Review of the Concept of Career Services in Estonia. Report. Dr. Raimo Vuorinen and Dr. Tibor Bors Borbély-Pecze 31 August 2012

Transcription

1 I. Ratinale Review f the Cncept f Career Services in Estnia Reprt Dr. Raim Vurinen and Dr. Tibr Brs Brbély-Pecze 31 August Since the beginning f the year 2012 as a crss-ministerial initiative Estnia has been preparing a draft strategy n Career Services fr the develpment perid. The prcess led by Fundatin Innve. Innve has currently respnsibilities fr the delivering and tendering sme element f the Eurpean Scial Fund (ESF) measures in Estnia cncerning lifelng learning and guidance. The natinal develpments during the last ten years, since the last ETF cuntry reprt ( ), lk significant. It represents a unique Eurpean case f cnsistent plicy develpment prcess n natinal, cunty, and als institutinal levels. 2. The current draft cncept paper n the next decade career services cncept has been prepared by a natinal expert grup linked t the wrk f the natinal guidance frum. The paper is very ambitius, cnsistent and up-t-date with strng references t the Eurpean level key initiatives. Our invlvement as shrt-term internatinal experts included a three day-lng field visit and the review f the draft cncept paper but did nt cver a full verview f the natinal lifelng guidance system elements. II. Plicy backgrund 3. Estnia has been participating in the wrk f the Eurpean Lifelng Guidance Plicy Netwrk since the beginning in 2007 and a natinal expert was invlved in the wrk f the Eurpean Cmmissin Lifelng Guidance Expert Grup initiatives in The staff f Innve has been develping a slid understanding f the Eurpean lifelng guidance plicy prcesses and initiatives and applying relevant elements f this knwledge t natinal develpments. The fundatin wrks under the educatin administratin. 4. As part f the Eurpean Semester prcess the current Natinal Refrm Prgramme (NRP) called Estnia 2020 can be als seen as an internal gvernmental refrm prgramme fr the cuntry. This dcument refers individual jb search supprt (NRP 2012 p. 22.) and describes the rle f career guidance services. Within the labur administratin career educatin is nt explicitly mentined in the prgramme. 1

2 5. Tw ministries since 2008 Ministry f Educatin and Research and Ministry f Scial Affairs have a signed agreement n the implementatin f the natinal career guidance system. The jint actin was based n the fllwing findings; - lack f prfessinals, - huge variety f the prviders. 6. The Cncept paper starts with a very strng natinal plicy statement: The analysis f the career services 1 cnducted in 2011 names the biggest prblematic areas as being prgram-based and eclectic funding, lack f career service prviders and resulting big wrk lad, lack f career guidance fr wrkers and the pr accessibility and crdinatin f service in rural areas. The need fr career service cntinues t be imprtant 61% f peple f wrking age, apprximately 550,000 peple, are planning changes related t wrk r studies in their freseeable future. 7. The career services Cncept paper prpses fur strategic gals; Strategic gal N 1: the peple f Estnia are aware f the career services that supprt their acquisitin f career management skills. Strategic gal N 2: The c-peratin between state institutins, career guidance suppliers and prviders is wrking, the rles are defined and adhere t the needs f the target grups Strategic gal N 3: Career services are available t the entire ppulatin, pririty target grups receive mre attentin and a sufficient number f career specialists is ensured in all cunties in accrdance with the needs f the target grups Strategic gal N 4: Quality career services, develpment f a quality management system n the basis f research and feedback 8. A natinal cnsultatin n the Cncept paper was carried ut in June Parallel with this Innve invited Dr. Raim Vurinen (Finland) and Dr. Tibr Brs Brbély- Pecze (Hungary) fr an internatinal cperative verview f the draft strategy. Interviews were rganised at the first week f July (list f the interviews is in the annex) and the final reprt was delivered until the end f August The 1.5 yearlng prcess will be clsed with a natinal clsing cnference is planned fr 22 nd f Nvember 2012 as a launching event f the new natinal strategy. The fllwing chapter summarises the key findings during the interviews. The findings are categrised in accrdance the fur Strategic gals presented in the Cncept paper. 1 Career services system study, University f Tartu Centre fr Applied Research,

