Open Source Software Benchmarking Mind Source. Copyright by Mind Source A-BOS-Open Source-BenchmarkingOpenSource

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1 Open Source Software Benchmarking Mind Source

2 Mind Source is a company specialized in Consultancy and Outsourcing Services Projects based in technology in the areas of Information Systems, Electronics and Telecommunications. Our differentiation in each project results of the partnerships win-win that we create with each Client and results from, the dedication of a Team of professionals with extensive experience in the areas mentioned, offering to each Client and Partner SLA's with a great flexibility and responsibility, through professional services in Project Management and a deep knowledge in the technological realities in which it operates. M A I N F A C TO R S O F D I F F E R E N C I AT I O N Orientation to the Client s Business Partnerships Attraction and Retention of Talent

3 The s to identify the best Open Source solutions with support, which collects positive accolades from the market. We started by the a wide range of solutions followed by a set of evaluation itens, previously defined to answer the most relevant Client s core business concerns. Mind Source addresses technology according to the environment challenges of each Project. Our mission is to find the most creative solutions to promote the best results for the market. Our main goal is based on this assumption: suggest the best tools according to the budget and expectations of each Client, that trusts in our performance. Each technical area defines the best 5 solutions based on following relevant itens: Licencing Type Last version release Support Type Host Environment Build to Change

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6 Open Source Tools for Project Management The benchmark was based on a set of tools completely free to use with multiple hosting solutions, with various customized modules with different types of licensing (Open Source, GPL, CPAL, and so on). Today the market offers various Project Management tools. Should we bet on Open Source solutions? Instead of answering the question, we would like to present alternative solutions to the most relevant, reputable and expensive market tools (ex, HP PPM, Clarity, EPM, and so on). This benchmark s to be the beginning of new approaches. analysis of other solutions

7 analysis of other solutions

8 General Characteristics Features OpenERP Project.net Project-Open Endeavour Software Project Management Redmine Licencing Type Open Source GPL Proprietary, GPL GPL GPL Last version release Dec 2012 Jun 2012 Oct 2012 May 2011 Jan 2013 Support Type N/A Comercial Comercial Online Online > Host Environment Saas, Web, Hosted on-premise Web Web Web Web Build to Change High High High Medium Medium analysis of other solutions

9 Other Characteristics Features OpenERP Project.net Project-Open Endeavour Software Project Management Redmine Collaborative software Yes Yes Yes Yes Yes Issue tracking system Yes Yes Yes Yes Yes < Scheduling Yes Yes Yes Yes Yes Project Portfolio Management Yes Yes Yes Yes Yes Resource Management Yes Yes Yes Yes No Document Management Yes Yes Yes Yes Yes Workflow System Yes Yes Yes No Yes Reporting and Analyses Yes Yes Yes No No analysis of other solutions

10 Endeavour Open ERP Project-Open Project.net Redmine other solutions

11 Endeavour Solution to manage large-scale enterprise software projects in an interactive and incremental development process. It was founded in September 2008 with the intention to develop a solution for replacing expensive and complex project management easy to use, intuitive and to realistic systems, by eliminating features considered unnecessary. In September 2009 the project was registered by SourceForge. From April 2010 was included by their blog with an average of 210 weekly downloads. Can be deployed in any Java EE-compliant application server and any relational database running under a variety of different operating systems. Its cross-browser capability allows it to run in most popular web browsers. Endeavour Open ERP Project-Open Project.net Redmine other solutions

12 Endeavour Web-based and cross-browser solution, focused to manage the creation of large-scale enterprise systems in an iterative and incremental development process. Developed using the Java Platform Enterprise Edition (Java EE) and can be deployed in any Java EE compliant application server and any relational database running under a variety of different operating systems. The features supports use case management, Iterations, Project Plan, Change Requests, Defect Tracking, Test Cases, Test Plans, Tasks, Document management, Reports and many other process artifacts. Designed with the priority of being intuitive and easy to use by avoiding unnecessary features that might increase complexity. Endeavour Open ERP Project-Open Project.net Redmine other solutions

13 OpenERP Allows business management. Supports company profile allowing sales, purchases and accounting workflow control. When required, can be customized at assets, trading, production and stock management levels. Personnel management, project management, planning and statistics are all part of the package and financial management, from budget to payment of orders to the financial situation. It allows user interface customization to manage business processes with a few clicks. The same version can be used locally or online. The complete set of services which they provide (On Line and On Site) bring great value for customers. The only suppliers to guarantee migration services for a fixed fee. Endeavour Open ERP Project-Open Project.net Redmine other solutions

14 OpenERP This new developed version brings awareness to the business market, due to its unique features and form which is presented to the people, considering the desire to have web friendly international business management and simultaneously ease of use. Other features from the latest version, include object, work flow and report editing. Can provide ergonomic calendar views with fully integrated documentation. In order to justify the selection of a business software, one should always evaluate the purpose. Endeavour Open ERP Project-Open Project.net Redmine other solutions

15 Project-Open Application created by a team based in Spain and Germany. With project planning Top-down/Bottom-up features, projects may consist in an arbitrary number of subprojects and tasks. Using a top-down approach, a project total budget is split over a number of subprojects. In terms of financial estimations, the system indicates if the sum of planned units for each task in a subproject is beyond its estimated budget. Using a bottom-up approach, a group of tasks can be aggregated to a sub-project, and multiple subprojects can form a main project. The budget of the main project is calculated based on the estimations made on a task level. The capacity management is performed based on resource assignments defined on a project level, a resource report indicates availability, or oversubscription, of resources across all open projects. Project completion tracking: Each task owner reports task completeness. A weighted total completeness is calculated by the Endeavour Open ERP Project-Open Project.net Redmine system. Export to/import from OpenProj, GanttProject and Microsoft Project: Projects can be exported and further edited using either of the three desktop applications. The results than can be re-imported. New Projects Templates can be created based on existing projects. other solutions

16 Project-Open When it comes to web-based project management software, there are many choices in the market all with various degrees of sophistication and usability. Project-Open has been around for a few years, but never received the recognition that it deserves. With the recently developed version 3.4, we recommend the inclusion on the short list when considering new project management systems. When expected to be another task scheduling tool, think again. In addition to traditional project planning and tracking, the comprehensive software package also supports a number of other processes in the areas of finance management, human resources, collaboration, CRM, and much more. Endeavour Open ERP Project-Open Project.net Redmine other solutions

17 Project.net Enterprise scale project management application for Microsoft Windows and Unix operating systems. Project.net is commercial open source. Support and training are available from Project.net Inc. of Bedford, Massachusetts. IT was founded in 1999 to develop project collaboration applications using Internet technologies. The company's initial focus was building and deploying a collaboration engine for use by public and private web-based exchanges. In 2002, PC Magazine awarded Project.net with the Editors' Choice award in a review of web-based project management applications. In 2006 launched the open source version of Project.net s project and portfolio management (PPM) application. The Open Source Business Conference awarded three open source projects (including Project.net) as "ones to watch" shortly after the acquisition. It is currently used by more than 50,000 people worldwide to help manage their projects[citation needed]. Endeavour Open ERP Project-Open Project.net Redmine University Business Magazine published an article on Project and Portfolio Management that reviews the need for and use of Project.net in the facilities department at Cornell University. Project.net is the first Open Source PPM Application to be included in Gartner's: Magic Quadrant for IT Project and Portfolio Management. Project.net was included in the June 7, 2010 report ID Number: G other solutions

18 Project.net Software for project portfolio management - and at a great price since it's an Open Source program. However, it is important to note that just because the price is right doesn't make it a good fit for small businesses or freelancers - it's much too much for this group. Instead, Project.net is best for start-up companies, IT, and enterprises that require a detailed project management option for their software. Endeavour Open ERP Project-Open Project.net Redmine other solutions

19 Redmine Free and Open Source, web-based project management and bug-tracking tool. It includes a calendar and Gantt charts to aid visual representation of projects and their deadlines. It handles multiple projects. Redmine provides integrated project management features, issue tracking, and for multiple version control options. The design of Redmine is significantly influenced by Trac, a software package with some similar features. Redmine is written using the Ruby on Rails framework. It is cross-platform and cross-database. It is part of the Bitnami app library that provides an installer and virtual machine for ease of deployment. Endeavour Open ERP Project-Open Project.net Redmine other solutions

20 Redmine Reminds software Trac except that Redmine is written in Ruby using the Rails framework. Redmine contains a lot of functionality geared heavily towards developers. It s powerful but may take some getting used to. This open source project management application is ideal for developers who are familiar with Ruby and need self-hosted software written in their favorite language. The default interface is not as clean as Open Atrium or Collaborative, but the whole point of open source is that it is free and you can contribute your enhancements back to the development community. Endeavour Open ERP Project-Open Project.net Redmine other solutions

21 General Characteristics Features Onepoint Project Dolibarr ERP/CRM egroupware TeamLab Licencing Type Proprietary GPL GPL GPL Last version release Nov 2010 Jul 2012 May 2012 N/A Support Type Online Online Comercial Online > Host Environment Saas, Web Web Web Saas, Web Build to Change Low Low Low Low analysis of other solutions

22 Other Characteristics Features Onepoint Project Dolibarr ERP/CRM egroupware TeamLab Collaborative Software Yes Yes Yes Yes Issue tracking system No No Yes Yes < Scheduling Yes No No Yes Project Portfolio Management Yes Yes Yes Yes Resource Management Yes Yes Yes No Document Management No Yes Yes Yes Workflow system No No No Yes Reporting and Analyses Yes No No No analysis of other solutions

23 Agile Agile software development is a group of software development methods based on iterative and incremental development, where requirements and solutions evolve through collaboration between self-organizing, cross-functional teams. It promotes adaptive planning, evolutionary development and delivery, a timeboxed iterative approach, and encourages rapid and flexible response to change. It is a conceptual framework that promotes foreseen interactions throughout the development cycle. Cloud Computing The delivery of computing and storage capacity as a service to a community of end-recipients. The name comes from the use of a cloud-shaped symbol as an abstraction for the complex infrastructure it contains in system diagrams. Cloud computing entrusts services with a user's data, software and computation over a network. CPAL Common Public Attribution License ("CPAL") is a free software license approved by the Open Source Initiative in Your goal is to be a general license for software distributed through a network. It is based on Mozilla Public License. CRM Customer Relationship Management (CRM) is a widely implemented model for managing a company s interactions with customers, clients, and sales prospects. It > involves using technology to organize, automate, and synchronize business processes principally sales activities, but also those for marketing, customer service, and technical support. ERP Enterprise resource planning (ERP) systems integrate internal and external management information across an entire organization, embracing finance/accounting, manufacturing, sales and service, customer relationship management, etc. ERP systems automate this activity with an integrated software application. The purpose of ERP is to facilitate the flow of information between all business functions inside the boundaries of the organization and manage the connections to outside stakeholders. analysis Top 5 other solutions

24 Gantt Chart Gantt chart is a type of bar chart, developed by Henry Gantt, that illustrates a project schedule. Gantt charts illustrate the start and finish dates of the terminal elements and summary elements of a project. Terminal elements and summary elements comprise the work breakdown structure of the project. SaaS Software as a service (SaaS, pronounced sæs or sɑs), sometimes referred to as "on-demand software"[citation needed], is a software delivery model in which software and associated data are centrally hosted on the cloud. SaaS is typically accessed by users using a thin client via a web browser. WBS A work breakdown structure (WBS), in project management and systems engineering, is a deliverable oriented decomposition of a project into smaller components. It defines and groups a project's discrete work elements in a way that helps organize and define the total work of the project. < > GPL GNU General Public License (GNU GPL or simply GPL) is the most widely used free software license. The GPL is the first copyleft license for general use, which means that derivative works can only be distributed under the terms of same license. Under this philosophy, the GPL grants recipients the rights of free software definition and uses copyleft to ensure the freedoms are preserved, even when the software is changed or added. This is in distinction to the premise of free software licenses, in which the BSD licenses are the standard examples. Online Collaboration Tool Collaborative software (also referred to as groupware) is computer software designed to help people involved in a common task achieve goals. One of the earliest definitions of collaborative software is, "intentional group processes plus software to support them." (Peter and Trudy Johnson- Lenz). Open Source In production and development, open source is a philosophy, or pragmatic methodology that promotes free redistribution and access to an end product's design and implementation details. Proprietary Proprietary Software is a software licensed under exclusive legal right of the copyright holder. The license is given the right to use the software under certain conditions preventing other uses, such as modification, distribution or re-engineering. analysis other solutions

