Yes No (THANK RESPONDENT AND

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1 IO NUMBER NEW CASTLE COUNTY POLICE SURVEY PROJECT #345C SEPTEMBER 1995 TELEPHONE NUMBER STARTING TIME INTERVIEWER PAGE NUMBER ENDING TIME INTERVIEW DATE HELLO: This is from the University of Delaware, College of Urban Affairs I;. Public Policy. We are conducting a public opinion survey concerni~g issues as they relate to the New Castle County Police. Would you be willing to answer a few questions? Yes No THANK RESPONDENT AND --- TERMINATE INTERVIEW) This survey requires that wq interview only people who are 18 years old or older. Are you at least 18 years old? YeS PROCEED WITH INTERVIEW) No ASK WHEN THE PERSON WHO IS 18 YEARS OF AGE OR OLDER MIGHT BE REACHED. IF NO ONE AT THE RSSIDENT IS 18 YEARS OLD OR OLDER TERMINATE lliterview) Do you live within the town limits of Elsmere, Newport, Newark. Castle city or Wilmington? Yes No New THANK RES;o>OlWENT AND TERMINATE INTERVIEW) Please tell us the name of the development you live in, or the nearest intersection to your home.

2 1. Do you have any concerns over the safety and security within your community which is serviced by the County Police? [ ] 1 Yes ]2 No ] 9 Don't know la. If yes I what are those concerns? ~ DO you have any concerns over the safety and security within other communities that are serviced by the County Police? Yes No Refused Don't know ) I ] 2 [ ]7 [ ]9 2A. If yes, what are those concerns and in what communities? --~-----~ '----' How many county officers do you think are on duty at one time? 4. [ JI less than 20 [ ] [ l [ 14 Over 40 [ ] 7 Refused [ ] 9 Don't know 2,::;"...-:..: /_," : ~-, -.,-,J--'",-. /~~~//- /'::>-1- ~,~,:"""'-1 o~;.-_.t./_~.:..--. How would you prefer to report a non~emerg~ncy complaint to the police? eg. abandoned automobile or pubhe----nui-sance),~.~ ~-~_:-:,~, --?'c- -"'"-""""~ ]1 To a police officer assigned to your community;go TO QUESTION 5) [ ] 2 By having a report lil<i-iled to you which can he completed and returned to the police. GO TO QUESTION 5) [ ]3 To an officer by telephone who will mail a copy of the report to you. GO TO QUESTION 5) [ ]4 By having an officer respond to your residence. GO TO QUESTION 4A) ] 7 Refused [ 19 Don't know

3 4A. Would your response change if you were told that a del~y of 1-2 hours could result due to emergencies in progress? [ 11 Yes GO TO QUESTION 4B) [ 12 No GO TO QUESTION 5) [ 17 Refused [ 19 Don't know 4B. Which other option would you prefer to exercise? [ ]1 To a police officer assigned to your co~~unity. [ ] 2 By having a report mailed to you which can be completed and returned to the police. [ 13 To an officer by telephone who will mail a copy of the report to you. [ 19 Don't know 5. Do you know if the county police have any of the following services? [1] [21 [7] [91 Yes No Ref DK a) Mounted Patrol Horses) b) K-9 Unit Dogs) c) Drug Unit d) Crime Prevention Unit e) COllll1lunity presentations f) Family Service Programs g) Victim Services programs h} Tactical Patrols specialized for traffic problems) i} Detectives j) Helicopter k) Foot Patrol programs in selected e.ree.s I} Auto Theft Unit m} Evidence Detection Unit

4 n) Motorcycles [1] Yes 2) No [7] 'Ref [9] DK 0) Police Athletic League p) Explorer Post q) Drug Awareness and Resistance Education DARE PROGRAM) r) Bicycle Patrol s) Domestic Violence Investigators t) Communi ty Sub stations 6. Do you favor the increased use of RADAR to impact traffic offenses? [ ]1 Yes [ ]2 No [ 17 Refused [ ]9 Don't know 7. Do you think the County Police are using the news media enough to keep you informed of recently occurring incidents? { ]1 Yes r ]2 No I ]7 Refused [ ]9 Don't know 8. How often do you see the County Police in your neighborhood? 9. Does your community have an active community watch or block watch? [ ]1 Yes [ ]2 No [ ]9 Don't know 10. Does your community have a Civic Association? [ ]1 Yes [ ]2 No [ ]9 Don't know

5 11. Do you think that there is a need for a civic <lssooiation or a block watch program? [ 11 Yes [ ] 2 No GO TO QUESTION 12) [ ] 9 Don't know 11A.If Yes, which one? [ 11 Civic Association [ ]2 Block Watch [ ]3 Both 12. no you feel there is a need for County Police Foot Patrols in your community? [ ]1 Yes [ ]2 No [ ]9 Don't know 13. The following is a list of 12 police functions, please tell me if you would support a tax increase to provide each service. a) More officers on patrol to reduce response time to complaints [1] Yes [2] No 7] Ref [9] DK b) More officers for effective crime prevention programs in communities c) More officers for drug investigations d) More officers for burglary and robbery investigation e) Better equipment for crime prevention/ detection f) More officers to prevent and investigate domestic violence, for example elderly or spousal abuse

