Peer Supporter/Recovery Coach Survey

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1 Peer Supporter/Recovery Coach Survey An on-line survey was designed and administered by Ohio Citizen Advocates for Addiction Recovery to known Peer Supporters/Recovery Coaches from April 2- May 13, Peers viewed the survey and 83 completed. The survey instructions requested that only individuals in recovery from addiction complete the survey. One response was deleted from the results as the respondent reported never being in recovery from addiction. Total valid respondents = Have you ever been in recovery from addiction to alcohol or other drugs? 100.0% Yes (82) 0.0% No (0) 2. Are you currently in recovery from addiction to alcohol or other drugs? 92.6% Yes (76) 7.3% No (6) 3. How long have you been in recovery from addiction to alcohol or other drugs 37.8% 10 or more years (31) 31.7% 6-10 Years (26) 29.2% 1-5 Years (24) 1.2% Not applicable. I am not in recovery from addiction (1) 0.0% Less than 1 Year (0) 4. Have you ever been in recovery from a mental health challenge? 71.9% Yes (59) 28.0% No (23) 5. Do you work and/or Supporter/Recovery Coach? Check all that that apply. 37.8% Currently Work (39) 25.2% Currently Volunteer (26) 15.5% Previously Volunteered (16) 14.5% I have not worked or volunteered as a

2 Peer Supporter/Recovery Coach. (15) 6.7% Previously Worked (7) 6. Employer Organization Name for most recent position: (If not employed as a Peer Supporter/Recovery Coach please write none) View Answers 7. Employer Organization City for most recent position: (If not employed as a Peer Supporter/Recovery Coach please write none) View Answers 8. The type of organization where I work at my most recent position is: 28.0% Not applicable. I do not work as a Peer Supporter/Recovery Coach (23) 19.5% View "Other" Answers 15.8% Tradtional Provider Agencies (substance abuse or addiction) (13) 14.6% Recovery Community Organization (substance abuse or addiction) (12) 6.0% Traditional Provider Agencies (mental health) (5) 4.8% Psychiatric Hospital (4) 3.6% Consumer Operated Services (mental health (3) 2.4% Veterans' Service Program (2) 2.4% Homeless Outreach Program (2) 1.2% Medical Hopsital (1) 1.2% Federally Qualified Health Center (FQHC) (1) 0.0% Jail/Prison (0) 0.0% Medicaid Health Home (0) 9. What is your title as a an employed Peer Supporter/Recovery Coach at your most recent position? 35.3% Not applicable. I do not work as a Peer Supporter/Recovery Coach. (29)

3 20.7% Recovery Coach (17) 15.8% View "Other" Answers 12.1% Peer Specialist (10) 6.0% Recovery Support Specialist (5) 4.8% Peer Advocate (4) 2.4% Peer Coach (2) 2.4% Recovery Trainer (2) 0.0% Recovery Educator (0) 0.0% Peer Bridger (0) 10. How many hours per week do you typically work as a Peer Supporter/Recovery Coach at your most recent position? 34.1% Not Applicable. I do not work as a Peer Supporter/Recovery Coach. (28) 30.4% 36 or more (25) 17.0% 0-10 (14) 9.7% (8) 7.3% (6) 1.2% (1) 11. In a typical work week, what shift do you typically work at your current position? 41.4% Not applicable. I am not employed as a Peer Supporter/Recovery Coach. (34) 34.1% Regular Business Hours (8am - 5pm) (28) 21.9% I do not have a steady schedule. My hours are always changing. (18) 2.4% After Business Hours (6pm- 12am) (2) 0.0% Before Business hours (1am - 7am) (0) 12. What is your current pay per hour at your most recent position as a Peer Supporter/Recovery Coach? 47.5% Not applicable. I am not employed as a Peer Supporter/Recovery Coach. (39)