25 1st Open Source Project Portfolio Management (PPM) Solution Included in Magic Quadrant Bedford, Ma. July 20, 2010 Project.net Inc., the leader in collaborative Project Management and Portfolio Management (PPM), has been included by Gartner, Inc. in its "Magic Quadrant for IT Project and Portfolio Management Applications" research report. Project.net provides organizations with an enterprise-grade, customizable and robust alternative to expensive and proprietary monolithic applications. "It's great that Gartner has recognized Open Source as a credible contender in this space that has historically been the exclusive purview of large software vendors," says Peter Winston, CEO. "We've long known that Project.net's open source approach is ideal for implementing effective, flexible, and affordable Project Management." Long a leader in innovative project and portfolio management, Project.net is being downloaded from SourceForge hundreds of times per day and through strong international adoption is increasingly becoming Where the World Works. The extensive Project.net community enables adopters of all sizes and capabilities to optimize the performance of their organization within Project.net's collaborative and comprehensive project management framework. In addition to acknowledging that Project.net is "one of just a select few open-source/commercial PPM systems available" Gartner also notes Project.net's mid-market appeal and penetration, In addition to supporting up to thousands of end users, Project.net can also support very small project workgroups." Gartner also acknowledged Project.net's extensibility with other packages that expand overall functionality and capability. Gartner, Inc. s Magic Quadrant for IT Project and Portfolio Management report is available for purchase form Gartner's website. analysis of other solutions

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27 Open Source Tools for Business Intelligence The analysis was based on characteristics and support technologies recognized by the market. We evaluated the most relevant in Business Process Manager, considering their capacity in specific areas. Thus, the all these features allows an objective comparison between different technologies and the best that can accommodate to the Clients expectations. The following parameters were considered: Data Integration Capacity; Easy way in creating Dashboards e Reports; Analytical of Big Data; On-line Analytical Processing (OLAP); Interactive graphics; Solutions support. analysis other solutions

28 analysis of

29 General Characteristics Features Actuate BIRT JasperSoft s Pentaho Tableau Tibco Licencing Type Eclipse LGPL V2.1 LGPL V3 LGPL V2.1 LGPL V3 Last version release Sep Nov Nov Feb Oct 2012 Support Type Online Comercial Online Online Online > Host Environment Windows 32-bit e Linux OS X não tem suporte oficial Windows, Linux, Mac OS X Windows & Unix Window s Windows e Unix Build to Change High Medium Low High Medium analysis of

30 Others Characteristics Features Actuate BIRT JasperSoft s Pentaho Tableau Tibco Data Integrator (ETL) No Yes Yes Yes No < Reporting Yes Yes Yes Yes Yes Interactive Graphics Yes Yes Yes Yes Yes OLAP Yes Yes Yes Yes Yes DashBoards Yes Yes Yes Yes No Big Data Analytics No Yes Yes Yes Yes analysis of

31 ActuateOne BIRT Jaspersoft Pentaho Tableau Tibco analysis Of

32 ActuateOne BIRT Ensures common reporting interface work to the organizations with minimal effort. BIRT technology permits complete creation of information applications. It allows Information Technologies to create portals, dashboards, interactive reports and web sites that blend perfectly with any application that display information at any level of complexity and interactivity. One major limitation, does not support a Report Server (required for actions such as: user management, security, notifications, among others and is only available in commercial versions), which makes their use limited to Reporting Projects in a format purely open source. ActuateOne BIRT Jaspersoft Pentaho Tableau Tibco analysis Of

33 ActuateOne BIRT Strong Business Intelligence tool with an higher level of usability compared to their competitors. Named the leading in Open Source BI by Forrester Research ranking, which highlighted the sophisticated tools developed based on user requirements, portability, scalability, adaptability and interactivity. ActuateOne BIRT Jaspersoft Pentaho Tableau Tibco analysis Of

34 Jaspersoft Provides integrated reporting, dashboards, analysis and data integration to enable companies to make better and faster decisions. Jaspersoft's ireport when analyzed in terms of their usability is much lower than their competitors in some common operations (as an example, the creation of aggregates). It also suffers from some age", both at the level of interactivity of reports as to the level of some recent standards for web (CSS, XML, and others.), non-integrated in the tool from the beginning but supported in some native ways, however are more difficult to use. ActuateOne BIRT Jaspersoft Pentaho Tableau Tibco analysis Of

35 Jaspersoft Extremely solid. It incorporates all the functionalities needed to support the full range of reports traditionally required, simple or more complex. The ad hoc reports are much more dynamics, providing to the business users the elaboration of their own data reports using only the Drag and Drop action. ActuateOne BIRT Jaspersoft Pentaho Tableau Tibco analysis Of

36 Pentaho Technology created to be a platform for Business Intelligence (BI) with modern character. It has several suites that form a complete BI platform, which was developed, distributed and implemented in open source format. The technology provides components to implement processes controlled by an automated workflow, customized web portals with support to portlets and single sign-on, amongst others. The platform executes all their BI solutions as services and therefore it is possible to grant access to these resources to external systems through web services. The suites are responsible for implementing BI solution, by the process control, visualization, security and auditing. They also have the function of controlling the repository and execution solutions, access to databases, schedules, permissions, services and other background ActuateOne BIRT Jaspersoft Pentaho Tableau Tibco activities. Moreover, some features more complex for reports, such as graphics, don t have the level of maturity and also the usability as evident as competitors tools. analysis Of

37 Pentaho Presents great flexibility and independence between various different platforms. Offers a great and language similar to excel ease of use wizard, which simplifies the dynamic by users not used to already known "tough schedule". Allows dynamic cubes creation, that provides an the information much faster and detailed, essential to support decision making within an organization. ActuateOne BIRT Jaspersoft Pentaho Tableau Tibco analysis Of

38 Tableau Ease of use and fast implementation software, allows less experience user s intelligence. in the world of business Tableau enables IT environments connection providing business users with a complete flexibility to discover patterns and trends from their data. They can easily create share reports and dashboards and visualizations, keeping rules and protocols. The solution enables non-technical users to create interactive dashboards in real time. It is considered a niche provider, without the depth and breadth of a traditional BI platform. As a result, the solution is usually positioned as an add-on to the more traditional offerings BI Platform / Suite. ActuateOne BIRT Jaspersoft Pentaho Tableau Tibco Tableau Server enforces the security and user authentication at the level of the Active Directory. analysis Of

39 Tableau Through rich data visualization offers an intuitive interface. Permits gather of all the data for business dashboard, allowing publish on the web to perform operations such as filters, selecting data through browsers, among others, also SharePoint workspace incorporation to send a link through . Tableau content is automatically optimized even for mobile users. All data sources are supported - including new technologies as Handoop. The decision making becomes faster and more easily. The Return on Investment (ROI) is achieved very quickly. ActuateOne BIRT Jaspersoft Pentaho Tableau Tibco analysis Of

40 Tibco Automate systems, data, processes, business rules and people is the core of TIBCO platform, creating an environment that allows free flow of information throughout the company in real time. Unique ability to seek platform, understanding and answer events in real time. These advantages promote a wide visibility on trends and opportunities, as well as intelligence and agility to recognize and react instantly to key events - the capture of opportunities and risks - avoiding the shortening time frames. Particularly suitable for transforming the business into a company event enabled, allowing it to address the current challenges. ActuateOne BIRT Jaspersoft Pentaho Tableau Tibco analysis Of

41 Tibco Offers rich data visualizations throughout an intuitive interface and comprehensive analysis with predictive capabilities in memory. With the processing power of analysis in real-time of events, the platform enable users to achieve the competitive advantage for, an average, of two seconds. ActuateOne BIRT Jaspersoft Pentaho Tableau Tibco analysis Of

42 Eclipse Eclipse Public License (EPL) was created to be a free software license easier to use for business rules and presents the simplest copyleft licenses such as the GNU General Public License (GPL). EPL licensed users can use the programs, modify them, copy and modify versions in some cases being forced to provide their own changes. LGPL A lesser general public license written in 1991 and updated in It is a free software license written as a compromise between GPL and the most permissive licenses (BSD, MIT). The main difference between the GPL and the LGPL is that it allows the association with programs that aren t under the GPL or LGPL, including proprietary software. GPL GNU General Public License (GNU GPL or simply GPL) is the most widely used free software license. The GPL is the first copyleft license for general use, which means that derivative works can only be distributed under the terms of same license. Under this philosophy, the GPL grants recipients the rights of free software definition and uses copyleft to ensure the freedoms are preserved, even when the software is changed or added. This is in distinction to the premise of free software licenses, in which the BSD licenses are the standard examples. GPL v2 The main difference in this version to version 1 (one) is that there is a clause that says "if someone has restrictions, preventive of distribute software covered by the GPL license in a way that respects the freedom of others to do so, this someone cannot distribute in any way. GPL v3 Were introduced changes to the license under the of software patents, license compatibility and free software definition of source code and hardware restrictions on software modification.

43 Actuate BIRT JasperSoft Pentaho Tableau TIBCO

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45 Open Source Tools for Customer Relationship Management The research goal is to evaluate the best CRM (Customer Relationship Management) Open Source solutions that include support, ensuring quality guarantees on an enterprise use. Besides the identified relevant features that help analyze any Open Source solution, the main focus of this is to evaluate the core features of an ERP system, such as: Sales Cycle - with contact management, exploration, monitoring and sales forecasts; Service / Customer support - managing service processes, incidents, complaints and knowledge; Marketing - campaign management through sending mass s to target customers or newsletters, allowing the results of the same. Additionally to the actual mobility needs, the existence of solutions was also evaluated and the integration with social networks (Linkedin, Facebook, Twitter) and existence of extra modules like e-commerce, ERP (Enterprise Resource Planning) and Project Management.

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47 General Characteristics Features Sugar CRM vtiger Open CRX OpenTaps Tustena Licencing Type AGPL MPL MIT/BSD AGPL GPL Last version release Sugar Community Ed. Jan 2013 vtiger Apr 2012 OpenCRX Aug 2012 OpenTabs 1.5 Apr 2012 TustenaCRM 3.9 May 2010 Support Type Online/ Comercial Online/ Comercial Online/ Comercial Online/ Comercial Online/ Comercial > Host Environment On-Premises/ Cloud* On-Premises/ Cloud* On-Premises/ Cloud* On-Premises/ Cloud* On-Premises/ Cloud* Build to Change High High High High High * Cloud version with costs associated

48 Extras General Characteristics Features Sugar CRM vtiger Open CRX OpenTaps Tustena Supported DBs MySQL, SQL Server, Oracle, DB2 MySQL, Oracle Oracle, DB2, MS SQL, PostgreSQL, MySQL My SQL Dynamic Databases < Base Technology PHP PHP Java Java.Net Mobile Version * * Yes * Yes e-commerce No - - Yes - > ERP (Enterprise Resource Planning) No - - Yes - Project Management * Yes - Yes Yes * Available in module or paid version

49 Inventory Management Sales Force Automation Features Sugar CRM vtiger Open CRX OpenTaps Tustena Account & Contact Management Yes Yes Yes Yes Yes Clients, Suppliers, Competitors and Partners Yes Yes Yes Yes Yes < Lead Management Yes Yes Yes Yes Yes Opportunity Management Yes Yes Yes Yes Yes Sales Process Yes Yes Yes Yes Yes Territory Management * Yes Yes - Yes > Product Catalog * Yes Yes Yes Yes Price Books - Yes Yes Yes Yes Vendor Management - Yes Yes Yes - Purchase Orders - Yes Yes Yes - * Available in module or paid version

50 Customer Support & Service Marketing Automation Features Sugar CRM vtiger Open CRX OpenTaps Tustena Campaign Management Yes Yes Yes Yes Yes < Newsletter Management Yes Mass Mailing /Mailing List Yes Yes - Yes Yes Marketing/Templates Yes Yes - - Yes Customer services and case management Yes Yes Yes Yes Yes Service Contracts * Yes Yes - Yes > Call Center Yes Yes Trouble Tickets Yes Yes Yes - Yes Knowledge Base * Yes - - Yes Customer Portal * Yes - - Yes * Available in module or paid version

51 Reports & Dashboards Calendar & Activity Management Features Sugar CRM vtiger Open CRX OpenTaps Tustena Tasks, Meetings, Calls, Work Orders Yes Yes Yes Yes Yes < Shared Calendar * Yes Yes Yes Yes Activity Tracking & History Yes Yes Yes - Yes Notifications Yes Yes Yes Yes Yes SMS Notifications * Yes Yes - Yes Notes * Yes Yes - Yes Documents Yes Yes Yes Yes Yes > Pre-built Reports & Dashboards * Yes Yes - Yes Customizable Reports & Dashboards * Yes - - Yes Business Analysis & Intelligence * - - Yes Yes * Available in module or paid version