3 III. Key elements f the current Estnian situatin cncerning the pssible implementatin f the new strategy Strategic gal N 1: The peple f Estnia are aware f the career services that supprt their acquisitin f career management skills. 9. The survey f career service system cnducted in 2011 highlighted that residents general awareness f different career service prviders and career inf surces is relatively lw. The internal view abut the rle f the 17 yuth reginal guidance centres frm a prfessinal viewpint is that guidance as a tpic is very new fr the whle sciety especially if a service as the new centres are s pen fr yuth at all stage f their life. Mst f the clients are seeking fr direct advice nt guidance. It seems that there is als a strng generatinal gap cncerning the use f guidance services althugh 81% f the Estnian can mentin institutes (mainly the PES) where they can g fr career advise the lder generatin nt get t use ask r receive this type f help. Their scialisatin ges back the scialist time in the Sviet Unin where career was directly suggested and nt chsen neither cnstructed. 10. In Higher educatin are using nline infrmatin resurces and visit student services. Hwever they d nt always recgnize that they are using career services as such. Strategic gal N 2: The c-peratin between state institutins, career guidance suppliers and prviders is wrking, the rles are defined and adhere t the needs f the target grups 11. Career services in Estnia are supprted by the Ministry f Educatin and Research (MER) and the Ministry f Scial Affairs (MSA) as well as the Estnian Unemplyment Insurance Fund (UIF). Fr the purpse f develping career services, a c-peratin agreement has been signed between MER and MSA fr the perid, giving a crdinating rle t the Innve. These parties and their rles in the career service system are presented in the Cncept paper Lifelng guidance is a transversal plicy area fr the Ministry f Educatin and Research, the Ministry f Scial Affairs and the Ministry f Ecnmic Affairs and Cmmunicatins. On the natinal level Innve (Natinal Resurce Centre fr Guidance) has a crdinating rle in the develpment f the natinal services. The Estnian Unemplyment Insurance Fund (UIF) has bth a c-rdinating and a service prvider rle. Since 2010 The Natinal Frum fr Career Services has an advisry rle with representatives frm bth service prviders and plicy makers. The Cncept paper presents a mdel hw t link all the parties in a cnsistent system with Strategic planning, Service develpment and actual Service prvisin. 12. Within the Ministry f Educatin and Research (Tartu) the prtfli f the ministry is the whle educatin system, languages, yuth and research plicies. It des nt have a department n guidance as the ministry understand this issue as a hrizntal task. The c-rding rle within the ministry has been given t the department f Yuth Affairs. The integrated career services are an issue within the ministry since The ministry sees Innve as a natinal methdlgical centre n yuth guidance but nw it is restricted mainly fr budget allcatin because f the mixed lcal mdels. 3

4 13. Innve was funded (in 2003) by the Ministry f Educatin and Research but currently it exists as a fundatin. The rganizatin was set up in 1995 after independency riginally fr needs f the VET sectr. Currently members f Innve Supervisry Bard are frm Ministry f Educatin and Research, Ministry f Ecnmic Affairs and Cmmunicatins, Ministry f Finance, Ministry f Scial Affairs and frm The Parliament f Estnia. All tgether the Bard has seven members. The ther leading bdy f the fundatin is the Management Bard with fur members. Since 1 st August Natinal Examinatin and Qualificatin Centre jined Fundatin Innve. At the mment Innve is als respnsible fr the implementatin f the new natinal curriculum and in-service training f the teachers bth fr general educatin and VET. a. Cncerning guidance Innve has three main rles a) develping natinal plicy in the field f guidance b) implementing the plicies by cmmissining ESF measures and c) delivering guidance services. Innve has been develping a natinal career guidance plicy plan with a mandate frm the natinal guidance frum fr which Innve hlds the secretariat. b. After the merger f the tw natinal ffices at Innve, there are tw strands in the field f guidance: career services (career educatin, career infrmatin prvisin and career cunselling) and cunselling fr special needs (speech therapy, psychlgical, special pedaggical and sci-pedaggical cunselling) c. After the merger f the tw natinal ffices at Innve it has a strng department with 17 peple dedicated fr guidance. Fr Career Guidance Innve has a unit called Natinal Resurce Centre fr Guidance. In its prtfli this unit has als respnsibilities in relatin the Eurpean prjects such as Eur Guidance, ELGPN and Erasmus NICE netwrk. d. Innve has perceived a strng natinal rle as a plicy develper and implementing bdy by replacing the fragmented wrk f ministries which is lcated in different ministries. The Natinal Resurce Centre fr Guidance has ended up in a situatin with a big amunt f external expectatins but nt necessarily enugh staff members. 14. The career guidance budget f Innve is arund 1.1 millin EUR yearly frm the ESF and EUR frm the Ministry f Educatin and Research. The ratin f EU vs. natinal budget is arund 60:40- including the cmpulsry natinal c-payment fr the ESF (15%). 15. Accrding the current agreement (since 2008) between the Ministry f Scial Affairs and the Ministry f Educatin and Research after 2013 state budget shuld be available fr career guidance but n strng signs are visible fr this. Althugh EU funding (ESF mainly) is still mre reachable and reliable than natinal funding. The current idea is t further develp the services and make ESF available again. One pssible way is t develp services fr adults. 16. Representative f the Ministry f Scial Affairs (MSA) wuld like t see a mre structured share f the wrk at the lcal, reginal levels between the educatinal and labur administratins. The Public Emplyment Services (PES ffices) are functining under Estnian Unemplyment Insurance Fund. These ffices are mainly available 4