4 18.2% $ (15) 10.9% $20.00 or more (9) 9.7% $ (8) 8.5% $ (7) 2.4% $ (2) 2.4% $ (2) 13. If you do not work full-time, what are the reasons that you do not work more hours? Check all that apply 24.5% Not Applicable. I am not employed as a Peer Supporter/Recovery Coach. (25) 22.5% Not Applicable. I work full-time as a Peer Supporter/Recovery Coach (23) 11.7% View "Other" Answers 10.7% Being a volunteer is rewarding. (11) 8.8% There are no full-time positions. (9) 8.8% There are no paid positions. (9) 6.8% I fear losing benefits. (7) 3.9% I experience stigma and discrimination. (4) 0.9% I am trying it before making a commitment. (1) 0.9% I need more education. (1) 0.0% I need a formal credential. (0) 14. Most Recent Volunteer Organization Name: (If you do not Supporter/Recovery Coach please write none) View Answers 15. Most Recent Volunteer Organization City: (If you do not Supporter/Recovery Coach please write none) View Answers 16. The type of organization where I have most recently volunteered: 48.7% Not applicable. I do not volunteer as a Peer Supporter/Recovery Coach (40)

5 17.0% Recovery Community Organization (substance abuse or addiction) (14) 14.6% View "Other" Answers 4.8% Veterans' Service Program (4) 3.6% Consumer Operated Services (mental health (3) 2.4% Tradtional Provider Agencies (substance abuse or addiction) (2) 2.4% Medical Hopsital (2) 2.4% Homeless Outreach Program (2) 1.2% Psychiatric Hospital (1) 1.2% Traditional Provider Agencies (mental health) (1) 1.2% Jail/Prison (1) 0.0% Federally Qualified Clinic (0) 0.0% Medicaid Health Home (0) 17. What is your title from your most recent position as a volunteer Peer Supporter/Recovery Coach? 51.2% Not applicable. I do not volunteer as a Peer Supporter/Recovery Coach. (42) 10.9% Peer Specialist (9) 9.7% Recovery Coach (8) 9.7% View "Other" Answers 8.5% Peer Advocate (7) 3.6% Recovery Support Specialist (3) 2.4% Peer Coach (2) 2.4% Recovery Trainer (2) 1.2% Recovery Educator (1) 0.0% Peer Bridger (0) 18. How many hours per week do you typically Supporter/Recovery Coach at your most recent position? 52.4% Not applicable. I do not volunteer as a Peer Supporter/Recovery Coach (43) 25.6% 0-10 (21) 10.9% (9)

6 8.5% 36 or more (7) 2.4% (2) 0.0% (0) 19. In a typical work week, what shift do you typically volunteer at your most recent position? 51.2% Not applicable. I do not volunteer as a Peer Supporter/Recovery Coach. (42) 21.9% I do not have a steady schedule. My hours are always changing. (18) 19.5% Regular Business Hours (8am - 5pm) (16) 7.3% After Business Hours (6pm- 12am) (6) 0.0% Before Business hours (1am - 7am) (0) 20. The tasks I perform at my most recent Peer Supporter/Recovery Coach position(s) include: Please check all that apply. 7.6% One-on-One Peer Support (49) 7.1% Recovery Education (46) 7.0% Facilitating Support Groups (45) 6.0% Teaching Life Skills (Activities of Daily Living) (39) 5.9% Advocate for Peers (and their families) (38) 5.6% Teach Peers to Advocate for Themselves (36) 5.1% Recovery Planning and Education (33) 4.8% Housing Assistance (31) 4.8% Transportation Assistance (31) 4.6% Wellness Coaching (30) 4.6% Consult with Treatment Team (30) 4.5% Assisting in Interventions (29) 4.0% Documentation and Case Notes (26) 3.5% Educational Assistance (23) 3.2% Greetings and Reception (21) 3.1% Vocational Assistance (20)

