Underage Sales Retailer Pack

Transcription

1 Underage Sales Retailer Pack

2 2

3 The Facts To protect young people and the community from their harmful affects. Effective under-age sales prevention can help make Milton Keynes safer and more secure for all, maximise wellbeing and enhance our quality of place. Research has shown that the longer young people are prevented from starting a habit the better their chance of not becoming addicted in later life. In Milton Keynes, working Thames Valley Police and Milton Keynes PCT we have been successful in reducing under-age sales. The number of sales to our young volunteers on test purchase exercises continually falls. This table shows the products affected and the ages related to those products. Product Tobacco Products 18 Fireworks 18 Videos, DVDs and Computer Games 12 Classification 15 Classification 18 Classification Legal Minimum Age Alcohol 18 Lottery tickets and scratch cards 16 Lighter refills containing Butane 18 Solvents and volatile substances 18 Knives and offensive weapons 18 Aerosol paint containers 16 3

4 Why Have A Good Practice Scheme? Illegal sales to children are a sensitive issue. Retailers often complain that it is very difficult these days to judge a person s age correctly. The problem is a significant one since it is widely acknowledged that children are sold millions of pounds worth of cigarettes, alcohol and other age-restricted goods each year. A few retailers do not comply with the law and this has received a lot of negative press and publicity. However the vast majority of retailers take the matter very seriously. This pack is seen as a positive way of raising awareness about the issues for retailers and the public alike. It is also important to reward responsible retailers who demonstrate good practice, by refusing to sell to customers who either look under-age or cannot produce proof of age and adhere to the points noted below. A responsible retailer will: Train till staff and provide regular reminders/refresher training. Adopt a policy not to sell when there is doubt. Display statutory signs and deterrent posters. Always ask for proof of age. No ID, No Sale Comply with the spirit and the letter of the law. Work with enforcement agencies and make them aware of suspected sources. Keep a record of refusals. This training and information pack is to help you and your staff understands the restrictions on a variety of age restricted products. 4

5 How Can I Meet The Requirements? Due Diligence Defence The law makes selling of age restricted products to those under age a criminal offence, with various penalties. Defences to these offences are provided if you can show you exercised all due diligence to avoid committing the offence. Implement a company policy This could detail to whom and in what circumstances a customer will/will not be served e.g. only on production of proof of age. Adopt a written procedure You may wish to have your own (detailed or brief) but it should be brought to the attention of all employees dealing with age-restricted sales. An example would be that before selling to a person suspected of being under age, refer to other senior staff for advice (if possible). Provide staff training You have a responsibility to ensure your employees are aware of the legal requirements relating to age-restricted sales. Notices Statutory notices should always be displayed prominently. Additional notices may also be displayed to deter potential underage purchasers and to act as a reminder to employees. Refusals log This will demonstrate to any enforcement body that refusals do occur. It also enables you to monitor refusals by individual employees. A history of refusals acts as evidence that your business is attempting to comply with the law. Till stickers/prompts Reminds employees that the product is age-restricted and encourages them to consider their response to the attempted purchase. 5

6 What About My Employees? You are legally responsible for the actions of your staff so if they sell to an under-age person you could be prosecuted. All staff selling age-restricted products must have an understanding of the law. Training must be given to all new starters and refreshers given to all staff on a periodic basis. Talk to them about proof of age cards and the ones your company will accept and encourage them to take time to look at their customers. Training should be recorded and must cover the following points. Knowledge of the law Awareness of company policies and procedures Guidance on how to assess age Advice on handling refusals As part of your procedures you should ensure that employees sign a declaration or pledge sheet, to say that they have received training and understand the legal requirements imposed upon them and your business. If appropriate there should be a regular staff audit to ensure that they are up to date and continue to understand what is required, you may even wish to do your own test purchase exercise. 6

7 How Will These Requirements Be Enforced? Test Purchasing Trading Standards conduct test-purchase operations on age-restricted products using volunteer children. If a sale is made we will investigate what precautions the retailer took to avoid the sale occurring. Our findings will then influence what further action we will take. 7