52 Integration Social CRM Features Sugar CRM vtiger Open CRX OpenTaps Tustena LinkedIn Yes - - * - Facebook /Twitter * - - * - < SMS * Yes Blogs /RSS Feeds Yes Yes Activity streams with social media integration Yes Integration Yes Yes Yes Yes Yes Integration with a LDAP directory * - Yes Yes > Integration with MS Office * Yes Yes Yes Yes Web-services API SOAP / REST Yes - Yes - Yes VOIP Yes Yes * Available in module or paid version

53 Product Customization Security Management Features Sugar CRM vtiger Open CRX OpenTaps Tustena User Management Yes Yes Yes - Yes Profiles / Roles /Groups Yes Yes Yes - Yes < Organization-level Acess Control Yes Yes Yes - Yes Record-Level Security - Yes Yes - - Audit Trail (system-wide) - - Yes - - Custom Forms/ Tabs/ Fields/ Views Yes Yes - - Yes Drag & Drop Modules/Layouts Yes Yes - - Yes Workflows & Assignment * Yes Yes - Yes Multi-language /currency Yes - Yes - Yes Multi-tenancy Import/Export Data (Excel) Yes Yes Yes - Yes * Available in module or paid version

54 Sugar CRM vtiger Open CRX OpenTaps Tustena

55 Sugar CRM Software company based in Cupertino, California. Project created in June 2004, after John Roberts, Clint Orame Jacob and Taylor have created the Sugar Open Source CRM in April of the same year. Each version derived from the same code tree and the Sugar Community Edition version contains approximately 85% of the features contained in commercial versions. Sugar CRM vtiger Open CRX OpenTaps Tustena

56 Sugar CRM Excellent choice due to its advanced features and the possibility to be used by companies of any dimension. Installation of Sugar CRM, as well as additional modules and language packs is quite simple, since the administration area offers a wide variety of options and tools. By having a wide range of capabilities Sugar CRM is loaded more slowly than other competing solutions, and its use is a little more complex. It has an API that extends the functionalities and enables integration with other software entities, being a solution widely adopted. It is constantly development due to its wide community. Sugar CRM vtiger Open CRX OpenTaps Tustena

57 vtiger Released as a variant of the Sugar CRM version 1.0 in December 2004, being the core development situated in India. Arose in order to be a CRM solution completely Open Source, with comparative features with Sugar CRM and Salesforce.com. This software allows organizational management through CRM features such as: stock management, sales force automation, Marketing automation, Customer Support and Services, Project Management activities, tickets management, Customer management, reports, among others. Sugar CRM vtiger Open CRX OpenTaps Tustena

58 vtiger Extremely simple to use and very intuitive. Through various partnerships and revisions, the solution was refined, becoming more powerful and adaptable to current challenges. vtiger CRM is a balanced option between the features offered and the cost, being totally Open Source. It enables companies to obtain a solution that provides a wide range of features without any associated cost. The installation is simple because all the necessary software is integrated. Sugar CRM vtiger Open CRX OpenTaps Tustena

59 Open CRX The core of the application and software was created in The tool chosen for developing this application was the Open MDX and in February 2004 was launched with the initial version of the core models The first public version was launched on August 2004 and has developed sustainably since then, currently covering the following features: users management, account management, product management, sales, management and administration of modules. Sugar CRM vtiger Open CRX OpenTaps Tustena

60 Open CRX Bridges the an organizations that needs a multifunctional and transversal coordination of sales management, marketing and services management available to customers, partnerships management, supplier management and intermediaries. The solution requires some additional configuration on the installation process, being relatively complex and has a standard fairly comprehensive GUI, however offers almost all the features required for enterprise management. Its integration with external software is also very comprehensive. This is a safety system with an easy connection, integration (IVR, ERP, CTI, etc.) and with a simplified customization. Sugar CRM vtiger Open CRX OpenTaps Tustena

61 OpenTaps Solution for small and medium-sized companies based on Apache Open for Business. This tool includes the areas of e-commerce, sale s point, stock management, warehouse, ticket management, customer management and general accounting, offering also an integrated Business Intelligence solution, integration with mobile devices with MS Outlook and Google Calendar. Sugar CRM vtiger Open CRX OpenTaps Tustena

62 OpenTaps Used by numerous companies based on 'Fortune 500 to start-ups ranking, present in many business sectors, such as: industry, retail, distribution, telecommunications, distributors software, hosting providers, among others. Sugar CRM vtiger Open CRX OpenTaps Tustena

63 Tustena Born in 1998 by DIGITA as Tustena CRM, with the of developing a management software and web applications, with the version in 2000, under the name E-WORK. However, due to similarities to competitor software, the name was changed to Tustena. In 2002, this software already had about 2000 worldwide users, being the CRM option for 30% of european companies. This solution offers a wide range of CRM functionalities such as company management and contacts, opportunities management, activity management, reporting, task management and many others. Sugar CRM vtiger Open CRX OpenTaps Tustena

64 Tustena Presents itself as an innovative, flexible and low cost solution, which provides a CRM solution for small to medium size companies, counting on currently with more than users worldwide. Initially connected to the italian small and medium sized business market, having developed to relevant new markets in areas such as Services, Technology and Industry. It also provides tools of ERP software, which gives a greater coverage. Given to an advanced system of settings and targeting enables companies to have the best solutions to fit each costumer s reality. Sugar CRM vtiger Open CRX OpenTaps Tustena

65 General Characteristics Features Compiere Concourse Suite Splendid CRM Hipergate XRMS CRM Licencing Type GPL v2 GPL GNU AGPL GNU Last version release Community Ed. 3.5 Oct 2009 ConcourseSuite 6.2 Oct 2012 Community Ed. 7.0 Jan 2013 HipergateCRM 6.0 Sep 2011 XRMS 1.99 Jun 2011 Support Type Online/ Comercial Online/ Comercial Online/ Comercial Online/ Comercial Online/ Comercial > Host Environment On-Premises/ Cloud* On-Premises/ Cloud* On-Premises/ Cloud* On-Premises/ Cloud* On-Premises/ Cloud* Build to Change High High High High High * Cloud version with costs associated

66 Extras General Characteristics Features Compiere Concourse Suite Splendid CRM Hipergate XRMS CRM Supported DBs Oracle, PostgreSQL My SQL, PostgreSQL SQL Server SQL Server, My SQL My SQL < Base Technology Java Java.Net Java PHP Mobile Version * * Yes - - e-commerce Yes Yes > ERP (Enterprise Resource Planning) Yes Project Management Yes Yes Yes Yes - * Available in module or paid version

67 Inventory Management Sales Force Automation Features Compiere Concourse Suite Splendid CRM Hipergate XRMS CRM Account & Contact Management Yes Yes Yes Yes Yes Clients, Suppliers, Competitors and Partners Yes Yes Yes Yes Yes < Lead Management Yes Yes Yes Yes - Opportunity Management Yes Yes Yes Yes Yes Sales Process Yes Yes - Yes Yes Territory Management Yes - Product Catalog Yes Yes - Yes - > Price Books - Yes - Yes - Vendor Management Yes Yes - Yes - Purchase Orders Yes Yes - Yes -

68 Customer Support & Service Marketing Automation Features Compiere Concourse Suite Splendid CRM Hipergate XRMS CRM Campaign Management - Yes Yes - Yes Newsletter Management Yes - < Mass Mailing /Mailing List - - Yes - - Marketing/Templates Customer services and case management Yes - Yes - Sim > Service Contracts - Yes - Sim - Call Center - - Yes - - Trouble Tickets - Yes Yes Sim - Knowledge Base Customer Portal - Yes * - - * Available in module or paid version

69 Reports & Dashboards Calendar & Activity Management Features Compiere Concourse Suite Splendid CRM Hipergate XRMS CRM Tasks, Meetings, Calls, Work Orders - - Yes - - < Shared Calendar - - Yes Yes - Activity Tracking & History - Yes Yes - Yes Notifications - - Yes Yes - SMS Notifications Notes - Yes Documents - Yes > Pre-built Reports & Dashboards Yes Yes Yes Yes - Customizable Reports & Dashboards Yes Business Analysis & Intelligence Yes * Available in module or paid version

70 Integration Social CRM Features Compiere Concourse Suite Splendid CRM Hipergate XRMS CRM LinkedIn - * Yes - - Facebook /Twitter - * Yes - - < SMS Blogs /RSS Feeds Activity streams with social media integration Integration - - Yes Yes - Integration with a LDAP directory Yes - > Integration with MS Office Yes Yes * Yes Yes Web-services API SOAP / REST VOIP * Available in module or paid version

71 Product Customization Security Management Features Compiere Concourse Suite Splendid CRM Hipergate XRMS CRM User Management Yes - Yes Yes Yes Profiles / Roles /Groups Yes - Yes Yes Yes < Organization-level Acess Control Yes - Yes Yes Yes Record-Level Security Yes Yes Audit Trail (system-wide) Yes Custom Forms/ Tabs/ Fields/ Views Drag & Drop Modules/ Layouts Workflows & Assignment Yes Multi-language /currency Yes - Yes - - Multi-tenancy Yes Import/Export Data (Excel) Yes - Yes - -

72 AGPL Affero General Public License, free software license that added to GPL clauses about the use of software through networks. These clauses require that the source code is completely made available to any user of the network, normally a web application BSD BSD or Berkeley Software Distribution is a family of free software permissive licenses, whose original owners were regents from the California University (Berkeley), because this license was first written in this university. Being a permissive free software license, it places minimal restrictions to the way software may be redistributed, in contrast with the copyleft licenses that have reciprocity and similarity requirements. GNU GNU General Public License, GNU GPL or simply GPL is a designation of the free software license conceived by Richard Matthew Stallman in 1989, under the Free Software Foundation GNU project. GPL is the most used license in free software projects, due to its adoption to the GNU project and to the GNU/Linux operating system. The software used to manage Wikipedia s content is covered by this license, in version 2.0 or superior. GPL v2 The main difference between this version and the version 1 is the existence of a clause that says if someone has imposed restrictions, that don t allow the distribution of software with the GPL license in a way that respect the freedom from other users to do the same, that someone may not distribute it in any way. MIT It s a permissive free software license created by the Massachusetts Institute of Technology. It s compatible with the GPL license MPL Mozilla Public License is a free software license, mainly used in Mozilla software and software related to it. Copyleft license is similar but not as rigid as the distribution. You can create a proprietary version of a code under this license. Not compatible with GPL, ie, a module covered by the Mozilla license and a module covered by the GPL license and can not be legally bound.

73 Sugar CRM VTiger https://www.vtiger.com/crm/open-source/; Open CRX >

74 OpenTaps ; Tustena CRM <

75

76 Open Source Tools for Enterprise Resource Planning This study will evaluate the best ERP (Enterprise Resource Planning) Open Source solutions which include support and ensure quality guarantees on an enterprise use. Besides identifying relevant features, the main focus of core features are: Financial and Accounting Management; Materials, Stocks and Orders Management; Sales and Services Management; Human Capital Management. Additionally, given the actual mobility needs, the existence of a mobile solution was also considered, whose detailed information can be consulted in the existing.

