Removing barriers to Cloud Computing in Europe Open Workshop
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1 Removing barriers to Cloud Computing in Europe Open Workshop SMART 2011/ Open workshop By David Bradshaw, Gabriella Cattaneo, Giuliana Folco, IDC Thursday May 10, Brussels Copyright IDC. Reproduction is forbidden unless authorized. All rights reserved.
2 Main Goals of the Study To contribute to the development and implementation of the European Cloud Computing Strategy through: The quali-quantitative analysis of the current and expected demand for cloud computing in Europe; The analysis of the main barriers to take up of cloud computing by industry and consumers, focusing on the main policy and regulatory issues affecting demand; The production of recommendations for European policies and regulatory framework updates in order to accelerate the take up of cloud computing. May-12 2
3 Workshop Agenda - Morning Session Registration and welcome coffee 10:00 Opening & Welcome - Gabriella Cattaneo, IDC Keynote message: The European Cloud Computing Strategy - Ken Ducatel, Head of Unit Software and Service architectures, European Commission, DG Information Society 10:15 Keynote Presentation - The demand of Cloud Computing in Europe: drivers, barriers, market estimates - David Bradshaw and Giuliana Folco, IDC Discussant: Lorenzo Valeri, Scientific Manager of LUISS university Government school, Rome Coffee Break Panel discussion on Barriers: Chairman David Bradshaw, IDC François Depoortere, CIO, Ircem Ian Winham, Executive Vice President & Chief Financial Officer, Ricoh Europe Lorenzo Valeri, scientific manager of LUISS University Government School, Rome Q&A and open discussion LUNCH - Participants survey: short closed questionnaire May-12 3
4 Workshop Agenda - Afternoon Session 14:00 Removing barriers to Cloud Computing: Potential solutions and potential impacts on growth in 2020 scenarios - Giuliana Folco, IDC Results of participants survey Gabriella Cattaneo, IDC Panel discussion on Recommendations: Chairman Gabriella Cattaneo, IDC 14:45 Peter Hagedoorn, secretary general, Eric Henault, Network coordinator, EuroCIO Hugo de Juan Jordán, PIN-SME, Zoltán Bellák VP Eurocloud, President Eurocloud Hungary Q&A and open discussion Concluding remarks by Annalisa Bogliolo, policy officer, European Commission, DG INFSO End workshop May-12 4
5 Brief Questionnaire of Participants Closed questionnaire in your transparent folder to be compiled at the end of the morning session 1 st question: Which barriers most restrict the adoption or increased usage of Cloud computing in Europe? 2 nd question: Which actions should be taken by the EC to promote the adoption and cloud computing usage in Europe? You have up to 5 votes: please vote for the 5 most relevant barriers and the 5 most relevant actions by marking the box near to it You don t have to use all your votes; you can use more than one vote for a single barrier / action; do NOT vote for more than 5 please give back to Marcello Bardellini May-12 5
6 Most Relevant Barriers Legal Jurisdiction Security& data protection Trust Data Access and Portability Data location Local support Change control Ownership of customization Evaluation of Usefulness Slow Internet Connection Local language 2 2 Tax incentives 0 BARRIERS May-12 6
7 Most Relevant Actions Legal Jurisdiction Security& data protection Trust Data Access and Portability Data location Local support Change control Ownership of customization Evaluation of Usefulness Slow Internet Connection Local language 2 2 Tax incentives 0 BARRIERS May-12 7
8 Brief Questionnaire of Participants Closed questionnaire in your transparent folder to be compiled at the end of the morning session 1 st question: Which barriers most restrict the adoption or increased usage of Cloud computing in Europe? 2 nd question: Which actions should be taken by the EC to promote the adoption and cloud computing usage in Europe? You have up to 5 votes: please vote for the 5 most relevant barriers and the 5 most relevant actions by marking the box near to it You don t have to use all your votes; you can use more than one vote for a single barrier / action; do NOT vote for more than 5 May-12 8
9 Next Steps Summarize discussion results in workshop report Feed into and complete report on Analysis of Barriers Final report with recommendations due in June Presentation at Cloud workshop Digital Agenda Assembly (June 21) IDC May-12 9
10 Barriers remaining in the No Intervention Scenario Regulatory Barriers Legal Jurisdiction and data location: no clarifying regulation, continuing uncertainty Security and Data protection: no harmonized regulation across the EU, no clear rules (or certification) of cloud vendors Trustworthiness: no vendors certification or other provisions helping users to select trustworthy service providers Market Regulation Data access and Portability: no guarantees for users because of lack of standardization, interoperability, overall market rules Market Conditions Local support, local language, slow Internet connections, demand for tax incentives to adopt: concern expected to lessen in time IDC May-12 10
11 Recommended Actions and Discussion points I Regulatory Framework Harmonize the regulatory framework across the EU for data protection, privacy protection But will it be possible to reconcile 27 Data protection approaches? Clarify uncertainties about data jurisdiction: the EU cannot leave cloud vendors and users alone in the globalized scenario Fostering EU-wide standardization and interoperability of cloud and cloud services how to deal with the current fragmented standard scenario? Data Portability : to what extent should it be guaranteed and/or supported by norms? May-12 11
12 Recommended Actions and Discussion points II Market conditions Develop conditions to insure cloud vendors accountability by Providing clear rules about liability and accountability about security breaches and compliance with relevant regulation Develop standardized contracts Options: security certifications of vendors, certifications for the government sector...self-certification or quality labels? Developing the business case for clouds is probably more relevant than it appears May-12 12
13 Recommended Actions and Discussion points III Tax incentives: is there a need to provide any? Switching from capital to service expenditure is discouraged by current fiscal rules particularly in the public sector. How relevant is this problem and should the EC do something about it? Should the cloud strategy refer to or contribute to the development of broadband infrastructures and regional infrastructures in order to improve connectivity? SMEs and Clouds Should the EC foresee specific incentives for SMEs to adopt cloud? Of which kind? May-12 13
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