8 What Does A 21 Year Old Look Like? A proof of age scheme such as Challenge 21 or Challenge 25 is a subjective test. Whether or not someone appears to be 21/25 will depend on the person making the decision. Different things will affect their decision making process. Ask the question What makes you ask for ID? Is it sufficient for a business to simply instruct staff to ask for ID if they consider the person appears under 21/25 if they do not provide them with ideas of what to look for? Examples which may help staff decide to ask for ID: Lack of confidence of the person in front of them Over confidence - All right mate /shifty. It s her 18th Birthday today, say Happy Birthday Loud Failing to look at member of staff/ Evasive Staff member unable to fully see their face Lots of change Strange choice/ mix of alcohol including cases of beer Small bottles of spirit with small bottles of soft drinks Number of small bottles of spirits Packs of 10 cigarettes, multiple pack of 10 cigarettes Watches - often children are bought a nice watch for their 18th or 21st birthday Boys Baseball caps, hoodies, very low slung jeans showing underwear Facial hair, strong hair growth Depth of voice Developed Adams Apple Height and build Girls Heavy make-up Inappropriate clothing Clothing more suitable for older girls Jewellery and accessories tend to be age appropriate. Look out for costume jewellery accessories and hair accessories Unlike boys, girls often try to make themselves look older than they are Small bags, clutch bags, purses and counterfeit type bags 8

9 It is important that employees appreciate why age restricted products must not be sold to underage children. As well as the potential health and social consequences of selling such products as discussed in this pack, there is the risk to the seller of several courses of action which can be taken against them personally. Such penalties for a member of staff selling age restricted products (depending on the product) can range from an 80 PND, up to 20,000 fine, a custodial sentence or the risk of losing their job as a very minimum. Such a sale by an individual employee will obviously have a knock on effect on the business itself which may include a restricted premises order, fines or a risk to the premise licence for an underage alcohol sale. If alcohol has been sold to someone under 18 years old, it is worth while explaining about the Licence Review procedures and the likely consequences, which may include additional conditions, a suspension or a revocation which can have a serious effect on the financial viability of the business. That can in turn affect jobs. Test purchase operations do take place regarding age restricted products to ascertain whether they are being sold and underage volunteers are used. This Service is not out to trick anyone. The reasons why we target premises are usually a result of specific intelligence, general intelligence or anti social related youth disorder in the vicinity. 9

10 Fake IDs Why is it important that sales staff are aware of how to identify fake and genuine ID? Read what is actually written on the card. Does it say Driving Licence or Provisional Driving Licence? Or does it say National Identity Card, Driving Permit etc? Does it say European Identity Card or European Driving Permit? Is the card too thick or too rigid/is it too flexible? Does it have a swipe bar on the back? Is the person in front of you the same person in the photograph? Has the date been altered? What are the conditions on the alcohol licence about acceptable forms of ID? National Identity Cards - do they exist? Are they an acceptable form of ID? What is the problem with non UK ID? The Licensing Act does place a burden on the sales person to check the age of the person they are selling to is over 18 unless no one would believe that the person was underage. The Act requires them to ask the person for evidence of their age and that evidence should convince or satisfy a reasonable person. Remember it is important that sales assistants either, take the ID off of the customer and/or take the ID out of any holder so that they can feel it and look at it closely. This also enables them to look closely at the photo on the print. It may also enable them to use a UV or black light to check security measures. If you don t know whether or not you have a problem with fake or novelty ID in your area, speak to your Police Licensing Unit, Neighbourhood Support Teams or equivalent or SIA Door Staff. You could also speak to other local traders. Children will often target premises at a time when they know staff will be busy and distracted. For instance Wednesday and Saturday evenings where the premises sells lottery tickets. They may come in as a large group then one or two will enter separately and will attempt to buy the age restricted products. There is the perception that the shop staff will be under pressure with the lottery products and will also be watching the group for shop-lifting etc. Children may also enter large premises then split-up and the older amongst the group or the one with ID both fake and genuine will attempt to buy the alcohol. Valid Photo-ID Also accept UK Passports 10

11 Examples of valid photo ID Please Note Portman 'Prove It' cards are no longer being issued. Those that are in date are still valid. Please Note: Connexions Cards are no longer available. Existing cards are still in circulation. 11

