We are happy to customize a presentation to meet your group s needs or choose from one of Laura s popular presentations below:

Transcription

1 Speaker Consultant Author Coach s presentations are focused on dynamic team building and solid business management principles that maximize growth potential. Laura s unique range of experiences combined with a passion for helping dental teams succeed make her an exceptional choice for your next meeting. Book this inspiring, revitalizing speaker for your next event! Call today! We are happy to customize a presentation to meet your group s needs or choose from one of Laura s popular presentations below: Beyond Your Bottom Line Learn how to analyze your financial statements by comparing your expenses to industry norms. Compile data that will enable you to gain control of your practice. Team Building Your employees are the only asset that increase in value over time. Learn how to attract and keep a solid team. Exceeding Patient Expectations Learn how every point of contact allows you the opportunity to create raving fans. It IS What You Say and HOW You Say It that Counts! Learn verbal and nonverbal communication skills. Improve your presentation skills, language and image. Dentistry Has a Heart Periodontal disease is a leading risk factor in developing heart disease. Your patients want to prevent health problems. You can help them. On Target and In Touch

2 Beyond Your Bottom Line What do you do when you look at your Profit and Loss Statement and find that there s not much left after expenses? Don t give up. Learn how to analyze your financial statements by comparing your expenses to industry norms. Compile data that will enable you to gain control of your practice. Learn how to engage the team in looking at the revenue by department, cash flow indicators, marketing results and case acceptance. Participants will learn the skills necessary to implement a monthly action plan to get back on top of the game. Know the difference between abdication and delegation Learn to compare your expenses to industry norms and create a budget Set realistic goals for your practice Engage your team in evaluating your numbers Implement an easy to monitor bonus system Determine your navigational north/core values Know Your Numbers "Laura has a deep understanding of the numbers that matter in a dental practice and she presents this material in an easy to understand format." ~ Thomas Giacobbi, DDS, FAGD; Editorial Director, Dentaltown Magazine

3 Team Building A reliable team has everything to do with patient perception of your practice. You risk loss of dollars, time, patients and employees when you do not make the right decision to hire, train and retain good people. Your employees are the only asset that increases in value over time. Learn how to attract good prospects, set up a professional training program, improve team meetings, and communicate better as a group by learning personality styles and conflict resolution skills. Value your team Attract and hire exceptional employees Create professional training programs Learn how to have productive team meetings Know your personality Resolve conflict with consideration Dynamic & Inspirational Great training theories. Everything was so well put together. I am impressed that someone can care enough to spend time guiding others in the dental field to be a success." ~ Office Manager Orlando, FL

4 Exceeding Patient Expectations Our expectations of service are so low that the rare provider who exceeds the patients' expectations will win the loyalty of the consumer every time. Learn how every point of contact allows you the opportunity to create a raving fan. This seminar will cover marketing, initial phone contact, the new patient examination flow, financial options, appointment control, delayed treatment follow up and patient retention. Determine your core values / navigational north Top 10 list for what patients expect Point of Contact cycle to improve systems Marketing Telephone skills Importance of the New Patient Exam Financial options Control of appointment system Create raving fans Exceptional Service "Exceeding Patient Expectations was terrific! We are all very excited and are thinking of ways to start implementing these new ideas." ~ Marcia Martinez, DMD Orlando, FL

5 It IS What You Say and HOW You Say It that Counts! You are the message. Within 7 seconds your patient has developed an opinion based on what they see and experience. Learn verbal and nonverbal communication skills such as active listening, benefit statements and body language. Figure out what you may be able to do differently to improve your presentation skills, language and image. 3 V s that influence your patients Communication fundamentals Active listening skills Evaluate body language and vocal tone Benefit statements Handle objections and get commitment Measure your results Enhance Communications "It was a great day. Laura is not only a terrific motivating speaker with great practical ideas, she is fun! Feedback from our members was excellent. Laura is the real deal! Many of our members and guests commented on changes they have made based on what they learned from you." ~ Dr. Steve Ross; Dutchess County Dental Society; Poughkeepsie, NY