77 analyses of Top 5

78 Genereal Characteristics Features Compiere OpenBravo OpenERP Adempiere Apache Ofbiz Licencing Type GPL v2 GPL v2 AGPL GPL v2 Apache License v2 Last version release Community Ed. 3.5 Oct MP19.3 Jan Nov Sep Jan 2013 Support Type Online Online Online Online Online > Host Environment Local Virtual Local Local Local/Web Build to Change High Medium High High High analysis

79 Community General Characteristics Features Compiere OpenBravo OpenERP Adempiere Apache Ofbiz Supported DBs Oracle, PostgreSQL SQL & PL/SQL PostgreSQL Oracle, PostgreSQL Postgres, MySQL < Base Technology Java Java, Javascript, XML & XHTML Python Java Java Mobile Version Yes * Yes Yes Yes Yes Community Support Forums Yes Yes Yes - Yes > Wiki features and User Documentation Yes Yes Yes Yes Yes Issue Tracking Yes - No - Yes * Available in module or paid version Top 5

80 Core Characteristics of ERP Features Compiere OpenBravo OpenERP Adempiere Apache Ofbiz Financial Management Yes Yes Yes Yes Yes Purchasing Yes Yes Yes Yes Yes < Materials Management Yes Yes - Yes Yes Order Management Yes Yes - Yes Yes Project Management Yes Yes Yes Yes Yes > Project Accounting Yes Yes Yes Yes Yes Sales Management Yes Yes Yes Yes Yes Services Management Yes Yes Yes - - e-commerce * Yes Yes * Available in module or paid version Top 5

81 Core Characteristics of ERP Features Compiere OpenBravo OpenERP Adempiere Apache Ofbiz Performance Management Yes - Yes - - Reporting Yes Yes Yes Yes < Procurement - Yes Manufacturing * Yes Yes Yes Yes Warehouse Management * Yes Yes Yes Yes Human Resources - - Yes Yes - Accounting - - Yes Yes Yes CRM * Yes Yes Yes Yes Yes * Available in module or paid version other solution

82 Compiere Openbravo Open ERP Adempiere Apache OFBiz Top 5

83 Compiere Solution which includes ERP and CRM components. Its directed towards small and medium companies in areas of Distribution, Retail, Services and Industry. Founded by Jorg Janke in 1999, it reached one million downloads by In 2006 it had 100 partners, having in that year the main goal of making the Open Source ERP project in a growing and sustainable enterprise solution. Compiere was developed using Java EE technology. Compiere Openbravo Open ERP Adempiere Apache OFBiz Top 5

84 Compiere This product has several vertical solutions for the market of Distribution, Retail, Manufacturing and Services. It also has specific business solutions to government agencies and nonprofit organizations. By using it, each client has access to a low cost solution that allows customization in order to make it compatible with the business requirements, using little or none development. Compiere ERP was nominated by IDG s 2009 InfoWorld Best of Open Source Software (Bossie) Awards as Best of Open Source Enterprise Software. Compiere Openbravo Open ERP Adempiere Apache OFBiz Top 5

85 Openbravo Web solution for small and medium companies, distributed with the Openbravo Public Licence. Companies will be able to automate and record their most common business processes such as sales, production, projects, finance, business intelligence, POS, and more. There is a possibility to add additional modules by subscribing to the commercial version of Openbravo ERP. Defined by its green web interface, through which users can update the company information using a PC or a PDA. This solution was developed in Java, with focus on two main models: model-driven development and modelview-controller. Compiere Openbravo Open ERP Adempiere Apache OFBiz Top 5

86 Openbravo It has a competitive advantage due to a wide range of widgets that can integrate data from other enterprise applications such as CRM, Business Intelligence, Content Management, or from other productivity tools such as , calendar, Twitter or Facebook. It s intuitive interface supports Multi-tab, multiple choice edition, column filters, among other functionalities. Additionally, it allows a virtualized environment. Openbravo won three times the Inforworld s Bossie award for best open source software application. Compiere Openbravo Open ERP Adempiere Apache OFBiz Top 5

87 OpenERP Comprehensive ERP with applications that support several business aspects such as sales, CRM, project management, warehouse management, production, financial management and human resources, among others. Modular solution that allows the user to add new modules, and even customizes the interface according to its preference. There is a possibility to opt for an online or on-site version, but these options are paid. Compiere Openbravo Open ERP Adempiere Apache OFBiz Top 5

88 OpenERP It has more than 700 modules available on Launchpad. Includes ORM, an Workflow engine, a report and dashboard designer, an automatic migration engine, among others. Other features include an object editor, workflow and reports. With the use of calendars it allows a customized presentation and allows the generation of an integrated document management system. It has a wide, allowing it to be used by companies with different dimensions and business areas. Compiere Openbravo Open ERP Adempiere Apache OFBiz Top 5

89 Adempiere Project oriented to the community that develops and supports the ERP, CRM and SCM open source business solution. This solution is ed to be generic and easy of use, providing a wide range of online documentation and a quick bug correction. Compiere Openbravo Open ERP Adempiere Apache OFBiz Top 5

90 Adempiere There are several industries where this solution is used, including B2C (Business to Consumer), E-commerce, Coatings and Chemical products, Information technologies, industry, business processes, retail and distribution. Besides the ERP, CRM and SCM features, Adempiere offers a financial performance analysis integrated with POS (Point of Sale) solutions and an integrated web store. Excellent integration with OLAP Business Intelligence, financial reports and JasperReports. Compiere Openbravo Open ERP Adempiere Apache OFBiz Top 5

91 Apache OFBiz Set of business applications built on a collective architecture, using data, logic components and common processing. Due to its flexible nature, makes these components easy to understand, extensible and customizable. Set of enterprise applications, already widely used and refined, helps integrate and automate many of the business processes of companies. Apache OFBiz includes content management system (for products, websites, general content, blogging, forums, among others). Compiere Openbravo Open ERP Adempiere Apache OFBiz Top 5

92 Apache OFBiz Presents itself as viable, safe and scalable. Being easy to develop and maintain, this solution allows its developers to quickly deliver new versions and functionalities that are proposed by its countless users. Compiere Openbravo Open ERP Adempiere Apache OFBiz Top 5

93 General Characteristics Features xtuple ERP5 Tryton Dolibarr WebERP Licencing Type CPAL GNU GPL GPL v3 GPL v2.+ GPL v2 Last version release Jan Aug Feb Dec Jan 2013 Support Type Online Online Online Online Online > Host Environment Local Local Local Local/Web Local/Web Build to Change High High High High High

94 Community General Characteristics Features xtuple ERP5 Tryton Dolibarr WebERP Supported DBs PostgreSQL MySQL PostgreSQL MySQL 3,1, PostgreSQL MySQL < Base Technology Qt, a C++ toolkit for application development Python Python PHP PHP Mobile Version Yes Yes N/A N/A N/A Community Support Forums Yes Yes Yes Yes Yes > Wiki features and User Documentation Yes Yes Yes Yes Yes Issue Tracking Yes N/A Yes Yes Yes Top 5

95 Core Characteristics of ERP Features xtuple ERP5 Tryton Dolibarr WebERP Financial Management Yes Yes Yes Yes Yes Purchasing Yes Yes Yes Yes Yes < Materials Management Yes Yes Yes Yes Yes Order Management Yes Yes - Yes Yes Project Management Yes Yes Yes - - > Project Accounting - Yes Yes - - Sales Management Yes Yes Yes Yes Yes Services Management Yes - - Yes Basic e-commerce * - Yes - Yes - * Available in module or paid version Top 5

96 Core Characteristics of ERP Features xtuple ERP5 Tryton Dolibarr WebERP Performance Management Yes Reporting Yes - Yes Yes Yes < Procurement - Yes Manufacturing Yes Yes - - Yes Warehouse Management Yes Yes Yes Yes Yes Human Resources - Yes Yes - - Accounting Yes Yes Yes - Yes CRM * Yes Yes Basic Yes Yes * Available in module or paid version

97 AGPL Affero General Public License, free software license that added to GPL clauses about the use of software through networks. These clauses require that the source code is completely made available to any user of the network, normally a web application. Apache v2 Such as the remaining Apache licenses, Apache V2 allows copy, modify and distribution of the software as well as to extend the patent rights that are normally destined to who issues the license. BSD BSD or Berkeley Software Distribution is a family of free software permissive licenses, whose original owners were regents from the California University (Berkeley), because this license was first written in this university. Being a permissive free software license, it places minimal restrictions to the way software may be redistributed, in contrast with the copyleft licenses that have reciprocity and similarity requirements. CPAL This license is based on the Mozilla Public License, and adds the following conditions: the original developer can include its information in certain parts of the code, and this has to be shown on the screen of the application. Additionally, when the software is executed as a network service, is triggered by an action name copyleft which prevents that an ASP loophole occurs, making the available source code available to any network user. > GNU GNU General Public License, GNU GPL or simply GPL is a designation of the free software license conceived by Richard Matthew Stallman in 1989, under the Free Software Foundation GNU project. GPL is the most used license in free software projects, due to its adoption to the GNU project and to the GNU/Linux operating system. The software used to manage Wikipedia s content is covered by this license, in version 2.0 or superior. B2C Business-to-consumer or business-to-customer, refers to the trade directly made between the producer, seller or service provider and the final consumer, through the Internet. Top 5

98 BI Enterprise Intelligence, or Business Intelligence, is a term from the Gartner Group. This concept emerged on the 80 s decade and describes the ability of a corporation to access data and explore information (normally contained in a Data Warehouse/Data Mart), analyzing and developing perceptions and understandings about this information, which allows an incremental and information guided decision-making. CRM According to Brent Frei, Onyx s Software founder, Customer Relationship Management is a set of processes and technologies that generate relationships with effective and potential customers, and with business partners through marketing, sales and services, independently from the communication channel. ORM Object-relational mapping is a development technique used to reduce impedance of object oriented programming, using relational databases. < POS Refers to a point of sale or point of service, which usually is an ATM terminal. SCM Supply Chain Management is the consumers business processes integration through the products, services and information providers, with the goal of adding value to the client. GPL v2 The main difference between this version and the version 1 is the existence of a clause that says if someone has imposed restrictions, that don t allow the distribution of software with the GPL license in a way that respect the freedom from other users to do the same, that someone may not distribute it in any way. > GPL v2+ Covers the GPL V2 and later versions. GPL v3 Some changes regarding software patents, license compatibility, free software, definition of source code and hardware restrictions were introduced to the license. MIT It s a permissive free software license created by Institute of Technology of Massachusetts. It s compatible with the GPL license. Top 5

99 Compiere OpenBravo ; ; > OpenERP analysis

100 Adempiere Apache Ofbiz < > analysis

101 Business Process Manager

102 Open Source Tools for Business Process Manager All frameworks evaluated later focused on a comparison between a set of characteristics belonging to each tool and give the user a deeply levels of maturity knowledge and updating of databases which allow integration and type of license used. The features include those on Business Process Manager that are considered relevant, allowing an objective capacity evaluation of each technology based by specific areas.

103

104 General Characteristics Features Activiti Bonita Open Solution Intalio jbpm Process Maker Licencing Type Apache License 2.0 LGPL, GPL v2 Apache License 2.0, Eclipse Public License 1.0 Apache License GPL v3 Last version release Support Type 5.11 Dec 2012 H2, MySql, Db2, Oracle, PostgreSQL, MSSQL Jan 2013 MySql, PostgreSQL, Oracle Database (N/A) Ingres, SQL, Oracle, Db2, sybase ASE, PostgreSQL, Derby, My Sql Nov 2012 Db2, MySql, Oracle, Sybase, hsqldb, mssql Jan 2013 MySql, Sql, PostgreSQL, Oracle > Host Environment Java Java Java Java PHP Build to Change Medium Medium Medium Medium Medium

105 Other Characteristics Features Activiti Bonita Open Solution Intalio jbpm Process Maker Engine Processes jbpm 4 Bonita Execution Engine (Java API) Apache ODE Based on Drools Flow Proprietary. Framework Gulliver. < Engine Modeling Processes BPMN 2 BPMN 2, JBPM3 e XPDL Engine Management Rules No Own Rules No Processes Design & Application Development Activiti Eclipse Plugin Bonita Studio based on Eclipse BPMN 2 BPMN 2 BPMN 2 Zero Code,Intalio BPMS Designer/ Eclipse BPMN Modeler Integrated with Drools jbpm Eclipse Plugin Own Rules Dynaform Builder & BPMN 2.0 Process Map Designer API, Debug & Tests Activiti Eclipse Plugin Bonita Studio, other tools Intalio BPMS Designer/ Eclipse BPMN Modeler jbpm Eclipse Plugin Advanced Tools debug Maturity Levels No Yes No Yes Yes

106 Activiti Bonita Open Solution Intalio jbpm Process Maker

107 Activiti Application system intended for programmers, system administrators and business users. It was developed in JAVA and distributed under Apache license. It is compatible with the H2 database, MySql, Db2, Oracle, PostgreSQL and MSSQL, providing a series of modules that facilitate their use. In March 2012 was launched to the market version 5.9 Activiti Bonita Open Solution Intalio jbpm Process Maker

108 Activiti Based on simple concepts, is extremely light and fits perfectly with the Spring platform. Integrates perfectly with any JAVA application, server, cluster or cloud. Activiti Bonita Open Solution Intalio jbpm Process Maker

109 Bonita Open Solution Workflow suite created in 2000, and therefore have a high level of maturity. Solution began development at INRIA (French National Institute for Research in Computer Science) after having been developed over several years in a recognized French company of computer science, named Bull. Since 2009 the development of Bonita Open Solution is supported by a company dedicated to product BonitaSoft. Consisting of 3 major components, namely, Bonita Studio (GUI), Bonita BPM engine and Bonita User Experience (portal) and can be applied to projects which require complex workflows in human resources, contract management, e-government, among others. In 2011, surpassed one million downloads and 250 clients. Activiti Bonita Open Solution Intalio jbpm Process Maker

110 Bonita Open Solution PVM technology was jointly developed between teams belonging to Bonita and JBoss. Provides a tool focused on users that don t have any experience developing code through a tool that allows to do drag-anddrop of forms and define business processes. The code is automatically generated doesn t allowing it to be controlled. Enables a broader integration of third-party products, whether or Sap queries to databases. Activiti Bonita Open Solution Intalio jbpm Process Maker