12 Proxy Sales What Is A Proxy Sale As many members of staff employed by businesses live locally within the community to where the shop is situated, it is important they are aware of the activity of Proxy Sales which is basically when third parties adults attempt to purchase age restricted products such as Alcohol, Cigarettes, DVD s, Fireworks, etc on behalf of an underage person. Such attempts to purchase these products can be spotted and recognised by responsible employees. Some Easy Ways To Spot Proxy Sales Being aware of groups of youth congregating outside the store approaching members of the public who enter the store. If members of the public who might have been approached, ask for the same alcohol product, etc which you have just refused to sell to an underage person. If the adult pays separately for the product and keeps the change separate. If the age restricted product is kept separate from their other shopping. If you know your local community and your customers, and the purchase of such an alcoholic product is totally out of character, remind them that it is an offence to proxy purchase. If the adult re-enters the store just to buy alcohol after they have left. Remember, feel empowered you do not have to sell anything to anyone if you are in doubt. Such Best Practice procedures should be adopted for all age restricted products, however at present it is only an offence for an alcohol proxy sale. Section 149 of the Licensing Act 2003 makes it an offence for a person to purchase or attempt to purchase alcohol for a child, as where a child gives money to an adult to buy alcohol in an off licence for consumption by the child. Who Is Responsible For The Sale? The person making or attempting to make the purchase (unless by the parent or legal guardian for responsible consumption within the home). As many employees have children just consider how would you feel if a stranger provided your son or daughter with alcohol? 12

13 Products Alcohol The Facts Although under 18 s cannot legally buy alcohol, a Youth Lifestyles survey found that 63% of year olds and 10% of year olds who had drank in the last year usually bought their alcohol themselves. Estimates of annual alcohol-related deaths in England and Wales vary from 5,000 to 40,000. This includes deaths from cirrhosis of the liver and other health problems from long-term drinking, deliberate and accidental overdose, traffic deaths, fatal accidents while drunk etc. Long term effects can result in liver damage, stomach cancer and heart disease. According to Department of Health statistics 36% of all crimes committed by people under the age of eighteen take place while the perpetrator is under the influence of alcohol. Young people who begin drinking before the age of 15 are 4 times more likely to develop alcohol dependence than those who start at 21. Restrictions What are the restrictions? It is a criminal offence in the UK to sell intoxicating liquor to persons under 18. If a sale is made to a person under 18, the person buying, the cashier selling, the designated premise supervisor and the owner of the business commit an offence. The retailer s licence to sell liquor may be at risk. It is an offence in the UK for any person under the age of 18 to sell intoxicating liquor without direct supervision from a duly authorised person. It is an offence to supply anyone under 16 with liqueur chocolates. Penalties The maximum penalty for these offences is a fine of If there are more than two sales in a short period, a Review of the premise licence may be called and the Local Authority may remove the licence. 13

14 Tobacco Products The Facts It is estimated that each year in the UK around 87,000 people die from tobacco related diseases, particularly from cancer, respiratory diseases and heart disease. In the UK one person dies from a smoking-related disease every four minutes. (Directgov 23 February 2009.) It causes heart disease, lung cancer and many respiratory disorders such as emphysema, chronic bronchitis and bronchial asthma. For young people the greatest risk is becoming addicted to the effects of nicotine. 450 children try their first cigarette every day in the UK. About 80% of children who smoke just 1 cigarette a week will continue to smoke as adults. What are the restrictions? The Children and Young Persons Act prohibits the sale of tobacco products (including cigarettes and cigarette papers) to persons under 18. You will also need to display a sign. Additional Requirements You must display a clear A3 sign stating: Packs must not be split. IT IS ILLEGAL TO SELL TOBACCO PRODUCTS TO ANYONE UNDER THE AGE OF18 You must sell cigarettes in the original packaging. Penalties You are liable to a fine of up to 1,000 for failure to display a sign. If you sell cigarettes to any person under the legal age you could face a fine of up to 2,500. New fines for Trader and Individual, including banning retailer from selling tobacco if persistently sells (3 strike principle) Increased sanctions for illegal tobacco sales to young people. The Criminal Justice and Immigration Act 2008 Introduction: The purpose of this legislation is to tackle the persistent illegal sale of tobacco products to young people under the age of 18 years. It is envisaged that the sanctions available are likely to be used only in extreme circumstances and only where there has been evidence of previous illegal sales. These new sanctions can be imposed by a Magistrates Court if you or your staff repeatedly sells tobacco products or cigarette papers to young people under the age of 18 years in addition to the penalties that already exist i.e. a fine of up to