7 3.1% Not Applicable. I do not volunteer or work as a Peer Supporter/Recovery Coach. (20) 2.9% Health Literacy and Education (19) 2.8% Provide Staff In-Service Training (18) 2.8% Intake Paperwork (18) 2.1% Clerical Assistance (14) 2.0% Nutritional Planning (13) 1.4% Write or Edit Grant Proposals (9) 0.6% View "Other" Answers 21. I support an average of peers per week. 26.8% Not Applicable. I do not work or Supporter/Recovery Coach (22) 14.6% 1-4 (12) 13.4% 5-8 (11) 9.7% 9-12 (8) 7.3% (6) 6.0% (5) 4.8% (4) 4.8% (4) 4.8% View "Other" Answers 3.6% (3) 2.4% (2) 1.2% (1) 22. I am supervised by a peer at my current position. 53.6% No (44) 26.8% Not Applicable. I do not work or Supporter/Recovery Coach (22) 19.5% Yes (16) 23. I supervise other peers at my current position. 51.2% No (42) 26.8% Not Applicable. I do not work or

8 Supporter/Recovery Coach (22) 21.9% Yes (18) 24. I have been a peer support provider for years. 31.7% 0-1 Year (26) 31.7% 2-4 Years (26) 25.6% Not Applicable. I do not work or Supporter/Recovery Coach (21) 6.0% 11 or more years. (5) 2.4% 5-7 Years (2) 2.4% 8-10 Years (2) 25. After gaining experience as a Peer Supporter/Recovery Specialist, what topics or skills do you think would be most helpful for future Peer Supporter/Recovery Specialists? View Answers 26. Overall, how do you feel about your Peer Support workplace or volunteer setting(s)? 46.3% Extremely Positive (38) 28.0% Positive (23) 24.3% Not applicable. I do not work or Supporter/Recovery Coach. (20) 1.2% Neither Positive nor Negative (1) 0.0% Extremely Negative (0) 0.0% Negative (0) 27. There are many reasons people choose to become Peer Supporters/Recovery Coaches. Choose all responses that apply to your personal situation as a Peer Supporter/Recovery Coach. 28.8% The ability to help peers in their recovery is a major factor in why I have become a Peer Supporter. (60) 23.0% Working with others on their recovery has helped me to stay on a good recovery path because of the mutual support that occurs. (48) 22.5% I feel I have a duty to give back what

9 was so freely given to me. (47) 15.3% Helping other people in their recovery has been a boost in my self-esteem. (32) 6.2% Not applicable. I do not work or Supporter/Recovery Coach. (13) 2.8% View "Other" Answers 0.9% The salary that I earn is the main reason that I have chosen to become a Peer Supporter. (2) 28. Although there are many positive aspects of providing these services, there are also some negative aspects of immersing one's self in providing Peer Support/Recovery Coach services. Choose all response that apply to your personal situation as a Peer Supporter. 36.8% Sometimes being a Peer Supporter/Recovery Coach adds stress to my life. (35) 22.1% Not applicable. I do not work or Supporter/Recovery Coach. (21) 21.0% View "Other" Answers 10.5% My work as a Peer Supporter/Recovery Coach has caused compassion fatigue (a gradual lessening of compassion over time towards dealing with suffering, trauma, etc.). (10) 5.2% In my work, seeing a person struggle with past trauma brings back negative memories of my own experiences with trauma. (5) 3.1% My work as a Peer Supporter/Recovery Coach negatively reminds me of my own past mental health and/or addiction issues in an unhealthy way. (3) 1.0% My work as a Peer Supporter/Recovery Coach is putting me at risk of relapse. (1)

10 29. Choose the response that best describes whether you becoming a Peer Supporter/Recovery Coach has benefited your own personal recovery. Becoming a Peer Supporter/Recovery Coach % Has had a significant positive effect on my personal recovery. (36) 36.5% Has had a positve effect on my personal recovery. (30) 14.6% Not applicable. I do not work or Supporter/Recovery Coach. (12) 4.8% Has had no effect on my personal recovery. (4) 0.0% Has had a significant negative impact on my personal recovery. (0) 0.0% Has negatively impacted my personal recovery. (0) 30. How old are you? 31. What is your gender? 36.5% years old (30) 29.2% years old (24) 18.2% years old (15) 9.7% years old (8) 4.8% years old (4) 1.2% years old (1) 0.0% 75 or older (0) 56.7% Female (46) 41.9% Male (34) 1.2% Transgender (1) 32. What is the highest level of formal education you have achieved? 34.1% Some college (28) 23.1% Bachelors (19) 21.9% Associates (18) 9.7% High School or GED (8) 4.8% Graduate (4) 3.6% Technical or Trade School (3) 2.4% Some high school (2)

