Applications of Business Intelligence in the Federal Government

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1 Applications of Business Intelligence in the Federal Government Lee Chichester Federal Business Unit Executive IBM Business Analytics Business Analytics

2 What is Business Intelligence? A broad category of software and solutions for gathering, consolidating, analyzing, and providing access to data in a way that lets enterprise users make better business decisions. BI software solutions include software for database query and reporting, multidimensional or OLAP data analysis, data mining, and visualization. The Gartner Group, 1993

providing access to data in a way that lets enterprise users make better business decisions.

3 Maturation of Business Intelligence in Federal Government Momentum Departmental initiatives to report on data Broadening data sets Dashboards for aggregating views, developing into Scorecards Departmental becomes Enterprise (BICC, agency standardization) Business Intelligence forms the foundation for IBM Business Analytics

developing into Scorecards Departmental becomes Enterprise (BICC, agency

4 Applications in the Federal Sector Information Technology Finance Sample Functional Areas Workforce/ HR Operations/ Readiness Supply Chain Law Enforcement

5 Armament Research Development and Engineering Center Background and Challenge The U.S. Army s ARDEC manages lifecycle engineering processes for the research, development, production, field support, and demilitarization of ammunition, weapons, fire control and associated items. Access to heterogeneous data sources. Self-serve report authoring for users. Data inconsistency Benefits Cost effectiveness resulting in savings of $237.5M over 4 years. Faster time-to-production with reports taking 50% less time to create. Seamless access to three disparate enterprise data sources. Self-serve reporting for 3,500+ users. Solution IBM Cognos 8 Business Intelligence Manages 3,500 plus user requests for a greater number of reports, standard and customized. Gives executives greater security and visibility to better manage their business. Allows other departments to access reports to meet financial and planning requirements. A single view of business data across different data sources is not much to ask. A common user interface for easy one stop shopping is not a novel or unreasonable request. Mark Sauvageau, U.S. Army ARDEC

Access to heterogeneous data sources. Self-serve report authoring for users. Data inconsistency Benefits Cost effectiveness resulting in savings of $237.5M over 4 years.

6 United States Coast Guard Background and Challenge Inability to track the precise location of parts in the supply chain through the ALMIS system. Fleet wide authorized maintenance personnel would re-order items on a highpriority basis because there was no insight into the supply chain. Need to consolidate its reporting and modernize its overall IT infrastructure to be more agile and responsive to support the transformation of the organization. Benefits One cohesive data system for supply chain and logistics management. Half a million dollars saved in the first year due to improved visibility into the status of part orders. An increase in the ability to readily build and distribute reports over the Web without overtaxing IT. Solution Cognos 8 Business Intelligence Will enhance users ability to produce financial reports, and manage procurement, contractors, aviation and naval stations and depot supplies. Improves the management of operations for aviation and naval asset maintenance. "Furthermore, we ve created dashboards for operations, engineering and aeronautical fleetwide engineering, which now enable users to drill down into information for faster and smarter decision-making." Rebecca Jolley, U.S. Coast Guard ALC Migrating 60 cubes & 300 reports. 6

Need to consolidate its reporting and modernize its overall IT infrastructure to be more agile and responsive to support the transformation of the organization.

7 US Fish and Wildlife Service, Department of Interior Background and Challenge The US Fish and Wildlife Service is part of the Department of the Interior and its mission is to conserve, protect and enhance fish, wildlife, plants and their habitats. Required a solution that would allow activities to be tied to cost and strategic objectives of the US Fish and Wildlife Service. Solution Benefits Centralized, planning, budgeting, financial analysis, and financial reporting for complete alignment to the financial goals of the Department of Interior Decisions based on sound financial information, achieving solid financial performance in programs and activities. Provides a single version of the truth Financial Reporting & Management System A SAS Activity Based Costing solution with Cognos Planning and Reporting Automated collection of Performance Data to tie directly to Strategic Objectives based on Department, OMB, Presidents Management Agenda (PART) Automated delivery of Activity Based Management and Performance and Reports 7

Solution Benefits Centralized, planning, budgeting, financial analysis, and financial reporting for complete alignment to the financial goals of the Department of Interior Decisions based on sound

8 Office of Secretary of Defense - Comptroller Background and Challenge Outdated and Inaccurate information Financial data coming from multiple systems in multiple formats. Impossible for OSD-C to aggregate information to see status of funds. Static Data was delivered every 30 days in Excel and PowerPoint. Benefits Data is automated and integrated Dynamic metrics that are updated daily with Drill down to detail (i.e. GWOT Spending by Branch of service, color of money, operation) Solution Cognos 8 Business Intelligence Cognos Metrics Studio with underlying Cognos Reporting and Analysis A formal data structure (SFIS) with rollup rules Automated generation of information based on events/triggers "It is in a sense my financial sight picture. It allows me to understand on a daily basis now what my cash balances are, believe it or not that was not available to the department of that size when I walked into my job.." Former Comptroller, U.S. Department of Defense 8

Benefits Data is automated and integrated Dynamic metrics that are updated daily with Drill down to detail (i.e. GWOT Spending by Branch of service, color of money, operation) Solution Cognos 8

9 Trends in Government Analytics The Obama Administration will require agency leaders to set priorities, demonstrate progress in achieving defined goals and explain performance trends. In an attempt to break down inter- and intra-agency silos, the performance model will give cross-program and cross-agency goals at least as much attention as program-specific ones. Government Executive, May 2009 edition

In an attempt to break down inter- and intra-agency silos, the performance model will give

10 Trends in Government Analytics Recovery.gov Recovery.gov is the U.S. government s official website that provides easy access to data related to Recovery Act spending and allows for the reporting of potential fraud, waste, and abuse. Albuquerque Unified Crime Reports Online, interactive crime statistics reporting tool that allows the citizens of Albuquerque to build personalized crime reports for their specific neighborhoods, to visualize trends and patterns. U.S. OPM s FedScope This online tool allows customers to access and analyze data elements from OPM's Central Personnel Data File. Customers include Federal government agencies, researchers, the media, and the general public. DC Snow Response Reporting System A mapping tool that shows which streets in Washington have been plowed, salted or both is being heavily used today, according to several blogs, Twitter posts and Facebook updates.

Albuquerque Unified Crime Reports Online, interactive crime statistics reporting tool that allows the citizens of Albuquerque to build personalized crime reports for their specific neighborhoods, to

11 The Evolution to Business Analytics Business Intelligence Performance Management Business Analytics & Beyond

12 Thank You

The Business Value of Predictive Analytics

The Business Value of Predictive Analytics Alys Woodward Program Manager, European Business Analytics, Collaboration and Social Solutions, IDC London, UK 15 November 2011 Copyright IDC. Reproduction is