15 Remember that you, as the owner of the business, are liable for the actions of your staff. Legal action may be taken against you even if you did not sell the product yourself. What are the new sanctions: A Local Authority (LA) such as Milton Keynes Council may apply to a Magistrates Court for a restricted premises order or a restricted sale order or in certain circumstances both to be made. A restricted premises order means that the retail business at the location where the offences took place is prohibited from selling tobacco products for a period of up to 12 months to be determined by the court. This means that NO sales of tobacco or tobacco papers may take place from business premises. This does not affect other businesses within the same group or chain. For example where a National Company is the subject of a restrictive premise order, it will apply ONLY to the specific location where the illegal sales have taken place. A restricted sale order means that a named person within a business is prohibited from selling tobacco or from having any management role in any premise relating to tobacco sales within a business for a period of 12 months - to be determined by the court. This means that the business premise may still sell tobacco products but the named individual may not. The order will apply to the named individual regardless of where they are employed. You should therefore be aware when recruiting staff to your business that a person who is the subject of a restrictive sales order MAY NOT sell tobacco products from any premises; including yours as their new employer. This is a matter that you need to see to confirm when recruiting new staff for example via references. What triggers a sanction? In deciding what type of order is appropriate, the LA will consider all of the circumstances surrounding the illegal sales. A restrictive premise order is likely to have a severe impact upon a business; due consideration will be given to this fact. Where a person is convicted of a making an illegal sale to a young person under the age of 18 years (or where a sale has taken place from a vending machine), AND where, on at least two other occasions within a 2 year period, the person has committed other similar offences (these do not need to have resulted in a conviction) in relation to the particular premises a sanction may be applied for. This may relate to either premises or to a named person. Where for example a business or individual has received and accepted a simple caution or a warning letter from the LA in respect of an illegal sale of tobacco, these may be considered as similar offences for the purposes of the order. If however, a LA has investigated an illegal sale and taken no further action as a result of that investigation, this will not count as one of the two other occasions within a two year period. Can I appeal? If your business is the subject of a restricted premises order or an individual restricted sale order you may make representations to the court about why the order should not be made if: You did not receive a notice from the LA that an application had been made to the court and as a result, you had no chance to tell the court why the order should not be made. The court may then decide to vary the order or to discharge it entirely. What happens if I don t comply with the sanction? If you sell tobacco or cigarette papers (to anyone) when there is a restricted premises order on the business and it would be reasonable for you to know that the order was in place then you commit an offence. 15

16 The maximum penalty for this is a fine of 20,000. If you or your business is the subject of a restricted sales/premises order and you sell tobacco or cigarette papers (to anyone) then you commit an offence. Can I sell the business when there is a restricted premises order still in force? You can, but the order will remain in force for the new owner until the end of the period specified in the banning order. This means that if the prohibition was for a period of 6 months and you sold the business after 4 months, the new owners would be unable to sell tobacco to cigarette papers for 2 months until the end of the 6 months ban period. A restricted premises order is a local land charge which means that the restriction is noted on the land registry. What will Trading Standards do? Remember that these sanctions are intended to be used against those businesses that persistently break the law. Any actions taken by the LA prior to the 1st April 2009 will not be considered as evidence of previous offences having been committed. However, if you have previously made under age sales of tobacco or cigarette papers then it is likely that this information will be used as intelligence by the LA to help them focus their test purchase operations (where the LA send in an underage purchaser to attempt to buy from you). Trading Standards acknowledge that the majority of businesses want to comply with the law; but they will still test businesses by conducting test purchase operations. To assist the majority of those that wish to comply, and who value training their staff as a key aspect of getting it right, Local Authorities may issue a report after each test purchase operation to the business giving details of success (no sale made). Where the business has a head office, a copy will be sent to the head office as well as the individual store. The report will be issued by Trading Standards within 21 days of the operation. It is NOT a legal requirement for the LA to do this but it is a recommendation of good practice. 16

17 Fireworks The Facts: Most of the accidents involving fireworks in a four-week period between October and November, involve youngsters under 18. Half of the injuries are to children under 15 years old. Sparklers cause more injuries than other fireworks What are the restrictions? The Fireworks (Safety) Regulations 1997 (as amended) prohibit the supply of fireworks to a person who is under the age of 18. The age limit remains at 16 for caps, cracker snaps, novelty matches, party poppers, serpents and throwdowns. All packets of sparklers must be labelled with the following statement: Warning: not to be given to children under 5 years of age Fireworks pre-packed in selection boxes or packs must not be split up or sold individually. All fireworks intended for use by the general public must comply with British Standard Do not stock fireworks unless they are marked, Complies with BS7114: Part (or for packs contents comply with BS 7114: Part ) You must be registered with trading standards to keep or sell fireworks in your shop. All fireworks must be stored and displayed for sale in a safe and secure manner. Contact Trading Standards for information on firework registration and storage requirements. How can you comply? Please refer to our general advice on age-restricted goods. You must display an age warning notice to deter any under age people asking for fireworks (this is statutory). IT IS ILLEGAL TO SELL ADULT FIREWORKS OR SPARKLERS TO ANYONE UNDER THE AGE OF EIGHTEEN. IT IS ILLEGAL FOR ANYONE UNDER THE AGE OF EIGHTEEN TO POSSESS ADULT FIREWORKS IN A PUBLIC PLACE. Penalties Failure to comply could result in goods being seized and prosecution. On conviction the courts may impose a fine of up to 5,000, or up to 6 months imprisonment or both. 17