111 Intalio BPM Considered the most deployed product in terms of Business Process Management was designed around the Open Source Eclipse BPMN Modeler, Apache ODE BPEL engine and Weather WS-Human Task Service also developed by Intalio BPM, supporting any kind of processes. Implemented in top companies worldwide such as Deutsche Bank, Vodafone, Facebook or Google, among others. The Intalio technology was still used towards to the Rovers exploration in Marte developed by NASA. Activiti Bonita Open Solution Intalio jbpm Process Maker

112 Intalio BPM Intalio BPM enables business analysts and programmers work together on the design, installation and ongoing management of any business process, be it small or large, simple or complex, transactional or workflow oriented. Activiti Bonita Open Solution Intalio jbpm Process Maker

113 jbpm It was developed by Red Hat and was released under LGPL license by JBoss community. It is based on the Process Virtual Machine (PVM) which is the foundation of the JBoss community to support multiple languages business processes. It also provides a wide range of tools for developers (Eclipse) and end users (web-based), namely the creation, development, installation, implementation and management of business processes through their life cycle. Version 5 of jbpm is the result of the fusion of the jbpm project with Drools Flow, a subproject of Drools system. Activiti Bonita Open Solution Intalio jbpm Process Maker

114 jbpm Flexible platform allowing a bridge between business analysts and developers. Written in JAVA can run processes described in BPMN 2.0. Tool developed around the concept of a state machine and focused on the development. Contains JAVA API recognized for being user-friendly, allowing the control of the code that has been developed. Besides being less extensive in terms of third-party solutions is more focused towards the programmer. Activiti Bonita Open Solution Intalio jbpm Process Maker

115 Process Maker Commercial software allowing management of business processes workflow. It is a solution quite flexible and easy to use. The Process Maker permits business analysts to model workflows using a graphical interface through dragand-drop, optimizing the performance of workflows by the the deficiencies of the processes. It includes a Business Intelligence tool that allows managers to receive KPIs and metrics through reports and dashboards. Version was released in May Activiti Bonita Open Solution Intalio jbpm Process Maker

116 Process Maker Intended for technicians and business managers, by being a person who works in critical environments, government agencies and other organizations. It consists of an annual subscription. Activiti Bonita Open Solution Intalio jbpm Process Maker

117 Other Characteristics Features uengine Licencing Type LGPL Database supported Hsqldb, PostgreSQL, Oracle, MySql, MsSql, Db2 Last version release Mar 2012 > Technological Base Java

118 Other Characteristics Features uengine Engine Processes J2EE < Engine Modeling Processes Engine Management Rules uengine BPMN Modeler Own Rules Motor Processes Design & Application Development uengine Process Designer API, Debug & Tests uengine Process Designer/Modeler Maturity Levels Yes

119 Apache License It is an Open Source software license authored by the Apache Software Foundation (ASF). This license versions 1.0, 1.1 and 2.0 requires the inclusion of the copyright notice (copyright) and discler (statement of responsibility), allows use and distribution of the source code in both in Open Source software as well as in the owner. BPMN Business Process Model and Notation. Standard for modeling business processes that provides an graphical interface representative of the business model with a similar base to activity diagrams defined by UML. Eclipse Public License (EPL) It is an Open Source software license used by the Eclipse Foundation for its software. Replaces the CPL (Common Public License) and removes certain types of grievances related to patents. The receivers of this license may use, modify, copy and distribute works and modified versions. > GPL GNU General Public License, GNU GPL or simply GPL is a designation of the free software license conceived by Richard Matthew Stallman in 1989, under the Free Software Foundation GNU project. GPL is the most used license in free software projects, due to its adoption to the GNU project and to the GNU/Linux operating system. The software used to manage Wikipedia s content is covered by this license, in version 2.0 or superior.

120 LGPL A lesser general public license written in 1991 and updated in It is a free software license written as a compromise between GPL and the most permissive licenses (BSD, MIT). The main difference between the GPL and the LGPL is that it allows the association with programs that aren t under the GPL or LGPL, including proprietary software. Business Rules Engine - Software components implement external business rules to the application code within the business rules approach. Open Source Open Source is software that is available in source code form: the source code and other copyrights holders for copyright are provided under a free software license that permits users to study, change, improve and also to distribute the software. < Proprietary Proprietary Software is a software licensed under exclusive legal right of the copyright holder. The license is given the right to use the software under certain conditions preventing other uses, such as modification, distribution or re-engineering. XML Process Definition Language It is a standard format for the coalition workflow to the exchange of business process definitions between different workflow products, namely between different modeling tools and management suites, defines an XML schema to indicate declarative parts of business processes.

121 Activiti Bonita Intalio jbpm > ProcessMaker uengine

122

123 Open Source Tools for Content Management Systems The frameworks evaluated allow focus on date and version of each one, type of license and the supported databases. Through these characteristics is generated an idea from the level of maturity and update, as well as databases that let the user integrate taking into consideration the type of license used. The most relevant features and characteristics are available in Content Management Systems. We divided in Security ( verification, session management and versioning), Support (online-help, test framework and commercial support), Ease of Use, Performance (database replication, load balancing and static content export), Management (web statistics, trash and workflow engine), Interoperability (ftp support, wai xhtml compliant and compliant), Flexibility (cgi-mode support, multi-lingual content and support multi-site deployment), Built-in Applications and commerce (e-commerce).

124

125 General Characteristics Features dotcms DotNetNuke Drupal Joomla! Liferay Licencing Type GPL v2 MIT GPL GPL LGPL Database Supported MySQL, Oracle, MSSQL, PostgreSQL SQL Server MySQL, Oracle, PostgreSQL, SQLite, Microsoft SQL Server, MariaDB, MongoDB MySQL HSQLDB, MySQL, Oracle, SQL Server, DB2, Apache Derby, Informix, InterBase,JDataSt ore,postgresql, SAP, Sybase > Last version release 2.2 Oct Oct Jan Sep Aug 2012 Host Environment JAVA ASP.NET PHP PHP JAVA Build to Change Medium High Low Medium Medium

126 Other Characetristics Features dotcms DotNetNuke Drupal Joomla! Liferay Verification Yes Yes Yes Yes Free Add-On < Versioning Yes Yes Yes Free Add-On Yes Session Management Yes Yes Yes Yes Yes Online Help Yes Yes Yes Yes Yes > Test Framework Yes Yes N/A N/A Yes Commercial Support Yes Yes Yes Yes Yes Ease of Use Yes Yes Yes Yes Yes

127 Other Chacteristics Features dotcms DotNetNuke Drupal Joomla! Liferay Database Replication Yes Yes Yes No Yes < Load Balancing Yes Yes Yes Yes Yes Static Content Export Yes Yes No No Yes Web Statistics Yes Yes Yes Yes Yes > Trash Yes Yes No Yes No Workflow Engine Yes Yes Free Add-On No Yes FTP Support Extra Cost Yes Limited Yes Limited

128 Other Charcteristics Features dotcms DotNetNuke Drupal Joomla! Liferay WAI Compliant Extra Cost Limited Limited No Yes XHTML Compliant Yes Yes Yes Yes Yes < CGI-mode Support No Yes Yes Yes No Multi-lingual Content Integration Yes Yes Yes Free Add-On Yes Multi-Site Deployment Yes Yes Yes Free Add-On Yes Built-in Applications Yes Yes Yes Free Add-On Yes Commerce Yes Extra Cost Free Add-On Free Add-On Limited

129 dotcms DotNetNuke Drupal Joomla! Liferay

130 dotcms Content Management System (CMS) used to build and manage websites. Developed in JAVA as an alternative to many options available in the market of PHP CMSs and ing to reduce costs as opposed to other business applications. A five year result of development by dotmarketing, Inc, been conceived by William Ezell. Its first version dates from 2005 and was based on Liferay technology, although as of version of this, the dotcms was already completely separate. dotcms has received numerous distinctions. In 2009 was awarded with the second place for "Best Other Open Source CMS" assigned by Packt Publishing. Compatible with PostgreSQL, MySQL, MSSQL and Oracle databases, providing a range of modules that dotcms DotNetNuke Drupal Joomla! Liferay facilitate their ease of use. Version 2.0 was released on May 2012.

131 dotcms Built from Liferay it is a good basis for development. Created in 2005 with an intermediate level of maturity, providing excellent future prospects due to a strong community and support. Capable of short learning process and been distinguished by the general computing community several times. dotcms DotNetNuke Drupal Joomla! Liferay

132 DotNetNuke CMS based on Asp.Net. Provided as an Open Source software, in the Community Edition version, under the MIT license or commercial proprietary license in cases of Professional and Enterprise versions. With more than 6,000,000 downloads and a community of over 800,000 users is considered the leading CMS Asp.Net platform. Its first releases of DotNetNuke were made by the company Perpetual Motion Inc by Shaun Walker. Its further development was conducted by the Open Source community. In 2006 was founded the DotNetNuke Corporation which replaced Perpertual Motion Inc as the entity responsible for the project. dotcms DotNetNuke Drupal Joomla! Liferay The platform with regular updates due to a worlwide community including the Portuguese (http://www.dotnetnuke.com.pt/). We must emphasize the Community edition, which is not tested or certified by DotNetNuke Corporation. Developed by nuclear modules maintained by a team of volunteer community.

133 DotNetNuke Widely used with a good level of maturity and very complete. In addition, these tools count with a solid and active community. Designed to be user friendly, it is very flexible and easy to learn even for those who do not program. With many modules and templates available, having a multimedia edition characterized as being fairly simple. Community leader in CMS. Net dotcms DotNetNuke Drupal Joomla! Liferay

134 Drupal Content Management System (CMS) developed in PHP and released as Open Source under the GPL license. Originally created by Dries Buytaert, became an Open Source Project in Since it was launched, has gained enough visibility, existing many companies that provide services related to Drupal. Has been honored several times and in several categories by Packt Publishing. Currently, is in version 7.14 with nuclear modules of the application being provided, but with the possibility of being customized according to the needs of the project. Supports MySQL, MariaDB, PostgreSQL, SQLite, MongoDB and Microsoft SQL Server. The community is very active and extensive offering many modules and contributing to the development of the tool. Their version 8 is already in development. dotcms DotNetNuke Drupal Joomla! Liferay

135 Drupal First choice for programmers with an user friendly operating system, the learning curve is slow. Highly scalable and very stable with many modules available and with an excellent control system permissions. The developed e-commerce is not as strong as in others CMSs competitors. The visual is not appealing. Good choice when the Project need a strong customization / programming. dotcms DotNetNuke Drupal Joomla! Liferay

136 Joomla! Content Management System (CMS) developed in PHP that supports MySQL and MS SQL. Estimated to be the second most used on the Internet behind WordPress, has been honored with the award for Open Source CMS in the year 2011 by Packt Publishing, positioning itself ahead of Drupal. Created from mismatches in the CMS company Miro International Pty Ltd, responsible for the Mambo content management system. Due to the development team cl, which mention a violation of the Open Source values by the original company, they decided to follow their course. Solution based on Mambo dotcms First DotNetNuke version launched in Nowadays, Drupal counts with a very large and active Joomla! community, being recognized Liferay as the CMS of the future, since it is easy to learn and develop.

137 Joomla! Comparing to their competitors, is less mature and strong despite the first version dating In 2011 was elected the best Open Source CMS by Packt Publishin, having a very large and active community. It is considered the CMS of the future. Gained worldwide fans due to very appealing visuals with excellent resources, easy customization and good multimedia capabilities. An e-commerce version well developed being a good choice for virtual stores. Fast development with many available extensions. Ideal to integrate smaller teams, thus restricting multiple team. dotcms DotNetNuke Drupal Joomla! Liferay

138 Liferay Open Source enterprise portal totally free and developed in JAVA language. Supported by Liferay, Inc. Established in 2000 by software architect Brian Chan ing to create an enterprise portal solution for nonprofits organizations. In 2004 the name changed to Liferay, Inc. The company also develops customized solutions and paid versions in the enterprise edition. Two versions are available, the Portal Community Edition which brings the latest features and is supported by an active community and Portal Enterprise Edition with a commercial offering which includes services such as updates and full support. Mostly available a month or two after the community edition under a license and isn t free. dotcms DotNetNuke Drupal Joomla! Liferay Allows users to manage common features to websites. While a sophisticated programming interface is available for developers, no programming skills are required to install and administer a basic website.

