SOFTWARE QUALITY CONFERENCE

Transcription

1 TWENTY-SECOND ANNUAL PACIFIC NORTHWEST SOFTWARE QUALITY CONFERENCE OCTOBER 12-13, 2004 Oregon Convention Center Portland, Oregon Permission to copy without fee all or part of this material, except copyrighted material as noted, is granted provided that the copies are not make or distributed for commercial use. TIB/UB Hannover

2 TABLE OF CONTENTS Preface Conference Officers/Committee Chairs Conference Planning Committee v vii viii Keynote Address - October 12 Agility for Testers 1 Elisabeth Hendrickson, Quality Tree Software, Inc. Keynote Address - October 13 What Does a Tester Need to Know in 2005 and Beyond? 23 Sam Guckenheimer, Microsoft Visual Studio Team System Metrics Track - October 12 Software Metrics: Don't just track - know when to act! 25 Diane Manlove and Stephen Kan, IBM Corporation Proactive Data Validation in the Data Warehouse 37 Thomas O'Meara, Intel Corporation Effective Metrics for Pragmatic Project Managers 41 Johanna Hothman, Rothman Consulting Group, Inc. Guiding Software Quality by Forecasting Defects using Defect Density 57 Bhushaii B. Gupta, Hewlett-Packard Company Software Estimation Models: When is Enough Data Enough? 65 Tim Meiizies, Portland State University Management Track - October 12 Lean Cycle Time Reduction Techniques 73 Neil Potter and Mary Sakry, The Process Group A Process for Very Small Projects 107 Dave Flecl^ Wacom Technology Corp. Keeping QA Job Skills Relevant in a Competitive Market 115 Peter Ya r brough and Claudia Dencker, Software SETT Corporation Controlled Agility 131 Dr. Geoffrey J. Hewson, Software Productivity Center, Inc.

3 Becoming a Better Tester - Staying Relevant 145 Kelly Whitmill, IBM Corporation Testing Track - October 12 An Automation and Analysis Framework for Testing Multi-tiered Applications 161 Kingsum Chow, Zhidong Yu, Lixin Su, Michael LQ Jones and Huijun Yan, Intel Corporation Pairwise Testing: A Best Practice That Isn't 175 James Bach, Satisfice, Inc., and Patrick J. Schroeder, Milwaukee School of Engineering Design Patterns for Customer Testing 193 Misha Rybalov, Quality Centered Developer Using a Database to Automate and Manage Interdependent Functional Tests Across Multiple Platforms 215 Jennifer Smith-Brock, ClearLake Solutions, LLC, and Jeff Pearson, Personality, LLC Open Source Testing Framework for Handling a Multiple Product Stack 225 Judith Lebzelter, Open Source Development Lab Tools May Come, and Tools May Go... But Some Things Never Change 235 Scott A. Whitmire, ODS Software, LLC Process Track - October 12 How Quality is Assured by Evolutionary Methods 249 Niels Malotaux, N R Malotaux - Consultancy Demystifying Microsoft's Quality Assurance Process 263 Ambrosio Blanco, Microsoft Corporation Dynamic Design Analysis: Testing Without Code 273 Scott A Whitmire Retrospectives: The Impact to Process Improvement 289 Debra Schratz, Intel Corporation The Requirements Dilemma: It's Hard Work 305 Debra Aubrey, General Dynamics C4 Systems Metric Track - October 13 Estimating and Managing Project Scope for Maintenance and Reuse Projects William H. Roetzheim Software Process Improvement Frameworks Perceived Impact on TQM Practices and Financial Performance of Software Organizations Arthur Oster Instituting a 360 Degree Metrics Program at Cadence Mark Noneman, Cadence Design Systems, Inc. Defect Analysis -A Tool for Improving Software Quality 365 John Balza, Hewlett-Packard Company

4 ui Management Track - October 13 Effective Team Practices for Facilitative Leaders: Creating and Sustaining Project Momentum 381 Diana Larsen, Future Works Consulting, LLC Are You Hiring Yesterday's Testers? 385 Johanna Rothman Just Unit Testing 395 Brian G. Smith, Xmcell.com, and Richard P. Vireday, Intel Corporation Intercultural Needs Assessment Project 407 Ms. Balbinder K. Banga, Portland State University Can You Hear Me?... Can You Hear Me Now? 425 Yana Mezher, Software SETT Corporation Leading a Global Test Team-From Terror To Bliss 435 Kathleen Kallhoff, IBM Corporation Effective Solutions for Global Software Development 447 Robert Roggio, University of North Florida; Rahul Dighe, Inteliant Technologies, Inc.; and Sharada Bobbali, CACI Federal, Inc. Testing Track - October 13 Simulators, or How to Turn Your System's World Upside Down 463 David Liebreich, Independent Consultant How to Make Your Bugs Lonely - Tips on Bug Isolation 471 Danny R. Faught, Tejas Software Consulting Agile Testing 481 Bret Pettichord, Pettichord Consulting Getting Started With Automated Testing 483 Mike Kelly, Consultant for Computer Horizons Corporation Test Improvement under Fire 491 Nasa Koski, Microsoft Corporation Process Track - October 13 Does Software Development come under the Total Quality Management umbrella? 509 Ita Richardson, Norah Power and Kevin Ryan, University of Limerick, and Gerry Coleman, Dundalk Institute of Technology Encouraging SME Software Companies to Adopt Software Reviews in Their Entirety Ilkka Tervonen and Lasse Harjuma, University of Oulu Open Source Software Engineering Tools 537 Les Grove, Tektronix, Inc.; Wells Mathews, Micro System Engineering, Inc.; Rodney Hickman, Intel Corporation; and Kal Toth, Portland State University

5 Inherent Risks in Object-Oriented Development 547 Dr. Peter Hantos, The Aerospace Corporation ROI for Software Development Operations 555 Wolfgang Strigel, QA Labs, Inc. Proceedings Order Form last page IV