18 Lighter refills inc. Butane, Gas and Intoxicating Substances The Facts Intoxicating Solvents means solvent based glue, aerosols, dry cleaning fluid, correction fluid and thinner, marker pens, cold start, anti-freeze etc. Every week at least one person dies from sniffing solvents. Over half of the deaths are caused by sniffing butane lighter refills so the Government introduced a total ban on their sales to under 18 s. Solvents cause more deaths every year to under 16 s than all hard drugs. Butane is the most commonly misused volatile substance in the UK. What are the restrictions? The Cigarette Lighter Refill (Safety) Regulations 1999 It is illegal to sell any cigarette lighter refill canister containing butane or a substance with butane as a constituent, to a person under the age of 18. Intoxicating Substances (Supply) Act 1985 It is illegal to sell substances to persons under 18 or to a person buying on behalf of someone under 18, if you know or think that the substance, or its fumes, will be inhaled for the purpose of getting high. Special attention should be paid to young persons - buying volatile substances and nothing else; buying plastic bags at the same time as volatile substances; displaying signs similar to drunkenness; with spots and sores around mouth and nose Penalties: The maximum penalty for selling cigarette lighter fuel, glue, aerosols etc. is up to 6 months imprisonment, or a fine of 5,000, or both. 18

19 Knives and Offensive Weapons The Facts: There is a great deal of concern at the private ownership and sale of lethal weapons. A series of measures have been introduced that are designed to curb the use of dangerous knives. The Police and Trading Standards Services are working together to provide local traders with information to help them comply with these important controls. Thirty-four teenagers have died from stab wounds across England and Wales in What are the restrictions on the sale of knives and other bladed Items? The Offensive Weapons Act 1996 amended previous legislation and makes it illegal to sell to children under 18 years old: any knife, knife blade or razor blade, or any axe, or any article that has a blade or which is sharply pointed and which is made or adapted for causing injury to the person. The prohibition does not apply to: a folding pocket knife with a blade of less than 3 inches or 7.62 cm, or a razor blade permanently held in a cartridge or similar housing where less than 2mm of the blade is exposed. Whether a particular article is a knife is a question of fact, but using a wider definition this legislation prohibits sales of e.g. sheath knives, kitchen knives, craft knives and carpet knives to persons under the age of 18. These restrictions are not intended to apply to articles such as scissors or compasses. Penalties: The legislation is enforced by the Police and anyone found selling these items to children less than 18 years old risks a maximum fine of 5,000 or a term of imprisonment up to six months or both. 19

20 Lottery Tickets and Scratch Cards The Facts: Lottery legislation makes it an offence for anyone under the age of 16 to be sold any lottery products. Lottery operator Camelot is required, by its regulator, The National Lottery Commission, to use its best endeavours to prevent underage sales and it cannot pay out a prize to anyone under the age of 16. A Retailer Forum has been set up by Camelot to help identify best practice in preventing sales to minors and launched an education and training programme called Operation Child. What are the requirements? National Lottery, etc. Act 1993 National Lottery Regulations 1994 When a terminal is installed all staff should be trained to ensure they are implementing the necessary safeguards to prevent under-age sales. No one under the age of 16 should be serving behind the counter selling lottery products. Camelot issues a retailer handbook detailing the necessary safeguards, a refusal register and relevant point of sale information. Do not forget to update Penalties Camelot has the right to suspend or terminate their agreement with you if any under age sales occur (regardless of whether or not a prosecution takes place). On conviction in the Magistrates Court a fine of up to 5,000 can be imposed. Unlimited fines and/or up to 2 years imprisonment may be imposed by the Crown Court. 20

21 Aerosol Paint The Facts: Aerosol paint container means a device which contains paint stored under pressure and is designed to permit the release of the paint as a spray. The sale of spray paints to under 16 s which may be used in acts of graffiti causes a major blight on the community. Graffiti increases the fear of crime and fosters an environment where crime and antisocial behaviour can thrive. Clean-up costs alone can run into millions of pounds a year. What are the restrictions? The Anti-Social Behaviour Act 2003 It is an offence to sell an aerosol paint container to a person under the age of 16. Penalties The maximum penalty for selling an aerosol paint container to a person under the age of 16 is a fine of 2,500 21