6 g) More officers to prevent and inveatig~te child abuse, for example neglect,physical or sexual abuse [1] [2] [7] [9] Yes No Ref OK h) Foot patrols in your community i) More officers to prevent and investigate violent crimes against woman, for example rape j) More officers for juvenile and family problems, such all runaway, truancy, or uncontrollable teenagers k) Auto theft unit, 1) One specific officer assigned exclusively to police your community III) Other increased services specify service) l3a. From the list of services you would support, please prioritize the top 5 police services to receive your tax dollars.

7 14. Do you feel that there is a drug problem in your coiidilunity? [ ]1 Yes [ 12 No [ J 7 Refused [ 19 Don't know 15. Do you think there are other problems in your coiidilunity that the County Police should address? [ ]l Yes GO TO QUESTION 16) [ J2 No GO TO QUESTION 17) [ 17 Refused GO TO QUESTION 17) [ 19 Don't know GO TO QUESTION 17) 16. What are the problems the County police should address? 17. Have you ever called the New Castle County Police for service? [ ]j Yes GO TO QUESTION 17A) [ 12 No GO TO QUESTION 18) t ]7 Refused GO TO QUESTION 18) [ ] 9 Don't know GO TO QUESTION 18) 17A. If yes, in what years) and/or how often? 17B.What was the nature of the call? 17C.Was the service provided in person or by telephone? ~- [ 11 In person GO TO QUESTION 17D) [ 12 Telephone GO TO QUESTION 17H) [ 13 Both GO TO QUESTION 17D) [ 17 Refused GO TO QUESTION 18) [ ]9 Don't know GO TO QUESTION 18)

8 17D.Would you estimate the amount of time it took the police to answer your call? minutes [ j minutes [ minutes J minutes [ ] minutes [ ] minutes [ ] minutes ] 08 Greater than one hour [ ] 09 Never answered call ] 97 Refused J 99 Don't know 17E.Were you satisfied with this length cf time? ]1 Yes ]2 No ]7 Refused [ J 9 Don't know l7f.did the officer appear to have sufficient knowledge of the law to assist you in your situation? [ 11 Yes 12 No [ ] 9 Don't know 17G.How would you describe the officer's attitude and appearance? 17H.Were you satisfied with the service? [ [ [ [ 11 J 2 ]7 ] 9 Yes No Refused Don't know GO TO QUESTION 18) GO TO QUESTION 18) GO TO QUESTION 18) 17I.If dissatisfied, what was wrong?

9 18. Have you ever been arrested on a criminal offense or received a traffic ticket that required you to pay a fine? [ 11 Yes [ 12 No [ ]7 [ 19 Pefused Don't know 19. Are you satisfied with the OVERALL performance and services provided by the County Police? [ 11 Yes [ 12 No [ 17 Refused [ 19 Don't know 20. If you were the Chief of the County Police, what would you do to make the force better?

10 21. Public Safety is only one service offered by County Government. Please rate the following 12 sar,dces offered by the County Government as high priority, moderate priority, or low priority. [1] HIGH [2] MOD [3] LOW [7] REF [9] DK a) County Complaints Department h} Finance/Tax Departnient c} COlIllIlunity Development and Housing d} Public Safety police) e} Law Department f} Libraries g) Parks and Recreation h) Personnel Department i) Planning Department j} Public Works sewers, building permits, etc.) k} Administrative Services

11 "\ '.. I WOULD LIKE TO ASK YOU SOME FIN1>.L QUESTIONS ABOUT YOU AI'l'D YOUB HOUSEHOLD THAT WILL HELP US TO lilljilyze THE INFORMATION YOU HAVE GIVEN US. 22. What is the highest grade in school that you have completed? 23. What is your occupation? 24. What is your marital status? [ ]1 Never married [ ]2 Married [ ]3 Separated [ J4 Divorced [ ]5 widoyled [ ] 7 Refused 25. What is your age? 26. Which of the following groups best represents the members of your household? [ ]1 White/Caucasian [ ]2 African American [ 13 Hispanic [ ] 4 Asian [ ]5 American Indian [ ]6 Other Please specify) [ ] 7 Refused 27. Fin'.l1ly, please atop me when I have read the category that besl fits the total annual income in your household. [ ]01 Under $5000 [ 102 $5000 9,999 [ ,000 14,999 r ]0415,000 19,999 [ ] 05 20,000 24,999 [ ] 06 25, ,999 [ ]07 35,000 49,999 [ ]08 50,000 99,999 [ ]09 100,000 and above [ ] 97 Refused [ ]99 Don't know 28. FOR INTERVIEWER; PLEASE CODE SEX [ l1 MALE [ ] 2 FEMALH ~. THANK YOU FOR YOUR TIME AND COOPERATION.