1. Credit card information. Credit card sub-menu

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1 1. Credit card information Credit card sub-menu Home page: It shows brief information of credit card. Credit card details: It shows overall information of your credit card. Card account statement: Insert a date and see your card account statement as of the date. Get invoice: Insert a month and year to see your monthly invoice. User guide: It includes safety recommendation, FAQ, payment instruction, contract and disputed transaction guidance. 2. Foreign Exchange /FX/ Dealing You can request favorable exchange rate different from announced rate for the amount of MNT /Twenty million/ equivalent or above.

2 Валют авах зарах эсэхээ сонгоно Авах валютын дї нг оруулж кодыг сонгоно Гї йлгээний тєрєлєє сонгоно Бичсэн чат Тєлбєр хийх дансаа сонгоно Select Buy or Sell Insert currency amount and select currency code Chat history Chat board Type of transaction Choose an account to send payment Чат бичих талбар Арилжаа хийх болсон тайлбараа оруулна Дилертэй ханшаа тохироод хадгалах товчийг дарна Арилжааны жагсаалтыг огноо, тєрлєєр нь шї ї ж харж болнон Банкнаас зєвшєєрєл єгсєн хэлцэлийг сонгож гї йлгээ хийнэ. Insert deal description Negotiate FX rate with a dealer and press save button. Filter trade list by date and type Make transaction 3. Once Internet Banking user registers his/her Taxpayer identification number /TIN/ at the bank, the user can inquire and pay his/her tax online.

3 Choose an account to deduct tax payment Choose a type of tax from the list Click Process transaction >> button and check information to make transaction 4. Service menu You can receive the following services from Service menu. Herein: 1. E-Billing, 2. Smart info, 3. TV Banking, 4. Telephone Banking, 5. Message payment, 6. Change card status, order new card and inquire registered cards /If a customer selfregisters to service, service fee shall be charged automatically from the chosen account of the customer in accordance with the product and service procedure. 7. Open account online

4 User can open current and savings accounts online by the following steps. Three steps to open an account: Read terms and conditions of current and savings account, and click Select button behind the chosen product.

5 Then move to Step 4. Account information part shows the chosen product, its annual interest rate, minimum account balance and deadline to place minimum balance. Private information part shows resident address, mobile phone number and address registered at the internet banking service.

6 Additional service: Automatic deduction of minimum account balance. It has Yes/No options. - If selects Yes, you see Please select an account number to deduct minimum account balance field. Please select an account to deduct minimum account balance. - If selects No, you have to place minimum account balance within 30 days. If you haven t placed it within the given date, the program will close your new account automatically. Please select an account number to deduct minimum account balance field has 2 options; Yes/No. - If selects Yes, please choose product to shift at the end of maturity. Then, click Continue button to check Account opening information.

7 Check your information, insert password and then click Open account button. You will see account opening notice on upper part of the screen. Account agreement shall be sent to your registered address. Settings menu: User can receive the following services in Settings menu. 1. Change password sub menu /Instruction is given in excel file/

8 2. Inactivate service right: User can inactivate his service right using this sub menu. In case, user inactivates his service right, the Bank shall not reimburse the service fee paid earlier. Click Inactivate button. After clicking the button, transaction password field comes out. Insert transaction password and press Next>> button, and then verification code appears on the screen.

9 After presses Verify button, your service right will be inactivated. To reactivate your service right If a user reactivates his service right, it shall be considered as a new registration and annual fee shall be deducted automatically from the account chosen by the user. User can activate his service right by inserting information to ACTIVATE SERVICE RIGHT at home page of according to the below instruction. Instruction to activate service right: 3. Login name sub menu: User can add, change or delete his login name. You can change your login name using this sub menu. When changing login name, VB program will check if new name is overlapped with other user s login name. In case of overlap, you need to choose another login name. Type your new name in the Login name field and press Save button.

10 4. Account settings menu: Using this menu, user can add new account to the internet banking service or remove unnecessary account. In Filter field, select Unused option if to add new account for the internet banking service, or select In use option if to remove account In Account type field, mark Deposit Account or Credit Account, and press Search to see account list. To add account for the internet banking service, mark the account number in In use column and choose services from Inquiry and Make transaction, and then press Save button. 5. Account limit sub menu:

11 Using this sub menu, user can set up per day and per transaction limit of his chosen account within the limit set up by the Bank. Select your account to modify limit in the Account field and then press Add button. Then, modify account limit screen will appear. Insert type of limit in Name part. Select from per transaction or per day transaction limit in Period field. Insert maximum transaction amount per day in Amount field. Insert maximum number of transactions per day in Frequency field. If you insert 0, number of transaction has no limit. Insert required information and press Save button to see modified account limit information. 6. Customer limit sub menu: Using this sub menu, user can modify his per transaction and per day limit for his overall accounts within the limits set up by the Bank.

12 Insert type of limit in Name part. Select from per transaction or per day transaction limit in Period field. Insert maximum transaction amount per day in Amount field. Insert maximum number of transactions per day in Frequency field. If you insert 0, number of transaction has no limit. 7. Account authorization list: If you have 2 or more users with a right to make transaction from 1 account, it is possible to set up level and number of authorizations required for making transaction. Select an account to require authorization in Account number field. Select authorization order in Authorization level part. First (1), authorization to type transaction, (Accountants of legal bodies) Second (2), 2 authorizations to supervise, (Senior accountants) Third (3), 2 authorizations to supervise, (Chief accountants) Fourth (4), authorization to confirm (CFO, CEO etc) In Number of authorization field, choose number of users authorized to conduct transaction at the prior selected authorization level.

13 8. Basic information of customer: Using this menu, customer can change or correct his personal information registered at the Bank s system. Insert your information and press Save button. Once a customer changes his personal information registered at the Bank, the changes will apply to his information registered at other services /Mobile Banking, Smart Info, Telephone Banking and SMS payment service etc/. Therefore, the customer shall bear any damage or loss caused by such changes. 9. User information:

14 Using this menu, user can change his personal information registered at the internet banking service. In other words, user is able to change, correct or add an address to receive transaction slip and other information.

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