22 Videos, DVDs and Computer Games The Facts: The Video Recordings Act 1984 It is an offence to supply, or offer to supply, a video recording to any person who has not attained the age specified on the recording. This legislation applies to video films, video games, computer games and DVDs. Classifications The Classifications are as follows: ABBREVIATION CLASSIFICATION ONLY TO BE SOLD TO: U Universal Unrestricted Uc Universal particularly suitable for children Unrestricted PG Parental Guidance general viewing but some scenes may be unsuitable for young children Unrestricted 12 Suitable only for persons 12 years and over 12 years and over 15 Suitable only for persons 15 years and over 15 years and over 18 Suitable only for persons 18 years and over 18 years and over It is illegal to supply R18 restricted videos other than in licensed sex shops. Videos/DVDs do not have to be classified if: The material on the video/dvd, taken as a whole is: Designed to be informative, educational or instructive concerned with sport, music or religion a video game However, if the material depicts, or is designed to stimulate, human sexual activity or violence towards humans or animals then it is not exempt. 22

23 Penalties: There are ranges of penalties contained in the Video Recordings Act. Failure to comply could result in seizure of goods and prosecution. On conviction for the most serious aspects, e.g., supplying or possessing for supply, unclassified works or supplying to persons under age, the courts may impose a fine of up to 20,000, up to 2 years imprisonment or both. 23

24 24

25 Retailer Pack - Resources 1. Training Questionnaire 2. The Pledge 3. Refusals Record 4. Age Calculator "Ready Reckoner" 5. Authorisation Certificate - Sale of Alcohol 25

26 26

27 1. TRAINING QUESTIONNAIRE This questionnaire will help you and your staff to understand the issues relating to age restricted sales. Can a person under the age of 18 sell alcoholic drinks? a) Yes, if the person buying looks well over the age of 18 b) Yes, if the sale is authorised by a person over the age of 18 c) No, the person must never sell alcoholic drinks How many children try their first cigarette every day in the UK? a) 100 b) 275 c) 450 Is cigarette lighter gas a dangerous solvent? a) Yes, only those over 18 can buy it b) Yes, only those over 16 can buy it c) No, anyone can buy it Would you sell several cans of hairspray to 2 young girls who looked 16? a) Yes b) No, I would refuse the sale and enter in the refusal log c) Yes, if they said it was for their mum Sparklers can be bought at the age of 16 TRUE FALSE Why are the sales of aerosol paints banned to under 16 s? What is the minimum age limit that a 12 classification video or DVD can be sold to a young person? a) 13 b) 12 c) 15 If you don t think a customer is old enough to buy an age restricted product, what should you do? a) Allow the sale if they have a note from their parents b) Allow the sale if they say they are old enough c) Ask how old they are and to see photo age identification What proof of Age can usually be relied upon? a) Student Union Card b) Connexions Card, Portman Prove It Card, CitizenCard, Validate Card c) Birth Certificate 27

28 What steps are taken in your shop to avoid under age sales? a) Display warning notices b) Good staff training and awareness c) Regular reminders d) Good support when refusals are made e) We ask for photo ID if in any doubt f) We record refused sales in a log Name Date Completed Store Details YOU COULD END UP IN COURT AND LOSE YOUR JOB IF YOU SELL AGE RESTRICTED PRODUCTS TO PEOPLE UNDER AGE...IS IT WORTH IT? 28

29 2. The Pledge I confirm that I have read the Training and Information Pack and hereby pledge not to sell age restricted products to purchasers under age or (if I am doubt) cannot show proof of age. Name (signed) Position Date 29

30

31 3. Refusals Register Date Time Description Asked for ID Product Staff Initials Comments 31

32

33 4. Age Calculator Ready Reckoner If a person produces ID showing their date of birth, and you wish to know their age, firstly look up the year in the left hand column and follow the answers across to the corresponding column for this current year. If the month on the person s date of birth is before today s date, use the older of the two ages shown. If the month shown on the person s date of birth is after today s date, use the younger of the two ages shown. Year of Birth Current Year 2010 Current Year or or or or or or or or or or or or or or 17 33

34

35 5. Authorisation Certificate Sale of Alcohol I,..., Designated Premises Supervisor of..., hereby authorise to sell alcohol under the Licensing Act I... confirm that... has been made aware of his/her legal and social responsibilities under the Licensing Act Signed Date.... Signed Date