5 fr registered unemplyed and emplyees are n the lay-ff list. Career infrmatin rms are available fr every citizen. 5.9% f registered (~ cunselling, ~ career infrmatin) unemplyed receive career services per a year. 17. The Estnian Unemplyment Insurance Fund (UIF) became independent frm the Ministry f Scial Affairs since May UIF has a supervisry cuncil including the 2 members frm the Ministry f Scial Affairs and the Ministry f Ecnmic Affairs and Cmmunicatins, 2 members frm trade unins and 2 members frm the emplyers side. Under the cuncil there is an Executive bard f with 3 members. In the UIF head ffice tw peple are respnsible fr career infrmatin and cunselling. LLG is included in tw items ut f the 27 active measures. Accrding the unemplyment act and edicts the UIF can set up labur market prgrammes independently. UIF stared t set up the career infrmatin rms in 2010 using the Eurpean Scial Funds. Currently the services are part f the unemplyment insurance law. The main part f the UIF budget is derived frm the unemplyment insurance fund. 18. In Estnia there are 230 lcal authrities and the PES sectr has 15 reginal ffices. At the big cities (Tallinn, Tartu, Narva) the crdinatin f career services is mre r less slved but it is lacking at the rural areas. PES has its wn quality manual fr guidance services, but it was nt harmnised with the Innve manual. 19. Accrding the labur administratin the 17 yuth centres d nt have a clear task and the same level f quality because f the five different funding mdels and the lcal needs. The centres ffer different services and these are nt standardised (they ffer nt nly career guidance but scial wrk etc.). The lcal partners have tw different ideas whether t ffer career guidance and career infrmatin in different centres r t develp cherent ne-stp-centre with all key services under ne rf. In sme cases yuth centres are part f VET (e.g. Tartu) where they have interest fr VET enrlment as well. 20. The jint agreement between the ministries n the natinal LLG plicy is unique and is abve the structural sils. The decisin making prcesses in relatin t LLG plicy develpment are at the natinal level and the challenge is hw t implement jintly agreed gals thrugh different structures. S far it is a questin whether the cncept paper will have real pwer at the reginal levels. The idea f current draft paper cme frm Innve and was cmmissined by the natinal guidance frum. A lng term strategy is t get all the different types f reginal centres invlved in the implementatin f the cncept paper. Otherwise there is a danger that the previusly parallel LLG plicy develpments within different ministries maintain the reginal fragmented services. 21. Cncerning the new Natinal Cre Curriculum (2010) the changes with the financing mechanism f schl is an pen issue. Accrding the plans lcal gvernments will get the wages frm the central gvernment but they have t maintain the buildings. Lcal gvernment will get the cumulated wage f the teachers based n the number f pupils enrl in the lcal schl. Lcal gvernment will have a chance t ffer higher wages fr the teachers if they can save mney. Because f the financial mechanism 5

