open door policy for families and individuals in need of assistance. Upon their initial visit, individuals in need of assistance must complete a short orientation that describes the services available through the Warehouse of Hope. In order to attend an orientation, individuals must call ahead and schedule an appointment. There are no exceptions to this rule. After the orientation, individuals should be prepared to provide basic verifiable information such as their household income and household size. For more information about their services and programs or to schedule an appointment for orientation, call (770) Warehouse of Hope 100 Hunter Road Douglasville, GA Tel: (770)

20 CENTRAL SAVANNAH RIVER AREA ECONOMIC OPPORTUNITY AUTHORITY Central Savannah River Area Economic Opportunity Authority s (CSRA EOA) goal is to Help People Help Themselves as well as helping others. As a Community Action Agency, the organization is committed to supporting the development of selfsufficiency, self-reliance and self-determination. Through a variety of programs and services, CSRA EOA assists low income families and individuals, throughout their 13 county service area, in becoming more self-sufficient. The following programs and services are offered by the CSRA EOA to the residents of Burke, Columbia, Emanuel, Glascock, Jefferson, Jenkins, Lincoln, McDuffie, Richmond, Screven, Taliaferro, Warren and Wilkes Counties: Head Start Head Start is a national school readiness program that provides services to low-income children between the ages of 3 to 5 and their families. Currently, CSRA EOA has Head Start Programs in the following counties: Bulloch, Burke, Columbia, Emanuel, Jefferson, Jenkins, Lincoln, McDuffie, Richmond, Screven, and Warren Counties. Weatherization The Weatherization Program offers free energy-efficient housing repairs to assist eligible households in efficiently meeting their home heating needs. The program focuses on assisting low-income households giving preference to elderly, individuals with disabilities and families with children. LIHEAP As a federally funded program, LIHEAP (Low-Income Home Energy Assistance Program) provides financial assistance to eligible low-income families and or individuals to help with their energy bills. TEFAP Through TEFAP (The Emergency Food Assistance Program), low-income families and/or individuals who are in need, are provided with emergency food and nutrition assistance. Supportive Housing Through subsidized housing and a variety of support services, CSRA EOA assist families and individuals in achieving self-sufficiency and obtaining permanent housing. Services offered include: child care, transportation, employment assistance and life skills classes. Career Development To assist individuals in obtaining and maintaining employment, CSRA EOA (in partnership with the Augusta Housing Authority and local Career Center One Stops) offers job readiness programs, job training, employment support services and job placement opportunities. Youth Services Aimed at strengthening families, CSRA EOA offers a variety of services to encourage youth development. Services include homework assistance, personal development and youth leadership development. Senior Nutrition & Wellness CSRA EOA provides a variety of services to help increase self-reliance and self-sufficiency among senior citizens. These services include congregate meals, home bound meals, health and nutritional services, transportation and recreational activities. 20

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