2. DESCRIPTION. 2.2 Results and Core activities

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1 Project Manager / Analyst Reports to: Manager Business Development 1.GENERAL 1.2 Mission Statement ABN AMRO Clearing Business Development provides reliable, cost effective and flexible information technology solutions and business services that will facilitate AACB to consolidate and improve its leading position in the global securities market. In a responsive and transparent manner we develop, operate, support, and maintain powerful business services and information systems that satisfy the needs of AAC's clients and staff. 1.3 Job Context ABN AMRO Clearing is designated as a mono-line company within ABN AMRO and holds its own banking license (ABN AMRO Clearing Bank NV). Globally the company consists of about 800 FTEs and is self-sufficient, organizing its own supporting organization. ABN AMRO Clearing Business Development has a global focus with many programs on both a national and global level. The organization is self-supporting, running its own projects, applications and hosting them from its own data centers across the globe. It does not depend on group functions or outsourcing arrangements as are available to ABN AMRO. Architecture and portfolio management are global issues. IT development, maintenance, support and IT operations are provided by three regional organizations: Europe, USA and APAC. As an employee of the Business Development Department, the Project Manager/Analyst I manages business transformation and IT acquisition projects of the Business Development Department in order to let business transformations and IT systems meet the ABN AMRO Clearing business demands. ABN AMRO Clearing plays an important infrastructural role in the financial markets. It has been classified by the Dutch Central Bank as a Systematically Important Financial Institution (SIFI). As such it is closely monitored by Regulators and Central Banks. This is augmented by the fact that ABN AMRO Clearing holds significant market shares in financial markets across the globe holding top spots in clearing on numerous exchanges in every region. Considering Information Technology as a main part of clearing services, the IT systems and processes have to meet ABN AMRO Clearing strategy demands and internal and external regulations. ABN AMRO Clearing Chicago is a registered SEC Broker Dealer and a registered CFTC Futures Commission Merchant. 1.4 Quantitative information - Managed staff in projects 5-15 FTEs. - Projectbudget: 0,5-1 mln - Region of responsibility: US Project Manager / Analyst - 1

2 2. DESCRIPTION 2.1 Job Purpose Manages business transformation and IT acquisition projects of the Business Development Department in order to let business transformations and IT systems meet the ABN AMRO Clearing business demands. 2.2 Results and Core activities Project initiation Enumerates the demands and requirements, the nature and content of the assignment. Conducts discussions with the business and any internal and external experts. Creates a picture of the possibilities and limitations for the project results. Advises if necessary on the need to carry out feasibility studies. Formulates in collaboration with the business client and project team, the concept of project showing the project approach and coordinates the approval of the project. Project organisation and start-up Creates the project organisation. Defines time aspects, requirements, goals, results, risk measures, costs and consequences. Organizes the occupation of the project and ensures the necessary facilities. Creates the project and communications planning. Organizes the kick-off for all staff involved in the project. Implement Program and Project governance process. Participate in Change Management process. Execute on Project delivery, issues, risks, actions, and incidents. Project management Sets out an implementation process for achieving the final result. Assesses the project during the course of the project, evaluates risks and the effectiveness of control measures and adapt them if necessary. Follows the project progress, consults with stakeholders in the project and intervenes if the progress of the project stagnates. Reports periodically to the client on the (degree of) progress of the project. Meets regularly with the Program Manager, client, project team and other stakeholders on the implementation of the project. Schedule and plan multiple projects to address resource and project interdependencies. Manage Project documentation (Pre-Study document, Project Charter, work breakdown structure, risk register, schedule, action log, issue log, incident log). Management project staff Provides supervisory guidance to and coaches project staff. Makes regular appointments with his staff about the division of work and the quality of the deliverable production / services. Monitors and controls the progress of the work and solves problems. Discusses the functioning and development opportunities with the hierarchical superior of the project staff. Monitors compliance with the applicable procedures for the department, regulations and conditions. Project completion Evaluates the project and ensures the outcome by transferring resources and responsibilities to the client and the organization. Organises, develops and provides a presentation about the final deliverables. Formally closes the budget and gives a report of the capacity and resources used. Requests for discharge from the project in order to formally end the project. Reports to: Manager Business Development - 2