6 lcal gvernment will have the financial interest t prevent drputs. Accrding the current plans f the Ministry f Educatin and Research the minimal staff standards fr schl will be ablished and there will be nly natinal minimal standards fr wage bargaining f the teachers. 22. The funding mechanisms in educatin imply that the rle f career educatin will be dependent n lcal structures unless it will be a cmpulsry subject fr pupils. In secndary level the funding mechanisms generate a cnflict f interest in defining the gals fr the services. If the funding is cnnected with the number f students there is a temptatin t market lcal training prvisin t students in the phases f transitin between different levels f educatin. Strategic gal N 3: Career services are available t the entire ppulatin, pririty target grups receive mre attentin and a sufficient number f career specialists is ensured in all cunties in accrdance with the needs f the target grups 23. Between the age f 7 and 26 there are Estnian yung peple ( in schls between grade 1 and 9-primary, and in the secndary level). Mst f them have n access t career educatin. The drp-ut figures are 700 pupil yearly in the primary and 2500 in the secndary level. After early drput there is n mnitring system. In general there are reginal differences in access t career services and the biggest gap is in the Eastern part f Estnia. 24. At reginal levels there are fur different types f guidance centres (15+Tallin) cncerning different elements f guidance. a. centres fr yuth (Ministry f Educatin and Research) b. centres fr entrepreneurship (Ministry f Ecnmic Affairs and Cmmunicatins) c. centres fr special needs (Ministry f Educatin and Research) d. PES career infrmatin rms and cunselling services (Ministry f Scial Affairs, Natinal Unemplyment Insurance Fund) yuth career guidance centres receive their funding frm the ESF, supervised by Innve. 50%-100% f their budget is still cme frm ESF. Apprximately 2/3 f the fund cmes frm ESF 1/3 frm natinal resurces (MER, lcal authrities). These centres are available fr users under the age f 26. Adult ppulatin is nly partly cvered. PES ffices have nw infrmatin rms but the Unemplyment Insurance Fund still mainly cncentrates n unemplyed. It was agreed at natinal level that pririty grups (vulnerable grups) have t receive the services free f charge but ther can be charged. At lcal/ reginal level the share f the wrk is nt clear between the PES ffices and yuth centres. A lng term gal is t supprt the develpment f the reginal centres by using a cmmn mdel f lcal services in accrdance with the Rajaleidja brand. 26. The current natinal guidance system makes distinctin n three prfessinal levels and tasks, a. Career crdinatrs are in schls, but emplying them is nt cmpulsry fr the schls. Thus less than 25% f the schls have crdinatrs. 6

7 b. Career infrmatin prviders have a prfile which is mre based n pedaggical apprach. This prfile refers t a wide variety f prfessinals (teachers, scial pedaggists, IT staff with MSc partly specialised fr career infrmatin) c. Career cunsellrs are mainly psychlgists Based n the Innve internal reprt all tgether there are 200 practitiners at the natinal level (95 crdinatrs, 46 career infrmatin prviders and 67 cunsellrs). The lcal cperatin between the PES 15 ffices, Innve yuth centres and the universities career centres is very ad hc. 27. Based n the current Natinal Cre Curriculum career educatin is ne f the hrizntal (crss-curricula) elements ut f the 8 parallel elements is hasn t gt real effect. Teachers are verscheduled and nt prperly trained t deliver career educatin. The schls have different perceptins f the educatin in schl settings. At the lcal level the city gvernments wuld like career educatin prvided nly in general schls and the vcatinal schls perceive the rle f guidance mainly as marketing f their educatin. 28. Currently 26 schls are pilting career educatin with additinal funding frm ESF. Fr the rest f the schls neither funding and trained staff nr time within the schl life is available. Accrding the current act n public educatin nly 2 hurs f career educatin is cmpulsry at grades 9 and Schls included in the current pilt prject f career educatin have 0.2% yearly wrk lad paid fr career crdinatin. Career crdinatrs rganise career fairs, d signpsting t yuth centres, rganise cmpany visits. Very ften if schls decide t intrduce career educatin as an ptinal subject and lcal yuth centres r PES centres are cntacted t d the wrk. Teachers shuld have MA/Sc but career educatin is nt a cmpulsry part f the teachers training. 30. At the mment 6 VET schls have been pilting the pssible crss-curriculum implementatin f career educatin. Accrding the idea f the Ministry f Educatin and Research all 38 VET schls will have ne career crdinatr frm Prfessinal Vcatinal and Educatinal Training (VET) as active labur market plicy measures d nt usually cntain Career Management Skills (CMS) develpment training. a. Labur administratin share the view f educatinal administratin n the tw different jb prfile f the career guidance practitiners (infrmatin, cunselling) b. Ministry f Scial Affairs des nt see preventin as a current pririty because f the crisis and limited resurces. c. Nt the UIF but the Ministry f Ecnmic Affairs and Cmmunicatins is respnsible fr 5 year labur market prgnsis. 32. A new jint initiative f the labur and educatin administratins t draft a jint measure fr n yuth unemplyment. This might include guidance as a 7