139 Liferay Good level of maturity and strength with excellent in the market (Vodafone, EA Games, Cisco, Allianz, Bank of Malaysia, amongst others). Has a broad and consistent participant community providing so many components. Compatible with almost all operating systems and databases being highly scalable. Offers cloud use and was recognized by Gartner as the market leader in Open Source portals. dotcms DotNetNuke Drupal Joomla! Liferay

140 Genaral Characteristics Features ez Publish Umbraco OcPortal SilverStripe WordPress Licencing Type GPL MIT CPAL BSD GPL Database Supported MySQL SQL Server, MySQL, SQLCE MySQL MySQL, Oracle, Microsoft SQL Server, PostgreSQL, SQLite MySQL > Version / Date Jan Jan Jan Sep Jan 2013 Technological Base PHP ASP.NET PHP PHP PHP

141 Other Characteristics Features ez Publish Umbraco OcPortal SilverStripe WordPress Verification Yes Yes Yes Yes Yes < Versioning Yes Yes Yes Yes Free Add-On Session Management Yes No Yes No Free Add-On Online Help Yes Yes Yes Yes Yes > Test Framework N/A No N/A N/A N/A Commercial Support Yes Yes Yes Yes Yes Ease of Use Yes Yes Yes Yes Free Add-On

142 Other Characteristics Features ez Publish Umbraco OcPortal SilverStripe WordPress Database Replication Yes Yes Yes Yes Yes < Load Balancing Yes Yes Yes Yes Yes Static Content Export Yes Free Add-On Limited Yes Free Add-On Web Statistics Free Add-On Yes Yes Yes Free Add-On > Trash Yes Yes Limited Yes Yes Workflow Engine Yes Yes Free Add-On Extra Cost No FTP Support Free Add-On Não Yes Yes Free Add-On

143 Other Characteristics Features ez Publish Umbraco OcPortal SilverStripe WordPress WAI Compliant Yes Yes Yes Yes Limited XHTML Compliant Yes Yes Yes Yes Sim < CGI-mode Support Yes No Yes Yes No Multi-lingual Content Integration Yes Limited Yes Yes Free Add-On Multi-Site Deployment Yes Yes Yes Yes No Built-in Applications Yes LImited Yes Limited Free Add-On e-commerce Extra Cost Free Add-On Limited Limited Very Limited

144 AGPL Affero General Public License, free software license that added to GPL clauses about the use of software through networks. These clauses require that the source code is completely made available to any user of the network, normally a web application. Apache License Free software license created by the Apache Software Foundation (ASF) compatible with version 3 of the GPL BSD BSD or Berkeley Software Distribution is a family of free software permissive licenses, whose original owners were regents from the California University (Berkeley), because this license was first written in this university. Being a permissive free software license, it places minimal restrictions to the way software may be redistributed, in contrast with the copyleft licenses that have reciprocity and similarity requirements. Buil-in Applications The applications system has built-in such as blog, chat, Weather, Wiki, among others. CGI-mode Support The system can run in CGI mode for development purposes or in low-end systems. Commerce The system provides built-in applications or add-ons of commerce type (such as: shopping cart, PayPal, itransact, among others). > Commercial Support The support can be purchased to a commercial organization with trained professionals. CPAL - This license is based on the Mozilla Public License, and adds the following conditions: the original developer can include its information in certain parts of the code, and this has to be shown on the screen of the application. Additionally, when the software is executed as a network service, is triggered by an action name copyleft which prevents that an ASP loophole occurs, making the available source code available to any network user.

145 CPL Free software license published by IBM. It has some similarities with LPG but differs in some key points, namely as regards to the copyleft requirements. Not compatible with GPL. Database Replication The system must be able to read and write through the slaves to the master database. Ease of Use The system provides some tools that allow users a easy experience in editing or modifying in a way quick and simple. (Drag and Drop or Undo). Verification The system sends an activation key to users to ensure that they have introduced a valid address. FTP Support The system allows user to upload the internal content and/ or files via FTP. < > GPL GNU General Public License, GNU GPL or simply GPL is a designation of the free software license conceived by Richard Matthew Stallman in 1989, under the Free Software Foundation GNU project. GPL is the most used license in free software projects, due to its adoption to the GNU project and to the GNU/Linux operating system. The software used to manage Wikipedia s content is covered by this license, in version 2.0 or superior.

146 GPL v2 The main difference between this version and the version 1 is the existence of a clause that says if someone has imposed restrictions, that don t allow the distribution of software with the GPL license in a way that respect the freedom from other users to do the same, that someone may not distribute it in any way. GPL v3 Some changes regarding software patents, license compatibility, free software, definition of source code and hardware restrictions were introduced to the license. LGPL A lesser general public license written in 1991 and updated in It is a free software license written as a compromise between GPL and the most permissive licenses (BSD, MIT). The main difference between the GPL and the LGPL is that it allows the association with programs that aren t under the GPL or LGPL, < > including proprietary software. Load Balancing The system allows placing a load balancer in front to separate calls for multiple servers. This requires that the user sessions can be passed between all nodes in a transparent way. MIT License It is a permissive license for free software created by Institute of Technology of Massachusetts. It is compatible with the GPL license. Mozilla Public License Mozilla Public License is a free software license, mainly used in Mozilla software and software related to it. Copyleft license is similar but not as rigid as the distribution. You can create a proprietary version of a code under this license. Not compatible with GPL, ie, a module covered by the Mozilla license and a module covered by the GPL license and can not be legally bound.

147 Multilingual Content Integration The system supports a multilingual version of each content object without the need to republish the object. For example, if yhe user create a FAQ in english, all that is needed to display the FAQ in spanish or in another language is just to translate the content, not create another object FAQ. Then, depending on user p appears one version or other. Multi-Site Deployment Is the system is able to join in a deploy multiple websites. This means that installing the software only once, can have the number of websites wanted. It also means that when it comes time to upgrade this can only be done in one place and not separately for each website. Open Source Open Source is software that is available in source code form: the source code and other copyrights holders for copyright are provided under a free software license that permits users to study, change, improve and also to distribute the software. < > Proprietary Proprietary Software is a software licensed under exclusive legal right of the copyright holder. The license is given the right to use the software under certain conditions preventing other uses, such as modification, distribution or re-engineering. Session Management System provides a tool to enable administrator only to see who is currently in the application, what are doing and whether you need to force its log out.

148 Static Content Export System has the capacity to export content as an HTML. Test Framework System has a framework of automated tests that can be used to test the base code in order to ensure that this is wrong (Unit Tests ou Smoke Tests). WAI Compliant System follows the specification W3C to WAI. Web Statistics System has a statistical reports of website for things and pages with content viewed, number of users for a period of time, among others. XHTML Compliant System follows the specification W3C to WAI. <

149 DotCMS dotnetnuke ; Ez Publish Joomla > Liferay Umbraco

150

151 Open Source Tools for Document Management Systems Evaluate transversal features belonging to document management demonstrating also a deeply knowledge about the level of maturity and updating of databases allowing integration and the license type used. The features are included in the Document Management Systems. The all these features enable an objective comparison between different technologies and how each one can be more assertively to the Client s requirements.

152

153 General Characterisctics Features LetoDMS Logical Doc Knowledge Tree OpenDocMan OpenKm Licencing Type GNU GPL v2.0 GNU Library or LGPL Versão 2.0 GNU GPL Versão 3.0 GNU GPL v2.0 GNU GPL Database Supported MySql MySql MySql MySql HSQL, MySql Last version release Jan Jan (N/A) Dec Jan 2013 > Host Environment Javascript, PHP Java PHP, Java Javascript, PHP Java Build to Change Medium Medium Medium Medium Medium

154 Other Characteristics Features LetoDMS Logical Doc Knowledge Tree OpenDocMan OpenKm Operating Systems Windows, Linux, Mac Os Windows, Linux, Mac Os Windows, Linux, Mac Os Windows, Linux, Mac Os Windows, Linux, Mac Os < Categories Business Management, Desktop Publishing, File Management CMS Systems, Indexing / Search, Content Management CMS Systems, Indexing / Search, Office / Business CMS systems, file sharing, content management Human Resources, Content Management, Workflow Users Interface Web-Based Web-Based Web-Based Web-Based Web-Based > Languages Multilingual (Portuguese included) Multilingual (Portuguese included) Multilingual (Portuguese included) Multilingual (Portuguese included) Multilingual (Portuguese included) Workflow Yes Yes Yes Yes Yes (jbpm)

155 Other Characteristics Features LetoDMS Logical Doc Knowledge Tree OpenDocMan OpenKm Safety Yes Yes Yes Yes Yes < Versions control Yes Yes Yes Yes Yes Indexing and recovery tools Yes Yes Yes Yes Yes

156 Leto DMS Logical Doc Knowledge Tree OpenDocMan OpenKM

157 LetoDMS Combines a range of features with an appealing graphical interface which allows access to documentation through the intranet or internet. Features permitting file upload through web-interface, content editing and ownership of online files, detailed information about the documents to download, individual icons for different Mime-Types, among others. Due to its features, this product is unique. Leto DMS Logical Doc Knowledge Tree OpenDocMan OpenKM

158 LetoDMS Although it is still considered a product under development has some space for optimization, regarding file navigation, online editing (HTML) and search engine. Leto DMS Logical Doc Knowledge Tree OpenDocMan OpenKM

159 LogicalDoc Solution containing web interface which executes the following operations: sharing, creating security groups, seeks and audit of corporate documents. Thus, a determined process workflow can be managed and monitored from its initial creation, through sharing and collaboration, approval and also through analysis and review. Leto DMS Logical Doc Knowledge Tree OpenDocMan OpenKM

160 LogicalDoc Document Management System (DMS) which can be used by small or large companies, in a flexible way with low cost associated, having the main goal to manage effectively their records. This tool allows companies to enjoy a limited access to resources. Like all systems of resource management, the solution LogicalDoc fosters in the medium term an increase of organizational productivity level. Leto DMS Logical Doc Knowledge Tree OpenDocMan OpenKM

161 Knowledge Tree Document Management Software which simplifies the daily user interaction with documents. Solution composed by specific features such as version control, workflow, interactive previews and integration with Microsoft Office allowing each user to have the latest version of a document at any time. Leto DMS Logical Doc Knowledge Tree OpenDocMan OpenKM

162 Knowledge Tree Compared with other document management tools, it requires an internet connection, which is a limiting factor when compared to other competitors. Can be considered a small and medium company, and does not providing version documentation. However, the commercial version is widely used by reputable companies like Miramar, Alcatel-Lucent and Fujifilm. Leto DMS Logical Doc Knowledge Tree OpenDocMan OpenKM

163 OpenDocMan Developed under the GPL Open Source license. Allows users to enjoy the document management system in a totally free way. Unlike most DMS solutions that require changes to business rules, the OpenDocMan enables integration with any business logic. Through the support of various documents types OpenDocMan has the added advantage of allowing the user to be focused only on their core business. Leto DMS Logical Doc Knowledge Tree OpenDocMan OpenKM

164 OpenDocMan Although regarded by the market as a solid tool, still contains some bugs and its documentation isn t still extensive as expected. Leto DMS Logical Doc Knowledge Tree OpenDocMan OpenKM

165 OpenKM Focused on creating an open system to document management that due to its characteristics, can be used both for small or large companies. It is a very useful tool in knowledge management, providing a more flexible and low cost alternative compared to other proprietary applications. Leto DMS Logical Doc Knowledge Tree OpenDocMan OpenKM

166 OpenKM The installation of OpenKM is quite complex, being done through command line. It must be pointed out that the documentation of OpenKM isn t always updated as expected, which makes it quite difficult to take full advantage of its potential. Leto DMS Logical Doc Knowledge Tree OpenDocMan OpenKM

167 General Characteristics Features Epiware Xinco DMS Licencing Type GNU GPL Apache License v2.0, GNU GPL Versão 2.0 Supported Type MySql MySql > Last Version Release Nov Mar 2012 Technological Base Javascript, PHP Java

168 Other Characteristics Features Epiware Xinco DMS Operating Systems Linux, FreeBsd Windows, Linux, Mac Os < Categories Data Warehousing, File Management, File Sharing Archive, File Management, Office / Business User Interface Web-Based Java Swing, Web-based > Languages Multilingual (Portuguese included) Multilingual (Portuguese included) Workflow No N/A

169 Other Characteristics Features Epiware Xinco DMS Safety Yes Yes < Versions Control Yes Yes Indexing and recovery tools Yes Yes

170 Proprietary Proprietary Software is a software licensed under exclusive legal right of the copyright holder. The license is given the right to use the software under certain conditions preventing other uses, such as modification, distribution or re-engineering. Open Source Open Source is software that is available in source code form: the source code and other copyrights holders for copyright are provided under a free software license that permits users to study, change, improve and also to distribute the software. GPL GNU General Public License, GNU GPL or simply GPL is a designation of the free software license conceived by Richard Matthew Stallman in 1989, under the Free Software Foundation GNU project. GPL is the most used license in free software projects, due to its adoption to the GNU project and to the GNU/Linux operating system. The software used to manage Wikipedia s content is covered by this license, in version 2.0 or superior. > LGPL A lesser general public license written in 1991 and updated in It is a free software license written as a compromise between GPL and the most permissive licenses (BSD, MIT). The main difference between the GPL and the LGPL is that it allows the association with programs that aren t under the GPL or LGPL, including proprietary software.