11 33. What is your race/ethnicity? Select all that apply 70.7% Caucasian (58) Ohio Citizen Advocates for Addiction Recovery 0.0% Post Graduate (0) 25.6% African American (21) 3.6% American Indian or Native American (3) 0.0% Asian (0) 0.0% Native Hawaiian or Other Pacific Islander (0) In order to keep our information up to date so that we may stay in touch with you, we would appreciate the following contact information. This information will only be used for Ohio Citizen Advocates for Addiction Recovery purposes and will be available to the public only in a summarized format with no identifying information. *************************************************************************** Expanded information from specific questions. 7. Employer Organization City for most recent position: (If not employed as a Peer Supporter/Recovery Coach please write none) Name of Organization STEPS at Liberty Center Connections Coleman Professional Services Sandusky Artisans Recovery Community Center Stark County/UMADAOP Oriana House Department of Veterans Affairs VAMC Housing Solutions of Greene County, Inc. IBH Recovery Resource Center Dept. of Veterans Affairs Appalachian Behavioral Healthcare Cleveland treatment center Crisis Intervention and Recovery Center/Hunter House Family Recovery FFC F I Community Housing, Inc. Freedom House for Women Recovery Resources Firelands Regional Medical Center Behavior Health Community Support Services Location Wooster Lima Sandusky, Ohio none Akron Ohio Cleveland, OH Cleveland, OH. Executive Director Akron, Ohio Chillicothe Athens, Ohio Cleveland Canton OH Lisbon,OHIO Akron Akron, Ohio Akron, OH Cleveland Sandusky, OH JoAnna House ll

12 Drug Court Union County Summit Behavioral Healthcare Ohio Citizen Advocates for Addiction Recovery Drug Court Union County (Contractor) Madison County Job and Family Services Phoenix Recovery Support Services, assistant director/recovery coach Self employed, I get referrals from doctors. Peer supporter Client care coordinator Cincinnati, Ohio London Canton Addiction, Voices of Hope rd St. Se Canton, Ohio Wooster Meridian Service none The P.E.E.R. Center Columbus, Ohio The Recovery Zone Bellefontaine Neil Kennedy Recovery Clinic NKRC Youngstown, Recovery Coach Ohio OSU Talbot Hall 5th floor Detox unit Columbus Department of VA Department of VA TWIN VALLEY BEHAVIOR HEALTHCARE 2200 WEST BROAD ST. COLUMBUS OHIO WEST BROAD ST. COLUMBUS Second Chance Jobs Program Inc. d.b.a., Phoenix Recovery Support Services. I.O.P. Treatment for Veterans Canton, Ohio COLUMBIANA county mental health Lisbon Phoenix Recovery Support Services Canton Lima Umadaop Lima Umadaop Recovery Coach United for Good...Lake and Lowell Church of Christ Elyria, OH Southeast Inc Columbus Child and Adolescent Behavioral Health Canton Root House Ravenna Columbus Area Integrated Health Services Columbus Grafton Prison Grafton Northern Ohio Recovery Association Cleveland, Ohio Free agent; Kent State University Kent, Ohio Moore Counseling and Mediation. Svc Cleveland Ohio I work in the recovery field although my title is "Case Manager/Counselor in Training" and I work with a CDCA credential. I use my recovery coaching skills every day at my job. I work for Quest Recovery and Prevention Services Canton Ohio Phoenix Recovery Support Canton Firelands Regional Medical Center Sandusky, OH

