IAS Portal Staff User Guide

Transcription

1 IAS Portal Staff User Guide Division of Information Technology February 2016

2 Contents Document Management History... 3 Navigating This Guide... 4 Introduction... 4 Getting Started... 4 Using the IAS Portal... 4 Summary Tab... 4 Quota Tab... 6 Usage History Tab... 6 Session History Tab... 7 Audit History Tab... 8 Access Level Tab... 8 Further Assistance... 8

3 Document Management History Version Date Author Comments 2.0 8/2/2016 Tim Brown, Communications Technology Team Updates to access levels

4 Navigating This Guide The Guide is broken into sections describing the various tabs available on the portal and their function Introduction The Internet Access System (IAS) user portal provides a means by which users can view information about their Internet usage and access levels. The portal provides access to the following: Past 30 days usage summary Information on current active Internet sessions Detailed and historical reporting on usage Historical reporting on user access sessions Current access level information Getting Started The portal can be access by using a web browser and going to ias.csu.edu.au Using the IAS Portal The portal provides this information on a number of different tabs including: Summary Quota Usage History Session History Audit History Access Level The function and usage for each tab is explained on the following pages. Summary Tab Login Detail This page shows basic user summary information, including your name, username, access level and role (Staff/Student). It gives information on your quota allocation and a graph showing your usage for the month.

5 Current Sessions The lower section of the page shows a user s active Internet login sessions. This shows the IP address of the session, the machine (host) name if available and when the session started. It will also tell you the type of session it is (see below for session type descriptions). Session Type AD Integration Dot 1x Web Description This session has been authenticated through the IA client running on a staff machine This session has been authenticated through the use of your wireless username and password This session has been authenticated through the user entering their username and password in the Web Authentication page

6 Quota Tab This tab is for student use only. Staff members do not have a quota restriction at this time. Staff will show up as In Quota (Unlimited). Usage History Tab This tab allows you to select a period in time and review your usage history for that period. You can select day, month, and year options and then select the appropriate day, month and year to display. The middle portion of this tab shows your traffic by protocol, giving you a breakdown of the types of traffic that make up your usage for the selected reporting period. The lower portion of this tab shows a list of the larger files you have downloaded during the selected reporting period.

7 Session History Tab This tab allows reporting on your login sessions. You can select a time period using the date range drop down and further refine this using the start and end date dropdowns. Very specific queries can be made by also using the hostname and IP address filter fields if this information is known.

8 Audit History Tab This tab enables reporting on audit events that relate to a user (e.g. the addition of quota, or changes to subscriber type). Others common audit types show if a user has gone over their quota or been disabled for some reason. If an audit type does not show any detail for you then you have not had an audit record of that type generated (i.e. you have not done anything to generate that type of audit record). Almost all audit type records will not apply to staff. Access Level Tab This tab enables a user to change the level of access they have to/from the Internet. The options available vary between staff and students. Note: all staff have a standard level of Internet access applied to their CSU owned computing device/s. This cannot be changed. Standard access allows staff to connect to all Internet services (both known and unknown) but any connections back that are not related to your web browsing will be denied. Staff will not be able to host services (such as web pages) and have them accessible from the Internet under the standard access level. Additionally, some Internet services are ALWAYS blocked for security policy reasons. These services are NOT available on ANY access level or by request. CSU also recommends you have anti-virus software and Internet security/firewall software on your device to protect you from unsolicited access from the Internet. Further Assistance Contact for IT Service Desk for further information.