3 2.3 Expertise - Knowledge of project management at a bachelor's level. Masters degree or thinking level. - Knowledge of business information management methods and tools. - Knowledge of US ABN AMRO clearing businesses and partners, securities instruments, business processes years relevant working experience. - Excellent project management skills; 5 years relevant experience in complex projects - Demonstrated ability to design and implement complex projects - Strong communication skills, demonstrated ability to create clear & concise documentation - Able to collaborate with diverse teams and staff of all levels - Highly evolved problem solving methodology - Candidates preferred with 5+ years business analysis related working experience - Solid knowledge of the derivatives, securities and clearing products and processes - Familiarity with ITIL standards and processes - Knowledge and preferably certification in either PRINCE2 or PMP - Proficient with the MS Office suite (Visio, Project, PowerPoint, Excel, Word) 2.4 Communications - Makes agreements about planning, resources and deployment with involved internal and external stakeholders to the project. - Maintains contact during the project (written and oral) with the departments involved in the project and with staff to discuss impact and progress of the project and to intervene when problems occur. - Consults with and reports to program manager, portfolio manager, management, and other internal stakeholders about the project, problems and results. - Stimulates the dedication, motivation and development of the staff to achieve best possible performance. 3. COMPETENCES Shows backbone Gives feedback on the behaviour of team members and their current performance. Calls others to account for their behaviour, risks taken and results. Takes an independent attitude, dares to take decisions that may be unpopular with the team. Endorses all bank-wide decisions and actively supports these in discussions with others and in his actions. Shows the drive to perform and be successful Improves own performance and working methods by applying feedback quickly. Encourages fast and effective decision making and implementation of actions. Is performance-driven. Makes incremental improvements in performance against objectives; strives to exceed goals set by others. Reports to: Manager Business Development - 3

4 Inspires and allows others to shine Dares to show vulnerability, involves others in addressing problems, questions and dilemmas. Shows a positive attitude, makes a constructive and positive contribution to the office atmosphere. Gives others (self-) confidence by clearly stating and appreciating their strengths and contributions. Connects through co-operation Improve organizational efficiency by encouraging and facilitating interdepartment communication and collaboration. Embraces the ideas of other teams and client and support centres in processes of own team. Brings people together, actively shares his own ideas and solutions with others. Shows trust in others. Is able to recognize and appreciate the capacity in others to contribute to the business and to serve clients, including those outside the team. Assesses and uses the qualities of others in order to compile teams with complementary skills in order to promote diversity. Aims for long-term relationships with clients Strikes a balance between the interests of the client and the bank, even when these interests conflict. Is clear and open to clients, ensures that mutual expectations are clearly formulated, evaluates client satisfaction and draws the consequences from these evaluations. Visits clients regularly, even if there is no specific reason to do so. Builds longterm relationships of trust with clients, based on expertise and a deep insight into the added value for the client. Is conscious of stewardship Makes the best possible use of the available resources. Draws up the budgets and/or ensures that the budgets are respected. Develops sustainable client products. Is honest and reliable, transparent and open. Shows respect. Reports status and performance of Projects and Programs to Portfolio Boards, Stakeholders and Project Teams. Management of the project portfolio, preparation of Regional and Global Portfolio Board meeting content. Reports to: Manager Business Development - 4

5 Insight and overview Analyses and has an overview of the whole, reduces complexity and provides well-considered solution guidelines. Is capable of putting matters in a broader perspective and of making connections Has insight into what is required to achieved desired objectives Distinguishes between central and peripheral issues, quickly gets to the core of the matter Provides structure in complex situations or problems Planning & Organisation Plans, coordinates and direct various kinds of activities, both for himself and for others. Works out systems or procedures that make it easier to achieve the goals. Apply size-appropriate Project Methodology, Project Tools and Change Processes. Evolve current processes and tools to keep in line with industry best practices Measurement of performance of Project and Program delivery (time, cost, quality). Record, analyze, and disseminate lessons learned. Recommend improvements to project, program and business processes (continuous improvement). Agile adaptation to organizational change. Sensitivity to the organisation Acts within the context of the organisation, taking account of the company's various roles and interests. Reports to: Manager Business Development - 5