13 Recovery Zone Cambridge Behavioral Hospital ADM-DETOX Fredrick St., Akron Coleman Professionals/Lima, Ohio UMADAOP Lucas County Center of Vocational Alternatives (COVA) Century Health Ohio Citizen Advocates for Addiction Recovery Bellefontaine Logan County Cambridge Ohio Akron Celebrate Recovery, WORTH Center Toledo Columbus, Ohio Findlay,Ohio 25. After gaining experience as a Peer Supporter/Recovery Specialist, what topics or skills do you think would be most helpful for future Peer Supporter/Recovery Specialists? Ethics, advocacy Self care importance. Advocacy Communication, listening skills. Self Disclosure Training for clinical supervisers Motivational Interviewing and Trauma Informed Care motivational interviewing. Teaching peers how to locate resources on their own in their community using the internet (google, facebook, etc.) to be less dependent on others for this task. Knowledge of community resources Understanding Agency(ies)Intercommunication Training in advocating for peers,and dealing with children and family services. Networking skills / grants and funding sources Self help knowledge and community connections. Outreach to the community to educate and de-stigmatize the seeking of assistance for drug/alcohol addiction or mental health issues. Stigma,ethics,and boundaries Maintaining autonomy as a team member How to market myself. That recovery comes in many forms... Dealing with stigmas Addiction and Mental health Promoting the need for Peer Supporters. Advocacy at State/Federal Levels. Message Training. Peer Support for Peer Supporters. How to be a good listener How to implement peers in vocational programs. How to advance to supervisor Addiction Education

14 Understand what your community does and doesn't offer in ways of support Tolerance for other professionals that don't understand the role of peer supporters Systems Self care Intervention Professional Certification; Job opportunities None-verbal body language Mental health awareness Circle of concern and circle of influence Share your experience strength and hope Motivational interviewing Helping addicts from out of state get identification A change in Medicaid coding that supports addiction/recovery providers ability to hire a Peer Supporter/Recovery Specialist. Nothing really, most things you need to learn are done on the job, cant really teach in the classroom. Available community resources Discharge readiness, resource information Ethics for individuals who have never been employed in this type of social services field. Teach boundaries to those too. Motivational Interviewing., setting boundaries How to start your own Peer Supporter/Recovrry Specialist Non-Profit or Profit Business. Listening, to move forward no matter the situation. Education on individual diagnoses Ethics Cultural competency Open communication Personal (self) Wellness Maintenance. How to help guide a person to their own conclusions. Self Care More about advocating for peers how to when to when not to Listening skills and speaking skills. Mental health and addiction Workshops on how to pitch peer services to local agencies that do not employ peer supporters. Information on the many different resources available. boundaries Since I currently work for a SAMHSA grant that provides vocational services to peers, I would like to see more vocational in the training. Steve Harrington worked with Boston University to develop a program that implements peers in vocational services. The current grant program I am with Individual Placement and Support developed by Dartmouth and taught to us by Case Western did not implement Peer Support. Myself and the other CPS I work with are paving the way for others to follow. Sharing your recovery story. Letting people know that you have struggles too. That peer supports are not fixers. I have run into that a lot since I started training three years ago. I want to help you fight your battles and support you always.

15 self care, advocacy assistance More education and training on helping clients with housing applications with the Shelter Board Increase the frequency or opportunities to exchange information that the recovery coaches would benefit from and stay engaged in. Make sure to take care of yourself first. Never take anything personal as everyone is on a different path. Listening skills Dual Diagnosis Public Speaking, Alcohol/Drug Addiction Training, Community Resource Training, Computer Training Leadership training for non-profit organizations. Activities Ideas cultural competency Working with fellow peers on your team, and being supervised by a peer. Both seem to be more difficult than usual. More education classes to get more peer specialists. Education & Communication Dual Recovery. I think a little more time on this subject would benefit individuals who suffer mentally and use their addictions to help cope. Add some you tube tutorials in the training How to achieve a new healthier residence ie moving away from the dysfunction. Supervision.

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