Architecture For Success -- Gaining an edge in Insurance and Wealth Management

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1 Eastpro Limited Jacky Wong Sales Manager October 12, 2006 Presentation Architecture For Success -- Gaining an edge in Insurance and Wealth Management

2 COMPANY INTRODUCTION Vision & Mission World Class Packaged Software Leading FSI Software Vendor World Class Industries Experience & Best Practices Main Business Areas Packaged Software Software Development Business & IT Consulting Hardware Integration Focused Market Financial Services (Insurance, Wealth Management, Banking )

3 Hong Kong Market Statistics Highlight (2005 Result) In-Force Business (Long Term Insurance) No. of Policies (in Million) Premiums (in $M) Change Change Individual Life Traditional % $67,000 $57, % Unit-Linked % $31,000 $25, % New Business (Individual Life) No. of Policies (in Million) Premiums (in $M) Change Change Individual Life Traditional % $24,000 $19, % Unit-Linked % $21,000 $18, %

4 Hong Kong Market Statistics Highlight (2005 Result) Combined Fund Management Business $ in Billion Fund Management $4,500 $3,600 $2,900 Growth in % 25.10% 22.80% representing a sizable year-onyear growth of ~25% (2-year growth: ~54%)

5 What the current customers NEED?? Real Time info. Stock // Fund Price.. Invest to to Global Market More Convenience.. More Channels Updated & Global Information News, Research, Analysis More Investment Return Faster Response Lower Service // Commission Charge Mr. Customer(s) More Product choices Better have 7x24 Customer Service

6 BUSINESS Needs Invest to to Global Market Multiple Markets Coverage Multiple Countries Support Multiple Channels New vendors / Channels to manage Multiple Operation Centers Call Centre Development Centre Settlement Centers etc. Increasing complexity on Front-office Back-office (Core) systems More Convenience.. More Channels Faster CS Response Better have 7x24 Customer More Product Service choices Updated & Global Information News, Research, Analysis

7 BUSINESS Needs (Continued ) Invest to to Global Market Single platform for Multi-region Single customer interface Single operation interface Complete Site revamp Cost control More Outsourcing Need More Convenience.. More Channels Lower Service // Commission Charge

8 CHALLENGE Issues IT Solutions are impacted by dynamic business / Customer requirements Investments goes to core system which support dayto-day business processes only Organizational issues continue to challenge IT areas Implications Demand for improved service, and multi-channel interaction, required crossenterprise optimization of capabilities.. IT must anticipate business needs and be responsive to the speed to market requirements Research shows that 70% of IT goes to Maintenance and redevelopment Support Sales and Distribution channels have lagged behind while business needs have grown in complexity, leaving many parts of the organization underserved. Many firms still operate in autonomous business units, making it difficult to manage the efficient use of shared systems and information across the enterprise It is difficult to attract and retain necessary IT talent The following depicts a high level model that serves as the foundation of Eastpro s s insurance and Wealth Management suite

9 BUSINESS ARCHITECTURE FOR SUCCESS MODULAR APPROACH Distribution Channels e.g. e.g. Agent/Broker/Bank Agent/Broker/Bank Connected/Internet/IVRS/PDA Customer Common platform. Unique identity Dist mgt Customer Data mgmt Illustration e-application e-portfolio Production Enquiry Policy Policy Enquiry Distribution Support System (Distribution Management, Sales Services, CRM) integrating information across the enterprise Insurance Suite Suite Online Online Stock Stock (Life (Life/ General) Trading System Wealth Wealth Mgt Mgt Loan Loan Mgt Mgt System System (Person, (Fund, (Fund, ELI, ELI, Bond) Bond) Mortgage, Term) Term) Collateral / Financing System Customer Centric

10 KEEP IT SIMPLE, EASY AND FAST! Proven system framework Integrated distribution support and Back office systems capabilities Using browser as the front-end interface (zero client installation) Modular design and developed Parameter driven Pure J2EE technology Easy to scale up Flexible to cope with centralized or de-centralized operation We provide a synergistic combination of core competencies in ensuring the smooth implementation of bancassurance distribution and policy administration systems. It is because we have regional hands-on experience in re-engineering business processes and implementing advanced system solutions for multi-national companies

11 CONTACT INFORMATION Eastpro Limited - Hong Kong Head Office 2502 AIA Plaza, 18 Hysan Road, Causeway Bay, Hong Kong Tel: Dir: Fax: Contact: Mr. Jacky Wong Eastpro (Shenzhen) Technology Limited Flat 1416, 14/F, Hualian Building, #2008 Shennanzhong Road, Shenzhen, Eastpro Limited - Shanghai Office Flat E02, 7/F,Shanghai JunYao International Plaza 789 Zhaojiabang Road Shanghai, Web Site

12 Thank you!

Insurance /Bancassurance

Insurance /Bancassurance Proven Solutions. Fast Delivery. Terence Ho Director, Sales & Marketing Eastpro Limited Eastpro Company Profile Core Competence Eastpro Solutions Case Studies Summary Contact Information