8 preventive tl fr early drput. At the mment n decisin is made yet t link it with the new career cncept framewrk. 33. The main custmer grups f the UIF (PES) are unemplyed but career infrmatin rms are pen fr all adults. UIF ffers ne day jb search wrkshps max f 15 peple in grups, jb club is als part f the services. These services are available fr everybdy nt nly registered. The UIF has 22 career cunsellrs and 15 career infrmatin prviders all tgether. UIF uses the website f Innve and als a website f a private prvider. Sme f the jb clubs are utsurced and emplyability skills develpment is part f the labur market training. Nwadays the UIF has the biggest database n vacancies the public pinin has been changing rapidly in the last 5 years and getting mre psitive. 34. Career Services exist in 9 universities, but the level f the services varies. University f Tartu has a student guidance department with three practitiners fr students. Since 2011 the centre ffers curses fr n career educatin with three main cntent areas: a) career management with e-learning tls; b) study skills fr higher educatin and c) assertive behaviur. The prgramme is pen mainly fr freshmen. Each grup is abut members. A career bk was translated fr this purpse and the university library has 300 cpies f them. A new student centre will pen next year jintly with the yuth guidance centre. The higher educatin institutins have a jint prtal and the training materials were develped jintly. Accrding the accreditatin prcess f the universities e-prtfli shuld be available fr the students. 35. Adults have free access t the career infrmatin rms (in PES) als t the Jb Club r ne day wrkshp but nt fr in-depth career cunselling. Yuth Career Infrmatin Centres wuld be als pen fr adults the share f the tasks was nt discussed s far. 36. The use f technlgy in guidance has been emerging during the last decade with a strng supprt f Innve. The natinal LLG website (Rajaleidja) is the main surce f career infrmatin and resurces. It has separate sectins fr yuth, adults and als prfessinals. Hwever, this natinal service is nt a virtual ne-stp-shp there are still gaps n educatinal infrmatin in relatin t Higher educatin and Adult educatin. The Innve has prvided additinal targeted training in the use f technlgy (especially Rajaleidja) fr the career practitiner in reginal centres. 37. In the future a natinal plan is t test ut new internal sftware fr the 17 yuth guidance centres with a functin t fllw up f the client educatinal pathways fr further evaluatin. 38. The lack f trained staff is a strng bttleneck effect in Estnia and the teachers d nt have apprpriate training fr career educatin. A pssible way imprve the situatin is t start with the training f the career cunsellrs. 39. University f Tartu ffers 4 ECTS at BA level at the field f psychlgy the same is true fr the University f Tallinn, at MA level n special guidance curses. Innve 8

9 ffers 9 ECTS fr the already hired staff. 9 ECTS is divided 6 ECTS general and 2-2 fr cunsellrs and fr infrmatin prviders. 40. Because f the negative demgraphic prgnsis (Estnia will lse citizens in the future) less teacher will be needed in the future. One ptin wuld be t examine the idea hw t retrain them fr career educatin r fr career crdinatin. A lng term gal wuld be t develp a specific Master degree prgramme fr career prfessinals. Strategic gal N 4: Quality career services, develpment f a quality management system n the basis f research and feedback 41. A natinal quality assurance system wuld be welcmed t guarantee the end-users rights fr access and the quality f services. The challenge is that Innve has a quality manual fr the 17 yuth centres but it is nt use fr PES neither by private prviders. The basic gals and the settings are in cmmn but the services are perceived different due t the differences amng the client grups. Fr the future it shuld be cmpulsry fr thse wh will receive public funding. 42. Estnian private prviders ffer individual guidance sessins fr emplyed peple as well as caching. There is n fficial registratin f the cmpanies, the prfiles r the number f yearly activities. 43. UIF has internal manual f career cunselling and infrmatin services. Currently UIF has been setting up quality standards fr labur market services but career guidance is nt amng the first measures t get standards. At the mment UIF evaluates the satisfactry rate f all clients by a sample f respnses. Additinal element f the survey is the feedback part n the services. A regular mnitring accrding the different ALMPs is part f the yearly wrk prgramme. Since 2011 the UIF als set up lcal targets fr the ffices. UIF has an internal statistical department. This department analyses the ALMPs with ne r tw in-depth reviews every year. 44. The UIF has develped a mdel t dcument the guidance prcesses. This includes summaries f actin plans and practitiners respnses t the individuals. A peer review prcess has been develped t cnduct an analysis f the dcumentatin and t prvide feedback t the cunsellrs in the light f agreed criteria. 45. In Estnia there is a natinal database exists n scial security and taxatin. UIF has an access t this database and uses it fr LMI purpses. This system is nt linked with the career guidance website f Innve. Anther pssible way fr the future use f the natinal database culd be t rganise the wrk f the different service prviders within the different sectrs. Within the PES netwrk persnal case descriptin f the clients are available n the system. UIF management tries t increase the level f these descriptins thrugh regular wrkshps. The management suggests the update f the custmers prfile at least twice a year. 9

