RAMCHAND RAMCHARAN. He also has delivered seven conferences papers in project management areas.

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1 RAMCHAND RAMCHARAN Ramchand Ramcharan holds a position of Director, Programmes and Change Management with the Water and Sewerage Authority (WASA) of Trinidad and Tobago, with the responsibility for planning and execution of major water and wastewater projects, organisation restructuring, strategic planning and institutional strengthening. He has extensive knowledge and over thirty years experience working in many management disciplines including Projects, Operations, Design and Construction, Human Resources and Corporate Development, in both public and private sector organisations. He has tutored in many disciplines including Managing Projects and Performance Management on the Henley MBA course, Construction / Project Management on the Heriot Watt MSc. Programme, in Project Management and Strategic Planning in the Heriot Watt MBA Programme, PMP certification and facilitated workshops on Procurement and Contracts, Risk and Value Management, Team Building and Human Resources, Communication and Negotiation in Projects. He also has delivered seven conferences papers in project management areas. Mr. Ramcharan holds a Bachelor of Science degree in Civil Engineering from the University of the West Indies and a Masters degree in Business Administration from Henley, the Management College in the U.K. and is a certified Project Management Professional (PMP). He is a member of the Association of Professional Engineers of Trinidad and Tobago (APETT), a member of the Project Management Institute (PMI) and is registered with the Board of Engineers of Trinidad and Tobago. PROGRAMME: MBA, Heriot Watt DURATION: DAY(S): LOCATION COMPONENT: LECTURER: 45 hours 5 days Champs fleurs Project Management Ramchand Ramcharan ITEM No. of Lecture Day & Date Hrs. Cum. Hrs. Lecture Topic No. Sessions Mon 4 July Introduction,course content, sharing experiences, examination preparation, time management 2 Mon July Definition of project management, programme

2 management,organisational structure 3 Mon 8 July Nature of teams, teambuilding,leadership skills project management skills 4 Mon 25 July Definition of risks, types of risk, decsion making 5 Mon 8 August Risk management plan and tools 6 Mon 5 August Different types of structures, advantages and advantages, 7 Mon 22 August Drawing organisational structures, showing linkages 8 Mon 29 August Concept of time planning,wbs,network diagrams 9 Mon 5 September Crash analysis,cpm,pert, case studies 0 Mon 2 September Project cost control system, cost estimation Mon 9 September Tracking project cost performance,eva, Exam questions, project variance reports 2 Mon 26 September Tracking Project performance,exam questions 3 Mon 3 October Quality management tools,tqm,quality Gurus 4 Mon 0 October Configuration Management,Quality Management Plans 5 Mon 7 October Revision

3 Day Introduction, course content, sharing experiences, examination expectations, time management, methodology of lecture sessions Day 2 Definition of project and program management, life cycle of projects, skills of the project manager, organizational structures, internal a Module 2 Day 3 Nature of teams, team building, leadership skills, team dynamics, project manager skills.

4 Day 4 Stress management, motivation, conflict resolution and communication and exam questions. Module 3 Day 5 Definition and the nature of risk, types of risk, decision making under conditions of certainty, risk and uncertainty Day 6 Components of a Risk management plan, and tools used for each component, Brainstorming, Delphi technique, risk grid, risk map, con Module 4 Day 7 Different types of organisational structures; advantages and disadvantages of functional, matrix and projectised structures Day 8 Drawing organisational structures showing communication, authority and contractual links, project management standards, BS6079, c Module 5 Day 9 Concept of planning, work breakdown structures, time estimation methods, Network diagrams, Critical Path method and PERT Day 0 Crash analysis using CPM and PERT; examples from case studies and exam questions Module 6 Day Understanding of Project Cost Control System (PCCS), method of cost estimation including Computer Database Estimating(CDES); Day 2 Tracking project performance using EVA, exam questions, components of Project Variance Report (PVAR) Module 7 Day 3 Quality Management, Total Quality Management ; Quality gurus principles, Deming, Juran and Crosby; Concurrent Engineering Day 4 Configuration management; six pack Quality Management plan, including tools, Braining storming, Cause and Effect diagrams, Con Module 8 Day 5 revision of key areas in course module

5 nager, organizational structures, internal and external project management, history of project management

6 Delphi technique, risk grid, risk map, contracts and exam questions roject management standards, BS6079, case studies and exam questions g Computer Database Estimating(CDES); Components of a project budget; Mechanics of Earned Value Analysis (EVA) storming, Cause and Effect diagrams, Control Charts and exam questions

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