6 Dentistry Has a Heart Cardiovascular disease is preventable in many patients. It is estimated that 70% of the adult population in the United States has periodontal disease. Chronic inflammation, of which periodontal disease is the most common, is a leading risk factor in developing heart disease. Genetic testing has determined that the plaque that builds up below the gumline is the same plaque that deposits in the arteries and causes atherosclerosis. Your patients want to prevent health problems. You can help them. Why promote Dentistry has a Heart month The Oral Systemic Connection Marketing to Cardiologists/Physicians Marketing to the moms in the practice Hygiene appointment verbal skills Oral - Body Inflammatory Connection Dentistry has a Heart is an incredible program that works to educate dental teams and their patients about the medical dental connection. Laura provides a wealth of information that can be immediately incorporated into practice. I learned such valuable information and cannot wait to implement these ideas with my client. ~ Lynn Mortilla; Executive Director, ICOI / ADIA

7 Meet Laura is one of dentistry s most successful and highly respected consultants. Laura is focused on dynamic team building and solid business management principles that maximize growth potential. She gained tremendous experience working for the Pride Institute with Dr. Jim Pride from 1986 through Laura s desire to design unique action plans for her clients led to the start of Jamison Consulting in Laura has guided over 1,500 practices across the nation to new heights not imagined prior to her involvement. Laura s seminars are in high demand and she has been invited to present for national, state and county dental societies as well as many chapters in the Seattle Study Club. Her writing can be found in publications including Dental Economics, Today s FDA, ADA Dental Teamwork, Inside Dentistry, Dental Assisting Digest and the AADOM Observer as well as in the book, Powerful Practice, Volume 2. Laura is most recently the founder of Dentistry has a Heart.com. Her passion for helping the entire dental team is evident in this educational website promoting a relationship between the dentist and the cardiologist in every community by promoting Dentistry has a Heart month in February each year. "I have known Laura since 1987 when she walked into my office as a Pride consultant. In the past 21 years I have seen her grow into one of the premier independent dental consultants in the country. She is talented, personable, experienced, and would bring great value to your members. I have been present for many of Laura s presentations over the years and continue to be impressed by her abilities and her knowledge. She would be a valuable addition to your list of speakers. Sign her up." Gary M. DeWood, DDS, MS;President The Spear Institute Bridging the Gap

8 Testimonials Laura speaking for AGD National Meeting "I saw the Big Picture! To realize that the numbers are not the end but the beginning to guide your practice. (Laura knows how resistant I have been to the numbers and reports.)" Kathleen DiVito, DDS; Largo, FL "Great suggestions by experienced presenters. Thank you very much for helping me learn a lot about the dental business!!" Craig Everson; Largo, FL "I so enjoyed Friday morning. It was one of the best seminars I have ever attended and I have traveled the world on conferences and conventions." Lorraine, Office Manager; Lima, OH "Laura, as usual, you are great every time. I am so glad that the entire team was here to enjoy the program." Linda Carlson, Office Manager ; Vero Beach, FL "After several seminars with, I keep learning new ideas and am recharged with enthusiasm to keep my hygiene practice exciting and fulfilling." Mary Mooney, RDH; Tampa, FL "Laura has the incredible ability to make complicated concepts simple and easy to implement in busy practices. Her presentations overflow with the highest quality education which makes them effective and enjoyable. Her professionalism and organization make her a top choice for speaking at our symposia. We are fortunate to have Laura as a resource." Lynn Mortilla; Executive Director ICOI/ADIA It was a pleasure to have present her informative and motivating lecture Beyond Your Bottom Line. She presents in an interesting and fun way so that the attendees never lose interest. The fact that so many attendees responded to our evaluation in such a positive manner is, in and of itself, indicative of a very good program. It was a great experience working with Laura and I hope to do it again in the future." Linda Lowell, Executive Director Central Florida District Dental Association Dental Society of Greater Orlando Bridging the Gap

9 Previous Presentations (Partial Listing) Laura speaking for Seattle Study Club Coordinator s Meeting Florida Society of Oral and Maxillofacial Surgeons Granite State Study Club Greater Pensacola Study Club Highlands County Dental Society ICOI/ADIA Meeting Midwest Implant Institute Winter Meeting Naples Dental Seminars Perio-Prosthetic Study Club Polk County Dental Society Riverside Dental Forum Seattle Study Club Program Coordinator s Meeting Shark Tooth Study Club Southwest Study Club West Coast District Dental Society Meeting Academy of General Dentistry Annual Meeting American Academy of Dental Office Managers American College of Oral and Maxillofacial Surgeons Central District Dental Society Central Florida Study Club Cleveland Study Club Dentaltown Webinar sponsored by Chase Health Advance Dentistry Has a Heart Webinar Dutchess County Dental Society Florida National Dental Congress Improving the perception of dentistry One patient experience at a time. Bridging the Gap