10 46. The fur strategic gals f the Cncept paper have almst 20 indicatrs and mst f them are perfrmance indicatrs n real impact measurement are included at the mment. The impact measurement tls culd be further develped with internatinal cperatin (e.g. Skills Develpment Sctland, Career Wales) taking int accunt the natinal cntext f Estnia. IV. A wrkshp with key natinal stakehlders 47. The three-day interview sessins were cmplemented by a wrkshp with the key natinal stake hlders. The aims f the meeting were a) t get feedback f the draft findings f the visit and b) ask fr reflectins t the final reprt. The wrkshp had 12 participants representing the different sectrs and levels f natinal and lcal gvernment as well as civic partners f the natinal guidance frum (yuth, practitiners). Scial partners (trade unins, chambers and emplyers assciatins) were cnnected thrugh . Based n the fcus grup discussin accrding the fur strategic gals the fllwing cmments emerged: Strategic gal N 1: the peple f Estnia are aware f the career services that supprt their acquisitin f career management skills. The Estnian definitin n CMS nt really widely implemented in spite f the fact that the natinal frum has wrked ne year with it Students in schls d nt have an image f a career cunsellr r career educatin s it is hard t measure the awareness f these services Instead f asking the students f their pinin f the services it wuld be imprtant t ask them abut the expected persnal utcmes (An ptinal way t link the future implementatin f the natinal LLG services with the PISA 2012, 2015 surveys career educatin part.) Strategic gal N 2: The c-peratin between state institutins, career service suppliers and prviders is wrking, the rles are defined and adhere t the needs f the target grups It wuld be imprtant t prmte measures at cunty level t help the users t distinguish different prfiles f the different guidance prviders and prfessinals In the develpment prgramme it might be helpful t designate ne cunty with a pilt f the hrizntal and crss-institutinal career services delivery. Innve ffers already summer schls fr all guidance prviders but this type f jint in-service training prgrammes culd be enhanced in rder t prmte the awareness and understanding f the different prfessinals in different sectrs. The invlvement f the Ministry f Ecnmy and Cmmunicatin at natinal level as a lbbying pwer lks imprtant. The rle f Ministry f Finance in the LLG plicy culd be examined as well because it is in charge fr the state budget but als fr the allcatin f the ESF

11 11

12 Strategic gal N 3: Career services are available t the entire ppulatin, pririty target grups receive mre attentin and a sufficient number f career specialists is ensured in all cunties in accrdance with the needs f the target grups At the schls level the current regulatin in 2 hurs yearly career infrmatin is nt sufficient. Teacher s training and in-services cntinuus prfessinal develpment play significant part in imprving the verall career educatin in Estnia. 15 cunty level as part f the central administratin culd be develped further, fr example mbile guidance units culd be mre helpful 10% f the ppulatin has n IT literacy s there is a need fr individual facet-face services as well The needs f the ppulatin shuld be analysed. This evidence shuld be used in defining jintly agreed pririties and the budgets f the three ministries and ESF measures. Strategic gal N 4: Quality career services, develpment f a quality management system n the basis f research and feedback The current labur market prgnses cannt be slely used fr career guidance where the scpe is 5-10 years ahead r mre At the hrizntal plicy level the different service prvider shuld develp a cmmn understanding n LLG related interventins and activities it can serve as a further standing pint fr a natinal database develpment n LLG Withut the current figures n the natinal LLG prvisin (number f places, structure f staff, equipments, etc.) will be hard t prvide relevant data fr the end f the prgramme perid in 2020 and fr the interim evaluatins 12