171 Eclipse Public License (EPL) It is an Open Source software license used by the Eclipse Foundation for its software. Replaces the CPL (Common Public License) and removes certain types of grievances related to patents. The receivers of this license may use, modify, copy and distribute works and modified versions. LDAP - Lightweight Directory Access Protocol is a protocol for updating and searching directories over TCP / IP. The LDAP directory usually follows the X.500 model, it is a tree of nodes, each node consisting of a set of attributes with their values. Network-attached Storage (NAS) It is a type of data storage at the level of files connected to a network storage that provides data access to heterogeneous clients. < Apache Storage Area Network (SAN) They are dedicated networks that provide access to a block level data storage, primarily being used to make storage devices such as disk arrays, tape libraries and optical jukeboxes, accessible to servers in a way that the devices appear connected locally to the operating system. Optical Character Recognition (OCR) It is the mechanical or electronic translation of scanned images of handwritten text, typed or printed in encoded text into machine. License Free software license created by the Apache Software Foundation (ASF) compatible with version 3 of the GPL

172 LetoDMS Knowledge Tree LogicalDOC OpenKM Epiware Xinco DMS

173

174 Open Source Tools for Software Terminal Emulation The evaluation will embrace a range of tools for terminal emulation in Open Source version with support. Based on a set of user tools free or with various customizable features with different types of licensing (Open Source, GPL, CPAL, among others). At present the market is becoming highly competitive and with increasingly complete solutions, the question remains: Will the best solution generate competitive advantage in the market? We ing alternative to the most reputable solutions in the market (ex., IBM Client Access, Personal Communications, Rumba Terminal Emulation, among others).

175

176 General Characteristics Features MochaSoft Quick3270 TTWin4 z/scope Rocket Licencing Type GPL CPAL Proprietary, GPL CPAL Proprietary Last version release Jan 2013 Nov Dec 2012 Dec 2011 Support Type Online Online Online Online Online > Host Environment Web Web Web Web Web Build to Change Medium Medium Medium Medium Medium

177 Other Characteristics Features MochaSoft Quick3270 TTWin4 z/scope Rocket Compatibility with Mobile Devices Yes No No No No < Terminal Emulation Yes Yes Yes Yes Yes Multi-session/Multi-connection Yes Yes Yes Yes Yes Screen mode 24*80 or 24*132 Yes Yes No Yes No > Hotspots Yes No Yes No Yes Hardcopy Screen Yes Yes No No No Mail Support Yes No No Yes No Macro Support Yes Yes Yes No Yes

178 Other Characteristics Features MochaSoft Quick3270 TTWin4 z/scope Rocket Print Emulation Yes Yes Yes Yes Yes File Transfer Yes Yes Yes Yes No < Safety Yes Yes Yes Yes Yes Keyboard Customization Yes Yes Yes No No Task Automation No Yes No No Yes > Desktop Remote Access Yes No Yes No No User-friendly Interface & Navigation Yes Yes Yes No Yes Operating System Compatibility Yes Yes Yes Yes Yes

179 Other Characteristics Features MochaSoft Quick3270 TTWin4 z/scope Rocket Languages & Characters Support Yes No No No Yes < Integration with other applications Keyboard Customization Yes Yes No Yes No Yes Yes Yes No No User defined Function Keys Yes Yes Yes No Yes Barcode scanner (Camera, Linea Pro 4 or an OPTICON 2002 scanner) Yes No No No No

180 MochaSoft Quick3270 TTWin4 z/scope Rocket

181 MochaSoft The solution presented includes software oriented to terminal emulation. Appeared in the market in 1997 with the of developing solutions compatible with the various operating platforms. Worried for adapting their products to market realities and today provides solutions for mobile devices. Can be installed in mobile devices such as ipad/ iphone, Mac OS, Blackberry, Android and Windows enabling versions to response to the needs of software and hardware manufacturers. MochaSoft Quick3270 TTWin4 z/scope Rocket

182 MochaSoft Web-based solution using the cross-browser to manage a terminal emulation, according to the manufacturers' requirements, providing functionalities to: support emulation 5250, setting screen in various sizes, scan through barcode and VGA support. MochaSoft Quick3270 TTWin4 z/scope Rocket

183 Quick3270 Solution oriented to emulate terminals 3270 and 5250 for Windows environments that allows connections through laptops to IBM's zseries (S/390) and iseries (AS400). The software is distributed globally by partners under the CPAL license. The original version appeared on the market in April 1998 and provided the link Today is in version 4.31 released in February MochaSoft Quick3270 TTWin4 z/scope Rocket

184 Quick3270 Developed version of Quick3270 also to emulate sessions 3270 and Through his connectivity, makes available Printing, File Transfer Protocol, Macro Language. MochaSoft Quick3270 TTWin4 z/scope Rocket

185 TTWin4 The latest evolution of software by Turbosoft. This was the culmination of over 20 years of experience in providing high quality solutions maintaining the level of accuracy and reliability. Turbosoft introduced new features designed to improve the terminals performance, as well as an updated interface and technical additions that will ensure that the software continues to be relevant and compatible with modern desktop. MochaSoft Quick3270 TTWin4 z/scope Rocket

186 TTWin4 This solution is defined as a software for terminal emulation that provides functionalities that allows the user to remove IPv6 support, 80 types of emulation, data security (SSL2/SSL3/TLS, SSH1 & SSH2, SFTP), Full keyboard re-mapping, Comprehensive Character Set Support, Session Panel, Tabbed Sessions, Powerful Tools for Automation, Scripting Tools, Hotspots, OCX Interface, Advanced Printing Support e Emulation and GUI Features. MochaSoft Quick3270 TTWin4 z/scope Rocket

187 z Scope It is a web-based application for terminal emulation developed since 2002 by Cybele. It offers solutions for Desktop z/scope Classic, Express 3270, 5250 and Express VT face to IBM iseries (AS400) and IBM Mainframes. For environments Web the version z / Scope Anywhere. MochaSoft Quick3270 TTWin4 z/scope Rocket

188 z Scope The solution z/scope is a terminal emulator that provides security, providing a graphical user interface, HTML to IBM Mainframe and iseries in Windows environment, differentiating itself from competitors by characteristics of stand alone and Web component with ability to establish multi connections and secure sessions through SSL 2/3 and TLS 1.0 MochaSoft Quick3270 TTWin4 z/scope Rocket

189 Rocket Solution of terminal emulation to access to legacy systems, including IBM Mainframes (3270), IBM iseries (5250), Unisys (T27 and UTS), VMS (ICL 7561) and many hosts ASCII (Unix, HP, VAX, AIX). This solution includes: emulation for desktop and web-to-host to replace existing emulators; web servers based providing ActiveX and HTML, based on API's providing development tools, components and a safe execution environment. MochaSoft Quick3270 TTWin4 z/scope Rocket

190 Rocket Provides an emulator terminal named BlueZone that covers aspects of IBM Mianframe e iseries, Unisys and VMS. The solution integrates the Windows environment with features that allow progress to the next generations, in particular, Macros, VB Script and Java. MochaSoft Quick3270 TTWin4 z/scope Rocket

191 General Characteristics Features TN5250J BOSâNOVA TN5350 iseries x3270 Licencing Type Free Proprietary GPL Last version release 6.3 N/A Support Type Online Online Online > Host Environment Web Web Web Build to Change Low Low Low

192 Other Characteristics Features TN5250J BOSâNOVA TN5350 iseries x3270 Compatibility with Mobile Devices No No No Terminal Emulation Yes Yes Yes < Multi-session/ Multi-connection No No No Screen mode 24*80 or 24*132 No No No Hotspots Yes No No > Hardcopy Screen No No No Mail Support Yes No No Macro Support Yes No No

193 Other Characteristics Features TN5250J BOSâNOVA TN5350 iseries x3270 Print Emulation No Yes No File Transfer Yes Yes No < Safety No No Yes Keyboard Customization No No No Task Automation No No No > Desktop Remote Access No No No User-friendly interface & navigation No Yes No Operating System Compatibility No No No

194 Other Characteristics Features TN5250J BOSâNOVA TN5350 iseries X3270 Languages & characters support No No No < Integration with other applications Yes No No Keyboard Customization No No No User defined Function Keys No No No Barcode scanner (Camera, Linea Pro 4 or an OPTICON 2002 scanner) No No No

195 CPAL This license is based on the Mozilla Public License, and adds the following conditions: the original developer can include its information in certain parts of the code, and this has to be shown on the screen of the application. Additionally, when the software is executed as a network service, is triggered by an action name copyleft which prevents that an ASP loophole occurs, making the available source code available to any network user. GPL GNU General Public License, GNU GPL or simply GPL is a designation of the free software license conceived by Richard Matthew Stallman in 1989, under the Free Software Foundation GNU project. GPL is the most used license in free software projects, due to its adoption to the GNU project and to the GNU/Linux operating system. The software used to manage Wikipedia s content is covered by this license, in version 2.0 or superior. Online Collaboration Tool Online collaboration, or online collaboration on a massive scale, is a form of collaboration in which large groups of people usually work independently on the same project. These projects typically take place on the Internet using social software, which primarily produce relations, eg social networking service and support tools for collaboration, producing a collaborative product, eg wiki platforms, which provide a potentially source of collaboration and knowledge sharing.. Open Source Open Source is software that is available in source code form: the source code and other copyrights holders for copyright are provided under a free software license that permits users to study, change, improve and also to distribute the software. Proprietary Proprietary Software is a software licensed under exclusive legal right of the copyright holder. The license is given the right to use the software under certain conditions preventing other uses, such as modification, distribution or re-engineering.

196 Mochasoft Quick3270 TTWin4 z/scope Rocket BOSâNOVA TN5350 iseries TN5250J X3270

197

198 Open Source Tools for IT Development Will evaluate relevant characteristics by groups of: Collaborative Portals, Mobile, SQL and Reports. It will include versions, license type and the level of maturity. The information will consider, most relevant and used allowing an assertive evaluation about the capacity of each technologies. Will allow an objective comparison between different technologies, thus focusing on which one answer the Clients expectations.

199

200 TOP 5 Collaborative Portals >

201 General Characteristics Features Alfresco DotNetNuke Kentico CMS Sitefinity CMS Drupal Licencing Type LGPL MIT Proprietary, Free Edition Proprietary GPL Last version release 4.2.C Support Type Comercial, Online Comercial, Online Comercial, Online Comercial, Online Comercial, Online > Host Environment Local Local Local Local Local Build to Change High High High High High

202 Other Characteristics Features Alfresco DotNetNuke Kentico CMS Sitefinity CMS Drupal Web Content Management Yes Yes Yes Yes Yes < Group Web Content Management Yes Yes Yes Yes Yes > Enterprise Content Management Yes No Yes No Yes

203 TOP 5 Mobile >

204 General Characteristics Features iui Rhodes PhoneGap Titanium RubyMotion Licencing Type MIT License MIT License APL v2 APL v2, Proprietary Comercial < Last version release Support Type Online Comercial Comercial Comercial Comercial > Host Environment Local Local Local Local Local Build to Change Medium Medium Medium Medium Medium

205 Other Characteristics Features iui Rhodes PhoneGap Titanium RubyMotion < Native No Yes No Yes Yes > Web Base Yes No Yes Yes No

206 TOP 5 SQL >

207 General Characteristics Features MariaDB SQLite MongoDB Apache CouchDB PostgreSQL Licencing Type GPL v2 Public domain AGPL v3.0 Apache License 2.0 PostgreSQL < Last version release Support Type Online Online Comercial Online Online > Host Environment Local Local Local Local Local Build to Change Low Low Low Low Low

208 TOP 5 Reports >

209 General Characteristcs Features Eclipse BIRT Project Jasper Reports Pentaho Licencing Type Eclipse Public License LGPL GPL e LGP v2, MPL 1.1 < Last version release Support Type Online Online Online > Host Environment Local Local Local Build to Change Medium Medium Low

210 Other Characteristics Features Eclipse BIRT Project Jasper Reports Pentaho < BI Yes Yes Yes Reporting Yes Yes Yes

211 DotNetNuke Titanium MariaDB BIRT Project

212 Collaborative Portals DotNetNuke CMS based on Asp.Net. Provided as Open Source software, in the Community Edition version, under the MIT license or proprietary commercial license in cases of Professional and Enterprise versions. With more than 6,000,000 downloads and a community over 800,000 users is considered the leading CMS Asp.Net platform. The first releases of DotNetNuke were developed by company Perpetual Motion Inc, namely by Shaun Walker who was responsible for its development. However, its further development was performed by the Open Source community. In 2006 was founded the DotNetNuke Corporation which replaced Perpetual Motion Inc as the entity responsible for the project. DotNetNuke Titanium MariaDB BIRT Project The platform receives regular updates given to its vast community, existing also a portuguese community (http://www.dotnetnuke.com.pt/). The community edition is not tested even their quality is certified by DotNetNuke Corporation. This CMS is composed of nuclear modules maintained by a team of volunteers belonging to community.

