1 Department of Hospital and health service Management Courses Description Hospitl Management 1. Information Technology in Health services (406100) pre-req. (406110) The course includes the various types of information technologies and their uses in the fields of health, medicine, and both health and hospital administration. Technologies include laser optics, mircro graphy, Internets, and computerized data bases. The objective of the course is to train the student how to make information on the recent advances in the previously mentioned fields both available and accessible in away that enable decisions makers and health administrators to make their decisions both efficiently and effectively. 2. Terminology In Health Administration (406101) pre-req. (102101) The course contains the English medical, Health and Administration terminology related to health and hospital Mgt. It covers both technical and administrative activities such as diseases, operations, etc. 3.Public Health ( ) The course discusses the following subjects: the basic concepts of health and decease, in addition to their different levels, the concept of public health, the fields, social aspects, the basic sciences of public health such as microbiology, medical parasitology, nutrition, communicable diseases and their prevention, the main public health programs of practical importance such as: maternal and childhood services (MCH), occupational health, school health, health education, family health and family planning, the concept of environmental health is emphasized, the components of environmental health and its effect on human health are also discussed. 4.Computer Application in Health Service ( ) Pre-req. ( ) The course includes the important applications of computer and its practical uses in various hospital activities, such as medical records, medical care, hospital statistics and indicators, both technical and managerial, computerized hospital management information systems and their applications in personnel management, accounting and finance, material and drug administration, engineering and maintenance, paramedical activities, admitting and discharge planning, organizing waiting lists for out patient services, scheduling surgical operations, and other medical and managerial services. 5.Health Services Management ( ) Pre-req ( ) The course explains the managerial process in the health services systems, which includes the function, concepts, and managerial roles of the health. It discusses also the environment in which the health manager work, and the forces affecting the environment such as financing, controls,
2 governmental legislation s, ethical, legal, and technological considerations, the modern organizational models including multi hospital system and hospital consolidations, resource allocation, priority setting, resource utilization and control, risk management, quality assurance, potential trends in health services in the light of the rapidly accelerating environmental changes. 6.Medical Records management ( ) It includes the medical record as a subsystem within the supra hospital system, and its relations with the other hospital subsystems, the importance of the medical records in the management of the patient care process and other hospital activities both technical and managerial, organizing the medical record department, the contents of the record, the basic and special medical forms, important data and information both medical and managerial, indexing, numbering, filing, and classification systems, the fields in which modern information technology can be used, and computer applications in med.record management. 7.Hospital Administration ( ) Pre-req ( ) The subjects of the course include: the organization and management of the general hospital, the modern concept of the hospital in terms of its role in health system, types of hospitals, internal organization of the hospital which includes the board of trustees, medical staff, managerial staff, committee structure, it discusses also the various hospital activities and how they are managerd, organized, and evaluated. 8.Hospital Personnel Management ( ) Pre-req ( ) The course provides the student with the necessary knowledge to organize and manage the personnel affairs in hospitals, it discusses the historical development of personnes management, health and hospital professions, job analysis, job description, wage and salary administration, training, personnel development, orientation programs, and the functions of the hospital personnel manager. 9.Hospital Material Management ( ) Pre-req ( ) It presents the various functions of material management in hospital which include: needs assessment, setting specifications, planning for purchasing, objectives of purchasing economic, purchasing pollicies, quality of purchasing, centralization in purchasing, inventory control, organizing material dept, and the storing function.
3 10. Health Economics ( ) Pre-req ( ) The course presents the basic concepts of economics, besides to their application in the field of health and hospital administration. It discusses a number of important subjects such as: Supply and demand in health services, health insurance, cost effectiveness and cost benefit analysis, the application of efficiency and effectiveness in hospital and health services, the issue of cost rising in health, cost containment, the methods of financing health, and the rate setting. 11.Nutritional Services Management ( ) It includes the following subjects :organization and management of nutritional services department, menu planning, modified hospital diets, regular diets, developing and evaluating diets both quantitatively and qualitatively, production, distribution and delivery systems, storing of food stuffs, setting food specifications, food sanitation, applications of quality assurance in food services, design of the department, technologies used, some of the modern trends in the hospital food services. 12.Health Legislations ( ) The subjects reveals the importance if health legislation s as one if the important environmental influences which affect the health organizations, the course discusses also the health legislation s in Jordan and other Arab countries in a comparative context. It includes the different developmental stages of legislation, their sources, and the factors affecting them such as technology, trends of diseases, demographic, social, and economic changes, and the modes of delivery of health services. 13.Demography and Bio statistics ( ) Pre-req ( ) It consists of the following subjects: the important sources of demographic and bio data, collection, processing and analyzing data, population volume, geographic, age, sex distribution, family attributes in terms of education and economy, demographic changes, population growth and the factors affecting it such as :natality, mortality, immigration. Bio statistics are also discussed such as births, deaths, diseases, fertility, marriage, and family statistics Long Term Care Services / Elective The course discusses the following subjects: the social environment of the process of aging, the changing roles of the aged, the health status of the aged and its determinants, stages and roles of the aging process, the experiences of some countries in the long term care services, the appropriate health and social services for the aged, the home care and nursing homes as models for the delivery of long term care.
