MANAGED SERVICES ON DEMAND SERVICES BACKUP AND DISASTER RECOVERY CLOUD SERVICES HARDWARE AS A SERVICE. Exceed Best

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1 MANAGED SERVICES ON DEMAND SERVICES BACKUP AND DISASTER RECOVERY CLOUD SERVICES HARDWARE AS A SERVICE Avoid the capital investment required for maintaining and replacing your technology. Our Hardware as a Service offering provides all of your IT infrastructure on premise and keeps everything up to date, fully licensed and monitored. With Ashton Technology Solutions, you can replace the fluctuating upfront costs of buying hardware with an easy, monthly operational expense. Let Ashton Technology Solutions procure and install the technology systems that will help your company grow. Services Provided: PCs Workstations Laptops Routers Switches Required licensing Hardware monitoring

2 HARDWARE AS A SERVICE Avoid the capital investment required for maintaining and replacing your technology. Our Hardware as a Service offering provides all of your IT infrastructure on premise and keeps everything up to date, fully licensed and monitored. With Ashton Technology Solutions, you can replace the fluctuating upfront costs of buying hardware with an easy, monthly operational expense. Let Ashton Technology Solutions procure and install the technology systems that will help your company grow. Services Provided: PCs Workstations Laptops Routers Switches We help your company grow. Required licensing Hardware monitoring

3 CLOUD SERVICES Our Cloud Services are flexible, cost effective and secure. With ATS Cloud Services, you will increase your company s IT agility while lowering costs. Your cloud platform is hosted at our secure, expertly managed data center. We use the latest technology and provide all the necessary licensing, allowing your business to operate quickly and efficiently. Cloud Services help you avoid costly downtime due to power outages, hardware failures and Internet outages. By using Cloud Services, you are able to connect with your data regardless of location. Because your infrastructure is offsite, your employees can connect from anywhere, at any time. Cloud Services creates a monthly operational expense, eliminating the fluctuating costs of purchasing and maintaining servers and other hardware. Increase your company s IT agility while lowering costs. Additional Cloud Services Include: SPAM filter service archiving Colocation Virtual desktops Terminal services

4 BACKUP AND DISASTER RECOVERY Your company data is critical to your success. Ashton Technology Solutions provides a comprehensive strategy for data backup that meets your company s specific needs. With our backup services, you can feel confident that your data is encrypted, securely archived and quickly available for recovery. In the event of a disaster, your business faces many challenges. With our Backup and Disaster Recovery service, business continuity is not one of them. Our service ensures very little downtime, allowing you to maintain high company productivity throughout the recovery process. Services Provided: Backup offsite on secure, remote server Backup with onsite server available Feel confident that your data is encrypted, securely archived and quickly available for recovery. Offsite warm standby Backups as often as every 15 minutes Backup and Disaster Recovery on laptops, desktops and servers

5 ON DEMAND SERVICES Traditional IT services and consulting engagements based on hourly fees. Services 100% hourly services (no prepayment necessary) Retainer or Block Hours based on agreement Guaranteed response time of 1 hour After business hours support available if planned prior to the need After business hours services available at 1.5X regular hourly rate Rates are based on the engineer working on the issue Expedited service is available for an additional fee Courteous, responsive and expert customer service Basic Service Plan Qualified Service Plan

6 MANAGED SERVICES Proactive management of your IT infrastructure by a team of professionals. We deliver the right solution at the right price. Services Courteous, responsive and expert customer service Guaranteed response time of 1 hour Minimum IT environment standards required Monitoring of critical alerts and overall health on servers and PCs Patching of PCs and servers SPAM filter service User account maintenance (User setup in active directory, password resets) Business antivirus subscription Network maintenance Mobile device support Asset management Weekday after hours support (5-11pm) Weekend emergency support (8am - 5pm) Security management On premise support Choice of monthly or quarterly business reviews Scheduled weekly onsite resources available Server, PC and antivirus alert remediation All inclusive service of IT systems Guard Plan* Complete Plan** * Priced per device. Additional services available at discounted hourly rate and will only be performed upon approval of the responsible company contact. ** Set monthly fee. Pricing based on multiple criteria, including network complexity, company IT policies, hardware age and quality, PC security policies, etc. Changes to the complexity, number of managed nodes, or additions to the IT environment will affect pricing. Continuous review and mitigation of contributing factors can reduce pricing. Services not covered by this plan include special projects and major software implementation. < home

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