13 V. Recmmendatins 48. Based n the three day-lng study visit and the prir desk research we are recmmending the fllwings fr the further drafting prcess f the cncept paper. Sme f the prpsed actins can be carried ut natinally. In sme cases the prpsed actins are related t parallel lifelng guidance practice and plicy develpment in ther Eurpean Unin Member States and it might be helpful t elabrate these prpsal with relevant partners f Eurpean level Netwrks (such as ELGPN and Eurguidance) r with ther transnatinal prjects. These recmmendatins cmplement the success factrs f the strategy which are identified in the Cncept Nte. Strategic gal N 1: the peple f Estnia are aware f the career services that supprt their acquisitin f career management skills 49. This strategic gal is relevant when the resident s general awareness f different career service prviders and career infrmatin surces is relative lw as the recent natinal study in 2011 revealed. Hwever, in additin t marketing the services as such an emphasis in the awareness raising culd be the learning utcmes f lifelng guidance t the Estnian citizens. This culd be linked t the develpment f the lifelng Career Management Skills f the citizens. The awareness raising f the citizens wuld: a. help the citizens t identify relevant guidance services and tls t meet their needs b. have access t these services and mbilise relevant resurces t build and manage their wn careers c. design their wn learning and wrking pathways thrugh the lifetime which wuld als assist t the flexibility f the labur market and educatin systems d. enhance the citizens invlvement in the design, use and evaluatin the guidance services in accrdance as ne f the quality criteria (ELGPN 2012) f the natinal services 50. In the case the awareness raising is cnnected t natinal cre curricula develpment, a natinal framewrk fr CMS beynd the schling age cvering adult as well wuld be a relevant gal and supprt the implementatin f ther measures. 51. Innve as a natinal prvider culd be engaged mre n plicy evaluatin, gather date n ecnmic and scial utcmes. These reprts can be use fr natinal discussin n the further develpment f career guidance services. The prmtin f the ecnmic and scial utcmes f the career services shuld be targeted als t lcal plicy makers, if the actual service delivery is cnnected t lcal decisinmaking prcesses. 13

14 Strategic gal N 2: The c-peratin between state institutins, career service suppliers and prviders is wrking, the rles are defined and adhere t the needs f the target grups 52. Althugh the develpments run by the Innve are significant it is suggested t link the future plicy planning and implementatin f the different sectrs and sub-sectrs at the field f lifelng guidance. Fr example the future rle and develpments f the Rajaledja Centres culd be linked with career educatin curriculum develpments and teacher s cntinuus prfessinal training in the schls. 53. Sme type f task sharing between the PES ffices and yuth centres als schls and secndary educatin within the area f lifelng guidance culd help the citizens understanding n the different rles and sub-tasks f guidance, as well as a clearer brand develpment and public cmmunicatin fr the different prviders. Task sharing wuld be als linked with further service design and funding f LLG services and stakehlders. 54. At the natinal level cperatin and crdinatin culd fster a shared LLG plicy cncept develpment what can be linked with multiple funding mechanism (much mre than ESF prgramme based funding) and further, crdinated changes in the legislatin. (e.g. law n public educatin, VET, natinal cre curriculum, unemplyment, higher educatin, scial inclusin, yuth etc.) 55. As a whle it wuld be crucial t examine ways in which the sustainability prpsed actins culd be guaranteed alngside with the targeted natinal develpment prjects under the ESF prgramme. 56. The advantages f further develpment f Rajaleidja is t use new emerging technlgies in making access t career infrmatin and guidance mre feasible and creating innvative and mre diverse service delivery. Anther advantage is the impartiality f career infrmatin abut different educatinal pprtunities. Mrever, the emerging technlgy has an integrative functin by prmting the cmmunicatin, c-rdinatin and cllabratin f all related stakehlders t develp and sustain the system. The develpment f a natinal lifelng guidance prtal prvides an pprtunity t create a jintly agreed cmmn cnceptual framewrk fr lifelng guidance system and structures in Estnia. This nline mdel wuld help the reginal centres t structure their services in accrdance f the Rajaleidja brand, but als allw reginal differences in design f the centres. The cmmn structure culd be used in delivering services but als in cllecting feedback in evaluating the natinal lifelng guidance system. The interfaces fr the system culd be custmised fr the prfessinals and all user grups. Strategic gal N 3: Career services are available t the entire ppulatin, pririty target grups receive mre attentin and a sufficient number f career specialists is ensured in all cunties in accrdance with the needs f the target grups 14