213 Collaborative Portals DotNetNuke The solution presents a good level of maturity and is very complete. Besides having a solid community and always active. Designed to be user friendly is also very flexible and easy to learn even for those who don t program. With many modules and templates available. The multimedia edition is quite simple. Community leader in CMS. Net. DotNetNuke Titanium MariaDB BIRT Project

214 Mobile Titanium Allows the creation of applications for mobile devices in which it is possible to use the same controls. The solution has shown its strength in creating applications, starting with the world of ios and now opening its spectrum to the Android environment. DotNetNuke Titanium MariaDB BIRT Project

215 Mobile Titanium Allows development of several applications with the added value of its easily interactivity with components of mobile devices. This versatility makes the interaction very easy with physical devices, such as video, GPS and Book Contacts, among others. DotNetNuke Titanium MariaDB BIRT Project

216 SQL MariaDB Replaces MySQL when it was acquired by a large corporate company, becoming the most widely used SGBD to Open Source or small projects. DotNetNuke Titanium MariaDB BIRT Project

217 SQL MariaDB Good level of maturity and it is fairly complete, in addition counts with a solid and active community. It has all the basic and advanced features to be a reference in the world of Managers Database Systems. DotNetNuke Titanium MariaDB BIRT Project

218 Reports BIRT Project Open Source Report Builder. It is provided as Open Source software, being an extension of Eclipse IDE, widely used and adopted by JAVA community. DotNetNuke Titanium MariaDB BIRT Project

219 Reports BIRT Project Provides a higher level of maturity, in addition to having the support of a solid and active community. Designed to be user friendly, is also very flexible and easy to learn even for those who don t program. The multimedia edition is quite simple. DotNetNuke Titanium MariaDB BIRT Project

220 General Characteristics Features Composite C1 dotcms Django-cms Appspresso Apache Derby Licencing Type Mozilla Public License GNU GPL v2 BSD Close Source Freeware Apache License Last version release Support Type Online Comercial Online Online Online Online Host Environment Local Cloud Local Local Local Local Build to Change High High High Low Medium

221 AGPL Affero General Public License, free software license that added to GPL clauses about the use of software through networks. These clauses require that the source code is completely made available to any user of the network, normally a web application. Apache License Free software license created by the Apache Software Foundation (ASF) compatible with version 3 of the GPL BSD BSD or Berkeley Software Distribution is a family of free software permissive licenses, whose original owners were regents from the California University (Berkeley), because this license was first written in this university. Being a permissive free software license, it places minimal restrictions to the way software may be redistributed, in contrast with the copyleft licenses that have reciprocity and similarity requirements. Buil-in Applications The applications system has built-in such as blog, chat, Weather, Wiki, among others. > CGI-mode Support The system can run in CGI mode for development purposes or in low-end systems. Commerce The system provides built-in applications or add-ons of commerce type (such as: shopping cart, PayPal, itransact, among others). Commercial Support The support can be purchased to a commercial organization with trained professionals.

222 CPAL - This license is based on the Mozilla Public License, and adds the following conditions: the original developer can include its information in certain parts of the code, and this has to be shown on the screen of the application. Additionally, when the software is executed as a network service, is triggered by an action name copyleft which prevents that an ASP loophole occurs, making the available source code available to any network user. CPL Free software license published by IBM. It has some similarities with LPG but differs in some key points, namely as regards to the copyleft requirements. Not compatible with GPL. Verification The system sends an activation key to users to ensure that they have introduced a valid address. < > FTP Support The system allows user to upload the internal content and/ or files via FTP. GPL GNU General Public License, GNU GPL or simply GPL is a designation of the free software license conceived by Richard Matthew Stallman in 1989, under the Free Software Foundation GNU project. GPL is the most used license in free software projects, due to its adoption to the GNU project and to the GNU/Linux operating system. The software used to manage Wikipedia s content is covered by this license, in version 2.0 or superior.

223 GPL v2 The main difference between this version and the version 1 is the existence of a clause that says if someone has imposed restrictions, that don t allow the distribution of software with the GPL license in a way that respect the freedom from other users to do the same, that someone may not distribute it in any way. GPL v3 Some changes regarding software patents, license compatibility, free software, definition of source code and hardware restrictions were introduced to the license. LGPL A lesser general public license written in 1991 and updated in It is a free software license written as a compromise between GPL and the most permissive licenses (BSD, MIT). The main difference between the GPL and the LGPL is that it allows the association with programs that aren t under the GPL or LGPL, < > including proprietary software. Load Balancing The system allows placing a load balancer in front to separate calls for multiple servers. This requires that the user sessions can be passed between all nodes in a transparent way. MIT License It is a permissive license for free software created by Institute of Technology of Massachusetts. It is compatible with the GPL license. Mozilla Public License Mozilla Public License is a free software license, mainly used in Mozilla software and software related to it. Copyleft license is similar but not as rigid as the distribution. You can create a proprietary version of a code under this license. Not compatible with GPL, ie, a module covered by the Mozilla license and a module covered by the GPL license and can not be legally bound.

224 Multilingual Content Integration The system supports a multilingual version of each content object without the need to republish the object. For example, if yhe user create a FAQ in english, all that is needed to display the FAQ in spanish or in another language is just to translate the content, not create another object FAQ. Then, depending on user p appears one version or other. Multi-Site Deployment Is the system is able to join in a deploy multiple websites. This means that installing the software only once, can have the number of websites wanted. It also means that when it comes time to upgrade this can only be done in one place and not separately for each website. Open Source Open Source is software that is available in source code form: the source code and other copyrights holders for copyright are provided under a free software license that permits users to study, change, improve and also to distribute the software. < > Proprietary Proprietary Software is a software licensed under exclusive legal right of the copyright holder. The license is given the right to use the software under certain conditions preventing other uses, such as modification, distribution or re-engineering. Session Management System provides a tool to enable administrator only to see who is currently in the application, what are doing and whether you need to force its log out.

225 Static Content Export System has the capacity to export content as a HTML. Test Framework System has a framework of automated tests that can be used to test the base code in order to ensure that this is wrong (Unit Tests ou Smoke Tests). WAI Compliant System follows the specification W3C to WAI. Web Statistics System has a statistical reports of website for things and pages with content viewed, number of users for a period of time, among others. XHTML Compliant System follows the specification W3C to WAI. <

226 MariaDB SQLite MongoDB Apache CouchDB > Postgre SQL Appspresso ;

227 Composite CI Django -CMS https://www.django-cms.org/; dotcms <

228

229 Open Source Tools for Systems & Infrastructures The study includes Open Source Operating Systems products that are often used and include support. We addressed the features that are considered most relevant comparing with the level of Operating Systems and, therefore, allow a more complete evaluation about the capacity of each technology analyzed. Thus, the all these features allow an objective comparison between different Operating Systems and which one can adapt better to the customer needs. During its preparation were evaluated several parameters, such as: Alternatives without costs; Packet format; Which distribution is based; Last version of the kernel; Frequency with new versions are available; Duration of the support; Lowest annual price.

230

231 General Characteristics Features Caixa Mágica Oracle red hat Suse Ubuntu Licencing Type GPL GPL red hat subscription Novell subscription GPL + others Last version release May 2012 Jan 2013 Jan 2013 Feb 2012 Oct 2012 Support Type Comercial Comercial Comercial Comercial Comercial > Host Environment Local Local Local Local Local Build to Change Low Medium Hight Hight Medium

232 Other Characteristics Features Caixa Mágica Oracle red hat Suse Ubuntu Free alternatives N/A N/A CentOS, Fedora opensuse N/A Package format deb rpm rpm rpm deb < Based on <2011 Mandriva >2011 Ubuntu red hat N/A opensuse Debian Last version kernel Release frequency variable variable variable month 6 month 24 month LTS Support 5 years 10 years 13 years general 7 y extended 10 y desktop LTS 3 y server LTS 5 y Lowest price/ year - - $349 $349 -

233 Caixa Mágica Oracle Linux Red Hat SUSE Linux Ubuntu

234 Caixa Mágica Linux Caixa Mágica was born in October 2000 with the award from the Millennium Express Developed by three investigators of ADETTI (Daniel Neves, Paulo José Guimarães and three hundred). Is the Open Source Linux with portuguese distribution. The Caixa Mágica mission is to contribute to the country's development by producing innovative solutions focused on people and organizations, investing in I&D and creating portuguese centers of excellence in Open Source. Its mission is to be the main portuguese distribution of Linux and make it accessible to everyone. Caixa Mágica Oracle Linux Red Hat SUSE Linux Ubuntu

235 Caixa Mágica The fact of being a portuguese solution makes the contact easier between the portuguese companies and the team supporting. Caixa Mágica Oracle Linux Red Hat SUSE Linux Ubuntu

236 Oracle Linux In 1976, Larry Ellison, Bob Miner and Ed Oates founded a consultancy named Software Development Laboratories (SDL) and won a contract with CIA to build a special database whose code name was Oracle. In 2006 Oracle began to support Linux for the enterprise environment, based on Red Hat Enterprise Linux. Oracle develops hardware and software solutions for cloud or data center, from servers and storage to operating systems, databases or applications. Caixa Mágica Oracle Linux Red Hat SUSE Linux Ubuntu

237 Oracle Linux The advantage of Oracle Linux solution is the integration with the Oracle database. Caixa Mágica Oracle Linux Red Hat SUSE Linux Ubuntu

238 Red Hat Red Hat company was founded in It is the largest provider of Open Source solutions and ranks as one S&P 500 company. It was the first company to have an Open Source revenue of a billion dollars a year. Its mission is to be a catalyser in a community that includes customers, contributors and partners in order to create the best technology following the Open Source perspective. It has over 4500 employees worldwide. Caixa Mágica Oracle Linux Red Hat SUSE Linux Ubuntu

239 Red Hat The visibility that Red Hat has in the market promotes a growing stability and recurrence of testing Red Hat tool. Caixa Mágica Oracle Linux Red Hat SUSE Linux Ubuntu

240 SUSE Linux SUSE Linux born in Germany and their development was conducted, mostly in Europe. The first version appeared in early In April 2011, Novell and SUSE were acquired by The Attachmate Group. The Attachmate Group has made SUSE an independent business unit; In November 2006 (renewed in July 2011), Novell signed an agreement with Microsoft which has improved the interoperability of SUSE products with Microsoft Windows products, doing cross promotion and marketing between two companies. Caixa Mágica Oracle Linux Red Hat SUSE Linux Ubuntu

241 SUSE Linux It is currently in second place in the ranking of the most commonly used solutions in the market. Caixa Mágica Oracle Linux Red Hat SUSE Linux Ubuntu

242 Ubuntu The origin of the word 'Ubuntu' is african and means humanity to others". It also means "I am what I am because of who we all are." The Ubuntu Linux spirit brings the word 'Ubuntu' to the world of computers. The Ubuntu Linux is based on the Debian distribution with frequent and regular versions and with a consistent interface. It is commercially supported by Canonical company, either on the desktop or in the server version. The first official version was lauched in October Caixa Mágica Oracle Linux Red Hat SUSE Linux Ubuntu

243 Ubuntu This solution is the most used in desktop environment. Caixa Mágica Oracle Linux Red Hat SUSE Linux Ubuntu

244 Open Source Open Source is software that is available in source code form: the source code and other copyrights holders for copyright are provided under a free software license that permits users to study, change, improve and also to distribute the software. GPL GNU General Public License, GNU GPL or simply GPL is a designation of the free software license conceived by Richard Matthew Stallman in 1989, under the Free Software Foundation GNU project. GPL is the most used license in free software projects, due to its adoption to the GNU project and to the GNU/Linux operating system. The software used to manage Wikipedia s content is covered by this license, in version 2.0 or superior. GPL v2 The main difference between this version and the version 1 is the existence of a clause that says if someone has imposed restrictions, that don t allow the distribution of software with the GPL license in a way that respect the freedom from other users to do the same, that someone may not distribute it in any way. GPL v3 Some changes regarding software patents, license compatibility, free software, definition of source code and hardware restrictions were introduced to the license.

245 Caixa Mágica Oracle Red Hat Suse Linux > Ubuntu

246 At Mind Source we have the goal to innovate very often our offer, in order to inspire the best solutions, which promotes a financial and knowledge profit to each customer s core business. We are focused in designing the simplest, innovative and sustainable solutions that better fit to each project environment. Our commitment is to contribute with our daily performance to your business success. We want to be a partner in your sustainable growing. Our Marketing Department is > waiting for your suggestions through the Thank you!

247

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