4 Maintenance Management In Health organizations/ It includes the following subjects: planning for maintenance operations in hospitals, organizing the maintenance process, preventive maintenance, problems of maintenance in hospitals, maintenance information system, and methods of maintenance Health policy / Obligatory / It explains the nature of health policies, their development, the forces and influences that stimulate the change in health policy such as: demographic changes, mortality and morbidity trends, changes in the desires and needs of clients, developments in the medical knowledge and technologies. It also discusses some of the policy issues which have been raised, for example: cost containment, quality controls, social justice, accessibility, coverage, health insurance, and health education Case Studies In Health organizations / Obligatory / Prerequisite: The course includes a group of case studies; each of them handles a specific real problem that could occur in the hospital. Through analysis and discussion, the course is intended to enhance the analytical and criticizing skills of the students, to cope with real roblems facing him in the hospital. Thus the theoretical part that was supposed to be comprehended is now strengthened by the practical skills gained in this course Applications of Organizational and Management Theories in Hospitals and Health Services Organizations / Obligatory / prerequisite: The course presents the concepts, principles, and theories of management, and their applications in various technical and administrative activities in the hospital and health organizations. It discusses also the unique attributes of hospitals as an organization and how these attributes affect the managerial process in hospitals Financial Management in health organization (E)/obligatory/ Pre: The purpose of the course is to provide the student with the knowledge necessary to manage the financial resources of the health organization both efficiently and effectively. It includes the following subjects: accounting principles in hospitals, financial structures of health organizations, sources of revenue, cost analysis, methods of rate setting, working capital management, budgets and budgetary process in hospitals.
5 Health Planning-Obligatory/Prerequisite The course discusses the health planning in terms of its types, levels, scope, methods and procedures, and its applications in the field of health and hospital services. Needs a assessment, goals and objective setting, planning criteria are also discussed in detail, in addition to how the health system and institutions secure and manage the resources to attain the goals. It presents also the methods of evaluating health plans, as well as the importance, role, and applications of health information in health planning Applied Research /Obligatory /Prerequisite The purpose of the course is to create the necessary skills that enable the student to conduct the field research, in order to solve the problems that health organization face. Students are supposed to be guided on how they can use the research methodology based on systematic approach including the problem definition, data collections, data analysis and presentation, alternatives setting, and then selecting the appropriate solutions Health Insurance and social security / obligatory pre: The course comprises various subjects such as concepts of health in surance and social security, at their importance, rules and regulations that control them, types and models of health insurance, methods of financing and costing Contemporary Medical issues / Elective The course discusses some of the issues which have an impact on the recent medical practice such as: abortions, organ trans plantation, brain death, and other ethical and legal issues Comparative Health Systems Elective pre: It discuses the concept of the health system, its components, relations with other social systems, goals, philosophies, methods of organizing and financing its services, the levels of health care, and modes of their delivery, the course presents also a comparative analysis for the main styles of the health systems prevailing in the world. It focuses especially on the Jordanian health system Epidemiology - Elective/Prerequisite It identifies the modes of spread, distribution, and causes of decease, their trends, prevalence, and incidence in the community, as well as the factors affecting all these elements. Methods of epidemiological investigations, based on the relevant information are discussed in order to teach students how to conduct epidemiological investigations.
6 Nosocomial infections are emphasized because they are related to the quality of medical care in hospitals. Methods of decease prevention along with all the managerial and organizational aspects are also discussed Hospitality Management The course discusses all the types of services and accommodations provided for inpatients during their stay in hospital. The services include admission and discharge, hotel and general services, patient relations, public relations, personal counseling and education. The course is intended to satisfy the various needs the patients usually seek, such as psychological, social, and physical, and how to create an appropriate, constructive hospital atmosphere that help satisfy all of these needs. The role of medical, nursing, and administrative staff in planning organizing, coordinating, and developing thesis services is discussed Drugs and Their Uses / Elective / prerequisite:. It discusses the importance of drugs in human health, and their role in the care and prevention of diseases. It includes also the classifications of drugs, the common drug items, the medical indications for their use, for their side effects, the economical and managerial aspects concerning the provision of drugs in hospitals as well as some important business related matters. This is besides to the quality and safety considerations in the use of drugs, the control of use, the cost, and some of the managerial issues related to the hospital pharmacy.