15 57. The starting pint f the current plicy paper emphasis bth lifelng access fr different level f guidance services and hrizntal plicy apprach n develpment, it stated that mre than 1/3 f the whle ppulatin need guidance services. Cmparing with the very mdern strategic gal which is als in line with Eurpe 2020 pririties further wrk is needed n the natinal legislatin. If this strategic paper feed nly a ESF prgramme it will be hard t keep the develpments after the end f the prgramme. 58. The availability f guidance services als requires clear prfessinal prfile and tasksharing f the very different prfessinals (e.g. psychlgist, scial wrkers, teachers etc.). Based n the existing finding (e.g. CEDEFOP 2008 cmpetency prfile f guidance practitiners) it wuld be required t set up a natinal catalgue f LLG related cmpetencies and task thrugh the sectrs. Strategic gal N 4: Quality career services, develpment f a quality management system n the basis f research and feedback 59. Innve and UIF bth has been develping service manual fr guidance centres/ services, based n this plicy paper needs it wuld be welcmed t draft a jint, crss-sectral manual fr the service delivery. It makes the cntent and gals f the services clearer fr the end-users as well as fr the different authrities. This type f manual can serve as a cmmn platfrm fr data gathering and analysis bth at lcal and natinal levels and culd serve evidence based guidance plicy develpments. 60. Based n the set gals f the natinal plicy paper it is questined that a natinal hrizntal lifelng guidance plicy and system develpment task shuld be included t the current paper as a win-win result fr all the partners. 61. The plicy relevant LLG research culd be imprved by allcating natinal funding t studies with a special fcus n the link between career guidance and public plicy. Sustainable funding culd be allcated fr natinal research units t cnduct plicy related research r t maintain natinal cmparative data and evidence base as a lng term task frce. Anther ptin is t develp a natinal research strategy with regular cmmissining f plicy-relevant research in the fllw up f the prpsed actins in the Cncept nte r the implementatin f a natinal quality framewrk f the Lifelng guidance services. 15

16 Annex 1 Review f the Cncept f Career Services in Estnia Interviews held by Dr Raim Vurinen (FIN) and Dr Tibr Brs Brbely-Pecze (HU) Mnday, July 2 nd; Lõõtsa 4, rm 110, Tallinn 9:30 11:00 Preparatry meeting in Innve () Ms Margit Ramm, Innve, head f NRCG Fundatin Innve Ms Lea Orr, Innve, chairman f the management bard Ministry f Scial Affairs 13:00 Ms Annika Sepp, labur market department, adviser Mr Martin Medar, labur market department, head f labur market plicy Grup interview with stakehlders: 15:00 Ms Piret Jamnes, Fntes PMP, cunsellr Ms Ilna Ignatuhhina, yuth career centre, career cunsellr Tuesday, July 3 rd Ms Liina Palu, vcatinal schl, career c-rdinatr Ministry f Educatin and Research (Munga 4, Tartu) 11:00 Ms Anne Kivimäe, head f yuth affairs department Ms Ain Haller, expert f vcatinal and adult educatin department University f Tartu (Lssi 36, Tartu) 14:00 Ms Signe Repp, training expert in the university (t be cnfirmed) Ms Piret Tatunts, head f university career centre Ms Kerli Espenberg & C, centre f applied research, researchers 16

17 Wednesday, July 4 th, Lõõtsa 4, rm 110, Tallinn 11:00 Unemplyment Insurance Fund Ms Kerstin Hlland, deputy head f the services department Clsing seminar Ms Ülle Haavasaar, career c-rdinatr and head teacher frm basic schl Ms Anu Allekand, expert (preparatin f the cncept paper) Ms Annika Sepp, Ministry f Scial Affairs, labur market department, adviser Mr Martin Medar, Ministry f Scial Affairs, labur market department head f labur market plicy 14:00 Ms Kristina Orin, Innve NRCG, leading career cunselling specialist Mr Edgar Schlümmer, Estnian Yuth Wrk Centre, directr Ms Ande Magus, Innve NRCG, training specialist Ms Katrin Kreegimäe, Innve NRCG, quality specialist Representative f Tallinn City Gvernment Mr Rbert Lippin, Innve, member f Management Bard Ms Kadri Krjas, Unemplyment Insurance Fund, services department, chief specialist 17